AX

American Express

- NYSE:AXP
Last Updated 2024-05-28

Indeed Profile Reviews

Track American Express reviews on Indeed to uncover insights on employee sentiment
Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
nyse:axp https://www.indeed.com/cmp/american-express/reviews May 24th, 2024 07:42PM Open Open Open American Express Project Architect Brighton Fun Fun company to work at. Interesting work and good colleagues. Best work does go to America though. Brand new offices and Brighton is a nice place to live. 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 May 26th, 2024 12:20AM May 26th, 2024 12:20AM American Express Financials Financial Services
nyse:axp https://www.indeed.com/cmp/american-express/reviews May 24th, 2024 04:39PM Open Open Open American Express Customer Care Specialist Taguig Great place to work. Pros: Strong reputation (financial leader!), good benefits (health, PTO), work-life balance (flexibility in some roles) Cons : Competitive environment (pressure to perform), demanding industry (finance regulations), potentially stressful (fast-paced work). 0.0 0.0 4.0 0.0 0.0 0.0 0.0 0.0 May 26th, 2024 12:20AM May 26th, 2024 12:20AM American Express Financials Financial Services
nyse:axp https://www.indeed.com/cmp/american-express/reviews May 20th, 2024 05:38PM Open Open Open American Express Manager New York, NY Amex Contract manager learned a lot about contract management, but became more difficult over time as we trained programs to do our jobs. For instance, there was a Salesforce program that we had to learn and then use daily for our work. 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 May 22nd, 2024 12:21AM May 22nd, 2024 12:21AM American Express Financials Financial Services
nyse:axp https://www.indeed.com/cmp/american-express/reviews May 20th, 2024 02:42PM Open Open Open American Express Customer Service Representative Stockholm, SD Good pay, but quite hierachical As a customer service rep, you can get a quite decent salary if you're good at the job, but the development/influence opportunities are quite limited. 0.0 0.0 3.0 0.0 0.0 0.0 0.0 0.0 May 22nd, 2024 12:21AM May 22nd, 2024 12:21AM American Express Financials Financial Services
nyse:axp https://www.indeed.com/cmp/american-express/reviews May 17th, 2024 07:36PM Open Open Open American Express Customer Care Specialist Philippines Productive and fun place to work The best customer service representatives in the world are here. If you like with and life balance, this is the place to be. Although commissions have gone down a lot. 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 May 19th, 2024 12:22AM May 19th, 2024 12:22AM American Express Financials Financial Services
nyse:axp https://www.indeed.com/cmp/american-express/reviews May 17th, 2024 04:06PM Open Open Open American Express Operations Associate Taguig Great Place to Work A typical day at work usually involves a mix of routine tasks and unexpected challenges. For many, the day starts with checking emails and messages to prioritize tasks. Meetings or check-ins with team members might follow, helping to align on goals and deadlines. Depending on the role, the day could involve working on specific projects, troubleshooting issues, collaborating with colleagues, and attending to administrative duties. Time management is crucial, as balancing deep work with responsive tasks can be demanding. What You Believe You Learned Every job offers a learning curve. From technical skills specific to the role, such as mastering software tools or understanding industry-specific processes, to soft skills like communication, teamwork, and problem-solving. You also learn time management and prioritization, adapting to new technologies, and sometimes leadership and delegation. Working under deadlines teaches resilience and the ability to perform under pressure. Management Effective management is key to job satisfaction and productivity. Good managers provide clear direction, support their team, and foster an environment of trust and open communication. They recognize and reward hard work, provide constructive feedback, and encourage professional growth. Conversely, poor management can lead to confusion, low morale, and high turnover. The best managers balance oversight with autonomy, allowing employees to take ownership of their work while being available for guidance. Workplace Culture Workplace culture encompasses the values, behaviors, and atmosphere within a company. A positive culture promotes collaboration, inclusivity, and work-life balance. It encourages employees to share ideas, support each other, and strive for collective success. Negative workplace culture, marked by high stress, lack of support, and poor communication, can lead to burnout and dissatisfaction. Companies with strong, positive cultures often see higher employee engagement and retention. The Hardest Part of the Job The hardest part of any job often varies by role and individual. Common challenges include dealing with tight deadlines, managing high workloads, navigating office politics, and handling difficult clients or customers. For some, it might be the monotony of repetitive tasks, while for others, it could be the pressure of making critical decisions. Balancing professional and personal life can also be challenging, especially in demanding roles. The Most Enjoyable Part of the Job The most enjoyable aspects of a job are typically those that align with personal interests and passions. This could be the satisfaction of completing a challenging project, the camaraderie of working with a great team, opportunities for creative expression, or the feeling of making a difference. Many find joy in continuous learning and growth, the autonomy to innovate, and recognition of their contributions. A positive work environment and supportive colleagues also greatly enhance job satisfaction. This overview reflects a general perspective on typical job experiences and might vary based on specific industries, companies, and individual roles. Free Meal, Hybrid Setting, big on internal promotions no remote setup for international sites 0.0 0.0 5.0 4.0 5.0 4.0 5.0 5.0 May 19th, 2024 12:22AM May 19th, 2024 12:22AM American Express Financials Financial Services
nyse:axp https://www.indeed.com/cmp/american-express/reviews May 16th, 2024 09:49AM Open Open Open American Express Travel Consultant Gurugram, Haryana Best place to work What is the best part of working at the company? Client site, good team leaders What is the most stressful part about working at the company? No stress at all ,as ur leaders help you a lot What is the work environment and culture like at the company? Best in Trade,best company to work What is a typical day like for you at the company? When u r rewarded for your work 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 May 18th, 2024 12:22AM May 18th, 2024 12:22AM American Express Financials Financial Services
nyse:axp https://www.indeed.com/cmp/american-express/reviews May 16th, 2024 06:03AM Open Open Open American Express Travel Consultant Remote good place to work! training was very detailed, although it was remote the team leads cared about their employees for sure. A con would be that its back to back calls during a busy season so it can get a bit overwhelming for some people. 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 May 18th, 2024 12:22AM May 18th, 2024 12:22AM American Express Financials Financial Services
nyse:axp https://www.indeed.com/cmp/american-express/reviews May 6th, 2024 04:01AM Open Open Open American Express Customer Service Representative Taguig Productive and Fun Workplace A typical day at work for me involves engaging with a wide range of inquiries and tasks, from providing assistance and information to collaborating on creative projects. I'm constantly learning from the vast array of topics and questions I encounter, expanding my knowledge base with each interaction. In terms of management, the key is to have clear communication and support systems in place to ensure efficiency and productivity. Flexibility and adaptability are crucial, considering the dynamic nature of the work environment. Workplace culture is essential for fostering a positive and collaborative atmosphere. Encouraging open communication, teamwork, and a supportive environment where ideas are valued can greatly enhance productivity and employee satisfaction. The hardest part of the job might be managing expectations and handling complex or sensitive inquiries. Balancing efficiency with accuracy while ensuring a positive user experience can sometimes be challenging. On the flip side, the most enjoyable part of the job is undoubtedly the opportunity to assist and engage with a diverse range of individuals and topics. Contributing to problem-solving, sharing knowledge, and making a positive impact are incredibly rewarding aspects of the work. free lunch and snacks, medical reimbursement, dental coverage 0.0 0.0 5.0 5.0 5.0 5.0 5.0 5.0 May 18th, 2024 12:22AM May 18th, 2024 12:22AM American Express Financials Financial Services
nyse:axp https://www.indeed.com/cmp/american-express/reviews May 10th, 2024 03:19PM Open Open Open American Express Customer Care Specialist Fort Bonifacio Productive and fun place A Typical Day at Work: A typical day at American Express Philippines is often fast-paced and dynamic. Employees usually start their day by reviewing priorities, addressing customer inquiries, and collaborating with team members to ensure smooth operations. The work environment is generally professional and focused, with an emphasis on delivering exceptional service to customers. What You Learned: Working at American Express Philippines provides valuable opportunities for learning and growth. Employees gain extensive knowledge about financial services, customer relationship management, and problem-solving skills. Additionally, they develop strong communication and teamwork abilities while interacting with colleagues and customers from diverse backgrounds. Management: The management at American Express Philippines is typically supportive and approachable. Managers prioritize employee development and provide guidance to help individuals succeed in their roles. They encourage open communication and foster a culture of accountability and excellence. Overall, employees often feel empowered and valued under the leadership of the management team. In summary, American Express Philippines offers a dynamic work environment where employees have the opportunity to learn and grow while receiving support from management to excel in their roles 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 May 12th, 2024 12:23AM May 12th, 2024 12:23AM American Express Financials Financial Services

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