Mattress Firm

- NASDAQ:MFRM
Last Updated 2024-02-29

Glassdoor Profile Reviews Data

Track Mattress Firm reviews on Glassdoor to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company Author Title Author Location Author Country Summary Description PROs CONs Recommends Value Recommends Description Outlook Value Outlook Description CEO Review Value CEO Review Description Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Rating: Diversity & Inclusion Company Id Company URL Advice to Management Not Helpful Count Employer Responses Employer Status Is featured? Is current job? Job Ending Year Length of Employment Company Website Company Industry Id Company Sector Id Date Added Date Updated Company Name Sector Industry
nasdaq:mfrm https://www.glassdoor.com?employer_id=28763 Feb 22nd, 2024 12:00AM Open Open Mattress Firm Senior Sleep Expert Great Job just looking for more. Friendly Managers, Family Like Team, Benefits And Pay, Advancement opportunities. Long Hours, Holiday Hours, Lack Of Business, Shortage Of Staff, High Turn Around, Lack Of Advancement From In House Before New Hires. 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 5.0 3.0 5.0 3.0 5.0 3.0 5.0 28763 Open 0.0 [] REGULAR No Yes 0.0 Open Feb 25th, 2024 02:54PM Feb 25th, 2024 02:54PM Mattress Firm General Retailers
nasdaq:mfrm https://www.glassdoor.com?employer_id=28763 Feb 19th, 2024 12:00AM Open Open Mattress Firm Retail Sales Associate Overworked, poor commission and salary structure, no work/life balance, good team environment Good team environment Great training Ability to earn is uncapped Too many hours No flexibility Earning potential is dependent on location No work/life balance Easy burnout -1.0 NEGATIVE -1.0 NEGATIVE 0.0 NO_OPINION 0.0 2.0 1.0 3.0 2.0 2.0 3.0 4.0 28763 Open 0.0 [] INTERN No No 0.0 Open Feb 20th, 2024 04:33PM Feb 20th, 2024 04:33PM Mattress Firm General Retailers
nasdaq:mfrm https://www.glassdoor.com?employer_id=28763 Feb 16th, 2024 12:00AM Open Open Mattress Firm Sleep Expert It used to be an amazing job. There’s lots of downtime. The days are long, especially if you’re working by yourself. The commission pay used to be amazing. The company is really cutting corners with the products we offer and with our commissions. Business is changing and traffic has drastically decreased. They’re putting pressure on their sales team to advertise and bring customers in the door. For the most part, this initiative does not work. However, it’s mandatory. They’re even hinting at the fact that spending our own money on advertising is necessary, for example paying so our social media posts reach a large number of people. This used to be a good job, but now the company is manipulating commission pay so that we make the least amount possible. Meantime corporate gets huge bonuses. Training is excessive. There are too many mandatory meeting that we don’t get paid to attend. If you’re stuck in a slow store, you will be left there to die. They don’t care if you are not making enough money to survive. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 2.0 1.0 2.0 3.0 2.0 1.0 3.0 28763 Open Upper management needs to listen to the feedback they ask from store level employees. It’s very difficult to trust leadership. It seems they don’t care to keep their employees happy. They think we’re idiots and don’t see what they’re doing. Quit patting yourselves on the back. 0.0 [] REGULAR No Yes 6.0 Open Feb 19th, 2024 04:03PM Feb 19th, 2024 04:03PM Mattress Firm General Retailers
nasdaq:mfrm https://www.glassdoor.com?employer_id=28763 Feb 15th, 2024 12:00AM Open Open Mattress Firm Sr. Store Manager Spartanburg, SC Great opportunities Great place to work. Ability to make good money and move up in the company. Long hours. 10 hr days some days. 1.0 POSITIVE 1.0 POSITIVE 0.0 4.0 4.0 5.0 5.0 5.0 5.0 5.0 28763 Open Stop sending "shoppers" Feels like micro managing & takes us from people who are there for real help. 0.0 [] REGULAR No Yes 6.0 Open Feb 19th, 2024 04:03PM Feb 19th, 2024 04:03PM Mattress Firm General Retailers
nasdaq:mfrm https://www.glassdoor.com?employer_id=28763 Feb 13th, 2024 12:00AM Open Open Mattress Firm Senior Store Manager Anderson, SC Good company Work life balance and pay Benefits are expensive and not good 1.0 POSITIVE 1.0 POSITIVE 1.0 APPROVE 0.0 4.0 5.0 3.0 4.0 4.0 4.0 3.0 28763 Open 0.0 [] REGULAR No Yes 4.0 Open Feb 16th, 2024 12:56PM Feb 16th, 2024 12:56PM Mattress Firm General Retailers
nasdaq:mfrm https://www.glassdoor.com?employer_id=28763 Feb 12th, 2024 12:00AM Open Open Mattress Firm Sleep Expert Experience Training is great. I have the knowledge required to help customers sleep better! I have no cons other than it’s retail hours. 0.0 5.0 4.0 5.0 5.0 4.0 4.0 4.0 28763 Open 0.0 [] REGULAR No Yes 0.0 Open Feb 13th, 2024 07:53PM Feb 13th, 2024 07:53PM Mattress Firm General Retailers
nasdaq:mfrm https://www.glassdoor.com?employer_id=28763 Feb 12th, 2024 12:00AM Open Open Mattress Firm Sleep Expert Palm Beach Gardens, FL Money can be made Decent hours, commission or base, ok work life balance, good benefits Weekends spent working, traffic determines your check. 1.0 POSITIVE 0.0 NEUTRAL -1.0 DISAPPROVE 0.0 4.0 0.0 3.0 2.0 3.0 0.0 4.0 28763 Open 0.0 [] REGULAR No Yes 0.0 Open Feb 13th, 2024 07:53PM Feb 13th, 2024 07:53PM Mattress Firm General Retailers
nasdaq:mfrm https://www.glassdoor.com?employer_id=28763 Feb 8th, 2024 12:00AM Open Open Mattress Firm Sales Representative Hingham, MA Immature Management Really easy money, Great job for hourly pay. You get to lay down all day while a manager tells you what to say to your customer. with only 2-3 customers a day, this is a very super slow job. The schedule is made to accommodate the manager and his personal life all while he is on speakerphone with his wife. -1.0 NEGATIVE -1.0 NEGATIVE 1.0 APPROVE 0.0 3.0 5.0 1.0 3.0 1.0 1.0 1.0 28763 Open Improve the culture and replace the immature "manager" with a team-oriented Leader who can manage. 0.0 [] REGULAR No Yes 1.0 Open Feb 12th, 2024 10:16AM Feb 12th, 2024 10:16AM Mattress Firm General Retailers
nasdaq:mfrm https://www.glassdoor.com?employer_id=28763 Feb 9th, 2024 12:00AM Open Open Mattress Firm Store Manager New York, NY Company is being sold to Tempurpedic. They have no culture bad he violations and no real vision that brings results You can grow fast to store manager Lack of career advancement past store manager they do not promote within for senior leadership in the NY market. They lack diversity and micromanage. -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 1.0 2.0 1.0 1.0 2.0 1.0 1.0 28763 Open Career advancement within Better compensation all associate should work for an achievable bonus. 0.0 [] REGULAR No No 9.0 Open Feb 11th, 2024 12:07PM Feb 11th, 2024 12:07PM Mattress Firm General Retailers
nasdaq:mfrm https://www.glassdoor.com?employer_id=28763 Feb 8th, 2024 12:00AM Open Open Mattress Firm Sleep Expert Old school company trying to be the cool new guy but failing miserably from the inside out relatively low stress compared to other sales jobs, pay can be great if you're in a good location, beginner sales training in negotiation, efficient deal desking, closing training, and more, for those who may need it—a great refresher on the basics of asking for the sale and objection handling in any case. Massive recent cost increases on products and killer sales prices leave next to no margin on products making it harder for salespeople to make their money and keep regulars happy with their usual treatment. Now it's impossible to do any repeat customer/loyalty discounts without giving away a massive margin. pay varies greatly upon store location, which can and is switched up often, by people who aren't actively involved in your district—lots of disconnect between the top execs and who's on the sales floor. Senseless semantics, inefficient processes, constantly trying new things providing minimal training, lack of consistency in policy and rule following from store to store, even in the same district, favoritism, gossip among sleep experts and management, drama is created due to the lack of excitement that is intrinsically absent in this type of setting, slow and saddening background music often permeates the sales floor. The list goes on and on. -1.0 NEGATIVE -1.0 NEGATIVE -1.0 DISAPPROVE 0.0 2.0 3.0 1.0 2.0 3.0 1.0 3.0 28763 Open Read the cons, and send some top execs to interview the sleep experts on the floor and ask them how things are really going, rather than looking primarily at metrics, which are easily faked - and that's exactly what's happening. You're losing money by not finding these things out for yourselves. It would be in the company's best interest to send some folks in from corporate to hear our regular customer's common complaints about certain processes that could easily be much more efficient. Also - if you don't stock a product, take it off the shelf. Also, please stop putting us in this awkward position to explain why we have products on display for orders that we haven't sold in over half a year. 0.0 [] REGULAR No Yes 1.0 Open Feb 10th, 2024 04:52PM Feb 10th, 2024 04:52PM Mattress Firm General Retailers

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