|
nyse:aet
|
https://www.glassdoor.com?employer_id=1018635
|
Sep 18th, 2020 12:00AM
|
Open
|
Open
|
Aetna Specialty pharmacy
|
UM Nurse Associate
|
Atlanta, GA
|
|
miss the job
|
|
great work benefits and life balance
|
merger with cvs had to dissolve LPN roles in the pharmacy to create RN roles
|
1.0
|
POSITIVE
|
-1.0
|
NEGATIVE
|
|
|
0.0
|
3.0
|
5.0
|
3.0
|
3.0
|
4.0
|
3.0
|
|
1018635
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
|
|
|
Jan 2nd, 2021 07:02PM
|
Jan 2nd, 2021 07:02PM
|
Aetna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:aet
|
https://www.glassdoor.com?employer_id=1018635
|
Jan 29th, 2020 12:00AM
|
Open
|
Open
|
Aetna Specialty pharmacy
|
Corporate Merchandiser
|
Orlando, FL
|
|
Run away fast!
|
|
Nothing I can think of.
|
Horrible management practices overall I'd say.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
|
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
|
1018635
|
Open
|
Be Better
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
|
|
|
Jan 2nd, 2021 07:02PM
|
Jan 2nd, 2021 07:02PM
|
Aetna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:aet
|
https://www.glassdoor.com?employer_id=1018635
|
Jan 21st, 2020 12:00AM
|
Open
|
Open
|
Aetna Specialty pharmacy
|
|
United States
|
USA
|
good company
|
|
good benefits and very pleasant place to work
|
none. good job to have
|
|
|
|
|
|
|
0.0
|
4.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
|
1018635
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
|
|
|
Jan 2nd, 2021 07:02PM
|
Jan 2nd, 2021 07:02PM
|
Aetna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:aet
|
https://www.glassdoor.com?employer_id=1018635
|
Jun 13th, 2019 12:00AM
|
Open
|
Open
|
Aetna Specialty pharmacy
|
Learning Consultant
|
Orlando, FL
|
|
Times are changing
|
|
A great place to work. Good leaders with humility and willingness to strive for better ever day. Opportunity for overtime. Great pay for the Florida market. 8-8 hours of operation.
|
Acquisition changes in flux.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
|
|
0.0
|
4.0
|
4.0
|
5.0
|
4.0
|
5.0
|
5.0
|
|
1018635
|
Open
|
Keep working to be better, not all will choose to see it and your continual work makes a difference.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
|
|
|
Jan 2nd, 2021 07:02PM
|
Jan 2nd, 2021 07:02PM
|
Aetna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:aet
|
https://www.glassdoor.com?employer_id=1018635
|
Sep 30th, 2018 12:00AM
|
Open
|
Open
|
Aetna Specialty pharmacy
|
|
United States
|
USA
|
Customer Service Rep
|
|
The pay is the only good thing.
|
It’s like being in a drama filled high school. The girls are catty and no one helps. The training is only for the systems not how to do your job effectively.
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
|
|
0.0
|
2.0
|
3.0
|
1.0
|
2.0
|
4.0
|
3.0
|
|
1018635
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 2nd, 2021 07:02PM
|
Jan 2nd, 2021 07:02PM
|
Aetna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:aet
|
https://www.glassdoor.com?employer_id=1018635
|
Sep 26th, 2018 12:00AM
|
Open
|
Open
|
Aetna Specialty pharmacy
|
Claim Benefit Specialist
|
Orlando, FL
|
|
Claim Benefit Specialist
|
|
Decent benefits (With employer contributions to HSA and discounts on health premium if you pass metabolic testing)
Decent pay
Yearly bonuses
PTO
401k
|
The culture is do more with less, employees are NOT given the proper access and systems to complete the tasks assigned to them. As employees leave the department they are not replaced (unless they are part of the call center side of the dept), their work load is given to the remaining employees causing them to feel overworked. Senior management is very much focused on a system that tracks "adherence and idle time" , instead of focusing on WHY the MAJORITY of the department is failing in the systems eyes. That should be an indicator of the system obviously not tracking properly and the reps not having the NECESSARY tools to achieve the expectations. Director and Manager are out of the office constantly for days and sadly weeks sometimes, in my opinion managements attendance is just as important as their employees attendance. Management does not have a true grasp of what their employees do and how the work is done. Instead of micromanaging, they need to get their hands dirty and fix the issues that hold back the department and that is truly one of the biggest CONS of the reimbursement department at Aetna Specialty Pharmacy.
Also you are hired under a broad title of "Claim Benefit Specialist", this means they move you around as a lateral move when the department needs. You can either be a medical collector, a call center rep, a medicare representative, a cash poster, a medical biller, a copay assistance representative. MANY times you end up wearing a few of this "hats" at a time.
|
|
|
|
|
|
|
1.0
|
3.0
|
2.0
|
2.0
|
2.0
|
3.0
|
2.0
|
|
1018635
|
Open
|
Listen to your staff for what really matters, there’s an increasing job dissatisfaction. Your team is who does the hands on work and they know more than what you are willing to "listen" to. You are loosing more and more great talent.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
9.0
|
|
|
|
Jan 2nd, 2021 07:02PM
|
Jan 2nd, 2021 07:02PM
|
Aetna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:aet
|
https://www.glassdoor.com?employer_id=1018635
|
Jul 30th, 2018 12:00AM
|
Open
|
Open
|
Aetna Specialty pharmacy
|
|
United States
|
USA
|
The Real
|
|
Benefits ,decent pay, mon-Friday work schedule
|
Back to back calls, angry patients, it’s not what you know it who you know atmosphere.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
|
|
0.0
|
2.0
|
1.0
|
1.0
|
2.0
|
4.0
|
1.0
|
|
1018635
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
|
|
|
Jan 2nd, 2021 07:02PM
|
Jan 2nd, 2021 07:02PM
|
Aetna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:aet
|
https://www.glassdoor.com?employer_id=1018635
|
May 29th, 2017 12:00AM
|
Open
|
Open
|
Aetna Specialty pharmacy
|
|
United States
|
USA
|
Customer Service Rep
|
|
This is a Great place to work.
|
Some employees do not care about the patients
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
|
1018635
|
Open
|
Management needs to be on the reps who aren't doing their job properly.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
|
|
|
Jan 2nd, 2021 07:02PM
|
Jan 2nd, 2021 07:02PM
|
Aetna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:aet
|
https://www.glassdoor.com?employer_id=1018635
|
Jan 4th, 2017 12:00AM
|
Open
|
Open
|
Aetna Specialty pharmacy
|
Insurance Verification Specialist
|
Orlando, FL
|
|
Great Comany
|
|
Benefits, pay, pto, hours of operation!
|
I have nothing negative to say about this company
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
4.0
|
5.0
|
4.0
|
5.0
|
5.0
|
2.0
|
|
1018635
|
Open
|
Upper management should engage with all employees from time to time.
|
0.0
|
[]
|
|
No
|
No
|
|
1.0
|
|
|
|
Jan 2nd, 2021 07:02PM
|
Jan 2nd, 2021 07:02PM
|
Aetna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:aet
|
https://www.glassdoor.com?employer_id=1018635
|
May 12th, 2016 12:00AM
|
Open
|
Open
|
Aetna Specialty pharmacy
|
Pharmacy Service Representative
|
Orlando, FL
|
|
psr
|
|
benefits, decent work space,culture programs
|
hard to move around, some upper management isn't good,stats sometimes aren't obtainable
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
|
|
0.0
|
4.0
|
4.0
|
3.0
|
3.0
|
4.0
|
2.0
|
|
1018635
|
Open
|
|
0.0
|
[]
|
|
No
|
No
|
|
2.0
|
|
|
|
Jan 2nd, 2021 07:02PM
|
Jan 2nd, 2021 07:02PM
|
Aetna
|
Health Care
|
Health Care Equipment & Services
|