AP

Appfolio

- NASDAQ:APPF
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# Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Date Added Date Updated Ticker Sector Ticker Industry
1 nasdaq:appf www.appfolioinc.com www.appfolioinc.com Dec 1st, 2018 12:00AM Sr. Billing Specialist Open Finance & Accounting Santa Barbara, CA, United States Santa Barbara CA USA Nov 27th, 2018 12:00AM AppFolio is currently hiring a Sr. Billing Specialist that will support our growing business and customer base by leading our billing specialists in their efforts in resolving customer billing inquiries as well as supporting our internal Sales, Value Added Services, Customer Support and Accounting teams with their billing related requests.Responsibilities:Assist with invoicing to ensure timely and accurate billing for all AppFolio customersWork with Value Added Services Team for product line billing reconciliationsLead Billing Team month end close processManage customer billing inquiries through Salesforce Billing QueueLead billing case escalations through reconciliation (internally and externally)Approve billing case adjustments through Salesforce approval flow systemMake appropriate billing and subscription adjustments as required in Salesforce and ZuoraProvide training and support for billing specialistsProvide assistance to billing manager with month end reporting and daily billing functionsUnderstand the terms of service to assist with employee and customer inquiriesPartner with Sales, Customer Success, Implementation and Customer Loyalty teams to improve customer satisfaction and retentionSkills and Knowledge:4+ years of experience in customer service4+ years of experience in billing or accounting team functionsExposure to collections and/or cash applicationIntermediate knowledge of Salesforce or other CRM systemExperience with Zuora or other billing software preferredExcellent written and oral communication skillsbility to work cross-functionally in a fast-paced environmentAbility to work well both independently and as part of a collaborative teamStrong attention to detail and critical thinking skillsBA/BS degree preferredWho we are:Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.To learn more about AppFolio and our company values check out our profile on The Muse!Why AppFolio?Competitive CompensationMedical, Dental, Vision, and a 401k MatchAmazing company culture: focus on a complete lifestyleRecharge: 20 Days PTO + 9 Paid HolidaysBuilt to last: Grow your career in an innovative, public companyMake an impact: your work plays a key role in transforming our customers’ businessesLove your team members: co-workers are often friends tooOffices stocked with healthy snacks, games, and goodiesA commitment to health/wellness including onsite fitness classesGive back to your team and your communityNo outside recruiter or agency submissions, please.Such submissions will be considered free to AppFolio. Nov 30th, 2018 09:50PM Nov 30th, 2018 09:50PM Technology Software & Computer Services
2 nasdaq:appf www.appfolioinc.com www.appfolioinc.com Nov 30th, 2018 12:00AM Sr. Billing Specialist Open Finance & Accounting Santa Barbara, CA, United States Santa Barbara CA USA Nov 27th, 2018 12:00AM AppFolio is currently hiring a Sr. Billing Specialist that will support our growing business and customer base by leading our billing specialists in their efforts in resolving customer billing inquiries as well as supporting our internal Sales, Value Added Services, Customer Support and Accounting teams with their billing related requests.Responsibilities:Assist with invoicing to ensure timely and accurate billing for all AppFolio customersWork with Value Added Services Team for product line billing reconciliationsLead Billing Team month end close processManage customer billing inquiries through Salesforce Billing QueueLead billing case escalations through reconciliation (internally and externally)Approve billing case adjustments through Salesforce approval flow systemMake appropriate billing and subscription adjustments as required in Salesforce and ZuoraProvide training and support for billing specialistsProvide assistance to billing manager with month end reporting and daily billing functionsUnderstand the terms of service to assist with employee and customer inquiriesPartner with Sales, Customer Success, Implementation and Customer Loyalty teams to improve customer satisfaction and retentionSkills and Knowledge:4+ years of experience in customer service4+ years of experience in billing or accounting team functionsExposure to collections and/or cash applicationIntermediate knowledge of Salesforce or other CRM systemExperience with Zuora or other billing software preferredExcellent written and oral communication skillsbility to work cross-functionally in a fast-paced environmentAbility to work well both independently and as part of a collaborative teamStrong attention to detail and critical thinking skillsBA/BS degree preferredWho we are:Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.To learn more about AppFolio and our company values check out our profile on The Muse!Why AppFolio?Competitive CompensationMedical, Dental, Vision, and a 401k MatchAmazing company culture: focus on a complete lifestyleRecharge: 20 Days PTO + 9 Paid HolidaysBuilt to last: Grow your career in an innovative, public companyMake an impact: your work plays a key role in transforming our customers’ businessesLove your team members: co-workers are often friends tooOffices stocked with healthy snacks, games, and goodiesA commitment to health/wellness including onsite fitness classesGive back to your team and your communityNo outside recruiter or agency submissions, please.Such submissions will be considered free to AppFolio. Nov 29th, 2018 09:46PM Nov 29th, 2018 09:46PM Technology Software & Computer Services
3 nasdaq:appf www.appfolioinc.com www.appfolioinc.com Nov 29th, 2018 12:00AM Sr. Billing Specialist Open Finance & Accounting Santa Barbara, CA, United States Santa Barbara CA USA Nov 27th, 2018 12:00AM AppFolio is currently hiring a Sr. Billing Specialist that will support our growing business and customer base by leading our billing specialists in their efforts in resolving customer billing inquiries as well as supporting our internal Sales, Value Added Services, Customer Support and Accounting teams with their billing related requests.Responsibilities:Assist with invoicing to ensure timely and accurate billing for all AppFolio customersWork with Value Added Services Team for product line billing reconciliationsLead Billing Team month end close processManage customer billing inquiries through Salesforce Billing QueueLead billing case escalations through reconciliation (internally and externally)Approve billing case adjustments through Salesforce approval flow systemMake appropriate billing and subscription adjustments as required in Salesforce and ZuoraProvide training and support for billing specialistsProvide assistance to billing manager with month end reporting and daily billing functionsUnderstand the terms of service to assist with employee and customer inquiriesPartner with Sales, Customer Success, Implementation and Customer Loyalty teams to improve customer satisfaction and retentionSkills and Knowledge:4+ years of experience in customer service4+ years of experience in billing or accounting team functionsExposure to collections and/or cash applicationIntermediate knowledge of Salesforce or other CRM systemExperience with Zuora or other billing software preferredExcellent written and oral communication skillsbility to work cross-functionally in a fast-paced environmentAbility to work well both independently and as part of a collaborative teamStrong attention to detail and critical thinking skillsBA/BS degree preferredWho we are:Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.To learn more about AppFolio and our company values check out our profile on The Muse!Why AppFolio?Competitive CompensationMedical, Dental, Vision, and a 401k MatchAmazing company culture: focus on a complete lifestyleRecharge: 20 Days PTO + 9 Paid HolidaysBuilt to last: Grow your career in an innovative, public companyMake an impact: your work plays a key role in transforming our customers’ businessesLove your team members: co-workers are often friends tooOffices stocked with healthy snacks, games, and goodiesA commitment to health/wellness including onsite fitness classesGive back to your team and your communityNo outside recruiter or agency submissions, please.Such submissions will be considered free to AppFolio. Nov 28th, 2018 09:49PM Nov 28th, 2018 09:49PM Technology Software & Computer Services
4 nasdaq:appf www.appfolioinc.com www.appfolioinc.com Nov 28th, 2018 12:00AM Sr. Billing Specialist Open Finance & Accounting Santa Barbara, CA, United States Santa Barbara CA USA Nov 27th, 2018 12:00AM AppFolio is currently hiring a Sr. Billing Specialist that will support our growing business and customer base by leading our billing specialists in their efforts in resolving customer billing inquiries as well as supporting our internal Sales, Value Added Services, Customer Support and Accounting teams with their billing related requests.Responsibilities:Assist with invoicing to ensure timely and accurate billing for all AppFolio customersWork with Value Added Services Team for product line billing reconciliationsLead Billing Team month end close processManage customer billing inquiries through Salesforce Billing QueueLead billing case escalations through reconciliation (internally and externally)Approve billing case adjustments through Salesforce approval flow systemMake appropriate billing and subscription adjustments as required in Salesforce and ZuoraProvide training and support for billing specialistsProvide assistance to billing manager with month end reporting and daily billing functionsUnderstand the terms of service to assist with employee and customer inquiriesPartner with Sales, Customer Success, Implementation and Customer Loyalty teams to improve customer satisfaction and retentionSkills and Knowledge:4+ years of experience in customer service4+ years of experience in billing or accounting team functionsExposure to collections and/or cash applicationIntermediate knowledge of Salesforce or other CRM systemExperience with Zuora or other billing software preferredExcellent written and oral communication skillsbility to work cross-functionally in a fast-paced environmentAbility to work well both independently and as part of a collaborative teamStrong attention to detail and critical thinking skillsBA/BS degree preferredWho we are:Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.To learn more about AppFolio and our company values check out our profile on The Muse!Why AppFolio?Competitive CompensationMedical, Dental, Vision, and a 401k MatchAmazing company culture: focus on a complete lifestyleRecharge: 20 Days PTO + 9 Paid HolidaysBuilt to last: Grow your career in an innovative, public companyMake an impact: your work plays a key role in transforming our customers’ businessesLove your team members: co-workers are often friends tooOffices stocked with healthy snacks, games, and goodiesA commitment to health/wellness including onsite fitness classesGive back to your team and your communityNo outside recruiter or agency submissions, please.Such submissions will be considered free to AppFolio. Nov 27th, 2018 09:45PM Nov 27th, 2018 09:45PM Technology Software & Computer Services
5 nasdaq:appf www.appfolioinc.com www.appfolioinc.com Nov 27th, 2018 12:00AM Sr. Billing Specialist Open Finance & Accounting Santa Barbara, CA, United States Santa Barbara CA USA Nov 15th, 2018 12:00AM AppFolio is currently hiring a Sr. Billing Specialist that will support our growing business and customer base by leading our billing specialists in their efforts in resolving customer billing inquiries as well as supporting our internal Sales, Value Added Services, Customer Support and Accounting teams with their billing related requests.Responsibilities:Assist with invoicing to ensure timely and accurate billing for all AppFolio customersWork with Value Added Services Team for product line billing reconciliationsLead Billing Team month end close processManage customer billing inquiries through Salesforce Billing QueueLead billing case escalations through reconciliation (internally and externally)Approve billing case adjustments through Salesforce approval flow systemMake appropriate billing and subscription adjustments as required in Salesforce and ZuoraProvide training and support for billing specialistsProvide assistance to billing manager with month end reporting and daily billing functionsUnderstand the terms of service to assist with employee and customer inquiriesPartner with Sales, Customer Success, Implementation and Customer Loyalty teams to improve customer satisfaction and retentionSkills and Knowledge:4+ years of experience in customer service4+ years of experience in billing or accounting team functionsExposure to collections and/or cash applicationIntermediate knowledge of Salesforce or other CRM systemExperience with Zuora or other billing software preferredExcellent written and oral communication skillsbility to work cross-functionally in a fast-paced environmentAbility to work well both independently and as part of a collaborative teamStrong attention to detail and critical thinking skillsBA/BS degree preferredWho we are:Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.To learn more about AppFolio and our company values check out our profile on The Muse!Why AppFolio?Competitive CompensationMedical, Dental, Vision, and a 401k MatchAmazing company culture: focus on a complete lifestyleRecharge: 20 Days PTO + 9 Paid HolidaysBuilt to last: Grow your career in an innovative, public companyMake an impact: your work plays a key role in transforming our customers’ businessesLove your team members: co-workers are often friends tooOffices stocked with healthy snacks, games, and goodiesA commitment to health/wellness including onsite fitness classesGive back to your team and your communityNo outside recruiter or agency submissions, please.Such submissions will be considered free to AppFolio. Nov 26th, 2018 09:43PM Nov 26th, 2018 09:43PM Technology Software & Computer Services
6 nasdaq:appf www.appfolioinc.com www.appfolioinc.com Nov 26th, 2018 12:00AM Sr. Billing Specialist Open Finance & Accounting Santa Barbara, CA, United States Santa Barbara CA USA Nov 15th, 2018 12:00AM AppFolio is currently hiring a Sr. Billing Specialist that will support our growing business and customer base by leading our billing specialists in their efforts in resolving customer billing inquiries as well as supporting our internal Sales, Value Added Services, Customer Support and Accounting teams with their billing related requests.Responsibilities:Assist with invoicing to ensure timely and accurate billing for all AppFolio customersWork with Value Added Services Team for product line billing reconciliationsLead Billing Team month end close processManage customer billing inquiries through Salesforce Billing QueueLead billing case escalations through reconciliation (internally and externally)Approve billing case adjustments through Salesforce approval flow systemMake appropriate billing and subscription adjustments as required in Salesforce and ZuoraProvide training and support for billing specialistsProvide assistance to billing manager with month end reporting and daily billing functionsUnderstand the terms of service to assist with employee and customer inquiriesPartner with Sales, Customer Success, Implementation and Customer Loyalty teams to improve customer satisfaction and retentionSkills and Knowledge:4+ years of experience in customer service4+ years of experience in billing or accounting team functionsExposure to collections and/or cash applicationIntermediate knowledge of Salesforce or other CRM systemExperience with Zuora or other billing software preferredExcellent written and oral communication skillsbility to work cross-functionally in a fast-paced environmentAbility to work well both independently and as part of a collaborative teamStrong attention to detail and critical thinking skillsBA/BS degree preferredWho we are:Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.To learn more about AppFolio and our company values check out our profile on The Muse!Why AppFolio?Competitive CompensationMedical, Dental, Vision, and a 401k MatchAmazing company culture: focus on a complete lifestyleRecharge: 20 Days PTO + 9 Paid HolidaysBuilt to last: Grow your career in an innovative, public companyMake an impact: your work plays a key role in transforming our customers’ businessesLove your team members: co-workers are often friends tooOffices stocked with healthy snacks, games, and goodiesA commitment to health/wellness including onsite fitness classesGive back to your team and your communityNo outside recruiter or agency submissions, please.Such submissions will be considered free to AppFolio. Nov 25th, 2018 09:40PM Nov 25th, 2018 09:40PM Technology Software & Computer Services
7 nasdaq:appf www.appfolioinc.com www.appfolioinc.com Nov 25th, 2018 12:00AM Sr. Billing Specialist Open Finance & Accounting Santa Barbara, CA, United States Santa Barbara CA USA Nov 15th, 2018 12:00AM AppFolio is currently hiring a Sr. Billing Specialist that will support our growing business and customer base by leading our billing specialists in their efforts in resolving customer billing inquiries as well as supporting our internal Sales, Value Added Services, Customer Support and Accounting teams with their billing related requests.Responsibilities:Assist with invoicing to ensure timely and accurate billing for all AppFolio customersWork with Value Added Services Team for product line billing reconciliationsLead Billing Team month end close processManage customer billing inquiries through Salesforce Billing QueueLead billing case escalations through reconciliation (internally and externally)Approve billing case adjustments through Salesforce approval flow systemMake appropriate billing and subscription adjustments as required in Salesforce and ZuoraProvide training and support for billing specialistsProvide assistance to billing manager with month end reporting and daily billing functionsUnderstand the terms of service to assist with employee and customer inquiriesPartner with Sales, Customer Success, Implementation and Customer Loyalty teams to improve customer satisfaction and retentionSkills and Knowledge:4+ years of experience in customer service4+ years of experience in billing or accounting team functionsExposure to collections and/or cash applicationIntermediate knowledge of Salesforce or other CRM systemExperience with Zuora or other billing software preferredExcellent written and oral communication skillsbility to work cross-functionally in a fast-paced environmentAbility to work well both independently and as part of a collaborative teamStrong attention to detail and critical thinking skillsBA/BS degree preferredWho we are:Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.To learn more about AppFolio and our company values check out our profile on The Muse!Why AppFolio?Competitive CompensationMedical, Dental, Vision, and a 401k MatchAmazing company culture: focus on a complete lifestyleRecharge: 20 Days PTO + 9 Paid HolidaysBuilt to last: Grow your career in an innovative, public companyMake an impact: your work plays a key role in transforming our customers’ businessesLove your team members: co-workers are often friends tooOffices stocked with healthy snacks, games, and goodiesA commitment to health/wellness including onsite fitness classesGive back to your team and your communityNo outside recruiter or agency submissions, please.Such submissions will be considered free to AppFolio. Nov 24th, 2018 09:41PM Nov 24th, 2018 09:41PM Technology Software & Computer Services
8 nasdaq:appf www.appfolioinc.com www.appfolioinc.com Nov 24th, 2018 12:00AM Sr. Billing Specialist Open Finance & Accounting Santa Barbara, CA, United States Santa Barbara CA USA Nov 15th, 2018 12:00AM AppFolio is currently hiring a Sr. Billing Specialist that will support our growing business and customer base by leading our billing specialists in their efforts in resolving customer billing inquiries as well as supporting our internal Sales, Value Added Services, Customer Support and Accounting teams with their billing related requests.Responsibilities:Assist with invoicing to ensure timely and accurate billing for all AppFolio customersWork with Value Added Services Team for product line billing reconciliationsLead Billing Team month end close processManage customer billing inquiries through Salesforce Billing QueueLead billing case escalations through reconciliation (internally and externally)Approve billing case adjustments through Salesforce approval flow systemMake appropriate billing and subscription adjustments as required in Salesforce and ZuoraProvide training and support for billing specialistsProvide assistance to billing manager with month end reporting and daily billing functionsUnderstand the terms of service to assist with employee and customer inquiriesPartner with Sales, Customer Success, Implementation and Customer Loyalty teams to improve customer satisfaction and retentionSkills and Knowledge:4+ years of experience in customer service4+ years of experience in billing or accounting team functionsExposure to collections and/or cash applicationIntermediate knowledge of Salesforce or other CRM systemExperience with Zuora or other billing software preferredExcellent written and oral communication skillsbility to work cross-functionally in a fast-paced environmentAbility to work well both independently and as part of a collaborative teamStrong attention to detail and critical thinking skillsBA/BS degree preferredWho we are:Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.To learn more about AppFolio and our company values check out our profile on The Muse!Why AppFolio?Competitive CompensationMedical, Dental, Vision, and a 401k MatchAmazing company culture: focus on a complete lifestyleRecharge: 20 Days PTO + 9 Paid HolidaysBuilt to last: Grow your career in an innovative, public companyMake an impact: your work plays a key role in transforming our customers’ businessesLove your team members: co-workers are often friends tooOffices stocked with healthy snacks, games, and goodiesA commitment to health/wellness including onsite fitness classesGive back to your team and your communityNo outside recruiter or agency submissions, please.Such submissions will be considered free to AppFolio. Nov 23rd, 2018 09:38PM Nov 23rd, 2018 09:38PM Technology Software & Computer Services
9 nasdaq:appf www.appfolioinc.com www.appfolioinc.com Nov 23rd, 2018 12:00AM Sr. Billing Specialist Open Finance & Accounting Santa Barbara, CA, United States Santa Barbara CA USA Nov 15th, 2018 12:00AM AppFolio is currently hiring a Sr. Billing Specialist that will support our growing business and customer base by leading our billing specialists in their efforts in resolving customer billing inquiries as well as supporting our internal Sales, Value Added Services, Customer Support and Accounting teams with their billing related requests.Responsibilities:Assist with invoicing to ensure timely and accurate billing for all AppFolio customersWork with Value Added Services Team for product line billing reconciliationsLead Billing Team month end close processManage customer billing inquiries through Salesforce Billing QueueLead billing case escalations through reconciliation (internally and externally)Approve billing case adjustments through Salesforce approval flow systemMake appropriate billing and subscription adjustments as required in Salesforce and ZuoraProvide training and support for billing specialistsProvide assistance to billing manager with month end reporting and daily billing functionsUnderstand the terms of service to assist with employee and customer inquiriesPartner with Sales, Customer Success, Implementation and Customer Loyalty teams to improve customer satisfaction and retentionSkills and Knowledge:4+ years of experience in customer service4+ years of experience in billing or accounting team functionsExposure to collections and/or cash applicationIntermediate knowledge of Salesforce or other CRM systemExperience with Zuora or other billing software preferredExcellent written and oral communication skillsbility to work cross-functionally in a fast-paced environmentAbility to work well both independently and as part of a collaborative teamStrong attention to detail and critical thinking skillsBA/BS degree preferredWho we are:Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.To learn more about AppFolio and our company values check out our profile on The Muse!Why AppFolio?Competitive CompensationMedical, Dental, Vision, and a 401k MatchAmazing company culture: focus on a complete lifestyleRecharge: 20 Days PTO + 9 Paid HolidaysBuilt to last: Grow your career in an innovative, public companyMake an impact: your work plays a key role in transforming our customers’ businessesLove your team members: co-workers are often friends tooOffices stocked with healthy snacks, games, and goodiesA commitment to health/wellness including onsite fitness classesGive back to your team and your communityNo outside recruiter or agency submissions, please.Such submissions will be considered free to AppFolio. Nov 22nd, 2018 09:38PM Nov 22nd, 2018 09:38PM Technology Software & Computer Services
10 nasdaq:appf www.appfolioinc.com www.appfolioinc.com Nov 21st, 2018 12:00AM Sr. Billing Specialist Open Finance & Accounting Santa Barbara, CA, United States Santa Barbara CA USA Nov 15th, 2018 12:00AM AppFolio is currently hiring a Sr. Billing Specialist that will support our growing business and customer base by leading our billing specialists in their efforts in resolving customer billing inquiries as well as supporting our internal Sales, Value Added Services, Customer Support and Accounting teams with their billing related requests.Responsibilities:Assist with invoicing to ensure timely and accurate billing for all AppFolio customersWork with Value Added Services Team for product line billing reconciliationsLead Billing Team month end close processManage customer billing inquiries through Salesforce Billing QueueLead billing case escalations through reconciliation (internally and externally)Approve billing case adjustments through Salesforce approval flow systemMake appropriate billing and subscription adjustments as required in Salesforce and ZuoraProvide training and support for billing specialistsProvide assistance to billing manager with month end reporting and daily billing functionsUnderstand the terms of service to assist with employee and customer inquiriesPartner with Sales, Customer Success, Implementation and Customer Loyalty teams to improve customer satisfaction and retentionSkills and Knowledge:4+ years of experience in customer service4+ years of experience in billing or accounting team functionsExposure to collections and/or cash applicationIntermediate knowledge of Salesforce or other CRM systemExperience with Zuora or other billing software preferredExcellent written and oral communication skillsbility to work cross-functionally in a fast-paced environmentAbility to work well both independently and as part of a collaborative teamStrong attention to detail and critical thinking skillsBA/BS degree preferredWho we are:Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.To learn more about AppFolio and our company values check out our profile on The Muse!Why AppFolio?Competitive CompensationMedical, Dental, Vision, and a 401k MatchAmazing company culture: focus on a complete lifestyleRecharge: 20 Days PTO + 9 Paid HolidaysBuilt to last: Grow your career in an innovative, public companyMake an impact: your work plays a key role in transforming our customers’ businessesLove your team members: co-workers are often friends tooOffices stocked with healthy snacks, games, and goodiesA commitment to health/wellness including onsite fitness classesGive back to your team and your communityNo outside recruiter or agency submissions, please.Such submissions will be considered free to AppFolio. Nov 20th, 2018 09:43PM Nov 20th, 2018 09:43PM Technology Software & Computer Services

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