|
nyse:aprn
|
https://www.glassdoor.com?employer_id=777496
|
Apr 10th, 2024 12:00AM
|
Open
|
Open
|
Blue Apron
|
Marketing Manager
|
New York, NY
|
|
The ship is sinking
|
|
- The product, food, recipes, etc. are all great. Kudos to the Culinary team for creating a great product.
- There is a lot of cross-functional work that keeps the day to day busy and interesting.
- Constantly adding new menu items and products to keep people interested (but maybe it's not enough to keep customers long term).
- Most of my colleagues were great to work with.
|
- Leadership fails to see the work that many of their senior managers, managers, and associates are doing.
- Year over year, subscriber numbers have been going down ever since the pandemic ended.
- There is no culture. Every team or office party feels forced and uncomfortable.
- With the acquisition from Wonder Group, it's only a matter of time until there are massive layoffs.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
0.0
|
2.0
|
3.0
|
1.0
|
3.0
|
4.0
|
1.0
|
2.0
|
777496
|
Open
|
Be honest with your teams on the outlook for the future.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Apr 15th, 2024 06:35PM
|
Apr 15th, 2024 06:35PM
|
Blue Apron
|
|
|
|
nyse:aprn
|
https://www.glassdoor.com?employer_id=777496
|
Apr 4th, 2024 12:00AM
|
Open
|
Open
|
Blue Apron
|
Customer Experience Associate
|
Austin, TX
|
|
Dwindling
|
|
Teammates are fine
Discounts off boxes
Remote work
Easy work
|
Insanely high workload with no assistance from management (Sometimes 5k+ emails in queue along with multiple phone calls and chats queued for hours)
Management out of touch with employees
No development for employees - management thinks that's not their job
Lowest of the totem pole - not regarded as a real employee
Awful PTO/Sick time policies to start and then you WILL hear about it if you take ANY time off because it's your fault they don't have enough headcount
Gossipy - cannot complain to anyone, even in management without it getting back to the person you are upset with. They will mention you BY name as well.
No accountability - everything is customer service department's fault
No communication from other departments - things sprung on us that customers would know before we would, making us look like idiots and liars
Touted customer-centricity but were punished for helping customers in that way.
Raises are a joke - if you qualify after a self-review (which they will ask for in October and then follow up with in May) it's less than 5%. You won't receive that raise till near the end of the year though!
Considered corporate employees but not offered corporate bonuses
Forced to 'cross-sell/up-sell' on calls and act like a salesperson and graded on how often you do and how often people purchase after you attempt to sell
Responsible for answering for low-quality product and deliveries with no support from the teams responsible for it
So focused on metrics they forget they are working with humans and treat their employees like machines.
No understanding.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
2.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
2.0
|
777496
|
Open
|
Hire new people to help with the workload
Get better systems
Listen to your employees
Better PAY!!!
Better benefits please
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Apr 7th, 2024 05:25PM
|
Apr 7th, 2024 05:25PM
|
Blue Apron
|
|
|
|
nyse:aprn
|
https://www.glassdoor.com?employer_id=777496
|
Feb 1st, 2024 12:00AM
|
Open
|
Open
|
Blue Apron
|
|
|
|
Nine Lives
|
|
Decent benefits, flex PTO, great product.
|
Blue Apron is a good idea that never grew into a real company. Despite being over a decade old, the company has never truly matured into a functional business. Zero cross functional accountability, Difficulty creating and abiding by process.
|
|
|
|
|
|
|
0.0
|
3.0
|
5.0
|
5.0
|
2.0
|
3.0
|
3.0
|
2.0
|
777496
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Feb 3rd, 2024 04:49PM
|
Feb 3rd, 2024 04:49PM
|
Blue Apron
|
|
|
|
nyse:aprn
|
https://www.glassdoor.com?employer_id=777496
|
Jan 22nd, 2024 12:00AM
|
Open
|
Open
|
Blue Apron
|
Software Engineer
|
New York, NY
|
|
Wonderful People, Delicious Product
|
|
Smart, thoughtful co-workers who work everyday to make things better.
|
Can be a bit chaotic when there are supply chain issues.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
5.0
|
5.0
|
777496
|
Open
|
Invest in resolving technical debt
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Jan 25th, 2024 06:38AM
|
Jan 25th, 2024 06:38AM
|
Blue Apron
|
|
|
|
nyse:aprn
|
https://www.glassdoor.com?employer_id=777496
|
Jan 16th, 2024 12:00AM
|
Open
|
Open
|
Blue Apron
|
Graphic Designer
|
New York, NY
|
|
Fair
|
|
The team I worked with comprised of Highly talented designers and were very kind
|
No where to grow or move up in company
|
|
|
|
|
|
|
0.0
|
3.0
|
4.0
|
3.0
|
2.0
|
4.0
|
4.0
|
3.0
|
777496
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Jan 18th, 2024 04:49PM
|
Jan 18th, 2024 04:49PM
|
Blue Apron
|
|
|
|
nyse:aprn
|
https://www.glassdoor.com?employer_id=777496
|
Sep 28th, 2023 12:00AM
|
Open
|
Open
|
Blue Apron
|
Agronomist
|
|
|
Excellent
|
|
Good worker Humble Polite On time Fast learning
|
French speaking Creole speaking Get along Fast worker
|
1.0
|
POSITIVE
|
|
|
0.0
|
NO_OPINION
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
777496
|
Open
|
|
0.0
|
[]
|
|
No
|
No
|
|
0.0
|
Open
|
|
|
Jan 21st, 2024 12:09PM
|
Jan 21st, 2024 12:09PM
|
Blue Apron
|
|
|
|
nyse:aprn
|
https://www.glassdoor.com?employer_id=777496
|
Nov 1st, 2023 12:00AM
|
Open
|
Open
|
Blue Apron
|
Customer Service Representative
|
Austin, TX
|
|
Company cares mostly about optics
|
|
Good pay, and easy work from home job.
|
Not enough employees, inconsistent schedules.
|
|
|
|
|
|
|
0.0
|
3.0
|
3.0
|
1.0
|
1.0
|
1.0
|
3.0
|
5.0
|
777496
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Nov 4th, 2023 08:19AM
|
Nov 4th, 2023 08:19AM
|
Blue Apron
|
|
|
|
nyse:aprn
|
https://www.glassdoor.com?employer_id=777496
|
Oct 12th, 2023 12:00AM
|
Open
|
Open
|
Blue Apron
|
|
|
|
Great people. No growth
|
|
People are awesome and management was very communicative
|
The company had a lot of layoffs. Not much room for growth.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
5.0
|
2.0
|
2.0
|
4.0
|
5.0
|
4.0
|
777496
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Oct 13th, 2023 06:30AM
|
Oct 13th, 2023 06:30AM
|
Blue Apron
|
|
|
|
nyse:aprn
|
https://www.glassdoor.com?employer_id=777496
|
Oct 10th, 2023 12:00AM
|
Open
|
Open
|
Blue Apron
|
Sr. Customer Service Representative
|
Austin, TX
|
|
review
|
|
was a job, had good snacks, pretty office, collaborative ideals, flexible
|
office location, stock incentives were not good, limited growth, call center
|
|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
777496
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Oct 12th, 2023 07:35AM
|
Oct 12th, 2023 07:35AM
|
Blue Apron
|
|
|
|
nyse:aprn
|
https://www.glassdoor.com?employer_id=777496
|
Oct 4th, 2023 12:00AM
|
Open
|
Open
|
Blue Apron
|
Engineer
|
Richmond, CA
|
|
It's ok
|
|
Lots of learning, nice working env
|
Management doesn't know what to do, priorities change quick
|
-1.0
|
NEGATIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
4.0
|
4.0
|
4.0
|
5.0
|
2.0
|
5.0
|
777496
|
Open
|
|
0.0
|
[]
|
CONTRACT
|
No
|
Yes
|
|
1.0
|
Open
|
|
|
Oct 6th, 2023 05:44AM
|
Oct 6th, 2023 05:44AM
|
Blue Apron
|
|
|