|
hk:1299
|
aia.wd3.myworkdayjobs.com
|
aia.wd3.myworkdayjobs.com
|
Feb 1st, 2023 12:00AM
|
Application Architect
|
Open
|
AIA Australia Limited
|
|
Sydney: SOP4
|
|
|
AUS
|
Jan 2nd, 2023 12:00AM
|
|
At AIA we do things differently to make a healthy difference in people’s lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well and enjoy a meaningful life, at work and at home. We’re serious about helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to make a healthy difference everyday - for yourself and others - then we want to hear from you<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>The Opportunity:</b><br /> </p><p>In this exciting role as an Application Architect, you will create and execute cloud computing strategies, by architecting, designing, and managing cloud infrastructure and data assets.</p><p></p><p>You will take a lead role in analysing requirements, designing, enhancing, and overseeing the technical implementation of cloud adoption projects on Azure data stack, across the Data & Analytics technology portfolio.</p><p></p><p>This role is reporting into the Technology Portfolio manager and can be based in Sydney or Melbourne.</p><p></p><p><b>To do this successfully you will:</b></p><ul><li>Designing and implementing data solutions on Azure cloud platform</li><li>Ensure all technical solutions are designed in alignment with AIA technical boundaries through ongoing consultation with Solution Architects</li><li>Create designs that address relevant areas of complexity and provide a fully considered and detailed solution design across the technology portfolio</li><li>Ensuring that uniform enterprise-wide application design standards are maintained</li><li>Provide technical leadership throughout the design and deployment life cycle and focus on delivery of quality solutions</li><li>Develop deployment of automation using automation tools and scripts to provide a fully functional cloud stack in Azure</li><li><span>Work with the Solution Architects and relevant stakeholders to design, implement, and secure Azure stack capabilities; design and implement networking solutions; as well as design and implement security solutions including Azure Advanced Threat Protection, Azure Information Protection, Azure Security Centre, Azure Log Analytics, and Microsoft security recommendations</span></li><li><span>Work with the Solution Architects to envision and deploy modern identity solutions such as Azure AD MFA, Azure AD Conditional Access, Azure AD Privileged Identity Management, </span></li><li><span>Work with the Solution Architects and relevant stakeholders to implement DevOps capability in the Azure technology stack</span></li><li>Provide input to the project estimation process to include the identification of required resource types, potential utilisation, geographical availability and allocation, as well as effort and schedules for the technical components across the technology portfolio.</li></ul><p></p><p><b>To be successful in this position you will have</b></p><ul><li>Experience in software design and architecture in the Data & Analytics domain</li><li>Experience of working in the Azure Data environment</li><li>Experience in the Insurance or Financial Services industry preferred</li><li>Extensive experience of working in Agile (Scrum) and Waterfall/ Hybrid</li><li>Hands-on experience in Azure stack (Azure Storage (Datalake Gen 2), Azure Data Factory, Azure Databricks, Azure SQL Server MI, Azure Synapse, Azure DevOps, Azure MLOps, Azure Cosmos)</li><li>Integration experience and leadership in development of API, API orchestration and integration using batch-based files in data and ML environment</li><li>Experience in cloud engineering including deploying infrastructure as code</li><li>Data tools, Entity Relationship modelling, metadata systems, data quality tools and techniques, BI and reporting</li><li>Knowledge of architectural patterns and software design patterns, with demonstrable experience applying the patterns to solution design</li><li><span>Certifications like Microsoft Certified Azure Architect and </span><a href="https://docs.microsoft.com/en-us/learn/certifications/azure-data-engineer/" target="_blank"><span>Microsoft Certified Azure Data Engineer Associate</span></a><span> would be Mandatory</span></li><li><span>Azure Cost Analysis using Azure Calculator and Azure ROI Calculator is preferred</span></li></ul><p></p><p><b>Why choose AIA:</b><br /> </p><p>At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people. </p><ul><li>Access our training and development to build on your current skills </li><li>Career development through internal mobility opportunities </li><li>Work for a business helping millions of Australian’s and make a difference to someone’s life everyday </li><li>Access additional leave days a year to recharge and refresh yourself </li><li>Enjoy wonderful Health and Wellbeing initiatives that support you </li><li>Work with supportive and inclusive managers </li><li>Flexible working arrangements </li></ul><p><br /> </p><p></p><p></p><p></p><p><b>Recruitment Agencies</b>: Our Talent team does not require any recruitment agency support.</p><p><b>Interested Candidates</b>: Apply using the ‘<b>Apply</b>’ button. No emailed applications accepted. For general enquiries only, contact:</p>Simeon-S.Whitelake@aia.com<p></p><p><i><span>You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.</span></i></p>
|
|
|
|
|
Jan 31st, 2023 10:09PM
|
Jan 31st, 2023 10:09PM
|
AIA
|
Financials
|
Life Insurance
|
|
hk:1299
|
aia.wd3.myworkdayjobs.com
|
aia.wd3.myworkdayjobs.com
|
Feb 1st, 2023 12:00AM
|
Senior Finance & Benefits Analyst
|
Open
|
AIA Australia Limited
|
|
Melbourne: 509 St Kilda Rd
|
|
|
AUS
|
Jan 2nd, 2023 12:00AM
|
|
BE THE DIFFERENCE<br><br>At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important part role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>The Opportunity:</span></b></p><p></p><p>As the Senior Financial & Benefits Portfolio Analyst, you work closely with stakeholders in the Transformation Office, technology, business and change community. This role is critical in the support of financial planning, budgeting, reporting and analysis on an ongoing basis and the Annual Strategic Planning process for the portfolios.</p><p></p><p>In this role you will be primarily responsible and accountable for the management and maintenance of the overall financial Portfolio/s as well as benefits/KPI framework and reporting. This role will reach across all project functions and will engage with multiple stakeholders.<br /> </p><p><b><span>The successful candidate would be responsible for:</span></b></p><ul><li>Determining level of risk and overall financial achievability for new and/or changing initiatives to inform portfolio value vs return assessment</li><li>Tracking, reporting and escalating the management of project and program financial performance to allocations and governance approved funding drawdowns. Provide timely advice regarding governance approach to ensure that approval remains ahead of spend</li><li>Leading the development and implementation of the benefits framework, model and outputs for the Portfolio. Work in collaboration with the Transformation Office team to ensure alignment of benefit realisation framework across the Portfolio and the business</li><li>Leading the continuous validation and reporting of delivered planned benefits to realisation, holding respective sponsors to account. Ensure timely reporting and escalation where realisation of benefits is not being met</li><li>Providing accurate and appropriate financial management and reporting within all programs and projects delivered in accordance with company policy, including escalation of forecast and actual deviation</li><li>Providing support to projects during initiation and portfolio gating, providing guidance and advice in respect of funding, benefits and KPIs</li><li>Supporting the continual uplift of project disciplines, business stakeholder engagement and collaboration with technology to enhance cost and benefit delivery of projects and programs</li><li>Providing SME level guidance and training regarding the use of the financial aspects of AIA’s PPM Tool (Planview) and SAP General Ledger operations<br /> </li></ul><p><b><span>To be successful in this position, you will have:</span></b></p><ul><li>Extensive experience working in a large Program Management Office (PMO) environment in a similar role (with a particular focus on financial project accounting within PMO)</li><li>Demonstrated experience in providing active leadership in continuous improvements of project finance processes from establishment to implementation including new processes and procedures</li><li>Highly developed analytical and evaluative skills</li><li>Demonstrated ability to manage the timeline of deliverables whilst meeting stakeholders’ expectations</li><li>Proven knowledge of project financial management</li><li>Demonstrated ability to independently identify and resolve financial problems, queries and issues, being proactive in navigating the organisation to resolve</li><li>Advanced Excel skills and competency in MS Projects</li><li>Project Management and/or Project Accountancy qualifications or certifications, or equivalent work experience</li><li>Previous experience working within the insurance Finance industries would be highly preferred</li></ul><p></p><p><b><span>Why choose AIA:</span></b></p><ul><li>At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.</li><li>AIA Australia is part of the larger regional Asia AIA Group, which is the largest public listed life insurance company in the Asia-Pacific region</li><li>Access our training and development to build on your current skills</li><li>Career development through internal mobility opportunities</li><li>Work for a business helping millions of Australians and make a difference to someone’s life everyday</li><li>Access additional leave days a year to recharge and refresh yourself</li><li>Enjoy wonderful Health and Wellbeing initiatives that support you</li><li>Work with supportive and inclusive working environment</li><li>Flexible working arrangement</li></ul><p></p><p>At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing programme – we’ve started a movement to make Australia the healthiest, best protected nation in the world. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.</p><p></p><p>AIA is different. Are you?</p><p></p><p></p><p></p><p><b>Recruitment Agencies</b>: Our Talent team does not require any recruitment agency support.</p><p><b>Interested Candidates</b>: Apply using the ‘<b>Apply</b>’ button. No emailed applications accepted. For general enquiries only, contact:</p>Simeon-S.Whitelake@aia.com<p></p><p><i><span>You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.</span></i></p>
|
|
|
|
|
Jan 31st, 2023 10:09PM
|
Jan 31st, 2023 10:09PM
|
AIA
|
Financials
|
Life Insurance
|
|
hk:1299
|
aia.wd3.myworkdayjobs.com
|
aia.wd3.myworkdayjobs.com
|
Feb 1st, 2023 12:00AM
|
Head of Technology - Business Solutions & Services
|
Open
|
AIA Australia Limited
|
|
Melbourne: 509 St Kilda Rd
|
|
|
AUS
|
Jan 2nd, 2023 12:00AM
|
|
WE LIVE WITH VITALITY<br>At AIA we do things differently to make a healthy difference in people’s lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well and enjoy a meaningful life, at work and at home. We’re serious about helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to make a healthy difference everyday - for yourself and others - then we want to hear from you.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>The Opportunity:</span></b></p><p>AIA Australia is currently undergoing a large technology and business transformation program resulting in refreshing the technology blueprint and the introduction of contemporary ways of working with the aim of creating a simpler, faster more connected organization.</p><p></p><p>This role will provide leadership to the technology strategy and business technology partnership teams to bring the required technology capabilities together to deliver strategic objectives and customer value propositions to align with our strategy.</p><p><br /><b><span>The successful candidate would be responsible for:</span></b></p><ul><li>Setting the strategic technology direction (IT Strategy) and roadmap for the business area</li><li>Acting as a thought partner and technical leader for the business utilizing domain specific knowledge and aggregator of technology strategies and directions</li><li>Representing the technology strategy, opportunities, limitations, dependencies and resource needs in strategic tribe or portfolio planning</li><li>Working with the Technology teams and business units to obtain business requirements to ensure existing and future information systems are implemented according to AIA Australia goals, needs and short to medium term objectives</li><li>Developing and implementing solution roadmap for business area/village to ensure successful introductions of technology solutions</li><li>Working together with the GM Business Solutions & Services to develop solution concepts and business cases/value hypothesis for strategic initiatives in collaboration with stakeholders</li><li>Leading and motivating highly diverse/geographically dispersed teams towards higher levels of performance aligned with AIA vision and values</li><li>Building workforce capability and resilience in a disruptive business context to meet the changing needs of internal/external customers, new projects and technologies</li></ul><p><br /><b><span>To be successful in this position, you will have:</span></b></p><ul><li>Substantial experience leading medium to large sized teams</li><li>Experience with budget responsibility over $20m</li><li>Significant technical subject matter expertise and domain/industry knowledge</li><li>Strong analytical skills including an understanding of business economics and financial resources</li><li>Demonstrated project management and agile delivery experience with a proven track record of business outcomes</li><li>Highly developed stakeholder management and engagement skills</li><li>Demonstrated ability to deliver results under demanding timelines</li><li>Ability to define/manage detail project plans, milestones, manages deliverables; understand financial/budgetary impact of technical decisions</li><li>Willingness to learn new technologies, methodologies, applications and grow with team</li><li>Extensive knowledge of the business requirements for the underlying backend as well as digital strategy and digital technology knowledge</li><li>Previous experience working within the Life insurance industry is highly preferred</li></ul><p></p><p><b><span>Why choose AIA:</span></b></p><ul><li>At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.</li><li>AIA Australia is part of the larger regional Asia AIA Group, which is the largest public listed life insurance company in the Asia-Pacific region</li><li>Access our training and development to build on your current skills</li><li>Career development through internal mobility opportunities</li><li>Work for a business helping millions of Australians and make a difference to someone’s life everyday</li><li>Access additional leave days a year to recharge and refresh yourself</li><li>Enjoy wonderful Health and Wellbeing initiatives that support you</li><li>Work with supportive and inclusive working environment</li><li>Flexible working arrangement</li></ul><p></p><p>At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing programme – we’ve started a movement to make Australia the healthiest, best protected nation in the world. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.</p><p>AIA is different. Are you?</p><p></p><p></p><p></p><p><b>Recruitment Agencies</b>: Our Talent team does not require any recruitment agency support.</p><p><b>Interested Candidates</b>: Apply using the ‘<b>Apply</b>’ button. No emailed applications accepted. For general enquiries only, contact:</p>Simeon-S.Whitelake@aia.com<p></p><p><i><span>You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.</span></i></p>
|
|
|
|
|
Jan 31st, 2023 10:09PM
|
Jan 31st, 2023 10:09PM
|
AIA
|
Financials
|
Life Insurance
|
|
hk:1299
|
aia.wd3.myworkdayjobs.com
|
aia.wd3.myworkdayjobs.com
|
Feb 1st, 2023 12:00AM
|
Collateral Specialist
|
Open
|
AIA Australia Limited
|
|
Sydney: SOP4
|
|
|
AUS
|
Jan 10th, 2023 12:00AM
|
|
BE THE DIFFERENCE<br><br>At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>The opportunity:</b></p><p></p><p>As our S&I business is transitioning to Resolution Life Australasia, <span>this 5 month-project role</span> exists to ensure all S&I letter and email template items are rebranded accurately and to the approved process.</p><p>The person in this role will work with a variety of stakeholders across the S&I (AIA) business including marketing, product, operations, risk, compliance and legal.</p><p></p><p><b>To do this successfully you will:</b></p><ul><li>Operations collateral including email templates, customer experience surveys manual and system generated letters, forms, systems (where required), SOP’s and any other customer facing collateral identified during the project</li><li>Document approval tracking – all documents to be recorded in SharePoint/JIRA</li><li>Create and manage filters targeting critical items for visibility at relevant times throughout the project lifecycle</li><li>Regular independent review of the workload to ensure outstanding and overdue items are flagged to teams and management</li><li>Post rationalisation (where required), prepare content amendment (if required) in adherence to the Master language document </li><li>Verify content from other collateral specialists to ensure it satisfies the brief/content amendment markups</li><li>Seek approval and sign offs from relevant stakeholders to have them implementation ready (as required)</li><li>Provide support to other operations requirements as needed</li></ul><p></p><p><b>Successful applications will demonstrate:</b></p><ul><li>Extreme attention to detail & high quality outcomes</li><li>Self-starter with can do attitude who can operate with minimal supervision</li><li>Strong time management skills and ability to prioritise / manage competing priorities</li><li>Strong consultation and communication skills with the ability to build rapport and effective relationships with peers, colleagues, and stakeholders</li><li>Ability to identify and implement process improvements</li><li>Experience working with JIRA / SharePoint or other relevant / similar workflow systems</li><li>Background in insurance / financial services or other related industries</li></ul><p></p><p><b>Why choose AIA:</b></p><p>At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.</p><ul><li>Access our training and development to build on your current skills</li><li>Career development through internal mobility opportunities</li><li>Work for a business helping millions of Australians and make a difference to someone’s life everyday</li><li>Enjoy wonderful Health and Wellbeing initiatives that support you</li><li>Work with supportive and inclusive managers</li><li>Flexible working arrangements</li></ul><p></p><p><i><b>Applications close on Sunday 25 January 2023</b></i></p><p></p><p>At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing programme – we’ve started a movement to make Australia the healthiest, best protected nation in the world.</p><p></p><p>As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.</p><p></p><p><b>AIA is different. Are you?</b></p><p></p><p>If you want to be part of an organisation that helps people live better every</p><p>single day, apply via the link.</p><p></p><p></p>
|
|
|
|
|
Jan 31st, 2023 10:09PM
|
Jan 31st, 2023 10:09PM
|
AIA
|
Financials
|
Life Insurance
|
|
hk:1299
|
aia.wd3.myworkdayjobs.com
|
aia.wd3.myworkdayjobs.com
|
Feb 1st, 2023 12:00AM
|
Customer Care Representative
|
Open
|
AIA Australia Limited
|
|
Melbourne: 509 St Kilda Rd
|
|
|
AUS
|
Jan 11th, 2023 12:00AM
|
|
BE THE DIFFERENCE<br><br>At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important part role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><b><span>The opportunity:</span></b> </div></div><div><div><div><div><p></p><p>Join the AIA Customer Care Representative Team where your focus will be to field calls and email queries to provide information and support on AIA Products.</p><p></p><p>With a true focus on providing the best customer service possible you will be supporting existing as well as new members with a high level of service.</p><p></p><p><b>To do this successfully you will:</b> </p><ul><li>Handle inbound and tactical outbound enquires</li><li>Provide advice and effective explanations of AIA Insurance products and AIA Vitality</li><li>Ensure accurate amendments to membership details</li><li>Deliver exceptional customer service outcomes</li><li>Partner with a variety of internal and external stakeholders across AIA</li></ul><p></p><p><b>Successful applications will demonstrate:</b> </p><ul><li>Customer service experience working in retail, hospitality, call centre or member focused environment </li><li>Demonstrated ability to work with complex systems – desirable but not essential</li><li>Keen attention to detail</li><li>Excellent communication and presentation skills, both written & verbal</li><li>Ability to problem solve and a solutions focused approach</li></ul><p></p><p><b>Why choose AIA:</b> </p><p></p><p>At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.</p><ul><li>Access our training and development to build on your current skills</li><li>Career development through internal mobility opportunities</li><li>Work for a business helping millions of Australians and make a difference to someone’s life everyday</li><li>Access additional leave days a year to recharge and refresh yourself</li><li>Enjoy wonderful Health and Wellbeing initiatives that support you</li><li>Work with supportive and inclusive managers</li><li>Flexible working arrangement</li></ul><p></p><p>At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing programme – we’ve started a movement to make Australia the healthiest, best protected nation in the world.</p><p></p><p>As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.</p><p></p><p><b>AIA is different. Are you?</b><span style="font-size:12px"> </span></p></div></div></div></div><p></p><p></p>
|
|
|
|
|
Jan 31st, 2023 10:09PM
|
Jan 31st, 2023 10:09PM
|
AIA
|
Financials
|
Life Insurance
|
|
hk:1299
|
aia.wd3.myworkdayjobs.com
|
aia.wd3.myworkdayjobs.com
|
Feb 1st, 2023 12:00AM
|
Head of Customer Technologies
|
Open
|
AIA Australia Limited
|
|
Melbourne: 509 St Kilda Rd
|
|
|
AUS
|
Jan 11th, 2023 12:00AM
|
|
Lots of companies love to say they’re different. But only a few are. AIA is different, because of the difference we make in people's lives. We’re committed to helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to help us make a difference - to be the difference - we want to hear from you<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>The Opportunity:</b></p><p>Head of Customer Technologies will Implement, rollout and lifecycle manage the enterprise customer technology platforms to support and enable AIA’s transformation. Lead the direction and roadmap for the customer technology platforms and establish centralised persistent teams with both internal and external partner resources.</p><p></p><p><b>Key responsibilities:</b></p><ul><li>Success of the platforms by accelerating the growth and adoption</li><li>Review existing platforms’ best practices to identify areas for improvement in AIA AUs processes</li><li>Planning and prioritisation of delivery and resources ensuring an effective balance between technology transformation, BAU projects delivery and ongoing maintenance and support</li><li>Operational and cost efficiency of the platforms</li><li>Ensure that the resourcing and capacity of the teams meet the needs of the organisation by implementing well defined employee recruitment, partnership and vendor strategies</li><li>Ensure technology solutions are in alignment with architecture principles and target state</li><li>Effectively manage relationships across multiple stakeholder groups (e.g. Transformation, Customer Experience and Operations, other business areas, and vendors)</li><li>Provide line management to your immediate team and leadership across the portfolio in an inspiring and engaging manner</li><li>Collaborate with senior business and Exco to identify opportunities for applying innovative technology solutions<br /> </li></ul><p><b>Successful applications will demonstrate:</b></p><ul><li>Extensive years’ experience working in technology enabled delivery</li><li>Strong understanding of large-scale system, information and technology architectures</li><li>Ability to define/manage detail project plans, milestones, manages deliverables; understand financial/budgetary impact of technical decisions</li><li>Preferred: Delivery and / or architecture experience in one of the following: Salesforce, ForgeRock, Adobe Experience Manager </li><li>Ability to lead and inspire people to deliver exceptional outcomes and to drive a performance culture</li><li>Demonstrated ability to deliver results under demanding timelines</li></ul><p></p><p><b>Why choose AIA:</b></p><p>At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people. </p><ul><li>Access our training and development to build on your current skills </li><li>Career development through internal mobility opportunities </li><li>Work for a business helping millions of Australians and make a difference to someone’s life everyday </li><li>Access additional leave days a year to recharge and refresh yourself </li><li>Enjoy wonderful Health and Wellbeing initiatives that support you </li><li>Work with supportive and inclusive managers </li><li>Flexible working arrangements </li></ul><p></p><p></p>
|
|
|
|
|
Jan 31st, 2023 10:09PM
|
Jan 31st, 2023 10:09PM
|
AIA
|
Financials
|
Life Insurance
|
|
hk:1299
|
aia.wd3.myworkdayjobs.com
|
aia.wd3.myworkdayjobs.com
|
Feb 1st, 2023 12:00AM
|
Technical Analyst
|
Open
|
AIA Australia Limited
|
|
Melbourne: 509 St Kilda Rd
|
|
|
AUS
|
Jan 11th, 2023 12:00AM
|
|
Lots of companies love to say they’re different. But only a few are. AIA is different, because of the difference we make in people's lives. We’re committed to helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to help us make a difference - to be the difference - we want to hear from you<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>The Opportunity:</b></p><p>Technical Analyst is a key role in the AIA Health HAMBS IT team that will focus on application system support to meet the operational objectives of the AIA Health business.</p><p>As a key member of the HAMBS Scrum team, you will conduct and deliver the business process or systems analysis associated with Incidents and BAU service requests, projects and minor enhancements. With a priority on maintaining the stability and availability of AIA and vendor managed IT solution. <b>You will also be called upon as a leadership delegate when required and be able to influence decisions in technical and leadership meetings.</b><br /> </p><p><b>To do this successfully you will:</b></p><ul><li>Triaging and actioning Incidents and BAU service requests</li><li>Acting as a leadership delegate when required, Influence decisions in project planning events and lead and share knowledge within the team by managing escalations</li><li>Demonstrate sound judgement in managing technology and business risk in production support situations</li><li>Analyse and document business/functional processes and requirements using standard analysis methodologies and tools.</li><li>Work with the Product Owner to maintain the product backlog, providing assistance in adding, removing, estimating and prioritising work.</li><li>Manage the flow of user requirements from the product backlog to the planning meetings, providing a joined-up overall view of the solution requirements at a detailed level.</li><li>Provide support and participate in testing activities including unit testing, system testing and System Integration Testing ensuring adequate project coverage.</li><li>Some afterhours/public holiday support may be required to conduct post verification testing of changes.<br /> </li></ul><p><b>Successful applications will demonstrate:</b></p><ul><li>Previous experience in a senior technical support/analyst position</li><li>Strong analysis background, with demonstrated experience working within a production support environment and delivery environment</li><li>3+ years HAMBS experience (supporting member communications and product configuration)</li><li>Excellent communication skills, both written and spoken evidenced by the ability to communicate across all levels of an organization</li><li>Hands on experience with service management, covering application support, integration support, software maintenance and IT/Business service monitoring and alerting</li><li>In-depth understanding of application & solution design, technologies and software development lifecycles (both legacy and current)</li><li>Strong analytical skills covering problem definition and validation, solution development and selection, requirements gathering and specification and test planning</li><li>Competent in the execution of project analysis through a formal Project Lifecycle and a variety of methodologies including SDLC, agile, etc.</li></ul><p></p><p><b>Preferred/Desirable skills:</b></p><ul><li>Experience in the Private Health Insurance industry highly desirable</li><li>e5 Workflow experience highly desirable</li><li>SQL skills highly desirable</li></ul><p></p><p><b>Why choose AIA:</b></p><p>At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people. </p><ul><li>Access our training and development to build on your current skills </li><li>Career development through internal mobility opportunities </li><li>Work for a business helping millions of Australian’s and make a difference to someone’s life everyday </li><li>Access additional leave days a year to recharge and refresh yourself </li><li>Enjoy wonderful Health and Wellbeing initiatives that support you </li><li>Work with supportive and inclusive managers </li><li>Flexible working arrangements </li></ul><p></p><p></p>
|
|
|
|
|
Jan 31st, 2023 10:09PM
|
Jan 31st, 2023 10:09PM
|
AIA
|
Financials
|
Life Insurance
|
|
hk:1299
|
aia.wd3.myworkdayjobs.com
|
aia.wd3.myworkdayjobs.com
|
Feb 1st, 2023 12:00AM
|
Corporate and International Service Consultant
|
Open
|
AIA Australia Limited
|
|
Melbourne: 509 St Kilda Rd
|
|
|
AUS
|
Jan 13th, 2023 12:00AM
|
|
BE THE DIFFERENCE<br><br>At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>The opportunity:</b></p><p></p><p>You will have the exciting opportunity to work alongside our business partners and represent AIA Health as a health and care provider through promoting and selling to prospective and existing corporate and international customers!</p><p></p><p><b>To do this successfully you will:</b></p><ul><li>Be an international/corporate champion within the business, providing support where required.</li><li>Promote features and benefits of AIA products to generate further revenue opportunities with our partners.</li><li>Support our business partners in arranging appropriate health cover for their corporate and/or international clients.</li><li>Assist migration agents and corporate partners in onboarding new customers, and answer queries they may have on behalf of their clients/prospective clients.</li></ul><p></p><p><b>Successful applications will demonstrate:</b></p><ul><li>International health insurance experience is highly desirable.</li><li>Experience and broad knowledge within a contact centre, claims and administrative perspective (multi-tasker).</li><li>Previous experience of a complex and multi skilled customer facing role within a contact centre setting.</li><li>Ability to switch between assisting our members, business partners, and providers swiftly on an as needs basis to provide the highest level of service.</li><li>Excellent communication and presentation skills, both written & verbal</li><li>Ability to problem solve and a solutions focused approach</li></ul><p></p><p><b>Why choose AIA:</b></p><p></p><p>At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.</p><ul><li>Access our training and development to build on your current skills</li><li>Career development through internal mobility opportunities</li><li>Work for a business helping millions of Australians and make a difference to someone’s life everyday</li><li>Access additional leave days a year to recharge and refresh yourself</li><li>Enjoy wonderful Health and Wellbeing initiatives that support you</li><li>Work with supportive and inclusive managers</li><li>Flexible working arrangement</li></ul><p></p><p>At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing programme – we’ve started a movement to make Australia the healthiest, best protected nation in the world.</p><p></p><p>As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.</p><p></p><p><b>AIA is different. Are you?</b></p><p></p><p></p>
|
|
|
|
|
Jan 31st, 2023 10:09PM
|
Jan 31st, 2023 10:09PM
|
AIA
|
Financials
|
Life Insurance
|
|
hk:1299
|
aia.wd3.myworkdayjobs.com
|
aia.wd3.myworkdayjobs.com
|
Feb 1st, 2023 12:00AM
|
Senior Manager Technology - Business Solutions and Services
|
Open
|
CMLA Services Pty Ltd
|
|
Melbourne: 509 St Kilda Rd
|
|
|
AUS
|
Jan 13th, 2023 12:00AM
|
|
BE THE DIFFERENCE<br><br>At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important part role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>The Opportunity:</span></b></p><p>AIA Australia is currently undergoing a large technology, data and business transformation program resulting in refreshing the technology blueprint and the introduction of contemporary ways of working with the aim of creating a simpler, faster more connected organisation.</p><p></p><p>The Senior Manager Technology, Business Solutions & Services is responsible for an application portfolio and associated investment portfolio for the finance, risk and legal business domain. In this role you will work closely with their business partners to delivery against the strategic organisational objectives and bring our customer excellence aspirations to live.</p><p></p><p>In the wider technology context, you will support and mature our contemporary ways of working to underpin our business and technology transformation agenda.<br /> </p><p><b><span>The successful candidate would be responsible for:</span></b></p><ul><li>Acting as thought partner and technical leader for the business with domain specific knowledge and aggregator of technology strategies and directions</li><li>Delivering existing and new customer propositions via reliable and well managed technology solutions</li><li>Implementing solution roadmap for business area to ensure successful introductions of technology solutions</li><li>Taking ownership for the launch of solutions and help maximise the positive impact and customer experience for business unit</li><li>Leading collaborate with the Portfolio & Release Management and Enterprise Program Management teams on both services/support and prioritisation of projects across the company</li><li>Managing change and project delivery for core set of business unit applications</li><li>Acting as a role model by providing strong leadership/change management experience to compliment professional standards of planning and budgeting</li><li>Leading and motivate highly diverse/ geographically dispersed teams towards higher levels of performance aligned with AIA vision and values<br /> </li></ul><p><b><span>To be successful in this position, you will have:</span></b></p><ul><li>Extensive experience working in technology enabled delivery</li><li>Previous delivery management experience working within small to medium size teams</li><li>Experience managing budgetary responsibility over $5m</li><li>Strong stakeholder management & engagement skills</li><li>Demonstrated ability to deliver results under demanding timelines</li><li>Ability to define/manage detail project plans, milestones, manages deliverables; understand financial/budgetary impact of technical decisions</li><li>Significant service management experience in managing a team that support production implementations, including access management, service availability, incident resolution, problem management and IT control uplift.</li><li>Substantial Risk Management experience in IT operational risk for production solutions, addressing system vulnerabilities and managing ongoing improvements to meet IT General & Security controls</li></ul><p></p><p><b><span>Why choose AIA:</span></b></p><ul><li>At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.</li><li>AIA Australia is part of the larger regional Asia AIA Group, which is the largest public listed life insurance company in the Asia-Pacific region</li><li>Access our training and development to build on your current skills</li><li>Career development through internal mobility opportunities</li><li>Work for a business helping millions of Australians and make a difference to someone’s life everyday</li><li>Access additional leave days a year to recharge and refresh yourself</li><li>Enjoy wonderful Health and Wellbeing initiatives that support you</li><li>Work with supportive and inclusive working environment</li><li>Flexible working arrangement</li></ul><p></p><p>At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing programme – we’ve started a movement to make Australia the healthiest, best protected nation in the world. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.</p><p></p><p>AIA is different. Are you?</p><p></p><p></p>
|
|
|
|
|
Jan 31st, 2023 10:09PM
|
Jan 31st, 2023 10:09PM
|
AIA
|
Financials
|
Life Insurance
|
|
hk:1299
|
aia.wd3.myworkdayjobs.com
|
aia.wd3.myworkdayjobs.com
|
Feb 1st, 2023 12:00AM
|
Customer Service Consultant - Claims
|
Open
|
AIA Australia Limited
|
|
Sydney: SOP4
|
|
|
AUS
|
Jan 17th, 2023 12:00AM
|
|
BE THE DIFFERENCE<br><br>At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>The opportunity:</b></p><p></p><p>Receive inbound calls and/or make outbound update calls to Group Claims clients and members within the agreed turnaround times and in accordance with our business operating protocols, and in doing so provide a quality</p><p>customer experience to our clients.</p><p></p><p><b>To do this successfully you will:</b></p><ul><li>Providing expertise in dealing with any Group Claims client and members with phone enquiries</li><li>Providing regular outbound communication to clients and members</li><li>Investigating and resolving disputes</li><li>Responding to general enquiries received via Group Claims email address</li><li>Perform other administration tasks or responsibilities as directed</li></ul><p></p><p><b><span>S</span></b><b>uccessful applications will demonstrate:</b></p><ul><li>Customer Service Experience</li><li>Exceptional verbal communication skills and good written skills.</li><li>High attention to detail to ensure accuracy of all tasks</li><li>Strong customer service focus and interpersonal skills</li><li>Good computer skills including Word, Outlook and Excel.</li></ul><p></p><p><b>Why choose AIA:</b></p><p></p><p><b>At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.</b></p><ul><li>Access our training and development to build on your current skills</li><li>Career development through internal mobility opportunities</li><li>Work for a business helping millions of Australians and make a difference to someone’s life everyday</li><li>Access additional leave days a year to recharge and refresh yourself</li><li>Enjoy wonderful Health and Wellbeing initiatives that support you</li><li>Work with supportive and inclusive managers</li><li>Flexible working arrangement</li></ul><p></p><p>At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing programme – we’ve started a movement to make Australia the healthiest, best protected nation in the world.</p><p></p><p>As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.</p><p></p><p><b>AIA is different. Are you?</b></p><p></p><p></p>
|
|
|
|
|
Jan 31st, 2023 10:09PM
|
Jan 31st, 2023 10:09PM
|
AIA
|
Financials
|
Life Insurance
|