|
nasdaq:adsk
|
autodesk.wd1.myworkdayjobs.com
|
autodesk.wd1.myworkdayjobs.com
|
Jan 15th, 2023 12:00AM
|
Territory Account Sales Executive
|
Open
|
|
|
APAC - Australia - Offsite/Home
|
|
|
AUS
|
Dec 16th, 2022 12:00AM
|
|
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Requisition ID #</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div></div></div></div>21WD51644<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p></p><div><div><div><div><p><b><span>※This is NOT an open position. Please submit your CV here for future consideration.</span></b></p></div></div></div></div><p><b>Position Overview</b></p><p>The Territory Account Sales Executive (TASE) is responsible for expanding new business and renewals in key accounts to meet/exceed financial and business objectives. This job is assigned a sales quota and performance is measured by meeting or exceeding quarterly and annual targets by up-selling, add-on sale, and cross-selling. This position reports to a Territory Sales Leader and will work closely with our Inside Sales Team, Autodesk Partner Management, Autodesk Channel Partners, Account Based Marketing and Autodesk Field Sales.</p><p></p><p><b>Responsibilities</b></p><ul><li><p>Generate new business by creatively expanding existing accounts</p></li><li><p>Proactively own renewals in key accounts</p></li><li><p>Evaluate and prepare business plans for each assigned account. This involves evaluating the customer profile, creating value messaging, and targeting key steps needed to execute the account plans</p></li><li><p>Develop important and effective relationships within the account including Key Executives and translate customer challenges and opportunities into unique business value</p></li><li><p>Ensure the Autodesk team delivers Business Value to the Account(s), builds effective Account Business plan and execute upon the plan, builds, maintains and grows opportunity pipeline within Account(s), uses sound call planning to drive business results and makes continuous improvement in moving Autodesk from vendor to trusted advisor</p></li><li><p>Manage accounts through entire sales process; Outside field sales position, physically at customer location for business development, prospecting, and specifications through contract negotiations, signing, and post-sales support.</p></li><li><p>Deliver an accurate weekly, monthly & quarterly forecast of business</p></li><li><p>Partner collaboratively with channel partners in order to understand their business, creatively adopt programs to drive new revenue, and expand business partner relationships</p></li><li><p>Reach out and provide regular customer feedback to the product, industry & strategic marketing teams to help identify product strengths and areas of improvement</p></li><li><p>Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on “C” and enterprise level negotiation</p></li><li><p>Sell complex service engagements and creatively seek alternative solutions where necessary</p></li><li><p>Be a Trusted Adviser for customers and identify win/win situations</p></li><li><p>Help customers and the company develop success reference stories</p></li></ul><p></p><p><b>Minimum Qualifications</b></p><ul><li><p>A proven sales track record carrying a quota in a direct led mid-market sales environment offering complex business solutions</p></li><li><p>Strong sales process and account planning skills (TAS, Value Based Selling)</p></li><li><p>Strong executive selling and relationship experience</p></li><li><p>A proven track-record in managing and growing global accounts</p></li><li><p>Channel sales experience</p></li><li><p>Fluent English language skills</p></li><li><p>Architecture, Engineering and Construction (AEC) industry or Manufacturing (Design & Manufacturing) experience would be advantageous</p></li></ul><p></p><p>#LI-POST</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p style="text-align:inherit"></p><h2><b>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact <a target="_blank" href="mailto:Careers%20%3Ccareers@autodesk.com%3E">Autodesk Careers</a>.</b></h2>
|
|
|
|
|
Jan 14th, 2023 10:31PM
|
Jan 14th, 2023 10:31PM
|
Autodesk
|
Technology
|
Software & Computer Services
|
|
nasdaq:adsk
|
autodesk.wd1.myworkdayjobs.com
|
autodesk.wd1.myworkdayjobs.com
|
Jan 15th, 2023 12:00AM
|
Customer Support Associate
|
Open
|
|
|
APAC - Australia - NSW - North Ryde
|
|
|
AUS
|
Dec 16th, 2022 12:00AM
|
|
<p><b><span>Position Overview </span></b> <br /><span>We are looking for a passionate and dedicated individual to join our world-renowned Customer Support Team. With offices all over the globe, we consist of amazing support specialists who not only provide front-line service to our users, but also work across multiple internal organizations in order to better provide a holistic customer experience. As a Customer Support Associate, you will support our users throughout their day-to-day operations with passion, empathy, hard-work, and a craving for feedback. This is an incredibly exciting time at Autodesk and this role will give you the opportunity to be at the front line - you’ll be making a direct impact on our users’ experience every day, in a number of industries, all over the world.</span></p><p> <br /><b><span>Responsibilities </span></b></p><ul><li><p><span>Support customers and internal users who use ACS in different platforms. Our channels of communication are live chat, email, and phone. Interactions include but are not limited to: troubleshooting technical issues, product usage questions, onboarding and set up, subscription inquiries, and carrying customer’s voice to internal teams to drive the business forward</span></p></li><li><p><span>Perform extensive front-line investigations into technical issues, and log cases with accurate information to provide a full record of each issue and resolution. Ensure every interaction is of the highest quality</span></p></li><li><p><span>Manage requests and act as a liaison with internal stakeholders (Sales, Customer Success, Engineering, Operations, Marketing, Finance)</span></p></li><li><p><span>Communicate daily with the Technical Team, Specialists, and Leadership to report support issues, bugs, important user concerns, customer sentiment, and product feedback</span></p></li><li><p><span>Take part in interesting and challenging support-related projects that will allow you to utilize your unique skill set and make an impact on our team</span></p></li></ul><p></p><p><b><span>Minimum Qualifications</span></b> </p><ul><li><p><span>Exceptional written and verbal communication skills</span></p></li><li><p>Have a proven track record of exceptional customer support experience</p></li><li><p>Remarkable empathy and listening skills. <span>You really enjoy learning from and talking to our customers. You have amazing composure and are very patient</span></p></li><li><p><span>Have attention to detail with an analytic and technical mindset that helps you meticulously troubleshoot and evaluate issues quickly, efficiently, and accurately</span></p></li><li><p><span>Are resourceful and not afraid to tackle difficult questions on your own; driven to work hard with minimum supervision</span></p></li><li><p><span>Are a master multi-tasker nailing the art of juggling multiple things at once, while handling emails, supporting your peers, and constantly learning new things</span></p></li><li><p><span>Have an amazing work ethic, are adaptable and a team player. You can identify where help is needed and are motivated to pitch in, coach, and train your peers</span></p></li><li><p><span>Thinks outside the box and use resources to come up with solutions</span></p></li><li><p><span>Understand and can express how policy and procedure yields successful results for Autodesk and their customers; are transparent and honest</span></p></li><li><p>Are comfortable navigating a CRM</p></li><li><p>Understand the basic functionality of Apple iOS, Android, and Windows platforms as well as cloud-based software like Microsoft Suite, One Drive, etc</p></li><li><p>Are a<span> master on breaking down complex concepts into day-to-day terminology to help customers of all technical proficiencies</span></p></li></ul><p></p><p><b><span>Preferred Qualifications</span></b> </p><ul><li><p>Japanese language proficiency preferred but not required</p></li><li><p><span>Previous experience troubleshooting and supporting iOS, Android, and Windows platforms</span></p></li><li><p><span>Familiarity with support centric KPIs and Metrics</span></p></li><li><p><span>Mastery of Salesforce</span></p></li><li><p><span>Experience with chat systems</span></p></li><li><p><span>Familiarity with the construction industry</span></p></li><li><p><span>Understand the customer journey (from sales to adoption to support)</span></p></li><li><p>Your personal brand – how you present yourself - is exceptional</p></li></ul><p></p><p><b><span>About Autodesk Construction Solutions</span></b> <br /><span>Autodesk has fully reimagined the construction business for the digital age, enabling companies to address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer and field so customers can move seamlessly through each phase of a building’s lifecycle — from design and preconstruction to construction, turnover and operations — with best-in-class solutions that include Assemble Systems, Autodesk Construction Cloud, BIM 360, BuildingConnected, PlanGrid, and Pype. General contractors, subcontractors, and owners around the world rely on ACS to win more work, enhance collaboration, speed decision-making, reduce risk, and improve overall project outcomes.</span></p><p></p><p>#ACSCareers</p><p></p><p>#LI-POST</p><p></p><p></p><p>At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p></p><p><b>Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.</b></p><p></p><h2><b>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact <a href="mailto:Careers%20%3Ccareers@autodesk.com%3E" target="_blank">Autodesk Careers</a>.</b></h2>
|
|
|
|
|
Jan 14th, 2023 10:36PM
|
Jan 14th, 2023 10:36PM
|
Autodesk
|
Technology
|
Software & Computer Services
|
|
nasdaq:adsk
|
autodesk.wd1.myworkdayjobs.com
|
autodesk.wd1.myworkdayjobs.com
|
Jan 15th, 2023 12:00AM
|
Customer Support Associate
|
Open
|
|
|
APAC - Australia - NSW - North Ryde
|
|
|
AUS
|
Jan 6th, 2023 12:00AM
|
|
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Requisition ID #</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div></div></div></div>22WD57604<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Position Overview </span></b> <br /><span>We are looking for a passionate and dedicated individual to join our world-renowned Customer Support Team. With offices all over the globe, we consist of amazing support specialists who not only provide front-line service to our users, but also work across multiple internal organizations in order to better provide a holistic customer experience. As a Customer Support Associate, you will support our users throughout their day-to-day operations with passion, empathy, hard-work, and a craving for feedback. This is an incredibly exciting time at Autodesk and this role will give you the opportunity to be at the front line - you’ll be making a direct impact on our users’ experience every day, in a number of industries, all over the world.</span></p><p> <br /><b><span>Responsibilities </span></b></p><ul><li><p><span>Support customers and internal users who use ACS in different platforms. Our channels of communication are live chat, email, and phone. Interactions include but are not limited to: troubleshooting technical issues, product usage questions, onboarding and set up, subscription inquiries, and carrying customer’s voice to internal teams to drive the business forward</span></p></li><li><p><span>Perform extensive front-line investigations into technical issues, and log cases with accurate information to provide a full record of each issue and resolution. Ensure every interaction is of the highest quality</span></p></li><li><p><span>Manage requests and act as a liaison with internal stakeholders (Sales, Customer Success, Engineering, Operations, Marketing, Finance)</span></p></li><li><p><span>Communicate daily with the Technical Team, Specialists, and Leadership to report support issues, bugs, important user concerns, customer sentiment, and product feedback</span></p></li><li><p><span>Take part in interesting and challenging support-related projects that will allow you to utilize your unique skill set and make an impact on our team</span></p></li></ul><p></p><p><b><span>Minimum Qualifications</span></b> </p><ul><li><p><span>Exceptional written and verbal communication skills</span></p></li><li><p>Have a proven track record of exceptional customer support experience</p></li><li><p>Remarkable empathy and listening skills. <span>You really enjoy learning from and talking to our customers. You have amazing composure and are very patient</span></p></li><li><p><span>Have attention to detail with an analytic and technical mindset that helps you meticulously troubleshoot and evaluate issues quickly, efficiently, and accurately</span></p></li><li><p><span>Are resourceful and not afraid to tackle difficult questions on your own; driven to work hard with minimum supervision</span></p></li><li><p><span>Are a master multi-tasker nailing the art of juggling multiple things at once, while handling emails, supporting your peers, and constantly learning new things</span></p></li><li><p><span>Have an amazing work ethic, are adaptable and a team player. You can identify where help is needed and are motivated to pitch in, coach, and train your peers</span></p></li><li><p><span>Thinks outside the box and use resources to come up with solutions</span></p></li><li><p><span>Understand and can express how policy and procedure yields successful results for Autodesk and their customers; are transparent and honest</span></p></li><li><p>Are comfortable navigating a CRM</p></li><li><p>Understand the basic functionality of Apple iOS, Android, and Windows platforms as well as cloud-based software like Microsoft Suite, One Drive, etc</p></li><li><p>Are a<span> master on breaking down complex concepts into day-to-day terminology to help customers of all technical proficiencies</span></p></li></ul><p></p><p><b><span>Preferred Qualifications</span></b> </p><ul><li><p>Japanese language proficiency preferred but not required</p></li><li><p><span>Previous experience troubleshooting and supporting iOS, Android, and Windows platforms</span></p></li><li><p><span>Familiarity with support centric KPIs and Metrics</span></p></li><li><p><span>Mastery of Salesforce</span></p></li><li><p><span>Experience with chat systems</span></p></li><li><p><span>Familiarity with the construction industry</span></p></li><li><p><span>Understand the customer journey (from sales to adoption to support)</span></p></li><li><p>Your personal brand – how you present yourself - is exceptional</p></li></ul><p></p><p><b><span>About Autodesk Construction Solutions</span></b> <br /><span>Autodesk has fully reimagined the construction business for the digital age, enabling companies to address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer and field so customers can move seamlessly through each phase of a building’s lifecycle — from design and preconstruction to construction, turnover and operations — with best-in-class solutions that include Assemble Systems, Autodesk Construction Cloud, BIM 360, BuildingConnected, PlanGrid, and Pype. General contractors, subcontractors, and owners around the world rely on ACS to win more work, enhance collaboration, speed decision-making, reduce risk, and improve overall project outcomes.</span></p><p></p><p>#ACSCareers</p><p></p><p>#LI-POST</p><p></p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p></p><h2><b>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact <a href="mailto:Careers%20%3Ccareers@autodesk.com%3E" target="_blank">Autodesk Careers</a>.</b></h2><p></p><p></p><p><span>Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.</span></p>
|
|
|
|
|
Jan 14th, 2023 10:31PM
|
Jan 14th, 2023 10:31PM
|
Autodesk
|
Technology
|
Software & Computer Services
|
|
nasdaq:adsk
|
autodesk.wd1.myworkdayjobs.com
|
autodesk.wd1.myworkdayjobs.com
|
Jan 15th, 2023 12:00AM
|
Account Executive
|
Open
|
Autodesk Australia Pty
|
|
APAC - Australia - Offsite/Home
|
|
|
AUS
|
Jan 6th, 2023 12:00AM
|
|
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Requisition ID #</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div></div></div></div>22WD64379<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Position Overview</span></b></p><p><span>We are looking for an energetic and motivated Account Executive ready to expand their sales career in the vibrant and booming Construction Tech space. This individual represents Autodesk Construction Solutions for their assigned territory in a fast paced and exciting industry and is your opportunity to help revolutionise a technology laggard. With a regional approach to selling into the construction industry, we are looking for someone to be the go-to resource and expert in their territory as we look to build net-new business and expand our existing account base. Autodesk Construction Solutions has the ideal combination of a start-up culture and the financial backing of a highly successful software company.</span></p><p><span> </span></p><p><b><span>Responsibilities</span></b></p><ul><li><span>Manage the sales cycle from prospecting to close with a consistent track record of meeting or exceeding quotas</span></li><li><span>Take ownership of your geographic territory and build and execute a business plan to become the number one construction technology vendor in that market</span></li><li><span>Illustrate to potential customers the value of a cloud based platform</span></li><li><span>Understand the competitive landscape and customer needs to effectively position Autodesk solutions</span></li><li><span>Work with the extended technical and customer success team to deliver compelling proposals for new customers and expansion with existing customers</span></li><li><span>Work with the business development team to manage and create high quality inbound leads and execute outbound campaigns</span></li><li><span>Be able to work with our reseller partners to drive business through partnerships</span></li></ul><p><span> </span></p><p><b><span>Minimum Qualifications </span></b></p><ul><li><span>You have 3-5+ years of experience in SaaS sales</span></li><li><span>You are results-driven and have a consistent track record of exceeding quota</span></li><li><span>Team player with a collaborative spirit and hunger to learn </span></li><li><span>You are entrepreneurial and thrive in a dynamic and fast paced environment</span></li></ul><p><span> </span></p><p><span> </span></p><p><span>#LI-POST</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p></p><h2><b>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact <a href="mailto:Careers%20%3Ccareers@autodesk.com%3E" target="_blank">Autodesk Careers</a>.</b></h2><p></p><p></p><p><span>Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.</span></p>
|
|
|
|
|
Jan 14th, 2023 10:31PM
|
Jan 14th, 2023 10:31PM
|
Autodesk
|
Technology
|
Software & Computer Services
|
|
nasdaq:adsk
|
autodesk.wd1.myworkdayjobs.com
|
autodesk.wd1.myworkdayjobs.com
|
Jan 15th, 2023 12:00AM
|
Principal User Researcher
|
Open
|
Autodesk Australia Pty
|
|
APAC - Australia - VIC - Kilsyth
|
|
|
AUS
|
Jan 6th, 2023 12:00AM
|
|
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Requisition ID #</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div></div></div></div>22WD65307<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Position Overview</span></b></p><p><br />The Principal User Researcher at Autodesk is a relentless customer advocate, possessing a passion for human-centered design, and having a track record of planning and executing highly impactful research with cross-functional teams. Our User Researchers leverage a wide variety of qualitative and quantitative research methods and work in lockstep with their PM, XD and Business partners to envision, validate, and ship high-quality experiences our customers will love.<br />This role will join the User Research team for Autodesk’s manufacturing products, reporting directly to the Director of User Research. Responsibilities for this position will cover strategic projects that create cohesive and scalable customer experiences in a variety of manufacturing products and services.</p><p>The researcher will conduct formative research to understand customer workflows holistically, synthesizing that research to inform product strategy. In addition to top-notch research skills, this position requires a strategic mindset and the ability to collaborate with global teams across the company. The ideal candidate must be able to influence stakeholders through strong partnerships.</p><p><br /><b><span>Responsibilities</span></b></p><ul><li><p>Proactively plan and execute customer research throughout the strategy, design, and development lifecycle, from early strategic direction through post-release validation</p></li><li><p>Design and employ a wide range of qualitative and quantitative research methods, including semi-structured interviews, surveys, contextual inquiries, participatory design, diary studies, usability studies, along with re-analyzing existing data</p></li><li><p>Develop relationships with stakeholders across the company to collect existing research and insights to inform your research questions and collaborate on end-to-end research that looks across the customer journey</p></li><li><p>Lead design-thinking workshops with cross-functional teams to ensure that findings and insights are translated into actionable product goals and direction</p></li><li><p>Share customer insights with the broader organization in creative ways to increase customer empathy</p></li><li><p>Work as an active member of the larger User Research team to drive standards and best practices for qualitative and quantitative data</p></li><li><p>Coach and mentor others in the research community at Autodesk, and evangelizing research as a strategic driver for our products and services</p></li></ul><p></p><p><b><span>Minimum Qualifications</span></b></p><ul><li><p>8+ years of professional research experience</p></li><li><p>Strong track record of qualitative and quantitative results impacting product strategy and development</p></li><li><p>Up-to-date toolkit of research methods, and the experience and savvy to know when to be lean and scrappy and when to be rigorous</p></li><li><p>Ability to collaborate with a wide set of stakeholders including designers, product managers, and marketing teams</p></li><li><p>Ability to execute in a fast-paced, agile environment</p></li><li><p>Excellent communication skills, with the ability to distill complex ideas to their essence</p></li></ul><p></p><p><b><span>Preferred Qualifications</span></b></p><ul><li><p>Experience working with manufacturing or PLM products and services</p></li><li><p>Experience researching multichannel experiences</p></li><li><p>Experience with agile software development</p></li><li><p>Experience with Autodesk products</p></li></ul><p></p><p></p><p>#LI-POST</p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p></p><h2><b>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact <a href="mailto:Careers%20%3Ccareers@autodesk.com%3E" target="_blank">Autodesk Careers</a>.</b></h2><p></p><p></p><p><span>Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.</span></p>
|
|
|
|
|
Jan 14th, 2023 10:31PM
|
Jan 14th, 2023 10:31PM
|
Autodesk
|
Technology
|
Software & Computer Services
|
|
nasdaq:adsk
|
autodesk.wd1.myworkdayjobs.com
|
autodesk.wd1.myworkdayjobs.com
|
Jan 15th, 2023 12:00AM
|
Implementation Consultant
|
Open
|
Autodesk Australia Pty
|
|
APAC - Australia - Offsite/Home
|
|
|
AUS
|
Jan 6th, 2023 12:00AM
|
|
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Requisition ID #</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div></div></div></div>22WD65728<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Position Overview</span></b></p><p><span>Innovyze, an Autodesk Company, is the global leader in building innovative, industry-leading software for the water industry for over 35 years. Innovyze serves thousands of clients including the largest utilities, ENR design firms and consultancies around the world. We are currently looking for </span>an Implementation Consultant. With your strong software/product knowledge will help our customers put innovative solutions into real world practice. You will analyze existing workflows and processes in the context of the customer’s business and project goals. Working with key business unit stakeholders, project teams, and sales teams, you will assist in defining new workflows, managing consulting engagements and projects, configuring software, training users, and mentoring project teams to ensure successful implementation.</p><p>By documenting your engagement and applying a “train-the-trainer” approach, you will help our customer’s scale impactful solutions across their organization to achieve meaningful business results. You will also work closely with the Autodesk product teams to provide feedback based on client experiences and stay up to speed on product development roadmaps.</p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p></p><h2><b>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact <a href="mailto:Careers%20%3Ccareers@autodesk.com%3E" target="_blank">Autodesk Careers</a>.</b></h2><p></p><p></p><p><span>Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.</span></p>
|
|
|
|
|
Jan 14th, 2023 10:31PM
|
Jan 14th, 2023 10:31PM
|
Autodesk
|
Technology
|
Software & Computer Services
|
|
nasdaq:adsk
|
autodesk.wd1.myworkdayjobs.com
|
autodesk.wd1.myworkdayjobs.com
|
Jan 16th, 2023 12:00AM
|
Territory Account Sales Executive
|
Open
|
|
|
APAC - Australia - Offsite/Home
|
|
|
AUS
|
Dec 17th, 2022 12:00AM
|
|
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Requisition ID #</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div></div></div></div>21WD51644<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p></p><div><div><div><div><p><b><span>※This is NOT an open position. Please submit your CV here for future consideration.</span></b></p></div></div></div></div><p><b>Position Overview</b></p><p>The Territory Account Sales Executive (TASE) is responsible for expanding new business and renewals in key accounts to meet/exceed financial and business objectives. This job is assigned a sales quota and performance is measured by meeting or exceeding quarterly and annual targets by up-selling, add-on sale, and cross-selling. This position reports to a Territory Sales Leader and will work closely with our Inside Sales Team, Autodesk Partner Management, Autodesk Channel Partners, Account Based Marketing and Autodesk Field Sales.</p><p></p><p><b>Responsibilities</b></p><ul><li><p>Generate new business by creatively expanding existing accounts</p></li><li><p>Proactively own renewals in key accounts</p></li><li><p>Evaluate and prepare business plans for each assigned account. This involves evaluating the customer profile, creating value messaging, and targeting key steps needed to execute the account plans</p></li><li><p>Develop important and effective relationships within the account including Key Executives and translate customer challenges and opportunities into unique business value</p></li><li><p>Ensure the Autodesk team delivers Business Value to the Account(s), builds effective Account Business plan and execute upon the plan, builds, maintains and grows opportunity pipeline within Account(s), uses sound call planning to drive business results and makes continuous improvement in moving Autodesk from vendor to trusted advisor</p></li><li><p>Manage accounts through entire sales process; Outside field sales position, physically at customer location for business development, prospecting, and specifications through contract negotiations, signing, and post-sales support.</p></li><li><p>Deliver an accurate weekly, monthly & quarterly forecast of business</p></li><li><p>Partner collaboratively with channel partners in order to understand their business, creatively adopt programs to drive new revenue, and expand business partner relationships</p></li><li><p>Reach out and provide regular customer feedback to the product, industry & strategic marketing teams to help identify product strengths and areas of improvement</p></li><li><p>Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on “C” and enterprise level negotiation</p></li><li><p>Sell complex service engagements and creatively seek alternative solutions where necessary</p></li><li><p>Be a Trusted Adviser for customers and identify win/win situations</p></li><li><p>Help customers and the company develop success reference stories</p></li></ul><p></p><p><b>Minimum Qualifications</b></p><ul><li><p>A proven sales track record carrying a quota in a direct led mid-market sales environment offering complex business solutions</p></li><li><p>Strong sales process and account planning skills (TAS, Value Based Selling)</p></li><li><p>Strong executive selling and relationship experience</p></li><li><p>A proven track-record in managing and growing global accounts</p></li><li><p>Channel sales experience</p></li><li><p>Fluent English language skills</p></li><li><p>Architecture, Engineering and Construction (AEC) industry or Manufacturing (Design & Manufacturing) experience would be advantageous</p></li></ul><p></p><p>#LI-POST</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p style="text-align:inherit"></p><h2><b>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact <a target="_blank" href="mailto:Careers%20%3Ccareers@autodesk.com%3E">Autodesk Careers</a>.</b></h2>
|
|
|
|
|
Jan 15th, 2023 10:08PM
|
Jan 15th, 2023 10:08PM
|
Autodesk
|
Technology
|
Software & Computer Services
|
|
nasdaq:adsk
|
autodesk.wd1.myworkdayjobs.com
|
autodesk.wd1.myworkdayjobs.com
|
Jan 16th, 2023 12:00AM
|
Customer Support Associate
|
Open
|
|
|
APAC - Australia - NSW - North Ryde
|
|
|
AUS
|
Dec 17th, 2022 12:00AM
|
|
<p><b><span>Position Overview </span></b> <br /><span>We are looking for a passionate and dedicated individual to join our world-renowned Customer Support Team. With offices all over the globe, we consist of amazing support specialists who not only provide front-line service to our users, but also work across multiple internal organizations in order to better provide a holistic customer experience. As a Customer Support Associate, you will support our users throughout their day-to-day operations with passion, empathy, hard-work, and a craving for feedback. This is an incredibly exciting time at Autodesk and this role will give you the opportunity to be at the front line - you’ll be making a direct impact on our users’ experience every day, in a number of industries, all over the world.</span></p><p> <br /><b><span>Responsibilities </span></b></p><ul><li><p><span>Support customers and internal users who use ACS in different platforms. Our channels of communication are live chat, email, and phone. Interactions include but are not limited to: troubleshooting technical issues, product usage questions, onboarding and set up, subscription inquiries, and carrying customer’s voice to internal teams to drive the business forward</span></p></li><li><p><span>Perform extensive front-line investigations into technical issues, and log cases with accurate information to provide a full record of each issue and resolution. Ensure every interaction is of the highest quality</span></p></li><li><p><span>Manage requests and act as a liaison with internal stakeholders (Sales, Customer Success, Engineering, Operations, Marketing, Finance)</span></p></li><li><p><span>Communicate daily with the Technical Team, Specialists, and Leadership to report support issues, bugs, important user concerns, customer sentiment, and product feedback</span></p></li><li><p><span>Take part in interesting and challenging support-related projects that will allow you to utilize your unique skill set and make an impact on our team</span></p></li></ul><p></p><p><b><span>Minimum Qualifications</span></b> </p><ul><li><p><span>Exceptional written and verbal communication skills</span></p></li><li><p>Have a proven track record of exceptional customer support experience</p></li><li><p>Remarkable empathy and listening skills. <span>You really enjoy learning from and talking to our customers. You have amazing composure and are very patient</span></p></li><li><p><span>Have attention to detail with an analytic and technical mindset that helps you meticulously troubleshoot and evaluate issues quickly, efficiently, and accurately</span></p></li><li><p><span>Are resourceful and not afraid to tackle difficult questions on your own; driven to work hard with minimum supervision</span></p></li><li><p><span>Are a master multi-tasker nailing the art of juggling multiple things at once, while handling emails, supporting your peers, and constantly learning new things</span></p></li><li><p><span>Have an amazing work ethic, are adaptable and a team player. You can identify where help is needed and are motivated to pitch in, coach, and train your peers</span></p></li><li><p><span>Thinks outside the box and use resources to come up with solutions</span></p></li><li><p><span>Understand and can express how policy and procedure yields successful results for Autodesk and their customers; are transparent and honest</span></p></li><li><p>Are comfortable navigating a CRM</p></li><li><p>Understand the basic functionality of Apple iOS, Android, and Windows platforms as well as cloud-based software like Microsoft Suite, One Drive, etc</p></li><li><p>Are a<span> master on breaking down complex concepts into day-to-day terminology to help customers of all technical proficiencies</span></p></li></ul><p></p><p><b><span>Preferred Qualifications</span></b> </p><ul><li><p>Japanese language proficiency preferred but not required</p></li><li><p><span>Previous experience troubleshooting and supporting iOS, Android, and Windows platforms</span></p></li><li><p><span>Familiarity with support centric KPIs and Metrics</span></p></li><li><p><span>Mastery of Salesforce</span></p></li><li><p><span>Experience with chat systems</span></p></li><li><p><span>Familiarity with the construction industry</span></p></li><li><p><span>Understand the customer journey (from sales to adoption to support)</span></p></li><li><p>Your personal brand – how you present yourself - is exceptional</p></li></ul><p></p><p><b><span>About Autodesk Construction Solutions</span></b> <br /><span>Autodesk has fully reimagined the construction business for the digital age, enabling companies to address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer and field so customers can move seamlessly through each phase of a building’s lifecycle — from design and preconstruction to construction, turnover and operations — with best-in-class solutions that include Assemble Systems, Autodesk Construction Cloud, BIM 360, BuildingConnected, PlanGrid, and Pype. General contractors, subcontractors, and owners around the world rely on ACS to win more work, enhance collaboration, speed decision-making, reduce risk, and improve overall project outcomes.</span></p><p></p><p>#ACSCareers</p><p></p><p>#LI-POST</p><p></p><p></p><p>At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p></p><p><b>Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.</b></p><p></p><h2><b>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact <a href="mailto:Careers%20%3Ccareers@autodesk.com%3E" target="_blank">Autodesk Careers</a>.</b></h2>
|
|
|
|
|
Jan 15th, 2023 10:13PM
|
Jan 15th, 2023 10:13PM
|
Autodesk
|
Technology
|
Software & Computer Services
|
|
nasdaq:adsk
|
autodesk.wd1.myworkdayjobs.com
|
autodesk.wd1.myworkdayjobs.com
|
Jan 16th, 2023 12:00AM
|
Customer Support Associate
|
Open
|
|
|
APAC - Australia - NSW - North Ryde
|
|
|
AUS
|
Jan 6th, 2023 12:00AM
|
|
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Requisition ID #</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div></div></div></div>22WD57604<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Position Overview </span></b> <br /><span>We are looking for a passionate and dedicated individual to join our world-renowned Customer Support Team. With offices all over the globe, we consist of amazing support specialists who not only provide front-line service to our users, but also work across multiple internal organizations in order to better provide a holistic customer experience. As a Customer Support Associate, you will support our users throughout their day-to-day operations with passion, empathy, hard-work, and a craving for feedback. This is an incredibly exciting time at Autodesk and this role will give you the opportunity to be at the front line - you’ll be making a direct impact on our users’ experience every day, in a number of industries, all over the world.</span></p><p> <br /><b><span>Responsibilities </span></b></p><ul><li><p><span>Support customers and internal users who use ACS in different platforms. Our channels of communication are live chat, email, and phone. Interactions include but are not limited to: troubleshooting technical issues, product usage questions, onboarding and set up, subscription inquiries, and carrying customer’s voice to internal teams to drive the business forward</span></p></li><li><p><span>Perform extensive front-line investigations into technical issues, and log cases with accurate information to provide a full record of each issue and resolution. Ensure every interaction is of the highest quality</span></p></li><li><p><span>Manage requests and act as a liaison with internal stakeholders (Sales, Customer Success, Engineering, Operations, Marketing, Finance)</span></p></li><li><p><span>Communicate daily with the Technical Team, Specialists, and Leadership to report support issues, bugs, important user concerns, customer sentiment, and product feedback</span></p></li><li><p><span>Take part in interesting and challenging support-related projects that will allow you to utilize your unique skill set and make an impact on our team</span></p></li></ul><p></p><p><b><span>Minimum Qualifications</span></b> </p><ul><li><p><span>Exceptional written and verbal communication skills</span></p></li><li><p>Have a proven track record of exceptional customer support experience</p></li><li><p>Remarkable empathy and listening skills. <span>You really enjoy learning from and talking to our customers. You have amazing composure and are very patient</span></p></li><li><p><span>Have attention to detail with an analytic and technical mindset that helps you meticulously troubleshoot and evaluate issues quickly, efficiently, and accurately</span></p></li><li><p><span>Are resourceful and not afraid to tackle difficult questions on your own; driven to work hard with minimum supervision</span></p></li><li><p><span>Are a master multi-tasker nailing the art of juggling multiple things at once, while handling emails, supporting your peers, and constantly learning new things</span></p></li><li><p><span>Have an amazing work ethic, are adaptable and a team player. You can identify where help is needed and are motivated to pitch in, coach, and train your peers</span></p></li><li><p><span>Thinks outside the box and use resources to come up with solutions</span></p></li><li><p><span>Understand and can express how policy and procedure yields successful results for Autodesk and their customers; are transparent and honest</span></p></li><li><p>Are comfortable navigating a CRM</p></li><li><p>Understand the basic functionality of Apple iOS, Android, and Windows platforms as well as cloud-based software like Microsoft Suite, One Drive, etc</p></li><li><p>Are a<span> master on breaking down complex concepts into day-to-day terminology to help customers of all technical proficiencies</span></p></li></ul><p></p><p><b><span>Preferred Qualifications</span></b> </p><ul><li><p>Japanese language proficiency preferred but not required</p></li><li><p><span>Previous experience troubleshooting and supporting iOS, Android, and Windows platforms</span></p></li><li><p><span>Familiarity with support centric KPIs and Metrics</span></p></li><li><p><span>Mastery of Salesforce</span></p></li><li><p><span>Experience with chat systems</span></p></li><li><p><span>Familiarity with the construction industry</span></p></li><li><p><span>Understand the customer journey (from sales to adoption to support)</span></p></li><li><p>Your personal brand – how you present yourself - is exceptional</p></li></ul><p></p><p><b><span>About Autodesk Construction Solutions</span></b> <br /><span>Autodesk has fully reimagined the construction business for the digital age, enabling companies to address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer and field so customers can move seamlessly through each phase of a building’s lifecycle — from design and preconstruction to construction, turnover and operations — with best-in-class solutions that include Assemble Systems, Autodesk Construction Cloud, BIM 360, BuildingConnected, PlanGrid, and Pype. General contractors, subcontractors, and owners around the world rely on ACS to win more work, enhance collaboration, speed decision-making, reduce risk, and improve overall project outcomes.</span></p><p></p><p>#ACSCareers</p><p></p><p>#LI-POST</p><p></p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p></p><h2><b>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact <a href="mailto:Careers%20%3Ccareers@autodesk.com%3E" target="_blank">Autodesk Careers</a>.</b></h2><p></p><p></p><p><span>Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.</span></p>
|
|
|
|
|
Jan 15th, 2023 10:08PM
|
Jan 15th, 2023 10:08PM
|
Autodesk
|
Technology
|
Software & Computer Services
|
|
nasdaq:adsk
|
autodesk.wd1.myworkdayjobs.com
|
autodesk.wd1.myworkdayjobs.com
|
Jan 16th, 2023 12:00AM
|
Account Executive
|
Open
|
Autodesk Australia Pty
|
|
APAC - Australia - Offsite/Home
|
|
|
AUS
|
Jan 6th, 2023 12:00AM
|
|
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Requisition ID #</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div></div></div></div>22WD64379<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Position Overview</span></b></p><p><span>We are looking for an energetic and motivated Account Executive ready to expand their sales career in the vibrant and booming Construction Tech space. This individual represents Autodesk Construction Solutions for their assigned territory in a fast paced and exciting industry and is your opportunity to help revolutionise a technology laggard. With a regional approach to selling into the construction industry, we are looking for someone to be the go-to resource and expert in their territory as we look to build net-new business and expand our existing account base. Autodesk Construction Solutions has the ideal combination of a start-up culture and the financial backing of a highly successful software company.</span></p><p><span> </span></p><p><b><span>Responsibilities</span></b></p><ul><li><span>Manage the sales cycle from prospecting to close with a consistent track record of meeting or exceeding quotas</span></li><li><span>Take ownership of your geographic territory and build and execute a business plan to become the number one construction technology vendor in that market</span></li><li><span>Illustrate to potential customers the value of a cloud based platform</span></li><li><span>Understand the competitive landscape and customer needs to effectively position Autodesk solutions</span></li><li><span>Work with the extended technical and customer success team to deliver compelling proposals for new customers and expansion with existing customers</span></li><li><span>Work with the business development team to manage and create high quality inbound leads and execute outbound campaigns</span></li><li><span>Be able to work with our reseller partners to drive business through partnerships</span></li></ul><p><span> </span></p><p><b><span>Minimum Qualifications </span></b></p><ul><li><span>You have 3-5+ years of experience in SaaS sales</span></li><li><span>You are results-driven and have a consistent track record of exceeding quota</span></li><li><span>Team player with a collaborative spirit and hunger to learn </span></li><li><span>You are entrepreneurial and thrive in a dynamic and fast paced environment</span></li></ul><p><span> </span></p><p><span> </span></p><p><span>#LI-POST</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.</p><p></p><h2><b>Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact <a href="mailto:Careers%20%3Ccareers@autodesk.com%3E" target="_blank">Autodesk Careers</a>.</b></h2><p></p><p></p><p><span>Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.</span></p>
|
|
|
|
|
Jan 15th, 2023 10:08PM
|
Jan 15th, 2023 10:08PM
|
Autodesk
|
Technology
|
Software & Computer Services
|