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nasdaq:asur
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www.asuresoftware.com
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www.asuresoftware.com
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Aug 1st, 2019 12:00AM
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Help Desk Tech Client Support- Software
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Open
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Technical Support
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Blackburn, UK, United Kingdom
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GBR
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Jul 5th, 2019 12:00AM
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How I will contribute We are adding a Help Desk Technician to our product support team for our Occupeye sensors and Asure Space software suite. You will provide fast and useful technical assistance, answering queries on basic technical issues providing clients with helpful solutions; increasing satisfaction of our product and services. Your expert knowledge of the products will support and enable our customers; you are the customer service value that preserves the company’s reputation and business. Ideally based out of our Blackburn UK office… Serve as the first point of contact for users seeking technical assistance over the phone or email.Perform remote troubleshooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Provide accurate information on products or services.Record events and problems and their resolution in logs.Follow-up and update customer status and information.Pass on any feedback or suggestions by customers to the appropriate internal team.Identify and suggest possible improvements on procedures. What I will bring As well as a strong technical background, you will be able to explain complex information in simple, clear terms to potentially non-IT client users. A keen ability to assess each customer’s IT knowledge levels.Strong customer service minded with experience diffusing difficult callers.Logical thinking skills, with enhanced by having good analytical and problem-solving skills.Ability to stay up-to-date on our technical knowledge product knowledge.Able to discover and provide an in depth understanding of the equipment and solutions your customers are using. Successful experience in customer care; customer-focused with a patient training and problem solving approach.Ability to keep accurate records and reporting.An education focus in Math and English.Must be legally authorized to work in the UK. The good stuff Annual Bonus OpportunityFitness Reimbursement ProgramPTOCompany Comradery: President’s Circle Award, Team Building, Happy Hours, Charity Drives, and Team LunchesSome “COOL” Extras: Kitchen stocked with unlimited snacks and drinks, End of Month Lunch, and more!Who we are Our 8,000+ clients in 80 countries rely on Asure Software’s SaaS-based, Cloud solutions to turn their biggest expenses: labor and real estate; into strategic advantages. Headquartered in Austin, Texas, we offer an amazing opportunity to scale your skills to the next level, working for a leading provider of best-in-class solutions designed to help businesses grow. Our clients, small & medium-sized organizations as well as iconic Fortune and Global 100 enterprises, enjoy our easy-to-use, easy-to-deploy solutions and benefit from reduced costs and increased employee collaboration. We are an equal opportunity employer. All candidates must be legally authorized to work in the UK. Criminal background checks conducted at employment offer.
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Aug 1st, 2019 12:37AM
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Aug 1st, 2019 12:37AM
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Asure Software
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nasdaq:asur
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www.asuresoftware.com
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www.asuresoftware.com
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Aug 1st, 2019 12:00AM
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Software Implementation Specialist- UK Client Services
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Open
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Professional Services
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Blackburn, UK, United Kingdom
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GBR
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Jul 22nd, 2019 12:00AM
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How I will contributeAs an Software Implementation Specialist supporting the professional services of our AsureSpace product team, you will own successful software implementations for our diverse and growing customer base. Having the opportunity to engage with small organizations; looking to us to make their workplace more effective, to Fortune 500 clients rolling out a custom solutions. Initially your focus will be supporting our Resource Management product, with the opportunity to take on additional AsureSpace products. As the sole person responsible for your accounts implementation and training activities, you are the face of product execution, a critical member of our customer’s success and ultimately our organization’s profitability. You will be responsible for the planning and project management of a complete role out solution of our SaaS AsureSpace solutions. Accountable for the overall success of your projects. Our products are highly customizable with individual customer data and instances from project to project, no plug and play here! You will collaborate closely with the team to learn industry best practices, and provide industry expertise through knowledge sharing, and mentoring. Become an expert in the AsureSpace software solutions.Manage enterprise project implementations, through effective project management and customer training. Configure our solution per specifications and client requirements and provide product use and satisfaction training. Successful implementations:Lead the project kick off, discovery of client business requirements.Document client success criteria to keep the project on tract with client goals.Responsible for project documentation including: Project plans, Meeting minutes, Highlight and Exception reporting, and internal status updates.Overcome obstacles, by coordinating with our other teams to provide the right client solution. Collaborate with our support and sales teams, to successfully close the project. Software Solution configuration:Together work with the client to help convert legacy data into our AsureSpace product.Work together with the client to ensure they take advantage of Asure’s best practices.Provide administrator training on the AsureSpace configured solution.Guide the client during user acceptance testing of the software.Participate in formal hand-off after "go-live" to Asure Support department.Support client for the first 5-20 days after go-live. Identify opportunities to position other Asure service offerings. What I will bringBachelor’s Degree or equivalent in education and experience2+ years of professional consulting experience implementing complete SaaS systems solutions.Eligible to work in the UK without sponsorship, as we are unable to sponsor or transfer Visas at this time.Experience in a customer supporting role, with a passion for providing flawless customer solutions and problem solving. Expertise and practical project management experience, in the software industry.Proven experience with successful system configurations and implementations.Ability to work with clients directly at different levels of technical expertise.Skills in business analysis and requirements gathering, paying close attention to details while being able to separate out what is being asked for versus what is really needed. Demonstrated mediation management skills, with the ability to bring the right team members together with for a solution based goal. Ability to ramp on new technology products quickly through instruction and self-training.Communicate technical products to a diverse and potentially non-technical customer. Acumen to train our clients new on technologies and processes.Available to travel from time to time (limited travel < 10%). The good stuff Annual Bonus OpportunityMedical CoverLife CoverPension SchemeChildcare SchemeGym MembershipAnnual LeaveAsure Software events and perks include; onsite parking*, Team Building activities, kitchen stocked with snacks and drinks, job related training, flexible working options Who we are Our 8,000+ clients in 80 countries rely on Asure Software’s SaaS-based, Cloud solutions to turn their biggest expenses: labor and real estate; into strategic advantages. Headquartered in Austin, Texas, we offer an amazing opportunity to scale your skills to the next level, working for a leading provider of best-in-class solutions designed to help businesses grow. Our clients, small & medium-sized organizations as well as iconic Fortune and Global 100 enterprises, enjoy our easy-to-use, easy-to-deploy solutions and benefit from reduced costs and increased employee collaboration. We are an equal opportunity employer. All candidates must be legally authorized to work in the UK, as we are unable to sponsor or transfer Visas at this time. Criminal background checks conducted at employment offer.
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Aug 1st, 2019 12:37AM
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Aug 1st, 2019 12:37AM
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Asure Software
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nasdaq:asur
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www.asuresoftware.com
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www.asuresoftware.com
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Aug 3rd, 2019 12:00AM
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Help Desk Tech Client Support- Software
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Open
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Technical Support
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Blackburn, UK, United Kingdom
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|
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GBR
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Jul 5th, 2019 12:00AM
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|
How I will contribute We are adding a Help Desk Technician to our product support team for our Occupeye sensors and Asure Space software suite. You will provide fast and useful technical assistance, answering queries on basic technical issues providing clients with helpful solutions; increasing satisfaction of our product and services. Your expert knowledge of the products will support and enable our customers; you are the customer service value that preserves the company’s reputation and business. Ideally based out of our Blackburn UK office… Serve as the first point of contact for users seeking technical assistance over the phone or email.Perform remote troubleshooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Provide accurate information on products or services.Record events and problems and their resolution in logs.Follow-up and update customer status and information.Pass on any feedback or suggestions by customers to the appropriate internal team.Identify and suggest possible improvements on procedures. What I will bring As well as a strong technical background, you will be able to explain complex information in simple, clear terms to potentially non-IT client users. A keen ability to assess each customer’s IT knowledge levels.Strong customer service minded with experience diffusing difficult callers.Logical thinking skills, with enhanced by having good analytical and problem-solving skills.Ability to stay up-to-date on our technical knowledge product knowledge.Able to discover and provide an in depth understanding of the equipment and solutions your customers are using. Successful experience in customer care; customer-focused with a patient training and problem solving approach.Ability to keep accurate records and reporting.An education focus in Math and English.Must be legally authorized to work in the UK. The good stuff Annual Bonus OpportunityFitness Reimbursement ProgramPTOCompany Comradery: President’s Circle Award, Team Building, Happy Hours, Charity Drives, and Team LunchesSome “COOL” Extras: Kitchen stocked with unlimited snacks and drinks, End of Month Lunch, and more!Who we are Our 8,000+ clients in 80 countries rely on Asure Software’s SaaS-based, Cloud solutions to turn their biggest expenses: labor and real estate; into strategic advantages. Headquartered in Austin, Texas, we offer an amazing opportunity to scale your skills to the next level, working for a leading provider of best-in-class solutions designed to help businesses grow. Our clients, small & medium-sized organizations as well as iconic Fortune and Global 100 enterprises, enjoy our easy-to-use, easy-to-deploy solutions and benefit from reduced costs and increased employee collaboration. We are an equal opportunity employer. All candidates must be legally authorized to work in the UK. Criminal background checks conducted at employment offer.
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Aug 2nd, 2019 11:47PM
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Aug 2nd, 2019 11:47PM
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Asure Software
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nasdaq:asur
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www.asuresoftware.com
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www.asuresoftware.com
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Aug 3rd, 2019 12:00AM
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Software Implementation Specialist- UK Client Services
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Open
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Professional Services
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London, United Kingdom, United Kingdom
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London
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GBR
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Jul 22nd, 2019 12:00AM
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How I will contributeAs an Software Implementation Specialist supporting the professional services of our AsureSpace product team, you will own successful software implementations for our diverse and growing customer base. Having the opportunity to engage with small organizations; looking to us to make their workplace more effective, to Fortune 500 clients rolling out a custom solutions. Initially your focus will be supporting our Resource Management product, with the opportunity to take on additional AsureSpace products. As the sole person responsible for your accounts implementation and training activities, you are the face of product execution, a critical member of our customer’s success and ultimately our organization’s profitability. You will be responsible for the planning and project management of a complete role out solution of our SaaS AsureSpace solutions. Accountable for the overall success of your projects. Our products are highly customizable with individual customer data and instances from project to project, no plug and play here! You will collaborate closely with the team to learn industry best practices, and provide industry expertise through knowledge sharing, and mentoring. Become an expert in the AsureSpace software solutions.Manage enterprise project implementations, through effective project management and customer training. Configure our solution per specifications and client requirements and provide product use and satisfaction training. Successful implementations:Lead the project kick off, discovery of client business requirements.Document client success criteria to keep the project on tract with client goals.Responsible for project documentation including: Project plans, Meeting minutes, Highlight and Exception reporting, and internal status updates.Overcome obstacles, by coordinating with our other teams to provide the right client solution. Collaborate with our support and sales teams, to successfully close the project. Software Solution configuration:Together work with the client to help convert legacy data into our AsureSpace product.Work together with the client to ensure they take advantage of Asure’s best practices.Provide administrator training on the AsureSpace configured solution.Guide the client during user acceptance testing of the software.Participate in formal hand-off after "go-live" to Asure Support department.Support client for the first 5-20 days after go-live. Identify opportunities to position other Asure service offerings. What I will bringBachelor’s Degree or equivalent in education and experience2+ years of professional consulting experience implementing complete SaaS systems solutions.Eligible to work in the UK without sponsorship, as we are unable to sponsor or transfer Visas at this time.Experience in a customer supporting role, with a passion for providing flawless customer solutions and problem solving. Expertise and practical project management experience, in the software industry.Proven experience with successful system configurations and implementations.Ability to work with clients directly at different levels of technical expertise.Skills in business analysis and requirements gathering, paying close attention to details while being able to separate out what is being asked for versus what is really needed. Demonstrated mediation management skills, with the ability to bring the right team members together with for a solution based goal. Ability to ramp on new technology products quickly through instruction and self-training.Communicate technical products to a diverse and potentially non-technical customer. Acumen to train our clients new on technologies and processes.Available to travel from time to time (limited travel < 10%). The good stuff Annual Bonus OpportunityMedical CoverLife CoverPension SchemeChildcare SchemeGym MembershipAnnual LeaveAsure Software events and perks include; onsite parking*, Team Building activities, kitchen stocked with snacks and drinks, job related training, flexible working options Who we are Our 8,000+ clients in 80 countries rely on Asure Software’s SaaS-based, Cloud solutions to turn their biggest expenses: labor and real estate; into strategic advantages. Headquartered in Austin, Texas, we offer an amazing opportunity to scale your skills to the next level, working for a leading provider of best-in-class solutions designed to help businesses grow. Our clients, small & medium-sized organizations as well as iconic Fortune and Global 100 enterprises, enjoy our easy-to-use, easy-to-deploy solutions and benefit from reduced costs and increased employee collaboration. We are an equal opportunity employer. All candidates must be legally authorized to work in the UK, as we are unable to sponsor or transfer Visas at this time. Criminal background checks conducted at employment offer.
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Aug 2nd, 2019 11:47PM
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Aug 2nd, 2019 11:47PM
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Asure Software
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nasdaq:asur
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www.asuresoftware.com
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www.asuresoftware.com
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Aug 4th, 2019 12:00AM
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Business Development Executive
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Open
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Sales
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Blackburn, UK, United Kingdom
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GBR
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Jul 17th, 2019 12:00AM
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About the Company More than 8,000 clients in 80 countries rely on Asure’s SaaS-based, Cloud solutions to turn their biggest expenses (workforce and real estate) into strategic advantages. Headquartered in Austin, Texas, with UK HQs in London and Lancashire, Asure offers an amazing opportunity to take your talent to the next level working with a leading provider of best-in-class Smart-workspace solutions. Our clients - small & medium-sized organisations through to iconic Fortune and Global 100 enterprises – harness the benefits our easy-to-use, easy-to-deploy technology to reduce costs and increase employee collaboration and engagement. Asure solutions are designed elevate the Where, When and How we work. About the JobBlackburn UK HQ – National territory coverage We currently have an exceptional opportunity for an experienced Business Development Executive to join our growing UK team selling Asure’s suite of Smart Workspace solutions - our Room and Desk Booking Software (Resource Scheduler) and Workspace Occupancy Sensor Technology (OccupEye) – into key public and private sector verticals. Working in conjunction with a small team of Sales Development Reps and your Sales Director, you will manage client engagements across the United Kingdom and EMEA region, making cutting-edge presentations to senior decision-makers that demonstrate how Asure solutions can assist organisations in simultaneously achieving cost reductions, whilst increasing employee engagement and productivity. Alongside the attending of SDR and marketing-generated leads, the role will involve pro-active prospecting of organisations within your assigned verticals, assessing and discussing operational needs, before presenting and closing Asure solutions in a consultative manner. The role will involve: Profile prospective clients and key contact points within your target organisations and cultivate new client relationshipsWork collaboratively with SDR team to achieve an active-weekly diary of not less than 6 client engagement sessions (UK site visits and web presentations)Develop comprehensive domain knowledge and understanding of clients’ key business driversCreate high-impact presentations designed to highlight solution value to clients, accentuating Asure USPsStrengthen and develop relationships within key target accounts, building champions that will help to unlock new business opportunities Formulate and present highly-impactful formal proposals with identified ROI Negotiate sound financial agreements which are win-win for Asure and its clientsMaintain/manage a sales funnel of new opportunities to attain/exceed assigned sales quotaTrack sales activity in Salesforce.com and report information to management About You Highly-motivated, willing to travel daily(UK), seeking Y1 six-figure earning potentialUK Public Sector sales experience advantageous Consultative software sales experience (SaaS solution preferred)Minimum of 3 years’ B2B field sales experienceStrong organisational skills and the ability to multi-task in a fast-paced environmentExperience managing multiple sales engagements effectivelySuccess generating ongoing face-to-face sales activity in a geographic territoryProven ability to prospect and identify new potential revenue opportunitiesProven ability to lead an effective sales process and close new businessPro-active, results oriented and team oriented approach to salesExperience with Salesforce.com and other virtual selling tools such as GoToMeeting, Webex and other comparable tools advantageousVery strong verbal and written communication skillsTrack record of consistent over-achievement of assigned sales quota Requirements Criminal Background Check Benefits, Perks etc... Excellent package with outstanding comp plan. Structured onboarding process, including systems and product training via designated Sales Ops team. Asure Software offers a competitive benefits package including 25 days holiday plus Bank Holidays, life cover, medical cover, gym reimbursement program and a variety of performance-related staff incentives throughout the year. Asure Software events and perks include; Free on-site parking, Team Building activities, kitchen stocked with snacks and drinks, job related training, career progression opportunities. We are an equal opportunity employer. Blackburn, Lancashire, UK office HQNational Role: Office – Travel - Remote
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Aug 3rd, 2019 11:46PM
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Aug 3rd, 2019 11:46PM
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Asure Software
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nasdaq:asur
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www.asuresoftware.com
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www.asuresoftware.com
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Aug 5th, 2019 12:00AM
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Technical Trainer- Software/ IoT
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Open
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Technical Support
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London, United Kingdom, United Kingdom
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London
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GBR
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Jul 5th, 2019 12:00AM
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How I will contribute We are looking for an enthusiastic Technical Trainer to educate Asure Software clients on the use of our products, services and solutions for our Occupeye sensors and AsureSpace software suite. You will develop product expertise to create and provide technical training programs. You will possess the ability to be extremely knowledgeable in our products and have solid technical aptitude. You are an excellent communicator, able to explain complex subjects in a clear and interesting way; to support the adoption and satisfaction of our clients in their experiences with our products. Contributing to our success and financial growth in the market. Ideally based out of our Blackburn UK office… Create technical training programs according to organization and product requirements. Becoming a product Subject Mater Expert.Develop training materials using a variety of formats and tools: presentations, worksheets etc.Responsible for coordinating and executing on-site trainings sessions tailored specific to client needs: webinars, workshops, and more for group or individual training. Keep accurate report data on completed training sessions. Provide observations and evaluations results of your training programs.Create knowledge base for the support system. Monitor FAQ’s and create appropriate documentation.Evaluate the overall effectiveness of our programs and make improvements.Support internal- new employee training when needed. Introduce customers to new features and product developments.Re-engage customers no longer using systems to get them going again. What I will bring As well as a strong technical background, you will be able to explain complex information in simple, clear terms to potentially non-IT client users. Previous experience in a technical training role.Knowledge of modern training techniques and tools in technical subjects.Previous experience in designing technical course content.Ability to identify and address individual client and internal training needs.A strong working knowledge in MS Office.Outstanding communication and formal presentation skills.Excellent organizational and time-management abilities.Degree in a relevant technical field.Must be legally authorized to work in the UK. The good stuff Annual Bonus OpportunityFitness Reimbursement ProgramPTOCompany Comradery: President’s Circle Award, Team Building, Happy Hours, Charity Drives, and Team LunchesSome “COOL” Extras: Kitchen stocked with unlimited snacks and drinks, End of Month Lunch, and more!Who we are Our 8,000+ clients in 80 countries rely on Asure Software’s SaaS-based, Cloud solutions to turn their biggest expenses: labor and real estate; into strategic advantages. Headquartered in Austin, Texas, we offer an amazing opportunity to scale your skills to the next level, working for a leading provider of best-in-class solutions designed to help businesses grow. Our clients, small & medium-sized organizations as well as iconic Fortune and Global 100 enterprises, enjoy our easy-to-use, easy-to-deploy solutions and benefit from reduced costs and increased employee collaboration. We are an equal opportunity employer. All candidates must be legally authorized to work in the UK. Criminal background checks conducted at employment offer.
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Aug 4th, 2019 11:49PM
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Aug 4th, 2019 11:49PM
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Asure Software
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nasdaq:asur
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www.asuresoftware.com
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www.asuresoftware.com
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Aug 5th, 2019 12:00AM
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Help Desk Tech Client Support- Software
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Open
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Technical Support
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Blackburn, UK, United Kingdom
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GBR
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Jul 5th, 2019 12:00AM
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How I will contribute We are adding a Help Desk Technician to our product support team for our Occupeye sensors and Asure Space software suite. You will provide fast and useful technical assistance, answering queries on basic technical issues providing clients with helpful solutions; increasing satisfaction of our product and services. Your expert knowledge of the products will support and enable our customers; you are the customer service value that preserves the company’s reputation and business. Ideally based out of our Blackburn UK office… Serve as the first point of contact for users seeking technical assistance over the phone or email.Perform remote troubleshooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Provide accurate information on products or services.Record events and problems and their resolution in logs.Follow-up and update customer status and information.Pass on any feedback or suggestions by customers to the appropriate internal team.Identify and suggest possible improvements on procedures. What I will bring As well as a strong technical background, you will be able to explain complex information in simple, clear terms to potentially non-IT client users. A keen ability to assess each customer’s IT knowledge levels.Strong customer service minded with experience diffusing difficult callers.Logical thinking skills, with enhanced by having good analytical and problem-solving skills.Ability to stay up-to-date on our technical knowledge product knowledge.Able to discover and provide an in depth understanding of the equipment and solutions your customers are using. Successful experience in customer care; customer-focused with a patient training and problem solving approach.Ability to keep accurate records and reporting.An education focus in Math and English.Must be legally authorized to work in the UK. The good stuff Annual Bonus OpportunityFitness Reimbursement ProgramPTOCompany Comradery: President’s Circle Award, Team Building, Happy Hours, Charity Drives, and Team LunchesSome “COOL” Extras: Kitchen stocked with unlimited snacks and drinks, End of Month Lunch, and more!Who we are Our 8,000+ clients in 80 countries rely on Asure Software’s SaaS-based, Cloud solutions to turn their biggest expenses: labor and real estate; into strategic advantages. Headquartered in Austin, Texas, we offer an amazing opportunity to scale your skills to the next level, working for a leading provider of best-in-class solutions designed to help businesses grow. Our clients, small & medium-sized organizations as well as iconic Fortune and Global 100 enterprises, enjoy our easy-to-use, easy-to-deploy solutions and benefit from reduced costs and increased employee collaboration. We are an equal opportunity employer. All candidates must be legally authorized to work in the UK. Criminal background checks conducted at employment offer.
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Aug 4th, 2019 11:49PM
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Aug 4th, 2019 11:49PM
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Asure Software
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nasdaq:asur
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www.asuresoftware.com
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www.asuresoftware.com
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Aug 7th, 2019 12:00AM
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Technical Trainer- Software/ IoT
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Open
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Technical Support
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London, United Kingdom, United Kingdom
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London
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GBR
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Jul 5th, 2019 12:00AM
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How I will contribute We are looking for an enthusiastic Technical Trainer to educate Asure Software clients on the use of our products, services and solutions for our Occupeye sensors and AsureSpace software suite. You will develop product expertise to create and provide technical training programs. You will possess the ability to be extremely knowledgeable in our products and have solid technical aptitude. You are an excellent communicator, able to explain complex subjects in a clear and interesting way; to support the adoption and satisfaction of our clients in their experiences with our products. Contributing to our success and financial growth in the market. Ideally based out of our Blackburn UK office… Create technical training programs according to organization and product requirements. Becoming a product Subject Mater Expert.Develop training materials using a variety of formats and tools: presentations, worksheets etc.Responsible for coordinating and executing on-site trainings sessions tailored specific to client needs: webinars, workshops, and more for group or individual training. Keep accurate report data on completed training sessions. Provide observations and evaluations results of your training programs.Create knowledge base for the support system. Monitor FAQ’s and create appropriate documentation.Evaluate the overall effectiveness of our programs and make improvements.Support internal- new employee training when needed. Introduce customers to new features and product developments.Re-engage customers no longer using systems to get them going again. What I will bring As well as a strong technical background, you will be able to explain complex information in simple, clear terms to potentially non-IT client users. Previous experience in a technical training role.Knowledge of modern training techniques and tools in technical subjects.Previous experience in designing technical course content.Ability to identify and address individual client and internal training needs.A strong working knowledge in MS Office.Outstanding communication and formal presentation skills.Excellent organizational and time-management abilities.Degree in a relevant technical field.Must be legally authorized to work in the UK. The good stuff Annual Bonus OpportunityFitness Reimbursement ProgramPTOCompany Comradery: President’s Circle Award, Team Building, Happy Hours, Charity Drives, and Team LunchesSome “COOL” Extras: Kitchen stocked with unlimited snacks and drinks, End of Month Lunch, and more!Who we are Our 8,000+ clients in 80 countries rely on Asure Software’s SaaS-based, Cloud solutions to turn their biggest expenses: labor and real estate; into strategic advantages. Headquartered in Austin, Texas, we offer an amazing opportunity to scale your skills to the next level, working for a leading provider of best-in-class solutions designed to help businesses grow. Our clients, small & medium-sized organizations as well as iconic Fortune and Global 100 enterprises, enjoy our easy-to-use, easy-to-deploy solutions and benefit from reduced costs and increased employee collaboration. We are an equal opportunity employer. All candidates must be legally authorized to work in the UK. Criminal background checks conducted at employment offer.
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Aug 6th, 2019 11:49PM
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Aug 6th, 2019 11:49PM
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Asure Software
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nasdaq:asur
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www.asuresoftware.com
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www.asuresoftware.com
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Aug 7th, 2019 12:00AM
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Technical Trainer- Software/ IoT
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Open
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Technical Support
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Blackburn, UK, United Kingdom
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GBR
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Jul 5th, 2019 12:00AM
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How I will contribute We are looking for an enthusiastic Technical Trainer to educate Asure Software clients on the use of our products, services and solutions for our Occupeye sensors and AsureSpace software suite. You will develop product expertise to create and provide technical training programs. You will possess the ability to be extremely knowledgeable in our products and have solid technical aptitude. You are an excellent communicator, able to explain complex subjects in a clear and interesting way; to support the adoption and satisfaction of our clients in their experiences with our products. Contributing to our success and financial growth in the market. Ideally based out of our Blackburn UK office… Create technical training programs according to organization and product requirements. Becoming a product Subject Mater Expert.Develop training materials using a variety of formats and tools: presentations, worksheets etc.Responsible for coordinating and executing on-site trainings sessions tailored specific to client needs: webinars, workshops, and more for group or individual training. Keep accurate report data on completed training sessions. Provide observations and evaluations results of your training programs.Create knowledge base for the support system. Monitor FAQ’s and create appropriate documentation.Evaluate the overall effectiveness of our programs and make improvements.Support internal- new employee training when needed. Introduce customers to new features and product developments.Re-engage customers no longer using systems to get them going again. What I will bring As well as a strong technical background, you will be able to explain complex information in simple, clear terms to potentially non-IT client users. Previous experience in a technical training role.Knowledge of modern training techniques and tools in technical subjects.Previous experience in designing technical course content.Ability to identify and address individual client and internal training needs.A strong working knowledge in MS Office.Outstanding communication and formal presentation skills.Excellent organizational and time-management abilities.Degree in a relevant technical field.Must be legally authorized to work in the UK. The good stuff Annual Bonus OpportunityFitness Reimbursement ProgramPTOCompany Comradery: President’s Circle Award, Team Building, Happy Hours, Charity Drives, and Team LunchesSome “COOL” Extras: Kitchen stocked with unlimited snacks and drinks, End of Month Lunch, and more!Who we are Our 8,000+ clients in 80 countries rely on Asure Software’s SaaS-based, Cloud solutions to turn their biggest expenses: labor and real estate; into strategic advantages. Headquartered in Austin, Texas, we offer an amazing opportunity to scale your skills to the next level, working for a leading provider of best-in-class solutions designed to help businesses grow. Our clients, small & medium-sized organizations as well as iconic Fortune and Global 100 enterprises, enjoy our easy-to-use, easy-to-deploy solutions and benefit from reduced costs and increased employee collaboration. We are an equal opportunity employer. All candidates must be legally authorized to work in the UK. Criminal background checks conducted at employment offer.
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Aug 6th, 2019 11:49PM
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Aug 6th, 2019 11:49PM
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Asure Software
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nasdaq:asur
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www.asuresoftware.com
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www.asuresoftware.com
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Aug 7th, 2019 12:00AM
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Software Implementation Specialist- UK Client Services
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Open
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Professional Services
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London, United Kingdom, United Kingdom
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London
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GBR
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Jul 22nd, 2019 12:00AM
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How I will contributeAs an Software Implementation Specialist supporting the professional services of our AsureSpace product team, you will own successful software implementations for our diverse and growing customer base. Having the opportunity to engage with small organizations; looking to us to make their workplace more effective, to Fortune 500 clients rolling out a custom solutions. Initially your focus will be supporting our Resource Management product, with the opportunity to take on additional AsureSpace products. As the sole person responsible for your accounts implementation and training activities, you are the face of product execution, a critical member of our customer’s success and ultimately our organization’s profitability. You will be responsible for the planning and project management of a complete role out solution of our SaaS AsureSpace solutions. Accountable for the overall success of your projects. Our products are highly customizable with individual customer data and instances from project to project, no plug and play here! You will collaborate closely with the team to learn industry best practices, and provide industry expertise through knowledge sharing, and mentoring. Become an expert in the AsureSpace software solutions.Manage enterprise project implementations, through effective project management and customer training. Configure our solution per specifications and client requirements and provide product use and satisfaction training. Successful implementations:Lead the project kick off, discovery of client business requirements.Document client success criteria to keep the project on tract with client goals.Responsible for project documentation including: Project plans, Meeting minutes, Highlight and Exception reporting, and internal status updates.Overcome obstacles, by coordinating with our other teams to provide the right client solution. Collaborate with our support and sales teams, to successfully close the project. Software Solution configuration:Together work with the client to help convert legacy data into our AsureSpace product.Work together with the client to ensure they take advantage of Asure’s best practices.Provide administrator training on the AsureSpace configured solution.Guide the client during user acceptance testing of the software.Participate in formal hand-off after "go-live" to Asure Support department.Support client for the first 5-20 days after go-live. Identify opportunities to position other Asure service offerings. What I will bringBachelor’s Degree or equivalent in education and experience2+ years of professional consulting experience implementing complete SaaS systems solutions.Eligible to work in the UK without sponsorship, as we are unable to sponsor or transfer Visas at this time.Experience in a customer supporting role, with a passion for providing flawless customer solutions and problem solving. Expertise and practical project management experience, in the software industry.Proven experience with successful system configurations and implementations.Ability to work with clients directly at different levels of technical expertise.Skills in business analysis and requirements gathering, paying close attention to details while being able to separate out what is being asked for versus what is really needed. Demonstrated mediation management skills, with the ability to bring the right team members together with for a solution based goal. Ability to ramp on new technology products quickly through instruction and self-training.Communicate technical products to a diverse and potentially non-technical customer. Acumen to train our clients new on technologies and processes.Available to travel from time to time (limited travel < 10%). The good stuff Annual Bonus OpportunityMedical CoverLife CoverPension SchemeChildcare SchemeGym MembershipAnnual LeaveAsure Software events and perks include; onsite parking*, Team Building activities, kitchen stocked with snacks and drinks, job related training, flexible working options Who we are Our 8,000+ clients in 80 countries rely on Asure Software’s SaaS-based, Cloud solutions to turn their biggest expenses: labor and real estate; into strategic advantages. Headquartered in Austin, Texas, we offer an amazing opportunity to scale your skills to the next level, working for a leading provider of best-in-class solutions designed to help businesses grow. Our clients, small & medium-sized organizations as well as iconic Fortune and Global 100 enterprises, enjoy our easy-to-use, easy-to-deploy solutions and benefit from reduced costs and increased employee collaboration. We are an equal opportunity employer. All candidates must be legally authorized to work in the UK, as we are unable to sponsor or transfer Visas at this time. Criminal background checks conducted at employment offer.
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Aug 6th, 2019 11:49PM
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Aug 6th, 2019 11:49PM
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Asure Software
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