SP

Support.com

- NASDAQ:SPRT
Last Updated 2024-03-26

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Ticker Symbol Entity Name As Of Date Profile Url Name Website Industry Description Revenue Headquarters location CEO Rating: CEO (%) Rating: CEO Responses Count Rating: Overall Happiness: Compensation score Happiness: Support score Happiness: Purpose score Happiness: Flexibility score Happiness: Energy score Happiness: Work Happiness score Happiness: Trust score Happiness: Learning score Happiness: Belonging score Happiness: Inclusion score Happiness: Overall score Happiness: Appreciation score Happiness: Achievement score Happiness: Responses Count Review Count Ratings Responses Count Rating: Culture & Values Rating: Compensation & Benefits Rating: Job Security & Advancement Rating: Senior Management Rating: Worklife Balance Interview: Duration Responses count Interview Duration Interview: Difficulty Responses count Interview Difficulty Interview: Experience Responses count Interview Experience Work Culture: Stressful (0) to Relaxed (1) Ratio Work Culture: Slow Paced (0) to Fast Paced (1) Ratio Work Culture: Competitive (0) to Collaborative (1) Ratio Date Added Date Updated Company Name Sector Industry
nasdaq:sprt https://www.indeed.com/cmp/support.com Aug 29th, 2022 12:00AM Open Support.com Information Technology Support.com is a full-spectrum leader in technical support solutions for businesses and consumers. With more than 20 years serving well-known brands, we have the expertise, tools, and software solutions to troubleshoot and maintain PCs and Macs, iOS and Android, and all the devices in the connected home — including home automation systems, home theaters, wearables, gaming systems, and even drones. Call center outsourcing Our US-based workforce supports major brands you work with every day, helping them grow revenue, reduce costs, and delight their customers. Our call center technical support services include presale and post-sale support. We deliver high-quality, turnkey solutions that bring programs to market under our customer’s brands. We excel at outsourcing customized solutions for businesses large and small, with a variety of pricing models to handle a wide range of requirements. With our skilled workforce of expert, US-based tech support agents, signature self-service solutions, smart mobile support tools, and proven leadership in program design and execution, our clients: • Boost customer satisfaction scores to industry-leading levels • Deliver more value with products and warranty programs • Scale rapidly to add new products and services to their portfolio • Create new revenue streams by offering paid support to customers • Drive higher conversion rates with Support.com experts handling presale support Cloud-based software Our call center services are powered by our own cloud-based technical support software tools that integrate with each other and our clients’ systems, such as CRM or ticketing apps, and other call center solutions. Support.com Cloud software and its sub-components are also licensed independently. With Support.com Cloud, agents can see the whole picture and solve problems without tedious, repetitive questions. Customers can go to the web or use their mobile devices to get guided self-service or talk with agents by phone or chat. They can also show agents what they’re seeing by sharing photos or real-time videos using their mobile device camera. Rich analytics report on the complete customer experience in order to drive ongoing call center services innovation and deliver exceptional business outcomes. Support.com’s signature Guided Paths® solution and experience-tested content library are the backbone of live agent and self-service solutions. Guided Paths turns the content library into step-by-step intelligence that increases first-contact resolution rates and delights customers. Using branching logic and dynamic decision points, it captures real-world best practices for simple to complex tasks — ensuring consistent delivery of the best, most efficient answers. The off-the-shelf content library includes guidance for over 10,000 devices and common problems, and we work with clients to build and customize content for their business. Technical support Support.com’s dedicated teams of US- and Philippine-based agents are available to help individuals and small businesses 24/7, 365 days a year by phone. They assist with installing, maintaining, and troubleshooting PCs and Macs, iOS and Android devices, and all the devices in the connected home. Support.com’s subsidiary, RightHand IT, located in Louisville, Colorado, specializes in long-term management of IT infrastructure for local clients. RightHand IT provides day-to-day management of technology for small business, including computers, servers, routers, mobile devices, telephony, security, backup, and license management, plus helpdesk support for clients. Desktop software Support.com’s SUPERAntiSpyware desktop software provides advanced scanning, detection, and removal tools to protect PCs from millions of malicious threats from malware, spyware, ransomware, trojans, keyloggers, and more. It’s the ideal complement to antivirus software, keeping PCs running smoothly. Support.com’s Cosmos System Care desktop software keeps PCs secure, quick, and backed up. Twenty-four smart tools work together behind the scenes to optimize, clean, and repair a PC in real time. It strengthens security and privacy, backs up and recovers files, and optimizes disks, registries, Windows® settings, and more. More about Support.com Support.com is a US-based corporation, headquartered in Sunnyvale, CA. Its stock is traded on the NASDAQ under the symbol SPRT. Learn more about Support.com’s leadership team. RRv1_25M_100M 1200 Crossman Ave Sunnyvale, CA 94089 Lance Rosenzweig 2.60 40.0 54.0 54.0 54.0 45.0 45.0 47.0 54.0 42.0 54.0 45.0 50.0 56.0 266.0 630.00 630.00 2.50 2.50 2.20 2.50 2.80 160.00 About a day or two 172.00 EASY 161.00 AVERAGE Aug 29th, 2022 12:37PM Aug 29th, 2022 12:37PM Support.com
nasdaq:sprt https://www.indeed.com/cmp/support.com Aug 28th, 2022 12:00AM Open Support.com Information Technology Support.com is a full-spectrum leader in technical support solutions for businesses and consumers. With more than 20 years serving well-known brands, we have the expertise, tools, and software solutions to troubleshoot and maintain PCs and Macs, iOS and Android, and all the devices in the connected home — including home automation systems, home theaters, wearables, gaming systems, and even drones. Call center outsourcing Our US-based workforce supports major brands you work with every day, helping them grow revenue, reduce costs, and delight their customers. Our call center technical support services include presale and post-sale support. We deliver high-quality, turnkey solutions that bring programs to market under our customer’s brands. We excel at outsourcing customized solutions for businesses large and small, with a variety of pricing models to handle a wide range of requirements. With our skilled workforce of expert, US-based tech support agents, signature self-service solutions, smart mobile support tools, and proven leadership in program design and execution, our clients: • Boost customer satisfaction scores to industry-leading levels • Deliver more value with products and warranty programs • Scale rapidly to add new products and services to their portfolio • Create new revenue streams by offering paid support to customers • Drive higher conversion rates with Support.com experts handling presale support Cloud-based software Our call center services are powered by our own cloud-based technical support software tools that integrate with each other and our clients’ systems, such as CRM or ticketing apps, and other call center solutions. Support.com Cloud software and its sub-components are also licensed independently. With Support.com Cloud, agents can see the whole picture and solve problems without tedious, repetitive questions. Customers can go to the web or use their mobile devices to get guided self-service or talk with agents by phone or chat. They can also show agents what they’re seeing by sharing photos or real-time videos using their mobile device camera. Rich analytics report on the complete customer experience in order to drive ongoing call center services innovation and deliver exceptional business outcomes. Support.com’s signature Guided Paths® solution and experience-tested content library are the backbone of live agent and self-service solutions. Guided Paths turns the content library into step-by-step intelligence that increases first-contact resolution rates and delights customers. Using branching logic and dynamic decision points, it captures real-world best practices for simple to complex tasks — ensuring consistent delivery of the best, most efficient answers. The off-the-shelf content library includes guidance for over 10,000 devices and common problems, and we work with clients to build and customize content for their business. Technical support Support.com’s dedicated teams of US- and Philippine-based agents are available to help individuals and small businesses 24/7, 365 days a year by phone. They assist with installing, maintaining, and troubleshooting PCs and Macs, iOS and Android devices, and all the devices in the connected home. Support.com’s subsidiary, RightHand IT, located in Louisville, Colorado, specializes in long-term management of IT infrastructure for local clients. RightHand IT provides day-to-day management of technology for small business, including computers, servers, routers, mobile devices, telephony, security, backup, and license management, plus helpdesk support for clients. Desktop software Support.com’s SUPERAntiSpyware desktop software provides advanced scanning, detection, and removal tools to protect PCs from millions of malicious threats from malware, spyware, ransomware, trojans, keyloggers, and more. It’s the ideal complement to antivirus software, keeping PCs running smoothly. Support.com’s Cosmos System Care desktop software keeps PCs secure, quick, and backed up. Twenty-four smart tools work together behind the scenes to optimize, clean, and repair a PC in real time. It strengthens security and privacy, backs up and recovers files, and optimizes disks, registries, Windows® settings, and more. More about Support.com Support.com is a US-based corporation, headquartered in Sunnyvale, CA. Its stock is traded on the NASDAQ under the symbol SPRT. Learn more about Support.com’s leadership team. RRv1_25M_100M 1200 Crossman Ave Sunnyvale, CA 94089 Lance Rosenzweig 2.60 40.0 54.0 54.0 54.0 45.0 45.0 47.0 54.0 42.0 54.0 50.0 56.0 266.0 630.00 630.00 2.50 2.50 2.20 2.50 2.80 160.00 About a day or two 172.00 EASY 161.00 AVERAGE Aug 28th, 2022 05:37AM Aug 28th, 2022 05:37AM Support.com
nasdaq:sprt https://www.indeed.com/cmp/support.com Aug 27th, 2022 12:00AM Open Support.com Information Technology Support.com is a full-spectrum leader in technical support solutions for businesses and consumers. With more than 20 years serving well-known brands, we have the expertise, tools, and software solutions to troubleshoot and maintain PCs and Macs, iOS and Android, and all the devices in the connected home — including home automation systems, home theaters, wearables, gaming systems, and even drones. Call center outsourcing Our US-based workforce supports major brands you work with every day, helping them grow revenue, reduce costs, and delight their customers. Our call center technical support services include presale and post-sale support. We deliver high-quality, turnkey solutions that bring programs to market under our customer’s brands. We excel at outsourcing customized solutions for businesses large and small, with a variety of pricing models to handle a wide range of requirements. With our skilled workforce of expert, US-based tech support agents, signature self-service solutions, smart mobile support tools, and proven leadership in program design and execution, our clients: • Boost customer satisfaction scores to industry-leading levels • Deliver more value with products and warranty programs • Scale rapidly to add new products and services to their portfolio • Create new revenue streams by offering paid support to customers • Drive higher conversion rates with Support.com experts handling presale support Cloud-based software Our call center services are powered by our own cloud-based technical support software tools that integrate with each other and our clients’ systems, such as CRM or ticketing apps, and other call center solutions. Support.com Cloud software and its sub-components are also licensed independently. With Support.com Cloud, agents can see the whole picture and solve problems without tedious, repetitive questions. Customers can go to the web or use their mobile devices to get guided self-service or talk with agents by phone or chat. They can also show agents what they’re seeing by sharing photos or real-time videos using their mobile device camera. Rich analytics report on the complete customer experience in order to drive ongoing call center services innovation and deliver exceptional business outcomes. Support.com’s signature Guided Paths® solution and experience-tested content library are the backbone of live agent and self-service solutions. Guided Paths turns the content library into step-by-step intelligence that increases first-contact resolution rates and delights customers. Using branching logic and dynamic decision points, it captures real-world best practices for simple to complex tasks — ensuring consistent delivery of the best, most efficient answers. The off-the-shelf content library includes guidance for over 10,000 devices and common problems, and we work with clients to build and customize content for their business. Technical support Support.com’s dedicated teams of US- and Philippine-based agents are available to help individuals and small businesses 24/7, 365 days a year by phone. They assist with installing, maintaining, and troubleshooting PCs and Macs, iOS and Android devices, and all the devices in the connected home. Support.com’s subsidiary, RightHand IT, located in Louisville, Colorado, specializes in long-term management of IT infrastructure for local clients. RightHand IT provides day-to-day management of technology for small business, including computers, servers, routers, mobile devices, telephony, security, backup, and license management, plus helpdesk support for clients. Desktop software Support.com’s SUPERAntiSpyware desktop software provides advanced scanning, detection, and removal tools to protect PCs from millions of malicious threats from malware, spyware, ransomware, trojans, keyloggers, and more. It’s the ideal complement to antivirus software, keeping PCs running smoothly. Support.com’s Cosmos System Care desktop software keeps PCs secure, quick, and backed up. Twenty-four smart tools work together behind the scenes to optimize, clean, and repair a PC in real time. It strengthens security and privacy, backs up and recovers files, and optimizes disks, registries, Windows® settings, and more. More about Support.com Support.com is a US-based corporation, headquartered in Sunnyvale, CA. Its stock is traded on the NASDAQ under the symbol SPRT. Learn more about Support.com’s leadership team. RRv1_25M_100M 1200 Crossman Ave Sunnyvale, CA 94089 Lance Rosenzweig 2.60 40.0 54.0 54.0 54.0 45.0 45.0 47.0 54.0 42.0 54.0 45.0 50.0 56.0 266.0 630.00 630.00 2.50 2.50 2.20 2.50 2.80 160.00 About a day or two 172.00 EASY 161.00 AVERAGE Aug 27th, 2022 04:55AM Aug 27th, 2022 04:55AM Support.com
nasdaq:sprt https://www.indeed.com/cmp/support.com Aug 25th, 2022 12:00AM Open Support.com Information Technology Support.com is a full-spectrum leader in technical support solutions for businesses and consumers. With more than 20 years serving well-known brands, we have the expertise, tools, and software solutions to troubleshoot and maintain PCs and Macs, iOS and Android, and all the devices in the connected home — including home automation systems, home theaters, wearables, gaming systems, and even drones. Call center outsourcing Our US-based workforce supports major brands you work with every day, helping them grow revenue, reduce costs, and delight their customers. Our call center technical support services include presale and post-sale support. We deliver high-quality, turnkey solutions that bring programs to market under our customer’s brands. We excel at outsourcing customized solutions for businesses large and small, with a variety of pricing models to handle a wide range of requirements. With our skilled workforce of expert, US-based tech support agents, signature self-service solutions, smart mobile support tools, and proven leadership in program design and execution, our clients: • Boost customer satisfaction scores to industry-leading levels • Deliver more value with products and warranty programs • Scale rapidly to add new products and services to their portfolio • Create new revenue streams by offering paid support to customers • Drive higher conversion rates with Support.com experts handling presale support Cloud-based software Our call center services are powered by our own cloud-based technical support software tools that integrate with each other and our clients’ systems, such as CRM or ticketing apps, and other call center solutions. Support.com Cloud software and its sub-components are also licensed independently. With Support.com Cloud, agents can see the whole picture and solve problems without tedious, repetitive questions. Customers can go to the web or use their mobile devices to get guided self-service or talk with agents by phone or chat. They can also show agents what they’re seeing by sharing photos or real-time videos using their mobile device camera. Rich analytics report on the complete customer experience in order to drive ongoing call center services innovation and deliver exceptional business outcomes. Support.com’s signature Guided Paths® solution and experience-tested content library are the backbone of live agent and self-service solutions. Guided Paths turns the content library into step-by-step intelligence that increases first-contact resolution rates and delights customers. Using branching logic and dynamic decision points, it captures real-world best practices for simple to complex tasks — ensuring consistent delivery of the best, most efficient answers. The off-the-shelf content library includes guidance for over 10,000 devices and common problems, and we work with clients to build and customize content for their business. Technical support Support.com’s dedicated teams of US- and Philippine-based agents are available to help individuals and small businesses 24/7, 365 days a year by phone. They assist with installing, maintaining, and troubleshooting PCs and Macs, iOS and Android devices, and all the devices in the connected home. Support.com’s subsidiary, RightHand IT, located in Louisville, Colorado, specializes in long-term management of IT infrastructure for local clients. RightHand IT provides day-to-day management of technology for small business, including computers, servers, routers, mobile devices, telephony, security, backup, and license management, plus helpdesk support for clients. Desktop software Support.com’s SUPERAntiSpyware desktop software provides advanced scanning, detection, and removal tools to protect PCs from millions of malicious threats from malware, spyware, ransomware, trojans, keyloggers, and more. It’s the ideal complement to antivirus software, keeping PCs running smoothly. Support.com’s Cosmos System Care desktop software keeps PCs secure, quick, and backed up. Twenty-four smart tools work together behind the scenes to optimize, clean, and repair a PC in real time. It strengthens security and privacy, backs up and recovers files, and optimizes disks, registries, Windows® settings, and more. More about Support.com Support.com is a US-based corporation, headquartered in Sunnyvale, CA. Its stock is traded on the NASDAQ under the symbol SPRT. Learn more about Support.com’s leadership team. RRv1_25M_100M 1200 Crossman Ave Sunnyvale, CA 94089 Lance Rosenzweig 2.60 40.0 54.0 54.0 54.0 45.0 45.0 47.0 54.0 42.0 54.0 45.0 50.0 56.0 266.0 629.00 629.00 2.50 2.50 2.20 2.50 2.80 159.00 About a day or two 171.00 EASY 161.00 AVERAGE Aug 25th, 2022 09:35AM Aug 25th, 2022 09:35AM Support.com
nasdaq:sprt https://www.indeed.com/cmp/support.com Aug 23rd, 2022 12:00AM Open Support.com Information Technology Support.com is a full-spectrum leader in technical support solutions for businesses and consumers. With more than 20 years serving well-known brands, we have the expertise, tools, and software solutions to troubleshoot and maintain PCs and Macs, iOS and Android, and all the devices in the connected home — including home automation systems, home theaters, wearables, gaming systems, and even drones. Call center outsourcing Our US-based workforce supports major brands you work with every day, helping them grow revenue, reduce costs, and delight their customers. Our call center technical support services include presale and post-sale support. We deliver high-quality, turnkey solutions that bring programs to market under our customer’s brands. We excel at outsourcing customized solutions for businesses large and small, with a variety of pricing models to handle a wide range of requirements. With our skilled workforce of expert, US-based tech support agents, signature self-service solutions, smart mobile support tools, and proven leadership in program design and execution, our clients: • Boost customer satisfaction scores to industry-leading levels • Deliver more value with products and warranty programs • Scale rapidly to add new products and services to their portfolio • Create new revenue streams by offering paid support to customers • Drive higher conversion rates with Support.com experts handling presale support Cloud-based software Our call center services are powered by our own cloud-based technical support software tools that integrate with each other and our clients’ systems, such as CRM or ticketing apps, and other call center solutions. Support.com Cloud software and its sub-components are also licensed independently. With Support.com Cloud, agents can see the whole picture and solve problems without tedious, repetitive questions. Customers can go to the web or use their mobile devices to get guided self-service or talk with agents by phone or chat. They can also show agents what they’re seeing by sharing photos or real-time videos using their mobile device camera. Rich analytics report on the complete customer experience in order to drive ongoing call center services innovation and deliver exceptional business outcomes. Support.com’s signature Guided Paths® solution and experience-tested content library are the backbone of live agent and self-service solutions. Guided Paths turns the content library into step-by-step intelligence that increases first-contact resolution rates and delights customers. Using branching logic and dynamic decision points, it captures real-world best practices for simple to complex tasks — ensuring consistent delivery of the best, most efficient answers. The off-the-shelf content library includes guidance for over 10,000 devices and common problems, and we work with clients to build and customize content for their business. Technical support Support.com’s dedicated teams of US- and Philippine-based agents are available to help individuals and small businesses 24/7, 365 days a year by phone. They assist with installing, maintaining, and troubleshooting PCs and Macs, iOS and Android devices, and all the devices in the connected home. Support.com’s subsidiary, RightHand IT, located in Louisville, Colorado, specializes in long-term management of IT infrastructure for local clients. RightHand IT provides day-to-day management of technology for small business, including computers, servers, routers, mobile devices, telephony, security, backup, and license management, plus helpdesk support for clients. Desktop software Support.com’s SUPERAntiSpyware desktop software provides advanced scanning, detection, and removal tools to protect PCs from millions of malicious threats from malware, spyware, ransomware, trojans, keyloggers, and more. It’s the ideal complement to antivirus software, keeping PCs running smoothly. Support.com’s Cosmos System Care desktop software keeps PCs secure, quick, and backed up. Twenty-four smart tools work together behind the scenes to optimize, clean, and repair a PC in real time. It strengthens security and privacy, backs up and recovers files, and optimizes disks, registries, Windows® settings, and more. More about Support.com Support.com is a US-based corporation, headquartered in Sunnyvale, CA. Its stock is traded on the NASDAQ under the symbol SPRT. Learn more about Support.com’s leadership team. RRv1_25M_100M 1200 Crossman Ave Sunnyvale, CA 94089 Lance Rosenzweig 2.60 40.0 54.0 54.0 54.0 45.0 45.0 47.0 54.0 42.0 54.0 45.0 50.0 56.0 266.0 629.00 629.00 2.50 2.50 2.20 2.50 2.80 158.00 About a day or two 170.00 EASY 160.00 AVERAGE Aug 23rd, 2022 11:28AM Aug 23rd, 2022 11:28AM Support.com
nasdaq:sprt https://www.indeed.com/cmp/support.com Aug 21st, 2022 12:00AM Open Support.com Information Technology Support.com is a full-spectrum leader in technical support solutions for businesses and consumers. With more than 20 years serving well-known brands, we have the expertise, tools, and software solutions to troubleshoot and maintain PCs and Macs, iOS and Android, and all the devices in the connected home — including home automation systems, home theaters, wearables, gaming systems, and even drones. Call center outsourcing Our US-based workforce supports major brands you work with every day, helping them grow revenue, reduce costs, and delight their customers. Our call center technical support services include presale and post-sale support. We deliver high-quality, turnkey solutions that bring programs to market under our customer’s brands. We excel at outsourcing customized solutions for businesses large and small, with a variety of pricing models to handle a wide range of requirements. With our skilled workforce of expert, US-based tech support agents, signature self-service solutions, smart mobile support tools, and proven leadership in program design and execution, our clients: • Boost customer satisfaction scores to industry-leading levels • Deliver more value with products and warranty programs • Scale rapidly to add new products and services to their portfolio • Create new revenue streams by offering paid support to customers • Drive higher conversion rates with Support.com experts handling presale support Cloud-based software Our call center services are powered by our own cloud-based technical support software tools that integrate with each other and our clients’ systems, such as CRM or ticketing apps, and other call center solutions. Support.com Cloud software and its sub-components are also licensed independently. With Support.com Cloud, agents can see the whole picture and solve problems without tedious, repetitive questions. Customers can go to the web or use their mobile devices to get guided self-service or talk with agents by phone or chat. They can also show agents what they’re seeing by sharing photos or real-time videos using their mobile device camera. Rich analytics report on the complete customer experience in order to drive ongoing call center services innovation and deliver exceptional business outcomes. Support.com’s signature Guided Paths® solution and experience-tested content library are the backbone of live agent and self-service solutions. Guided Paths turns the content library into step-by-step intelligence that increases first-contact resolution rates and delights customers. Using branching logic and dynamic decision points, it captures real-world best practices for simple to complex tasks — ensuring consistent delivery of the best, most efficient answers. The off-the-shelf content library includes guidance for over 10,000 devices and common problems, and we work with clients to build and customize content for their business. Technical support Support.com’s dedicated teams of US- and Philippine-based agents are available to help individuals and small businesses 24/7, 365 days a year by phone. They assist with installing, maintaining, and troubleshooting PCs and Macs, iOS and Android devices, and all the devices in the connected home. Support.com’s subsidiary, RightHand IT, located in Louisville, Colorado, specializes in long-term management of IT infrastructure for local clients. RightHand IT provides day-to-day management of technology for small business, including computers, servers, routers, mobile devices, telephony, security, backup, and license management, plus helpdesk support for clients. Desktop software Support.com’s SUPERAntiSpyware desktop software provides advanced scanning, detection, and removal tools to protect PCs from millions of malicious threats from malware, spyware, ransomware, trojans, keyloggers, and more. It’s the ideal complement to antivirus software, keeping PCs running smoothly. Support.com’s Cosmos System Care desktop software keeps PCs secure, quick, and backed up. Twenty-four smart tools work together behind the scenes to optimize, clean, and repair a PC in real time. It strengthens security and privacy, backs up and recovers files, and optimizes disks, registries, Windows® settings, and more. More about Support.com Support.com is a US-based corporation, headquartered in Sunnyvale, CA. Its stock is traded on the NASDAQ under the symbol SPRT. Learn more about Support.com’s leadership team. RRv1_25M_100M 1200 Crossman Ave Sunnyvale, CA 94089 Lance Rosenzweig 2.60 40.0 54.0 54.0 54.0 45.0 45.0 47.0 54.0 42.0 54.0 45.0 50.0 56.0 266.0 629.00 629.00 2.50 2.50 2.20 2.50 2.80 158.00 About a day or two 170.00 EASY 160.00 AVERAGE Aug 21st, 2022 01:12PM Aug 21st, 2022 01:12PM Support.com
nasdaq:sprt https://www.indeed.com/cmp/support.com Aug 20th, 2022 12:00AM Open Support.com Information Technology Support.com is a full-spectrum leader in technical support solutions for businesses and consumers. With more than 20 years serving well-known brands, we have the expertise, tools, and software solutions to troubleshoot and maintain PCs and Macs, iOS and Android, and all the devices in the connected home — including home automation systems, home theaters, wearables, gaming systems, and even drones. Call center outsourcing Our US-based workforce supports major brands you work with every day, helping them grow revenue, reduce costs, and delight their customers. Our call center technical support services include presale and post-sale support. We deliver high-quality, turnkey solutions that bring programs to market under our customer’s brands. We excel at outsourcing customized solutions for businesses large and small, with a variety of pricing models to handle a wide range of requirements. With our skilled workforce of expert, US-based tech support agents, signature self-service solutions, smart mobile support tools, and proven leadership in program design and execution, our clients: • Boost customer satisfaction scores to industry-leading levels • Deliver more value with products and warranty programs • Scale rapidly to add new products and services to their portfolio • Create new revenue streams by offering paid support to customers • Drive higher conversion rates with Support.com experts handling presale support Cloud-based software Our call center services are powered by our own cloud-based technical support software tools that integrate with each other and our clients’ systems, such as CRM or ticketing apps, and other call center solutions. Support.com Cloud software and its sub-components are also licensed independently. With Support.com Cloud, agents can see the whole picture and solve problems without tedious, repetitive questions. Customers can go to the web or use their mobile devices to get guided self-service or talk with agents by phone or chat. They can also show agents what they’re seeing by sharing photos or real-time videos using their mobile device camera. Rich analytics report on the complete customer experience in order to drive ongoing call center services innovation and deliver exceptional business outcomes. Support.com’s signature Guided Paths® solution and experience-tested content library are the backbone of live agent and self-service solutions. Guided Paths turns the content library into step-by-step intelligence that increases first-contact resolution rates and delights customers. Using branching logic and dynamic decision points, it captures real-world best practices for simple to complex tasks — ensuring consistent delivery of the best, most efficient answers. The off-the-shelf content library includes guidance for over 10,000 devices and common problems, and we work with clients to build and customize content for their business. Technical support Support.com’s dedicated teams of US- and Philippine-based agents are available to help individuals and small businesses 24/7, 365 days a year by phone. They assist with installing, maintaining, and troubleshooting PCs and Macs, iOS and Android devices, and all the devices in the connected home. Support.com’s subsidiary, RightHand IT, located in Louisville, Colorado, specializes in long-term management of IT infrastructure for local clients. RightHand IT provides day-to-day management of technology for small business, including computers, servers, routers, mobile devices, telephony, security, backup, and license management, plus helpdesk support for clients. Desktop software Support.com’s SUPERAntiSpyware desktop software provides advanced scanning, detection, and removal tools to protect PCs from millions of malicious threats from malware, spyware, ransomware, trojans, keyloggers, and more. It’s the ideal complement to antivirus software, keeping PCs running smoothly. Support.com’s Cosmos System Care desktop software keeps PCs secure, quick, and backed up. Twenty-four smart tools work together behind the scenes to optimize, clean, and repair a PC in real time. It strengthens security and privacy, backs up and recovers files, and optimizes disks, registries, Windows® settings, and more. More about Support.com Support.com is a US-based corporation, headquartered in Sunnyvale, CA. Its stock is traded on the NASDAQ under the symbol SPRT. Learn more about Support.com’s leadership team. RRv1_25M_100M 1200 Crossman Ave Sunnyvale, CA 94089 Lance Rosenzweig 2.60 40.0 54.0 54.0 54.0 45.0 45.0 46.0 54.0 41.0 54.0 45.0 50.0 56.0 265.0 629.00 629.00 2.50 2.50 2.20 2.50 2.80 158.00 About a day or two 170.00 EASY 160.00 AVERAGE Aug 20th, 2022 02:50PM Aug 20th, 2022 02:50PM Support.com
nasdaq:sprt https://www.indeed.com/cmp/support.com Aug 19th, 2022 12:00AM Open Support.com Information Technology Support.com is a full-spectrum leader in technical support solutions for businesses and consumers. With more than 20 years serving well-known brands, we have the expertise, tools, and software solutions to troubleshoot and maintain PCs and Macs, iOS and Android, and all the devices in the connected home — including home automation systems, home theaters, wearables, gaming systems, and even drones. Call center outsourcing Our US-based workforce supports major brands you work with every day, helping them grow revenue, reduce costs, and delight their customers. Our call center technical support services include presale and post-sale support. We deliver high-quality, turnkey solutions that bring programs to market under our customer’s brands. We excel at outsourcing customized solutions for businesses large and small, with a variety of pricing models to handle a wide range of requirements. With our skilled workforce of expert, US-based tech support agents, signature self-service solutions, smart mobile support tools, and proven leadership in program design and execution, our clients: • Boost customer satisfaction scores to industry-leading levels • Deliver more value with products and warranty programs • Scale rapidly to add new products and services to their portfolio • Create new revenue streams by offering paid support to customers • Drive higher conversion rates with Support.com experts handling presale support Cloud-based software Our call center services are powered by our own cloud-based technical support software tools that integrate with each other and our clients’ systems, such as CRM or ticketing apps, and other call center solutions. Support.com Cloud software and its sub-components are also licensed independently. With Support.com Cloud, agents can see the whole picture and solve problems without tedious, repetitive questions. Customers can go to the web or use their mobile devices to get guided self-service or talk with agents by phone or chat. They can also show agents what they’re seeing by sharing photos or real-time videos using their mobile device camera. Rich analytics report on the complete customer experience in order to drive ongoing call center services innovation and deliver exceptional business outcomes. Support.com’s signature Guided Paths® solution and experience-tested content library are the backbone of live agent and self-service solutions. Guided Paths turns the content library into step-by-step intelligence that increases first-contact resolution rates and delights customers. Using branching logic and dynamic decision points, it captures real-world best practices for simple to complex tasks — ensuring consistent delivery of the best, most efficient answers. The off-the-shelf content library includes guidance for over 10,000 devices and common problems, and we work with clients to build and customize content for their business. Technical support Support.com’s dedicated teams of US- and Philippine-based agents are available to help individuals and small businesses 24/7, 365 days a year by phone. They assist with installing, maintaining, and troubleshooting PCs and Macs, iOS and Android devices, and all the devices in the connected home. Support.com’s subsidiary, RightHand IT, located in Louisville, Colorado, specializes in long-term management of IT infrastructure for local clients. RightHand IT provides day-to-day management of technology for small business, including computers, servers, routers, mobile devices, telephony, security, backup, and license management, plus helpdesk support for clients. Desktop software Support.com’s SUPERAntiSpyware desktop software provides advanced scanning, detection, and removal tools to protect PCs from millions of malicious threats from malware, spyware, ransomware, trojans, keyloggers, and more. It’s the ideal complement to antivirus software, keeping PCs running smoothly. Support.com’s Cosmos System Care desktop software keeps PCs secure, quick, and backed up. Twenty-four smart tools work together behind the scenes to optimize, clean, and repair a PC in real time. It strengthens security and privacy, backs up and recovers files, and optimizes disks, registries, Windows® settings, and more. More about Support.com Support.com is a US-based corporation, headquartered in Sunnyvale, CA. Its stock is traded on the NASDAQ under the symbol SPRT. Learn more about Support.com’s leadership team. RRv1_25M_100M 1200 Crossman Ave Sunnyvale, CA 94089 Lance Rosenzweig 2.60 40.0 54.0 54.0 54.0 45.0 45.0 46.0 54.0 41.0 54.0 45.0 50.0 56.0 265.0 629.00 629.00 2.50 2.50 2.20 2.50 2.80 158.00 About a day or two 170.00 EASY 160.00 AVERAGE Aug 19th, 2022 01:12PM Aug 19th, 2022 01:12PM Support.com
nasdaq:sprt https://www.indeed.com/cmp/support.com Aug 18th, 2022 12:00AM Open Support.com Information Technology Support.com is a full-spectrum leader in technical support solutions for businesses and consumers. With more than 20 years serving well-known brands, we have the expertise, tools, and software solutions to troubleshoot and maintain PCs and Macs, iOS and Android, and all the devices in the connected home — including home automation systems, home theaters, wearables, gaming systems, and even drones. Call center outsourcing Our US-based workforce supports major brands you work with every day, helping them grow revenue, reduce costs, and delight their customers. Our call center technical support services include presale and post-sale support. We deliver high-quality, turnkey solutions that bring programs to market under our customer’s brands. We excel at outsourcing customized solutions for businesses large and small, with a variety of pricing models to handle a wide range of requirements. With our skilled workforce of expert, US-based tech support agents, signature self-service solutions, smart mobile support tools, and proven leadership in program design and execution, our clients: • Boost customer satisfaction scores to industry-leading levels • Deliver more value with products and warranty programs • Scale rapidly to add new products and services to their portfolio • Create new revenue streams by offering paid support to customers • Drive higher conversion rates with Support.com experts handling presale support Cloud-based software Our call center services are powered by our own cloud-based technical support software tools that integrate with each other and our clients’ systems, such as CRM or ticketing apps, and other call center solutions. Support.com Cloud software and its sub-components are also licensed independently. With Support.com Cloud, agents can see the whole picture and solve problems without tedious, repetitive questions. Customers can go to the web or use their mobile devices to get guided self-service or talk with agents by phone or chat. They can also show agents what they’re seeing by sharing photos or real-time videos using their mobile device camera. Rich analytics report on the complete customer experience in order to drive ongoing call center services innovation and deliver exceptional business outcomes. Support.com’s signature Guided Paths® solution and experience-tested content library are the backbone of live agent and self-service solutions. Guided Paths turns the content library into step-by-step intelligence that increases first-contact resolution rates and delights customers. Using branching logic and dynamic decision points, it captures real-world best practices for simple to complex tasks — ensuring consistent delivery of the best, most efficient answers. The off-the-shelf content library includes guidance for over 10,000 devices and common problems, and we work with clients to build and customize content for their business. Technical support Support.com’s dedicated teams of US- and Philippine-based agents are available to help individuals and small businesses 24/7, 365 days a year by phone. They assist with installing, maintaining, and troubleshooting PCs and Macs, iOS and Android devices, and all the devices in the connected home. Support.com’s subsidiary, RightHand IT, located in Louisville, Colorado, specializes in long-term management of IT infrastructure for local clients. RightHand IT provides day-to-day management of technology for small business, including computers, servers, routers, mobile devices, telephony, security, backup, and license management, plus helpdesk support for clients. Desktop software Support.com’s SUPERAntiSpyware desktop software provides advanced scanning, detection, and removal tools to protect PCs from millions of malicious threats from malware, spyware, ransomware, trojans, keyloggers, and more. It’s the ideal complement to antivirus software, keeping PCs running smoothly. Support.com’s Cosmos System Care desktop software keeps PCs secure, quick, and backed up. Twenty-four smart tools work together behind the scenes to optimize, clean, and repair a PC in real time. It strengthens security and privacy, backs up and recovers files, and optimizes disks, registries, Windows® settings, and more. More about Support.com Support.com is a US-based corporation, headquartered in Sunnyvale, CA. Its stock is traded on the NASDAQ under the symbol SPRT. Learn more about Support.com’s leadership team. RRv1_25M_100M 1200 Crossman Ave Sunnyvale, CA 94089 Lance Rosenzweig 2.60 40.0 54.0 54.0 54.0 45.0 45.0 46.0 54.0 41.0 54.0 45.0 50.0 56.0 265.0 629.00 629.00 2.50 2.50 2.20 2.50 2.80 158.00 About a day or two 169.00 EASY 160.00 AVERAGE Aug 18th, 2022 04:56AM Aug 18th, 2022 04:56AM Support.com
nasdaq:sprt https://www.indeed.com/cmp/support.com Aug 17th, 2022 12:00AM Open Support.com Information Technology Support.com is a full-spectrum leader in technical support solutions for businesses and consumers. With more than 20 years serving well-known brands, we have the expertise, tools, and software solutions to troubleshoot and maintain PCs and Macs, iOS and Android, and all the devices in the connected home — including home automation systems, home theaters, wearables, gaming systems, and even drones. Call center outsourcing Our US-based workforce supports major brands you work with every day, helping them grow revenue, reduce costs, and delight their customers. Our call center technical support services include presale and post-sale support. We deliver high-quality, turnkey solutions that bring programs to market under our customer’s brands. We excel at outsourcing customized solutions for businesses large and small, with a variety of pricing models to handle a wide range of requirements. With our skilled workforce of expert, US-based tech support agents, signature self-service solutions, smart mobile support tools, and proven leadership in program design and execution, our clients: • Boost customer satisfaction scores to industry-leading levels • Deliver more value with products and warranty programs • Scale rapidly to add new products and services to their portfolio • Create new revenue streams by offering paid support to customers • Drive higher conversion rates with Support.com experts handling presale support Cloud-based software Our call center services are powered by our own cloud-based technical support software tools that integrate with each other and our clients’ systems, such as CRM or ticketing apps, and other call center solutions. Support.com Cloud software and its sub-components are also licensed independently. With Support.com Cloud, agents can see the whole picture and solve problems without tedious, repetitive questions. Customers can go to the web or use their mobile devices to get guided self-service or talk with agents by phone or chat. They can also show agents what they’re seeing by sharing photos or real-time videos using their mobile device camera. Rich analytics report on the complete customer experience in order to drive ongoing call center services innovation and deliver exceptional business outcomes. Support.com’s signature Guided Paths® solution and experience-tested content library are the backbone of live agent and self-service solutions. Guided Paths turns the content library into step-by-step intelligence that increases first-contact resolution rates and delights customers. Using branching logic and dynamic decision points, it captures real-world best practices for simple to complex tasks — ensuring consistent delivery of the best, most efficient answers. The off-the-shelf content library includes guidance for over 10,000 devices and common problems, and we work with clients to build and customize content for their business. Technical support Support.com’s dedicated teams of US- and Philippine-based agents are available to help individuals and small businesses 24/7, 365 days a year by phone. They assist with installing, maintaining, and troubleshooting PCs and Macs, iOS and Android devices, and all the devices in the connected home. Support.com’s subsidiary, RightHand IT, located in Louisville, Colorado, specializes in long-term management of IT infrastructure for local clients. RightHand IT provides day-to-day management of technology for small business, including computers, servers, routers, mobile devices, telephony, security, backup, and license management, plus helpdesk support for clients. Desktop software Support.com’s SUPERAntiSpyware desktop software provides advanced scanning, detection, and removal tools to protect PCs from millions of malicious threats from malware, spyware, ransomware, trojans, keyloggers, and more. It’s the ideal complement to antivirus software, keeping PCs running smoothly. Support.com’s Cosmos System Care desktop software keeps PCs secure, quick, and backed up. Twenty-four smart tools work together behind the scenes to optimize, clean, and repair a PC in real time. It strengthens security and privacy, backs up and recovers files, and optimizes disks, registries, Windows® settings, and more. More about Support.com Support.com is a US-based corporation, headquartered in Sunnyvale, CA. Its stock is traded on the NASDAQ under the symbol SPRT. Learn more about Support.com’s leadership team. RRv1_25M_100M 1200 Crossman Ave Sunnyvale, CA 94089 Lance Rosenzweig 2.60 40.0 54.0 54.0 54.0 45.0 45.0 46.0 54.0 41.0 54.0 45.0 50.0 56.0 265.0 629.00 629.00 2.50 2.50 2.20 2.50 2.80 157.00 About a day or two 168.00 EASY 160.00 AVERAGE Aug 17th, 2022 10:35AM Aug 17th, 2022 10:35AM Support.com

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