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nasdaq:fbnc
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firstbancorp.applicantpro.com
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firstbancorp.applicantpro.com
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Jul 31st, 2018 12:00AM
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Business Development Officer III
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Open
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First Bank
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FULL_TIME
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Shallotte
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NC
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USA
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Jul 30th, 2018 12:00AM
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POSITION SUMMARY
The position of Business Development Officer III is responsible for developing new deposit, loan and merchant business for a specific target market of small to medium size businesses and business professionals; assisting the Branch Manager in performing various managerial functions of the department as directed, providing a superior level of customer relations and service; and ensuring compliance with Bank policies and procedures. The position of Business Development Officer is responsible for attaining established individual, department and Bank goals through active participation in sales management and officer call programs. This position may perform supervisory duties of department staff in the absence of the Branch Manager.
ESSENTIAL FUNCTIONS
May provide supervision and support to all areas of the department where service or assistance is needed; oversees activities of officers and other department personnel; opens and closes the department.
Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees; conducts specific periodic meetings and presentations on this topic with department officers and staff members.
Engages in business development activities and solicitation of new business prospects; participates in community affairs, business and service organizations, including public speaking; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; investigates and follows-up on significant changes in status of existing customers; meets with customers to discuss needs and outline appropriate Bank services and to resolve problems as necessary; assists in the organization of the department, coordinating available resources (e.g., staff, materials, etc.) for maximum results; and reviewing marketing strategies in relation to department and Bank goals and recommending suitable marketing approaches.
Assists in the assurance of audit compliance and procedure quality control for the department and recommends and initiates corrective actions to the Branch Manager.
Responds to inquiries or refers inquiries to the appropriate department or person, and exhibiting the necessary follow through with customers and/or staff involved.
Contributes to the overall profitability of the Bank; assists in the implementation of costs controls, income generation, and department marketing efforts.
Consistently applies sound decision making techniques pertaining to inquiries, approvals, requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.
Participates in the day-to-day operations for the department as directed; reviews and acts on daily reports.
Assists other officers in resolving inquiries and providing support; participates in various internal committees assigned by senior management.
Plays a positive role in the development and growth of department staff through excellent communication skills, both verbal and written, along with effective delegation skills assuring a highly cross-trained staff.
Assists the Branch Manager in performing personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; may supervise the daily activities of department staff including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training in the absence of the Branch Manager.
Ensures implementation and compliance to meet security precautions and protect customer deposits, bank assets and staff.
Processes, solves and answers complex customer transactions, problems or inquiries.
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Prepares a variety of routine and special reports as required
Maintains an advanced knowledge of financial industry status and trends
May assist Regional Executive, as authorized, to approve branch operations issues in the absence of Regional Executive at Branches within the region. Provide commercial loan training and assistance to managers and loan officers within region. Assist area managers and loan officers with sales calls and presentations.
Be prepared to assist local managers within Regional Executive's area, to assist in the bank's compliance with regulatory requirements and sales growth goals, by representing the Bank at all CRA activities and public relations programs, such as but not limited to first-time home buyers programs, trade shows, economic and community development groups, and neighborhood revitalization programs.
Completes annual compliance courses.
ADDITIONAL RESPONSIBILITIES
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Performs additional duties and responsibilities as directed.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Bachelor's degree in business, finance, or related field or equivalent work experience.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing and speech are required. Individual must have the ability to work with detailed information in a concentrated manner.
The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to approximately 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), typewriter, computer terminal, personal computer and related printers.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements: Vision, hearing, and speech are required. Individual must have the ability to work with detailed information in a concentrated manner. The ability to utilize the computer and/or calculator is necessary. Must have reliable transportation and a valid driver's license is preferred.
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions.
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Jul 31st, 2018 04:24PM
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Jul 31st, 2018 04:24PM
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First Bancorp
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Financials
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Banks
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nasdaq:fbnc
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firstbancorp.applicantpro.com
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firstbancorp.applicantpro.com
|
Jul 31st, 2018 12:00AM
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Retail CSR I
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Open
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First Bank
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FULL_TIME
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Wilmington
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NC
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USA
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Jul 24th, 2018 12:00AM
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POSITION SUMMARY
The position of Retail CSR I provides for efficient and effective service to customers, prospective customers and branch personnel via inbound telephone calls, email requests, secure messages, chat or other avenues approved by the Bank. The position provides first call resolution for all retail banking inquiries, some commercial inquiries, Online Banking (Retail and basic Business), Bankcard, Mobile Deposit and Bill Pay products. Service support also includes preparing stop payments, processing telephone transfer requests, and performing routine operational duties as directed. In addition to service support for these customers, potential cross-sell opportunities should be identified and referred to the appropriate department. Incoming calls are received from customers in multiple states. This incumbent should be a customer service oriented, fast learner and able to work in a fast paced environment and handle extremely confidential information.
ESSENTIAL FUNCTIONSAnswers all retail and some basic commercial customer phone call inquiries including, but not limited to: account inquires; general loan inquiries; stop payment requests; address/account type changes; loan payment reversals; fee or charge reversals.Returns customer phone messages from after hours.Performs account transactions including, but not limited to: payments & transfers.Assists customers with Telephone Banking inquiries including, but not limited to: password resets; basic system training; and basic troubleshooting.Assists customers with Online Banking inquiries including, but not limited to: password resets; secure access code delivery/retrieval, basic system training; Mobile Deposit enrollment/check deposit; Bill Pay enrollment/payment processing, e-Statement enrollment, external transfers, personal financial management tools and overall troubleshooting.Assists customers with Debit Card inquires including, but not limited to: new/replacement/existing card activations/PIN sets/resets and travel maintenance, card reorders, card closures, temporary card limit increases and card status research/changes resulting from Fraud Alerts or lost/stolen cards. Completes customer card transaction disputes.Train on new products/services as implemented in order to be knowledgeable of same for overall customer and branch support.Cross train on advanced products/services as needed for support of overall team needs and for potential advancement.Performs weekly peer recorded call reviews for quality assurance and reports results to Retail CSR Supervisor and Customer Service Manager. Researches and responds to secure/unsecure customer messages.Serves as a resource for operations, policy and procedure information to associates and customers by remaining current on all new and existing products specific to the Customer Service. Keeps abreast of bank-wide changes and be able to communicate the impact to customers. Recognize and evaluate cross-selling opportunities through customer profiles and account detail information. Provide, present and promote Service Excellence to all external and internal customers. Completes annual compliance courses.Completes other training as assigned.
ADDITIONAL RESPONSIBILITIES
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Performs additional duties and responsibilities as directed.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills.
Ability to work with minimal supervision.
Ability to prioritize work and responses to customers.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheets, web-based programs and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions. Application of Active Listening to effect problem solving for customer inquiries.
Additional preferred skills include customer service, product knowledge, quality focus, problem solving, documentation skills, listening, phone skills, conflict resolution, information analysis, and multi-tasking.
Preferred Skills:
Analytical Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs procedures as needed.
Problem Solving Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
Judgment Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Escalates issues to management as appropriate.
Planning/Organizing Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks.
Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Efficiency Demonstrates accuracy and thoroughness; looks for ways to improve efficiency while balancing quality and service excellence; Applies feedback to improve performance; Monitors own work to ensure effective use of time.
Physical Demands/Work Environment: Vision, hearing and speech are required. Individual must have the ability to work with detailed information in a concentrated manner.
The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), typewriter, computer terminal, personal computer, and related printers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements: Vision, hearing, and speech are required. Individual must have the ability to work with detailed information in a concentrated manner. The ability to utilize the computer and/or calculator is necessary. Must have reliable transportation and a valid driver's license is preferred.
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions
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Jul 31st, 2018 04:24PM
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Jul 31st, 2018 04:24PM
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First Bancorp
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Financials
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Banks
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nasdaq:fbnc
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firstbancorp.applicantpro.com
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firstbancorp.applicantpro.com
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Jul 31st, 2018 12:00AM
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Project Management Assistant
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Open
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First Bank
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FULL_TIME
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Southern Pines
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NC
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USA
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Jul 5th, 2018 12:00AM
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POSITION SUMMARY
The position of Project Management Assistant is a professional individual who assists the Project Management team with project requests and provides services for projects in accordance with the Project Management Office (PMO) Policy. Throughout the lifecycle of each assigned project, the assistant tracks documentation, project status, provides reports and assists with managing project teams to mitigate issues and risks.The Project Management Assistant works with both the business community and the technical community on projects in order to assist with prioritization and moving projects forward.
ESSENTIAL FUNCTIONS
Assists with scheduling of project teams, meetings and conference calls
Compiles meeting notes drafts
Creates projects and manages project documentation within the OnBase project repository
Works with project documentation within various sites when necessary (InfoNet, Sharefile, etc.)
Tracks project tasks and status
Provides reports
Assists with managing project teams to mitigate issues and risks.
Partners with business partners to conduct user acceptance testing
Coordinates the project resources.
Assists in assessment, development and implementation of new technologies within the company.
Ensures that quality service is provided to internal and external customers.
Ensures that regulatory requirements are satisfied and company policies are upheld.
Completes annual compliance courses.
ADDITIONAL RESPONSIBILITIES
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Performs additional duties and responsibilities as directed.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.Bachelor's degree in business or related field; or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Excellent project management, organization, and team collaboration skills
Excellent written and verbal communication skills
Excellent facilitation, collaboration, negotiation, and presentation skills
Ability to anticipate risks and devise solutions in the moment
Comfort with ambiguity, frequent change, or unpredictability
Strong team leadership skills
Excellent understanding of business complexity and project interdependencies
Intellectual curiosity and the ability to question thought partners across functional areas
Ability to adapt quickly to new technologies and changing business requirements
Outstanding written and verbal communication skills
Ability to quickly troubleshoot problems that may arise
Ability to partner with team members to identify course of resolutions
Experience required with Microsoft Office (Outlook, Word, Excel, OneNote)
Experience preferred with the Project and Portfolio Management Tools
Several years of branch experience preferred
Ability to work remotely when necessary
In-depth knowledge of banking operations
Involves routine contact with Executive Management, Department Managers, Regional Managers or other members of these teams. It also requires regular contact with vendors involved in current projects.
Physical Demands/Work Environment: Vision, hearing and speech are required. Individuals must have the ability to work with detailed information in a concentrated manner.
The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to approximately 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, smart phone, tablet, copy and fax machines, adding machine (calculator), typewriter, computer terminal, personal computer and related printers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements: Vision, hearing, and speech are required. Individuals must have the ability to work with detailed information in a concentrated manner. The ability to utilize the computer and/or calculator is necessary. Must have reliable transportation and a valid driver's license is preferred.
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions.
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Jul 31st, 2018 04:24PM
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Jul 31st, 2018 04:24PM
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First Bancorp
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Financials
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Banks
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nasdaq:fbnc
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firstbancorp.applicantpro.com
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firstbancorp.applicantpro.com
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Jul 31st, 2018 12:00AM
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IT Help Desk Specialist
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Open
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First Bank
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FULL_TIME
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Troy
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NC
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USA
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Jul 20th, 2018 12:00AM
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POSITION SUMMARY
The position of IT Help Desk Specialist serves as the front line support for Information Technology questions from First Bank employees. Responsible for supporting Branch and Bank Staff with password resets, PC and Printer Problems, etc.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); or the equivalent combination of education and experience.
Work related experience should consist of duties in a computer/business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be computer/business or financial industry related.
Intermediate knowledge of Bank operations and other Bank operational policies and procedures.
Excellent organizational and time management skills ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing and speech are required. Individual must have the ability to work with detailed information in a concentrated manner.
The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), typewriter, computer terminal, personal computer, and related printers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements: Vision, hearing, and speech are required. Individual must have the ability to work with detailed information in a concentrated manner. The ability to utilize the computer and/or calculator is necessary. Must have reliable transportation and a valid driver's license is preferred.
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions
ESSENTIAL FUNCTIONS
Answer calls from First Bank Branches and Staff via phone, automated call distribution systems, email or ticketing systems.
Open/close requests utilizing a call ticketing system.
Provide technical assistance and support for incoming questions or issues related to computer systems, software and hardware.
Escalate unresolved issues to Level II Technicians.
Set up new users for various applications; reset/change passwords for various applications; remove employee access to various applications.
Resolve connection issues for printers.
Set Up/Change Devices on AS400.
Process Teller Drawer and Vault Changes.
ATM Setup/Changes and monitor data lines.
Completes annual compliance courses.
ADDITIONAL RESPONSIBILITIES
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Performs additional duties and responsibilities as directed
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Jul 31st, 2018 04:24PM
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Jul 31st, 2018 04:24PM
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First Bancorp
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Financials
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Banks
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nasdaq:fbnc
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firstbancorp.applicantpro.com
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firstbancorp.applicantpro.com
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Jul 31st, 2018 12:00AM
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Teller
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Open
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First Bank
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FULL_TIME
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Lillington
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NC
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USA
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Jul 5th, 2018 12:00AM
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POSITION SUMMARY
The position of Teller is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.
ESSENTIAL FUNCTIONS
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
ADDITIONAL RESPONSIBILITIES
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Performs additional duties and responsibilities as directed.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED)
Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing and speech are required. Individual must have the ability to work with detailed information in a concentrated manner.
The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 50 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), typewriter, computer terminal, personal computer, TCD, TCR, ATM, branch capture machine, and related printers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements: Vision, hearing, and speech are required. Individual must have the ability to work with detailed information in a concentrated manner. The ability to utilize the computer and/or calculator is necessary. Must have reliable transportation and a valid driver's license is preferred.
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions
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Jul 31st, 2018 04:24PM
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Jul 31st, 2018 04:24PM
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First Bancorp
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Financials
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Banks
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nasdaq:fbnc
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firstbancorp.applicantpro.com
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firstbancorp.applicantpro.com
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Jul 31st, 2018 12:00AM
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Commercial Lending Assistant
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Open
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First Bank
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FULL_TIME
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Asheville
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NC
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USA
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Jul 13th, 2018 12:00AM
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POSITION SUMMARY
The position of Commercial Lending Assistant will assist in the coordination and administration of commercial operations
ESSENTIAL FUNCTIONS
Responsible for adhering to and complying with all Bank policies and procedures, all applicable federal and state laws and regulatory guidance governing financial institutions, including, but not limited to, Federal Deposit Insurance Improvement Act (FDICIA), FACT Act, Bank Secrecy Act, Regulation CC, Fair Debt Collection Practices Act (FDCPA), USA Patriot Act, Fair Lending, and Unfair Deceptive and Abusive Acts and Practices (UDAAP)
Serves as primary customer service contact for business banking customers
Assists in preparing applications, obtaining underwriting approval, and preparing closing documents on Commercial and Real Estate Loans
Responsible for coordinating loan closings with attorneys
Responsible for placing closed commercial loans on the FIS system
Responsible for processing commercial loan payments
Coordinates set up of Commercial deposit accounts and loans
Provides ongoing clerical support to the department
Participates as needed in the budgetary process
Maintains a daily calendar of appointments, opens mail, types correspondence, daily documents or reports as required by the department manager
Sets up and maintains credit files for the department
Answers telephone calls, relays messages to department manager
Prepares monthly reports for Senior Management and the Bank's Board of Directors
May be called upon to provide administrative support to executives, as needed
Responsible for other duties, responsibilities, and special projects as assigned by the Commercial Lending Manager
ADDITIONAL RESPONSIBILITIES
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Performs additional duties and responsibilities as directed.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in business, finance, or related field or equivalent work experience.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Knowledge of commercial account analysis and depository operations is preferred; as well as experience with commercial loan documentation and loan software systems.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing and speech are required. Individual must have the ability to work with detailed information in a concentrated manner.
The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to approximately 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), typewriter, computer terminal, personal computer and related printers.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements: Vision, hearing, and speech are required. Individual must have the ability to work with detailed information in a concentrated manner. The ability to utilize the computer and/or calculator is necessary. Must have reliable transportation and a valid driver's license is preferred.
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions.
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Jul 31st, 2018 04:24PM
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Jul 31st, 2018 04:24PM
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First Bancorp
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Financials
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Banks
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nasdaq:fbnc
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firstbancorp.applicantpro.com
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firstbancorp.applicantpro.com
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Jul 31st, 2018 12:00AM
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Portfolio Manager / Credit Officer I - SBA
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Open
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First Bank
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FULL_TIME
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Raleigh
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NC
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USA
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Jul 27th, 2018 12:00AM
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POSITION SUMMARY
The position of Portfolio Mananger Credit Officer I is responsible for SBA loan activity within assigned lending limits. Oversees loan underwriting activities to ensure loan policies are being followed and credit quality is maintained. The individual must be familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. This individual performs a variety of tasks involved in the credit approval process and focuses primarily on the small business and consumer segment of the bank's loan portfolio. May lead and direct the work of others. A wide degree of creativity and latitude is expected.
ESSENTIAL FUNCTIONS
Reviews and approves/declines consumer and small business loans within their authority; making recommendations on loan structure, terms, and pricing so as not to expose the Bank to undue credit risk.
Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees.
Provides information to Credit Administration concerning any negative trends in the loan portfolio or feedback on competitive lending conditions prevalent in their respective market areas.
Responds to inquiries or refers inquiries to the appropriate department or person; exhibits the necessary follow through with customers and/or staff involved.
Assists loan officers and credit analysts in preparing spreadsheets and analyzes financial information including financial statements and tax returns
Prepares and distributes credit information covering loan quality trends, growth trends, loan product concentrations; works closely with other credit managers in reviewing such topics as local real estate data and assessing the impact on the Bank's loan portfolio.
Attempts to ensure that individual loans are risk rated correctly.
Consistently applies good decision making techniques pertaining to inquiries, approvals, requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.
Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition.
Assists the Bank in establishing and maintaining market position and credit quality in the financing arena.
Participates in various internal committees assigned by senior management and the Board of Directors.
Provides leadership and training to less experienced loan officers, analysts and credit underwriters and other staff members.
Operates computer terminal or personal computer to obtain and process data
Answers telephones, answers questions from lending officers.
Assists with on-going computerization of the Credit Administration function.
Manages and supervises credit underwriting and analyst personnel assigned as direct reports to sponsor career training and development and growth
Completes annual compliance courses.
ADDITIONAL RESPONSIBILITIES
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Performs additional duties and responsibilities as directed.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Bachelor's degree in applicable field and at least 5 years of experience in the loan function and/or credit administration. Work related experience should consist of duties in a banking environment and include loan production, credit underwriting and documentation.
Advanced knowledge of Bank credit underwriting policies, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills ability to work with minimal supervision.
Advanced skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Advanced understanding of financial reporting, cash flows and credit underwriting to include strong verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions.
Provide leadership in the credit administration area to include strong negotiation skills and responsibility for the enforcement of the bank's credit policies and procedures
Physical Demands/Work Environment: Vision, hearing and speech are required. Individuals must have the ability to work with detailed information in a concentrated manner.
The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to approximately 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), typewriter, computer terminal, personal computer and related printers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements: Vision, hearing, and speech are required. Individuals must have the ability to work with detailed information in a concentrated manner. The ability to utilize the computer and/or calculator is necessary. Must have reliable transportation and a valid driver's license is preferred.
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions.
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Jul 31st, 2018 04:24PM
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Jul 31st, 2018 04:24PM
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First Bancorp
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Financials
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Banks
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nasdaq:fbnc
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firstbancorp.applicantpro.com
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firstbancorp.applicantpro.com
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Jul 31st, 2018 12:00AM
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Mortgage Loan Originator
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Open
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First Bank
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FULL_TIME
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High Point
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NC
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USA
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Jun 22nd, 2018 12:00AM
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POSITION SUMMARY
The Position of Mortgage Loan Originator is responsible for the origination of conventional residential mortgages in preparation for sale on the secondary market. This is accomplished through bank referrals and the development of contacts with realtors, builders and others to solicit new business.
ESSENTIAL FUNCTIONS
Interviews applicants and obtains information to determine the mortgage product that best fits their financing needs
Performs an income analysis and qualification assessment and applies to investor guidelines
Inputs applicant information into the loan processing system by laptop and has appropriate disclosures signed by borrower
Meets with and interviews customers outside the bank and has the ability to take application by laptop computer
Obtains and analyzes pertinent financial and credit data prior to submitting to the processing center
Corresponds with applicants to resolve questions or to obtain additional information that may be required during the underwriting process
Negotiates terms and conditions of loan with applicants
Demonstrates good customer service skills by answering questions from customers pertaining to loans in process, potential loan requests and general information
Communicates with processor as to status of loans in process
Is aware of current and changing agency and investor guidelines and applies that knowledge to individual loan request
Develops and maintains knowledge of financial industry, economy, market conditions, rates, investor guidelines and competition
Engages in new business development activities and solicitation of new business
Has a basic knowledge and is able to read and analyze tax returns and financial statements
Has a basic knowledge of related compliance regulations such as RESPA, Fair Lending HMDA, etc.
Must have excellent time management and organizational skills.
Completes annual compliance courses.
ADDITIONAL RESPONSIBILITIES
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Performs additional duties and responsibilities as directed.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); or the equivalent combination of education and experience and three to five years previous lending experience including at least 2 years actual underwriting experience. Prefer to have Delegated Underwriting approval from FHA and LAPP approval from VA. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Physical Demands/Work Environment: Vision, hearing and speech are required. Individuals must have the ability to work with detailed information in a concentrated manner.
The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to approximately 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), typewriter, computer terminal, personal computer and related printers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements: Vision, hearing, and speech are required. Individuals must have the ability to work with detailed information in a concentrated manner. The ability to utilize the computer and/or calculator is necessary. Must have reliable transportation and a valid driver's license is preferred.
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions.
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Jul 31st, 2018 04:24PM
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Jul 31st, 2018 04:24PM
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First Bancorp
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Financials
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Banks
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nasdaq:fbnc
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firstbancorp.applicantpro.com
|
firstbancorp.applicantpro.com
|
Jul 31st, 2018 12:00AM
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Project Management Assistant
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Open
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First Bank
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FULL_TIME
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Greensboro
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NC
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USA
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Jul 5th, 2018 12:00AM
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POSITION SUMMARY
The position of Project Management Assistant is a professional individual who assists the Project Management team with project requests and provides services for projects in accordance with the Project Management Office (PMO) Policy. Throughout the lifecycle of each assigned project, the assistant tracks documentation, project status, provides reports and assists with managing project teams to mitigate issues and risks.The Project Management Assistant works with both the business community and the technical community on projects in order to assist with prioritization and moving projects forward.
ESSENTIAL FUNCTIONS
Assists with scheduling of project teams, meetings and conference calls
Compiles meeting notes drafts
Creates projects and manages project documentation within the OnBase project repository
Works with project documentation within various sites when necessary (InfoNet, Sharefile, etc.)
Tracks project tasks and status
Provides reports
Assists with managing project teams to mitigate issues and risks.
Partners with business partners to conduct user acceptance testing
Coordinates the project resources.
Assists in assessment, development and implementation of new technologies within the company.
Ensures that quality service is provided to internal and external customers.
Ensures that regulatory requirements are satisfied and company policies are upheld.
Completes annual compliance courses.
ADDITIONAL RESPONSIBILITIES
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Performs additional duties and responsibilities as directed.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.Bachelor's degree in business or related field; or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Excellent project management, organization, and team collaboration skills
Excellent written and verbal communication skills
Excellent facilitation, collaboration, negotiation, and presentation skills
Ability to anticipate risks and devise solutions in the moment
Comfort with ambiguity, frequent change, or unpredictability
Strong team leadership skills
Excellent understanding of business complexity and project interdependencies
Intellectual curiosity and the ability to question thought partners across functional areas
Ability to adapt quickly to new technologies and changing business requirements
Outstanding written and verbal communication skills
Ability to quickly troubleshoot problems that may arise
Ability to partner with team members to identify course of resolutions
Experience required with Microsoft Office (Outlook, Word, Excel, OneNote)
Experience preferred with the Project and Portfolio Management Tools
Several years of branch experience preferred
Ability to work remotely when necessary
In-depth knowledge of banking operations
Involves routine contact with Executive Management, Department Managers, Regional Managers or other members of these teams. It also requires regular contact with vendors involved in current projects.
Physical Demands/Work Environment: Vision, hearing and speech are required. Individuals must have the ability to work with detailed information in a concentrated manner.
The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to approximately 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, smart phone, tablet, copy and fax machines, adding machine (calculator), typewriter, computer terminal, personal computer and related printers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements: Vision, hearing, and speech are required. Individuals must have the ability to work with detailed information in a concentrated manner. The ability to utilize the computer and/or calculator is necessary. Must have reliable transportation and a valid driver's license is preferred.
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions.
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Jul 31st, 2018 04:24PM
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Jul 31st, 2018 04:24PM
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First Bancorp
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Financials
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Banks
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nasdaq:fbnc
|
firstbancorp.applicantpro.com
|
firstbancorp.applicantpro.com
|
Jul 31st, 2018 12:00AM
|
Mortgage Loan Originator
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Open
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First Bank
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FULL_TIME
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|
Winston-Salem
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NC
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USA
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Jun 22nd, 2018 12:00AM
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|
POSITION SUMMARY
The Position of Mortgage Loan Originator is responsible for the origination of conventional residential mortgages in preparation for sale on the secondary market. This is accomplished through bank referrals and the development of contacts with realtors, builders and others to solicit new business.
ESSENTIAL FUNCTIONS
Interviews applicants and obtains information to determine the mortgage product that best fits their financing needs
Performs an income analysis and qualification assessment and applies to investor guidelines
Inputs applicant information into the loan processing system by laptop and has appropriate disclosures signed by borrower
Meets with and interviews customers outside the bank and has the ability to take application by laptop computer
Obtains and analyzes pertinent financial and credit data prior to submitting to the processing center
Corresponds with applicants to resolve questions or to obtain additional information that may be required during the underwriting process
Negotiates terms and conditions of loan with applicants
Demonstrates good customer service skills by answering questions from customers pertaining to loans in process, potential loan requests and general information
Communicates with processor as to status of loans in process
Is aware of current and changing agency and investor guidelines and applies that knowledge to individual loan request
Develops and maintains knowledge of financial industry, economy, market conditions, rates, investor guidelines and competition
Engages in new business development activities and solicitation of new business
Has a basic knowledge and is able to read and analyze tax returns and financial statements
Has a basic knowledge of related compliance regulations such as RESPA, Fair Lending HMDA, etc.
Must have excellent time management and organizational skills.
Completes annual compliance courses.
ADDITIONAL RESPONSIBILITIES
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Performs additional duties and responsibilities as directed.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); or the equivalent combination of education and experience and three to five years previous lending experience including at least 2 years actual underwriting experience. Prefer to have Delegated Underwriting approval from FHA and LAPP approval from VA. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Physical Demands/Work Environment: Vision, hearing and speech are required. Individuals must have the ability to work with detailed information in a concentrated manner.
The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to approximately 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), typewriter, computer terminal, personal computer and related printers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements: Vision, hearing, and speech are required. Individuals must have the ability to work with detailed information in a concentrated manner. The ability to utilize the computer and/or calculator is necessary. Must have reliable transportation and a valid driver's license is preferred.
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions.
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Jul 31st, 2018 04:24PM
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Jul 31st, 2018 04:24PM
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First Bancorp
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Financials
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Banks
|