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Sleep Number

- NASDAQ:SNBR
Last Updated 2019-09-20

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nasdaq:snbr jobs.sleepnumber.com jobs.sleepnumber.com Sep 18th, 2019 12:00AM Director, Embedded Software and Architecture Open Sleep Number San Jose CA USA May 7th, 2019 12:00AM <p><b>Position Purpose&nbsp; </b></p><p><p>The Director of Embedded Software Engineering and Architecture is responsible for leading the SleepIQ Labs embedded software team. The team of software developers designs, builds and maintains the embedded software for the SleepIQ Labs products. The Director will partner with other parts of the SleepIQ eco-system in order to further the leadership of Sleep Number products. This position will involve working with the leadership teams on resource and project planning, execution and optimization of product development to bring forth leading edge technologies and features to the Sleep Number product portfolio.</p><p><p>Specifically, you will lead the SleepIQ Labs device engineering teams in the development of new products, solutions and technology that will improve the lives of our customers. You will partner cross-functionally across the organizations to develop and achieve the multi-year sleep innovation product roadmap.</p><p><p>You will have direct influence and responsibility for key functions at the Lab to implement improvements of execution, taking us to the next level in our development systems and practices.</p><p><p>You will be responsible for leading the technical integration with SleepIQ Labs and Sleep Number teams’ execution for overall development planning and execution, continuous improvements and training operations as well as diirect responsibility for budget planning and Human Capital.</p><p><p>Together, Sleep Number and SleepIQ Labs will continue to redefine and elevate what consumers can expect from their Sleep Experience.</p><p><p><b>Primary Responsibilities</b></p><p><ul><li>Be an expert at understanding the latest and greatest technologies in the IoT and embedded software areas, drive awareness of how those connect to our business, and ability to design for the future</li><li>Lead, build, motivate, develop and manage a high performing engineering team to build leading edge innovative products</li><li>Partner with cross-functional leaders across the organization to identify and solve operational and execution issues</li><li>Lead teams to establish overall product requirements, driving project plans and schedules and allocating resources and budgets</li><li>Establish, refine, and continuously improve formal engineering development processes, procedures, and metrics to meet business unit objectives</li><li>Ensure the team’s priorities are in support of the product road map</li><li>Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals</li><li>Accountable for on-time product releases</li><li>Provide deep technical expertise to the organization</li><li>Act as a technical expert with legal counsel regarding patents and/or IP issues</li><li>Manage the design/build/test/release process end-to-end</li><li>Manage prioritization and trade-offs among customer experience, product performance and operational support load</li><li>Build and lead an agile and innovative team responsible for developing and maintaining a stable and secure environment that meets the needs of our consumers</li></ul><p><p><p><b>Key Performance Indicators</b></p><p><ul><li>Enables Sleep Number device software to stay competitive and relevant and support the business</li><li>Sought after for direction and advice by co-workers and team</li><li>Drive delivery of high quality work on time and budget</li></ul><p><p><p><b>Position Requirements</b></p><p><ul><li>Bachelor’s Degree in Computer Engineering, Computer Science, or related fields required. Master’s Degree preferred.</li><li>10+ years of experience leading Engineering teams</li><li>Experience in IoT and/or embedded devices engineering</li></ul><p><p><p><b>Knowledge, Skills & Abilities </b></p><p><ul><li>Knowledge and interest in IoT trends that impacts the business</li><li>Strong analytical, problem solving skills</li><li>Great communication skills across organizations</li></ul><p><p><p><b>Working Conditions (if applicable) </b></p><ul><li>Standard office environment</li></ul><p><p><span>#SIQL</span></p><p><p><i><span>Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex;&nbsp;race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.</span></i></p> Sep 18th, 2019 06:57AM Sep 18th, 2019 06:57AM
nasdaq:snbr jobs.sleepnumber.com jobs.sleepnumber.com Sep 18th, 2019 12:00AM Retail Sales Professional Open Sleep Number Lubbock TX USA May 7th, 2019 12:00AM <p><p><b>Overview</b></p><p>This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit, and represent the Sleep Number brand with the highest integrity.</p><p><p><b>Responsibilities</b></p><ul><li>Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”&nbsp;</li><li>Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up.</li><li>Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals.<br></li></ul><p><b>Qualifications/Requirements</b></p><ul><li>Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers.</li><li>Prior experience in a customer-facing role, preferably high-end sales.</li><li>A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times.</li><li>Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred.</li><li>Able to adapt and grow in a changing, fast-paced work environment.</li><li>Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment.</li><li>Motivated by a pay-for-performance compensation plan.</li><li>Ability to work a flexible schedule; typical retail hours to include evenings and weekends.</li><li>Must be authorized to work in the U.S. and able to demonstrate English language proficiency. Second language skills encouraged.</li><li>Minimum H.S. diploma or equivalent required. Additional education and training preferred.<br></li></ul><p><b>Compensation and Benefits</b></p><ul><li>Guaranteed base pay, plus commission and bonus plan</li><li>Health/dental/vision coverage within 30 days</li><li>401k plan with company match</li><li>Tuition reimbursement</li><li>Paid time off and company holidays</li></ul><p><p><p><p><p><p><i><span>Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex;&nbsp;race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.</span></i></p> Sep 18th, 2019 06:57AM Sep 18th, 2019 06:57AM
nasdaq:snbr jobs.sleepnumber.com jobs.sleepnumber.com Sep 18th, 2019 12:00AM Retail Sales Professional Open Sleep Number Lancaster PA USA May 8th, 2019 12:00AM <span><span><span><p><b>Overview</b></p><p>This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit, and represent the Sleep Number brand with the highest integrity.</p><p><p><b>Responsibilities</b></p><ul><li><span>Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”&nbsp;</span></li><li><span>Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up.</span></li><li><span>Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals.</span></li></ul><p><p><b>Qualifications/Requirements</b></p><ul><li><span>Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers.</span></li><li><span>Prior experience in a customer-facing role, preferably high-end sales.</span></li><li><span>A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times.</span></li><li><span>Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred.</span></li><li><span>Able to adapt and grow in a changing, fast-paced work environment.</span></li><li><span>Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment.</span></li><li><span>Motivated by a pay-for-performance compensation plan.</span></li><li><span>Ability to work a flexible schedule; typical retail hours to include evenings and weekends.</span></li><li><span>Must be authorized to work in the U.S. and able to demonstrate English language proficiency. Second language skills encouraged.</span></li><li><span>Minimum H.S. diploma or equivalent required. Additional education and training preferred.</span></li></ul><p><p><b>Compensation and Benefits</b></p><ul><li><span>Guaranteed base pay, plus commission and bonus plan</span></li><li><span>Health/dental/vision coverage within 30 days</span></li><li><span>401k plan with company match</span></li><li><span>Tuition reimbursement</span></li><li><span>Paid time off and company holidays</span></li></ul></span></span></span><p><p><p><i><span>Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex;&nbsp;race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.</span></i></p> Sep 18th, 2019 06:57AM Sep 18th, 2019 06:57AM
nasdaq:snbr jobs.sleepnumber.com jobs.sleepnumber.com Sep 18th, 2019 12:00AM Retail Sales Professional Open Sleep Number Whitehall PA USA May 8th, 2019 12:00AM <span><span><span><p><b>Overview</b></p><p>This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit, and represent the Sleep Number brand with the highest integrity.</p><p><p><b>Responsibilities</b></p><ul><li><span>Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”&nbsp;</span></li><li><span>Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up.</span></li><li><span>Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals.</span></li></ul><p><p><b>Qualifications/Requirements</b></p><ul><li><span>Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers.</span></li><li><span>Prior experience in a customer-facing role, preferably high-end sales.</span></li><li><span>A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times.</span></li><li><span>Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred.</span></li><li><span>Able to adapt and grow in a changing, fast-paced work environment.</span></li><li><span>Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment.</span></li><li><span>Motivated by a pay-for-performance compensation plan.</span></li><li><span>Ability to work a flexible schedule; typical retail hours to include evenings and weekends.</span></li><li><span>Must be authorized to work in the U.S. and able to demonstrate English language proficiency. Second language skills encouraged.</span></li><li><span>Minimum H.S. diploma or equivalent required. Additional education and training preferred.</span></li></ul><p><p><b>Compensation and Benefits</b></p><ul><li><span>Guaranteed base pay, plus commission and bonus plan</span></li><li><span>Health/dental/vision coverage within 30 days</span></li><li><span>401k plan with company match</span></li><li><span>Tuition reimbursement</span></li><li><span>Paid time off and company holidays</span></li></ul></span></span></span><p><p><p><i><span>Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex;&nbsp;race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.</span></i></p> Sep 18th, 2019 06:57AM Sep 18th, 2019 06:57AM
nasdaq:snbr jobs.sleepnumber.com jobs.sleepnumber.com Sep 18th, 2019 12:00AM Retail Sales Professional Open Sleep Number Winter Park FL USA May 9th, 2019 12:00AM <p><p><b>Overview</b></p><p>This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit, and represent the Sleep Number brand with the highest integrity.</p><p><p><b>Responsibilities</b></p><ul><li>Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”&nbsp;</li><li>Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up.</li><li>Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals.<br></li></ul><p><b>Qualifications/Requirements</b></p><ul><li>Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers.</li><li>Prior experience in a customer-facing role, preferably high-end sales.</li><li>A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times.</li><li>Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred.</li><li>Able to adapt and grow in a changing, fast-paced work environment.</li><li>Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment.</li><li>Motivated by a pay-for-performance compensation plan.</li><li>Ability to work a flexible schedule; typical retail hours to include evenings and weekends.</li><li>Must be authorized to work in the U.S. and able to demonstrate English language proficiency. Second language skills encouraged.</li><li>Minimum H.S. diploma or equivalent required. Additional education and training preferred.<br></li></ul><p><b>Compensation and Benefits</b></p><ul><li>Guaranteed base pay, plus commission and bonus plan</li><li>Health/dental/vision coverage within 30 days</li><li>401k plan with company match</li><li>Tuition reimbursement</li><li>Paid time off and company holidays</li></ul><p><p><p><i><span>Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex;&nbsp;race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.</span></i></p> Sep 18th, 2019 06:57AM Sep 18th, 2019 06:57AM
nasdaq:snbr jobs.sleepnumber.com jobs.sleepnumber.com Sep 18th, 2019 12:00AM Retail Sales Professional Open Sleep Number Omaha NE USA May 10th, 2019 12:00AM <p><p><b>Position Purpose&nbsp; </b></p><p><p>Sleep Associates are expected to deliver high quality sales presentations to customers, to meet and/or exceed sales goals, complete store operational tasks and ensure the highest level of customer satisfaction. &nbsp;Responsible for being engaged in Sleep Number’s vision “to become the world’s most beloved brand by delivering an unparalleled sleep experience.'</p><p><p><b>Primary Responsibilities</b></p><ul><li>Utilize current Selling By Numbers (SBN) sales process to provide all customers with a world class experience</li><li>Meet and exceed personal sales goals and Key Performance Indicators (KPI’s) consistently</li><li>Work cooperatively as a member of the store sales team in order to meet and exceed store goals, including KPI’s</li><li>Build relationships with new and existing Customers by participating in store events and following Select Comfort’s Lead Management System by entering eligible leads, sending “Thank You” cards and making follow-up phone calls</li><li>Actively participate in and complete all company required training and certifications</li><li>Complete store operational tasks; ensure all display and demonstration models, as well as store, are kept clean and in working condition</li><li>Read, understand and follow all company policies and procedures</li><li>Adhere to all company policies and the standards set forth in the Code of Business Conduct</li><li>Comply with all safety rules, regulations and training; maintain a safe workplace</li><li>May perform other job-related duties as assigned</li></ul><p><p><b>Position Requirements&nbsp; </b></p><p><p><b>Experience / Education:</b></p><ul><li>A minimum of 1+ years customer facing experience required; strong preference for sales experience in either high end sales or a pay for performance environment</li><li>High school diploma or equivalent required; additional education and training preferred</li></ul><p><p><b>Knowledge, Skills & Abilities </b></p><ul><li>Ability to deliver high levels of customer satisfaction by providing an individualized WOW experience with each and every customer</li><li>Exceptional communication, presentation and interpersonal skills; ability to make a connection with a diverse array of customers</li><li>Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); ability to communicate technical product knowledge effectively to customers</li><li>High energy, enthusiastic and motivated demeanor</li><li>Able to adapt and grow in a changing, fast-paced work environment</li><li>Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment</li><li>Motivated by a pay-for-performance compensation plan</li><li>Must be authorized to work in the United States and able to demonstrate English language proficiency; second language skills encouraged</li></ul><p><p><p><p><i><span>Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex;&nbsp;race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.</span></i></p> Sep 18th, 2019 06:57AM Sep 18th, 2019 06:57AM
nasdaq:snbr jobs.sleepnumber.com jobs.sleepnumber.com Sep 18th, 2019 12:00AM Retail Sales Professional Open Sleep Number Santa Monica CA USA May 14th, 2019 12:00AM <p><p><b>Overview</b></p><p>This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit, and represent the Sleep Number brand with the highest integrity.</p><p><p><b>Responsibilities</b></p><ul><li>Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”&nbsp;</li><li>Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up.</li><li>Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals.<br></li></ul><p><b>Qualifications/Requirements</b></p><ul><li>Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers.</li><li>Prior experience in a customer-facing role, preferably high-end sales.</li><li>A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times.</li><li>Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred.</li><li>Able to adapt and grow in a changing, fast-paced work environment.</li><li>Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment.</li><li>Motivated by a pay-for-performance compensation plan.</li><li>Ability to work a flexible schedule; typical retail hours to include evenings and weekends.</li><li>Must be authorized to work in the U.S. and able to demonstrate English language proficiency. Second language skills encouraged.</li><li>Minimum H.S. diploma or equivalent required. Additional education and training preferred.<br></li></ul><p><b>Compensation and Benefits</b></p><ul><li>Guaranteed base pay, plus commission and bonus plan</li><li>Health/dental/vision coverage within 30 days</li><li>401k plan with company match</li><li>Tuition reimbursement</li><li>Paid time off and company holidays</li></ul><p><p><p><p><i><span>Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex;&nbsp;race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.</span></i></p> Sep 18th, 2019 06:57AM Sep 18th, 2019 06:57AM
nasdaq:snbr jobs.sleepnumber.com jobs.sleepnumber.com Sep 18th, 2019 12:00AM Retail Sales Professional Open Sleep Number Wichita KS USA May 15th, 2019 12:00AM <p><p><b>Position Purpose&nbsp; </b></p><p><p>Sleep Associates are expected to deliver high quality sales presentations to customers, to meet and/or exceed sales goals, complete store operational tasks and ensure the highest level of customer satisfaction. &nbsp;Responsible for being engaged in Sleep Number’s vision “to become the world’s most beloved brand by delivering an unparalleled sleep experience.'</p><p><p><b>Primary Responsibilities</b></p><ul><li>Utilize current Selling By Numbers (SBN) sales process to provide all customers with a world class experience</li><li>Meet and exceed personal sales goals and Key Performance Indicators (KPI’s) consistently</li><li>Work cooperatively as a member of the store sales team in order to meet and exceed store goals, including KPI’s</li><li>Build relationships with new and existing Customers by participating in store events and following Select Comfort’s Lead Management System by entering eligible leads, sending “Thank You” cards and making follow-up phone calls</li><li>Actively participate in and complete all company required training and certifications</li><li>Complete store operational tasks; ensure all display and demonstration models, as well as store, are kept clean and in working condition</li><li>Read, understand and follow all company policies and procedures</li><li>Adhere to all company policies and the standards set forth in the Code of Business Conduct</li><li>Comply with all safety rules, regulations and training; maintain a safe workplace</li><li>May perform other job-related duties as assigned</li></ul><p><p><b>Position Requirements&nbsp; </b></p><p><p><b>Experience / Education:</b></p><ul><li>A minimum of 1+ years customer facing experience required; strong preference for sales experience in either high end sales or a pay for performance environment</li><li>High school diploma or equivalent required; additional education and training preferred</li></ul><p><p><b>Knowledge, Skills & Abilities </b></p><ul><li>Ability to deliver high levels of customer satisfaction by providing an individualized WOW experience with each and every customer</li><li>Exceptional communication, presentation and interpersonal skills; ability to make a connection with a diverse array of customers</li><li>Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); ability to communicate technical product knowledge effectively to customers</li><li>High energy, enthusiastic and motivated demeanor</li><li>Able to adapt and grow in a changing, fast-paced work environment</li><li>Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment</li><li>Motivated by a pay-for-performance compensation plan</li><li>Must be authorized to work in the United States and able to demonstrate English language proficiency; second language skills encouraged</li></ul><p><p><p><p><p><i><span>Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex;&nbsp;race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.</span></i></p> Sep 18th, 2019 06:57AM Sep 18th, 2019 06:57AM
nasdaq:snbr jobs.sleepnumber.com jobs.sleepnumber.com Sep 18th, 2019 12:00AM Home Delivery Driver Open Sleep Number Romulus MI USA May 15th, 2019 12:00AM <p><b>Position Purpose&nbsp; </b></p><p><p>As a Field Services Technician with Sleep Number, you will strive to deliver a “wow' experience to each and every customer. Our Field Services Technicians not only deliver this exceptional product, they also provide our customers with quality service that includes assembly and demonstration of the Sleep Number Bed ® and other Sleep Number products. Additionally, our Field Services Technicians will visit existing customers to provide warranty services and conduct trouble shooting. We take pride in our products and are passionate about how it improves our customers’ lives.</p><p><p><b>Primary Responsibilities</b></p><ul><li>Conducts service visits in customer's homes delivering, relocating, assembling and repairing products to specifications with an expectation to personify Sleep Number’s customer experience standards</li><li>Presents the bed/system in a manner that validates the sale by the customer, establishing confidence in the product’s features and benefits</li><li>Operates a company and/or leased vehicle, meeting safety and DOT standards</li><li>Completes a daily vehicle inspection report, in accordance with DOT standards</li><li>Ensures that all daily schedules and work assignments are properly completed</li><li>Accurately reports work completion or status of assignments that were unable to be completed, including reason, reschedule information and follow up required</li><li>Ensures that all work is conducted in an efficient, quality and professional manner</li><li>Ensures all standard operating procedures are adhered to; commits to training path to keep up with our ever-evolving product line</li><li>Works on a team with a co-worker, and/or provides guidance to a temporary worker who will support the daily tasks</li><li>Ensures tools, boxes, products, and vehicles are placed in a safe place so as not to injure technicians or customers</li><li>Communicates effectively with customers, co-workers and supervisors; including text, calls, emails, and other methods of electronic communication</li><li>Embraces, advocates and models Sleep Number’s goals, mission, vision and values</li><li>Complies with all safety rules, regulations and training; maintains safe working conditions</li><li>Performs other job-related duties as required by business needs</li></ul><p><p><b>Key Performance Indicators</b></p><ul><li>Accurately communicate and document the delivery transactions using mobile device</li><li>Customer Satisfaction Surveys</li><li>On-Time Deliveries</li><li>Cost per delivery</li><li>Standard Operational and DOT Compliance, timely training completion</li></ul><p><p><b>Position Requirements&nbsp; </b></p><ul><li>High School Diploma or GED Equivalent required</li></ul><ul><li>Previous furniture or appliance delivery and installation experience preferred</li><li>Customer Service experience required</li><li>Strong mechanical and technical aptitude required</li></ul><p><p><b>Knowledge, Skills & Abilities </b></p><ul><li>Possess first-rate communication skills – for both internal and external customers</li><li>Ability to service customers and demonstrate strong problem-solving skills</li><li>Must be able to follow standard operating procedures</li><li>Must have a valid driver’s license (CDL not required) and clean driving record</li><li>Must be at least 21 years of age</li><li>Must be able to pass a criminal record check, DOT Physical, physical abilities test and drug screen</li><li>Possess the ability to follow safety procedures</li><li>Ability to operate a company vehicle in a variety of traffic and weather conditions</li><li>Must be able to work with common hardware and power tools</li><li>Knowledge in Smartphone technology and basic understanding of wireless networks</li></ul><p><p><b>Working Conditions (if applicable) </b></p><ul><li>Must be able to lift up to 200 lbs. with help of a lifting partner multiple times per day</li><li>Must be able to perform repetitive bending and twisting motions</li><li>Must be able to push/pull and lift at or above chest level</li><li>Must be able to climb in and out of the cab and box truck and move mattresses up and down staircases</li><li>Must be able to perform firm hand grips of &gt;50lbs consistently</li><li>Must be able to work in an environment conducive to changes in temperatures, both indoor and outdoor</li><li>Must be able to accommodate a flexible schedule, including weekend, evening and holiday hours and seasonal spikes in volume – the number of hours/day are dependent on the number of deliveries (5 -11 average/day) scheduled</li><li>Must be comfortable working autonomously with direct leadership often remote, leveraging smart phone technology and email for the bulk of the communication to peers and supervisors</li><li>applicable</li></ul><p><p><i><span>Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex;&nbsp;race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.</span></i></p> Sep 18th, 2019 06:57AM Sep 18th, 2019 06:57AM
nasdaq:snbr jobs.sleepnumber.com jobs.sleepnumber.com Sep 18th, 2019 12:00AM Retail Sales Professional Open Sleep Number Fargo ND USA May 15th, 2019 12:00AM <p><p><b>Position Purpose&nbsp; </b></p><p><p>Sleep Associates are expected to deliver high quality sales presentations to customers, to meet and/or exceed sales goals, complete store operational tasks and ensure the highest level of customer satisfaction. &nbsp;Responsible for being engaged in Sleep Number’s vision “to become the world’s most beloved brand by delivering an unparalleled sleep experience.'</p><p><p><b>Primary Responsibilities</b></p><ul><li>Utilize current Selling By Numbers (SBN) sales process to provide all customers with a world class experience</li><li>Meet and exceed personal sales goals and Key Performance Indicators (KPI’s) consistently</li><li>Work cooperatively as a member of the store sales team in order to meet and exceed store goals, including KPI’s</li><li>Build relationships with new and existing Customers by participating in store events and following Select Comfort’s Lead Management System by entering eligible leads, sending “Thank You” cards and making follow-up phone calls</li><li>Actively participate in and complete all company required training and certifications</li><li>Complete store operational tasks; ensure all display and demonstration models, as well as store, are kept clean and in working condition</li><li>Read, understand and follow all company policies and procedures</li><li>Adhere to all company policies and the standards set forth in the Code of Business Conduct</li><li>Comply with all safety rules, regulations and training; maintain a safe workplace</li><li>May perform other job-related duties as assigned</li></ul><p><p><b>Position Requirements&nbsp; </b></p><p><p><b>Experience / Education:</b></p><ul><li>A minimum of 1+ years customer facing experience required; strong preference for sales experience in either high end sales or a pay for performance environment</li><li>High school diploma or equivalent required; additional education and training preferred</li></ul><p><p><b>Knowledge, Skills & Abilities </b></p><ul><li>Ability to deliver high levels of customer satisfaction by providing an individualized WOW experience with each and every customer</li><li>Exceptional communication, presentation and interpersonal skills; ability to make a connection with a diverse array of customers</li><li>Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); ability to communicate technical product knowledge effectively to customers</li><li>High energy, enthusiastic and motivated demeanor</li><li>Able to adapt and grow in a changing, fast-paced work environment</li><li>Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment</li><li>Motivated by a pay-for-performance compensation plan</li><li>Must be authorized to work in the United States and able to demonstrate English language proficiency; second language skills encouraged</li></ul><p><p><p><p><i><span>Sleep Number is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex;&nbsp;race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.</span></i></p> Sep 18th, 2019 06:57AM Sep 18th, 2019 06:57AM

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