Mattress Firm

- NASDAQ:MFRM
Last Updated 2024-02-29

Indeed Profile Reviews

Track Mattress Firm reviews on Indeed to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
nasdaq:mfrm https://www.indeed.com/cmp/mattress-firm/reviews Feb 23rd, 2024 05:33PM Open Open Open Mattress Firm Sleep Expert Waltham, MA Dull and repetitive The company can seem fun at first, learning about different mattresses and adjustable beds, but the worst part is the mattress matched and the scummy technique they force you to use. They force you to rush the guests upon entry and ask them a lot of questions and put them into an ipad which automatically points them to the most expensive one. Besides that some of the managers and sales people are scummy, they will steal your ups, they will come start chatting with your guests when people are just trying to look around. Its not bad overall, they just need to appoint better managers who will make a good team dynamic. 0.0 0.0 2.0 0.0 0.0 0.0 0.0 0.0 Feb 24th, 2024 11:13PM Feb 24th, 2024 11:13PM Mattress Firm General Retailers
nasdaq:mfrm https://www.indeed.com/cmp/mattress-firm/reviews Feb 22nd, 2024 01:28AM Open Open Open Mattress Firm Sales Associate Washington State Not bad rough hours Great way to start of in sales with training in stuff but gives you limited life balance as the hours can be long and you usually have to work extra hours on holidays 0.0 0.0 4.0 0.0 0.0 0.0 0.0 0.0 Feb 22nd, 2024 11:13PM Feb 22nd, 2024 11:13PM Mattress Firm General Retailers
nasdaq:mfrm https://www.indeed.com/cmp/mattress-firm/reviews Feb 21st, 2024 01:03AM Open Open Open Mattress Firm Sleep Expert Township of Brick, NJ Existential Boredom. A typical day at mattress firm would go as followed; Clock in at 9:45am, stare at a wall, clock out at 8:00pm. With little to no traffic, you are expected to meet budgets/deadlines that are virtually impossible. The base pay is half decent which is reassuring because you’ll have better luck finding D.B Cooper than you will earn commission. It’s Employment. No Lunch Break, Poor management, atrocious work life balance. 0.0 0.0 1.0 1.0 1.0 1.0 3.0 2.0 Feb 22nd, 2024 11:13PM Feb 22nd, 2024 11:13PM Mattress Firm General Retailers
nasdaq:mfrm https://www.indeed.com/cmp/mattress-firm/reviews Feb 19th, 2024 06:03PM Open Open Open Mattress Firm Sales Consultant Indianapolis, IN Laid back and slow or hyperactive and fast You will use a tool called Mattress Matcher, which will help you narrow down the selection to a few that will be the best fit for the guest. You will then use your 300+ hours of training to educate the guests on the product. Depending on the location of your store, this will influence the amount of door swings you get and will also influence the demographic in which you will be serving. The hardest part can be different to each person. I believe just using the right verbiage and overcoming objections sooner will ultimately save you a lot of stress and trouble. The best part of the job is that you get to learn so much in comparison to the competitor and ultimately win the business. PTO, Health Benefits, Mattress Madness, Etc. No breaks, Long Hours (Alone), No security system 0.0 0.0 3.0 2.0 2.0 3.0 3.0 3.0 Feb 19th, 2024 11:13PM Feb 19th, 2024 11:13PM Mattress Firm General Retailers
nasdaq:mfrm https://www.indeed.com/cmp/mattress-firm/reviews Feb 19th, 2024 04:55AM Open Open Open Mattress Firm Sleep Expert Houston, TX Very Much Contingent On What Store You're At Of all of my adult experiences in sales, this was the worst I have ever had. Within a 10 mile radius of my store there were at least a dozen stores. You will notice in many of their job listings they want you to "leverage Social Media" to get people in the store. The base pay is called "security pay" so somehow if you work more than 40 hours they do not pay overtime. The security pay is $10/ hour. Things like close ratio, product knowledge, work ethic, customer experience all do not matter. The only thing that matters is store budget. So if you are at a dead location, but maximize every opportunity with professional sales techniques, and top notch customer service it makes zero difference. If the store budget is $5000 for that day, and if no guests come in it's totally on you. They expect you to "leverage social media" to get people in the door, even though in 2022 they spent $308 million in advertising, and those employees make six figure salaries. All that said, the onus is on you - the "Sleep Expert" to ensure people are coming in the door, and the budget is met. If you fail to do that, then they will put you on some type of probationary program, and then let you go if you can't cover the store budget. Depending on the location, you could make money in exchange for in work life balance. After coming out of bankruptcy C-Suite awarded themselves bonuses $135 million, Way to many people on the food chain that produce nothing, pay for producers is not proportional to non-producers. 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Feb 19th, 2024 11:13PM Feb 19th, 2024 11:13PM Mattress Firm General Retailers
nasdaq:mfrm https://www.indeed.com/cmp/mattress-firm/reviews Feb 17th, 2024 08:38PM Open Open Open Mattress Firm Multimedia Specialist Houston, TX The culture and the people are the highlight I love working at Mattress Firm. The people are dedicated to doing their best every single day. The management is excellent in communicating the vision for our yearly goals. The hardest part of the job is the growth opportunity. 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 Feb 17th, 2024 11:13PM Feb 17th, 2024 11:13PM Mattress Firm General Retailers
nasdaq:mfrm https://www.indeed.com/cmp/mattress-firm/reviews Feb 16th, 2024 09:15PM Open Open Open Mattress Firm Sales Associate Tacoma, WA Horrible Worst job i ever had. They fired me fpr not getting the vaccine. They have a good training program but they make you step by step do the whole sales part exactly how they want it from begining to end and you cant cut any corners. People get upset because they dont want to be in there for 30 min everytime they step in They have a learning program They ask way to much and they micromanage extremely 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Feb 16th, 2024 11:13PM Feb 16th, 2024 11:13PM Mattress Firm General Retailers
nasdaq:mfrm https://www.indeed.com/cmp/mattress-firm/reviews Feb 14th, 2024 03:33PM Open Open Open Mattress Firm Store Manager Hickory, NC Employee beware Terrible work life balance, over rated holidays, bad overall expensive benefits. Insane hours lots of sitting around, no reward for hard work and no punishment or accountability for poor performance. Run while you still can It’s over Hours, pay, consistency, travel, meetings, culture 0.0 0.0 1.0 1.0 1.0 1.0 2.0 1.0 Feb 16th, 2024 11:13PM Feb 16th, 2024 11:13PM Mattress Firm General Retailers
nasdaq:mfrm https://www.indeed.com/cmp/mattress-firm/reviews Feb 14th, 2024 02:10AM Open Open Open Mattress Firm Sales Reading, PA Management problem management out for themselves no help for the sales staff. Not to mention 6 day work weeks. Along with the constant pressure when they can't do it either. 0.0 0.0 1.0 0.0 0.0 0.0 0.0 0.0 Feb 16th, 2024 11:13PM Feb 16th, 2024 11:13PM Mattress Firm General Retailers
nasdaq:mfrm https://www.indeed.com/cmp/mattress-firm/reviews Feb 13th, 2024 04:40AM Open Open Open Mattress Firm Store Manager Anderson, SC It is retail Very easy to make over 100k a year, however you sacrifice your family life. In the end, its all about what you value more. Lots of redundant training at times, but its more to make the company look good 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 Feb 13th, 2024 11:13PM Feb 13th, 2024 11:13PM Mattress Firm General Retailers

Request a demo to view additional historical data, and much more.

Make fast
queries

No longer rely on engineers to access data; build and share queries with intuitive tools, and derive insights in real time.

Bookmark queries with your team

Save and share custom queries using a private bookmarking feature, accessible to your whole team.

Be first to know with alerts

Scan data points across millions of companies and receive emails when relevant metrics cross critical thresholds.

Visualize data for quick insights

Create custom keyword-based word clouds, charts, and advanced visualizations to quickly analyze the data.

Map competitor locations

Analyze competitor presence and growth over time by overlaying store locations with the Nearby Competitor feature.

Add widgets to your dashboards

Access existing maps, charts, word clouds, and other visualizations to understand your data quickly. Or build custom widgets to view data just the way you want it.