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nasdaq:mndy
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https://www.glassdoor.com?employer_id=725019
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Apr 25th, 2024 12:00AM
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Open
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Open
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monday.com
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Client Experience
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New York, NY
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Please pay your CX department appropriately and change their work hours
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-Coworkers
-Benefits
-Perks
-Beautiful office
-Potential growth
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Your demoralizing schedule in CX is unacceptable. It's infuriating to witness every other department in the NYC office clock out at 5pm while the entire CX department is shackled to 9am-6pm. Spending about 90% of the work week catering to customers is exhausting and draining. We demand flexibility in scheduling or at the very least, a shift to 9am-5pm.
Regarding salary, living paycheck to paycheck at a tech company in NYC is utterly deplorable. The pay range for CX roles is embarrassingly low compared to our competitors. If the company truly values customer satisfaction (as it claims), then it must start by paying its CX staff a livable wage across the board. We are the frontline warriors in customer communication and we demand fair compensation for our invaluable contributions.
As for engagement surveys, they're a nice gesture, but they're meaningless when fundamental issues like the ones mentioned above are repeatedly brought to leadership's attention and ignored. It's the colossal elephant in the room that leadership chooses to sweep under the rug. Listen to your department, acknowledge our concerns, and take action. We demand respect and fair treatment.
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0.0
|
3.0
|
4.0
|
3.0
|
3.0
|
1.0
|
2.0
|
2.0
|
725019
|
Open
|
The current schedule is demoralizing, leading to burnout, while salary discrepancies undermine morale and retention. Engagement surveys highlight these issues, yet action remains elusive. Addressing these issues promptly is vital for sustaining productivity and morale. Fair compensation and scheduling flexibility are key to retaining top talent and ensuring customer satisfaction. Act decisively to show commitment to the well-being and effectiveness of the CX team!
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0.0
|
[]
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REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 28th, 2024 05:40PM
|
Apr 28th, 2024 05:40PM
|
monday.com
|
|
|
|
nasdaq:mndy
|
https://www.glassdoor.com?employer_id=725019
|
Apr 22nd, 2024 12:00AM
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Open
|
Open
|
monday.com
|
|
|
|
no place like it
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|
Product is amazing. The perks are unbeatable. Free food, decent pay and bonus, biannual trips and you are surrounded by real talent.
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Growth opportunities are limited, still function like a start up. Some managers are honestly terrible
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|
|
|
|
|
0.0
|
4.0
|
5.0
|
5.0
|
4.0
|
4.0
|
2.0
|
3.0
|
725019
|
Open
|
You give power to the wrong people who tend to abuse it
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0.0
|
[]
|
REGULAR
|
No
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Yes
|
|
1.0
|
Open
|
|
|
Apr 28th, 2024 05:40PM
|
Apr 28th, 2024 05:40PM
|
monday.com
|
|
|
|
nasdaq:mndy
|
https://www.glassdoor.com?employer_id=725019
|
Apr 21st, 2024 12:00AM
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Open
|
Open
|
monday.com
|
Workforce Manager
|
New York, NY
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|
Great Company, Needs more work/life balance
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amazing perks
very involved coworkers
kind people, genuinely
great offices with ammenities
health care
maternity/paternity leave is generous for the US
CEO and COO are really involved and show up! Kind and down to earth c-suite leadership
stocks:)
|
bonus is determined by the percentage of the year's goals - and they set their objectives very very high.
getting raises and equal pay to market value can be a struggle - but this is departmental.
This company is growing very very quickly and I see a LOT of business potential, but I hope that they do not leave the morale of the employees behind.
there have been some shady DEI things that have happened and I personally do not rock with that.
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-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
3.0
|
3.0
|
4.0
|
4.0
|
5.0
|
2.0
|
725019
|
Open
|
I would be very candid about how much folks are able to open up about their mental health and being clear if you are going to walk the walk and support them on their journey.
Additionally, in a company that sees their employees as a big family - it takes a lot of energy and effort to make a healthy work/life balance.
Like any job, it has its power imbalances and politics - but if you stay true to your boundaries and if the culture is a good fit -- great!
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Apr 24th, 2024 12:13PM
|
Apr 24th, 2024 12:13PM
|
monday.com
|
|
|
|
nasdaq:mndy
|
https://www.glassdoor.com?employer_id=725019
|
Apr 17th, 2024 12:00AM
|
Open
|
Open
|
monday.com
|
Account Executive
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London, England
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London
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Good salaries and benefits i.e . healthcare, welcome gifts
The main product is well received by customers
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Lack of collaboration across teams and departments
Business is focused on becoming a platform to compete in the Enterprise space but the platform is lacking in functionality.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
1.0
|
3.0
|
3.0
|
3.0
|
2.0
|
4.0
|
2.0
|
2.0
|
725019
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Apr 20th, 2024 05:57PM
|
Apr 20th, 2024 05:57PM
|
monday.com
|
|
|
|
nasdaq:mndy
|
https://www.glassdoor.com?employer_id=725019
|
Apr 15th, 2024 12:00AM
|
Open
|
Open
|
monday.com
|
Data Analyst
|
Tel Aviv-Yafo
|
|
data analyst
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|
An interesting work in data-driven company
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Hard work and no work-life balance
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|
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|
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|
0.0
|
1.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
725019
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 18th, 2024 07:18PM
|
Apr 18th, 2024 07:18PM
|
monday.com
|
|
|
|
nasdaq:mndy
|
https://www.glassdoor.com?employer_id=725019
|
Apr 10th, 2024 12:00AM
|
Open
|
Open
|
monday.com
|
Customer Experience Advocate
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Tel Aviv-Yafo
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Poor management
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Nice benefits and great Facilities
|
No negative feedbacks are welcomed. There is no transparency whatsoever (at least in the CX department). It is very disappointing to see how team leads can let go of those they personally don't like without the presence of department managers and their actual intervention with no actual proven reasons. This shows that employees are not valued and seen enough. Constant miscommunication with no clear response.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
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0.0
|
1.0
|
3.0
|
1.0
|
1.0
|
3.0
|
1.0
|
1.0
|
725019
|
Open
|
The management needs to think of the following:
Supportive managers - no managers needed who see employees only as numbers
Transparency - meaning explaining what are the next steps to succeed
Build trust over time
Communication between management and employees (Important to get feedback)
Providing actual tools to learn and grow (not just verbally)
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0.0
|
[]
|
REGULAR
|
No
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Yes
|
|
1.0
|
Open
|
|
|
Apr 13th, 2024 12:13PM
|
Apr 13th, 2024 12:13PM
|
monday.com
|
|
|
|
nasdaq:mndy
|
https://www.glassdoor.com?employer_id=725019
|
Apr 8th, 2024 12:00AM
|
Open
|
Open
|
monday.com
|
Sales Development Representative (SDR)
|
Perth, Western Australia
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|
Sdr at Monday.com
|
|
It’s great to work at Monday because they have a hybrid balance. The office is equipped with massage chairs and you receive allowance for Uber
|
No management support, find it very difficult to progress upwards
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|
|
|
|
|
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0.0
|
4.0
|
4.0
|
3.0
|
3.0
|
4.0
|
3.0
|
3.0
|
725019
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
Open
|
|
|
Apr 10th, 2024 06:03PM
|
Apr 10th, 2024 06:03PM
|
monday.com
|
|
|
|
nasdaq:mndy
|
https://www.glassdoor.com?employer_id=725019
|
Apr 6th, 2024 12:00AM
|
Open
|
Open
|
monday.com
|
Solution Engineer
|
Tel Aviv-Yafo
|
|
Great Company - But keep it up and stay authentic!
|
|
- great culture, interesting people
- amazing office
- lovable product
- inspiring CEOs
|
- low salary and slow, intransparent advancement processes
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
3.0
|
4.0
|
5.0
|
725019
|
Open
|
Stay true to yourself. Dont try to be somebody you are not. Roy and Eran are leading this by example but I see a lot of middle / top managers that try hard to act "corporate" which backfires cause it is just not authentic.
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0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Apr 9th, 2024 10:44AM
|
Apr 9th, 2024 10:44AM
|
monday.com
|
|
|
|
nasdaq:mndy
|
https://www.glassdoor.com?employer_id=725019
|
Apr 5th, 2024 12:00AM
|
Open
|
Open
|
monday.com
|
Junior HR Manager
|
Tel Aviv-Yafo
|
|
Very recommended
|
|
Professional and good environment for juniors
|
Challenge and hard work schedule
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
725019
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 7th, 2024 04:20PM
|
Apr 7th, 2024 04:20PM
|
monday.com
|
|
|
|
nasdaq:mndy
|
https://www.glassdoor.com?employer_id=725019
|
Apr 4th, 2024 12:00AM
|
Open
|
Open
|
monday.com
|
Talent Acquisition Partner
|
Tel Aviv-Yafo
|
|
TA Review
|
|
Transparency, creativity, striving for excellence.
|
No work\life balance at all
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
2.0
|
1.0
|
5.0
|
3.0
|
3.0
|
3.0
|
5.0
|
725019
|
Open
|
To give more independence and less micro-management
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
Apr 7th, 2024 04:20PM
|
Apr 7th, 2024 04:20PM
|
monday.com
|
|
|