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asx:xro
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www.xero.com
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www.xero.com
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Jul 27th, 2019 12:00AM
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Product Marketing Manager
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Open
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Marketing
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London, United Kingdom
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London
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GBR
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Jul 15th, 2019 12:00AM
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Why Xero...At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.How you’ll make an impact…Xero is now the leading cloud accounting platform in the UK and to help supercharge this growth we have an exciting opportunity for an experienced Product Marketer, especially for one with team leadership or management.Xero has seen rapid global growth and the UK market is key to our long term ambitions; with 250,000 subscribers already and 50% year on year growth our growth trajectory has been phenomenal - but really we have only just begun to scratch the surface.You’ll help us unlock further opportunity and accelerate that growth across an addressable market of in excess of 5.4 million small businesses. This is a high profile role that will work closely with UK and global leadership team and will form part of a team of product marketing professionals tasked with delivering amazing results.It’s critical to this role that you maintain a focus on our customers’ needs, both direct and partners, building a network of internal and external stakeholders to determine the UK’s requirements. You’ll take a lead on all UK research and deliver a clear go-to market roadmap detailing where we should play and how we’ll win as well as delivering all internal and external launches of new features and product updates. You’ll write detailed requirement specifications, gathering and prioritising customer requirements, communicating the product roadmap, and spearhead all UK launch activities..What you’ll bring…You’ll have a minimum of 5 years’ experience within product marketing or product management, ideally gained in SaaS/Software industry and the ability to quickly develop deep product knowledge.Additionally, you’ll have demonstrable experience in the creation and development of product strategy, positioning and messaging as well as expertise in conducting competitor analysis.A Marketing degree or similar qualification in a related field would be advantageous and a background in Financial Services or Accounting would be highly beneficial.If this sounds like just the challenge for you then we’d love to hear from you. Please apply with you CV and a covering letter and we’ll be in touch.This role is accompanied by a salary of £70,000 - £80,000We strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.We're a Stonewall Diversity Champion and Disability Confident Committed.
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Jul 27th, 2019 06:56AM
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Jul 27th, 2019 06:56AM
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Xero
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asx:xro
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www.xero.com
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www.xero.com
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Jul 27th, 2019 12:00AM
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Growth Marketing Manager
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Open
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Marketing
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London, United Kingdom
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London
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GBR
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Jul 26th, 2019 12:00AM
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Why Xero...At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. We’ve got a mantra here: Do beautiful work. At Xero, we’re growing fast and it’s more than just a job. From a modern, fun working environment (table tennis, pool table and free refreshments including Barista Coffee Machines) to comprehensive benefits and company shares, you’ll feel at home here.Oh, and leave the suit in the wardrobe. It’s a smart casual around here.How you’ll make an impact…We have an exciting opportunity for an experienced Growth Marketing Manager to lead the acquisition of small business subscriptions via our website; ensuring that we deliver a beautiful end-to-end sign-up experience. You will work closely across all teams to gain insight and utilise lots of expertise in bringing the teams together.You will be responsible in finding creative ways to continuously educate customers on getting the most out of Xero and its benefits, as well as being the voice of the business owner to provide the best in market experience using behavioural data to make informed decisions. What you’ll bring…You will have proven experience within a SaaS organisation, in building high customer growth strategies with measurable growth initiatives with a commercial focus in an eCommerce environment. You will manage the consumer channel (via Xero.com) leading strategies to increase website conversion, in-trial conversion and product usage from our current customers and comfortable using data to inform your decisions. You’ll manage our customer success initiatives integrating Product Marketing, Customer Experience, Ecosystem Marketing and Education, leading the direction for the channel and ensure our proposition is effectively communicated across the customer journey.Be confident to champion your ideas from concept to delivery by leading and building a team to support you.This role is accompanied by a salary of £50,000 - £65,000 plus benefits. The role will be based out of London, but with regular travel (around 2 days a week) to our Milton Keynes HQ.We strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.We're a Stonewall Diversity Champion and Disability Confident Committed.
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Jul 27th, 2019 06:56AM
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Jul 27th, 2019 06:56AM
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Xero
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asx:xro
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www.xero.com
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www.xero.com
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Jul 28th, 2019 12:00AM
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Account Manager
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Open
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Sales
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Milton Keynes, United Kingdom
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GBR
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May 23rd, 2019 12:00AM
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Why Xero...At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.How you’ll make an impact…You’ll be responsible for developing and managing key relationships with accounting firms, working with them to expand their use of Xero and helping them to assist the development of their online strategy. You’ll help accounting practices to convert more clients to our beautiful accounting software, exceeding your monthly targets and managing your territory through specific engagement plans.You will be results-driven and can demonstrate proven sales performance with the ability to effectively territory manage through categorisation and prioritisation of all new and existing Accounting and Bookkeeping Partners; identify sales opportunities to build sales pipeline and produce accurate forecasts each month and further proactively identify sales opportunities of each partner, through a collaborative sales conversation using negotiation, consultant, tailoring a solution and closing business in a timely way. What you’ll bring… Experience of achieving set Sales targets (monthly/yearly)Comfortable working to targets:Call Target – Outbound connected calls: minimum 40 per dayCall Target – Total talk time: minimum of 3 hours per dayA minimum of 1 year’s experience in a pro-active, inside telephone-based sales/account management roleDetermination to succeed and navigate an ambiguous and changing environmentExperience in applying quality sales call techniques including tone, call shaping and control, fact finding, enthusiasm, closing and next stepsExperience of working with a CRM system would be highly beneficial.This role is accompanied by a salary of £30,000 plus £12,000 commission and benefits.We strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.We're a Stonewall Diversity Champion and Disability Confident Committed.
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Jul 28th, 2019 06:52AM
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Jul 28th, 2019 06:52AM
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Xero
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asx:xro
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www.xero.com
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www.xero.com
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Jul 28th, 2019 12:00AM
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Partner Development Representative
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Open
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Sales
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Milton Keynes, United Kingdom
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GBR
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Jul 12th, 2019 12:00AM
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Why Xero...At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.How you’ll make an impact…Profiling partner leads using a number of different channels (inbound calls, new partner tickets, webinars, marketing events etc) you will identify and speak with new Partners and prioritise sales opportunities to enable better and more targeted territory management. Remaining as the contact point for clients in the initial phases until they have completed the certification route and transitioned into either Account Manager or Senior Account Manager opportunities and allocated to team members ensuring data fields in our Salesforce system are updated with correct and complete information.You will also update Salesforce with all client communications including calls and emails. Maintain and update Salesforce with all practice staff and contact details and make outbound calls to potential Xero Partners (Accountants/Bookkeepers) to gain key information in order to support prospecting activity and sales whilst adopting best practices behaviours to support repeatable activities.You will support the growth of the existing Partner base to contribute to the overall growth of Xero and provide quality information to the Account Managers and Senior Account Manager via accurate notes in Salesforce. Taking a proactive role in uncovering and winning new business.What you’ll bring…We’re looking for someone who is a self-motivated, passionate sales professional who is determined to succeed. You’ll have the ability to make high volume calls, build rapport, show attention to detail and take ownership. You’ll also be process driven and have Customer Relationship Management system discipline.You will be comfortable on the phone, making a high volume of sales calls with the ability to build rapport quickly in order to meet set KPI’s and sales targets. You will be process driven with the ability take ownership of your role and excellent attention to detail and follow up. Any experience of using CRM would be great and outstanding written and verbal communication skills are essential.This is a fast paced environment and so any experience of working within a telesales environment with the ability to undertake outbound calls to customers in a consistent and timely manner would be highly beneficial and any exposure or familiarity with accounting principles and/or willingness, energy and interest to learn would be a significant advantage.This role comes with a base salary of £25,000 - £27,000 plus £8,000 commission.We strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.We're a Stonewall Diversity Champion.
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Jul 28th, 2019 06:52AM
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Jul 28th, 2019 06:52AM
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Xero
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asx:xro
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www.xero.com
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www.xero.com
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Jul 28th, 2019 12:00AM
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Sales Support Specialist
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Open
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Sales
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Milton Keynes, United Kingdom
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GBR
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Jul 22nd, 2019 12:00AM
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Why Xero…At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.How you’ll make an impact…We have an exciting opportunity for an ambitious, hungry and driven individual, looking to develop a strong career within Sales. This is an administrator role that supports the Sales team handle large volumes of substantial accounting firms. The more time they can spend in front of Partners, the more effective your role will be and their final financial results will be partly a reflection on your impact. What you’ll bring…Exceptional communication skills (both verbal and written)Confident telephone manner Highly organised and methodical Ability to be flexible and adaptable to change Exceptional interpersonal relationship building skills IT literate, and confident in using different CRM systems Willingness, energy and interest to learn Being proactive in assisting the sales teams to meet their targets by generating reports, etc. This role is accompanied by a salary of £25,000 plus £8,000 commission. We strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.We're a Stonewall Diversity Champion and Disability Confident Committed.
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Jul 28th, 2019 06:52AM
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Jul 28th, 2019 06:52AM
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Xero
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asx:xro
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www.xero.com
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www.xero.com
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Jul 28th, 2019 12:00AM
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Workplace Experience Coordinator (Part Time)
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Open
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Business Services
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Milton Keynes, United Kingdom
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GBR
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Jul 24th, 2019 12:00AM
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Why Xero...At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.How you’ll make an impact…The Workplace Experience Coordinator is responsible for all administrative and coordination tasks which are an important part of providing internal customers a great level of service and a beautiful experience for our customers.A typical day in this role will be extremely varied, from assisting in the coordination and liaising with our contractors, suppliers and internal clients, to logging of building maintenance issues and monitoring jobs through to completion. This role will also involve welcoming and providing reception services for all visitors at Xero’s Milton Keynes HQ, and assisting with the day to day responsibilities including sorting out mails and raising purchase orders where necessary.Travel to our London Office and any other UK offices as required, and carry out the necessary duties, checking maintenance issues, stock control and replenishment ensuring both internal and external customers receive a first class Workplace Experience service.This role is a part time, permanent (22.5 hours a week), but will require flexibility to work full time, if required. What you’ll bring…Proven experience in facilities, or a similar roleExceptional customer service skills IT literate, including MS Office Suite and CRM systemsExcellent communication skills (both written and verbal) Basic understanding of Health and Safety principles Excellent organisational skills, and attention to detail This role is accompanied by a salary of up to £25,000 pro-rata.We strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.We're a Stonewall Diversity Champion and Disability Confident Committed.
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Jul 28th, 2019 06:52AM
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Jul 28th, 2019 06:52AM
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Xero
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asx:xro
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www.xero.com
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www.xero.com
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Jul 29th, 2019 12:00AM
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Customer Experience Specialist - Security
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Open
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Customer Experience
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Milton Keynes, United Kingdom
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GBR
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Jun 28th, 2019 12:00AM
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Why Xero...At Xero we are rewiring the small business economy and want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable for small business owners, and more enjoyable too. This Milton Keynes based role has it all: technical troubleshooting, first class customer support and the opportunity to work for one of the top 15 global cloud computing organisations!How you’ll make an impact…As a Customer Experience Security Specialist, you'll be providing online security recommendations and support to Xero customers globally. You'll work closely with the product and operations teams to troubleshoot and resolve security issues in the software and customer’s accounts before going back to our customers with resolutions.In this role you’ll be diligent and very customer-focused with experience of taking ownership of issues and resolving problems quickly and efficiently. You’ll be self-motivated and accustomed to juggling a changing workload. You’ll be able to maintain a high quality of written communication and have strong IT skills, especially with Google Apps.What you’ll bring…You will have proven I.T or technical customer support experience at 1st/2nd line level and relevant technical knowledge or IT study especially around applications or software support and ideally a strong understanding of database and web based technologies as well as excellent customer service skills and experienceYou will have strong verbal and written communication skills with an inquisitive mind that likes to investigate and problem solve as well as enthusiasm, passion and initiative.Xero’s Customer Experience Team are passionate about what they do and we’re there for our customers when they need us.We have the following shifts available:Sunday - Thursday; 7.00am - 3.30pmMonday - Friday; 9.00am - 5.30pmThis role is accompanied by a salary of £24,000 - £29,000.We strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.We're a Stonewall Diversity Champion.
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Jul 29th, 2019 07:18AM
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Jul 29th, 2019 07:18AM
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Xero
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asx:xro
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www.xero.com
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www.xero.com
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Jul 29th, 2019 12:00AM
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Sales Support Specialist
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Open
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Sales
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Milton Keynes, United Kingdom
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GBR
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Jul 22nd, 2019 12:00AM
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Why Xero…At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.How you’ll make an impact…We have an exciting opportunity for an ambitious, hungry and driven individual, looking to develop a strong career within Sales. This is an administrator role that supports the Sales team handle large volumes of substantial accounting firms. The more time they can spend in front of Partners, the more effective your role will be and their final financial results will be partly a reflection on your impact. What you’ll bring…Exceptional communication skills (both verbal and written)Confident telephone manner Highly organised and methodical Ability to be flexible and adaptable to change Exceptional interpersonal relationship building skills IT literate, and confident in using different CRM systems Willingness, energy and interest to learn Being proactive in assisting the sales teams to meet their targets by generating reports, etc. This role is accompanied by a salary of £25,000 plus £8,000 commission. We strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.We're a Stonewall Diversity Champion and Disability Confident Committed.
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Jul 29th, 2019 07:18AM
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Jul 29th, 2019 07:18AM
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Xero
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asx:xro
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www.xero.com
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www.xero.com
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Jul 30th, 2019 12:00AM
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Partner Development Representative
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Open
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Sales
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Milton Keynes, United Kingdom
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GBR
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Jul 12th, 2019 12:00AM
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Why Xero...At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.How you’ll make an impact…Profiling partner leads using a number of different channels (inbound calls, new partner tickets, webinars, marketing events etc) you will identify and speak with new Partners and prioritise sales opportunities to enable better and more targeted territory management. Remaining as the contact point for clients in the initial phases until they have completed the certification route and transitioned into either Account Manager or Senior Account Manager opportunities and allocated to team members ensuring data fields in our Salesforce system are updated with correct and complete information.You will also update Salesforce with all client communications including calls and emails. Maintain and update Salesforce with all practice staff and contact details and make outbound calls to potential Xero Partners (Accountants/Bookkeepers) to gain key information in order to support prospecting activity and sales whilst adopting best practices behaviours to support repeatable activities.You will support the growth of the existing Partner base to contribute to the overall growth of Xero and provide quality information to the Account Managers and Senior Account Manager via accurate notes in Salesforce. Taking a proactive role in uncovering and winning new business.What you’ll bring…We’re looking for someone who is a self-motivated, passionate sales professional who is determined to succeed. You’ll have the ability to make high volume calls, build rapport, show attention to detail and take ownership. You’ll also be process driven and have Customer Relationship Management system discipline.You will be comfortable on the phone, making a high volume of sales calls with the ability to build rapport quickly in order to meet set KPI’s and sales targets. You will be process driven with the ability take ownership of your role and excellent attention to detail and follow up. Any experience of using CRM would be great and outstanding written and verbal communication skills are essential.This is a fast paced environment and so any experience of working within a telesales environment with the ability to undertake outbound calls to customers in a consistent and timely manner would be highly beneficial and any exposure or familiarity with accounting principles and/or willingness, energy and interest to learn would be a significant advantage.This role comes with a base salary of £25,000 - £27,000 plus £8,000 commission.We strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.We're a Stonewall Diversity Champion.
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Jul 30th, 2019 07:39AM
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Jul 30th, 2019 07:39AM
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Xero
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asx:xro
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www.xero.com
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www.xero.com
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Jul 30th, 2019 12:00AM
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Account Development Specialist - Expenses
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Open
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Sales
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Milton Keynes, United Kingdom
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GBR
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Jul 12th, 2019 12:00AM
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Why Xero...At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.How you’ll make an impact…We have an exciting opportunity for an Account Development Specialist to Partner Growth team. This internal sales role will be responsible for increasing profitable sales of our Adjacent Products within existing Accounts. You will be working closely with the Account Managers to identify areas of opportunity and assist Partners to utilise the resources within Xero to help grow their client base on Xero and increasing the attach role rate of our Adjacent Products. This will also involved in developing business plans that produce larger and/or longer term deals, and managing these ongoing plans with the Partner.What you’ll bring…Proven experience in a pro-active, inside telephone-based sales/ account management roleWorking knowledge of Expenses software solutions (desirable)Proven background in software and sales environmentSystem oriented, preferably SalesforceOutstanding communication skills, both written and verbalGood negotiation and collaborative skills, and the ability to build strong rapport with different levels of stakeholders as well as customersTarget driven and experience in applying quality sales call techniques as well as closing callsThis role is accompanied by a salary from £30,000 - £35,000 plus £12,000 commission and benefitsWe strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.We're a Stonewall Diversity Champion and Disability Confident Committed.
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Jul 30th, 2019 07:39AM
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Jul 30th, 2019 07:39AM
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Xero
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