TripAdvisor

- NASDAQ:TRIP
Last Updated 2019-09-20

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Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Date Added Date Updated GICS Sector GICS Industry
nasdaq:trip www.tripadvisor.com boards.greenhouse.io Sep 18th, 2019 12:00AM Customer Care Specialist Brazil Open Customer Service Buenos Aires, Buenos Aires, Argentina ARG Aug 29th, 2019 12:00AM <p>TheFork, LaFourchette, ElTenedor and the TripAdvisor® Company are an online restaurants reservation platforms in Europe, Latin America and Australia with a network of more than 50,000 restaurants worldwide, more than 15 million monthly visits and more than 8 million reviews. </p> <p>TheFork, LaFourchette, ElTenedor, connects restaurants and diners via their website and applications, as well as through TripAdvisor. Users can easily select a restaurant according to their own criteria (such as the localization, type of cuisine, restaurant type and average price), consult the reviews, check real-time availability and instantly book online. For restaurants, TheFork, LaFourchette, ElTenedor, provides a software solution called, TheFork Manager, which enables restaurants to optimize reservation management, streamline operations and ultimately improve service and revenues, following Yield Management principles of price variability relative to time, a practice used successfully in the travel and hotel industries.</p> <p>Under the direction of the Area Manager and the Line Manager, your mission is to give technical support and guidance to both restaurant owners and customers located in Brazil that use our system to book their ideal restaurant.</p> <p><strong><u>What you will do</u></strong></p> <p>To be able to complete your mission as a Customer Care Specialist, you will need to perform the following functions:</p> <ul> <li>Handle incoming requests via phone, email and chat.</li> <li>Provide technical support, related to our Software and App´s for both B2B and B2C customers.</li> <li>Give guidance on the daily usage of the software’s that we provide to both restaurants and end-users.</li> </ul> <p> </p> <p><strong><u>Who you are</u></strong></p> <ul> <li>Minimum one-year proven experience as a Customer Service Representative. (If you have some experience in the restaurant sector or similar areas is a big plus , but not a must)</li> <li><strong>Portuguese as native language </strong>and very fluent level of Spanish and English, other language is a plus.</li> <li>Enjoy a multitasking environment</li> <li>You´re open-minded and are able to create strong relationships with your customers and colleagues.</li> <li>You continuously care about your customer needs, trying to make their experience unique and satisfactory.</li> <li>Some technological knowledge and troubleshooting experience in a customer support environment will be considered as a plus.</li> <li>Working knowledge of MS office (excel, word)</li> <li>Someone that is well organized and that is looking for a challenge.</li> </ul> <p> </p> <p> </p> <p> </p> Sep 18th, 2019 09:47AM Sep 18th, 2019 09:47AM Consumer Services Travel & Leisure
nasdaq:trip www.tripadvisor.com boards.greenhouse.io Sep 18th, 2019 12:00AM Customer Care with high level of Italian and English Open Customer Service Buenos Aires, Buenos Aires, Argentina ARG Aug 29th, 2019 12:00AM <p>TheFork, LaFourchette, ElTenedor and the TripAdvisor® Company are an online restaurants reservation platforms in Europe, Latin America and Australia with a network of more than 50,000 restaurants worldwide, more than 15 million monthly visits and more than 8 million reviews. </p> <p>TheFork, LaFourchette, ElTenedor, connects restaurants and diners via their website and applications, as well as through TripAdvisor. Users can easily select a restaurant according to their own criteria (such as the localization, type of cuisine, restaurant type and average price), consult the reviews, check real-time availability and instantly book online. For restaurants, TheFork, LaFourchette, ElTenedor, provides a software solution called, TheFork Manager, which enables restaurants to optimize reservation management, streamline operations and ultimately improve service and revenues, following Yield Management principles of price variability relative to time, a practice used successfully in the travel and hotel industries.</p> <p>Under the direction of the Area Manager and the Line Manager, your mission is to give technical support and guidance to both restaurant owners and customers located in Brazil that use our system to book their ideal restaurant.</p> <p><strong><u>What you will do</u></strong></p> <p>To be able to complete your mission as a Customer Care Specialist, you will need to perform the following functions:</p> <ul> <li>Handle incoming requests via phone, email and chat.</li> <li>Provide technical support, related to our Software and App´s for both B2B and B2C customers.</li> <li>Give guidance on the daily usage of the software’s that we provide to both restaurants and end-users.</li> </ul> <p> </p> <p><strong><u>Who you are</u></strong></p> <ul> <li>Minimum one-year proven experience as a Customer Service Representative. (If you have some experience in the restaurant sector or similar areas is a big plus , but not a must)</li> <li><strong>Spanish as native language </strong>and very fluent level of Italian and English, other language is a plus.</li> <li>Enjoy a multitasking environment</li> <li>You´re open-minded and are able to create strong relationships with your customers and colleagues.</li> <li>You continuously care about your customer needs, trying to make their experience unique and satisfactory.</li> <li>Some technological knowledge and troubleshooting experience in a customer support environment will be considered as a plus.</li> <li>Working knowledge of MS office (excel, word)</li> <li>Someone that is well organized and that is looking for a challenge. </li> </ul> <p> </p> <p><strong>What we offer:</strong></p> <ul> <li>Permanent contract</li> <li>Competitive fixed salary</li> <li>Compensation for practicing sports in any gym in Buenos Aires</li> <li>Health insurance </li> <li>Very interesting discount in travel and tour companies</li> </ul> Sep 18th, 2019 09:47AM Sep 18th, 2019 09:47AM Consumer Services Travel & Leisure
nasdaq:trip www.tripadvisor.com boards.greenhouse.io Sep 18th, 2019 12:00AM Customer Care with high level of Portuguese and English Open Customer Service Buenos Aires, Buenos Aires, Argentina ARG Aug 29th, 2019 12:00AM <p>TheFork, LaFourchette, ElTenedor and the TripAdvisor® Company are an online restaurants reservation platforms in Europe, Latin America and Australia with a network of more than 50,000 restaurants worldwide, more than 15 million monthly visits and more than 8 million reviews. </p> <p>TheFork, LaFourchette, ElTenedor, connects restaurants and diners via their website and applications, as well as through TripAdvisor. Users can easily select a restaurant according to their own criteria (such as the localization, type of cuisine, restaurant type and average price), consult the reviews, check real-time availability and instantly book online. For restaurants, TheFork, LaFourchette, ElTenedor, provides a software solution called, TheFork Manager, which enables restaurants to optimize reservation management, streamline operations and ultimately improve service and revenues, following Yield Management principles of price variability relative to time, a practice used successfully in the travel and hotel industries.</p> <p>Under the direction of the Area Manager and the Line Manager, your mission is to give technical support and guidance to both restaurant owners and customers located in Brazil that use our system to book their ideal restaurant.</p> <p><strong><u>What you will do</u></strong></p> <p>To be able to complete your mission as a Customer Care Specialist, you will need to perform the following functions:</p> <ul> <li>Handle incoming requests via phone, email and chat.</li> <li>Provide technical support, related to our Software and App´s for both B2B and B2C customers.</li> <li>Give guidance on the daily usage of the software’s that we provide to both restaurants and end-users.</li> </ul> <p> </p> <p><strong><u>Who you are</u></strong></p> <ul> <li>Minimum one-year proven experience as a Customer Service Representative. (If you have some experience in the restaurant sector or similar areas is a big plus , but not a must)</li> <li><strong>Spanish as native language </strong>and very fluent level of Portuguese and English, other language is a plus.</li> <li>Enjoy a multitasking environment</li> <li>You´re open-minded and are able to create strong relationships with your customers and colleagues.</li> <li>You continuously care about your customer needs, trying to make their experience unique and satisfactory.</li> <li>Some technological knowledge and troubleshooting experience in a customer support environment will be considered as a plus.</li> <li>Working knowledge of MS office (excel, word)</li> <li>Someone that is well organized and that is looking for a challenge.</li> </ul> <p> </p> <p><strong>What we offer:</strong></p> <ul> <li>Permanent contract</li> <li>Competitive fixed salary</li> <li>Compensation for practicing sports in any gym in Buenos Aires</li> <li>Health insurance </li> <li>Very interesting discount in travel and tour companies</li> </ul> Sep 18th, 2019 09:47AM Sep 18th, 2019 09:47AM Consumer Services Travel & Leisure
nasdaq:trip www.tripadvisor.com boards.greenhouse.io Sep 18th, 2019 12:00AM Talent Acquisition Specialist Open Human Resources Buenos Aires, Buenos Aires, Argentina ARG Aug 29th, 2019 12:00AM <p><strong>Join TheFork, a TripAdvisor Company!</strong></p> <p>TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe and LATAM with a network of more than 60,000 restaurants worldwide and more than 21 million monthly visits. The platform operates as "LaFourchette"​ in France and Switzerland, as "ElTenedor"​ in Spain, and “TheFork"​ in Italy, The Netherlands, Belgium, Portugal, Brazil, Sweden, Australia and Denmark. It also operates in English as "TheFork.com“. TheFork connects restaurants and diners. Through TheFork (website and application), as well as through TripAdvisor, users can easily select a restaurant according to preference criteria (such as the localisation, type of cuisine, restaurant type and average price), consult user reviews, check real-time availability and instantly book online. From the restaurants side, TheFork provides them with a software solution, TheFork Manager, that enables restaurants to optimize reservations management, streamline operations and ultimately improve service and revenues, following Yield Management principles of price variability depending on time, practices which are used successfully in the travel and hotel industries.</p> <p><strong>What you will do</strong></p> <p><span style="font-weight: 400;">We are growing globally like crazy (<a href="https://bit.ly/2M3qi4i">https://bit.ly/2M3qi4i</a>)</span><span style="font-weight: 400;"> and we definitely could use your help to join our recruitment lovers team and sharpen the way we do recruitment across the company. </span></p> <p><strong>Recruiting and sourcing</strong><span style="font-weight: 400;">:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You are responsible mostly for sales roles to fill (Field Hunter, Account Manager, Inside Sales, Inbound Sales...) for TheFork and our TripAdvisor Restaurants division with one single obsession: building world-class sales teams;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You manage a portfolio of local corporate roles too: Marketing, accounting...</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are responsible of end-to-end recruitment processes with a main focus on roles based in Argentina but not only: Mexico, Brazil, Columbia... </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You work closely with your awesome colleagues in the team to give support and to make sure we are successful overall; </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You manage and advise demanding stakeholders with high expectations (define priorities, collaborate on recruiting strategy, streamline our evaluation process, and improve our ability to attract top talent);</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Regularly over-communicate information such as candidate pipelines, recruiting funnel metrics, and performance data to hiring managers and HR Business Partners.</span></li> </ul> <p><strong>Employer Brand and HR projects:</strong></p> <ul> <li style="font-weight: 400;">TheFork brand is quite new in Hispanic LATAM. Your goal is to build a strong employer brand in Argentina and in the other countries where we are established in LATAM. </li> <li style="font-weight: 400;"><span style="font-weight: 400;">Become a recognized figure in the community at large by attending university and business school events or career fairs. You will be highly involved in building our brand employer brand. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take part in adhoc HR projects.</span></li> </ul> <p><strong>Who you are</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A minimum of 4 years of recruiting experience including internships;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience in hiring sales candidates;</span></li> <li style="font-weight: 400;">It's a big plus if you already have recruited IT roles (engineer, design, product...) </li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience as in-house recruiter preferred. It’s also cool if you have worked on the agency side;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">LinkedIn Recruiter proficient and familiar using an ATS (we use Greenhouse); </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in using traditional and creative tools to identify, recruit, and close top level candidates;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven organizational skills to handle high volume of hiring as well as ownership on projects;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and spoken English (any additional language is a plus);</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong team player mindset;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A strong sense of curiosity, willingness to learn new things and a natural capacity to step outside of comfort zone.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Very high rigour and autonomy capacities. The other recruiter of you team and your manager will be based in Europe.</span></li> </ul> <p><strong>What we offer</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A scale up environment within a market leading global organisation;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary with annual bonus and stocks;</span></li> <li style="font-weight: 400;">Permanent contract;</li> <li style="font-weight: 400;">International working environment;</li> <li style="font-weight: 400;">Wellness reimbursement;</li> <li style="font-weight: 400;">Team buildings and day out to have fun with the team;</li> <li style="font-weight: 400;">Office with ping-pong, games, snacks, fruits, beverages, etc.</li> </ul> <p><strong>Our references </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Check out mindset and the Paris office atmosphere here </span><a href="https://bit.ly/2LxvLR7"><span style="font-weight: 400;">https://bit.ly/2LxvLR7</span></a><span style="font-weight: 400;"> </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Follow us on LinkedIn <a href="https://bit.ly/2K4VJbG" target="_blank">https://bit.ly/2K4VJbG</a> </span></li> </ul> <p>#LI-BD1</p> Sep 18th, 2019 09:47AM Sep 18th, 2019 09:47AM Consumer Services Travel & Leisure
nasdaq:trip www.tripadvisor.com boards.greenhouse.io Sep 18th, 2019 12:00AM Content & Selection Senior analyst Open Marketing & Communication Buenos Aires, Buenos Aires, Argentina ARG Aug 29th, 2019 12:00AM <p>TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe with a network of more than 60,000 restaurants worldwide and more than 23 millions of opinions. The platform operates as "LaFourchette"in France and Switzerland as "ElTenedor" in Spain, as "TheFork" in Italy, Belgium, Portugal, Brazil, Sweden, Denmark, Netherlands, Australia and Latino América (Argentina, Colombia, México, Chile, Perú, Panamá and Uruguay)</p> <p>TheFork connects restaurants and diners website and application, as well as through TripAdvisor. Users can easily select a restaurant according to their own criteria (such as the localization, type of cuisine, restaurant type and average price), consult their reviews, check real-time availability and instantly book online. For restaurants, TheFork provides a software solution, TheFork Manager, which enables restaurants to optimize reservation management, streamline operations and ultimately improve service and revenues, following Yield Management principles of price variability relative to time, a practice used successfully in the travel and hotel industries.</p> <p> Located in our office in Buenos Aires, Argentina , you will be part of the Marketing team</p> <p> </p> <h3><strong><u>What you will do:</u></strong></h3> <ul> <li><span style="font-weight: 400;">Support the execution and development of marketing strategies and campaigns for Colombia & Mexico, including media plan, partnerships and events, as well as social media strategy</span></li> <li><span style="font-weight: 400;">Controlling, tracking and reporting the marketing budget of both countries</span></li> <li><span style="font-weight: 400;">Keeping clear, precise, and empathetic communication with other stakeholders (account managers, collections & customer care analysts and the technical team) about countries-related challenges.</span></li> <li><span style="font-weight: 400;">Keeping updated documentation of projects and making information visible for projects' stakeholders (ie. Gantt charts, functional/technical requirements documents, proposals, discoveries, etc.)</span></li> <li><span style="font-weight: 400;">Preparing closure reports, analyzing the final initiatives stats and reflecting on how the projects could have been done better and more efficiently</span></li> <li><span style="font-weight: 400;">Collaborate with our marketing, PR, measurement and sales teams to create product positioning and materials</span></li> <li><span style="font-weight: 400;">Work closely with our sales team to identify, prioritize, and create the most effective marketing initiatives</span></li> </ul> <p> </p> <h3><strong><u>Who you are:</u></strong></h3> <ul> <li><span style="font-weight: 400;">3+ Years experience working in marketing agencies, startups, or similar tech-based companies.</span></li> <li><span style="font-weight: 400;">Fluent in English</span></li> <li><span style="font-weight: 400;">Have aesthetic criteria, attention to detail and common sense.</span></li> <li><span style="font-weight: 400;">Ability to ‘think outside the box’ and think creatively</span></li> <li><span style="font-weight: 400;">Strong project management and coordination skills</span></li> <li><span style="font-weight: 400;">Business Intelligence tools is a plus (E.g. Tableau)</span></li> <li><span style="font-weight: 400;">Be proactive and have positive mindset.</span></li> <li><span style="font-weight: 400;">Basic communication skills. Self critique and be open to dialog. Give and receive feedback. </span></li> <li><span style="font-weight: 400;">Ability to work across multiple cultures and countries </span></li> <li><span style="font-weight: 400;">Self-motivated, results driven, and autonomous taking responsibility for achieving your goals</span></li> <li><span style="font-weight: 400;">Be passionate about what you do. Be responsible and committed to your job.</span></li> <li><span style="font-weight: 400;">Have capacity to influence teammates in a positive way through a great communication and interpersonal relationships.</span></li> </ul> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">We are looking for a hardworking, talented and passionate marketer to join our team in TheFork a TripAdvisor company. We believe Marketing has the responsibility of the interaction between our clients, restaurants and our products. TheFork Marketing team loves tough challenges and to solve them through teamwork. Our goal is to help improving and communicate about our amazing product that changes people's experiences when Dining out!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">If this sounds appealing to you, then maybe you can be a member of our team and have a chance to make an enormous impact in a rapidly growing tech company.</span><span style="font-weight: 400;"><br></span></li> <li style="font-weight: 400;"><em><span style="font-weight: 400;">The right candidate should be comfortable in a hands on deck approach and aim to grow inside a fast-paced company.</span></em></li> </ul> <p> </p> <h3><strong><u>What we offer:</u></strong></h3> <ul> <li>Permanent contract</li> <li>Competitive fixed salary</li> <li>Compensation for practicing sports in any gym in Buenos Aires</li> <li>Health insurance </li> <li>Very interesting discount in travel and tour companies</li> </ul> Sep 18th, 2019 09:47AM Sep 18th, 2019 09:47AM Consumer Services Travel & Leisure
nasdaq:trip www.tripadvisor.com boards.greenhouse.io Sep 18th, 2019 12:00AM Account Manager - Spanish Open Sales Buenos Aires, Buenos Aires, Argentina ARG Aug 29th, 2019 12:00AM <p>TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe with a network of more than 60,000 restaurants worldwide, more than 14 million monthly visits, 7 millions of opinions and more than 7000 restaurants in Spain. The platform operates as "LaFourchette" in France and Switzerland as "ElTenedor" in Spain, as "TheFork" in Italy, Belgium, Australia, The Netherlands, Portugal, Brazil, Sweden, Denmark and soon Argentina, Chile, Uruguay, Colombia and Peru.</p> <p>TripAdvisor/TheFork connects restaurants and diners via TheFork (website and application) and TripAdvisor.</p> <p><strong>Tripadvisor Restaurant Solutions</strong></p> <p>We are looking for a Trip Advisor Restaurant Solution Optimizer (equivalent for Account Manager) for the Optimization team in our Sales organization. Optimization focuses on onboarding, nurturing, educating, relationship building and identifying further business opportunities with our existing customers. The ultimate goal being to drive adoption of our solutions in order to ensure optimization of our revenue with restaurants, reduce churn and make TripAdvisor the partner of choice for the Restaurant industry. Optimization also focuses on re-subscription of recently (12 months and less) churned restaurant partners. </p> <p>The position will be part of a global Sales team consisting of Sales and Account managers.  The ideal candidate will be results-driven & execution focused as well as customer-oriented and responsive.</p> <p>This role requires a proactive, motivated, organized, responsible Optimizer who is able to build and work well in a fast-paced, team-oriented and entrepreneurial environment.  It requires excellent sales and communications skills as well as good relationship building skills.</p> <p>Located in our office in Buenos Aires, you will be part of the Optimization Team whose activities are telephone Retention, re-subscription, cross and up-selling to restaurants.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage a Portfolio of restaurants</li> <li>Onboard new restaurants by activating or helping to activate some product features that have been purchased</li> <li>Organize calls and email communication with our customers in a programmatic coverage-based approach to support them to adopt and implement our solutions.</li> <li>Develop and maintain relationships with existing TA customers by providing guidance and assistance and providing necessary education to promote the value and benefits of our Solutions to enable business success.</li> <li>Generate incremental revenue by systematic upselling TripAdvisor subscriptions, Identify cross-sell opportunities for TheFork solutions</li> </ul> <p>Modify customer engagement skills accordingly to overcome objections and retain customers; identify solutions to issues and concerns.</p> <ul> <li>Distribute promotional materials to existing customers</li> <li>Triage appropriate queries to Customer Services</li> <li>Support customers through any credit card fails during contracts</li> <li>Work together with rest of sales teams in the pursuit of excellent results and flawless execution</li> <li>Keep up with product training and new offerings as well as latest value proposition</li> </ul> <p><strong>Requirements</strong></p> <ul> <li><strong>Native level of Spanish. </strong>Good English level required : you will meet various international people during your interview process. </li> <li>1 years sales / account management experience in telesales or customer support experience in B2B online environment and / or leisure-hospitality-restaurant industry.</li> <li>Strong organizational skills</li> <li>Ability to work independently to meet an individual sales quota</li> <li>Ability to manage multiple priorities and tasks</li> <li>Excellent sales, negotiation, customer service, nurturing, educating and communications skills</li> <li>Experienced at building effective customer relationships through positive communication, honesty and trust</li> <li>Not intimidated by technical interaction, co-browsing with customer on-line</li> <li>Excellent written and oral communication in the relevant language/s of the country/ies covered</li> <li>Ability to work in a fast-paced, high-performance environment with a hands-on approach and demonstrated ability to multi-task and think creatively</li> <li>Exhibits integrity through fair and ethical behavior towards other and a demonstrated sense of corporate responsibility and commitment</li> <li>Problem-solving skills</li> </ul> <p><strong>Additional assets :</strong></p> <ul> <li>Experience with a restaurant</li> <li>Salesforce CRM</li> </ul> <p> </p> Sep 18th, 2019 09:47AM Sep 18th, 2019 09:47AM Consumer Services Travel & Leisure
nasdaq:trip www.tripadvisor.com boards.greenhouse.io Sep 18th, 2019 12:00AM Advanced Android Engineer - TheFork Open Engineering Buenos Aires, Buenos Aires, Argentina ARG Sep 3rd, 2019 12:00AM <h1><span style="font-weight: 400;">Advanced Android Engineer - TheFork</span></h1> <p>TheFork (formerly Restorando), part of TripAdvisor Media Group since May 2014, is the leading European and LATAM restaurant booking platform with presence in 18 markets, more than 60,000 restaurants and 21 millions visits per month. Our vision is to become the #1 restaurant app for diners.</p> <p>We are looking for Software Engineers ready to change an industry and join our Engineering Team in Buenos Aires. We have many challenges that need to be solved with highly performant solutions, addressing beautiful interfaces without being troubled by the scalability of the platform itself.</p> <p>Our stack is mostly in Node both on the backend and frontend, and we work with React for our interfaces and GraphQL as API. Our Mobile Apps are made with Swift and Kotlin. Our engineers take great pride in their code, and pay close attention to the pull requests you will submit. </p> <h3><strong>Why join us?</strong></h3> <p><span style="font-weight: 400;">You are passionate about technology and comfortable in an international and agile environment? You're ready for the challenge of a SaaS service for several thousand customers and B2C interfaces for millions of users? Are you ready to invest in a company whose entire service is subject to heavy use and is present in close to 20 countries, to accompany its rapid growth? </span></p> <p><span style="font-weight: 400;">You will join a dynamic and agile team in a quickly changing environment. This team headquarter is based in Paris, so remote and english are two essential factors for your day to day job.</span></p> <p><span style="font-weight: 400;">You will be involved in an international organization that empowers its employees, cares about their career and values sharing.</span></p> <h3><strong>What you will do </strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Write code…it's an engineering role, after all.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with you team, as well as other groups like product management, design, plus others, to bring your projects to fruition.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Touch whatever level of code required in order to complete your project.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be creative and pragmatic when solving the problem you are working on.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a mentor for others on the team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Move quickly. We release our app all the time so build it and ship it!</span></li> </ul> <h3><strong>Requirements</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A want to learn</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An <strong>open mind</strong></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The desire to move quick</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><strong>3 or more years of professional experience working on Android</strong> development.  </span></li> <li><span style="font-weight: 400;">Have<strong data-stringify-type="bold"> very good skills in Java </strong>and <strong data-stringify-type="bold">Kotlin </strong>language</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The understanding that done is often a better option for us than perfection.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of design and implementation challenges/opportunities of mobile devices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience <strong>shipping mobile produc</strong>t</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with Android design principles, patterns, and best practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficient <strong>English</strong> Level<br></span></li> <li><strong>Ping Pong </strong>skills :</li> </ul> <h3><strong>Benefits <br></strong></h3> <ul> <li>Chance to make an enormous <strong>impact</strong> in a rapidly <strong>growing</strong> Tech Company</li> <li>TripAdvisor <strong>stocks</strong> </li> <li><strong>3 weeks vacation</strong> </li> <li><strong>OSDE</strong> Medical Coverage</li> <li><strong>Flexible office hours</strong></li> <li>15% discount on <strong>Viator </strong>(offers tickets for tours and activities)</li> <li>Wellness / <strong>Fitness reimbursemen</strong>t + Gym Discounts</li> <li><strong>Udemy</strong> for Business (Full access to the E-learning Platform)</li> <li><strong>Hertz's</strong> Gold Plus Reward membership</li> <li><strong>Office Food </strong>(coffee, milk, cookies, cereal, etc)</li> <li><strong>Happy fridays </strong>on the office</li> <li><strong>Fun times:</strong> Team buildings and Day out to have fun with your team</li> </ul> <h3><strong><br>Used keyword</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Kotlin</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Android - MVP Android Clean Architecture, RxJava, Dagger 2</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">GraphQL / Apollo</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Jenkins, Sonarqube</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">SCRUM</span></li> </ul> <p> </p> <p><span style="font-weight: 400;">#LI-SC1</span></p> Sep 18th, 2019 09:47AM Sep 18th, 2019 09:47AM Consumer Services Travel & Leisure
nasdaq:trip www.tripadvisor.com boards.greenhouse.io Sep 18th, 2019 12:00AM Full-stack Developer Open Engineering Buenos Aires, Buenos Aires, Argentina ARG Sep 3rd, 2019 12:00AM <p><span style="font-weight: 400;">TheFork (formerly Restorando), part of TripAdvisor Media Group since May 2014, is the leading European and LATAM restaurant booking platform with presence in 18 markets, more than 60,000 restaurants and 21 millions visits per month. Our vision is to become the #1 restaurant app for diners.</span></p> <p><span style="font-weight: 400;">We are looking for Software Engineers ready to change an industry and join our Engineering Team in Buenos Aires. We have many challenges that need to be solved with highly performant solutions, addressing beautiful interfaces without being troubled by the scalability of the platform itself.</span></p> <p><span style="font-weight: 400;">Our stack is mostly in Node both on the backend and frontend, and we work with React for our interfaces and GraphQL as API. Our Mobile Apps are made with Swift and Kotlin. Our engineers take great pride in their code, and pay close attention to the pull requests you will submit. </span></p> <h1><strong>Requirements</strong></h1> <ul> <li style="font-weight: 400;"><strong>Passionate </strong><span style="font-weight: 400;">about software development.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with </span><strong>Node</strong><span style="font-weight: 400;"> (2 years minimum).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building and consuming REST APIs and GraphQL APIs.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of </span><strong>object-oriented programming</strong><span style="font-weight: 400;"> and design.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to think of the customer and the business in order to </span><strong>solve problems</strong><span style="font-weight: 400;"> and </span><strong>get stuff done</strong><span style="font-weight: 400;">.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Applies </span><strong>progressive enhancement philosophy</strong><span style="font-weight: 400;">.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to make independent decisions based on product requirements.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficient </span><strong>English</strong><span style="font-weight: 400;"> level</span></li> </ul> <h1><strong>Nice to have</strong></h1> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with </span><strong>React</strong><span style="font-weight: 400;"> and developing frontend apps.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of </span><strong>client-side web technologies</strong><span style="font-weight: 400;"> (Javascript, HTML, CSS).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with </span><strong>microservices</strong><span style="font-weight: 400;">.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to manage complexity in a large project, and incur technical debt only after considering the tradeoffs.</span></li> <li style="font-weight: 400;"><strong>Ping Pong </strong><span style="font-weight: 400;">skills :)</span></li> </ul> <h1><strong>Benefits</strong></h1> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Chance to make an enormous </span><strong>impact</strong><span style="font-weight: 400;"> in a rapidly </span><strong>growing</strong><span style="font-weight: 400;"> Tech Company</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">TripAdvisor </span><strong>stocks</strong> </li> <li style="font-weight: 400;"><strong><span style="font-weight: 400;">3 weeks </span>vacation</strong> </li> <li style="font-weight: 400;"><strong>OSDE</strong><span style="font-weight: 400;"> Medical Coverage</span></li> <li style="font-weight: 400;"><strong>Flexible<span style="font-weight: 400;"> office hours</span></strong></li> <li style="font-weight: 400;"><span style="font-weight: 400;">15% discount on </span><strong>Viator </strong><span style="font-weight: 400;">(offers tickets for tours and activities)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Wellness / </span><strong>Fitness reimbursemen</strong><span style="font-weight: 400;">t + Gym Discounts</span></li> <li style="font-weight: 400;"><strong>Udemy</strong><span style="font-weight: 400;"> for Business (Full access to the E-learning Platform)</span></li> <li style="font-weight: 400;"><strong>Hertz's</strong><span style="font-weight: 400;"> Gold Plus Reward membership</span></li> <li style="font-weight: 400;"><strong>Office Food </strong><span style="font-weight: 400;">(coffee, milk, cookies, cereal, etc)</span></li> <li style="font-weight: 400;"><strong>Happy fridays </strong><span style="font-weight: 400;">on the office</span></li> <li style="font-weight: 400;"><strong>Fun times:</strong><span style="font-weight: 400;"> Team buildings and Day out to have fun with your team</span></li> </ul> <p> </p> <p><span style="font-weight: 400;">#LI-SC1</span></p> Sep 18th, 2019 09:47AM Sep 18th, 2019 09:47AM Consumer Services Travel & Leisure
nasdaq:trip www.tripadvisor.com boards.greenhouse.io Sep 18th, 2019 12:00AM Account Manager - English Open Sales Buenos Aires, Buenos Aires, Argentina ARG Sep 12th, 2019 12:00AM <p>TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe with a network of more than 60,000 restaurants worldwide, more than 14 million monthly visits, 7 millions of opinions and more than 7000 restaurants in Spain. The platform operates as "LaFourchette" in France and Switzerland as "ElTenedor" in Spain, as "TheFork" in Italy, Belgium, Australia, The Netherlands, Portugal, Brazil, Sweden, Denmark and soon Argentina, Chile, Uruguay, Colombia and Peru.</p> <p>TripAdvisor/TheFork connects restaurants and diners via TheFork (website and application) and TripAdvisor.</p> <p><strong>Tripadvisor Restaurant Solutions</strong></p> <p>We are looking for a Trip Advisor Restaurant Solution Optimizer (equivalent for Account Manager) for the Optimization team in our Sales organization. Optimization focuses on onboarding, nurturing, educating, relationship building and identifying further business opportunities with our existing customers. The ultimate goal being to drive adoption of our solutions in order to ensure optimization of our revenue with restaurants, reduce churn and make TripAdvisor the partner of choice for the Restaurant industry. Optimization also focuses on re-subscription of recently (12 months and less) churned restaurant partners. </p> <p>The position will be part of a global Sales team consisting of Sales and Account managers.  The ideal candidate will be results-driven & execution focused as well as customer-oriented and responsive.</p> <p>This role requires a proactive, motivated, organized, responsible Optimizer who is able to build and work well in a fast-paced, team-oriented and entrepreneurial environment.  It requires excellent sales and communications skills as well as good relationship building skills.</p> <p>Located in our office in Buenos Aires, you will be part of the Optimization Team whose activities are telephone Retention, re-subscription, cross and up-selling to restaurants.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage a Portfolio of restaurants</li> <li>Onboard new restaurants by activating or helping to activate some product features that have been purchased</li> <li>Organize calls and email communication with our customers in a programmatic coverage-based approach to support them to adopt and implement our solutions.</li> <li>Develop and maintain relationships with existing TA customers by providing guidance and assistance and providing necessary education to promote the value and benefits of our Solutions to enable business success.</li> <li>Generate incremental revenue by systematic upselling TripAdvisor subscriptions, Identify cross-sell opportunities for TheFork solutions</li> </ul> <p>Modify customer engagement skills accordingly to overcome objections and retain customers; identify solutions to issues and concerns.</p> <ul> <li>Distribute promotional materials to existing customers</li> <li>Triage appropriate queries to Customer Services</li> <li>Support customers through any credit card fails during contracts</li> <li>Work together with rest of sales teams in the pursuit of excellent results and flawless execution</li> <li>Keep up with product training and new offerings as well as latest value proposition</li> </ul> <p><strong>Requirements</strong></p> <ul> <li><strong>Fluent in English: You will work on a daily basis with English-speaking customer.</strong></li> <li>1 years sales / account management experience in telesales or customer support experience in B2B online environment and / or leisure-hospitality-restaurant industry.</li> <li>Strong organizational skills</li> <li>Ability to work independently to meet an individual sales quota</li> <li>Ability to manage multiple priorities and tasks</li> <li>Excellent sales, negotiation, customer service, nurturing, educating and communications skills</li> <li>Experienced at building effective customer relationships through positive communication, honesty and trust</li> <li>Not intimidated by technical interaction, co-browsing with customer on-line</li> <li>Excellent written and oral communication in the relevant language/s of the country/ies covered</li> <li>Ability to work in a fast-paced, high-performance environment with a hands-on approach and demonstrated ability to multi-task and think creatively</li> <li>Exhibits integrity through fair and ethical behavior towards other and a demonstrated sense of corporate responsibility and commitment</li> <li>Problem-solving skills</li> </ul> <p><strong>Additional assets :</strong></p> <ul> <li>Experience with a restaurant</li> <li>Salesforce CRM</li> </ul> <p>#LI-BD1</p> Sep 18th, 2019 09:47AM Sep 18th, 2019 09:47AM Consumer Services Travel & Leisure
nasdaq:trip www.tripadvisor.com boards.greenhouse.io Sep 18th, 2019 12:00AM Inside Sales - English Open Sales Buenos Aires, Buenos Aires, Argentina ARG Sep 16th, 2019 12:00AM <p>TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe with a network of more than 60,000 restaurants worldwide, more than 14 million monthly visits, 7 millions of opinions and more than 7000 restaurants in Spain. The platform operates as "LaFourchette" in France and Switzerland as "ElTenedor" in Spain, as "TheFork" in Italy, Belgium, Australia, The Netherlands, Portugal, Brazil, Sweden, Denmark and soon Argentina, Chile, Uruguay, Colombia and Peru.</p> <p>TripAdvisor/TheFork connects restaurants and diners via TheFork (website and application) and TripAdvisor.</p> <p><strong>Tripadvisor Restaurant Solutions</strong></p> <h3><span style="text-decoration: underline;"><strong>What you will do:</strong></span></h3> <p>We are looking for a TripAdvisor Restaurant Solution Inside Sales Specialist in our Sales organization. The Inside Sales Representative will focus on proactively prospecting for new business opportunities with Restaurants. Identify, generate, and close sales opportunities for TripAdvisor products and service solutions and make TripAdvisor the partner of choice for the Restaurant industry.</p> <p>The position will be part of the existing team and part of a bigger Sales team consisting of Sales and Optimizers. The ideal candidate will be results-driven & execution focused as well as customer-oriented and responsive.</p> <p>This role requires a proactive, motivated, organized, responsible Inside Sales Specialist who is able to build and work well in a fast-paced, team-oriented and entrepreneurial environment.  It requires excellent sales and communications skills as well as good relationship building skills.</p> <ul> <li>The Inside Sales Representative will focus on proactively prospecting for new business opportunities with Restaurants. Identify, generate, and close sales opportunities for TripAdvisor products and service solutions.</li> <li>Acquire these restaurants by phone; by collecting the information required for qualification of the restaurant and discover of their needs.</li> <li>After qualification explain the benefits to the restaurant to join our network and use of our Owner Support Center software.</li> <li>Incremental revenue by systematic upselling and cross-selling.</li> <li>You are to close deals independently.</li> <li>The role requires the ability to work independently to meet an individual sales quota as well as part of a wider team to support the overal country and regional quota.</li> <li>Activate or help activate some product features that have been purchased but not yet used by our customers.</li> <li>The role requires the ability to work independently to meet an individual sales quota</li> <li>Generate incremental revenue by systematic upselling TripAdvisor subscriptions, Identify cross-sell opportunities for TheFork solutions</li> <li>Modify customer engagement skills accordingly to overcome objections and retain customers; identify solutions to issues and concerns.</li> <li>Work together with rest of sales & optimizer teams in the pursuit of excellent results and flawless execution</li> <li>Keep up with product training and new offerings as well as latest value proposition </li> </ul> <h3><span style="text-decoration: underline;"><strong>Who you are:</strong></span></h3> <ul> <li><strong>Fluent in English: You will work on a daily basis with English-speaking customer.</strong></li> <li>Minimum 1 years sales / account management experience in telesales or customer support experience in B2B online environment and / or leisure-restoration.</li> <li>Strong organizational skills</li> <li>Ability to manage multiple priorities and tasks</li> <li>Excellent sales, negotiation, customer service, nurturing, educating and communications skills <br> Self-motivated and thorough</li> <li>Experienced at building effective customer relationships through positive communication, honesty and trust</li> <li>Not intimidated by technical interaction, co-browsing with customer on-line</li> <li>Excellent written and oral communication in the relevant language/s of the country/ies covered</li> <li>Target driven and proven self-starter with ability to deliver on targets without constant supervision</li> <li>Ability to work in a fast-paced, high-performance environment with a hands-on approach and demonstrated ability to multi-task and think creatively</li> <li>Exhibits integrity through fair and ethical behavior towards other and a demonstrated sense of corporate responsibility and commitment</li> <li>Problem-solving skills</li> <li>Team player</li> <li>Emphatic</li> <li>Communication skills</li> <li>Dynamic and perseverant person</li> <li>Oriented results</li> <li>Self-motivation and a proactive attitude to developing new prospects and closing deals is key to being successful in the role sales motivation and drive</li> <li>Knowledge with SalesForce program or with ContactCenter programs.</li> <li>Full-time work availability.</li> <li>Plus requirements: experience with a restaurant</li> </ul> <p>#LI-BD1</p> <div id="content" class=""> <p> </p> </div> Sep 18th, 2019 09:47AM Sep 18th, 2019 09:47AM Consumer Services Travel & Leisure

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