|
nasdaq:otex
|
careers.opentext.com
|
careers.opentext.com
|
Dec 24th, 2022 12:00AM
|
Lead Cloud Service Manager
|
Open
|
Cloud Services
|
|
North Sydney, NSW, AU
|
North Sydney
|
NSW
|
AUS
|
|
|
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
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Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)
Please return soon to complete your dream job application!
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Lead Cloud Service Manager
Req id:
29671
North Sydney, NSW, AU
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display: inline;
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OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
The Cloud Service Manager (CSM) is the program manager and overall relationship owner to assigned OpenText Cloud Managed Services accounts. The CSM is a trusted advisor and partner that understands the customer's business and strategy as it relates to their OT product portfolio.
The CSM ensures operational health, customer satisfaction and ensures that the customer is receiving maximum ROI of their OT Cloud Managed services investment.
You are great at:
Providing overall business management of the customer which includes weekly status calls, monthly SLA reporting, site visits and business reviews, issue tracking reporting, and cross-functional communication with other OT teams (i.e., support, sales, product management, etc.).
Managing customer expectations such that escalations can be avoided. If escalations do arise, the CSM leads the escalation management until the issues are resolved and the account de-escalated.
Managing relationships and interfacing at various levels within the customer's organization (i.e., business, technical, executive leadership).
Identifying short and long-term strategies to assist in the growth and business objectives of the customer.
Identifying new business opportunities, recommending products or services to improve customer satisfaction and ROI.
Identifying customer needs for contract add-ons, renewals, upgrades and value-added services and engaging the relevant OT contacts for execution.
Regular discussions and addressing any customer concerns regarding overall service and satisfaction, making necessary adjustments and ensuring that issues have been addressed and customer perception has positively.
Conduct interactive status meetings with customers, cloud services operations, Professional Services, and Commercial IT team to review ongoing activities and progress.
What it takes:
Strong client focus - ability to operate at a senior manager level
Bachelor’s degree in a technical or business discipline, or equivalent
Proven project management skills with demonstrated experience in a consulting environment
Conversant in cloud technology and data center deployment. ITIL certification preferred.
Experience with formal project management techniques (i.e. Formal status reporting and client communication, budget/scope management and change controls, and project team direction and technical leadership). PMP preferred.
Demonstrable experience in developing and rolling out customer satisfaction improvement programs
Significant experience of leading and managing teams (including matrix management) within an offshore environment
Able to work independently with a positive problem-solving attitude
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.
Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.
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OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
a.dialogApplyBtn {
display: none;
}
|
|
|
|
|
Dec 24th, 2022 09:41AM
|
Dec 24th, 2022 09:41AM
|
OpenText
|
|
Financial Services
|
|
nasdaq:otex
|
careers.opentext.com
|
careers.opentext.com
|
Dec 24th, 2022 12:00AM
|
Lead Customer Success Manager (Strategic Program)
|
Open
|
Consulting and Professional Services
|
|
North Sydney, NSW, AU
|
North Sydney
|
NSW
|
AUS
|
|
|
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
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Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)
Please return soon to complete your dream job application!
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Lead Customer Success Manager (Strategic Program)
Req id:
31239
North Sydney, NSW, AU
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OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
The Lead, Customer Success Manager (CSM) at OpenText is responsible for working with their assigned Customers throughout their lifecycle and journey. In this role, you are accountable for working cross-functionally to execute the Customer Success framework and provide overall program management support. You will lead and support the required on-boarding, engagement, enablement, success planning and adoption activities including Sales, Professional Services, Customer Support and Product Management teams as required. The CSMs will advocate for the Customer within OpenText to enable the achievement of the customer’s business outcomes.
This is an exciting opportunity for an individual that is passionate about Customer Success, relishes responsibility and is looking to join a fast-paced, high growth environment. The Customer Success environment is an opportunity for growth in the team and organization based on proven performance. The ideal candidate will have experience Customer Success Management, delighting customers, owning programs, working cross-functionally and delivering against tight timelines, self-starter, excellent attention to detail and great communication (both verbal & written) skills.
You are Great at:
Sell the value of the Customer Success partnership across all levels of the Customer and OpenText to ensure organizational alignment
Ability to elicit and document business vision, goals and success metrics into a Joint Success Plan and establish a Success program governance model to track outcomes
Manage 1-4 large strategic enterprise cloud customers. Delight and exceed customer expectations and proactively nurture customer to referenceable
Execute activities in the Joint Success Plan using our Customer Success Framework and best practices, monitor delivery projects to ensure success, help mitigate risks and facilitate decision making
Deliver outcome-driven Success Workshops and engagements with customers that clearly align to their goals and how success plan will be achieved
Conduct Success assessments and develop tailored value-add Success plays along with the subject matter experts to achieve value realization for the Customer.
Prepare and conduct monthly success plan reviews, governance forums and quarterly business /leader success reviews to curate executive level scorecards and success metric reporting
Conduct regular engagement with Customer Business owners, Change managers and End users to obtain success data and identify areas where the use of OpenText is adding value to the business
Assist customers in the adoption of new OpenText capabilities and collect feedback on any barriers or opportunities to align customer needs with OpenText product strategy
Working with the Customer Experience team, creating and delivering relevant tailored customer outreaches that promote product usage, newsletters, customer user groups, webinars etc.
What it Takes:
Professional Experience: 7-10+ years’ experience in customer ownership roles. Experience working with large organizations and a proven track record of measurably impacting your customers results.
Strategic Program Management: Has significant experience running large scale enterprise-wide transformation Customer programs and familiar with Project Management methodologies i.e., Prince, Agile and PMP. Experience creative problem solving and large-scale change management with a strong ability to autonomously detect and manage risk and experience with cross-team customer advocacy.
Relationship Building: Excel at building long-term customer relationships, great interpersonal skills, and emotional intelligence. Confidence to converse with senior decision-makers. Ability to educate and reframe customer thinking, via a mix of data and wider insights, to ensure a successful outcome.
Creativity and Influence: Willing to push the boundaries of what’s been done before. A creative mindset to build solutions, energize others with passion, and encourage quality and commitment.
Leverage Knowledge and Critical Thinking: You can think big but have awareness of the impact of little details. You consider yourself a thought leader in Customer Success that constantly brings forward new ideas and then dives deep into the practical and tactical details to get it done.
Collaboration and Communications: Ability to create senior-level relationships and engage new contacts at all levels of the organization. Ability to demonstrate leadership and coordinate efforts across different functional areas of the business to support customer initiatives and drive growth. Strong verbal and written communication skills with high proficiency in creating and delivering PowerPoint presentations, consolidating data and metrics to drive action and influence decision making.
Deliver Results: Ability to define and meet deadlines, work under pressure and build/maintain productive customer relationships. Self-starter with the ability to prioritize activities and ensure key objectives and renewal targets are met. Commitment to continuous improvement, self-development, and life-long learning.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.
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OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
a.dialogApplyBtn {
display: none;
}
|
|
|
|
|
Dec 24th, 2022 09:41AM
|
Dec 24th, 2022 09:41AM
|
OpenText
|
|
Financial Services
|
|
nasdaq:otex
|
careers.opentext.com
|
careers.opentext.com
|
Dec 24th, 2022 12:00AM
|
Sr. Renewals Account Representative
|
Open
|
Customer Service and Support
|
|
North Sydney, NSW, AU
|
North Sydney
|
NSW
|
AUS
|
|
|
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
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Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)
Please return soon to complete your dream job application!
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Sr. Renewals Account Representative
Req id:
32111
North Sydney, NSW, AU
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display: inline;
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OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
What is the role:
This position has a strong focus on communication as well as selling skills as it is the customers’ renewal contact for Open Text. This will involve producing renewal quotes, following-up on renewing maintenance and selling the value of our Support Programs to Customers. Strong organizational skills are needed to ensure renewal information and status is recorded accurately for billing and future reference.
You are great at:
Analyze and prepare renewal quotes ensuring they are sent to customers within the timeline set in the guidelines
Follow up with customers to ensure maintenance is renewed
Receive, review and process incoming POs and payments
Providing regular reports on progress to management
Respond to internal or external enquiries and follow-up with customers (primarily by phone)
Develop business relationships with Account Executives and other internal stakeholders
Discuss and explain contractual obligations to customers, working together with Account Executives and Legal Department
Provide and maintain accurate records and documentation on all transactions and contracts
What it takes:
Previous experience working within a software license renewals team
Excellent communication skills, written and spoken, strong listening skills and experience in contract and pricing negotiation
Experience in contract and pricing negotiation
Solid sales skills, with a customer focus
Detail oriented, with excellent organizational and communication skills and the ability to work effectively in cross-functional teams
Experience in an outbound phone sales/support role
Experience in SAP is an asset
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.
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OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
a.dialogApplyBtn {
display: none;
}
|
|
|
|
|
Dec 24th, 2022 09:41AM
|
Dec 24th, 2022 09:41AM
|
OpenText
|
|
Financial Services
|
|
nasdaq:otex
|
careers.opentext.com
|
careers.opentext.com
|
Dec 24th, 2022 12:00AM
|
Sr. Revenue Operations Analyst
|
Open
|
Revenue Operations
|
|
North Sydney, NSW, AU
|
North Sydney
|
NSW
|
AUS
|
|
|
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
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Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)
Please return soon to complete your dream job application!
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Sr. Revenue Operations Analyst
Req id:
32220
North Sydney, NSW, AU
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OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity
As a key member of the APAC Sales Operations team, the person in this role is expected to support the APAC Sales team in their day-to-day operations and contribute to achieving their organizational goals. Strong analytical skills and a pragmatic approach towards the responsibilities are essential to be successful in this role.
You are great at
Work with the sales team in weekly sales forecast submission.
SFDC pipelines management to maintenance the SFDC hygiene.
Liaise with internal departments incl. Billing Operations, Legal, Deal Desk, Rev Rec etc. to assist the sales team in deal close process.
Revenue reconciliation to ensure the accuracy in revenue reporting and variance analysis.
Annual business planning support including AE quota setting and account coverage mapping.
Weekly headcount tracking the submission.
Quarterly management reports e.g., regional performance KPIs, business review and AE attainment.
Process improvements and creations where required.
Other tasks / projects as assigned.
What it takes
Bachelor’s degree in business / accountings
Proficient in Korean language (Speaking & Writing)
3+ years relevant experiences
Advanced Excel skills
Diligent with a ‘can do’ attitude
High attention to details as well as the ability to see the big picture
The ability to think outside the box
The ability to work independently as well as a collaborator
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.
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OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
a.dialogApplyBtn {
display: none;
}
|
|
|
|
|
Dec 24th, 2022 09:41AM
|
Dec 24th, 2022 09:41AM
|
OpenText
|
|
Financial Services
|
|
nasdaq:otex
|
careers.opentext.com
|
careers.opentext.com
|
Dec 25th, 2022 12:00AM
|
Lead Cloud Service Manager
|
Open
|
Cloud Services
|
|
North Sydney, NSW, AU
|
North Sydney
|
NSW
|
AUS
|
|
|
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
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Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)
Please return soon to complete your dream job application!
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Lead Cloud Service Manager
Req id:
29671
North Sydney, NSW, AU
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display: inline;
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OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
The Cloud Service Manager (CSM) is the program manager and overall relationship owner to assigned OpenText Cloud Managed Services accounts. The CSM is a trusted advisor and partner that understands the customer's business and strategy as it relates to their OT product portfolio.
The CSM ensures operational health, customer satisfaction and ensures that the customer is receiving maximum ROI of their OT Cloud Managed services investment.
You are great at:
Providing overall business management of the customer which includes weekly status calls, monthly SLA reporting, site visits and business reviews, issue tracking reporting, and cross-functional communication with other OT teams (i.e., support, sales, product management, etc.).
Managing customer expectations such that escalations can be avoided. If escalations do arise, the CSM leads the escalation management until the issues are resolved and the account de-escalated.
Managing relationships and interfacing at various levels within the customer's organization (i.e., business, technical, executive leadership).
Identifying short and long-term strategies to assist in the growth and business objectives of the customer.
Identifying new business opportunities, recommending products or services to improve customer satisfaction and ROI.
Identifying customer needs for contract add-ons, renewals, upgrades and value-added services and engaging the relevant OT contacts for execution.
Regular discussions and addressing any customer concerns regarding overall service and satisfaction, making necessary adjustments and ensuring that issues have been addressed and customer perception has positively.
Conduct interactive status meetings with customers, cloud services operations, Professional Services, and Commercial IT team to review ongoing activities and progress.
What it takes:
Strong client focus - ability to operate at a senior manager level
Bachelor’s degree in a technical or business discipline, or equivalent
Proven project management skills with demonstrated experience in a consulting environment
Conversant in cloud technology and data center deployment. ITIL certification preferred.
Experience with formal project management techniques (i.e. Formal status reporting and client communication, budget/scope management and change controls, and project team direction and technical leadership). PMP preferred.
Demonstrable experience in developing and rolling out customer satisfaction improvement programs
Significant experience of leading and managing teams (including matrix management) within an offshore environment
Able to work independently with a positive problem-solving attitude
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.
Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.
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OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
a.dialogApplyBtn {
display: none;
}
|
|
|
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|
Dec 25th, 2022 11:56AM
|
Dec 25th, 2022 11:56AM
|
OpenText
|
|
Financial Services
|
|
nasdaq:otex
|
careers.opentext.com
|
careers.opentext.com
|
Dec 25th, 2022 12:00AM
|
Lead Customer Success Manager (Strategic Program)
|
Open
|
Consulting and Professional Services
|
|
North Sydney, NSW, AU
|
North Sydney
|
NSW
|
AUS
|
|
|
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
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Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)
Please return soon to complete your dream job application!
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Lead Customer Success Manager (Strategic Program)
Req id:
31239
North Sydney, NSW, AU
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OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
The Lead, Customer Success Manager (CSM) at OpenText is responsible for working with their assigned Customers throughout their lifecycle and journey. In this role, you are accountable for working cross-functionally to execute the Customer Success framework and provide overall program management support. You will lead and support the required on-boarding, engagement, enablement, success planning and adoption activities including Sales, Professional Services, Customer Support and Product Management teams as required. The CSMs will advocate for the Customer within OpenText to enable the achievement of the customer’s business outcomes.
This is an exciting opportunity for an individual that is passionate about Customer Success, relishes responsibility and is looking to join a fast-paced, high growth environment. The Customer Success environment is an opportunity for growth in the team and organization based on proven performance. The ideal candidate will have experience Customer Success Management, delighting customers, owning programs, working cross-functionally and delivering against tight timelines, self-starter, excellent attention to detail and great communication (both verbal & written) skills.
You are Great at:
Sell the value of the Customer Success partnership across all levels of the Customer and OpenText to ensure organizational alignment
Ability to elicit and document business vision, goals and success metrics into a Joint Success Plan and establish a Success program governance model to track outcomes
Manage 1-4 large strategic enterprise cloud customers. Delight and exceed customer expectations and proactively nurture customer to referenceable
Execute activities in the Joint Success Plan using our Customer Success Framework and best practices, monitor delivery projects to ensure success, help mitigate risks and facilitate decision making
Deliver outcome-driven Success Workshops and engagements with customers that clearly align to their goals and how success plan will be achieved
Conduct Success assessments and develop tailored value-add Success plays along with the subject matter experts to achieve value realization for the Customer.
Prepare and conduct monthly success plan reviews, governance forums and quarterly business /leader success reviews to curate executive level scorecards and success metric reporting
Conduct regular engagement with Customer Business owners, Change managers and End users to obtain success data and identify areas where the use of OpenText is adding value to the business
Assist customers in the adoption of new OpenText capabilities and collect feedback on any barriers or opportunities to align customer needs with OpenText product strategy
Working with the Customer Experience team, creating and delivering relevant tailored customer outreaches that promote product usage, newsletters, customer user groups, webinars etc.
What it Takes:
Professional Experience: 7-10+ years’ experience in customer ownership roles. Experience working with large organizations and a proven track record of measurably impacting your customers results.
Strategic Program Management: Has significant experience running large scale enterprise-wide transformation Customer programs and familiar with Project Management methodologies i.e., Prince, Agile and PMP. Experience creative problem solving and large-scale change management with a strong ability to autonomously detect and manage risk and experience with cross-team customer advocacy.
Relationship Building: Excel at building long-term customer relationships, great interpersonal skills, and emotional intelligence. Confidence to converse with senior decision-makers. Ability to educate and reframe customer thinking, via a mix of data and wider insights, to ensure a successful outcome.
Creativity and Influence: Willing to push the boundaries of what’s been done before. A creative mindset to build solutions, energize others with passion, and encourage quality and commitment.
Leverage Knowledge and Critical Thinking: You can think big but have awareness of the impact of little details. You consider yourself a thought leader in Customer Success that constantly brings forward new ideas and then dives deep into the practical and tactical details to get it done.
Collaboration and Communications: Ability to create senior-level relationships and engage new contacts at all levels of the organization. Ability to demonstrate leadership and coordinate efforts across different functional areas of the business to support customer initiatives and drive growth. Strong verbal and written communication skills with high proficiency in creating and delivering PowerPoint presentations, consolidating data and metrics to drive action and influence decision making.
Deliver Results: Ability to define and meet deadlines, work under pressure and build/maintain productive customer relationships. Self-starter with the ability to prioritize activities and ensure key objectives and renewal targets are met. Commitment to continuous improvement, self-development, and life-long learning.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.
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OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
a.dialogApplyBtn {
display: none;
}
|
|
|
|
|
Dec 25th, 2022 11:56AM
|
Dec 25th, 2022 11:56AM
|
OpenText
|
|
Financial Services
|
|
nasdaq:otex
|
careers.opentext.com
|
careers.opentext.com
|
Dec 25th, 2022 12:00AM
|
Sr. Renewals Account Representative
|
Open
|
Customer Service and Support
|
|
North Sydney, NSW, AU
|
North Sydney
|
NSW
|
AUS
|
|
|
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
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Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)
Please return soon to complete your dream job application!
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Sr. Renewals Account Representative
Req id:
32111
North Sydney, NSW, AU
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display: inline;
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OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
What is the role:
This position has a strong focus on communication as well as selling skills as it is the customers’ renewal contact for Open Text. This will involve producing renewal quotes, following-up on renewing maintenance and selling the value of our Support Programs to Customers. Strong organizational skills are needed to ensure renewal information and status is recorded accurately for billing and future reference.
You are great at:
Analyze and prepare renewal quotes ensuring they are sent to customers within the timeline set in the guidelines
Follow up with customers to ensure maintenance is renewed
Receive, review and process incoming POs and payments
Providing regular reports on progress to management
Respond to internal or external enquiries and follow-up with customers (primarily by phone)
Develop business relationships with Account Executives and other internal stakeholders
Discuss and explain contractual obligations to customers, working together with Account Executives and Legal Department
Provide and maintain accurate records and documentation on all transactions and contracts
What it takes:
Previous experience working within a software license renewals team
Excellent communication skills, written and spoken, strong listening skills and experience in contract and pricing negotiation
Experience in contract and pricing negotiation
Solid sales skills, with a customer focus
Detail oriented, with excellent organizational and communication skills and the ability to work effectively in cross-functional teams
Experience in an outbound phone sales/support role
Experience in SAP is an asset
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.
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OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
a.dialogApplyBtn {
display: none;
}
|
|
|
|
|
Dec 25th, 2022 11:56AM
|
Dec 25th, 2022 11:56AM
|
OpenText
|
|
Financial Services
|
|
nasdaq:otex
|
careers.opentext.com
|
careers.opentext.com
|
Dec 25th, 2022 12:00AM
|
Sr. Revenue Operations Analyst
|
Open
|
Revenue Operations
|
|
North Sydney, NSW, AU
|
North Sydney
|
NSW
|
AUS
|
|
|
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
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Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)
Please return soon to complete your dream job application!
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Sr. Revenue Operations Analyst
Req id:
32220
North Sydney, NSW, AU
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OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity
As a key member of the APAC Sales Operations team, the person in this role is expected to support the APAC Sales team in their day-to-day operations and contribute to achieving their organizational goals. Strong analytical skills and a pragmatic approach towards the responsibilities are essential to be successful in this role.
You are great at
Work with the sales team in weekly sales forecast submission.
SFDC pipelines management to maintenance the SFDC hygiene.
Liaise with internal departments incl. Billing Operations, Legal, Deal Desk, Rev Rec etc. to assist the sales team in deal close process.
Revenue reconciliation to ensure the accuracy in revenue reporting and variance analysis.
Annual business planning support including AE quota setting and account coverage mapping.
Weekly headcount tracking the submission.
Quarterly management reports e.g., regional performance KPIs, business review and AE attainment.
Process improvements and creations where required.
Other tasks / projects as assigned.
What it takes
Bachelor’s degree in business / accountings
Proficient in Korean language (Speaking & Writing)
3+ years relevant experiences
Advanced Excel skills
Diligent with a ‘can do’ attitude
High attention to details as well as the ability to see the big picture
The ability to think outside the box
The ability to work independently as well as a collaborator
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.
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OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
a.dialogApplyBtn {
display: none;
}
|
|
|
|
|
Dec 25th, 2022 11:56AM
|
Dec 25th, 2022 11:56AM
|
OpenText
|
|
Financial Services
|
|
nasdaq:otex
|
careers.opentext.com
|
careers.opentext.com
|
Jan 1st, 2023 12:00AM
|
Lead Cloud Service Manager
|
Open
|
Cloud Services
|
|
North Sydney, NSW, AU
|
North Sydney
|
NSW
|
AUS
|
|
|
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
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Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)
Please return soon to complete your dream job application!
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Lead Cloud Service Manager
Req id:
29671
North Sydney, NSW, AU
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OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
The Cloud Service Manager (CSM) is the program manager and overall relationship owner to assigned OpenText Cloud Managed Services accounts. The CSM is a trusted advisor and partner that understands the customer's business and strategy as it relates to their OT product portfolio.
The CSM ensures operational health, customer satisfaction and ensures that the customer is receiving maximum ROI of their OT Cloud Managed services investment.
You are great at:
Providing overall business management of the customer which includes weekly status calls, monthly SLA reporting, site visits and business reviews, issue tracking reporting, and cross-functional communication with other OT teams (i.e., support, sales, product management, etc.).
Managing customer expectations such that escalations can be avoided. If escalations do arise, the CSM leads the escalation management until the issues are resolved and the account de-escalated.
Managing relationships and interfacing at various levels within the customer's organization (i.e., business, technical, executive leadership).
Identifying short and long-term strategies to assist in the growth and business objectives of the customer.
Identifying new business opportunities, recommending products or services to improve customer satisfaction and ROI.
Identifying customer needs for contract add-ons, renewals, upgrades and value-added services and engaging the relevant OT contacts for execution.
Regular discussions and addressing any customer concerns regarding overall service and satisfaction, making necessary adjustments and ensuring that issues have been addressed and customer perception has positively.
Conduct interactive status meetings with customers, cloud services operations, Professional Services, and Commercial IT team to review ongoing activities and progress.
What it takes:
Strong client focus - ability to operate at a senior manager level
Bachelor’s degree in a technical or business discipline, or equivalent
Proven project management skills with demonstrated experience in a consulting environment
Conversant in cloud technology and data center deployment. ITIL certification preferred.
Experience with formal project management techniques (i.e. Formal status reporting and client communication, budget/scope management and change controls, and project team direction and technical leadership). PMP preferred.
Demonstrable experience in developing and rolling out customer satisfaction improvement programs
Significant experience of leading and managing teams (including matrix management) within an offshore environment
Able to work independently with a positive problem-solving attitude
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.
Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.
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OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
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Jan 1st, 2023 12:14PM
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Jan 1st, 2023 12:14PM
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OpenText
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Financial Services
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nasdaq:otex
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careers.opentext.com
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careers.opentext.com
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Jan 1st, 2023 12:00AM
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Lead Customer Success Manager (Strategic Program)
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Open
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Consulting and Professional Services
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North Sydney, NSW, AU
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North Sydney
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NSW
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AUS
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Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
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Thank you for your interest in OpenText! Our career page is currently undergoing maintenance and will be back up by May 29, 2022, 2:00 am UTC (May 28, 2022, 10:00 pm EST)
Please return soon to complete your dream job application!
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Lead Customer Success Manager (Strategic Program)
Req id:
31239
North Sydney, NSW, AU
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OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
The Lead, Customer Success Manager (CSM) at OpenText is responsible for working with their assigned Customers throughout their lifecycle and journey. In this role, you are accountable for working cross-functionally to execute the Customer Success framework and provide overall program management support. You will lead and support the required on-boarding, engagement, enablement, success planning and adoption activities including Sales, Professional Services, Customer Support and Product Management teams as required. The CSMs will advocate for the Customer within OpenText to enable the achievement of the customer’s business outcomes.
This is an exciting opportunity for an individual that is passionate about Customer Success, relishes responsibility and is looking to join a fast-paced, high growth environment. The Customer Success environment is an opportunity for growth in the team and organization based on proven performance. The ideal candidate will have experience Customer Success Management, delighting customers, owning programs, working cross-functionally and delivering against tight timelines, self-starter, excellent attention to detail and great communication (both verbal & written) skills.
You are Great at:
Sell the value of the Customer Success partnership across all levels of the Customer and OpenText to ensure organizational alignment
Ability to elicit and document business vision, goals and success metrics into a Joint Success Plan and establish a Success program governance model to track outcomes
Manage 1-4 large strategic enterprise cloud customers. Delight and exceed customer expectations and proactively nurture customer to referenceable
Execute activities in the Joint Success Plan using our Customer Success Framework and best practices, monitor delivery projects to ensure success, help mitigate risks and facilitate decision making
Deliver outcome-driven Success Workshops and engagements with customers that clearly align to their goals and how success plan will be achieved
Conduct Success assessments and develop tailored value-add Success plays along with the subject matter experts to achieve value realization for the Customer.
Prepare and conduct monthly success plan reviews, governance forums and quarterly business /leader success reviews to curate executive level scorecards and success metric reporting
Conduct regular engagement with Customer Business owners, Change managers and End users to obtain success data and identify areas where the use of OpenText is adding value to the business
Assist customers in the adoption of new OpenText capabilities and collect feedback on any barriers or opportunities to align customer needs with OpenText product strategy
Working with the Customer Experience team, creating and delivering relevant tailored customer outreaches that promote product usage, newsletters, customer user groups, webinars etc.
What it Takes:
Professional Experience: 7-10+ years’ experience in customer ownership roles. Experience working with large organizations and a proven track record of measurably impacting your customers results.
Strategic Program Management: Has significant experience running large scale enterprise-wide transformation Customer programs and familiar with Project Management methodologies i.e., Prince, Agile and PMP. Experience creative problem solving and large-scale change management with a strong ability to autonomously detect and manage risk and experience with cross-team customer advocacy.
Relationship Building: Excel at building long-term customer relationships, great interpersonal skills, and emotional intelligence. Confidence to converse with senior decision-makers. Ability to educate and reframe customer thinking, via a mix of data and wider insights, to ensure a successful outcome.
Creativity and Influence: Willing to push the boundaries of what’s been done before. A creative mindset to build solutions, energize others with passion, and encourage quality and commitment.
Leverage Knowledge and Critical Thinking: You can think big but have awareness of the impact of little details. You consider yourself a thought leader in Customer Success that constantly brings forward new ideas and then dives deep into the practical and tactical details to get it done.
Collaboration and Communications: Ability to create senior-level relationships and engage new contacts at all levels of the organization. Ability to demonstrate leadership and coordinate efforts across different functional areas of the business to support customer initiatives and drive growth. Strong verbal and written communication skills with high proficiency in creating and delivering PowerPoint presentations, consolidating data and metrics to drive action and influence decision making.
Deliver Results: Ability to define and meet deadlines, work under pressure and build/maintain productive customer relationships. Self-starter with the ability to prioritize activities and ensure key objectives and renewal targets are met. Commitment to continuous improvement, self-development, and life-long learning.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.
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OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
Apply now »
Apply now
Start apply with LinkedIn
Apply Now
Start
Please wait...
a.dialogApplyBtn {
display: none;
}
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Jan 1st, 2023 12:14PM
|
Jan 1st, 2023 12:14PM
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OpenText
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|
Financial Services
|