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nasdaq:trst
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www.trustcobank.com
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workforcenow.adp.com
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Sep 14th, 2020 12:00AM
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Assistant Branch Manager
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Open
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Active - Regular full-time
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Schenectady, NY, US
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Schenectady
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NY
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USA
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Jun 26th, 2020 12:00AM
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<div><div><p><span style="color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>EEO Statement:</strong></span><span style="font-size: 14px;font-family: ProximaNova;"> </span><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</span><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Job Title: Assistant Branch Manager</strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Reports to: Branch Manager </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>FLSA Status: Non-exempt </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Salary Grade: NE12 </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Supervisory Responsibility: Yes </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>SUMMARY: </strong> </span></p>
<p style="text-align:justify;"><span style="font-size: 14px;font-family: ProximaNova;">The Assistant Branch Manager supports the branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customers and staff. The duties of the assistant branch manager are contingent on the scope of the services that are offered at the facility. The Assistant Branch Manager must have a familiarity with residential mortgages, IRA services and personal banking products and services. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong> include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors. </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Covers a branch office without an assigned manager. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Manages branch in the absence of branch manager. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Supervises head teller and tellers in the manager’s absence. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Provides quality customer service through personal contact with customers and prospects in adherence with company policy. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Handles customer issues in person or over the phone with their bank product or service by assisting in researching and solving the issue. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Reviews and approves requests to include approval to cash large checks, authorizing bank checks or general ledger tickets, and the approval of various reports, paperwork and cash counts. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Works to meet existing branch performance standards in areas such as operating control loss, tellers’ level of experience, bank secrecy, and compliance with established policies and procedures. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>REQUIRED EDUCATION/EXPERIENCE:</strong> </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">High School Diploma or equivalent education or experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Supervisory experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Customer service experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Cash handling experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Effective verbal communication skills. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Well organized with the ability to manage multiple tasks. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to work well in small groups. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>PREFERRED EDUCATION/EXPERIENCE: </strong> </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Bachelor’s degree. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Previous banking experience. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>POSITION TYPE/EXPECTED HOURS: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">This is a full time position. Work hours are scheduled around the following branch hours: </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Monday 9:00am – 5:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Tuesday 9:00am – 3:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Wednesday 9:00am – 5:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Thursday 9:00am – 6:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Friday 9:00am – 6:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Saturday 9:00am – 1:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Sunday Closed </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>TRAVEL: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Travel using personal vehicle, occasional overnight travel. Valid driver’s license required. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>LANGUAGE SKILLS: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>PHYSICAL DEMANDS: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to lift 10 to 20 lbs. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must be able to stand for long periods of time. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must have dexterity to handle money. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must use hands to operate office machines. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to communicate both in person and/or by telephone. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>WORK ENVIRONMENT: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>OTHER DUTIES: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><hr/></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> <strong>AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">This includes, but is not limited to, the following: </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Hiring, placement, upgrading, transfer, demotion or promotion. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Recruitment, advertising or solicitation for employment. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Treatment during employment. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Rates of pay or other forms of compensation. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Selection for training, including apprenticeship. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Layoff or termination. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity. </span></p>
</div></div>
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Sep 14th, 2020 12:56PM
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Sep 14th, 2020 12:56PM
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TrustCo Bank
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Financials
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Banks
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nasdaq:trst
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www.trustcobank.com
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workforcenow.adp.com
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Sep 14th, 2020 12:00AM
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Teller - Albany County
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Open
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Active - Regular full-time
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Albany County, Albany, NY, US
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Albany
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NY
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USA
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Jun 29th, 2020 12:00AM
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<div><p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"><strong>EEO Statement:</strong> </span><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Job Title: Teller </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Reports to: Branch Manager </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>FLSA Status: Non-exempt </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Salary Grade: NE07 </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Supervisory Responsibility: No </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>SUMMARY: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Provides above standard customer service. Accurately and efficiently completes customer transactions. Responsible for following and adhering to all bank operational and security policies and procedures including compliance and privacy policies and procedures to maintain customer confidentiality. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong>include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Accepts deposits, verifying cash and endorsements and issue receipts. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Cashes checks. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Cross-sells the Bank’s products and services. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Process credit card payments. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Issues money orders and bank checks. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Accepts loan payments. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Process night deposit bags. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Admits customers to safe deposit boxes. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Answers customer inquiries and provides balances. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Balances transactions at end of the day and verifies cash totals. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Balances Automated Teller Machines. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Maintains reports and logs for record retention.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>REQUIRED EDUCATION/EXPERIENCE: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">High School Diploma or equivalent education or experience. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Customer service experience.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Cash handling experience. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Effective verbal communication skills.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Well organized with the ability to manage multiple tasks.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Ability to work well in small groups. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>PREFERRED EDUCATION/EXPERIENCE: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li style="text-align:start;" dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Previous banking experience. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>POSITION TYPE/EXPECTED HOURS: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">This is a full-time position. Work hours are scheduled around the following branch hours:</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Monday 9:00am – 5:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Tuesday 9:00am – 3:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Wednesday 9:00am – 5:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Thursday 9:00am – 6:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Friday 9:00am – 6:00pm</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Saturday 9:00am – 1:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Sunday Closed </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>TRAVEL: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Occasionally upon request. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>LANGUAGE SKILLS: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>PHYSICAL DEMANDS: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Ability to lift 10 to 20 lbs. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must be able to stand for long periods of time. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must have dexterity to handle money. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must use hands to operate office machines. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Ability to communicate both in person and/or by telephone.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>WORK ENVIRONMENT: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"><br></span><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">to perform the essential functions. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>OTHER DUTIES:</strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><hr/></p>
<p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">This includes, but is not limited to, the following: </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Hiring, placement, upgrading, transfer, demotion or promotion.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Recruitment, advertising or solicitation for employment. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Treatment during employment.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Rates of pay or other forms of compensation.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Selection for training, including apprenticeship.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Layoff or termination.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
</div>
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Sep 14th, 2020 12:56PM
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Sep 14th, 2020 12:56PM
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TrustCo Bank
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Financials
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Banks
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nasdaq:trst
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www.trustcobank.com
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workforcenow.adp.com
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Sep 14th, 2020 12:00AM
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Senior Universal Banker - Dutchess County
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Open
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Active - Regular full-time
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Dutchess County, Wappingers Falls, NY, US
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Wappingers Falls
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NY
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USA
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Jun 30th, 2020 12:00AM
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<div><p><span style="color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>EEO Statement:</strong></span> <span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</span> </p>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Title: Senior Universal Banker </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Reports to: Business Banker </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>FLSA Status: Non-Exempt </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Salary Grade: NE20 </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Supervisory Responsibility: Yes </strong></span> </p>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>SUMMARY: </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">The Senior Universal Banker is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the associate banker or other branch personnel. Responsible for attaining established Bank and branch goals through active participation in sales management programs. </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong> include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors. </span> </p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Responsible for all in branch customer service requests.</span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Responsible for opening a till in the absence of the Associate Banker. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Will be assigned referral, account, and retention goals. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Builds and promotes branch identity, drives sales and promotes overall ownership and accountability for improving customer service and branch success. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Implements and administers new products or programs including sales promotion and incentive programs, and encourages staff member participation to stimulate new growth. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Originates installment loans.</span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Supervises Universal Bankers and Associate Bankers. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Makes recommendations on the following issues which are given particular weight; assigning jobs, promotions, performance appraisals, counseling, disciplines, and terminations. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Provides training in bank policies and procedures; conducts regular staff meetings. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Maintains security measures to protect against criminal and fraudulent activity, unnecessary risk, and exposure. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Maintains communications between the branch and management through regular reporting and attending staff meetings. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Knows all features and benefits of the bank’s products, services, and current promotions </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Provides quality customer service through personal contact with customers and prospects in adherence with company policy. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Handles customer issues in person or over the phone with their bank product or service by assisting in researching and solving the issue. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Reviews and approves requests such as large check cashing requests, authorizing bank checks or general ledger tickets, and the approval of various reports, paperwork and cash counts. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Works to meet existing branch performance standards in areas such as operating control loss, tellers’ level of experience, bank secrecy, and compliance with established policies and procedures. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses. </span> </li>
</ul>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>REQUIRED EDUCATION/EXPERIENCE: </strong></span> </p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">High School Diploma or equivalent education or experience. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Supervisory experience. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Customer service experience. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Cash handling experience. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Effective verbal communication skills. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Well organized with the ability to manage multiple tasks. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to work well in small groups. </span> </li>
</ul>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>PREFERRED EDUCATION/EXPERIENCE: </strong></span> </p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Bachelor’s degree.</span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Previous banking experience. </span> </li>
</ul>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>POSITION TYPE/EXPECTED HOURS: </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">This is a full time position. Work hours are scheduled around the following branch hours: </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Monday 9:00am – 5:00pm </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Tuesday 9:00am – 5:00pm </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Wednesday 9:00am – 5:00pm </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Thursday 9:00am – 5:00pm </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Friday 9:00am – 6:00pm </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Saturday 9:00am – 12:00pm </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Sunday Closed </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. Evening and weekend work may be required as job duties demand. </span> </p>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>TRAVEL: </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Occasionally upon request. </span> </p>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>LANGUAGE SKILLS: </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. </span> </p>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>PHYSICAL DEMANDS: </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span> </p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to lift 10 to 20 lbs. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must be able to stand for long periods of time. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must have dexterity to handle money. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must use hands to operate office machines. </span> </li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to communicate both in person and/or by telephone. </span> </li>
</ul>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>WORK ENVIRONMENT: </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment. </span> </p>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>OTHER DUTIES: </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span> </p>
<p> </p>
<p><hr/></p>
<p> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </strong></span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">This includes, but is not limited to, the following: on employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">This includes, but is not limited to, the following: </span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Hiring, placement, upgrading, transfer, demotion or promotion.</span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Recruitment, advertising or solicitation for employment.</span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Treatment during employment.</span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Rates of pay or other forms of compensation.</span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Selection for training, including apprenticeship.</span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Layoff or termination.</span> </p>
<p><span style="font-size: 14px;font-family: ProximaNova;">It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.</span> </p>
</div>
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Sep 14th, 2020 12:56PM
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Sep 14th, 2020 12:56PM
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TrustCo Bank
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Financials
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Banks
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nasdaq:trst
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www.trustcobank.com
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workforcenow.adp.com
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Sep 14th, 2020 12:00AM
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Assistant Branch Manager II
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Open
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Active - Regular full-time
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Schenectady County, Schenectady, NY, US
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Schenectady
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NY
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USA
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Aug 14th, 2020 12:00AM
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<div><div><div><div><p><span style="color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>EEO Statement:</strong></span><span style="font-size: 14px;font-family: ProximaNova;"> </span><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</span><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Job Title: Assistant Branch Manager</strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Reports to: Branch Manager </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>FLSA Status: Non-exempt </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Salary Grade: NE12 </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Supervisory Responsibility: Yes </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>SUMMARY: </strong> </span></p>
<p style="text-align:justify;"><span style="font-size: 14px;font-family: ProximaNova;">The Assistant Branch Manager supports the branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customers and staff. The duties of the assistant branch manager are contingent on the scope of the services that are offered at the facility. The Assistant Branch Manager must have a familiarity with residential mortgages, IRA services and personal banking products and services. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong> include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors. </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Covers a branch office without an assigned manager. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Manages branch in the absence of branch manager. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Supervises head teller and tellers in the manager’s absence. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Provides quality customer service through personal contact with customers and prospects in adherence with company policy. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Handles customer issues in person or over the phone with their bank product or service by assisting in researching and solving the issue. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Reviews and approves requests to include approval to cash large checks, authorizing bank checks or general ledger tickets, and the approval of various reports, paperwork and cash counts. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Works to meet existing branch performance standards in areas such as operating control loss, tellers’ level of experience, bank secrecy, and compliance with established policies and procedures. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>REQUIRED EDUCATION/EXPERIENCE:</strong> </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">High School Diploma or equivalent education or experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Supervisory experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Customer service experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Cash handling experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Effective verbal communication skills. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Well organized with the ability to manage multiple tasks. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to work well in small groups. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>PREFERRED EDUCATION/EXPERIENCE: </strong> </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Bachelor’s degree. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Previous banking experience. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>POSITION TYPE/EXPECTED HOURS: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">This is a full time position. Work hours are scheduled around the following branch hours: </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Monday 9:00am – 5:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Tuesday 9:00am – 3:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Wednesday 9:00am – 5:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Thursday 9:00am – 6:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Friday 9:00am – 6:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Saturday 9:00am – 1:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Sunday Closed </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>TRAVEL: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Travel using personal vehicle, occasional overnight travel. Valid driver’s license required. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>LANGUAGE SKILLS: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>PHYSICAL DEMANDS: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to lift 10 to 20 lbs. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must be able to stand for long periods of time. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must have dexterity to handle money. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must use hands to operate office machines. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to communicate both in person and/or by telephone. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>WORK ENVIRONMENT: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>OTHER DUTIES: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><hr/></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> <strong>AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">This includes, but is not limited to, the following: </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Hiring, placement, upgrading, transfer, demotion or promotion. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Recruitment, advertising or solicitation for employment. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Treatment during employment. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Rates of pay or other forms of compensation. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Selection for training, including apprenticeship. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Layoff or termination. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity. </span></p>
</div></div></div></div>
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Sep 14th, 2020 12:56PM
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Sep 14th, 2020 12:56PM
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TrustCo Bank
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Financials
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Banks
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nasdaq:trst
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www.trustcobank.com
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workforcenow.adp.com
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Sep 14th, 2020 12:00AM
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Branch Manager - State Street Albany
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Open
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|
Active - Regular full-time
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State St. Albany, Albany, NY, US
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Albany
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NY
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USA
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Aug 19th, 2020 12:00AM
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|
<div><p><span style="color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>EEO Statement:</strong></span><span style="font-size: 14px;font-family: ProximaNova;"> </span><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</span><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Job Title: Branch Manager</strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Reports to: Branch Administration </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>FLSA Status: Exempt </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Salary Grade: EX02 </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Supervisory Responsibility: Yes </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>SUMMARY: </strong> </span></p>
<p style="text-align:justify;"><span style="font-size: 14px;font-family: ProximaNova;">The Branch Manager is responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the head teller or other branch personnel. Responsible for attaining established Bank and branch goals through active participation in sales management programs. Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong> include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors. </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Implements and administers new products or programs including sales promotion and incentive programs, encourages staff member participation to stimulate new growth. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Originates residential mortgage applications. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Makes recommendations on the following issues which are given particular weight; recruiting, hiring, assigning jobs, promotions, performance appraisals, salary decisions, counseling, disciplines, and terminations. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Provides training in bank policies and procedures; conducts regular staff meetings. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Maintains prescribed security controls to protect against criminal and fraudulent activity and unnecessary risk and exposure. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Maintains communications between the branch and management through regular reporting and attending staff meetings. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Knows all features and benefits of bank’s products, programs and services. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Supervises assistant manager, head teller and tellers. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Provides quality customer service through personal contact with customers and prospects in adherence with company policy. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Handles customer issues in person or over the phone with their bank product or service by assisting in researching and solving the issue. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Reviews and approves requests to include approval to cash large checks, authorizing bank checks or general ledger tickets, and the approval of various reports, paperwork and cash counts. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Works to meet existing branch performance standards in areas such as operating control loss, tellers’ level of experience, bank secrecy, and compliance with established policies and procedures. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>REQUIRED EDUCATION/EXPERIENCE: </strong> </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">High School Diploma or equivalent education or experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Supervisory experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Customer service experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Cash handling experience. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Effective verbal communication skills. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Well organized with the ability to manage multiple tasks. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to work well in small groups. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>PREFERRED EDUCATION/EXPERIENCE: </strong> </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Bachelor’s degree. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Previous banking experience. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>POSITION TYPE/EXPECTED HOURS: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">This is a full-time position. Work hours are scheduled around the following branch hours: </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Monday 9:00am – 5:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Tuesday 9:00am – 3:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Wednesday 9:00am – 5:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Thursday 9:00am – 6:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Friday 9:00am – 6:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Saturday 9:00am – 1:00pm </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Sunday Closed </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. Evening and weekend work may be required as job duties demand. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>TRAVEL: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Occasionally upon request. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>LANGUAGE SKILLS: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>PHYSICAL DEMANDS: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p>
<ul>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to lift 10 to 20 lbs. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must be able to stand for long periods of time. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must have dexterity to handle money. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Must use hands to operate office machines. </span></li>
<li dir = "auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to communicate both in person and/or by telephone. </span></li>
</ul>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>WORK ENVIRONMENT: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>OTHER DUTIES: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><hr/></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;"><strong>AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </strong> </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">This includes, but is not limited to, the following: </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Hiring, placement, upgrading, transfer, demotion or promotion. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Recruitment, advertising or solicitation for employment. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Treatment during employment. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Rates of pay or other forms of compensation. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Selection for training, including apprenticeship. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">Layoff or termination. </span></p>
<p><span style="font-size: 14px;font-family: ProximaNova;">It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity. </span></p>
</div>
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Sep 14th, 2020 12:56PM
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Sep 14th, 2020 12:56PM
|
TrustCo Bank
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Financials
|
Banks
|
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nasdaq:trst
|
www.trustcobank.com
|
workforcenow.adp.com
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Sep 14th, 2020 12:00AM
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Teller - Schaghticoke
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Open
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Active - Regular full-time
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Schaghticoke, Schaghticoke, NY, US
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Schaghticoke
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NY
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USA
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Aug 19th, 2020 12:00AM
|
|
<div><p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"><strong>EEO Statement:</strong> </span><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Job Title: Teller </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Reports to: Branch Manager </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>FLSA Status: Non-exempt </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Salary Grade: NE07 </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Supervisory Responsibility: No </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>SUMMARY: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Provides above standard customer service. Accurately and efficiently completes customer transactions. Responsible for following and adhering to all bank operational and security policies and procedures including compliance and privacy policies and procedures to maintain customer confidentiality. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong>include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Accepts deposits, verifying cash and endorsements and issue receipts. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Cashes checks. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Cross-sells the Bank’s products and services. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Process credit card payments. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Issues money orders and bank checks. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Accepts loan payments. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Process night deposit bags. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Admits customers to safe deposit boxes. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Answers customer inquiries and provides balances. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Balances transactions at end of the day and verifies cash totals. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Balances Automated Teller Machines. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Maintains reports and logs for record retention.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>REQUIRED EDUCATION/EXPERIENCE: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">High School Diploma or equivalent education or experience. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Customer service experience.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Cash handling experience. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Effective verbal communication skills.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Well organized with the ability to manage multiple tasks.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Ability to work well in small groups. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>PREFERRED EDUCATION/EXPERIENCE: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li style="text-align:start;" dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Previous banking experience. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>POSITION TYPE/EXPECTED HOURS: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">This is a full-time position. Work hours are scheduled around the following branch hours:</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Monday 9:00am – 5:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Tuesday 9:00am – 3:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Wednesday 9:00am – 5:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Thursday 9:00am – 6:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Friday 9:00am – 6:00pm</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Saturday 9:00am – 1:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Sunday Closed </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>TRAVEL: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Occasionally upon request. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>LANGUAGE SKILLS: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>PHYSICAL DEMANDS: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Ability to lift 10 to 20 lbs. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must be able to stand for long periods of time. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must have dexterity to handle money. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must use hands to operate office machines. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Ability to communicate both in person and/or by telephone.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>WORK ENVIRONMENT: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"><br></span><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">to perform the essential functions. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>OTHER DUTIES:</strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><hr/></p>
<p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">This includes, but is not limited to, the following: </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Hiring, placement, upgrading, transfer, demotion or promotion.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Recruitment, advertising or solicitation for employment. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Treatment during employment.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Rates of pay or other forms of compensation.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Selection for training, including apprenticeship.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Layoff or termination.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
</div>
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Sep 14th, 2020 12:56PM
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Sep 14th, 2020 12:56PM
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TrustCo Bank
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Financials
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Banks
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nasdaq:trst
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www.trustcobank.com
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workforcenow.adp.com
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Sep 14th, 2020 12:00AM
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Teller - Mechanicville
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Open
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Active - Regular full-time
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Mechanicville, Mechanicville, NY, US
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Mechanicville
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NY
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USA
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Aug 21st, 2020 12:00AM
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<div><p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"><strong>EEO Statement:</strong> </span><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Job Title: Teller </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Reports to: Branch Manager </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>FLSA Status: Non-exempt </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Salary Grade: NE07 </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>Supervisory Responsibility: No </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>SUMMARY: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Provides above standard customer service. Accurately and efficiently completes customer transactions. Responsible for following and adhering to all bank operational and security policies and procedures including compliance and privacy policies and procedures to maintain customer confidentiality. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong>include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Accepts deposits, verifying cash and endorsements and issue receipts. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Cashes checks. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Cross-sells the Bank’s products and services. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Process credit card payments. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Issues money orders and bank checks. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Accepts loan payments. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Process night deposit bags. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Admits customers to safe deposit boxes. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Answers customer inquiries and provides balances. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Balances transactions at end of the day and verifies cash totals. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Balances Automated Teller Machines. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Maintains reports and logs for record retention.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>REQUIRED EDUCATION/EXPERIENCE: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">High School Diploma or equivalent education or experience. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Customer service experience.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Cash handling experience. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Effective verbal communication skills.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Well organized with the ability to manage multiple tasks.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Ability to work well in small groups. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>PREFERRED EDUCATION/EXPERIENCE: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li style="text-align:start;" dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Previous banking experience. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>POSITION TYPE/EXPECTED HOURS: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">This is a full-time position. Work hours are scheduled around the following branch hours:</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Monday 9:00am – 5:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Tuesday 9:00am – 3:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Wednesday 9:00am – 5:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Thursday 9:00am – 6:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Friday 9:00am – 6:00pm</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Saturday 9:00am – 1:00pm </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Sunday Closed </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:left;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>TRAVEL: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Occasionally upon request. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>LANGUAGE SKILLS: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>PHYSICAL DEMANDS: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<ul>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Ability to lift 10 to 20 lbs. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must be able to stand for long periods of time. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must have dexterity to handle money. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Must use hands to operate office machines. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
<li dir = "auto"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Ability to communicate both in person and/or by telephone.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></li>
</ul>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>WORK ENVIRONMENT: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"><br></span><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">to perform the essential functions. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p style="text-align:start;"><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>OTHER DUTIES:</strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><hr/></p>
<p><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </strong></span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">This includes, but is not limited to, the following: </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Hiring, placement, upgrading, transfer, demotion or promotion.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Recruitment, advertising or solicitation for employment. </span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Treatment during employment.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Rates of pay or other forms of compensation.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Selection for training, including apprenticeship.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">Layoff or termination.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
<p><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.</span><span style="color: rgb(0,0,0);font-size: 14px;font-family: ProximaNova;"> </span></p>
</div>
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Sep 14th, 2020 12:56PM
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Sep 14th, 2020 12:56PM
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TrustCo Bank
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Financials
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Banks
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nasdaq:trst
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www.trustcobank.com
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workforcenow.adp.com
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Sep 14th, 2020 12:00AM
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Customer Service Representative - Saratoga County
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Open
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Active - Regular full-time
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Saratoga County, Saratoga Springs, NY, US
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Saratoga Springs
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NY
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USA
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Sep 1st, 2020 12:00AM
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<div><link href="https://cdn.jsdelivr.net/npm/froala-editor@3.1.1-1/css/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"> <link href="https://cdn.jsdelivr.net/npm/froala-editor@3.1.1-1/css/froala_style.min.css" rel="stylesheet" type="text/css"><div class="fr-view"><div><div><div><div><div><p><span style="color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;"><strong>EEO Statement:</strong></span><span style="font-size: 14px;font-family: ProximaNova;"> </span><span style="color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</span><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Job Title: Customer Service Representative </strong></span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Reports to: Branch Manager </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>FLSA Status: Non-exempt </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Salary Grade: NE10 </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>Supervisory Responsibility: Yes </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>SUMMARY: </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">The Customer Service Representative supports the branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customers and staff. The duties of the Customer Service Representative are contingent on the scope of the services that are offered at the facility. The Customer Service Representative must have a familiarity with IRA services and personal banking products and services. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong> include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors. </span></p><ul><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Manages branch in the absence of branch manager. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Supervises head teller and tellers in the manager’s absence. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Provides quality customer service through personal contact with customers and prospects in adherence with company policy. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Handles customer issues in person or over the phone with their bank product or service by assisting in researching and solving the issue. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Reviews and approves requests to include approval to cash large checks, authorizing bank checks or general ledger tickets, and the approval of various reports, paperwork and cash counts. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Works to meet existing branch performance standards in areas such as operating control loss, tellers’ level of experience, bank secrecy, and compliance with established policies and procedures. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses. </span></li></ul><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>REQUIRED EDUCATION/EXPERIENCE: </strong> </span></p><ul><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">High School Diploma or equivalent education or experience. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Supervisory experience. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Customer service experience. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Cash handling experience. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Effective verbal communication skills. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Well organized with the ability to manage multiple tasks. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to work well in small groups. </span></li></ul><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>PREFERRED EDUCATION/EXPERIENCE: </strong> </span></p><ul><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Bachelor’s degree. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Previous banking experience. </span></li></ul><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>POSITION TYPE/EXPECTED HOURS: </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">This is a full time position. Work hours are scheduled around the following branch hours: </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Monday 9:00am – 5:00pm </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Tuesday 9:00am – 3:00pm </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Wednesday 9:00am – 5:00pm </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Thursday 9:00am – 6:00pm </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Friday 9:00am – 6:00pm </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Saturday 9:00am – 1:00pm </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Sunday Closed </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>TRAVEL: </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Travel using personal vehicle, occasional overnight travel. Valid driver’s license required. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>LANGUAGE SKILLS: </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>PHYSICAL DEMANDS: </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p><ul><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to lift 10 to 20 lbs. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Must be able to stand for long periods of time. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Must have dexterity to handle money. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Must use hands to operate office machines. </span></li><li dir="auto"><span style="font-size: 14px;font-family: ProximaNova;">Ability to communicate both in person and/or by telephone. </span></li></ul><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>WORK ENVIRONMENT: </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>OTHER DUTIES: </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;"> </span></p><p><br></p><hr><p><br></p><p><span style="font-size: 14px;font-family: ProximaNova;"><strong>AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </strong> </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">This includes, but is not limited to, the following: </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Hiring, placement, upgrading, transfer, demotion or promotion. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Recruitment, advertising or solicitation for employment. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Treatment during employment. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Rates of pay or other forms of compensation. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Selection for training, including apprenticeship. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">Layoff or termination. </span></p><p><span style="font-size: 14px;font-family: ProximaNova;">It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity. </span></p></div></div></div></div></div></div></div>
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Sep 14th, 2020 12:56PM
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Sep 14th, 2020 12:56PM
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TrustCo Bank
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Financials
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Banks
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nasdaq:trst
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www.trustcobank.com
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workforcenow.adp.com
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Oct 22nd, 2020 12:00AM
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Customer Service Representative - Warren County
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Open
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Active - Regular full-time
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Warren County, Queensbury, NY, US
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Queensbury
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NY
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USA
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Oct 19th, 2020 12:00AM
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<div><div><div><link href="https://cdn.jsdelivr.net/npm/froala-editor@3.1.1-1/css/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"> <link href="https://cdn.jsdelivr.net/npm/froala-editor@3.1.1-1/css/froala_style.min.css" rel="stylesheet" type="text/css"><div class="fr-view"><div><div><div><div><p><span style="color: rgb(74, 74, 74); background-color: rgb(255, 255, 255); font-size: 12px; font-family: verdana, sans-serif;"><strong>EEO Statement:</strong></span><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> <span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>Job Title: </strong>Customer Service Representative </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>Reports to: </strong>Branch Manager </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>FLSA Status: </strong>Non-exempt </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>Salary Grade: </strong>NE10 </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>Supervisory Responsibility: </strong>Yes<strong> </strong> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>SUMMARY: </strong> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">The Customer Service Representative supports the branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customers and staff. The duties of the Customer Service Representative are contingent on the scope of the services that are offered at the facility. The Customer Service Representative must have a familiarity with IRA services and personal banking products and services. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong> include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors. </span></span></p><ul><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Manages branch in the absence of branch manager. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Supervises head teller and tellers in the manager’s absence. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Provides quality customer service through personal contact with customers and prospects in adherence with company policy. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Handles customer issues in person or over the phone with their bank product or service by assisting in researching and solving the issue. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Reviews and approves requests to include approval to cash large checks, authorizing bank checks or general ledger tickets, and the approval of various reports, paperwork and cash counts. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Works to meet existing branch performance standards in areas such as operating control loss, tellers’ level of experience, bank secrecy, and compliance with established policies and procedures. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses. </span></span></li></ul><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>REQUIRED EDUCATION/EXPERIENCE: </strong> </span></span></p><ul><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">High School Diploma or equivalent education or experience. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Supervisory experience. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Customer service experience. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Cash handling experience. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Effective verbal communication skills. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Well organized with the ability to manage multiple tasks. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Ability to work well in small groups. </span></span></li></ul><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>PREFERRED EDUCATION/EXPERIENCE: </strong> </span></span></p><ul><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Bachelor’s degree. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Previous banking experience. </span></span></li></ul><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>POSITION TYPE/EXPECTED HOURS: </strong> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">This is a full time position. Work hours are scheduled around the following branch hours: </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Monday 9:00am – 5:00pm </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Tuesday 9:00am – 3:00pm </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Wednesday 9:00am – 5:00pm </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Thursday 9:00am – 6:00pm </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Friday 9:00am – 6:00pm </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Saturday 9:00am – 1:00pm </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Sunday Closed </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>TRAVEL: </strong> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Travel using personal vehicle, occasional overnight travel. Valid driver’s license required. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>LANGUAGE SKILLS: </strong> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>PHYSICAL DEMANDS: </strong> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></span></p><ul><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Ability to lift 10 to 20 lbs. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Must be able to stand for long periods of time. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Must have dexterity to handle money. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Must use hands to operate office machines. </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Ability to communicate both in person and/or by telephone. </span></span></li></ul><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>WORK ENVIRONMENT: </strong> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>OTHER DUTIES: </strong> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><br></span></span></p><hr><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><br></span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><strong>AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </strong> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">This includes, but is not limited to, the following: </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Hiring, placement, upgrading, transfer, demotion or promotion. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Recruitment, advertising or solicitation for employment. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Treatment during employment. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Rates of pay or other forms of compensation. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Selection for training, including apprenticeship. </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;">Layoff or termination. </span></span></p><p><span style="font-size: 12px; font-family: verdana, sans-serif;">It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity. </span></p></div></div></div></div></div></div></div></div>
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Oct 22nd, 2020 08:54AM
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Oct 22nd, 2020 08:54AM
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TrustCo Bank
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Financials
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Banks
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nasdaq:trst
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www.trustcobank.com
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workforcenow.adp.com
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Oct 22nd, 2020 12:00AM
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Part Time Teller - Great Barrington
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Open
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Active - Regular part-time
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Great Barrington, Great Barrington, MA, US
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Great Barrington
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MA
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USA
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Oct 20th, 2020 12:00AM
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<div><link href="https://cdn.jsdelivr.net/npm/froala-editor@3.1.1-1/css/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"> <link href="https://cdn.jsdelivr.net/npm/froala-editor@3.1.1-1/css/froala_style.min.css" rel="stylesheet" type="text/css"><div class="fr-view"><div><p><span style="color: rgb(0, 0, 0); font-size: 12px; font-family: verdana, sans-serif;"><strong>EEO Statement:</strong></span><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> <span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>Job Title: </strong>Teller </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>Reports to: </strong>Branch Manager </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>FLSA Status: </strong>Non-exempt </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>Salary Grade: </strong>NE07 </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>Supervisory Responsibility: </strong>No </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>SUMMARY: </strong></span> </span></span></p><p style="text-align:start;"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Provides above standard customer service. Accurately and efficiently completes customer transactions. Responsible for following and adhering to all bank operational and security policies and procedures including compliance and privacy policies and procedures to maintain customer confidentiality. </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong>include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors. </span> </span></span></p><ul><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Accepts deposits, verifying cash and endorsements and issue receipts. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Cashes checks. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Cross-sells the Bank’s products and services. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Process credit card payments. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Issues money orders and bank checks. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Accepts loan payments. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Process night deposit bags. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Admits customers to safe deposit boxes. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Answers customer inquiries and provides balances. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Balances transactions at end of the day and verifies cash totals. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Balances Automated Teller Machines. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Maintains reports and logs for record retention.</span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses. </span> </span></span></li></ul><p style="text-align:start;"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>REQUIRED EDUCATION/EXPERIENCE: </strong></span> </span></span></p><ul><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">High School Diploma or equivalent education or experience. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Customer service experience.</span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Cash handling experience. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Effective verbal communication skills.</span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Well organized with the ability to manage multiple tasks.</span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Ability to work well in small groups. </span> </span></span></li></ul><p style="text-align:start;"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>PREFERRED EDUCATION/EXPERIENCE: </strong></span> </span></span></p><ul><li dir="auto" style="text-align:start;"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Previous banking experience. </span> </span></span></li></ul><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>POSITION TYPE/EXPECTED HOURS: </strong></span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">This is a part-time position. Work hours are scheduled around the following branch hours:</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Monday 12:30pm - 5:00pm</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Tuesday 11:00am - 5:00pm</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Wednesday 12:30pm - 5:00pm</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Thursday 12:30pm - 5:00pm</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Friday 12:30pm - 6:00pm</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Saturday 8:30am - 12:15pm</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Sunday Closed </span> </span></span></p><p style="text-align:left;"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch. </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>TRAVEL: </strong></span> </span></span></p><p style="text-align:start;"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Occasionally upon request. </span> </span></span></p><p style="text-align:start;"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>LANGUAGE SKILLS: </strong></span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>PHYSICAL DEMANDS: </strong></span> </span></span></p><p style="text-align:start;"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span> </span></span></p><ul><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Ability to lift 10 to 20 lbs. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Must be able to stand for long periods of time. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Must have dexterity to handle money. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Must use hands to operate office machines. </span> </span></span></li><li dir="auto"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Ability to communicate both in person and/or by telephone.</span> </span></span></li></ul><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>WORK ENVIRONMENT: </strong></span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities</span><br><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">to perform the essential functions. </span> </span></span></p><p style="text-align:start;"><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>OTHER DUTIES:</strong></span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><br></span></span></p><hr><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><br></span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);"><strong>AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: </strong></span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">This includes, but is not limited to, the following: </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Hiring, placement, upgrading, transfer, demotion or promotion.</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Recruitment, advertising or solicitation for employment. </span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Treatment during employment.</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Rates of pay or other forms of compensation.</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Selection for training, including apprenticeship.</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Layoff or termination.</span> </span></span></p><p><span style="font-size: 12px;"><span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.</span></span></span><span style="font-size: 12px; font-family: verdana, sans-serif;"> </span></p></div></div></div>
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Oct 22nd, 2020 08:54AM
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Oct 22nd, 2020 08:54AM
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