nasdaq:hsni
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https://www.glassdoor.com?employer_id=261537
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Oct 28th, 2020 12:00AM
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Open
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Open
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Garnet Hill - Cornerstone Brands
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Customer Service Supervisor
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Hendersonville, TN
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Overall Great Company
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Team oriented, great training and work environment
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The pay is pretty low.
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1.0
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POSITIVE
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1.0
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POSITIVE
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0.0
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NO_OPINION
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0.0
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4.0
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5.0
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5.0
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4.0
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4.0
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3.0
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261537
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Open
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0.0
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[]
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REGULAR
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No
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No
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0.0
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|
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Jan 1st, 2021 10:33PM
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Jan 1st, 2021 10:33PM
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HSN
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Consumer Services
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General Retailers
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nasdaq:hsni
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https://www.glassdoor.com?employer_id=284746
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Sep 26th, 2020 12:00AM
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Open
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Open
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Chasing Fireflies
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Marketing Executive
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Gurgaon, Haryana
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Company Review
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You get an opportunity to learn different things
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No work life balance and holidays exist mostly on paper
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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284746
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Open
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0.0
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[]
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REGULAR
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No
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Yes
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2.0
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Jan 1st, 2021 10:33PM
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Jan 1st, 2021 10:33PM
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HSN
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Consumer Services
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General Retailers
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nasdaq:hsni
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https://www.glassdoor.com?employer_id=261537
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Feb 14th, 2020 12:00AM
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Open
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Open
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Garnet Hill - Cornerstone Brands
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Manager
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Franconia, NH
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Amazing culture
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Amazing people and culture. World class platforms.
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Would prefer more travel and exposure to the outside business community.
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1.0
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POSITIVE
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1.0
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POSITIVE
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0.0
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NO_OPINION
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0.0
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5.0
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5.0
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5.0
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5.0
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5.0
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5.0
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261537
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Open
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Keep doing what you are doing as it's great!
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0.0
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[]
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REGULAR
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No
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No
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2.0
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|
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Jan 1st, 2021 10:33PM
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Jan 1st, 2021 10:33PM
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HSN
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Consumer Services
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General Retailers
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nasdaq:hsni
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https://www.glassdoor.com?employer_id=1183875
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Dec 18th, 2019 12:00AM
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Open
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Open
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Frontgate
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Sales Associaate
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Alpharetta, GA
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Great Place to Work
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Not very strenuous job, good pay for the work you're doing, everyone is welcoming and nice, social environment, managers are very helpful and nice
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Stand for a long time, days can be slow sometimes
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1.0
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POSITIVE
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1.0
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POSITIVE
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1.0
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APPROVE
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0.0
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5.0
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5.0
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5.0
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4.0
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4.0
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5.0
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1183875
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Open
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0.0
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[]
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PART_TIME
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No
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No
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1.0
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|
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Jan 1st, 2021 10:33PM
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Jan 1st, 2021 10:33PM
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HSN
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Consumer Services
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General Retailers
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nasdaq:hsni
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https://www.glassdoor.com?employer_id=1183875
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Jun 1st, 2019 12:00AM
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Open
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Open
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Frontgate
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United States
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USA
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great
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loved it, truly a great place to work!
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more communication amoung teams would be helpful
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1.0
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POSITIVE
|
1.0
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POSITIVE
|
1.0
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APPROVE
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0.0
|
5.0
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5.0
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5.0
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5.0
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5.0
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5.0
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1183875
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Open
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0.0
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[]
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REGULAR
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No
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No
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0.0
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|
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Jan 1st, 2021 10:33PM
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Jan 1st, 2021 10:33PM
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HSN
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Consumer Services
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General Retailers
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nasdaq:hsni
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https://www.glassdoor.com?employer_id=284746
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May 10th, 2019 12:00AM
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Open
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Open
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Chasing Fireflies
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Customer Service
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Washington, DC
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retail
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nice people and product. fun to work with kids
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overwork, not enough help, bad management
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-1.0
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NEGATIVE
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-1.0
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NEGATIVE
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0.0
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5.0
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1.0
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2.0
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2.0
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1.0
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1.0
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284746
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Open
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focus, do better branding
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0.0
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[]
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REGULAR
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No
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No
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4.0
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Jan 1st, 2021 10:33PM
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Jan 1st, 2021 10:33PM
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HSN
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Consumer Services
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General Retailers
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nasdaq:hsni
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https://www.glassdoor.com?employer_id=1183875
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May 9th, 2019 12:00AM
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Open
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Open
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Frontgate
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Assistant Designer
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West Chester, OH
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All aboard the hot mess express
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Over pay employees and opportunities to work from home
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No matter how much they offer you, this place is not worth it. Management does not invest or respect employees. They’re a bunch of indecisive bullies who put lower level employees in the middle of their mess and throw them under the bus when direction is misinterpreted due to lack of communication from supervisors and executives. No matter how remedial the task, it will be micromanaged every step of the way. There is no hierarchy within departments so I often found myself doing other people’s jobs, yet received no recognition.
Turn over is very high and positions are not quickly filled (if they’re even filled at all depending on the department) causing teams to struggle.
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-1.0
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NEGATIVE
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-1.0
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NEGATIVE
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0.0
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NO_OPINION
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7.0
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1.0
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1.0
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1.0
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1.0
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4.0
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1.0
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1183875
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Open
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So many people come into Frontgate and are overwhelmed by how unorganized this company is, and have the intention of changing the culture - however, any mention to changes in the regime are quickly dismissed by higher ups. My advice - listen to your employees and build them up. Nothing will ever get better if you don’t embrace change.
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0.0
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[]
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REGULAR
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No
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No
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2.0
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|
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Jan 1st, 2021 10:33PM
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Jan 1st, 2021 10:33PM
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HSN
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Consumer Services
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General Retailers
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nasdaq:hsni
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https://www.glassdoor.com?employer_id=1183875
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Oct 25th, 2018 12:00AM
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Open
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Open
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Frontgate
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West Chester, OH
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Rearranging Deck Chairs on the Titanic
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Dynamic New President
Flexible Hours/Work from Home
Discounts across multiple brands including HSN, QVC & Zulily
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Management, both executive & mid-level, is in total failure mode. They have a wealth of talented individuals working for them but they have smothered them with micromanagement and unrealistic workloads. Hours upon hours are spent proving work is being completed - hours that could be spent doing said work better. When management does solicit the advice of senior staff, it is summarily dismissed because the decisions have already been made.
Understaffing is endemic &, coupled with antiquated systems, makes completing the smallest tasks an heroic effort.
In the last 2.5 years there have been 2 culture surveys taken. The first resulted in the implementation of flexible hours & an employee recognition program. Results of the 2nd are still pending. If anyone in management is surprised by what will undoubtedly be overwhelmingly negative feedback it just proves they are clueless to what is happening under their noses.
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-1.0
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NEGATIVE
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-1.0
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NEGATIVE
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1.0
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APPROVE
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8.0
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1.0
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2.0
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2.0
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1.0
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2.0
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1.0
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1183875
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Open
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Listen to senior staff, they are incredibly talented & know their business. If they tell you the path you are going down is a bad one, stop & find out why they think that.
Recognize that this is not a large, brick & mortar retailer. While our competition might be brands like RH & PB, we only have 2 full price retail stores. The catalog is still our primary contact with the customer, don't discount that.
More isn't always better. Scale back assortments to manageable levels. Make larger investments in fewer products. Customer service & satisfaction will improve dramatically if we aren't trying to support so many products.
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0.0
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[]
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REGULAR
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No
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Yes
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6.0
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|
|
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Jan 1st, 2021 10:33PM
|
Jan 1st, 2021 10:33PM
|
HSN
|
Consumer Services
|
General Retailers
|
nasdaq:hsni
|
https://www.glassdoor.com?employer_id=1183875
|
Aug 28th, 2018 12:00AM
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Open
|
Open
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Frontgate
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Inventory Planner
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United States
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USA
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Completely Toxic Environment
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PTO was pretty flexible and there is an option to work from home sometimes.
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There is absolutely no training at this company. Though coworkers are willing to help, everyone is way too busy to make time to teach as they are understaffed and overworked.
Management is consistently hired from the outside. Maybe Frontgate think this will bring "new perspective" but the new management will have no sense of how any processes work therefore they have no idea what needs to be fixed (a LOT) let alone what will go into fixing and streamlining processes.
Be wary of coming up with innovative ideas. Management does not like to feel "undermined" by employees working under them, they just want to have "Yes, man" employees that will do as they are told, no questions asked.
The toxic environment really comes in when you realize that a majority of the employees do not like their job. The constant complaining is impossible to ignore and you find yourself joining in eventually, making your work experience miserable. Work is work, but when so many people talk about quitting on a daily basis, that's a real problem.
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-1.0
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NEGATIVE
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-1.0
|
NEGATIVE
|
0.0
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NO_OPINION
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3.0
|
1.0
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3.0
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1.0
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1.0
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3.0
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1.0
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1183875
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Open
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Let your employees manage their categories. There is no real sense of ownership when you realize you are not really allowed to manage your own work therefore leading to poorer work.
Try to learn what actually goes into the everyday processes your team does. Receiving direction from management based on information they received from a high-level report is very frustrating because there is a lack of understanding as to what it actually takes to achieve and "fix" those numbers.
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0.0
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[]
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REGULAR
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No
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No
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|
4.0
|
|
|
|
Jan 1st, 2021 10:33PM
|
Jan 1st, 2021 10:33PM
|
HSN
|
Consumer Services
|
General Retailers
|
nasdaq:hsni
|
https://www.glassdoor.com?employer_id=284746
|
Jul 20th, 2018 12:00AM
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Open
|
Open
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Chasing Fireflies
|
Production Designer
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Seattle, WA
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|
Great place to work!
|
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Very talented and friendly coworkers and flexible hours.
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I can't think of anything.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
284746
|
Open
|
|
0.0
|
[]
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REGULAR
|
No
|
No
|
|
0.0
|
|
|
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Jan 1st, 2021 10:33PM
|
Jan 1st, 2021 10:33PM
|
HSN
|
Consumer Services
|
General Retailers
|