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nasdaq:xm
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www.qualtrics.com
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boards.greenhouse.io
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Jul 5th, 2017 12:00AM
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German speaking Enterprise Account Executive
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Open
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Sales
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Munich
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DEU
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May 19th, 2017 12:00AM
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Jul 5th, 2017 02:14AM
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Jul 5th, 2017 02:14AM
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Qualtrics
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Technology
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Software & Computer Services
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nasdaq:xm
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www.qualtrics.com
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boards.greenhouse.io
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Jul 8th, 2017 12:00AM
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Swiss Enterprise Account Executive
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Open
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Sales
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Munich
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DEU
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May 19th, 2017 12:00AM
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Jul 8th, 2017 02:02AM
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Jul 8th, 2017 02:02AM
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Qualtrics
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Technology
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Software & Computer Services
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nasdaq:xm
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www.qualtrics.com
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boards.greenhouse.io
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Jul 12th, 2017 12:00AM
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Swiss Enterprise Account Executive
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Open
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Sales
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Munich
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DEU
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May 19th, 2017 12:00AM
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Jul 12th, 2017 02:04AM
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Jul 12th, 2017 02:04AM
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Qualtrics
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Technology
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Software & Computer Services
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nasdaq:xm
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www.qualtrics.com
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boards.greenhouse.io
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Jul 12th, 2017 12:00AM
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German speaking Enterprise Account Executive
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Open
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Sales
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Munich
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DEU
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May 19th, 2017 12:00AM
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Jul 12th, 2017 02:04AM
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Jul 12th, 2017 02:04AM
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Qualtrics
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Technology
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Software & Computer Services
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nasdaq:xm
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www.qualtrics.com
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boards.greenhouse.io
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Jul 12th, 2017 12:00AM
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German speaking Account Executive
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Open
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Sales
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Munich
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DEU
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May 19th, 2017 12:00AM
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Jul 12th, 2017 02:04AM
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Jul 12th, 2017 02:04AM
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Qualtrics
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Technology
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Software & Computer Services
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nasdaq:xm
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www.qualtrics.com
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boards.greenhouse.io
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Jul 13th, 2017 12:00AM
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German speaking Enterprise Account Executive
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Open
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Sales
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Munich
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DEU
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May 19th, 2017 12:00AM
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Jul 13th, 2017 02:21AM
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Jul 13th, 2017 02:21AM
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Qualtrics
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Technology
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Software & Computer Services
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nasdaq:xm
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www.qualtrics.com
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boards.greenhouse.io
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Jul 14th, 2017 12:00AM
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German speaking Sales Development Representative
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Open
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Sales
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Munich
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DEU
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May 19th, 2017 12:00AM
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Jul 14th, 2017 02:17AM
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Jul 14th, 2017 02:17AM
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Qualtrics
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Technology
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Software & Computer Services
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nasdaq:xm
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www.qualtrics.com
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boards.greenhouse.io
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Jul 15th, 2017 12:00AM
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German speaking Account Executive
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Open
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Sales
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Munich
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DEU
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May 19th, 2017 12:00AM
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Jul 15th, 2017 02:20AM
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Jul 15th, 2017 02:20AM
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Qualtrics
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Technology
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Software & Computer Services
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nasdaq:xm
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www.qualtrics.com
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boards.greenhouse.io
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Jul 30th, 2019 12:00AM
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Senior Customer Success Consultant
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Open
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Customer Success
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London, United Kingdom
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London
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GBR
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Jun 19th, 2019 12:00AM
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<h2><strong>Company Description:</strong></h2>
<p>At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.</p>
<p>9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on Qualtrics Experience Management to collect and analyze feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can continually assess the quality of their four core experiences—customers, employees, products, and brands. They can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with customers and employees.</p>
<p>The Customer Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent!</p>
<p>Qualtrics is seeking a full-time Senior Customer Success Consultant who can ensure our customers are lifetime Qualtrics champions. If you have a Bachelor’s degree, have 6 -12 years of customer-facing experience, have the ability to build positive relationships, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.</p>
<h2><strong>Expectations for Success</strong></h2>
<p>You will know you are doing an exceptional job when your customers renew and expand their usage of Qualtrics. You have excellent interpersonal skills to juggle multiple priorities and are an excellent communicator who empathizes with the audience. You are inventive when facing challenges, and refuse to give up until our customers succeed.</p>
<h2><strong>A Day in the Life</strong></h2>
<ul>
<li>Drive Customer Success in the Enterprise Business Segment</li>
<li>Develop relationships with influential users in a customer organization and convert them into Qualtrics champions</li>
<li>Handle a portfolio of 10-15 enterprise customer accounts and consult customers in their journey to increase research volume and quality through their adoption of Qualtrics</li>
<li>Understand customers’ business challenges and industry trends and consult on how Qualtrics can help them achieve their objectives</li>
<li>Implement standard methodologies in market research across a variety of use cases and industry verticals</li>
<li>Establish success plans that clarify customer goals and enable them to measure their progress</li>
<li>Prepare content that educates users on how to fully utilize the platform</li>
<li>Collaborate cross-functionally</li>
<li>Advocate for the needs of customers to leaders in different departments</li>
<li>Raise critical customer concerns internally and mobilize resources to resolve issues</li>
<li>Develop cross-functional initiatives that will improve the overall customer experience and lead to greater happiness and dedication among our customers</li>
<li>Monitor Customer Health Metrics</li>
<li>Monitor product engagement and intervene as early as possible when risks and problems arise</li>
<li>Conduct regular business reviews to celebrate positive outcomes and see opportunities for growth</li>
<li>Motivate our customers to conduct more research and carry their love of Qualtrics to other organizations</li>
</ul>
<h2><strong>What differentiates us from other companies</strong></h2>
<ul>
<li>Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.</li>
<li>We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.</li>
<li>On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.</li>
<li>We believe in sharing Qualtrics success which is part of the compensation for all employees.</li>
</ul>
<h2><strong>Qualtrics is an equal opportunity employer</strong></h2>
<p>Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</p>
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Jul 30th, 2019 11:46AM
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Jul 30th, 2019 11:46AM
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Qualtrics
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Technology
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Software & Computer Services
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nasdaq:xm
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www.qualtrics.com
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boards.greenhouse.io
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Jul 30th, 2019 12:00AM
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Pre-Sales Engineer - UK
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Open
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EMEA Sales Support
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London, United Kingdom
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London
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GBR
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Jun 19th, 2019 12:00AM
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<h2><strong>The Challenge</strong></h2>
<p>As a Pre-Sales Engineer you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer happiness with minimal supervision. Provides direction and specialist knowledge in applying the technology/application to client business. Develop and deliver high quality Qualtrics presentations and product demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions. Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Presents and articulates Qualtrics product’s strengths, relative to competitors.</p>
<h2><strong>Expectations for Success</strong></h2>
<ul>
<li>Undergraduate degree in quantitative or technical degree (E.g. Engineering, Computer Science, Mathematics, Statistics, or other quantitative field. Strong academic performance).</li>
<li>At least 3 years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level technical buyers.</li>
<li>High energy, self-starter comfortable with ambiguity in visionary environments.</li>
<li>Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts</li>
<li>Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.</li>
<li>Ability to see and present 'the big picture', architect solutions to tackle customer problems, and uncover business challenges and develop custom solutions to solve them</li>
<li>Strong customer facing and relationship building skills</li>
</ul>
<h2><strong>Even Better if you Have ...</strong></h2>
<ul>
<li>Experience in HTML, CSS, JavaScript, SQL</li>
<li>Previous experience required in survey/data collection or market research software and systems, including pre or post-Sales support</li>
</ul>
<h2>A Day in the Life</h2>
<ul>
<li>Become an expert in Qualtrics Research Suite and other Qualtrics products</li>
<li>Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, pilot implementations, and ongoing technical consultation</li>
<li>Drive the adoption of Qualtrics solutions within strategic accounts, growing usage across departments within the enterprise. Translate technical features into value drivers.</li>
<li>Develop and maintain training materials, and deliver training to improve technical abilities of inside and enterprise salespeople.</li>
<li>Build working knowledge of competing products and how to technically sell against them</li>
<li>Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products.</li>
<li>Respond to initial product requests and frame product issues for discussion and resolution with Product and Engineering teams</li>
<li>Develop/maintain technical and business knowledge of industry directions and trends.</li>
</ul>
<h2><strong>Qualtrics is an equal opportunity employer </strong></h2>
<p>Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</p>
<p>#LI-LC1</p>
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Jul 30th, 2019 11:46AM
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Jul 30th, 2019 11:46AM
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Qualtrics
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Technology
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Software & Computer Services
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