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nasdaq:chrw
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jobs.chrobinson.com
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jobs.chrobinson.com
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Feb 15th, 2023 12:00AM
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Account Manager
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Open
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098 C.H. Robinson Worldwide (AU) Pty. Ltd.
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Full time
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Port Melbourne, Victoria, AUSTRALIA
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Port Melbourne
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Victoria
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AUS
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Jan 10th, 2023 12:00AM
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<p>As one of the largest global third-party logistics (3PL) providers, C.H. Robinson helps organisations around the world get the products they need, where and when they need them. We are the Oceania Region of C.H. Robinson’s Global Forwarding Division, with offices in Australia and New Zealand. We bring together our team of experts to solve logistic challenges in our core services of Sea Freight, Air Freight, Domestic Freight and Customs Brokerage.</p><p>Our culture is driven by our people, process and technology. We promote an atmosphere rich in customer focused execution and entrepreneurial spirit.</p><p></p><p>The<span> </span><b>Account Manager<span> </span></b>is accountable to drive growth and maximize retention for a defined customer portfolio. The Account Manager creates demand, identifies new wallet share opportunities, and sells creative solutions aligned to their customer’s needs. As the primary commercial point of contact for our customers, the Account Manager is additionally responsible for customer advocacy, driving continuous improvement, and delivering on our customer commitments. The Account Manager collaborates closely with cross functional teams to ensure an optimal customer experience.</p><p></p><p><b>DUTIES AND RESPONSIBILITIES</b></p><p>The duties and responsibilities of this position consist of, but are not limited to, the following:</p><p><b>Business Development:</b></p><ul><li><p>Builds credible and personalized relationships at multiple levels across functional departments within the customer supply chain</p></li><li><p>Leverages network SME’s to collaborate on the solution and pipeline development of product, mode, or service line opportunities </p></li><li><p>Expands market share by driving an active opportunity pipeline and qualification process in CRM</p></li><li><p>Conducts regular business reviews to uncover new opportunities for growth, increase sales, and retain and grow the business</p></li><li><p>Stays informed of changes within the customers’ business, industry, and sector; applies that knowledge to identify new opportunities</p></li><li><p>Analyzes and shares customer specific data insights, process requirements, and expectations with internal resources in order to collaboratively create viable supply chain solutions for customers</p></li><li><p>Uses effective negotiation and sales strategies in discussing pricing and selling solutions with the customer</p></li><li><p>Owns successful account strategy including RFP, proposal, and award management through a clear understanding of customer buying habits and CHRs position within the customer’s supply chain</p></li><li><p>Proactively manages customer pricing strategy by leveraging internal tech, tools, and SMEs</p></li><li><p>Consistently pursues personal development opportunities to expand understanding of Robinson’s modes, services, and technology</p></li></ul><p><b>Customer Experience:</b></p><ul><li><p>Partners with operations and capacity/product/supply teams to ensure optimal execution in support of customer </p></li><li><p>Manages conflict and navigates difficult conversations with the customer, using tact and diplomacy</p></li><li><p>Targets and manages road map toward continuous improvement for their customers, in alignment to stakeholder priorities</p></li><li><p>Acts as an advocate for customers, internally conveying customer-specific needs across the organization to ensure proper alignment and prioritization of resources</p></li><li><p>Manages to customer performance expectations by ensuring quality execution against collaborating with internal partners to identify and resolve issues in a timely manner</p></li></ul><p><b>Financial Accountability & Process Efficiency:</b></p><ul><li><p>Proactive review of financial results, volume, and service performance reports and reacts appropriately to create efficiencies</p></li><li><p>Accountable to adopt and apply new tools and processes that improve overall workflow</p></li><li><p>Regularly reviews AR dashboard and ensures timely action is taken with customers </p></li><li><p>Partners with sales team to onboard customer accounts, looks for ways to leverage automation, define expectations and timelines, and set plans for execution </p></li><li><p>Understands negotiated payment terms and ensures AR processes are adhered to</p></li><li><p>Other duties or responsibilities as assigned according to the team and/or country specific requirements</p></li></ul><p></p><p><b>About You</b></p><p>We are looking for motivated candidates who are looking to further their career in freight forwarding and add value to C.H. Robinson Clients. To be successful in this role, it is expected you will have:</p><ul><li>At least 5 years industry experience or a relevant bachelor degree with at least 2 years relevant industry experience.</li><li>An understanding of supply chain terminology, concepts, and sector/segment expertise</li><li>A strong customer focus</li><li>Great communication skills and presentation skills</li><li>Excellent problem-solving skills</li><li>Attention to detail</li></ul><p></p><p><b>Benefits</b></p><p>At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.</p><p style='text-align:inherit'></p><p style='text-align:inherit'></p><p style='text-align:left'><b>Benefits</b></p><p>At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.</p><h1 style='font-size:18px;'><b>Why Do You Belong at C.H. Robinson?</h1></b> <br><p>Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.</p><p>As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.</p><br>
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Feb 15th, 2023 08:19AM
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Feb 15th, 2023 08:19AM
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C.H. Robinson Worldwide
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Industrials
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Industrial Transportation
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nasdaq:chrw
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jobs.chrobinson.com
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jobs.chrobinson.com
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Feb 15th, 2023 12:00AM
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Customs Broker
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Open
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098 C.H. Robinson Worldwide (AU) Pty. Ltd.
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Full time
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Perth Airport, Western Australia, AUSTRALIA
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Perth Airport
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Western Australia
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AUS
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Jan 24th, 2023 12:00AM
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<p><b>DUTIES AND RESPONSIBILITIES</b></p><p>The duties and responsibilities of this position consist of, but are not limited to, the following:</p><p><b>Maintain Operational Excellence:</b></p><ul><li>Demonstrate mastery with respect to the customs brokerage products’ standard operating procedures (SOP) and best practices</li><li>Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission</li><li>Receive and review documentation to input and transmit data</li><li>Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo </li></ul><ul><li>Ensure regulatory requirements are met, and proper documentation exists for all shipments</li><li>Manage customer invoicing, process vendor payables, and assist with receivables of assigned accounts</li><li>Procure and coordinate cargo dispatch with preferred carriers, obtaining delivery confirmation, and finalizing rates and any assessorial charges</li><li>Identify and resolve issues that could potentially result in delayed cargo release or final delivery</li><li>Demonstrate strong decision-making skills and ability to prioritize tasks between daily responsibilities</li><li>Site Specific: Operate Australian Customs Service “ICS” system as required and as per C.H. Robinson Best Practice procedures</li><li>Site Specific: Operate within Australian Quarantine and Inspection Service release and control systems</li><li>Site Specific: Apply all Australian Customs and Quarantine laws and regulations involved in the import and export of goods</li><li>Site Specific: Operate Automated data management systems such as “Inbound” and “Expedient”</li></ul><p><b>Facilitate Relationships:</b></p><ul><li>Demonstrate proactive, professional, clarity, and reliability to our peers and our customers through verbal and written language</li><li>Serve as the primary CH Robinson customs representative for the customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction</li><li>Begin to develop the skill to serve as a Customs trusted advisor, transitioning from the day-to-day data entry fundamentals to true customs brokerage account management of CHR clients</li><li>Promote a positive working relationship for all team members </li><li>Gain awareness into customer specific standard operating procedures (SOP) and honor those commitments</li><li>Adhere to a high level of operational excellence with respect to on time performance, accuracy, and customer service</li><li>Collaborate with support staff and modal departments to ensure import data integrity and compliance with customer SOP</li><li>Understand and learn to leverage CHR’s network of departments, support teams and leadership. </li></ul><p><b>Other Activities:</b></p><ul><li>Direct ownership of Customer Standard Operating Procedures</li><li>Complete Customs tariff classification and valuation</li><li>Other duties or responsibilities as assigned according to the team and/or country specific requirements</li></ul><p></p><p><b>QUALIFICATIONS</b></p><p>Required:</p><ul><li>High School Diploma</li><li>ABF Customs Broker’s license</li><li>AEPCOMM Accreditation</li><li>Customs experience</li><li>Minimum 2 years of Customs Brokerage experience</li><li>Proficient in Microsoft Office Suite of programs</li></ul><p></p><p>Preferred:</p><ul><li>Excellent communication, prioritization, and multi-tasking skills</li><li>Excellent customer service skills and follow up to be utilized with customers and the network</li><li>Proven track record of dealing with customers and being client focused</li><li>Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs</li><li>Reputation for logical, methodical, and expedient approach to problem resolution</li><li>Refined written and oral communication skills</li><li>High level of attention to detail</li><li>Ability to work in a fast-paced and deadline-driven office environment</li><li> Ability to influence the lifecycle shipping process</li><li>Values a diverse and inclusive work environment</li></ul><p></p><p><b>Disclaimer:</b></p><ul><li>This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.</li></ul><p></p><p><b>Equal Opportunity and Affirmative Action Employer</b></p><ul><li>C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.</li></ul><p style='text-align:inherit'></p><p style='text-align:inherit'></p><p style='text-align:left'><b>Benefits</b></p><p>At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.</p><h1 style='font-size:18px;'><b>Why Do You Belong at C.H. Robinson?</h1></b> <br><p>Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.</p><p>As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.</p><br>
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Feb 15th, 2023 08:19AM
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Feb 15th, 2023 08:19AM
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C.H. Robinson Worldwide
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Industrials
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Industrial Transportation
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nasdaq:chrw
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jobs.chrobinson.com
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jobs.chrobinson.com
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Feb 15th, 2023 12:00AM
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Manager Customs
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Open
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098 C.H. Robinson Worldwide (AU) Pty. Ltd.
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Full time
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Banksmeadow, New South Wales, AUSTRALIA
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Banksmeadow
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New South Wales
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AUS
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Feb 15th, 2023 12:00AM
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<p><b><span>C.H. Robinson is one of the largest freight forwarders in the world today. Our culture is driven by our people, process and technology. We promote an </span></b><b><span>atmosphere rich in customer focused execution and entrepreneurial spirit, where creative people share ideas and take ownership in the success of their career and the team. We take care of our people and help them grow.</span></b></p><p></p><p><b><span>Our dynamic and ever evolving team is looking for a Customs Manager</span></b><b><span>. </span></b></p><p><b>This role will be accountable for quality execution, oversight, and overall direction of activities related to customs brokerage operations. They will spend the majority of their time coaching, planning, leading, and directing the performance of the customs brokerage product’s operational business units. The Customs Manager must possess excellent organization, leadership, talent development, customer service, and relationship-building skills to be successful in this role.</b></p><p></p><p><b><span>Location:</span></b></p><p>Role based in our Mascot, Sydney office. Flexible, <span>hybrid (working at home and in office) working arrangement available.</span></p><p></p><p><b><span>Applications:</span></b></p><p><span>To apply, please submit your cover letter and resume. </span></p><p></p><p><b>Duties and Responsibilities:</b></p><p>The duties and responsibilities of this position consists of, but are not limited to the following:</p><p></p><p><b>Leadership:</b></p><ul><li>Promote a culture and working environment that embraces growth and development to meet the needs of our employees and customers, resulting in higher employee engagement and overall customer satisfaction</li><li>Instill professionalism, ensure adherence to policy and procedures, and encourage consistency of process</li><li>Identify development opportunities, provide constructive feedback, offer continuous training opportunities for direct line reports</li><li>Play major role in recruitment, onboarding, and continuous development of best in class Customs brokerage talent</li><li>Provide individualized coaching plans for direct reports and host semi-annual Talent (performance) reviews</li><li>Establish and maintain a senior entry writer development program</li><li>Set the example for others to follow regarding knowledge and application of Australian Customs brokerage</li><li>Educate employees to have deeper discussions with clients regarding CBP priority trade issues and other current events impacting the trade community</li></ul><p></p><p><b>Communication:</b></p><ul><li>Share industry news, department changes, and process updates</li><li>Contribute to monthly internal product update publications</li><li>Draft client advisories on relevant trade, market, and regulatory updates</li><li>Provide guidance to brokerage employees on how to respond to challenging customer scenarios and complex government inquiries</li></ul><p></p><p><b>Strategy:</b></p><ul><li>Maintain monthly balanced scorecard of operations line performance</li><li>Participate in pricing and process negotiations</li><li>Collaborate with branch leadership teams to deliver effective problem resolution and process improvement</li><li>Set quantitative, qualitative, and personalized objectives for operations line supervisors</li><li>Design, control, and maintain the playbook for successful service delivery of Customs brokerage operations</li></ul><p></p><p><b>Customer Service:</b></p><ul><li>Uphold our customer service level agreements to provide brokerage clients with the utmost satisfaction</li><li>Serve as a role model in developing relationships with brokerage clients, origin counterparts, and destination partners critical to the success of our clients’ transportation and supply chain systems</li><li>Partner with importers to ensure timely and accurate entry submission to relevant government agencies</li><li>Utilize tools to confirm effective process execution and timely, accurate invoicing for services rendered</li><li>Support the facilitation of quarterly business intelligence updates for importers along with relevant stories impacting their import program</li><li>Mentor employees to deliver quality business reviews of broker instruction, database verification, change management regarding government policies and procedures</li><li>Conduct Customs brokerage business reviews and support sales efforts, as needed by the Customs product leader</li><li>Troubleshoot and design solutions for challenging customer scenario</li></ul><p></p><p><b>Operations:</b></p><ul><li>Maintain Customs product’s master pricing and account assignment libraries</li><li>Assign and ensure proper setup for new business onboarding into Customs brokerage operations process</li><li>Mitigate operating expenses by actively managing resources against activity forecasts</li><li>Utilize operational and financial tools to monitor daily tasks, set priorities, and measure performance</li><li>Quickly and effectively resolve issues with airlines, steamship lines, ports/CFS, outside forwarders/brokers</li><li>Monitor and maintain control over accounts receivable/account payable</li><li>Manage and revise best practice and SOP materials and review with business units semi-annually</li><li>Confirm that the Supervisors and Customs Entry Writers have the tools, time, and support they need to successfully service the customers</li><li>Identify opportunities to utilize global operations team to deliver continuous improvement exercises that strengthen the customer relationship and improves efficiency</li><li>Perform scheduling for weekend operations and on-call business needs</li><li>Responsible for quality performance against recordkeeping, database, and importer/broker instruction standards</li><li>Other duties or responsibilities as assigned according to the team and/or country specific requirements</li></ul><p></p><p><b>Key Requirements:</b></p><ul><li>Hold Customs Broker’s Licence</li><li>5+ years customs brokerage experience</li><li>3+ years experience in a People Leader role</li><li>Strong knowledge of the Customs Tariff</li><li>Self-motivated with a desire to drive the Customs Team forward</li><li>A great communicator who is collaborative and a team player</li><li>Process orientated and outcome focused</li><li>Ability to travel up to 10% (domestically and internationally)</li><li>Proven flexibility & adaptability to product and customer needs</li><li>Active participation in local port trade organizations, CBP seminars, and other trade events</li><li>Situational leadership style and coaching techniques</li><li>Excellent written & verbal communication skills</li><li>Demonstrate strong operations management performance</li><li>Understanding of financial statements and key performance metrics</li><li>Track record of building strong customer relationships</li><li>Values a diverse and inclusive work environment</li></ul><p></p><p><b>Disclaimer:</b></p><ul><li>This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.</li></ul><p></p><p><b>Equal Opportunity and Affirmative Action Employer</b></p><ul><li>C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.</li></ul><p style='text-align:inherit'></p><p style='text-align:inherit'></p><p style='text-align:left'><b>Benefits</b></p><p>At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.</p><h1 style='font-size:18px;'><b>Why Do You Belong at C.H. Robinson?</h1></b> <br><p>Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.</p><p>As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.</p><br>
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Feb 15th, 2023 08:19AM
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Feb 15th, 2023 08:19AM
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C.H. Robinson Worldwide
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Industrials
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Industrial Transportation
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nasdaq:chrw
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jobs.chrobinson.com
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jobs.chrobinson.com
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Feb 15th, 2023 12:00AM
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Global Forwarding Agent
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Open
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062 C.H.Robinson Austria GMBH
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Full time
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Flughafen Wien, AUSTRIA
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Flughafen Wien
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AUT
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Jul 25th, 2022 12:00AM
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<p></p><p>Gegründet 1905, ist C.H. Robinson zu einem der führenden Logistikunternehmen weltweit gewachsen. Mit mehr als 15.000 Mitarbeitern in 280 Niederlassungen, bedienen wir mehr als 124.000 Kunden weltweit in allen nationalen und internationalen Logistikbereichen.</p><div><div><div><div><p></p><p>Nach einem großartigen Start unserer Niederlassung in Österreich, wachsen wir weiter und setzen zum nächsten Entwicklungssprung an.</p><p>Wir sind auf der Suche nach motivierten Mitarbeitern für unser Luft- und Seefrachtteam. Wir schaffen 2 bis 3 neue Jobs in Österreich, im Bereich der Organisation von internationalen Luft- und <span>Seefrachttransporten.</span> COME ON BOARD!</p><p></p><p><b>Operations Agent/Seefracht Export Agent mit FCL Erfahrung (w/m/d)</b></p><p><b>Seefracht</b></p><p></p><p><b>Deine Herausforderung: </b></p><ul><li>Du organisierst Transporte rund um den Globus</li><li>Du managst die gesamte Transportlieferkette für europäische Top-Produzenten</li><li>Du bist im Kontakt mit Kunden, Lieferanten, <span>Reedereien/Fluglinien</span> und Frächtern</li><li>Du hast die Möglichkeit mit Teams und Logistikprofis auf der ganzen weiten Welt zu kommunizieren</li><li>Ein breiter Handlungsspielraum gibt dir die Möglichkeit eigene Entscheidungen zu treffen</li><li>Du übernimmst Verantwortung über den gesamten Transportverlauf</li></ul><p></p><p><b>Dein Profil </b></p><ul><li>Erfolgreich abgeschlossene kaufmännische Ausbildung (Lehre/HAK/HAS/HBLA)</li><li>Erfahrung in der Abwicklung von internationalen Transportsendungen von Vorteil</li><li>Gute Deutsch- und Englischkenntnisse in Wort und Schrift</li><li>Sehr gute Kommunikation und ein starkes Auftreten</li><li>Kundenorientierung und Qualitätsbewusstsein</li><li>Teamfähigkeit und Freude an Herausforderungen</li></ul><p></p><p><b>Wir bieten Dir:</b></p><ul><li>Einen Vollzeitjob (40-Stunden-Woche) mit flexiblen Arbeitszeiten mit entsprechender <span>leistungsorientierter</span> Entlohnung</li><li>Abwechslungsreiches Aufgabengebiet in einem TOP modernem Bürostandort inkl. Parkplatz am Flughafen Wien</li><li>„state of the art“ IT Systeme, die Freiraum schaffen für das wesentliche im Job</li><li>Home Office Lösungen für flexibles arbeiten</li><li><span>Entscheidungsspielraum,</span> der Spaß am Job bringt</li><li><span>Weiterbildungsprogramme</span> und individuelle Karriereplanung</li><li>Eine offene, positive und proaktive Arbeitsatmosphäre gemäß unserer Firmenphilosophie</li><li>ein Team, in dem es Freude macht, erfolgreich zu sein</li></ul><p></p><p>Du kannst es kaum erwarten? Dann melde Dich gleich bei uns!</p><p>Wir bieten dir ein leistungsgerechtes Gehalt abhängig von Erfahrung und Qualifikation von EUR 2.000,- bis EUR 3.500,- brutto / Monat.</p></div></div></div></div><h1 style='font-size:18px;'><b>Why Do You Belong at C.H. Robinson?</h1></b> <br><p>Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.</p><p>As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.</p><br>
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Feb 15th, 2023 08:19AM
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Feb 15th, 2023 08:19AM
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C.H. Robinson Worldwide
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Industrials
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Industrial Transportation
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nasdaq:chrw
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jobs.chrobinson.com
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jobs.chrobinson.com
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Feb 15th, 2023 12:00AM
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Expediteur Import/Export
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Open
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059 C.H. Robinson Belgium BVBA
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Full time
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Antwerp, BELGIUM
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Antwerp
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BEL
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Jul 29th, 2022 12:00AM
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<p>Opgericht in 1905, is C.H. Robinson één van ‘s werelds grootste 3PL leveranciers, met ruim 13.000 medewerkers en in 2015 een jaarlijkse omzet van $ 13,5 miljard. Het bedrijf biedt logistieke diensten allerlei, het outsourcen van oplossingen, het outsourcen van productie en informatiediensten aan 110.000 klanten via een netwerk van kantoren in Noord-Amerika, Zuid-Amerika, Europa en Azië. C.H. Robinson, een Freight Forwarder met een dynamische organisatie die veel mogelijkheden biedt om je als individu te ontwikkelen.</p><p></p><p>Om onze Global Forwarding Branch in Antwerpen te ondersteunen en verder te ontwikkelen zijn wij op zoek naar een<b> Expediteur</b><b> Export/Import</b><br /> </p><p><b>Wat ga je doen?</b></p><ul><li>Zelfstandig opmaken van zendingen en behandelen volgens regelgeving en wensen van de klant</li><li>Verantwoordelijk voor het zelfstandig afhandelen van dossiers</li><li>Op proactieve wijze communiceren richting klanten met betrekking tot manco’s, vertragingen, schades e.d.</li><li>Aandragen van aanvaardbare oplossingen voor alle partijen</li><li>Verzorgen van de planning en routing van zendingen</li><li>Nauw samenwerken met onze wereldwijde kantoren</li></ul><p></p><p><b>Wat zoeken wij?</b></p><ul><li>Minimaal 3 jaar ervaring als Expediteur is een pluspunt</li><li>Beheersing van Nederlands, Frans en Engelse taal in woord en schrift</li><li>Kostenbewust en resultaatgericht denkpatroon om zendingen aan een maximaal resultaat te kunnen vervoeren</li><li>Probleemoplossend en proactief denken om operationele problemen tijdig te onderscheppen</li><li>Sociale vaardigheden voor het onderhouden van de contacten met externe partijen</li><li>Ondernemend en besluitvaardig</li><li>Sterke communicatieve vaardigheden</li></ul><p></p><p><b>Wat biedt C.H. Robinson?</b></p><ul><li>Uitstekende primaire- en secundaire arbeidsvoorwaarden</li><li>Premium groeps en hospitalisatieverzekeringen</li><li>Optionele fietslease</li><li>Jaarlijks Bonusplan</li><li>Een leuke, positieve en open werkomgeving</li><li>Opleidingsmogelijkheden</li><li>Doorgroeimogelijkheden</li></ul><h1 style='font-size:18px;'><b>Why Do You Belong at C.H. Robinson?</h1></b> <br><p>Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.</p><p>As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.</p><br>
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Feb 15th, 2023 08:19AM
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Feb 15th, 2023 08:19AM
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C.H. Robinson Worldwide
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Industrials
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Industrial Transportation
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nasdaq:chrw
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jobs.chrobinson.com
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jobs.chrobinson.com
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Feb 15th, 2023 12:00AM
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Account Manager
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Open
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059 C.H. Robinson Belgium BVBA
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Full time
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Antwerp, BELGIUM
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Antwerp
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BEL
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Feb 13th, 2023 12:00AM
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<div><p><b><span>POSITION</span><span> SUMMARY</span></b><span> </span></p></div><div><p><span><span>The </span><span>Account Manager</span><span> - GF</span><span> will manage a select group of small to mid-size accounts within the office or broader C.H. Robinson portfolio of business. </span><span>They</span><span> will build strong & trusted relationships with account leadership. </span><span>They </span><span>will be empowered to manage and grow existing accounts by bringing forth new services or modes and/or expanding on existing services offered, with a focus on increasing efficiency, adding value and maximizing profitability through the account’s supply chain. The Account Manager</span><span> - GF</span><span> identifies new opportunities within their portfolio, generates demand, and sells creative solutions/services to drive growth through relationship building, problem solving, and providing exceptional service.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>DUTIES AND RESPONSIBILITIES</span></b><span> </span></p></div><div><div><p><span><span>The duties and responsibilities of this position consists of, but </span><span>are</span><span> not limited to, the following:</span></span><span> </span></p></div><div><ul><li><p><span><span>Retain and grow a customer portfolio of medium size client segment (N.A. account range ~ 40-60 accounts, EU account range ~15-30 accounts)</span></span><span> </span></p></li><li><p><span><span>Gather, analyze, and prepare relevant information for business reviews, QBRs and be an active</span></span><span> </span></p></li><li><p><span><span>participant</span></span><span> </span></p></li><li><p><span><span>Responsible for implementation of new business opportunities and account set-up compliance through drafting documentation, creating c-codes, liaising with CHR corporate entities for account creation, and developing CSOPs </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Develop account relationships with contacts at multiple levels within the organization </span></span><span> </span></p></li><li><p><span><span>Identify opportunities to further penetrate accounts by selling CHR’s diverse services </span></span><span> </span></p></li><li><p><span><span>Provide solution design through face-to-face interaction with accounts </span></span><span> </span></p></li><li><p><span><span>Bring pricing options & recommendations to account leadership </span></span><span> </span></p></li><li><p><span><span>Identify issues, seeking input from others to determine best course of action & implement solutions </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Manage customer expectations through the creation and utilization of SOPs, KPIs and other account specific metrics</span></span><span> </span></p></li><li><p><span><span>Contribute to the development and management of the annual account plan and budget. Provide updates to internal team in addition to reviewing on a quarterly basis & making adjustment as necessary </span></span><span> </span></p></li><li><p><span><span>Sell and negotiate at a core / strategic level</span></span><span> </span></p></li><li><p><span><span>Penetrates the account by making contacts and building relationships at multiple levels and in multiple departments within the account</span></span><span> </span></p></li><li><p><span><span>Establish and maintain relationships with day-to-day / weekly / monthly contacts</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Conducts regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer</span></span><span> </span></p></li><li><p><span><span>Consistently ensures execution of business through local Branch procedures</span></span><span> </span></p></li><li><p><span><span>Acts as an advocate for customers, internally conveying customer-specific needs across the organization, to ensure proper alignment and prioritization of resources</span></span><span> </span></p></li><li><p><span><span>Create / Review internal account metrics on a regular basis (weekly)</span></span><span> </span></p></li><li><p><span><span>Uses internal tools and resources, including but not limited to service line and pricing SMEs, to determine customer pricing strategy</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Partners with operations and product/supply teams to ensure optimal execution through the use of SOPs, best in class business processes, and mutually agreed upon customer KPI’s</span></span><span> </span></p></li><li><p><span><span>Site Specific: Owned NR: 15.000-100.00; Load volume (per annum): 160-325</span></span><span> </span></p></li><li><p><span><span>Other duties or responsibilities as assigned according to the team and/or country specific requirements</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>QUALIFICATIONS</span></b><span> </span></p></div></div><div><div><p><span><span>Required</span><span>:</span></span><span> </span></p></div><div><ul><li><p><span><span>High school diploma </span></span><span> </span></p></li><li><p><span><span>Minimum </span><span>2 years of Global Forwarding experience or Account Management experience in the logistics industry or field. International is preferred </span></span><span> </span></p></li><li><p><span><span>Excellent communication, presentation skills and the ability to negotiate at all levels</span></span><span> </span></p></li><li><p><span><span>Ability to work under pressure</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Proficient in Microsoft Office Suite of programs</span></span><span> </span></p></li><li><p><span><span>Ability to multi-task, prioritize, and manage time effectively </span></span><span> </span></p></li><li><p><span><span>Ability to build strong customer relationships </span></span><span> </span></p></li><li><p><span><span>Ability to work in a team environment, while also delivering independent results </span></span><span> </span></p></li><li><p><span><span>Strong ability to persuade, motivate, and influence others </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Self-driven, results - orientated individual with a positive outlook and clear focus on high quality and</span></span><span> </span></p></li></ul></div><div><p><span><span>business profitability</span></span><span> </span></p></div><div><ul><li><p><span><span>Strong orientation towards growth, sales relationship building, negotiation, and financial acumen, developing long-term relationships with customers</span></span><span> </span></p></li><li><p><span><span>Ability to develop a thorough understanding of CHRW’s service portfolio, business strategies and technology systems</span></span><span> </span></p></li><li><p><span><span>Understanding HMRC procedures and regulations</span></span><span> </span></p></li></ul></div></div><div><div><p><span> </span></p></div><div><p><span><span>Prefer</span><span>r</span><span>ed:</span></span><span> </span></p></div><div><ul><li><p><span><span>Bachelor’s degree/Degree level education</span></span><span> </span></p></li><li><p>Fluency in English and Dutch</p></li><li><p><span><span>Working experience in a matrix organization</span></span><span> </span><span><span> </span></span></p></li><li><p><span><span>Ability to speak multiple languages </span></span><span> </span></p></li><li><p><span><span>Values a diverse and inclusive work environment</span></span><span> </span></p></li></ul><p></p><p></p><p><b>Disclaimer:</b></p><ul><li>This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.</li></ul><p></p><p><b>Equal Opportunity and Affirmative Action Employer</b></p><ul><li>C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.</li></ul></div></div><p></p><p></p><p><span>Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!</span></p><p></p><h1 style='font-size:18px;'><b>Why Do You Belong at C.H. Robinson?</h1></b> <br><p>Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.</p><p>As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.</p><br>
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Feb 15th, 2023 08:19AM
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Feb 15th, 2023 08:19AM
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C.H. Robinson Worldwide
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Industrials
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Industrial Transportation
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nasdaq:chrw
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jobs.chrobinson.com
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jobs.chrobinson.com
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Feb 15th, 2023 12:00AM
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Responsable développement produits aériens - HYBRIDE / Air Product Development Manager - HYBRID
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Open
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027 CH Robinson Worldwide Canada LTD
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Full time
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Mississauga, Ontario, CANADA
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Mississauga
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Ontario
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CAN
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Jan 16th, 2023 12:00AM
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<p><b>RÉSUMÉ DU POSTE</b></p><p>Le responsable du développement des produits aériens est responsable de la gestion et de la coordination du développement commercial régional. La responsabilité est de soutenir le développement des ventes au sein du réseau de succursales et des équipes de vente, en se concentrant sur le développement des affaires nouvelles et existantes. Le responsable du développement de produits travaille avec tous les secteurs de la région pour sensibiliser et se concentrer sur leur voie commerciale spécifique. Le responsable du développement de produits dirige les activités de vente quotidiennes en ce qui concerne l'identification des opportunités, la concentration et les rapports sur les progrès et les défis. Ils travaillent avec leurs équipes de vente locales, notre réseau mondial et leurs propres clients potentiels pour découvrir et évaluer les besoins commerciaux et les critères d'achat critiques.</p><p></p><p><b>RESPONSABILITÉS</b></p><ul><li>Les tâches et responsabilités de ce poste comprennent, mais sans s'y limiter, les éléments suivants :</li><li>Participe activement aux améliorations/développements de produits et aux discussions sur les prix</li><li>Travaille avec la direction locale et régionale pour développer des stratégies de vente, des listes cibles et la croissance du volume pour le produit Air</li><li>Identifie les opportunités, concentre l'attention et rend compte des progrès et des défis</li><li>Partage les données, les exigences et les attentes spécifiques des clients avec les ressources internes pour créer en collaboration des solutions de chaîne d'approvisionnement viables</li><li>Pour les opportunités plus importantes, contribuer directement à l'analyse de la conception de la solution et aider à rechercher en détail les besoins de la chaîne d'approvisionnement du client afin de fournir une solution personnalisée. Travailler avec des spécialistes de la chaîne d'approvisionnement et de la technologie pour documenter la situation spécifique du client et diriger ou aider à présenter la solution logistique proposée</li><li>Gère les relations avec les transporteurs et les négociations</li><li>Utilise des stratégies de négociation et de vente efficaces pour discuter des prix et vendre des solutions</li><li>Formule des recommandations de nature stratégique pour assurer une croissance soutenue de C.H. Part de marché Robinson sur voies de circulation identifiées</li><li>Communique et assure l'exécution des stratégies en travaillant avec les ressources de vente locales et régionales et leurs homologues à l'étranger</li><li>Visite les principaux bureaux régionaux pour promouvoir la voie commerciale et participe aux appels de vente avec les ressources de vente locales</li><li>Fournit une formation/sensibilisation spécifique au marché à toutes les ressources de vente locales et au personnel régional</li><li>Autres tâches ou responsabilités assignées en fonction des exigences spécifiques de l'équipe et/ou du pays</li></ul><p><br /><b>QUALIFICATIONS</b></p><p>Requis:</p><ul><li>Diplôme d'études secondaires ou équivalent</li><li>Minimum de 5 ans d'expérience dans le secteur des ventes au sein du transit international (aérien)</li></ul><p><br />Préféré:</p><ul><li>Baccalauréat d'un collège ou d'une université accrédité</li><li>Excellentes compétences en communication écrite et verbale</li><li>Compétences démontrées en vente, en relations interpersonnelles et en analyse</li><li>Connaissance de l'industrie de la logistique, de la conception de solutions et de la chaîne d'approvisionnement en ce qui concerne le Canada et les États-Unis</li><li>Capacité éprouvée à créer et à coordonner des programmes complets Trade Lane</li><li>Capacité à penser de manière créative et stratégique</li><li>Proactif, minutieux et curieux</li><li>Forte orientation stratégique, établissement de relations, compétences en négociation et sens aigu des affaires</li><li>Maîtrise de la suite de programmes Microsoft Office</li><li>Valorise un environnement de travail diversifié et inclusif</li></ul><p></p><p>----------------------------------------------------------------------------------------------------------</p><p></p><p><b>POSITION SUMMARY</b></p><p><span>The Air Product Development Manager is responsible for managing and coordinating regional trade development. The responsibility is to support sales development within the branch network and branch sales teams, focused on developing new and existing business. The Product Development Manager works with all areas of the region to generate awareness and focus on their specific trade lane. The Product Development Manager leads the day to day sales activities as it relates to identifying opportunities, driving focus, and reporting on progress and challenges. They work with their local sales teams, our Global network, and own potential clients to discover and assess business requirements and critical buying criteria.</span><br /> <br /><b>DUTIES AND RESPONSIBILITIES</b></p><p>The duties and responsibilities of this position consists of, but are not limited to, the following:</p><ul><li>Actively participates in product enhancements/developments and pricing discussions</li><li>Works with local and regional management to develop sales strategies, target lists, and volume growth for Air product</li><li><span>Identifies opportunities, drives focus and reports on progress and challenges</span></li><li>Shares customer specific data, requirements, and expectations with internal resources to collaboratively create viable supply chain solutions</li><li><span>For larger opportunities directly contribute to the solution design analysis and help research the customer’s supply chain needs in detail in order to provide a custom solution. Work with supply chain and technology specialists to document the customer’s specific situation and lead or assist in presenting the proposed logistics solution</span></li><li>Manages carrier relationships and negotiations</li><li>Uses effective negotiation and sales strategies in discussing pricing and selling solutions</li><li>Makes recommendations of strategic nature to ensure sustained growth of C.H. Robinson market share on identified traffic lanes</li><li>Communicates and ensures execution of strategies by working with local and regional sales resources and overseas counterparts</li><li>Visits key regional offices to promote the trade lane and join sales calls with local sales resources</li><li>Provides market specific training/awareness to all local sales resources and regional staff</li><li>Other duties or responsibilities as assigned according to the team and/or country specific requirements</li></ul><p></p><p><b>QUALIFICATIONS</b></p><p>Required:</p><ul><li>High School Diploma or GED</li><li>Minimum of 5 years’ Sales industry experience within Global Freight Forwarding (air)</li></ul><p></p><p>Preferred:</p><ul><li>Bachelor’s degree from an accredited college or university</li><li>Excellent written and verbal communication skills</li><li>Demonstrated sales, interpersonal, and analytical skills</li><li>Knowledge of the logistics industry, solution design, and supply chain as it relates to Canada & US</li><li>Proven ability to create and coordinate comprehensive Trade Lane programs</li><li>Ability to think creatively and strategically</li><li>Pro-active, detail oriented and inquisitive</li><li>Strong strategic orientation, relationship building, negotiation skills and business acumen</li><li>Proficient in Microsoft Office Suite of programs</li><li>Values a diverse and inclusive work environment</li></ul><p style='text-align:inherit'></p><p style='text-align:inherit'></p><p><span>Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!</span></p><p></p><p style='text-align:left'><b>Benefits</b></p><p><b><span>Your Health, Wealth and Self</span></b></p><p><span>Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: </span></p><ul><li><p>Medical</p></li><li><p>Dental</p></li><li><p><span>Basic and Supplemental Life Insurance</span></p></li><li><p>Vacation and PTO time</p></li><li><p>Paid holidays</p></li><li><p>Short-Term and Long-Term Disability</p></li><li><p><span>Retirement Plan with 5% company matching</span></p></li><li><p>Employee Stock Purchase Plan</p></li><li><p><span>Charitable Giving Match Program</span></p></li><li><p><span>Plus a broad range of career development, networking, and team-building opportunities</span></p></li></ul><p><span>Dig in to our full list of benefits on </span><a href='https://jobs.chrobinson.com/culture' target='_blank'>OUR CULTURE</a> <span>page.</span><br /> </p><h1 style='font-size:18px;'><b>Why Do You Belong at C.H. Robinson?</h1></b> <br><p>Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.</p><p>As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.</p><br>
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Feb 15th, 2023 08:19AM
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Feb 15th, 2023 08:19AM
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C.H. Robinson Worldwide
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Industrials
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Industrial Transportation
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nasdaq:chrw
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jobs.chrobinson.com
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jobs.chrobinson.com
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Feb 15th, 2023 12:00AM
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Représentant du portefeuille de Capacité /Capacity Portfolio Representative
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Open
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003 C.H. Robinson Company Canada Ltd.
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Full time
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Montreal, Quebec, CANADA
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Montreal
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Quebec
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CAN
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Feb 7th, 2023 12:00AM
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<p><b><span>Représentant du portefeuille de capacités</span></b></p><p><b><span>Aimez-vous créer de nouvelles relations? </span></b><span>Vous épanouissez-vous lorsque vous jonglez avec plusieurs projets, travaillez en harmonie avec une équipe incroyable et résolvez-vous des problèmes? Si vous avez répondu « oui », passez à l’étape et postulez pour notre poste de représentant du portefeuille de la capacité.</span></p><p><span>Vous serez responsable de la croissance et de la rétention </span>d’un portefeuille de transporteurs<span> , tout en exécutant la prestation de services pour atteindre les engagements des clients. Les représentants du portefeuille de capacité sont des ambassadeurs de la marque C.H. Robinson, responsables de favoriser des expériences client positives tout en développant votre portefeuille d’affaires. Voici où votre talent pour l’établissement de relations, la résolution de problèmes et la fourniture d’une expérience client exceptionnelle est essentiel.</span></p><p><span>Pour réussir, vous déploierez la persuasion des ventes et un sentiment d’urgence ainsi qu’une compréhension approfondie des défis commerciaux quotidiens et des objectifs de la chaîne d’approvisionnement de vos clients. Ça a l’air amusant? Lisez la suite.</span></p><p><b><span>Alors, que pouvons-nous faire pour vous?</span></b></p><p>Lorsque vous y parvenez, nous réussissons. Notre engagement à vous équiper pour réussir commence dès le premier jour avec notre programme d’intégration dynamique et complet. Démarrez votre connaissance de notre entreprise et de notre industrie et assurez votre maîtrise de nos systèmes et processus grâce à notre programme d’intégration complet et interactif. <span>Nous investissons dans votre croissance et votre développement professionnels et vous aidons à atteindre vos objectifs de vie grâce à nos excellents ensembles d’avantages sociaux. Ici, vous avez la flexibilité de créer une carrière qui fonctionne avec votre vie. Sans oublier une culture collaborative et accueillante, des groupes de ressources inclusives pour les employés, des happy hours virtuels, des événements de réseautage... Nous pourrions continuer encore et encore!</span></p><p><b><span>Parlons d’argent...</span></b></p><p><span>Nous fournissons à nos représentants du portefeuille de capacité un salaire de base compétitif. Au fil du temps, vous aurez également la possibilité d’obtenir un bonus mensuel basé sur vos performances stellaires. </span></p><p><b><span>Flexibilité pour votre bien-être </span></b></p><p>À long terme, ce poste vous offre la flexibilité de travailler à distance 1-2 jours par semaine, et votre équipe de recrutement vous renseignera sur les détails de votre poste et de votre emplacement exacts en attendant, en fonction de la situation actuelle.</p><p>Nous reconnaissons que la vie n’est pas seulement une question de travail. C’est pourquoi notre modèle de travail hybride vous donne la flexibilité de créer une carrière qui correspond à vos objectifs personnels et professionnels.</p><p><b><span>Lors de votre prochaine aventure, vous...</span></b></p><p><span>Développez votre portefeuille</span></p><ul><li><span>Apprenez et démontrez la compréhension des activités, des objectifs de croissance, des préférences, des capacités, de l’équipement et de l’expertise du transporteur afin de maximiser la relation, l’utilisation de la capacité, l’utilisation des produits numériques et la satisfaction des transporteurs.</span></li><li><span>Surveiller l’activité et/ou la dormance des comptes au sein du portefeuille tout en étudiant les causes potentielles, identifier des solutions et prendre les mesures appropriées pour développer les comptes inactifs ou sous-utilisés.</span></li><li><span>Développer une compréhension des produits de réservation automatisés, y compris Réserver maintenant, Auto-Book, Programmes de capacité engagée, et les avantages de chacun pour le transporteur et C.H. Robinson. </span></li><li><span>Acquérir une solide compréhension du site Web de l’opérateur C.H. Robinson et des applications mobiles qui introduisent et informent les opérateurs à mesure que de nouveaux outils ou fonctionnalités sont publiés. </span></li><li><span>Sensibiliser et tirer parti des avantages des programmes de paiement des transporteurs en identifiant les produits les mieux adaptés à chaque transporteur en fonction des besoins et des préférences</span></li></ul><p><span>Appuyer l’approvisionnement en capacités</span></p><ul><li><span>Mieux comprendre la dynamique du marché du fret, la saisonnalité et les facteurs de l’offre et de la demande qui influent sur la disponibilité de la capacité et les décisions en matière de prix</span></li><li><span>Acquérir de l’expertise grâce à la capacité d’analyse analytique et aux outils internes d’établissement des coûts et utiliser ces outils pour guider des décisions d’achat et de négociation éclairées</span></li><li><span>Afficher, négocier et sécuriser de manière proactive la capacité transactionnelle disponible ou engagée souhaitée </span></li></ul><p><span>Offrir un service à la clientèle exceptionnel</span></p><ul><li><span>Fournir un niveau de service supérieur au transporteur en identifiant les problèmes ou en y répondant et en déterminant le meilleur plan d’action lors de la mise en œuvre des solutions.</span></li><li><span>Examiner régulièrement les commentaires des transporteurs et y répondre en conséquence</span></li><li><span>Permettre le flux de trésorerie du transporteur en fournissant des avances de fonds, en fournissant des conseils ou des mesures directes pour résoudre les problèmes de crédit, etc. </span></li></ul><p><span>Exécuter l’efficacité du processus</span></p><ul><li><span>Travailler en étroite collaboration avec les partenaires internes sur les mises à jour des expéditions, la résolution des problèmes et / ou l’exécution opérationnelle</span></li><li><span>Permettre une visibilité constante et précise de la charge de transit </span></li><li><span>Renforcer l’attente d’exigences de ramassage et de livraison à temps avec les transporteurs et identifier les causes profondes possibles des problèmes pour améliorer les résultats</span></li></ul><p><b><span>Vous êtes un excellent ajustement si vous avez: </span></b></p><ul><li><span>Diplôme d’études secondaires ou équivalent GED</span></li><li><span>Propre au site : Entièrement rédigéen français et en anglais (écrit et verbal) </span></li></ul><p><b><span>Encore mieux si vous : </span></b></p><ul><li><span>Valoriser un environnement de travail diversifié et inclusif</span></li><li><span>Détenir un baccalauréat d’un collège ou d’une université accréditée </span></li><li><span>Avoir de l’expérience dans l’utilisation du point de vue du client pour guider les décisions et les actions</span></li><li><span>Peut persuader, motiver, influencer et négocier avec les autres</span></li><li><span>Faire preuve de solides compétences en matière de prise de décision, de multitâche, de </span>communication et d’interpersonnel</li><li><span>Profitez d’un travail axé sur les solutions en tirant parti des outils appropriés pour évaluer et faire des recommandations</span></li></ul><p><span>Nous apprécions un environnement où vous pouvez grandir en vous mettant au défi et sommes soutenus par le potentiel de promotion interne - dans les ventes, le transfert mondial, les opérations, la gestion de compte ou d’autres domaines - afin que vous puissiez découvrir de nouveaux intérêts, développer vos forces et atteindre vos objectifs de vie. Alors, qu’attendez-vous pour? <b>Cliquez sur le bouton Appliquer. </b></span></p><p></p><p></p><p><b><span>Capacity Portfolio Representative</span></b></p><p><b><span>Do you enjoy creating new relationships? </span></b><span>Do you thrive when you are juggling multiple projects, working in harmony with an amazing team, and solving problems? If you answered “yes,” step right up and apply for our Capacity Portfolio Representative position.</span></p><p><span>You will be responsible for growing and retaining </span>a carrier<span> portfolio, while also executing service delivery to achieve customer commitments. Capacity Portfolio Representatives are C.H. Robinson brand ambassadors, accountable for fostering positive customer experiences while growing your book of business. Here’s where your talent for relationship building, problem solving, and delivering an exceptional customer experience is critical.</span></p><p><span>To be successful, you will deploy sales persuasion and a sense of urgency plus a keen understanding of your customers’ daily business challenges and supply chain goals. Sound fun? Read on.</span></p><p><b><span>So what can we do for you?</span></b></p><p>When you achieve, we succeed. Our commitment to equipping you for success begins on day one with our dynamic and comprehensive onboarding program. Jumpstart your knowledge of our company and industry and ensure your proficiency with our systems and processes with through our comprehensive, interactive onboarding program. <span>We invest in your professional growth and development, and help you reach your life goals with our excellent benefits packages. Here, you have the flexibility to create a career that works with your life. Not to mention a collaborative, welcoming culture, inclusive employee resource groups, virtual happy hours, networking events... We could go on and on!</span></p><p><b><span>Let’s talk money…</span></b></p><p><span>We provide our Capacity Portfolio Representatives with a competitive base salary. Over time, you will also have opportunities to achieve a monthly bonus based on your stellar performance. </span></p><p><b><span>Flexibility for your wellbeing </span></b></p><p>Long-term, this position offers you the flexibility to work remotely 1-2 days per week, and your recruiting team will fill you in on details for your exact position and location in the meantime, depending on the current situation.</p><p>We recognize life’s not all about work. That’s why our hybrid work model gives you the flexibility to create a career that works with your personal and professional goals.</p><p><b><span>On your next adventure, you’ll…</span></b></p><p><span>Grow your portfolio</span></p><ul><li><span>Learn and demonstrate understanding of carrier’s business, growth goals, preferences, capabilities, equipment, and expertise to maximize the relationship, capacity utilization, use of digital products and carrier satisfaction.</span></li><li><span>Monitor the activity and/or dormancy of accounts within the portfolio while also investigating potential causes, identify solutions, and take appropriate action to grow inactive or underutilized accounts.</span></li><li><span>Develop an understanding of automated booking products including Book it Now, Auto-Book, Committed Capacity Programs, and the benefits of each to the carrier and C.H. Robinson. </span></li><li><span>Build a solid understanding of the C.H. Robinson carrier website and mobile apps’ introducing and informing carriers as new tools or features are released. </span></li><li><span>Drive awareness and benefits of carrier payment programs by identifying which products are best suited to each carrier based on needs and preferences</span></li></ul><p><span>Support Capacity Procurement</span></p><ul><li><span>Build an understanding of freight market dynamics, seasonality and supply and demand factors that influence capacity availability and pricing decisions</span></li><li><span>Gain expertise with capacity analytical and internal costing tools and use these tools to guide informed buying/negotiating decisions</span></li><li><span>Proactively post, negotiate and secure available transactional or desired committed capacity </span></li></ul><p><span>Deliver Exceptional Customer Service</span></p><ul><li><span>Deliver a superior level of service to the carrier by identifying or responding to issues and determining the best course of action while implementing solutions.</span></li><li><span>Regularly review carrier feedback and respond accordingly</span></li><li><span>Enable carrier’s cash flow by providing cash advances, providing guidance or direct action to resolve payable issues, etc. </span></li></ul><p><span>Execute Process Efficiency</span></p><ul><li><span>Work closely with internal partners on shipment updates, problem resolution and/or operational execution</span></li><li><span>Enable consistent and accurate transit load visibility </span></li><li><span>Reinforce the expectation of on-time pick-up and delivery requirements with carriers and identify any possible root causes issues to improve results</span></li></ul><p><b><span>You’re a great fit if you have: </span></b></p><ul><li><span>High School Diploma or GED equivalent</span></li><li><span>Site Specific: Fully fluent in French and English (written and verbal) </span></li></ul><p><b><span>Even better if you: </span></b></p><ul><li><span>Value a diverse and inclusive work environment</span></li><li><span>Hold a Bachelor’s degree from an accredited college or university </span></li><li><span>Have experience using customer perspective to guide decisions and actions</span></li><li><span>Can persuade, motivate, influence, and negotiate with others</span></li><li><span>Display strong decision-making, multi-tasking, </span>communication and interpersonal skills</li><li><span>Enjoy solutions driven work by leveraging appropriate tools to evaluate and make recommendations</span></li></ul><p><span>We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals. So what are you waiting for? </span><b><span>Click that apply button. </span></b> </p><p style='text-align:inherit'></p><p style='text-align:inherit'></p><p style='text-align:left'><span>Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!</span></p><p style='text-align:inherit'></p><p style='text-align:left'><b>Benefits</b></p><p><b><span>Your Health, Wealth and Self</span></b></p><p><span>Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: </span></p><ul><li><p>Medical (including Vision and Telemedicine)</p></li><li><p>Dental</p></li><li><p><span>Basic and Supplemental Life Insurance</span></p></li><li><p>Vacation and PTO time</p></li><li><p>Paid holidays</p></li><li><p>Short-Term and Long-Term Disability</p></li><li><p><span>Retirement Plan with 5% company matching</span></p></li><li><p>Employee Stock Purchase Plan (ESPP)</p></li><li><p><span>Charitable Giving Match Program</span></p></li><li><p><span>Plus a broad range of career development, networking, and team-building opportunities</span></p></li></ul><p><span>Dig in to our full list of benefits on </span><a href='https://jobs.chrobinson.com/culture' target='_blank'>OUR CULTURE</a> <span>page.</span><br /> </p><h1 style='font-size:18px;'><b>Why Do You Belong at C.H. Robinson?</h1></b> <br><p>Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.</p><p>As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.</p><br>
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Feb 15th, 2023 08:19AM
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Feb 15th, 2023 08:19AM
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C.H. Robinson Worldwide
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Industrials
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Industrial Transportation
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nasdaq:chrw
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jobs.chrobinson.com
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jobs.chrobinson.com
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Jan 2nd, 2023 12:00AM
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Route Development Manager - Middle East & Africa
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Open
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163 CH Robinson Freight Services Middle East DMCC
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Full time
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Dubai, UNITED ARAB EMIRATES
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Dubai
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ARE
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Nov 29th, 2022 12:00AM
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<p><b>Trade Lane Responsibilities</b></p><p>- Design and Develop Trade Lane Strategy for MEA and AFR Trade Lane by agreeing with the Regions on Commercial support and direction to maximize the volume and profitability.</p><p>- Developing a strong pipeline for the lane working along with the commercial / Sales Team / RDM / PDM counterparts in the focused countries.</p><p>- Work closely with the product functions to develop different strategies to grow each of products in the lane.</p><p>- The candidate is expected to be well-versed with all the products including Air, Ocean, and landside activities like transportation and CHB in both the sides.</p><p>- Responsible for monitoring the performance of the lane and sharing feedback with the commercial leadership in the regions.</p><p>-The Role will be important with respect to the growth plan of the South Asia and to maintain the market leadership in the lane.</p><p>-Support sales organization in securing “must win” contracts as a subject matter expert (SME) for solution customers.</p><p>-Suggest new developments related to the growth of our product and customer portfolio, enhanced efficiencies, and customer satisfaction.</p><p>- Achieve the targets set for the region in the trade lane.</p><p>-Act as SME for Lane, sharing process, and operational knowledge</p><p></p><p><b>Agent Development</b></p><p>- Support onboarding of new agents into the region and to the global Network as per the global guidelines.</p><p>- Work with appointed Agent to develop business between agents’ locations and CH Robinson Network</p><p>- Engage Commercial and product stakeholder at both ends to develop Products.</p><p>- Collaborate with operational leaders to implement processes and procedures with agent partners that are consistent with what is in place internally, to ensure a smooth and efficient operational process.</p><p>- Work with different teams to develop agent -related initiatives, awareness campaign and key communication</p><p>- Monitor Atmosphere for sales development and process adherence.</p><p>- Develop leads between the lanes and follow-up on opportunities</p><p>- Be the escalations desk for Agents and Network. Resolve disputes.</p><p>- Train/Guide Agents to work as per CH Robinson policies and process. Monitor them.</p><p>- Train/Guide Network Office for MEA and AFR markets.</p><p>- Monitor volume and financial data and review performance of Agent.</p><p>- Support New customer implementation</p><p>- Monitor AR and AP of Appointed Agents</p><p></p><p><b><span>Key skills</span></b></p><ul><li>Strong commercial acumen</li><li>Min 10-12 years of industry relevant experience.</li><li>Strong understanding of MEA and AFR Markets.</li><li>Project Management Skills</li><li>Highly motivated, self-driven, and true ownership of the global agent network.</li><li>Good communicator & stakeholder management in a global context</li><li>Strong understanding of the MEA and AFR trade lanes with the rest of the world</li><li>A conscientious and proactive attitude</li><li>Strong conceptual abilities</li><li>Ambition to support a specialist network</li><li>Expert level knowledge of all the products in the network</li><li>Experienced in solution design,</li><li>Strong drive to deliver and performance management skills</li><li>Advance level of English, both verbal and written is a requirement. Additional languages are beneficial</li><li>40-50% Travel expected in the role.</li></ul><p></p><p></p><p style='text-align:inherit'></p><p style='text-align:inherit'></p><p><b>Your Health, Wealth, and Self</b></p><p>Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:</p><ul><li>Employee Insurance Benefits</li><li>Variable Pay based on position</li><li>Hybrid Work Model with Flexi Hours</li><li>Paid time off to manage work-life balance</li><li>Paid Maternity & Paternity Leaves</li><li>Paid Public Holidays</li><li>Reward & Recognition Program</li><li>Special Mobility Assistance</li><li>Employee Wellness Initiatives</li><li>Plus a broad range of career development, networking, and team-building opportunities</li></ul><p></p><p style='text-align:left'><b>Equal Opportunity Statement</b></p><p style='text-align:left'><span>C.H. Robinson recognizes the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. As an equal opportunity employer, we may invite you to complete the voluntary self-identification. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment, Any information provided will be kept confidential, and separate from your employment application. This information may be used for diversity reporting purposes in accordance with applicable local law.</span></p><h1 style='font-size:18px;'><b>Why Do You Belong at C.H. Robinson?</h1></b> <br><p>Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.</p><p>As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.</p><br>
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Jan 2nd, 2023 08:58AM
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Jan 2nd, 2023 08:58AM
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C.H. Robinson Worldwide
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Industrials
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Industrial Transportation
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nasdaq:chrw
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jobs.chrobinson.com
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jobs.chrobinson.com
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Jan 3rd, 2023 12:00AM
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Route Development Manager - Middle East & Africa
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Open
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163 CH Robinson Freight Services Middle East DMCC
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Full time
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Dubai, UNITED ARAB EMIRATES
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Dubai
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ARE
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Nov 29th, 2022 12:00AM
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<p><b>Trade Lane Responsibilities</b></p><p>- Design and Develop Trade Lane Strategy for MEA and AFR Trade Lane by agreeing with the Regions on Commercial support and direction to maximize the volume and profitability.</p><p>- Developing a strong pipeline for the lane working along with the commercial / Sales Team / RDM / PDM counterparts in the focused countries.</p><p>- Work closely with the product functions to develop different strategies to grow each of products in the lane.</p><p>- The candidate is expected to be well-versed with all the products including Air, Ocean, and landside activities like transportation and CHB in both the sides.</p><p>- Responsible for monitoring the performance of the lane and sharing feedback with the commercial leadership in the regions.</p><p>-The Role will be important with respect to the growth plan of the South Asia and to maintain the market leadership in the lane.</p><p>-Support sales organization in securing “must win” contracts as a subject matter expert (SME) for solution customers.</p><p>-Suggest new developments related to the growth of our product and customer portfolio, enhanced efficiencies, and customer satisfaction.</p><p>- Achieve the targets set for the region in the trade lane.</p><p>-Act as SME for Lane, sharing process, and operational knowledge</p><p></p><p><b>Agent Development</b></p><p>- Support onboarding of new agents into the region and to the global Network as per the global guidelines.</p><p>- Work with appointed Agent to develop business between agents’ locations and CH Robinson Network</p><p>- Engage Commercial and product stakeholder at both ends to develop Products.</p><p>- Collaborate with operational leaders to implement processes and procedures with agent partners that are consistent with what is in place internally, to ensure a smooth and efficient operational process.</p><p>- Work with different teams to develop agent -related initiatives, awareness campaign and key communication</p><p>- Monitor Atmosphere for sales development and process adherence.</p><p>- Develop leads between the lanes and follow-up on opportunities</p><p>- Be the escalations desk for Agents and Network. Resolve disputes.</p><p>- Train/Guide Agents to work as per CH Robinson policies and process. Monitor them.</p><p>- Train/Guide Network Office for MEA and AFR markets.</p><p>- Monitor volume and financial data and review performance of Agent.</p><p>- Support New customer implementation</p><p>- Monitor AR and AP of Appointed Agents</p><p></p><p><b><span>Key skills</span></b></p><ul><li>Strong commercial acumen</li><li>Min 10-12 years of industry relevant experience.</li><li>Strong understanding of MEA and AFR Markets.</li><li>Project Management Skills</li><li>Highly motivated, self-driven, and true ownership of the global agent network.</li><li>Good communicator & stakeholder management in a global context</li><li>Strong understanding of the MEA and AFR trade lanes with the rest of the world</li><li>A conscientious and proactive attitude</li><li>Strong conceptual abilities</li><li>Ambition to support a specialist network</li><li>Expert level knowledge of all the products in the network</li><li>Experienced in solution design,</li><li>Strong drive to deliver and performance management skills</li><li>Advance level of English, both verbal and written is a requirement. Additional languages are beneficial</li><li>40-50% Travel expected in the role.</li></ul><p></p><p></p><p style='text-align:inherit'></p><p style='text-align:inherit'></p><p><b>Your Health, Wealth, and Self</b></p><p>Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:</p><ul><li>Employee Insurance Benefits</li><li>Variable Pay based on position</li><li>Hybrid Work Model with Flexi Hours</li><li>Paid time off to manage work-life balance</li><li>Paid Maternity & Paternity Leaves</li><li>Paid Public Holidays</li><li>Reward & Recognition Program</li><li>Special Mobility Assistance</li><li>Employee Wellness Initiatives</li><li>Plus a broad range of career development, networking, and team-building opportunities</li></ul><p></p><p style='text-align:left'><b>Equal Opportunity Statement</b></p><p style='text-align:left'><span>C.H. Robinson recognizes the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. As an equal opportunity employer, we may invite you to complete the voluntary self-identification. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment, Any information provided will be kept confidential, and separate from your employment application. This information may be used for diversity reporting purposes in accordance with applicable local law.</span></p><h1 style='font-size:18px;'><b>Why Do You Belong at C.H. Robinson?</h1></b> <br><p>Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.</p><p>As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.</p><br>
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Jan 3rd, 2023 12:30PM
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Jan 3rd, 2023 12:30PM
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C.H. Robinson Worldwide
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Industrials
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Industrial Transportation
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