JC

j2 Global

- NASDAQ:JCOM
Last Updated 2019-09-20

Job Listings

Track j2 Global hiring and firing trends, filtered by title, location, type, date, category and date of posting.

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Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Date Added Date Updated GICS Sector GICS Industry
nasdaq:jcom www.j2global.com www.j2global.com Jul 19th, 2019 12:00AM Customer Service Representative Open Client Support St. Leonards, NSW, Australia St Leonards NSW AUS Jun 5th, 2019 12:00AM The role of Customer Support L1 is to be an active member within the Operations team and provide excellent customer service to existing and prospect j2 clients.  Engagement with customers will be via phone, email and help-desk tickets – with the main objective being first call resolution.Duties and ResponsibilitiesProvide outstanding customer service to resolve customer requests by identifying the customers’ needs and using learned knowledge and communication skills to provide resolutions.Provide outstanding customer service and ability to resolve customers’ issues by identifying the customers’ needs and provide resolutions.Process new connections for orders received via the company’s website.Provide 1st level support for products, service and billing inquiries via phone and email.Resolve customer requests submitted through the ticketing system and phone based inquiries in an efficient and timely manner.Complete basic Moves, Adds, Change and Disconnection requests for Toll free and Local Virtual Numbers.Strive to be an active team member within the operations teamCreate required reports for clients and the operations team as requested.Use your acquired product expertise to provide sales support or solutions to existing and prospective client.Recommend changes to processes, policies and metrics to facilitate the improvement of department performance.Provide after hours assistance to customers(as required, on a roster basis)Dealing with basic technical problems, fault reporting and trouble shooting.Demonstrate commitment to company policies, values, and standards displaying a strong commitment to the Operations team and the wider company SKILLS AND EXPERIENCEAbility to deal with clients in a professional manner at all times and communicate professionally over the phoneExcellent organisational and time management skills, multi tasking abilityStrong team playerProfessional verbal and written communication skills coupled with excellent presentation skillsActive listening skillsAbility to work well under pressureCustomer Service ExperienceIntermediate experience in using Microsoft office suiteExperience in the Telecommunication industry is preferred but not essentialAbility to work without supervision Jul 19th, 2019 07:29AM Jul 19th, 2019 07:29AM Technology Software & Computer Services
nasdaq:jcom www.j2global.com www.j2global.com Jul 20th, 2019 12:00AM Customer Service Representative Open Client Support St. Leonards, NSW, Australia St Leonards NSW AUS Jun 5th, 2019 12:00AM The role of Customer Support L1 is to be an active member within the Operations team and provide excellent customer service to existing and prospect j2 clients.  Engagement with customers will be via phone, email and help-desk tickets – with the main objective being first call resolution.Duties and ResponsibilitiesProvide outstanding customer service to resolve customer requests by identifying the customers’ needs and using learned knowledge and communication skills to provide resolutions.Provide outstanding customer service and ability to resolve customers’ issues by identifying the customers’ needs and provide resolutions.Process new connections for orders received via the company’s website.Provide 1st level support for products, service and billing inquiries via phone and email.Resolve customer requests submitted through the ticketing system and phone based inquiries in an efficient and timely manner.Complete basic Moves, Adds, Change and Disconnection requests for Toll free and Local Virtual Numbers.Strive to be an active team member within the operations teamCreate required reports for clients and the operations team as requested.Use your acquired product expertise to provide sales support or solutions to existing and prospective client.Recommend changes to processes, policies and metrics to facilitate the improvement of department performance.Provide after hours assistance to customers(as required, on a roster basis)Dealing with basic technical problems, fault reporting and trouble shooting.Demonstrate commitment to company policies, values, and standards displaying a strong commitment to the Operations team and the wider company SKILLS AND EXPERIENCEAbility to deal with clients in a professional manner at all times and communicate professionally over the phoneExcellent organisational and time management skills, multi tasking abilityStrong team playerProfessional verbal and written communication skills coupled with excellent presentation skillsActive listening skillsAbility to work well under pressureCustomer Service ExperienceIntermediate experience in using Microsoft office suiteExperience in the Telecommunication industry is preferred but not essentialAbility to work without supervision Jul 20th, 2019 10:01AM Jul 20th, 2019 10:01AM Technology Software & Computer Services
nasdaq:jcom www.j2global.com www.j2global.com Jul 21st, 2019 12:00AM Customer Service Representative Open Client Support St. Leonards, NSW, Australia St Leonards NSW AUS Jun 5th, 2019 12:00AM The role of Customer Support L1 is to be an active member within the Operations team and provide excellent customer service to existing and prospect j2 clients.  Engagement with customers will be via phone, email and help-desk tickets – with the main objective being first call resolution.Duties and ResponsibilitiesProvide outstanding customer service to resolve customer requests by identifying the customers’ needs and using learned knowledge and communication skills to provide resolutions.Provide outstanding customer service and ability to resolve customers’ issues by identifying the customers’ needs and provide resolutions.Process new connections for orders received via the company’s website.Provide 1st level support for products, service and billing inquiries via phone and email.Resolve customer requests submitted through the ticketing system and phone based inquiries in an efficient and timely manner.Complete basic Moves, Adds, Change and Disconnection requests for Toll free and Local Virtual Numbers.Strive to be an active team member within the operations teamCreate required reports for clients and the operations team as requested.Use your acquired product expertise to provide sales support or solutions to existing and prospective client.Recommend changes to processes, policies and metrics to facilitate the improvement of department performance.Provide after hours assistance to customers(as required, on a roster basis)Dealing with basic technical problems, fault reporting and trouble shooting.Demonstrate commitment to company policies, values, and standards displaying a strong commitment to the Operations team and the wider company SKILLS AND EXPERIENCEAbility to deal with clients in a professional manner at all times and communicate professionally over the phoneExcellent organisational and time management skills, multi tasking abilityStrong team playerProfessional verbal and written communication skills coupled with excellent presentation skillsActive listening skillsAbility to work well under pressureCustomer Service ExperienceIntermediate experience in using Microsoft office suiteExperience in the Telecommunication industry is preferred but not essentialAbility to work without supervision Jul 21st, 2019 08:26AM Jul 21st, 2019 08:26AM Technology Software & Computer Services
nasdaq:jcom www.j2global.com www.j2global.com Jul 22nd, 2019 12:00AM Customer Service Representative Open Client Support St. Leonards, NSW, Australia St Leonards NSW AUS Jun 5th, 2019 12:00AM The role of Customer Support L1 is to be an active member within the Operations team and provide excellent customer service to existing and prospect j2 clients.  Engagement with customers will be via phone, email and help-desk tickets – with the main objective being first call resolution.Duties and ResponsibilitiesProvide outstanding customer service to resolve customer requests by identifying the customers’ needs and using learned knowledge and communication skills to provide resolutions.Provide outstanding customer service and ability to resolve customers’ issues by identifying the customers’ needs and provide resolutions.Process new connections for orders received via the company’s website.Provide 1st level support for products, service and billing inquiries via phone and email.Resolve customer requests submitted through the ticketing system and phone based inquiries in an efficient and timely manner.Complete basic Moves, Adds, Change and Disconnection requests for Toll free and Local Virtual Numbers.Strive to be an active team member within the operations teamCreate required reports for clients and the operations team as requested.Use your acquired product expertise to provide sales support or solutions to existing and prospective client.Recommend changes to processes, policies and metrics to facilitate the improvement of department performance.Provide after hours assistance to customers(as required, on a roster basis)Dealing with basic technical problems, fault reporting and trouble shooting.Demonstrate commitment to company policies, values, and standards displaying a strong commitment to the Operations team and the wider company SKILLS AND EXPERIENCEAbility to deal with clients in a professional manner at all times and communicate professionally over the phoneExcellent organisational and time management skills, multi tasking abilityStrong team playerProfessional verbal and written communication skills coupled with excellent presentation skillsActive listening skillsAbility to work well under pressureCustomer Service ExperienceIntermediate experience in using Microsoft office suiteExperience in the Telecommunication industry is preferred but not essentialAbility to work without supervision Jul 22nd, 2019 10:14AM Jul 22nd, 2019 10:14AM Technology Software & Computer Services
nasdaq:jcom www.j2global.com www.j2global.com Jul 23rd, 2019 12:00AM Customer Service Representative Open Client Support St. Leonards, NSW, Australia St Leonards NSW AUS Jun 5th, 2019 12:00AM The role of Customer Support L1 is to be an active member within the Operations team and provide excellent customer service to existing and prospect j2 clients.  Engagement with customers will be via phone, email and help-desk tickets – with the main objective being first call resolution.Duties and ResponsibilitiesProvide outstanding customer service to resolve customer requests by identifying the customers’ needs and using learned knowledge and communication skills to provide resolutions.Provide outstanding customer service and ability to resolve customers’ issues by identifying the customers’ needs and provide resolutions.Process new connections for orders received via the company’s website.Provide 1st level support for products, service and billing inquiries via phone and email.Resolve customer requests submitted through the ticketing system and phone based inquiries in an efficient and timely manner.Complete basic Moves, Adds, Change and Disconnection requests for Toll free and Local Virtual Numbers.Strive to be an active team member within the operations teamCreate required reports for clients and the operations team as requested.Use your acquired product expertise to provide sales support or solutions to existing and prospective client.Recommend changes to processes, policies and metrics to facilitate the improvement of department performance.Provide after hours assistance to customers(as required, on a roster basis)Dealing with basic technical problems, fault reporting and trouble shooting.Demonstrate commitment to company policies, values, and standards displaying a strong commitment to the Operations team and the wider company SKILLS AND EXPERIENCEAbility to deal with clients in a professional manner at all times and communicate professionally over the phoneExcellent organisational and time management skills, multi tasking abilityStrong team playerProfessional verbal and written communication skills coupled with excellent presentation skillsActive listening skillsAbility to work well under pressureCustomer Service ExperienceIntermediate experience in using Microsoft office suiteExperience in the Telecommunication industry is preferred but not essentialAbility to work without supervision Jul 23rd, 2019 07:44AM Jul 23rd, 2019 07:44AM Technology Software & Computer Services
nasdaq:jcom www.j2global.com www.j2global.com Jul 24th, 2019 12:00AM Customer Service Representative Open Client Support St. Leonards, NSW, Australia St Leonards NSW AUS Jun 5th, 2019 12:00AM The role of Customer Support L1 is to be an active member within the Operations team and provide excellent customer service to existing and prospect j2 clients.  Engagement with customers will be via phone, email and help-desk tickets – with the main objective being first call resolution.Duties and ResponsibilitiesProvide outstanding customer service to resolve customer requests by identifying the customers’ needs and using learned knowledge and communication skills to provide resolutions.Provide outstanding customer service and ability to resolve customers’ issues by identifying the customers’ needs and provide resolutions.Process new connections for orders received via the company’s website.Provide 1st level support for products, service and billing inquiries via phone and email.Resolve customer requests submitted through the ticketing system and phone based inquiries in an efficient and timely manner.Complete basic Moves, Adds, Change and Disconnection requests for Toll free and Local Virtual Numbers.Strive to be an active team member within the operations teamCreate required reports for clients and the operations team as requested.Use your acquired product expertise to provide sales support or solutions to existing and prospective client.Recommend changes to processes, policies and metrics to facilitate the improvement of department performance.Provide after hours assistance to customers(as required, on a roster basis)Dealing with basic technical problems, fault reporting and trouble shooting.Demonstrate commitment to company policies, values, and standards displaying a strong commitment to the Operations team and the wider company SKILLS AND EXPERIENCEAbility to deal with clients in a professional manner at all times and communicate professionally over the phoneExcellent organisational and time management skills, multi tasking abilityStrong team playerProfessional verbal and written communication skills coupled with excellent presentation skillsActive listening skillsAbility to work well under pressureCustomer Service ExperienceIntermediate experience in using Microsoft office suiteExperience in the Telecommunication industry is preferred but not essentialAbility to work without supervision Jul 24th, 2019 09:32AM Jul 24th, 2019 09:32AM Technology Software & Computer Services
nasdaq:jcom www.j2global.com www.j2global.com Jul 25th, 2019 12:00AM Customer Service Representative Open Client Support St. Leonards, NSW, Australia St Leonards NSW AUS Jun 5th, 2019 12:00AM The role of Customer Support L1 is to be an active member within the Operations team and provide excellent customer service to existing and prospect j2 clients.  Engagement with customers will be via phone, email and help-desk tickets – with the main objective being first call resolution.Duties and ResponsibilitiesProvide outstanding customer service to resolve customer requests by identifying the customers’ needs and using learned knowledge and communication skills to provide resolutions.Provide outstanding customer service and ability to resolve customers’ issues by identifying the customers’ needs and provide resolutions.Process new connections for orders received via the company’s website.Provide 1st level support for products, service and billing inquiries via phone and email.Resolve customer requests submitted through the ticketing system and phone based inquiries in an efficient and timely manner.Complete basic Moves, Adds, Change and Disconnection requests for Toll free and Local Virtual Numbers.Strive to be an active team member within the operations teamCreate required reports for clients and the operations team as requested.Use your acquired product expertise to provide sales support or solutions to existing and prospective client.Recommend changes to processes, policies and metrics to facilitate the improvement of department performance.Provide after hours assistance to customers(as required, on a roster basis)Dealing with basic technical problems, fault reporting and trouble shooting.Demonstrate commitment to company policies, values, and standards displaying a strong commitment to the Operations team and the wider company SKILLS AND EXPERIENCEAbility to deal with clients in a professional manner at all times and communicate professionally over the phoneExcellent organisational and time management skills, multi tasking abilityStrong team playerProfessional verbal and written communication skills coupled with excellent presentation skillsActive listening skillsAbility to work well under pressureCustomer Service ExperienceIntermediate experience in using Microsoft office suiteExperience in the Telecommunication industry is preferred but not essentialAbility to work without supervision Jul 25th, 2019 08:51AM Jul 25th, 2019 08:51AM Technology Software & Computer Services
nasdaq:jcom www.j2global.com www.j2global.com Jul 26th, 2019 12:00AM Customer Service Representative Open Client Support St. Leonards, NSW, Australia St Leonards NSW AUS Jun 5th, 2019 12:00AM The role of Customer Support L1 is to be an active member within the Operations team and provide excellent customer service to existing and prospect j2 clients.  Engagement with customers will be via phone, email and help-desk tickets – with the main objective being first call resolution.Duties and ResponsibilitiesProvide outstanding customer service to resolve customer requests by identifying the customers’ needs and using learned knowledge and communication skills to provide resolutions.Provide outstanding customer service and ability to resolve customers’ issues by identifying the customers’ needs and provide resolutions.Process new connections for orders received via the company’s website.Provide 1st level support for products, service and billing inquiries via phone and email.Resolve customer requests submitted through the ticketing system and phone based inquiries in an efficient and timely manner.Complete basic Moves, Adds, Change and Disconnection requests for Toll free and Local Virtual Numbers.Strive to be an active team member within the operations teamCreate required reports for clients and the operations team as requested.Use your acquired product expertise to provide sales support or solutions to existing and prospective client.Recommend changes to processes, policies and metrics to facilitate the improvement of department performance.Provide after hours assistance to customers(as required, on a roster basis)Dealing with basic technical problems, fault reporting and trouble shooting.Demonstrate commitment to company policies, values, and standards displaying a strong commitment to the Operations team and the wider company SKILLS AND EXPERIENCEAbility to deal with clients in a professional manner at all times and communicate professionally over the phoneExcellent organisational and time management skills, multi tasking abilityStrong team playerProfessional verbal and written communication skills coupled with excellent presentation skillsActive listening skillsAbility to work well under pressureCustomer Service ExperienceIntermediate experience in using Microsoft office suiteExperience in the Telecommunication industry is preferred but not essentialAbility to work without supervision Jul 26th, 2019 07:50AM Jul 26th, 2019 07:50AM Technology Software & Computer Services
nasdaq:jcom www.j2global.com www.j2global.com Jul 27th, 2019 12:00AM Customer Service Representative Open Client Support St. Leonards, NSW, Australia St Leonards NSW AUS Jun 5th, 2019 12:00AM The role of Customer Support L1 is to be an active member within the Operations team and provide excellent customer service to existing and prospect j2 clients.  Engagement with customers will be via phone, email and help-desk tickets – with the main objective being first call resolution.Duties and ResponsibilitiesProvide outstanding customer service to resolve customer requests by identifying the customers’ needs and using learned knowledge and communication skills to provide resolutions.Provide outstanding customer service and ability to resolve customers’ issues by identifying the customers’ needs and provide resolutions.Process new connections for orders received via the company’s website.Provide 1st level support for products, service and billing inquiries via phone and email.Resolve customer requests submitted through the ticketing system and phone based inquiries in an efficient and timely manner.Complete basic Moves, Adds, Change and Disconnection requests for Toll free and Local Virtual Numbers.Strive to be an active team member within the operations teamCreate required reports for clients and the operations team as requested.Use your acquired product expertise to provide sales support or solutions to existing and prospective client.Recommend changes to processes, policies and metrics to facilitate the improvement of department performance.Provide after hours assistance to customers(as required, on a roster basis)Dealing with basic technical problems, fault reporting and trouble shooting.Demonstrate commitment to company policies, values, and standards displaying a strong commitment to the Operations team and the wider company SKILLS AND EXPERIENCEAbility to deal with clients in a professional manner at all times and communicate professionally over the phoneExcellent organisational and time management skills, multi tasking abilityStrong team playerProfessional verbal and written communication skills coupled with excellent presentation skillsActive listening skillsAbility to work well under pressureCustomer Service ExperienceIntermediate experience in using Microsoft office suiteExperience in the Telecommunication industry is preferred but not essentialAbility to work without supervision Jul 27th, 2019 07:16AM Jul 27th, 2019 07:16AM Technology Software & Computer Services
nasdaq:jcom www.j2global.com www.j2global.com Jul 28th, 2019 12:00AM Customer Service Representative Open Client Support St. Leonards, NSW, Australia St Leonards NSW AUS Jun 5th, 2019 12:00AM The role of Customer Support L1 is to be an active member within the Operations team and provide excellent customer service to existing and prospect j2 clients.  Engagement with customers will be via phone, email and help-desk tickets – with the main objective being first call resolution.Duties and ResponsibilitiesProvide outstanding customer service to resolve customer requests by identifying the customers’ needs and using learned knowledge and communication skills to provide resolutions.Provide outstanding customer service and ability to resolve customers’ issues by identifying the customers’ needs and provide resolutions.Process new connections for orders received via the company’s website.Provide 1st level support for products, service and billing inquiries via phone and email.Resolve customer requests submitted through the ticketing system and phone based inquiries in an efficient and timely manner.Complete basic Moves, Adds, Change and Disconnection requests for Toll free and Local Virtual Numbers.Strive to be an active team member within the operations teamCreate required reports for clients and the operations team as requested.Use your acquired product expertise to provide sales support or solutions to existing and prospective client.Recommend changes to processes, policies and metrics to facilitate the improvement of department performance.Provide after hours assistance to customers(as required, on a roster basis)Dealing with basic technical problems, fault reporting and trouble shooting.Demonstrate commitment to company policies, values, and standards displaying a strong commitment to the Operations team and the wider company SKILLS AND EXPERIENCEAbility to deal with clients in a professional manner at all times and communicate professionally over the phoneExcellent organisational and time management skills, multi tasking abilityStrong team playerProfessional verbal and written communication skills coupled with excellent presentation skillsActive listening skillsAbility to work well under pressureCustomer Service ExperienceIntermediate experience in using Microsoft office suiteExperience in the Telecommunication industry is preferred but not essentialAbility to work without supervision Jul 28th, 2019 07:01AM Jul 28th, 2019 07:01AM Technology Software & Computer Services

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