nasdaq:fibk
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https://www.indeed.com/cmp/first-interstate-bank/reviews
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Apr 17th, 2024 10:47PM
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Open
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Open
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First Interstate Bank
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Mentor
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Seattle, WA
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Beautiful conference room and view
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A typical day was getting coffee and doughnut run such as gopher, it's not glamorous but you know how come.
Actually I operated 10 key calculator, whom wasn't easy, with no mistakes, and ran zero copies, whom broke down alot. Than I wrote ledger balances and accounts.
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doughnuts and coffee
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none
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0.0
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0.0
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5.0
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5.0
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5.0
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5.0
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5.0
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5.0
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Apr 19th, 2024 12:11AM
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Apr 19th, 2024 12:11AM
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First Interstate Banc
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Financials
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Banks
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nasdaq:fibk
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https://www.indeed.com/cmp/first-interstate-bank/reviews
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Apr 16th, 2024 07:27AM
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Open
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Open
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First Interstate Bank
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Client Services Specialist
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Meridian, ID
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Change in Dynamics of the workplace
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At first I was very impressed at the training that was available to new employees with the 6 weeks of onboarding training. After that's completed they will allow you to take calls and assist clients over the phone.
The great part about this job was the Ask Chat and the amount of Inet Resources available to allow the Specialist to complete their task.
Overall it was a great job as it seemed. But after March 2024 the dynamic of management and their expectations have greatly changed. I was scored low for something I could not assist with as I had no access to a software to see auto insurance paperwork. Since I only had access to debit cards or basic loan information such as payoff or payment history. In that position they want the CSS to be very efficient and solve client's issue pretty fast. When I felt that I could not assist the client since I did not have access to certain software like the Loan Servicing Department one would assume that providing the clients with a department that could help them would be efficiently guiding clients. But yet I was scored low for not assisting the client where I had no access to.
When I had bereavement issues I was emailed that I have dispositioned one call into the wrong category for call tabulation purposes.
With the high turnover rate of being underpaid and expected to take quite a bit of calls per hour. They are always looking to hire people as it is not a position where you would want to stay in for a long time. The biased behavior of the Quality Assurance department is the main reason I want to leave the organization.
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Apr 19th, 2024 12:11AM
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Apr 19th, 2024 12:11AM
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First Interstate Banc
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Financials
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Banks
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nasdaq:fibk
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https://www.indeed.com/cmp/first-interstate-bank/reviews
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Apr 14th, 2024 03:00AM
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Open
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Open
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First Interstate Bank
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Financial Representative
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Chariton, IA
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Great Values, Good Vision, Strong Management
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Overall FIB as a company is well structured and has great value for their employees. Unfortunately, it was the environment within the branch that had a negative affect.
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Apr 19th, 2024 12:11AM
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Apr 19th, 2024 12:11AM
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First Interstate Banc
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Financials
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Banks
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nasdaq:fibk
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https://www.indeed.com/cmp/first-interstate-bank/reviews
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Apr 4th, 2024 09:05PM
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Open
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Open
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First Interstate Bank
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Teller
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Casper, WY
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Great Job terrible management
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There are a lot of benefits, They give you all the training. However, management was poor, not good communication or transparency. Made several complaints, however, nothing was fixed.
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Apr 6th, 2024 12:11AM
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Apr 6th, 2024 12:11AM
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First Interstate Banc
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Financials
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Banks
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nasdaq:fibk
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https://www.indeed.com/cmp/first-interstate-bank/reviews
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Mar 22nd, 2024 06:11PM
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Open
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Open
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First Interstate Bank
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Customer Service Representative
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Billings, MT
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Do not waste your life at FIB/Wells Fargo
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The management is a heaping pile, top to bottom. If your smart and independent they will consider you an enemy instead of an asset. I knew more about the company procedures in 2 months than my managers who had been there 2 years. Start your own business.
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No pros
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Half truths and backstabbing guaranteed.
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0.0
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0.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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Mar 24th, 2024 12:11AM
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Mar 24th, 2024 12:11AM
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First Interstate Banc
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Financials
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Banks
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nasdaq:fibk
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https://www.indeed.com/cmp/first-interstate-bank/reviews
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Mar 20th, 2024 07:44PM
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Open
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Open
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First Interstate Bank
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Senior Teller
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Iowa
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Ups and downs
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Just like any company it has its ups and downs. The flexibility and benefits are great. There is a good work-life balance and the pay is decent. However, in the time I have been employed, the company’s mindset has changed. It seems like cooperate is more worried about meeting your quotas and bringing new money in, but the support is not there. There is not much room for growth, maybe a couple years ago, yes, however that has changed. Just last month I was told by my manager that FIB is not interested in promoting/giving raises for all of 2024 because of budget cuts. It is a great entry level position, just beware there is not much room for growth and the expectations can seem too much at times.
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Mar 22nd, 2024 12:11AM
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Mar 22nd, 2024 12:11AM
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First Interstate Banc
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Financials
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Banks
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nasdaq:fibk
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https://www.indeed.com/cmp/first-interstate-bank/reviews
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Mar 11th, 2024 01:05AM
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Open
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Open
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First Interstate Bank
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Compliance Officer
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Billings, MT
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Growth mindset. Not the same company it was.
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Great flexibility but toxic culture. Leadership doesn’t walk the walk. Employee Engagement survey is NOT anonymous. Beware!!
Strategy and goals constantly shifting. Misalignment with leadership vision.
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Wages And benefits
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Constantly changing leadership and executives.
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0.0
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0.0
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4.0
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3.0
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1.0
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3.0
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5.0
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1.0
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Mar 12th, 2024 12:11AM
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Mar 12th, 2024 12:11AM
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First Interstate Banc
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Financials
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Banks
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nasdaq:fibk
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https://www.indeed.com/cmp/first-interstate-bank/reviews
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Feb 27th, 2024 11:33PM
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Open
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Open
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First Interstate Bank
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Credit Analyst
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Des Moines, IA
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Ok
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Company is ok. Benefits are decent. Doesn’t feel like it’s being run very well. Very cliquey. If you are t part of that your life isn’t going to be great.
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0.0
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0.0
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2.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Feb 28th, 2024 11:11PM
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Feb 28th, 2024 11:11PM
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First Interstate Banc
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Financials
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Banks
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nasdaq:fibk
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https://www.indeed.com/cmp/first-interstate-bank/reviews
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Feb 1st, 2024 05:04AM
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Open
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Open
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First Interstate Bank
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Job Title
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Billings, MT
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Horrible
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Horrible company. I will never recommend this company to anyone and will actively steer people away if they ask me about working for first interstate bank in the future.
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0.0
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0.0
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1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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Feb 1st, 2024 11:13PM
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Feb 1st, 2024 11:13PM
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First Interstate Banc
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Financials
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Banks
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nasdaq:fibk
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https://www.indeed.com/cmp/first-interstate-bank/reviews
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Jan 23rd, 2024 08:26PM
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Open
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Open
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First Interstate Bank
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Bank Clerk
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Mount Pleasant, IA
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Good experience
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It’s a great way to get your foot into the banking world and learn cash handling. Great coworkers and amazing customers. Great hours and benefits as well
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0.0
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0.0
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5.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Jan 23rd, 2024 11:11PM
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Jan 23rd, 2024 11:11PM
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First Interstate Banc
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Financials
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Banks
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