nasdaq:dxm
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https://www.glassdoor.com?employer_id=692937
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Jun 12th, 2018 12:00AM
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Open
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Open
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Dex Media
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Current Employee - Business Advisor
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Saint Louis, MO
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USA
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"Save yourself the stress, depression and heartache"
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I have been working at Dex Media full-time (More than 3 years)
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The people in the office I am located in are great. Ok benefits.
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I was so excited about the acquisition between Dex and YP. As a former YP employee, I was looking forward to being a part of a company that seemed to understand that print directories are dying, and they were doing something about it. Boy was I in for a big surprise when everything started rolling out. This company has an obvious for disdain for all things formerly YP, including the work force that they acquired. This past year our objective in the retention/cancellation department rose from 52% to 89%. How the company feels that is possible or justified is beyond my knowledge. This company has literally sucked all the joy from my life. I have never, not once since the acquisition felt secure in my position. For the past year I have been battling extreme anxiety and depression, which were never evident or present in my life before the acquisition. With these impossible objectives and unwarranted stress this company puts on their employees, it’s not a surprise that 20% of their workforce is out on stress leave at any given time. Save yourself the heartache and find a different sales position. You won’t get anywhere with DexYP/Thryv.
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-1.0
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Doesn't Recommend
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-1.0
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Negative Outlook
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-1.0
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Disapproves of CEO
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8.0
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1.0
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3.0
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1.0
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2.0
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3.0
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1.0
|
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692937
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Open
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|
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No
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No
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Jun 14th, 2018 04:16AM
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Jul 11th, 2018 01:55AM
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Dex Media
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Consumer Services
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Health Care Equipment & Services
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nasdaq:dxm
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https://www.glassdoor.com?employer_id=692937
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Jun 6th, 2018 12:00AM
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Open
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Open
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Dex Media
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Former Employee - Anonymous Employee
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"Executive Market Manager"
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I believe that the company is moving in the right direction with an exceptional smb software solution
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I believe that the company is moving in the right direction with an exceptional smb software solution
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Needed downsizing caused company to lose some very good talent. Made sense though
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1.0
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Recommends
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1.0
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Positive Outlook
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1.0
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Approves of CEO
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5.0
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4.0
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4.0
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4.0
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4.0
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4.0
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692937
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Open
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|
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No
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No
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Jun 7th, 2018 02:15AM
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Jul 11th, 2018 01:55AM
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Dex Media
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Consumer Services
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Health Care Equipment & Services
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nasdaq:dxm
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https://www.glassdoor.com?employer_id=692937
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Jun 4th, 2018 12:00AM
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Open
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Open
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Dex Media
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|
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Do yourself a favor and don't work here
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on site cafeteria with good food everyday
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management, pay, customers, everything really
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-1.0
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NEGATIVE
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-1.0
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NEGATIVE
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-1.0
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DISAPPROVE
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3.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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0.0
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692937
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Open
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0.0
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[{"countHelpful": 0, "languageId": "eng", "userJobTitle": "Reputation Management Coordinator", "__typename": "EmployerResponse", "originalLanguageId": null, "id": 1732346, "responseDateTime": "2018-07-11T14:56:47.74", "translationMethod": null, "response": "We're sorry to hear that you feel this way. Thank you for your contributions to the company.", "responseOriginal": null, "countNotHelpful": 0}]
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REGULAR
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No
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No
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0.0
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|
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Jun 5th, 2018 01:51AM
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Jun 26th, 2021 04:35PM
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Dex Media
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Consumer Services
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Health Care Equipment & Services
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nasdaq:dxm
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https://www.glassdoor.com?employer_id=692937
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May 29th, 2018 12:00AM
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Open
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Open
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Dex Media
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Digital Marketing Coordinator
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Nice co-workers, great environment, fair workload
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Terrible management, nothing to learn
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1.0
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POSITIVE
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-1.0
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NEGATIVE
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|
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0.0
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2.0
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5.0
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3.0
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2.0
|
3.0
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1.0
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0.0
|
692937
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Open
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0.0
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[]
|
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No
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No
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0.0
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|
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Jun 22nd, 2018 09:27AM
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Jun 26th, 2021 04:35PM
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Dex Media
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Consumer Services
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Health Care Equipment & Services
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nasdaq:dxm
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https://www.glassdoor.com?employer_id=692937
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Apr 30th, 2018 12:00AM
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Open
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Open
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Dex Media
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Senior Marketing Analyst
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Raleigh, NC
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Overview
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Robust product line. Good training at the time
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Compensation is the best, need to restructure the pay plan
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1.0
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POSITIVE
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0.0
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NEUTRAL
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1.0
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APPROVE
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1.0
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3.0
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4.0
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4.0
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3.0
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3.0
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4.0
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0.0
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692937
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Open
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Listen to your employees
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0.0
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[]
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REGULAR
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No
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No
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0.0
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May 1st, 2018 03:23AM
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Jun 26th, 2021 04:35PM
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Dex Media
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Consumer Services
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Health Care Equipment & Services
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nasdaq:dxm
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https://www.glassdoor.com?employer_id=692937
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Apr 11th, 2018 12:00AM
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Open
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Open
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Dex Media
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On-Premise Sales Representative
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Marketing coordinator, Outside Sales Rep
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Compensation, Benefits, Freedom to work independently.
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Poor Reputation, No defined territories, inconsistency throughout.
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1.0
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POSITIVE
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0.0
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NEUTRAL
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1.0
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APPROVE
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1.0
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2.0
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4.0
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3.0
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3.0
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4.0
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4.0
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0.0
|
692937
|
Open
|
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0.0
|
[]
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REGULAR
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No
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No
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2.0
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Apr 13th, 2018 04:59AM
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Jun 26th, 2021 04:35PM
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Dex Media
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Consumer Services
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Health Care Equipment & Services
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nasdaq:dxm
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https://www.glassdoor.com?employer_id=692937
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Mar 30th, 2018 12:00AM
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Open
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Open
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Dex Media
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Management
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Need to treat employees the way they work so hard to treat your customers
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Benefits, great employees (many of which have left to be treated with respect)
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Reorganization is part of any business. In years past, Dex was all about doing what's right for it's people. As leaders we believed if you take care of your employees, listen to them, respect the job that they do and care about and manage each as an individual-great results would follow. No longer-
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-1.0
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NEGATIVE
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|
|
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1.0
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1.0
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1.0
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0.0
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0.0
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2.0
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0.0
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0.0
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692937
|
Open
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There are so many companies out there now that have what "we" use to have at Dex. Great environments with great results because they value their employees and treat them as equals. It's not about titles, it's about PEOPLE. It worked well for me for many years. I know how difficult being in a Leadership role is. But I also know how difficult it is being in an entry level position. Remember, with all due respect, the customers and employees that are bringing in revenues. If you are in a sales environment, find your gap to plan, sit down with your Team and get their feedback on how "we" can accomplish what needs to be accomplished. It should never be about "I NEED THIS TODAY-NOW GO MAKE IT HAPPEN!" Strategize and share ideas. And finally, you (Dex) have lost many of your top performers because of some of the things I've mentioned here. If you value ALL of your people, they will walk through fire for you. I know it worked for me. Best of luck in your future.
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0.0
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[]
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REGULAR
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No
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No
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0.0
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Apr 4th, 2018 03:33PM
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Jun 26th, 2021 04:35PM
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Dex Media
|
Consumer Services
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Health Care Equipment & Services
|
nasdaq:dxm
|
https://www.glassdoor.com?employer_id=692937
|
Mar 19th, 2018 12:00AM
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Open
|
Open
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Dex Media
|
Business Advisor
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Thank You
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Great people who really try each and every day! If you understand that it's a competitive marketplace and work hard, you can do it. I worked at Dex for over 20 years. The company gave me a great life and lots of opportunities to provide for my family.
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Print has its challenges. Very competitive as most industries are today.
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|
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1.0
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APPROVE
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1.0
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3.0
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4.0
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5.0
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4.0
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4.0
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4.0
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0.0
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692937
|
Open
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I wish everyone at Dex the very best!!! Thank you for over 20 years at the same company!!! Blessings to all.
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0.0
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[]
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REGULAR
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No
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No
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20.0
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|
|
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Mar 28th, 2018 06:35PM
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Jun 26th, 2021 04:35PM
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Dex Media
|
Consumer Services
|
Health Care Equipment & Services
|
nasdaq:dxm
|
https://www.glassdoor.com?employer_id=692937
|
Mar 15th, 2018 12:00AM
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Open
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Open
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Dex Media
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|
|
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Marketing consultant
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Worked here for 1 year. It is a sales position more than a consulting machine. The training is good, however I felt as though I was mislead on what the job was.
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Bait and switch for many people at the beginning. Product is dead.
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|
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0.0
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4.0
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0.0
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0.0
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0.0
|
0.0
|
0.0
|
0.0
|
692937
|
Open
|
|
0.0
|
[]
|
REGULAR
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No
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No
|
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0.0
|
|
|
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Mar 28th, 2018 06:35PM
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Jun 26th, 2021 04:35PM
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Dex Media
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Consumer Services
|
Health Care Equipment & Services
|
nasdaq:dxm
|
https://www.glassdoor.com?employer_id=692937
|
Mar 13th, 2018 12:00AM
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Open
|
Open
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Dex Media
|
Platinum Campaign Manager II
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Dallas, TX
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|
Platinum Campaign Manager II
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Fabulous co-workers and great building/workspace.
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Campaign managers are very overloaded with work. There is little freedom to solve problems or spend time with your clients' accounts. You operate off a checklist every month.
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-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
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0.0
|
3.0
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5.0
|
5.0
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3.0
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5.0
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3.0
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0.0
|
692937
|
Open
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Trust campaign managers enough to give them the liberty to take care of their clients' needs.
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0.0
|
[]
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REGULAR
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No
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No
|
|
4.0
|
|
|
|
Mar 28th, 2018 06:35PM
|
Jun 26th, 2021 04:35PM
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Dex Media
|
Consumer Services
|
Health Care Equipment & Services
|