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Fiserv

- NASDAQ:FISV
Last Updated 2024-04-23

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nasdaq:fisv www.clover.com www.clover.com Feb 16th, 2020 12:00AM Server Infrastructure - Software Engineer Open Engineering Sunnyvale, CA, United States Sunnyvale CA USA Dec 5th, 2019 12:00AM <h3><strong>About Clover</strong></h3> <p><span style="font-weight: 400;">Every single day, Clover devices handle the core point-of-sale and card processing for hundreds of thousands of merchants. Behind the scenes, we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers. This forms the backbone of millions of payment interactions between merchants and their customers daily.</span></p> <p><span style="font-weight: 400;">Clover is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</span></p> <h3><strong>About You</strong></h3> <p><span style="font-weight: 400;">You are an accomplished technologist specializing in the design and development of secure, stable, and scalable software systems. You have honed your craft after years of trial, error, and concerted practice. You take pride in your work, tempered with enough humility to never stop improving. You strike the right balance of building for today while anticipating the needs of tomorrow. You are disciplined and deliberate; adaptive and resourceful; driven by curiosity; passionate yet rational; opinionated but not argumentative.</span></p> <h3><strong>About Us</strong></h3> <p><span style="font-weight: 400;">We are a small team of experienced software engineers tasked with ensuring that Clover’s rapid growth is sustainable over the long term. Our team solves for cross-cutting non-functional requirements like the security, scalability, and fault tolerance of Clover’s back-end services. Together we design and develop the core architectural components, libraries, frameworks, tooling, and distributed systems at the heart of Clover’s global payment platform.</span></p> <p><span style="font-weight: 400;">All members of our team have the opportunity to provide significant impact internally at Clover as well as externally—both for the merchants we serve, and for their customers all over the world.</span></p> <h4><strong>Our Projects</strong></h4> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">We recently completed a project to horizontally shard our transactional (payment) database cluster, which had grown to 10+ TB in size. Next up is building a fully autonomous service for rebalancing merchant data across the shards to distribute load and eliminate hot spots.</span><span style="font-weight: 400;"><br><br></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We just finished lifting-and-shifting our production infrastructure from private data centers to the public cloud in an effort to streamline our global expansion. Now we’re revisiting our architecture, processes, and tooling in order to better take advantage of the cloud environment.</span><span style="font-weight: 400;"><br><br></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We are actively working on the design, development, and deployment of data pipeline infrastructure to support richer analytics and reporting for our merchants and internal business needs. Our focus is on its security, scalability, reliability, and performance.</span><span style="font-weight: 400;"><br><br></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We are paving the road towards a decomposed architecture of horizontal core services (like authentication, authorization, placement, tokenization, and cross-device data replication) and vertical product services (like device management, merchant boarding, inventory propagation, and customer loyalty programs).<br></span><span style="font-weight: 400;"><br></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We already have a comprehensive suite of functional unit and integration tests, and are now focused on improving our automated stress tests and supporting infrastructure. That involves building the tools to spin up full production-scale environments, synthesize load, perform fault injection, and to collect, analyze, and surface test results to help drive continual improvement of performance and availability.</span></li> </ul> <h4><strong>Our Maxims</strong></h4> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Curiosity is contagious.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">“It works” is not good enough.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Autonomy does not mean isolation.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guidance is better than prescription</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Brilliance is welcome. Toxicity is not.</span></li> </ul> <h4><strong>Our Stack</strong></h4> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Java for back-end services.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Python for integration and stress tests.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">MySQL for OLTP. Snowflake for OLAP.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Kafka for stream processing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Memcached for caching (duh).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Redis for ephemeral shared data structures.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Wavefront and ELK for operational visibility.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Google (GCP) as our cloud service provider.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Docker for building containers. Kubernetes for running them.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Netty for speaking HTTP, behind HAProxy for load balancing.</span></li> </ul> <p><span style="font-weight: 400;">This is the Clover of today. You can help shape the Clover of tomorrow.</span></p> Feb 16th, 2020 08:57AM Feb 16th, 2020 08:57AM Fiserv Industrials Support Services
nasdaq:fisv www.clover.com www.clover.com Feb 16th, 2020 12:00AM Software Engineer-Data Infrastructure Open Engineering Sunnyvale, CA, United States Sunnyvale CA USA Dec 5th, 2019 12:00AM <p><strong>About Clover:</strong></p> <p><span style="font-weight: 400;">Every day, Clover devices handle the core card and point-of-sale processing for hundreds of thousands of merchants.  Behind the scenes, we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers.  Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily.</span></p> <p><span style="font-weight: 400;">Right now we are looking to build a data infrastructure team that can focus on providing data insights to our customers & our business for metrics-driven decision making. </span></p> <p><span style="font-weight: 400;">Our Data Infrastructure Engineers are great problem solvers.  They are responsible for scaling and adapting our production infrastructure to align with business demands as well as maintaining our systems to  protect our merchants’ needs.  </span></p> <p><span style="font-weight: 400;">In this role, you will help build data infrastructure pipeline that can process terabytes of data and provide services that helps in providing data insights to our merchants.</span></p> <p><span style="font-weight: 400;">In the coming year we will be growing our semi-integrated partnerships, expanding services to deal with multi-site and enterprise merchant management, and ramping existing services up for global expansion.  Having good data insight is going to help with metrics driven decision making.  </span></p> <p>On a daily basis, you will spend 70-80% of your time working on building long term data solutions to support business.  The other 20-30% will be spent adding performance optimizations, implementing bug fixes, and monitoring production deployments and rolling releases. We are interested in hiring leaders who are not afraid to think creatively in product discussions while not losing sight of the big picture.</p> <p><strong>Responsibilities:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Define & Develop new data insight strategy for Clover. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop services that make reporting easy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take ownership of the features/services you work on- from development through deployment and verification, to adding everyday monitoring</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify technical requirements in product meetings and assist the business team with realistic project planning</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with product, operation & business stakeholders to roll out projects.</span></li> </ul> <p><strong>Requirements:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficient understanding of distributed computing principles</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">RDBMS experience mandatory; MySQL preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Superior problem-solving skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency with Hadoop v2, MapReduce, HDFS</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building stream processing system using solutions such as Kafka and Spark.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Good knowledge of big data querying system like Hive, pig etc. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with NoSQL solutions such as Cassandra is a plus. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree, or above, in computer science or other engineering discipline, or equivalent work experience</span></li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Interest in learning new technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with a cloud platform: AWS, Google Cloud, Rackspace, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Docker and some orchestration technologies; Kubernetes, Swarm, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with scalable and highly available distributed systems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Previous experience in payments industry</span></li> </ul> Feb 16th, 2020 08:57AM Feb 16th, 2020 08:57AM Fiserv Industrials Support Services
nasdaq:fisv www.clover.com www.clover.com Feb 16th, 2020 12:00AM Software Engineer - Server Applications Open Engineering Sunnyvale, CA, United States Sunnyvale CA USA Dec 5th, 2019 12:00AM <p><strong>The Role:<br><br></strong>Every day, Clover devices handle the core credit card and point-of-sale processing for hundreds of thousands of merchants.  Behind the scenes, we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers.  Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily.<br><br>To support all of this, we have a team of engineers dedicated to ensuring our systems remain operational, safe and secure.  Our systems not only process payments, but help merchants run their businesses with inventory management solutions, customer loyalty rewards and other applications that are tailored to their industry.  Right now, as we are looking to dive into new markets and expand our breadth of product, and we need server engineers to improve our applications in order to reach company goals.</p> <p>At Clover, our team is broken down into product-focused squads.  Each squad comes with its own unique set of responsibilities and contains engineers from all parts of the stack.  These squads range from developer focused to business solution focused for our merchants.  For instance, The Clover App Market currently boasts over 220 applications from 3rd party developers.  We have a squad dedicated to supporting 3rd parties development on our platform and another squad supporting App Market functionality and ease of use for merchants.  We also have squads supporting our core payments business which can generate over 5400 transactions a minute.  One squad focuses on EMV, NFC, and swipe transactions, and another touches more on the reporting end, so merchants can gain valuable insights to the businesses. </p> <p>Our Server Application Engineers are tasked with improving/expanding our platform and product. They work closely with the Infrastructure Team, Product Team, and Design Team.  Our engineers are pragmatic in balancing priorities and enjoy working in an iterative model where application features and server improvements are released every other week and bug-fixes are deployed as needed. </p> <p>In the coming year there will be a focus on scalability.  We plan to further grow our semi-integrated partnerships, expand services to deal with multi-site and enterprise merchant management, and ramp existing services up for global expansion.  We also hope to break our existing infrastructure down into digestible microservices to better support our merchants.   </p> <p>On a daily basis, you will spend 50% of your time developing new features, 30% of your time investigating/reproducing/resolving bugs, and about 20% of your time driving testing and creating helpful documentation. We are interested in hiring flexible engineers who are not afraid to be involved in product discussions and work with multiple parts of the stack.   </p> <p><strong>Responsibilities:</strong></p> <ul> <li> <p>Design and implement REST APIs for mobile and web clients including our payment devices, web dashboard, and 3rd party apps </p> </li> <li> <p>Identify technical requirements in product meetings and assist the business team with realistic project planning and feature development;  translate product requirements into functional, maintainable, extensible software that is in-line with company objectives </p> </li> <li> <p>Own your merchant-facing services /features from development through deployment and production monitoring </p> </li> <li> <p>Work with the Infrastructure Team to design data models to support large-scale highly available services </p> </li> <li> <p>Work with QA to develop test plans/strategies </p> </li> <li> <p>Participate in a regular on call rotation </p> </li> </ul> <p><strong>Requirements:</strong></p> <ul> <li> <p>Strong coding skills; Java is our language of choice </p> </li> <li> <p>Familiarity with MySQL </p> </li> <li> <p>Experience with API design </p> </li> <li> <p>Superior problem-solving skills and debugging capabilities </p> </li> <li> <p>Flexible and self driven </p> </li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li> <p>Interest in working with multiple parts of the stack </p> </li> <li> <p>Experience with a cloud platform: AWS, Google Cloud, etc. </p> </li> <li> <p>Python scripting </p> </li> <li> <p>Exposure to Ember.js or Netty </p> </li> <li> <p>Experience with Android,or  iOS platforms </p> </li> <li> <p>Data analysis experience </p> </li> </ul> <p> </p> Feb 16th, 2020 08:57AM Feb 16th, 2020 08:57AM Fiserv Industrials Support Services
nasdaq:fisv www.clover.com www.clover.com Feb 16th, 2020 12:00AM API Governance - Staff engineer Open Engineering Sunnyvale, CA, United States Sunnyvale CA USA Dec 5th, 2019 12:00AM <p>About Clover:</p> <p>Every day, Clover devices handle the core card and point-of-sale processing for hundreds of thousands of merchants. Behind the scenes, we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers.  Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily.</p> <p>The Role:</p> <p>You will be the founding team member of our new API Governance team. Clover has hundreds of external and internal APIs. These include RESTful APIs as well as SDKs targeted at Android, iOS, and Windows among others.  All Clover devices and web applications use these APIs to communicate with the cloud services and some of these APIs are shared with our partners in order to enable them to build on our platform. What was once a startup, is now a group of products and services serving hundreds of thousands of small businesses and processing billions of dollars in payments. You will be collaborating with more than a hundred software engineers to lead our API governance and improve our API interface standards, security model, and analytics while remaining compliant with corporate and legal guidance. You will also be responsible for reusability by helping engineers understand what APIs already exist. </p> <h3>About You</h3> <p>You are an accomplished technologist whose built many APIs and SDKs. You understand the pain of inconsistent APIs as a developer, but you also like to move fast. You are passionate about technology and are enthusiastic about deep technical discussions. In the face of adding additional governance to hundreds of APIs built over the span of 7 years, you are methodical and calm. You know how to prioritize work, describe trade-offs, and you are great at writing your reasoning down. </p> <p>You love to learn new things and are constantly sharing your new learnings with your colleagues, specializing in the design and development of secure, stable, and scalable software systems. You have honed your craft after years of trial, error, and concerted practice. You take pride in your work, tempered with enough humility to never stop improving. You strike the right balance of building for today while anticipating the needs of tomorrow. You are disciplined and deliberate; adaptive and resourceful; driven by curiosity; passionate yet rational; opinionated but not argumentative.</p> <p>You understand the complexities of the real world and can balance that against the purity of idealized solutions. </p> <h3>About Us</h3> <p>The API Governance team is part of the Developer Platform organization at Clover. Our focus is on building a platform for external (and internal) developers to build amazing solutions for small businesses around the globe. All members of our team have the opportunity to provide significant impact internally at Clover as well as externally—both for the merchants we serve, and for their customers all over the world.</p> <h4>Our Maxims</h4> <ul> <li> <p>Curiosity is contagious.</p> </li> <li> <p>“It works” is not good enough.</p> </li> <li> <p>Autonomy does not mean isolation.</p> </li> <li> <p>Guidance is better than prescription</p> </li> <li> <p>Brilliance is welcome. Toxicity is not.</p> </li> </ul> <h4>Our Stack</h4> <ul> <li> <p>Java for back-end services.</p> </li> <li> <p>MySQL for OLTP. Snowflake for OLAP.</p> </li> <li> <p>Kafka for stream processing.</p> </li> <li> <p>Memcached for caching (duh).</p> </li> <li> <p>Redis for ephemeral shared data structures.</p> </li> <li> <p>Wavefront and ELK (elasticsearch, logstash, kibana) for operational visibility.</p> </li> <li> <p>Google (GCP) as our cloud service provider.</p> </li> <li> <p>Docker for building containers. Kubernetes for running them.</p> </li> <li> <p>Android for apps running on Clover devices</p> </li> <li> <p>React and Ember for web applications</p> </li> </ul> <p>This is the Clover of today. You can help shape the Clover of tomorrow.</p> <p>Responsibilities:</p> <ul> <li> <p>Define and execute the API governance for all Clover APIs </p> </li> <li> <p>Able to do a deep-dive in the Java code on any given API endpoint to understand it’s functionality and explain it to others.</p> </li> <li> <p>Work frequently with other teams to coordinate major changes to cross-system architectures, influencing upstream or downstream for the most efficient solutions</p> </li> <li> <p>Negotiate with other engineering teams to balance the need for API standardization with the flexibility to innovate and be autonomous</p> </li> <li> <p>This role is roughly 33% coding and technical design, 33% coaching, and 33% research and learning.  </p> </li> </ul> <p>Requirements:</p> <ul> <li> <p>Strong CS fundamentals. BS degree in Computer Science or related technical field, or equivalent practical experience</p> </li> <li> <p>Experience building and maintaining many APIs and SDKs</p> </li> <li> <p>Strong knowledge of the OpenAPI Specification and RESTful APIs</p> </li> <li> <p>A coaching attitude. You know how to help others improve.</p> </li> <li> <p>You roll up your sleeves and write code. You know how to work well with others and get things done as a group.</p> </li> <li> <p>A strong sense of ownership and stewardship for a codebase that you may not have helped create but that you will help improve.</p> </li> <li> <p>Ability to manage competing priorities, a focus on shipping, and the ability to work well under pressure</p> </li> <li> <p>Ability to learn quickly and work with SDK experts in iOS, Android, Windows, etc.</p> </li> </ul> <p>Nice to have:</p> <ul> <li> <p>Experience contributing to an API Governance program</p> </li> <li> <p>Experience with Android or iOS development</p> </li> <li> <p>Cloud experience: platform does not matter</p> </li> <li> <p>Experience with tools like Elastic/Kibana, Jenkins, Pagerduty, Wavefront</p> </li> <li> <p>Release software tooling (git, Jenkins, custom scripts)</p> </li> <li> <p>Experience with gRPC and graphQL</p> </li> </ul> Feb 16th, 2020 08:57AM Feb 16th, 2020 08:57AM Fiserv Industrials Support Services
nasdaq:fisv www.clover.com www.clover.com Feb 16th, 2020 12:00AM Senior Cloud Network Engineer Open Tech Ops Sunnyvale, CA, United States Sunnyvale CA USA Dec 5th, 2019 12:00AM <h3><strong>About Clover:</strong> </h3> <p><span style="font-weight: 400;">Every day, Clover devices handle the core credit card and point-of-sale processing for hundreds of thousands of merchants. Behind the scenes, we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers.  Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily.</span></p> <h3> </h3> <h3><strong>About the role:</strong></h3> <p><span style="font-weight: 400;">As Clover’s Senior Cloud Network Engineer, you will collaborate with technology architects in the design and selection of new technologies in support of business and network engineering initiatives and priorities. You will work on highest-priority business-critical network projects/tasks. You’ll work on the network tasks, projects or support issues that involve the highest level of risk, or impact corporate-wide performance. You’ll provide support, and you’ll be regarded as the highest-level technical expert in multiple network disciplines.</span></p> <h3> </h3> <h3><strong>Responsibilities:</strong></h3> <p> <span style="font-weight: 400;">Participate in work stream planning process a including inception, technical design, development, testing and delivery of network solutions</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead and/or implement the design and development of network solutions including firewalls, switches and routers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Responds to interruptions & outages to manage and restore normal service operation as quickly as possible and minimize the impact on business operations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Troubleshoot, diagnose and resolve high severity issues or problems; collaborate with or guide internal or external teams during the problem resolution process as needed</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create business continuity & disaster recovery requirements, methods and procedures based on established policies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate in discussions with teams around standards and practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide technical leadership to network team members and recommend training programs targeting specific areas of improvement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Gather research data on vendor products and services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and review network schematics, diagrams, and other program documentation to assist with development and preparation of cost estimates, and review vendor proposals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist in the development of disaster recovery plans with service providers and network carriers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Implement contingency plans, including reliable network backup and restore procedures as needed</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze network activity and network problems to discover and prevent systematic errors; recommend enhancements to improve systems availability and performance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop capacity planning models and load-balancing/redundancy solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain enterprise IT standards across the network; analyze and report on key metrics and KPIs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate in the overall implementation of cloud networking solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Configure, install and test various network devices and services (e;g;, routers, switches, firewalls, load balancers, DNS and DHCP, remote access / VPN)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monitor network activity and log problems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide responsive support for problems found during normal working hours and outside normal working hours</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Communicate status and document problems and resolutions for future reference</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Notify management when contract requirements are not being met</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Determine requirements impact on existing architecture, work processes, and systems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assess network performance to ensure that it meets Clover's present and future needs; analyze facility bandwidth requirements and system interdependencies</span></li> </ul> <p> </p> <h3><strong>What you bring:</strong><strong><br></strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in Computer Science with 7 years of experience, or 10 years of relevant networking work experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Min 3 years of the total experience must include migrating and/or extending on-premises networks to the cloud</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Min 3 yrs experience with Google Cloud Platform, and software defined networks</span></li> </ul> <p> </p> <h3><strong>Technical Requirements:</strong><strong><br></strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of work stream planning processes including inception, technical design, development, testing and delivery of network solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with vulnerabilities and mitigation strategies in business continuity and disaster recovery</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong knowledge of cloud VPC & VPN configurations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep knowledge of network security concepts, firewalls, and load balancers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong knowledge of OpenVPN</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep understanding of Routing protocols (EIGRP, OSPF, VRF, BGP, MP-BGP, Multicast, AnyCast, DSCP/QoS, MPLS) </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong knowledge of Wireless standards and protocols (WPA/WPA2, 802.1x, 802.11, X.509, CAPWAP, RMM, WMM, Guest Access, Profiling, Posturing, DACLs, PACLs). </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven experience securing DB services for SQL and noSQL environments (MySQL, Cassandra, Kibana, and SnowFlake). </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong knowledge on LDAP structure, with proven experience in LDAP admin/config. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with Security Appliances and features (ASA, SRX, PAN FW, RBNA). </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with data exchange formats such as XML, JSON, STIX, and TAXI. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with threat vulnerability assessment tools. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent verbal and written communication skills. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Security certifications such CISSP or GIAC a plus.  </span></li> </ul> <p> </p> Feb 16th, 2020 08:57AM Feb 16th, 2020 08:57AM Fiserv Industrials Support Services
nasdaq:fisv www.clover.com www.clover.com Feb 16th, 2020 12:00AM Senior Database Engineer Open Tech Ops Sunnyvale, CA, United States Sunnyvale CA USA Dec 5th, 2019 12:00AM <p><strong><span style="font-family: arial, sans-serif;">About Clover </span></strong></p> <p><span style="font-family: arial, sans-serif;">Every day, Clover devices handle the core card and point-of-sale processing for hundreds of thousands of merchants. Behind the scenes, we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers. Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily.<br><br>To support all of this, we have a team of engineers working around the clock to ensure our systems remain operational, safe and secure. Right now we are looking to further scale our operation, and we are looking for a talented Sr Database Engineer to join our Operations Team. Clover is growing quickly and we are both scaling and sharding our existing databases.  MySQL is used extensively at Clover.</span></p> <div><span style="font-family: arial, sans-serif;"> </span></div> <div><span style="font-family: arial, sans-serif;">Responsibilities:</span></div> <div><span style="font-family: arial, sans-serif;"> </span></div> <div> <div><span style="font-family: arial, sans-serif;">- Advanced knowledge of database structure, database security issues<br>- Advanced knowledge of database of SQL query and Indexing <br>- Provide deep technical support and problem resolution<br>- Monitor, optimize and allocate physical data storage for database systems<br>- Monitor and optimize system performance using index tuning, disk optimization, and other methods.<br>- Multi stage data replication across data centers</span></div> <div><span style="font-family: arial, sans-serif;">- Set up, operate, and scale a relational database in the cloud (AWS or GCP)</span></div> <span style="font-family: arial, sans-serif;">- Database management, designing, implementing, and maintaining the database system<br>- Install, configure, troubleshoot, and maintain a database system<br>- Evaluate data analysis models and procedures<br>- Implement, configure, and troubleshoot database instances, replication, backup, partitions, storage, and access<br>- Understanding of disaster recovery and database backup procedures<br>- Understanding of data import/export procedures</span></div> <div><span style="font-family: arial, sans-serif;"> </span></div> <div><span style="font-family: arial, sans-serif;">Requirements:</span></div> <div><span style="font-family: arial, sans-serif;"> </span></div> <div> <div><span style="font-family: arial, sans-serif;">- MySQL - 7yrs min<br>- NoSQL Database - 5yrs</span></div> <div><span style="font-family: arial, sans-serif;">- ETL and Data Warehouses - 5yrs <br>- Python automation - 5yrs</span></div> <div><span style="font-family: arial, sans-serif;">- Puppet (or Chef) - 3yrs</span></div> <div><span style="font-family: arial, sans-serif;">- Terraform - 1yr</span></div> </div> <div><span style="font-family: arial, sans-serif;">- Onsite or Remote OK</span></div> Feb 16th, 2020 08:57AM Feb 16th, 2020 08:57AM Fiserv Industrials Support Services
nasdaq:fisv www.clover.com www.clover.com Feb 16th, 2020 12:00AM Technical Program Manager (SVL or NYC) Open Business Operations New York, New York, United States New York NY USA Dec 5th, 2019 12:00AM <p><strong>About Clover:</strong></p> <p><span style="font-weight: 400;">Every day, Clover devices handle the core card and point-of-sale processing for hundreds of thousands of merchants.  Behind the scenes, we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers.  Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily.</span></p> <p>The Role:</p> <p>Every day, Clover devices handle the core card and point-of-sale processing for hundreds of thousands of merchants. Behind the scenes, we operate a cloud platform that provides processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers.  Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily.<br><br>We're looking for an experienced Technical Project Manager to help Clover continue to grow the future of payments.  You will be responsible for working with a cross-functional team to establish plans and ensure execution. We need you to plan and execute with sensitivity to releases, technical stack and customers as well as have a strong understanding of product features and end-user experience.<br><br>Key Responsibilities:<br>Manage projects end to end from planning to delivery and commercialization<br>Assess and communicate risks, milestones, dependencies, and status to internal and external teams at all levels<br>Manage change control, scoping and contingency planning<br><br>Requirements:<br>Minimum 5 to 8 years managing projects across a complex ecosystem<br>Solid understanding of technical stack and fundamental dependencies<br>Excellent communication skills, navigating conflict and complexity to ensure progress<br>Ability to work in fast paced environment and lead through ambiguity<br><br>Preferred Qualifications:<br>Solid understanding of SDLC variations, strengths and weaknesses across functional groups<br>Able to traverse complex organization structure horizontally and vertically<br>Familiarity with Agile methods<br>Previously had experience with coding/development<br>JIRA experience (edited) </p> Feb 16th, 2020 08:57AM Feb 16th, 2020 08:57AM Fiserv Industrials Support Services
nasdaq:fisv www.clover.com www.clover.com Feb 16th, 2020 12:00AM Senior Security Infrastructure Engineer Open Engineering Sunnyvale, CA, United States Sunnyvale CA USA Jan 8th, 2020 12:00AM <h3>About Clover:</h3> <p>Join the Fintech and SaaS revolution that is helping small businesses grow faster and get the technology and insights previously available only to the “big guys.” At Clover, you will be part of an entrepreneurial team working in a fast-paced and high growth environment, with the benefits of a parent company, Fiserv, that is the largest payments processor and merchant acquirer worldwide.Clover delivers the leading Point of Sale system with an elegant end-to-end solution that incorporates beautiful devices, cloud-based POS software, payments processing, platform API’s for third-party developers, and an ecosystem with over 220 apps. The Clover platform delivers solutions in a scalable and modular fashion that powers tiny merchants through large football stadiums, supporting millions of transactions daily.As an Infrastructure Security Engineer at Clover, you will work closely with the Clover Engineering and Technical Operations teams, helping to ensure the security of our infrastructure and payments platform.</p> <p> </p> <h3>Responsibilities:</h3> <ul> <li>Assess infrastructure and web environments to help identify and prioritize risks and vulnerabilities</li> <li>Perform red team exercises, conduct internal pen-tests on web applications and infrastructure, internal social engineering exercises, etc.</li> <li>Participate in our bug bounty program by triaging infrastructure-related reports</li> <li>Handle infrastructure security incidents and perform investigations</li> <li>Harden network infrastructure including VPN, wireless, and endpoint security</li> <li>Evaluate and recommend infrastructure security tools</li> <li>Evaluate and deploy critical patches needed for production systems</li> <li>Design, configure and maintain production IDS and NIDS systems</li> <li>Help with periodic risk management reviews in concert with Clover Engineering, Technical Operations and upper management</li> <li>Participate in IT and security audits</li> </ul> <h3><br>Requirements:</h3> <ul> <li>Experience with internal and/or external penetration testing</li> <li>Experience with popular security tools such as Kali Linux, Metasploit, Hashcat, Burp Suite, Shodan, etc.</li> <li>Experience with common security scanning tools (e.g. Nessus, Qualys, IBM AppScan, etc.) is a plus</li> <li>Experience with HIDS and NIDS tooling (OSSEC, Snort, Bro, Suricata, etc.)</li> <li>Solid coding skills (Python or Java is a plus)</li> <li>Experience with reverse engineering tools such as IDA Pro (preferred)</li> <li>Experience with security incident management and response</li> <li>Strong networking and infrastructure experience</li> <li>Highly proficient in Linux and OS Internals</li> <li>CISSP or CEH certified (nice to have)</li> </ul> Feb 16th, 2020 08:57AM Feb 16th, 2020 08:57AM Fiserv Industrials Support Services
nasdaq:fisv www.clover.com www.clover.com Feb 16th, 2020 12:00AM Product Manager - Accessibility (A11Y) Open Product Colorado Springs, CO, United States Colorado Springs CO USA Jan 14th, 2020 12:00AM <p><span style="font-weight: 400;">About Clover</span></p> <p><span style="font-weight: 400;">Clover was founded to deliver more to the small and medium-sized businesses that desperately need easy-to-use software and beautifully designed hardware. Our open-source Point of Sale system fosters a seamless merchant-customer interaction, creates an exceptional customer experience, and allows merchants to run their businesses at maximum efficiency. </span></p> <p> </p> <p><span style="font-weight: 400;">What team and role will you be joining? </span></p> <p><span style="font-weight: 400;">Clover’s product team is</span><span style="font-weight: 400;"> responsible for moving new products and enhancements through the execution lifecycle. The team is focused on defining product strategy and positioning to drive the product’s shape and implementation. </span></p> <p><span style="font-weight: 400;">As a Core Framework product manager focused on A11Y at Clover, you will be responsible for </span><span style="font-weight: 400;">overseeing the implementation of accessibility requirements for applicable Clover products. This role will provide accessibility subject matter expertise and Section 508 guidance to cross-functional hardware, software and web teams by </span><span style="font-weight: 400;">creating, supporting, monitoring, and modifying processes and procedures which keep Clover products (including consumer and merchant facing interfaces, communications, software, and hardware) compliant with various statues, mandates, and legislative acts in multiple regions (US, EU, Latin America and Asia).</span><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;">We are looking for an expert at cross-functional alignment and will bring in regional subject matter experts, core product managers, regional product managers, designers, engineers, and business operations to understand what it takes to meet and adhere to A11Y compliance standards. You will drive the end-to-end management of each effort and be responsible for communicating progress and key milestones to various stakeholders. </span></p> <p><span style="font-weight: 400;">You enjoy working in a fast-paced office, you understand that constant attention to detail leads to success and you’re rarely satisfied with the status quo. You find that storytelling comes naturally.  </span></p> <p><br><br><br></p> <p><span style="font-weight: 400;">Responsibilities: </span></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide leadership in the development and implementation of accessibility requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead and collaborate with product management, design, development, and QA to define accessibility requirements and acceptance criteria</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Define hardware accessibility requirements and functionalities, outline user impact and provide input on level of effort to meet requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guide and participate in planning, design, code and functional product reviews related to accessibility</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contribute to the development and integration of accessibility design, development and testing methodologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify and help implement viable product accessibility test strategies and tooling in order to document conformance with standards</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Oversee testing and validating accessibility solutions, using automated/manual tools as well as assistive technologies, to help improve the user experience for persons with disabilities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct product reviews and represents accessibility user acceptance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide input to product teams and customer support to ensure inclusion of accessibility in support systems and product documentation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Oversee training and education of internal staff in multiple business and technical roles, on the importance of accessibility, accessibility best practices, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coordinate with third-party partners, accessibility consultants and accessible technology providers as needed</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Document and maintain all necessary objective evidence related to accessibility (e.g., best practices, testing, code, design) and drive continuous improvement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct or oversee accessibility audits (e.g., hardware, software, website)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide input to management on overall digital accessibility program needs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with regulatory team to create/foster relationships with accessibility regulators and standard developers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Evangelize Clover’s values and products across the team, Fiserv, and sales channels</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be part of an agile cross-functional product, engineering and QE team to create a best-in-class products and product experiences</span></li> </ul> <p><br><br></p> <p><span style="font-weight: 400;">Qualifications: </span></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+  years of experience in digital accessibility</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years in a product management role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS degree required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfort in a fast-paced and dynamic environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Infectious interest and understanding of accessibility best practices and trends related to merchant point of sale and web tools</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Subject matter expert as it relates to </span><span style="font-weight: 400;">US and EU accessibility standards and regulations like WCAG 2.0 & 2.1, Section 508 amendment of the US Workforce Rehabilitation Act</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Testing experience with assistive technologies like JAWS, NVDA, VoiceOver, TalkBack, ZoomText, Dragon Naturally Speaking, switch devices, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise in accessibility test plan creation, user story inputs, writing effective test cases and user-focused acceptance criteria</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to train and educate highly technical as well as business roles in accessibility best practices and topics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfort presenting to internal and external stak</span><span style="font-weight: 400;">eholders </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record of using data to influence requirements, design and implementation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong project management skills, including the ability to think and lead complex projects simultaneously</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent organizational, analytical and influencing skills</span></li> </ul> <p> </p> <p><span style="font-weight: 400;">Bonus Point Experience:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor of Science in Computer Science, Engineering, or a related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with GDPR, PCI Security Standards, HIPAA Compliance, and other data security regulations as they may arise and impact credit card processing</span></li> </ul> Feb 16th, 2020 08:57AM Feb 16th, 2020 08:57AM Fiserv Industrials Support Services
nasdaq:fisv www.clover.com www.clover.com Feb 16th, 2020 12:00AM Site Reliability Engineer Open Tech Ops Sunnyvale, CA, United States Sunnyvale CA USA Jan 27th, 2020 12:00AM <p><strong>About Clover:</strong></p> <p><span style="font-weight: 400;">Every day, Clover devices handle the core card and point-of-sale processing for hundreds of thousands of merchants. Behind the scenes, we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers.  Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily.</span></p> <p> </p> <p><strong>The Role:</strong></p> <p><span style="font-weight: 400;">To support all of this, we have a team of engineers working around the clock to ensure our systems remain operational, safe and secure.  Right now we are looking to further scale our operation, and </span><span style="font-weight: 400;">we are looking for a hands-on technologist with creative and innovative problem solving skills. </span></p> <p><span style="font-weight: 400;">Availability, reliability, and security are paramount.  In this role, you will help build and operate complex systems that allow our large fleet of smart payment terminals to process tens of millions of transactions a day.  We are hoping to find individuals who are a hybrid between system administrators and software engineers.</span></p> <p> </p> <p><strong>Responsibilities:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Act as a key contributor in forming the team’s technical strategy and aligning the team and stakeholders with it</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Initiate large projects with complex architecture, breaking them down to the right logical components so that others engineers can be utilized & contribute effectively</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work frequently with other teams to coordinate major changes to cross-system architectures, influencing upstream or downstream for the most efficient solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with engineering teams to propose features that solve recurring patterns of customer complaints</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertly design and implement scalable, distributed, fault tolerant systems that satisfy complex requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support services before they go live, through activities such as system design consulting, capacity planning and launch reviews</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain services once they are live by measuring and monitoring availability, latency and overall system health</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design and implement best practices for security, monitoring, and telemetry systems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead initiatives and meetings in the engineering organization and help your teammates be better engineers through better processes, practices and technical guidance</span></li> </ul> <p> </p> <p><strong>Requirements:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong CS fundamentals. BS degree in Computer Science or related technical field, or equivalent practical experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to manage competing priorities, a focus on shipping, and the ability to work well under pressure</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in designing, analyzing, scaling and troubleshooting large-scale distributed systems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A systematic problem-solving approach, coupled with strong communications skills and a sense of ownership and drive</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A passion for automation; strong coding skills in at least one modern programming language (Java/Go/Python/Ruby)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Super strong Linux skills and supreme troubleshooting skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with a variety of Cloud technologies and familiarity with industry landscape and trends</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Some configuration management experience; product does not really matter (any of Puppet, Chef, cfengine, Fabric, Ansible, Salt is fine)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Willingness to be part of on-call rotations</span></li> </ul> <p> </p> <p><strong>Nice to have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with large scale OLTP and OLAP deployments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Cloud experience: platform does not matter</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with tools like Elastic/Kibana, Jenkins, Pagerduty, Wavefront</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Release software tooling (git, Jenkins, custom scripts)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with algorithms, data structures, complexity analysis and software design</span></li> </ul> Feb 16th, 2020 08:57AM Feb 16th, 2020 08:57AM Fiserv Industrials Support Services

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