Job Listings

Track Rocketrip hiring and firing trends, filtered by title, location, type, date, category and date of posting.
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private:rocketrip www.rocketrip.com www.rocketrip.com Oct 31st, 2019 12:00AM Sales Development Representative Open Sales New York, New York, United States New York NY USA May 2nd, 2019 12:00AM <div> <p>When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend's house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save?</p> </div> <div> <p>The answer is Rocketrip. We're an NYC-based startup that rewards business travelers for cost-sensitive behavior. It's a win-win: companies save, while employees cash in with real rewards.</p> <h3><strong>The Role:</strong></h3> <p>Rocketrip is looking for a Sales Development Representative (SDR) who will prospect and qualify potential customers, building trust and rapport that results in qualified opportunities. The Sales Development Representative is the first point of contact between prospective customers and Rocketrip, and will be responsible for clearly conveying our platform's value and generating new leads. </p> <h3><strong>Responsibilities:</strong></h3> <ul> <li>Prospect, educate, and qualify outbound leads to create sales-ready opportunities</li> <li>Interact with prospects via phone and email</li> <li>Set up meetings for our Account Executives to expand the Rocketrip pipeline</li> <li>Provide pre-sales support to resolve issues and delight potential customers</li> <li>Vet inbound leads, responding to relevant contacts</li> <li>Document daily activities in Salesforce</li> <li>Meet weekly and monthly qualified opportunity goals to ensure company revenue objectives are met</li> </ul> <h3><strong>Requirements:</strong></h3> <ul> <li>Bachelor's degree or equivalent</li> <li>0-3 years of sales experience</li> <li>Excellent communication, interpersonal, and organizational skills. You should be a great writer, speaker, and listener</li> <li>Composure under pressure and a willingness to hop on the phone with new people every single day and explain Rocketrip's value proposition as it relates to each individual</li> <li>Exceptional organizational skills for managing a high volume of opportunities</li> <li>Positive and hardworking mindset along with a desire to help close business</li> </ul> <h3><strong>Bonuses:</strong></h3> <ul> <li>Experience in B2B SaaS sales</li> <li>Proficiency in Word, Excel, PowerPoint, Yesware and Salesforce.com</li> <li>Cold-calling experience</li> </ul> <h3><strong>Here at Rocketrip, we...</strong></h3> <ul> <li>Are in high growth mode, and you will have the ability to make a huge impact</li> <li>Offer great benefits, including medical, dental, and optical</li> <li>Provide employees with a 401k plan</li> <li>Believe it's important to rejuvenate and offer a "take what you need" vacation policy</li> <li>Have a dog-friendly office</li> <li>Provide access to gym membership discounts</li> <li>Also give access to a range of other discounts including Citi Bike and Zipcar</li> </ul> <p> </p> <p>Founded in 2013 and headquartered in New York City, Rocketrip is aiming to revolutionize business travel by introducing the motivation to save. We're a group of tech innovators who looked at the current state of business travel, became frustrated by the antiquated employee and employer experiences, and decided to do something big about it. Our team is focused on utilizing technology, design and data to align employee and company interests.</p> <p>Rocketrip is backed by a renowned set of investors and advisors, including Google Ventures, Bessemer Venture Partners, Canaan Partners, Genacast Ventures, and Y Combinator.</p> </div> Oct 31st, 2019 01:39PM Oct 31st, 2019 01:39PM Rocketrip Financial Services
private:rocketrip www.rocketrip.com www.rocketrip.com Oct 31st, 2019 12:00AM Front End Engineer Open Engineering New York, New York, United States New York NY USA Jul 11th, 2019 12:00AM <p><span style="font-weight: 400;">When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend's house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save?</span></p> <p><span style="font-weight: 400;">The answer is Rocketrip. We're a NYC-based startup that rewards business travelers for cost-sensitive behavior. It's a win-win: companies save, while employees cash in with real rewards.</span></p> <h3><strong>The Role:</strong></h3> <p><span style="font-weight: 400;">Rocketrip is looking for a Front End Engineer to join our team.  Rocketrip software engineers have a penchant for solving unique problems. If you love and thrive on keeping up to date with and gaining a deep understanding of the latest web technologies, you will love working with us. Rocketrip is as much about web design as it is about employing diverse areas of Computer Science, including machine learning, information retrieval, distributed computing and natural language processing to transform the professional travel industry.</span></p> <h3><strong>Technologies You’ll Work With:</strong></h3> <p><span style="font-weight: 400;">React, CSS Modules + SASS, TypeScript,  Node.js, GraphQL, Webpack, Python, Django</span></p> <h3><strong>What You’ll Do:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Build performant, intuitive, and beautiful user interfaces for internal and external customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Grow our core component library for usage across all of Rocketrip’s applications</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Continue to refine our client-side application architecture, developing libraries and framework abstractions to simplify development</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own our GraphQL schema, working closely with platform engineering to ensure we can performantly fetch across our various services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Product and Design to define user-facing roadmap and requirements</span></li> </ul> <h3><strong>You Should Have:</strong></h3> <ul> <li><span style="font-weight: 400;">A solid understanding of webdev fundamentals (DOM, HTML5, CSS3, JavaScript, HTTP)</span></li> <li><span style="font-weight: 400;">A good eye for design with solid UI/UX fundamentals.  Have an opinion!</span></li> <li><span style="font-weight: 400;">Experience with one or more modern JavaScript frameworks and a passion for the constantly evolving state of web standards/technologies</span></li> <li><span style="font-weight: 400;">Some experience with backend work. We consider ourselves full-stack engineers who just happen to have a preference for JavaScript</span></li> <li><span style="font-weight: 400;">Solid functional programming fundamentals</span></li> </ul> <h3><strong>Here at Rocketrip, we...</strong></h3> <ul> <li>Are in high growth mode, and you will have the ability to make a huge impact.</li> <li>Offer great benefits, including medical, dental, and optical.</li> <li>Provide employees with a 401k plan.</li> <li>Believe it's important to rejuvenate and offer a "take what you need" vacation policy.</li> <li>Have a dog-friendly office.</li> <li>Provide access to gym membership discounts.</li> <li>Also give access to a range of other discounts including Citi Bike and Zipcar.</li> </ul> <p> </p> <p>Founded in 2013 and headquartered in New York City, Rocketrip is aiming to revolutionize business travel by introducing the motivation to save. We're a group of tech innovators who looked at the current state of business travel, became frustrated by the antiquated employee and employer experiences, and decided to do something big about it. Our team is focused on utilizing technology, design and data to align employee and company interests. </p> <p>Rocketrip is backed by a renowned set of investors and advisors, including Google Ventures (GV), Bessemer Venture Partners, Canaan Partners, Genacast Ventures, and Y Combinator.</p> Oct 31st, 2019 01:39PM Oct 31st, 2019 01:39PM Rocketrip Financial Services
private:rocketrip www.rocketrip.com www.rocketrip.com Oct 31st, 2019 12:00AM Enterprise Account Executive Open Sales New York, New York, United States New York NY USA Jul 24th, 2019 12:00AM <div>When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend's house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save?</div> <div> </div> <div>The answer is Rocketrip. We're a NYC-based startup that rewards business travelers for cost-sensitive behavior. It's a win-win: companies save, while employees cash in with real rewards.</div> <div> <h3><strong>The Role:</strong></h3> <p>Rocketrip is looking for an Enterprise Account Executive with a proven track record of selling to key decision makers at the enterprise level. This role is a great opportunity to disrupt the corporate travel industry and gain valuable SaaS sales experience at a high growth startup. </p> <h3><strong>Responsibilities:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceed sales goals and execute strategies to win new accounts.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop and maintain relationships with senior Finance, Human Resources, and Procurement executives.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generate new leads and expand the Rocketrip customer base.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with marketing to build a sales pipeline.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Negotiate account terms and see accounts through execution.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Grow revenue and account penetration.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrate Rocketrip's value through live web demos, phone calls, and in-person presentations.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Implement a consultative sales approach to build long-term customer relationships.</span></li> </ul> <h3><strong>Requirements:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A bachelor's degree.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3-5 years of successful experience in enterprise sales.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The ability to thrive in an entrepreneurial environment.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional organizational skills for managing a high volume of opportunities and following through on tasks.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Salesforce, and other relevant technologies.</span></li> <li style="font-weight: 400;">A strong finance and HR network is a huge plus!</li> </ul> <h3><strong>About you:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You don’t like the bureaucracy of large organizations and are known as a trailblazer.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a voracious appetite for all things sales - Your Kindle always gets an early download of the latest sales methodology.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">When you see an opportunity for improvement at your company you are the first to have your voice heard.</span></li> </ul> <h3><strong>Here at Rocketrip, we...</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Are in high growth mode, and you will have the ability to make a huge impact.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Offer great benefits, including medical, dental, and optical.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide employees with a 401k plan.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Believe it's important to rejuvenate and offer a "take what you need" vacation policy.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a dog-friendly office.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide access to gym membership discounts.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Also give access to a range of other discounts including Citi Bike and Zipcar.</span></li> </ul> <p> </p> <p><span style="font-weight: 400;">Founded in 2013 and headquartered in New York City, Rocketrip is aiming to revolutionize business travel by introducing the motivation to save. We're a group of tech innovators who looked at the current state of business travel, became frustrated by the antiquated employee and employer experiences, and decided to do something big about it. Our team is focused on utilizing technology, design and data to align employee and company interests.</span> </p> <p><span style="font-weight: 400;">Rocketrip is backed by a renowned set of investors and advisors, including Google Ventures (GV), Bessemer Venture Partners, Canaan Partners, Genacast Ventures, and Y Combinator.</span></p> <p> </p> <p> </p> </div> Oct 31st, 2019 01:39PM Oct 31st, 2019 01:39PM Rocketrip Financial Services
private:rocketrip www.rocketrip.com www.rocketrip.com Oct 31st, 2019 12:00AM VP of Marketing Open Marketing New York, New York, United States New York NY USA Sep 9th, 2019 12:00AM <p><span style="font-weight: 400;">When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend’s house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save? </span></p> <p><span style="font-weight: 400;">The answer is Rocketrip. We’re a NYC-based startup that rewards business travelers for cost-sensitive behavior. It’s a win-win: companies save, while employees cash in with real rewards. </span></p> <h3><strong>The Role: </strong></h3> <p><span style="font-weight: 400;">Rocketrip is looking for a thoughtful and charismatic B2B2C marketing leader to help us grow. This role will report to our CRO, and will be responsible for driving our growth and acquisition strategy. </span></p> <h3><strong>Responsibilities: </strong></h3> <ul> <li><span style="font-weight: 400;">Lead, own, and develop our marketing acquisition and retention strategy </span></li> <li><span style="font-weight: 400;">Manage and refine our brand vision, strategy, and communication plan </span></li> <li><span style="font-weight: 400;">Work directly with our CEO on positioning and messaging and act as a strategic thought partner to our Executive team </span></li> <li><span style="font-weight: 400;">Define all aspects of our brand presence, including website, content, social, design, and PR </span></li> <li><span style="font-weight: 400;">Build a culture of research, analysis, testing, and optimization of campaigns </span></li> <li><span style="font-weight: 400;">Build our customer segmentation and optimize channels for each segment </span></li> <li><span style="font-weight: 400;">Manage all areas of marketing, including demand generation, engagement, branding, content marketing and creative </span></li> <li><span style="font-weight: 400;">Mentor and guide the day-to day activities of the marketing team to ensure all projects and campaigns are prioritized and resourced </span></li> </ul> <h3><strong>Qualifications: </strong></h3> <ul> <li><span style="font-weight: 400;">8+ years of progressive marketing experience </span></li> <li><span style="font-weight: 400;">2+ years in a marketing leadership role </span></li> <li><span style="font-weight: 400;">A Bachelor’s Degree </span></li> <li><span style="font-weight: 400;">High growth B2B/ SaaS experience is a must </span></li> <li><span style="font-weight: 400;">Prior B2C experience is a plus </span></li> <li><span style="font-weight: 400;">Experience owning and exceeding MQL quota </span></li> <li><span style="font-weight: 400;">Proven experience in managing a team </span></li> <li><span style="font-weight: 400;">Strong leadership skills and the ability to create a positive team environment </span></li> <li><span style="font-weight: 400;">The ability to manage competing priorities and meet deadlines </span></li> </ul> <h3><strong>Bonus: </strong></h3> <p><span style="font-weight: 400;">● </span><span style="font-weight: 400;">MBA is a plus!</span></p> <h3>Here at Rocketrip, we...</h3> <ul> <li>Are in high growth mode, and you will have the ability to make a huge impact.</li> <li>Offer great benefits, including medical, dental, and optical.</li> <li>Provide employees with a 401k plan.</li> <li>Believe it's important to rejuvenate and offer a "take what you need" vacation policy.</li> <li>Have a dog-friendly office.</li> <li>Provide access to gym membership discounts.</li> <li>Also give access to a range of other discounts including Citi Bike and Zipcar.</li> </ul> <p> </p> <p>Founded in 2013 and headquartered in New York City, Rocketrip is aiming to revolutionize business travel by introducing the motivation to save. We're a group of tech innovators who looked at the current state of business travel, became frustrated by the antiquated employee and employer experiences, and decided to do something big about it. Our team is focused on utilizing technology, design and data to align employee and company interests. </p> <p>Rocketrip is backed by a renowned set of investors and advisors, including Google Ventures (GV), Bessemer Venture Partners, Canaan Partners, Genacast Ventures, and Y Combinator.</p> Oct 31st, 2019 01:39PM Oct 31st, 2019 01:39PM Rocketrip Financial Services
private:rocketrip www.rocketrip.com www.rocketrip.com Oct 31st, 2019 12:00AM Data Engineer Open Engineering New York, New York, United States New York NY USA Sep 16th, 2019 12:00AM <div> <p>When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend's house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save?</p> <p>The answer is Rocketrip. We're a NYC-based startup that rewards business travelers for cost-sensitive behavior. It's a win-win: companies save, while employees cash in with real rewards.</p> </div> <div> <div> <h3>The Role:</h3> <p><span style="font-weight: 400;">We are seeking a Data Engineer who can operate within our engineering organization and help take our data strategy to the next level. The Data Engineer will be able to design, code and provide architecture solutions for the team, including but not limited to ETL, data warehousing, and data integration. The right candidate for this role is someone who is passionate about technology and interacting with product owners, thrives in ambiguity, and is focused on delivering exceptional results with great teamwork skills in a scrappy, startup environment. The candidate will have the opportunity to influence and interact with fellow engineers beyond their team. </span></p> </div> <div> <h3>Responsibilities:</h3> <ul> <li><span style="font-weight: 400;">Design and development of ETL and data pipeline solutions for complex business problems to load Data Warehouse </span></li> <li><span style="font-weight: 400;">Data Stewardship - own or support the data definitions and lineage across our organization. </span></li> <li><span style="font-weight: 400;">Create a data integration plan and build data integrations between systems. </span></li> <li><span style="font-weight: 400;">Figure out the best way to share information and build the tech needed to execute. </span></li> <li><span style="font-weight: 400;">Mentoring - help teach other team members about data architecture and also be a consultant for developers who need help with data. </span></li> </ul> </div> <div> <h3>Requirements:</h3> <ul> <li><span style="font-weight: 400;">At least 3 years of relevant experience.</span></li> <li><span style="font-weight: 400;">Experience working with data warehouses, including data warehouse technical architectures, infrastructure components, ETL/ELT and reporting/analytic tools and environments like RDS, MySQL, Python, Pyspark, Airtable, Talend. </span></li> <li><span style="font-weight: 400;">Experience developing, deploying, and testing in AWS</span></li> </ul> </div> <div> <h3>Here at Rocketrip, we...</h3> <ul> <li>Are in growth mode where all work has impact.</li> <li>Offer great benefits, including medical, dental and optical.</li> <li>Give all employees free membership to One Medical.</li> <li>Provide access to a 401k plan and offer matching.</li> <li>Believe it's important to rejuvenate and offer a "take what you need" vacation policy.</li> <li>Encourage employees to spend the holidays exploring, relaxing, or with loved ones by closing our offices during the last week of December</li> <li>Regularly huddle up as a company to share goals, learnings and celebrate!</li> <li>Have a dog-friendly office.</li> <li>Provide access to gym membership and Citibike discounts.</li> </ul> </div> </div> <div> <p> </p> <p>Founded in 2013 and headquartered in New York City, Rocketrip is aiming to revolutionize business travel by introducing the motivation to save. We're a group of tech innovators who looked at the current state of business travel, became frustrated by the antiquated employee and employer experiences, and decided to do something big about it. Our team is focused on utilizing technology, design and data to align employee and company interests.</p> <p>Rocketrip is backed by a renowned set of investors and advisors, including Google Ventures, Bessemer Venture Partners, Canaan Partners, Genacast Ventures, and Y Combinator.</p> </div> Oct 31st, 2019 01:39PM Oct 31st, 2019 01:39PM Rocketrip Financial Services
private:rocketrip www.rocketrip.com www.rocketrip.com Oct 31st, 2019 12:00AM Customer Support Representative Open Customer Support New York, New York, United States New York NY USA Sep 17th, 2019 12:00AM <div> <p>When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend's house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save?</p> <p>The answer is Rocketrip. We're a NYC-based startup that rewards business travelers for cost-sensitive behavior. It's a win-win: companies save, while employees cash in with real rewards.</p> </div> <div> <h3><strong>The role:</strong></h3> <p><span style="font-weight: 400;">We're looking for a full-time, NY-based Customer Support Representative to manage user-related tasks and interact directly with customers. In this role, you’ll spend most of your days sending timely, human replies to user questions via email and instant chat, collaborating with colleagues from across the organization, and proactively solving problems. </span><span style="font-weight: 400;">Our ideal hire is motivated by what we’re doing as a company, and eager to contribute on the front lines.</span></p> <h3><strong>You will:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Work one-on-one with customers to help them get the most out of their Rocketrip experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Become an expert on Rocketrip and deliver excellent customer support via phone, email, social media channels, and live chat (Intercom). </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with our product team, front and back-end engineers, and managers to identify and implement ways to improve the customer experience. You’ll be challenged to think creatively about ways to enhance each customer’s experience on the Rocketrip platform.</span></li> </ul> <h3><strong>You should have:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree or equivalent.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Customer support experience and a passion for helping others.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong verbal and written communication skills.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent attention to detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A "do what it takes" attitude.</span></li> </ul> <h3><strong>Here at Rocketrip, we...</strong></h3> <ul> <li>Are in growth mode and all work has real impact.</li> <li>Offer great benefits, including medical, dental and optical.</li> <li>Give all employees free membership to One Medical.</li> <li>Provide access to a 401k plan and offer matching.</li> <li>Believe it's important to rejuvenate and offer a "take what you need" vacation policy.</li> <li>Encourage employees to spend the holidays exploring, relaxing, or with loved ones by closing our offices during the last week of December</li> <li>Regularly huddle up as a company to share goals, learnings and celebrate!</li> <li>Have a dog-friendly office.</li> <li>Provide access to gym membership and Citibike discounts.</li> </ul> <p> </p> <p>Founded in 2013 and headquartered in New York City, Rocketrip is aiming to revolutionize business travel by introducing the motivation to save. We're a group of tech innovators who looked at the current state of business travel, became frustrated by the antiquated employee and employer experiences, and decided to do something big about it. Our team is focused on utilizing technology, design and data to align employee and company interests.</p> </div> <div> <p>Rocketrip is backed by a renowned set of investors and advisors, including GV (Google Ventures), Bessemer Venture Partners, Canaan Partners, Genacast Ventures, and Y Combinator.</p> </div> Oct 31st, 2019 01:39PM Oct 31st, 2019 01:39PM Rocketrip Financial Services
private:rocketrip www.rocketrip.com www.rocketrip.com Oct 31st, 2019 12:00AM Customer Success Manager Open Customer Success New York, New York, United States New York NY USA Sep 24th, 2019 12:00AM <p><span style="font-weight: 400;">When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend's house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save?</span></p> <p><span style="font-weight: 400;">The answer is Rocketrip. We're a NYC-based startup that rewards business travelers for cost-sensitive behavior. It's a win-win: companies save, while employees cash in with real rewards.</span></p> <h3>The role:</h3> <p><span style="font-weight: 400;">We’re looking for a Customer Success Manager to help build, maintain, and grow relationships with our customers. You should be organized and collaborative with the ability to manage multiple projects at once, and enjoy working with others. This is a fantastic opportunity to take ownership over key processes throughout the client lifecycle, interact with customers and colleagues from across the company, and proactively identify and solve problems.</span></p> <h3>What you'll do:</h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead the customer on-boarding process, working closely with teams across the Rocketrip, as well as with the customer point of contact, to ensure a smooth launch. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Liaise with key stakeholders and thoroughly understand how Rocketrip fits in with our customers’ business and travel strategy in order to become a trusted advisor. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze success metrics and drive actionable insights to ensure customers are deriving maximum value from the Rocketrip platform. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Grow and maintain user adoption of the platform by consistently promoting and growing Rocketrip’s brand within each customer’s employee base. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advocate on behalf of your customers by working closely with internal teams to implement feedback into the product, make them aware of customers’ challenges, needs and concerns, and remove friction points in the product. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maximize the revenue potential of your customers by minimizing churn and identifying upsell and expansion opportunities. </span></li> </ul> <h3>You should have:</h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A bachelor’s degree.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3-5 years of customer success/account managment, consulting, or project management, experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent verbal and written communication skills.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The ability to thrive in an entrepreneurial environment, juggle multiple accounts, and manage a wide range of projects and tasks simultaneously.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Self-motivated with the ability to work well both independently and within a team.</span></li> </ul> <h3>Here at Rocketrip, we...</h3> <ul> <li>Are in high growth mode, and you will have the ability to make a huge impact.</li> <li>Offer great benefits, including medical, dental, and optical.</li> <li>Provide employees with a 401k plan.</li> <li>Believe it's important to rejuvenate and offer a "take what you need" vacation policy.</li> <li>Have a dog-friendly office.</li> <li>Provide access to gym membership discounts.</li> <li>Also give access to a range of other discounts including Citi Bike and Zipcar.</li> </ul> <p> </p> <p>Founded in 2013 and headquartered in New York City, Rocketrip is aiming to revolutionize business travel by introducing the motivation to save. We're a group of tech innovators who looked at the current state of business travel, became frustrated by the antiquated employee and employer experiences, and decided to do something big about it. Our team is focused on utilizing technology, design and data to align employee and company interests. </p> <p>Rocketrip is backed by a renowned set of investors and advisors, including Google Ventures (GV), Bessemer Venture Partners, Canaan Partners, Genacast Ventures, and Y Combinator.</p> <p><br><br></p> Oct 31st, 2019 01:39PM Oct 31st, 2019 01:39PM Rocketrip Financial Services
private:rocketrip www.rocketrip.com www.rocketrip.com Oct 31st, 2019 12:00AM Technical Implementation Manager Open Customer Success New York, New York, United States New York NY USA Oct 8th, 2019 12:00AM <p><span style="font-weight: 400;">When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend's house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save?</span></p> <p><span style="font-weight: 400;">The answer is Rocketrip. We're a NYC-based startup that rewards business travelers for cost-sensitive behavior. It's a win-win: companies save, while employees cash in with real rewards.</span></p> <h3><strong>The role:</strong></h3> <p><span style="font-weight: 400;">We’re looking for the right person to bridge the gap between our business and technical worlds. As our Technical Implementation Manager, you will work hand in hand with our Customer Success and Product teams to help strategize and architect a successful client implementation.</span></p> <h3><strong>You will:</strong></h3> <ul> <li>Manage multiple implementations for clients while acting in a hybrid role of project manager and technical/ business consultant.</li> <li>Lead project design sessions and provide guidance and best practices on configuration options to meet client needs.</li> <li>Understand our application end to end and collaborate with Sales, Customer Success and Product Managers to identify and communicate technical services and solutions.</li> <li>Participate in late stage meetings with prospects to consult on product capability and educate on technical implementation (including configuration, integrations, and customizations).</li> <li>Obtain client feedback and transition this into action items for our product and development teams.</li> <li>Ensure all configurations, integrations, and customizations are fully tested and ready for deployment.</li> <li>Own any problems you discover along with the solution to these problems.</li> <li>Be the go-to resource for answering any questions about your product and processes from other internal teams.</li> </ul> <h3><strong>You should have:</strong></h3> <ul> <li>A Bachelor’s degree in a quantitative field (e.g. Information Technology, Engineering, Economics or related field).</li> <li>Experience in either managing projects for product/engineering teams or consulting or technical account management experience related to business applications and system integrations.  Travel experience is a huge plus!</li> <li>A keen interest in technology, doesn’t need to code but is familiar with web technologies and could write a SQL query in a pinch.</li> <li>An entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast- paced environment.</li> <li>Strong relationship building skills and the ability to negotiate. You’re comfortable working with a customer to help drive implementation requirements and negotiating on services when asked to build out a scope of work.</li> <li>Experience in driving the basics of a good project management plan. From risk management to communication strategies.</li> <li>The ability to work within an environment where employees need to be scrappy to get the information they need versus having tools readily available for them to tell a story.</li> </ul> <h3><strong>Here at Rocketrip, we...</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Are in high growth mode, and you will have the ability to make a huge impact.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Offer great benefits, including medical, dental, and optical.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide employees with a 401k plan.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Believe it’s important to rejuvenate and offer a "take what you need" vacation policy.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a dog friendly office.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide access to gym membership discounts.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Also provide access to a range of other discounts including Citi Bike and Zipcar.</span></li> </ul> <p> </p> <p><span style="font-weight: 400;">Founded in 2013 and headquartered in New York City, Rocketrip is aiming to revolutionize business travel by introducing the motivation to save. We're a group of tech innovators who looked at the current state of business travel, became frustrated by the antiquated employee and employer experiences, and decided to do something big about it. Our team is focused on utilizing technology, design and data to align employee and company interests.</span></p> <p><span style="font-weight: 400;">Rocketrip is backed by a renowned set of investors and advisors, including GV (Google Ventures), Bessemer Venture Partners, Canaan Partners, Genacast Ventures, and Y Combinator.</span></p> <p> </p> Oct 31st, 2019 01:39PM Oct 31st, 2019 01:39PM Rocketrip Financial Services
private:rocketrip www.rocketrip.com www.rocketrip.com Oct 31st, 2019 12:00AM Demand Generation and Digital Marketing Director Open Marketing New York, New York, United States New York NY USA Oct 22nd, 2019 12:00AM <div> <p>When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend's house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save?</p> <p>The answer is Rocketrip. We're a NYC-based startup that rewards business travelers for cost-sensitive behavior. It's a win-win: companies save, while employees cash in with real rewards.</p> </div> <div> <div> <h3><strong>The role:</strong></h3> </div> <div> <p><span style="font-weight: 400;">The Demand Generation and Digital Marketing Manager will assist in developing and executing the demand generation strategy for the business. This person will serve as the expert in our marketing automation system and focus on scaling our customer base through online and offline marketing channels.</span></p> <p><span style="font-weight: 400;">The individual will be tasked with leading initiatives that acquire and nurture qualified leads, drive them through the funnel, and build pipeline growth.</span></p> <h3><strong>You will</strong>:</h3> <ul> <li><span style="font-weight: 400;">Develop and execute demand generation strategy leveraging key channels such as email, website, paid search/PPC, paid social, ABM, events and partners to achieve team and company-level goals</span></li> <li><span style="font-weight: 400;">Recommend and execute strategies to develop quality traffic to the company’s website, drive online traffic and conversion to sales</span></li> <li><span style="font-weight: 400;">Track and optimize pipeline sourced from marketing channels from lead creation to revenue and analyze information to improve decision making</span></li> <li><span style="font-weight: 400;">Develop and run multi-touch, multi-attribution campaigns</span></li> <li><span style="font-weight: 400;">Manage MarTech stack to drive best-in-class data capture, cleansing and management and review new technologies to keep the company at the forefront of developments in digital marketing</span></li> <li><span style="font-weight: 400;">Manage and expand the capabilities of our marketing automation system and implement and maintain integrations with third-party platforms</span></li> <li><span style="font-weight: 400;">Use automation to improve processes and productivity, and make recommendations to support a rapidly growing organization</span></li> <li><span style="font-weight: 400;">Collaborate with other teams on relevant campaigns</span></li> </ul> <h3><strong> You should have:</strong></h3> <ul> <li><span style="font-weight: 400;">Experience working in data and analytics</span></li> <li><span style="font-weight: 400;">Experience building and maintaining a MarTech stack</span></li> <li><span style="font-weight: 400;">5 years of B2B demand generation/marketing automation experience</span></li> <li><span style="font-weight: 400;">Proven success in enabling organization or business unit to achieve its revenue goals through building highly effective demand programs</span></li> <li><span style="font-weight: 400;">Expert in lead scoring, ABM, nurturing programs, list management, segmentation and targeting</span></li> <li><span style="font-weight: 400;">Understanding of demand generation best practices, especially in relation to digital prospect journeys</span></li> <li><span style="font-weight: 400;">Demonstrated experience defining and measuring programs, including analytics and reporting, and translating information into consumable executive-level updates</span></li> <li><span style="font-weight: 400;">Self-starter who takes initiative; strong sense of ownership and urgency</span></li> <li><span style="font-weight: 400;">Enjoys working in a highly collaborative, fast-paced environment</span></li> </ul> <h3><strong> Here at Rocketrip, we...</strong></h3> <ul> <li>Are in high growth mode, and you will have the ability to make a huge impact.</li> <li>Offer great benefits, including medical, dental, and optical.</li> <li>Provide employees with a 401k plan.</li> <li>Believe it's important to rejuvenate and offer a "take what you need" vacation policy.</li> <li>Have a dog-friendly office.</li> <li>Provide access to gym membership discounts.</li> <li>Also give access to a range of other discounts including Citi Bike and Zipcar.</li> </ul> </div> </div> <div> <p>Founded in 2013 and headquartered in New York City, Rocketrip is aiming to revolutionize business travel by introducing the motivation to save. We're a group of tech innovators who looked at the current state of business travel, became frustrated by the antiquated employee and employer experiences, and decided to do something big about it. Our team is focused on utilizing technology, design and data to align employee and company interests.</p> <p>Rocketrip is backed by a renowned set of investors and advisors, including Google Ventures (GV), Bessemer Venture Partners, Canaan Partners, Genacast Ventures, and Y Combinator.</p> </div> Oct 31st, 2019 01:39PM Oct 31st, 2019 01:39PM Rocketrip Financial Services
private:rocketrip www.rocketrip.com www.rocketrip.com Oct 31st, 2019 12:00AM Senior Software Engineer, Back-End Open Engineering New York, New York, United States New York NY USA Oct 25th, 2019 12:00AM <div> <p>When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend's house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save?</p> <p>The answer is Rocketrip. We're a NYC-based startup that rewards business travelers for cost-sensitive behavior. It's a win-win: companies save, while employees cash in with real rewards.</p> </div> <div> <div> <h3><strong>The Role:</strong></h3> <p>Rocketrip software engineers have a penchant for solving unique problems. If you love and thrive on keeping up to date with and gaining a deep understanding of the latest web technologies, you will love working with us. Rocketrip is as much about web design as it is about employing diverse areas of Computer Science, including machine learning, information retrieval, distributed computing and natural language processing to transform the professional travel industry.</p> </div> <div> <h3><strong>Responsibilities:</strong></h3> <ul> <li>Write server-side code for web-based applications, create robust high-volume production applications, and develop prototypes quickly. You should also have a strong understanding of, and practical experience with front-end and API application development.</li> <li>Build our platforms, systems and networking infrastructure using your strong background in both database and web development.</li> <li>You're testing obsessed because we all know that you're not a real engineer unless you know how to test.</li> <li>Be a leader. Drive the team to drive towards well thought out designs, clean architecture and models that make sense.</li> <li>Be a mentor. Executing within a senior role means you are willing to help across the board and have the experience to provide guidance away from where we could fail while providing the insight for how we are going to succeed.</li> <li>Be a teacher. Own our mistakes, learn from them and help us continue to get better and better one sprint at a time.</li> </ul> </div> <div> <h3><strong>Requirements:</strong></h3> <ul> <li>BS degree (or higher) in Computer Science or related field (In lieu of degree, 4 years of relevant work experience).</li> <li>Strong competencies in data structures, algorithms, and software design.</li> <li>5 years minimum of relevant work experience, including large systems software design and development experience, with knowledge of UNIX/Linux.</li> <li>You're a polyglot with experience applying multiple web development languages to live applications.</li> <li>Agile processes are core to how you take advantage of a team and deliver. You recognize that Agile is not a means to micromanage, versus provides us the ability to be nimble while empowering the team to make decisions.</li> <li>You're well-versed in a web application stack. Pick any of them, they kinda all work the same, just recognize that we're not going to switch to your favorite one (just yet).</li> </ul> </div> <div> <h3><strong>Bonus Points:</strong></h3> <ul> <li>You have engineering skills in Python, database design and SQL, and/or knowledge of web deployment and the basics of HTTP protocols.</li> <li>You're an entrepreneur at heart - you can be resourceful and creative to find the best solution that gets the job done.</li> <li>You have a good design eye, strong UI development experience using HTML, CSS and JavaScript/AJAX.</li> <li>You have a knack for DevOps and know how to deploy to a cloud environment, and have contributed to improving the overall deployment process.</li> </ul> </div> <div> <h3><strong>Here at Rocketrip, we...</strong></h3> <ul> <li>Are in high growth mode, and you will have the ability to make a huge impact.</li> <li>Offer great benefits, including medical, dental, and optical.</li> <li>Provide employees with a 401k plan.</li> <li>Believe it's important to rejuvenate and offer a "take what you need" vacation policy.</li> <li>Have a dog-friendly office.</li> <li>Provide access to gym membership discounts.</li> <li>Also give access to a range of other discounts including Citi Bike and Zipcar.</li> </ul> </div> </div> <div> <p> </p> <p>To apply, include your resume, a link to your portfolio or work samples and a brief introduction. If you have them, include links to your GitHub accounts.</p> <p>Founded in 2013 and headquartered in New York City, Rocketrip is aiming to revolutionize business travel by introducing the motivation to save. We're a group of tech innovators who looked at the current state of business travel, became frustrated by the antiquated employee and employer experiences, and decided to do something big about it. Our team is focused on utilizing technology, design and data to align employee and company interests.</p> <p>Rocketrip is backed by a renowned set of investors and advisors, including GV (Google Ventures), Bessemer Venture Partners, Canaan Partners, Genacast Ventures, and Y Combinator.</p> </div> Oct 31st, 2019 01:39PM Oct 31st, 2019 01:39PM Rocketrip Financial Services

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