|
nyse:ci
|
cigna.wd5.myworkdayjobs.com
|
cigna.wd5.myworkdayjobs.com
|
Oct 5th, 2022 12:00AM
|
Information Protection Senior Advisor
|
Open
|
GB1 GB1 - Cigna European Services
|
|
UAE Dubai One Central
|
|
|
ARE
|
Sep 13th, 2022 12:00AM
|
|
<p><b>Infrastructure/Application reviews:</b></p><ul><li>Partners with the enterprise to implement standard security solutions and capabilities that are aligned with business, technology and threat drivers</li><li>Performs focused risks assessments of existing or new services and technologies, security architecture, identifies design gaps, risks, and recommends enhancements</li><li>Communicates risk assessment findings to information security “customers,” or business partners. Explore risk mitigation controls</li><li>Serves as an information security expert and trusted advisor to partners in IT and the business</li><li>Evaluate compliance of operation processes with Information Protection policies and related government regulations</li><li>Identifies and implements appropriate controls to effectively manage information risks as needed</li><li>Identifies opportunities to improve risk posture, developing solutions for remediating or mitigating risks and assessing residual risk</li><li>Maintains strong working relationships with individuals and groups involved in managing information risks across the organization</li><li>Stays abreast of current and emerging security threats and designs security architectures to mitigate them</li></ul><p></p><p><b>Service Partner Security Assessment:</b></p><ul><li>Plan and perform site reviews of physical and IT facilities, measuring actual conditions against submitted responses. Evaluate IT processes to ensure effective information protection is practiced. Produce site visit reports with improvement recommendation. Track improvement efforts until closure.</li><li>Perform general walkthrough evaluations of new facilities and processes under consideration. Provide recommendation to business.</li><li>Meet with vendors and employees to resolve or track compliance issues.</li><li>Attend demonstrations of applications and prepare reports on potential for data leakage or infrastructure security issues.</li><li>Review any regular security reports for abnormality</li><li>Work with supplier chain management on contracts to include security terms.</li><li>Escalation to the fellow CIP team on security issues related to service partners.</li></ul><p></p><p><b>Support the Management team </b><b>(Regional Information Security Officer and Senior Manager):</b></p><ul><li>Work with individual local security teams assigned to ensure security controls applied are compliant to CIP policies and standards</li><li>Work with the RISO on managing security incidents</li><li>Regular risk & activity reporting</li><li>Issue tracking with local security teams</li><li>Review and approval of application/infrastructure changes in terms of security</li><li>Coordinate CIP initiatives with other countries as required</li><li>Maintain strong working relationships with individuals and groups involved in managing information risks across the organization</li><li>Partner with the CIP and IT teams to implement standard security solutions and capabilities that are aligned with business, technology and threat drivers</li><li>Stay abreast of current and emerging security threats and security architectures to mitigate the threats</li></ul><p></p><p><b>Skills Needed:</b></p><ul><li>Health Insurance or Health Care Industry experience preferred</li><li>Ability to multitask and timely execute</li><li>Ability to grasp and understand complicated relationships</li><li>Proven Communication skills, able to write and verbally communicate effectively</li><li>Organizational courage to escalate and resolve risk issues</li><li>Flexible can adapt to changing organization changing business needs, technological advances and agile methodology</li><li>Demonstrates technical skills in infrastructure, application and third party security assessments.</li><li>Self-starter and shows empathy towards business requirements and able to influence changes to facilitate security</li><li>Experience with assessing and mitigating risk</li><li>Experience with contracting and negotiations</li><li>Travel required, approximately 10%</li></ul><p></p><p><b><u>Qualifications:</u></b></p><ul><li>BS degree or equivalent experience</li><li>CISSP, CISA, CISM, CRISC or similar certifications preferred</li><li>Broad high level knowledge, hands-on experience, and exposure to a wide range of IT subject areas, business, IT & physical controls</li><li>Strong written and spoken English skills</li><li>Qualified candidates will typically have 8+ of professional IT experience work experience, and 4 years in information security</li><li>Experience and working knowledge of PCI DSS & ISO 27001 certification is a plus</li><li>Experience with process and change management, reporting and incident handling.</li><li>Demonstrated ability to communicate at high levels, both verbally and in reporting</li><li>Excellent problem identification, solving and critical reasoning skills.</li><li>Ability to work successfully with a minimum of supervision in a fast paced and sometimes pressured environment.</li></ul><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>About Cigna</b></p><p></p>Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
|
|
|
|
|
Oct 5th, 2022 03:08PM
|
Oct 5th, 2022 03:08PM
|
Cigna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:ci
|
cigna.wd5.myworkdayjobs.com
|
cigna.wd5.myworkdayjobs.com
|
Oct 5th, 2022 12:00AM
|
Cigna Information Protection Head of Security
|
Open
|
GB1 GB1 - Cigna European Services
|
|
Dubai World Trade Center
|
|
|
ARE
|
Sep 13th, 2022 12:00AM
|
|
<p><span>The Cigna Information Protection, Head of Security Middle East is a key leadership business facing position with primary focus is to act as conduit between the Cigna Information Protection organizational goals and business line interests. Acting as the primary delegate for the business line International Markets Chief Information Security Officer, you will oversee the development and execution of the Cyber / Information Security Strategy at a granular level.</span></p><p></p><p><span>Strategically you will be responsible for delivery of the ‘last mile execution’ of all Cigna Information Protection global Shared Services, developing and measuring capabilities whilst running subsequent risk mitigation Cyber Information Security Management programs.</span></p><p><span>Being the local evangelist and expert, you will focus on local stakeholder business management and also wider stakeholders such as regulators, clients and external parties. </span></p><p></p><p><b><span>Key Responsibilities</span></b></p><ul><li><span>Manage all external local client and regularity engagements, including fielding queries, regulatory & compliance submissions in conjunction with matrix Cigna Information Protection Shared Service Partners and governance stakeholders, legal, compliance and data privacy. </span></li></ul><p></p><ul><li><span>Lead localized Controls Assurance activities, define and track effectively control testing and remediation risks for local business line. Coordinate Shared Service benchmarking exercises (NIST etc.) using Cigna Information Protection standards.</span></li></ul><p></p><ul><li><span>Leverage the Enterprise Risk Management framework, perform focused localized risk assessments of existing or new services and technologies in line with policies and standards, and manage the risk exceptions process. Develop residual risk registers and integrate into Shared Service Integrated Risk Management Framework. </span></li></ul><p></p><ul><li><span>Coordinate the local delivery of global Cyber & Privacy portfolio risk mitigation projects and programs into business line / region. Conversely feed the portfolio by registering local business line residual risk outputs driving controls mitigation activity.</span></li></ul><p></p><ul><li><span>Evolve Cigna Information Protection security policies and processes, aligning to local business requirements and operate the policy exceptions management process. Coordinate security education & awareness initiatives in line with policy framework, integrate with the Shared Service overall thematic awareness program.</span></li></ul><p></p><ul><li><span>Partner with business line / regional CIOs and technology stakeholders to educate and integrate risk management activities in first and second line of defense governance. </span></li></ul><p></p><ul><li><span>Coordinate with Shared Services to provide localized risk and vulnerability management information and reporting and embed Cyber / Information Security into business operational governance forums enabling data driven decision making. </span></li></ul><p></p><ul><li><span>Develop organizational wide Cyber / Information Security risk views by collaborating with internal control groups e.g. Audit, Compliance, Enterprise Risk Management, Legal and Privacy.</span></li></ul><p></p><ul><li><span>Liaise across Legal, Privacy and Sourcing teams to manage 3rd party risks. Conduct 3rd Party Assessments, including evaluations, contract reviews and onsite visit where appropriate. </span></li></ul><p></p><ul><li><span>Embed secure development practices, working with local business and technology teams to implement enterprise tooling and processes to ensure secure code implementation. Embed risk management practices into Agile / DevSecOps pipelines to minimizing production vulnerabilities.</span></li></ul><p></p><ul><li><span>Run localized Infrastructure, Application and Cloud evaluations / assessments against agreed security patterns and pre-production scanning processes to reduce production vulnerabilities. Integrate residual risk outputs in local and Shared Services governance.</span></li></ul><p></p><ul><li><span>Champion local incident responses & handling processes, provide business context and local expertise in incident scenarios. Coordinate with Shared Service owner to manage local incident management post mortem activities and track residual findings to resolution. Maintain and manage local regulatory incident response reporting requirements. Engage with Shared Services to carry out forensics security investigations work integrating processes with business and legal / compliance stakeholders. </span></li></ul><p></p><p><b><span>Key Responsibilities</span></b></p><ul><li><span>Manage all external local client and regularity engagements, including fielding queries, regulatory & compliance submissions in conjunction with matrix Cigna Information Protection Shared Service Partners and governance stakeholders, legal, compliance and data privacy. </span></li></ul><p></p><ul><li><span>Lead localized Controls Assurance activities, define and track effectively control testing and remediation risks for local business line. Coordinate Shared Service benchmarking exercises (NIST etc.) using Cigna Information Protection standards.</span></li></ul><p></p><ul><li><span>Leverage the Enterprise Risk Management framework, perform focused localized risk assessments of existing or new services and technologies in line with policies and standards, and manage the risk exceptions process. Develop residual risk registers and integrate into Shared Service Integrated Risk Management Framework. </span></li></ul><p></p><ul><li><span>Coordinate the local delivery of global Cyber & Privacy portfolio risk mitigation projects and programs into business line / region. Conversely feed the portfolio by registering local business line residual risk outputs driving controls mitigation activity.</span></li></ul><p></p><ul><li><span>Evolve Cigna Information Protection security policies and processes, aligning to local business requirements and operate the policy exceptions management process. Coordinate security education & awareness initiatives in line with policy framework, integrate with the Shared Service overall thematic awareness program.</span></li></ul><p></p><ul><li><span>Partner with business line / regional CIOs and technology stakeholders to educate and integrate risk management activities in first and second line of defense governance. </span></li></ul><p></p><ul><li><span>Coordinate with Shared Services to provide localized risk and vulnerability management information and reporting and embed Cyber / Information Security into business operational governance forums enabling data driven decision making. </span></li></ul><p></p><ul><li><span>Develop organizational wide Cyber / Information Security risk views by collaborating with internal control groups e.g. Audit, Compliance, Enterprise Risk Management, Legal and Privacy.</span></li></ul><p></p><ul><li><span>Liaise across Legal, Privacy and Sourcing teams to manage 3rd party risks. Conduct 3rd Party Assessments, including evaluations, contract reviews and onsite visit where appropriate. </span></li></ul><p></p><ul><li><span>Embed secure development practices, working with local business and technology teams to implement enterprise tooling and processes to ensure secure code implementation. Embed risk management practices into Agile / DevSecOps pipelines to minimizing production vulnerabilities.</span></li></ul><p></p><ul><li><span>Run localized Infrastructure, Application and Cloud evaluations / assessments against agreed security patterns and pre-production scanning processes to reduce production vulnerabilities. Integrate residual risk outputs in local and Shared Services governance.</span></li></ul><p></p><ul><li><span>Champion local incident responses & handling processes, provide business context and local expertise in incident scenarios. Coordinate with Shared Service owner to manage local incident management post mortem activities and track residual findings to resolution. Maintain and manage local regulatory incident response reporting requirements. Engage with Shared Services to carry out forensics security investigations work integrating processes with business and legal / compliance stakeholders. </span></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>About Cigna</b></p><p></p>Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?<p></p><p></p><p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p></p><p></p><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for support. Do not email <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for an update on your application or to provide your resume as you will not receive a response.</span></i></p>
|
|
|
|
|
Oct 5th, 2022 03:08PM
|
Oct 5th, 2022 03:08PM
|
Cigna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:ci
|
cigna.wd5.myworkdayjobs.com
|
cigna.wd5.myworkdayjobs.com
|
Oct 5th, 2022 12:00AM
|
Global Telemarketing Executive
|
Open
|
UA4 Cigna Insurance Management Services (DIFC) Ltd
|
|
UAE Dubai Currency House
|
|
|
ARE
|
Sep 20th, 2022 12:00AM
|
|
<p><span>Do you love sales and speaking to customer to help them find the product they need? Have you worked in sales in a highly regulatory environment? You might be the just the person we are looking for!</span></p><p><span>Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. </span></p><p><span>As an employee we care about your career health too. That’s why when you work with us, you can count on a different kind of career - you’ll make a difference, learn a lot, and change the way people think about health insurance.</span></p><p></p><p><b>Earn an uncapped & competitive bonus and join a growing international healthcare insurance company! </b></p><p><b>In order to service our international client base you must be able to work shift patterns:</b></p><p><b>Hours of operation 24 hours – 6 days per week</b></p><p></p><p><b>The Position:</b></p><p>Reporting to the Telesales Manager, you will be responsible for handling incoming queries from web based customers to meet their needs, with the goal of closing the sale. You will also be responsible for generating sales through outbound calls to leads generated via the web-site and work to problem solve and ensure an accurate, efficient and smooth sales process.</p><p><br /><b>Main Duties / Responsibilities</b></p><ul><li><p>Respond to all customer inbound & Internet enquiries relating to eligibility, plan benefit coverage, policy terms and conditions and strive for first call resolution</p></li><li><p>Achieve sales targets pre-determined by management</p></li><li><p>Communicate regularly with members</p></li><li><p>Achieve / exceed set productivity and quality standards</p></li><li><p>Adhere to regulatory targets within our territorial limits</p></li><li><p>Sell with integrity and treat customers fairly</p></li><li><p>Interface effectively with internal colleagues, the client management team, the medical team staff etc. to resolve customer issues</p></li><li><p>Maintain accurate records and files as required</p></li><li><p>Actively support other team members and the achievement of team objectives</p></li><li><p>Provide support to less experienced team members</p></li><li><p>Identify potential process improvements and make recommendations to Team Leader</p></li><li><p>To carry out other ad hoc tasks as required to meet business needs</p></li></ul><p><br /><b>Skills / Experience</b></p><ul><li><p>Strong customer focus with ability to identify and solve problems</p></li><li><p>Excellent interpersonal skills</p></li><li><p>Good verbal and written communication</p></li><li><p>Ability to exercise judgement</p></li><li><p>Ability to organise, prioritise and manage workflow</p></li><li><p>The ability to work well in a team environment</p></li><li><p>Basic system navigation and Microsoft application skills</p></li><li><p>Good keyboard skills</p></li><li><p>Regulatory awareness</p></li><li><p>Proven track record in telemarketing insurance sales inbound and outbound, ideally in an non-advised sales process</p></li><li><p>1 – 2 years’ experience in health industry, insurance background or outbound sales background</p></li></ul><p></p><p><b>Competencies</b></p><ul><li><p>Drive for results</p></li><li><p>Listening</p></li><li><p>Peer relationships</p></li><li><p>Personal learning</p></li><li><p>Priority setting</p></li><li><p>Problem solving</p></li></ul><p></p><p>Please ensure that you are able to meet the shift requirement outlined above and also are able to demonstrate on your application your sales experience within a highly regulated environment.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>About Cigna</b></p><p></p>Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?<p></p><p></p><p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p></p><p></p><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for support. Do not email <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for an update on your application or to provide your resume as you will not receive a response.</span></i></p>
|
|
|
|
|
Oct 5th, 2022 03:08PM
|
Oct 5th, 2022 03:08PM
|
Cigna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:ci
|
cigna.wd5.myworkdayjobs.com
|
cigna.wd5.myworkdayjobs.com
|
Oct 5th, 2022 12:00AM
|
Sales Administration Executive
|
Open
|
UA4 Cigna Insurance Management Services (DIFC) Ltd
|
|
UAE Dubai Currency House
|
|
|
ARE
|
Sep 23rd, 2022 12:00AM
|
|
<p>Reporting to the Sales Intelligence Manager, The Sales Administration Executive will be a direct support to our sales and retention channels, carrying out daily administration tasks, distribution of workload to front line, management of the GIPMI sales mailboxes amongst other business critical tasks.</p><p></p><p>To ensure we serve our customers with the highest level of service you will be required to work closely with departments such as customer service, underwriting, billing and claims to reach positive outcomes in a timely manner.</p><p></p><p>Collating vital insight and information that will feed in to the wider operation the Sales Administration executive will play a key part in a team that will be pro-actively analysing key business drivers, designing plans and setting comprehensive goals to maximise performance and productivity.</p><p></p><p><b>Critical Tasks and Expected Contributions / Results:</b></p><ul><li>Ensure Sales Application Forms are received and actioned in a timely manner.</li><li>Ensure daily administration tasks are completed in a timely manner.</li><li>Internal liaison with IMPI UW team.</li><li>Suggest recommendations for improvement to Team Senior/Manager.</li><li>Work closely with team members and supervisors, act on instruction/advice given to constantly improve individual and team performance ensuring all statistics are within or above agreed criteria.</li><li>Analysis and allocation of leads received on a daily basis;</li><li>Reporting on lead volumes & distribution per team;</li><li>Review of leads to ensure fair, unbiased allocation;</li><li>Management of GIPMI email and voicemail inbox;</li><li>Management of non “qualified” leads;</li><li>Manual allocation of leads where necessary;</li><li>Support in process improvement as part of team efficiency project;</li><li>Responding to marketing campaigns & lead uplift to ensure sales teams are fully supported;</li><li>Assist <i>Reporting Lead</i> with daily/monthly reporting;</li><li>Ad-hoc reporting to support business initiatives and projects.</li><li>Carry out ad hoc tasks as required to meet business needs</li></ul><p></p><p><b>Skills and Experience:</b></p><ul><li>Proficient in MS Office and MS Outlook with basic system navigation skills</li><li>Good verbal and written communication skills</li><li>Ability to organise, prioritise and manage workflow, essential to achieving targets and accuracy</li><li>Ability to work productively in an extremely focused, concentrated and pressurised environment</li><li>Be a team player and ability to work towards and achieve both individual and team targets</li><li>Ability to work on own initiative and apply instructions from supervisor</li><li>Must be flexible and be able to adapt to frequently changing processes</li><li>Conscientious with excellent attention to detail Regulatory awareness would be an advantage.</li><li>Self-starter who can work without constant supervision;</li><li>Experience with Salesforce;</li></ul><p></p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>About Cigna</b></p><p></p>Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?<p></p><p></p><p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p></p><p></p><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for support. Do not email <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for an update on your application or to provide your resume as you will not receive a response.</span></i></p>
|
|
|
|
|
Oct 5th, 2022 03:08PM
|
Oct 5th, 2022 03:08PM
|
Cigna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:ci
|
cigna.wd5.myworkdayjobs.com
|
cigna.wd5.myworkdayjobs.com
|
Oct 5th, 2022 12:00AM
|
Internet Sales Team Representative
|
Open
|
UA4 Cigna Insurance Management Services (DIFC) Ltd
|
|
UAE Dubai Currency House
|
|
|
ARE
|
Oct 5th, 2022 12:00AM
|
|
<p><b>Earn an uncapped & competitive bonus and join a growing international healthcare insurance company! </b></p><p><b>#TeamCigna </b></p><p><b>In order to service our international client base you must be able to work shift patterns:</b></p><p><b>Hours of operation 24 hours – 6 days per week</b></p><p></p><p><b>About Cigna:</b></p><p><span>Do you love sales and speaking to customer to help them find the product they need? Have you worked in sales in a highly regulatory environment? You might be the just the person we are looking for!</span></p><p><span>Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. </span></p><p><span>As an employee we care about your career health too. That’s why when you work with us, you can count on a different kind of career - you’ll make a difference, learn a lot, and change the way people think about health insurance.</span></p><p></p><p><b>The Position:</b></p><p>Reporting to the Telesales Manager, you will be responsible for handling incoming queries from web based customers to meet their needs, with the goal of closing the sale. You will also be responsible for generating sales through outbound calls to leads generated via the web-site and work to problem solve and ensure an accurate, efficient and smooth sales process.</p><p><br /><b>Main Duties / Responsibilities</b></p><ul><li><p>Respond to all customer inbound & Internet enquiries relating to eligibility, plan benefit coverage, policy terms and conditions and strive for first call resolution</p></li><li><p>Achieve sales targets pre-determined by management</p></li><li><p>Communicate regularly with members</p></li><li><p>Achieve / exceed set productivity and quality standards</p></li><li><p>Adhere to regulatory targets within our territorial limits</p></li><li><p>Sell with integrity and treat customers fairly</p></li><li><p>Interface effectively with internal colleagues, the client management team, the medical team staff etc. to resolve customer issues</p></li><li><p>Maintain accurate records and files as required</p></li><li><p>Actively support other team members and the achievement of team objectives</p></li><li><p>Provide support to less experienced team members</p></li><li><p>Identify potential process improvements and make recommendations to Team Leader</p></li><li><p>To carry out other ad hoc tasks as required to meet business needs</p></li></ul><p><br /><b>Skills / Experience</b></p><ul><li><p>Strong customer focus with ability to identify and solve problems</p></li><li><p>Excellent interpersonal skills</p></li><li><p>Good verbal and written communication</p></li><li><p>Ability to exercise judgement</p></li><li><p>Ability to organise, prioritise and manage workflow</p></li><li><p>The ability to work well in a team environment</p></li><li><p>Basic system navigation and Microsoft application skills</p></li><li><p>Good keyboard skills</p></li><li><p>Regulatory awareness</p></li><li><p>Proven track record in telemarketing insurance sales inbound and outbound, ideally in an non-advised sales process</p></li><li><p>1 – 2 years’ experience in health industry, insurance background or outbound sales background</p></li></ul><p></p><p></p><p><b>Competencies</b></p><ul><li><p>Drive for results</p></li><li><p>Listening</p></li><li><p>Peer relationships</p></li><li><p>Personal learning</p></li><li><p>Priority setting</p></li><li><p>Problem solving</p></li></ul><p></p><p>Please ensure that you are able to meet the shift requirement outlined above and also are able to demonstrate on your application your sales experience within a highly regulated environment.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>About Cigna</b></p><p></p>Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?<p></p><p></p><p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p></p><p></p><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for support. Do not email <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for an update on your application or to provide your resume as you will not receive a response.</span></i></p>
|
|
|
|
|
Oct 5th, 2022 03:08PM
|
Oct 5th, 2022 03:08PM
|
Cigna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:ci
|
cigna.wd5.myworkdayjobs.com
|
cigna.wd5.myworkdayjobs.com
|
Oct 6th, 2022 12:00AM
|
Information Protection Senior Advisor
|
Open
|
GB1 GB1 - Cigna European Services
|
|
UAE Dubai One Central
|
|
|
ARE
|
Sep 13th, 2022 12:00AM
|
|
<p><b>Infrastructure/Application reviews:</b></p><ul><li>Partners with the enterprise to implement standard security solutions and capabilities that are aligned with business, technology and threat drivers</li><li>Performs focused risks assessments of existing or new services and technologies, security architecture, identifies design gaps, risks, and recommends enhancements</li><li>Communicates risk assessment findings to information security “customers,” or business partners. Explore risk mitigation controls</li><li>Serves as an information security expert and trusted advisor to partners in IT and the business</li><li>Evaluate compliance of operation processes with Information Protection policies and related government regulations</li><li>Identifies and implements appropriate controls to effectively manage information risks as needed</li><li>Identifies opportunities to improve risk posture, developing solutions for remediating or mitigating risks and assessing residual risk</li><li>Maintains strong working relationships with individuals and groups involved in managing information risks across the organization</li><li>Stays abreast of current and emerging security threats and designs security architectures to mitigate them</li></ul><p></p><p><b>Service Partner Security Assessment:</b></p><ul><li>Plan and perform site reviews of physical and IT facilities, measuring actual conditions against submitted responses. Evaluate IT processes to ensure effective information protection is practiced. Produce site visit reports with improvement recommendation. Track improvement efforts until closure.</li><li>Perform general walkthrough evaluations of new facilities and processes under consideration. Provide recommendation to business.</li><li>Meet with vendors and employees to resolve or track compliance issues.</li><li>Attend demonstrations of applications and prepare reports on potential for data leakage or infrastructure security issues.</li><li>Review any regular security reports for abnormality</li><li>Work with supplier chain management on contracts to include security terms.</li><li>Escalation to the fellow CIP team on security issues related to service partners.</li></ul><p></p><p><b>Support the Management team </b><b>(Regional Information Security Officer and Senior Manager):</b></p><ul><li>Work with individual local security teams assigned to ensure security controls applied are compliant to CIP policies and standards</li><li>Work with the RISO on managing security incidents</li><li>Regular risk & activity reporting</li><li>Issue tracking with local security teams</li><li>Review and approval of application/infrastructure changes in terms of security</li><li>Coordinate CIP initiatives with other countries as required</li><li>Maintain strong working relationships with individuals and groups involved in managing information risks across the organization</li><li>Partner with the CIP and IT teams to implement standard security solutions and capabilities that are aligned with business, technology and threat drivers</li><li>Stay abreast of current and emerging security threats and security architectures to mitigate the threats</li></ul><p></p><p><b>Skills Needed:</b></p><ul><li>Health Insurance or Health Care Industry experience preferred</li><li>Ability to multitask and timely execute</li><li>Ability to grasp and understand complicated relationships</li><li>Proven Communication skills, able to write and verbally communicate effectively</li><li>Organizational courage to escalate and resolve risk issues</li><li>Flexible can adapt to changing organization changing business needs, technological advances and agile methodology</li><li>Demonstrates technical skills in infrastructure, application and third party security assessments.</li><li>Self-starter and shows empathy towards business requirements and able to influence changes to facilitate security</li><li>Experience with assessing and mitigating risk</li><li>Experience with contracting and negotiations</li><li>Travel required, approximately 10%</li></ul><p></p><p><b><u>Qualifications:</u></b></p><ul><li>BS degree or equivalent experience</li><li>CISSP, CISA, CISM, CRISC or similar certifications preferred</li><li>Broad high level knowledge, hands-on experience, and exposure to a wide range of IT subject areas, business, IT & physical controls</li><li>Strong written and spoken English skills</li><li>Qualified candidates will typically have 8+ of professional IT experience work experience, and 4 years in information security</li><li>Experience and working knowledge of PCI DSS & ISO 27001 certification is a plus</li><li>Experience with process and change management, reporting and incident handling.</li><li>Demonstrated ability to communicate at high levels, both verbally and in reporting</li><li>Excellent problem identification, solving and critical reasoning skills.</li><li>Ability to work successfully with a minimum of supervision in a fast paced and sometimes pressured environment.</li></ul><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>About Cigna</b></p><p></p>Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
|
|
|
|
|
Oct 6th, 2022 04:39PM
|
Oct 6th, 2022 04:39PM
|
Cigna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:ci
|
cigna.wd5.myworkdayjobs.com
|
cigna.wd5.myworkdayjobs.com
|
Oct 6th, 2022 12:00AM
|
Cigna Information Protection Head of Security
|
Open
|
GB1 GB1 - Cigna European Services
|
|
Dubai World Trade Center
|
|
|
ARE
|
Sep 13th, 2022 12:00AM
|
|
<p><span>The Cigna Information Protection, Head of Security Middle East is a key leadership business facing position with primary focus is to act as conduit between the Cigna Information Protection organizational goals and business line interests. Acting as the primary delegate for the business line International Markets Chief Information Security Officer, you will oversee the development and execution of the Cyber / Information Security Strategy at a granular level.</span></p><p></p><p><span>Strategically you will be responsible for delivery of the ‘last mile execution’ of all Cigna Information Protection global Shared Services, developing and measuring capabilities whilst running subsequent risk mitigation Cyber Information Security Management programs.</span></p><p><span>Being the local evangelist and expert, you will focus on local stakeholder business management and also wider stakeholders such as regulators, clients and external parties. </span></p><p></p><p><b><span>Key Responsibilities</span></b></p><ul><li><span>Manage all external local client and regularity engagements, including fielding queries, regulatory & compliance submissions in conjunction with matrix Cigna Information Protection Shared Service Partners and governance stakeholders, legal, compliance and data privacy. </span></li></ul><p></p><ul><li><span>Lead localized Controls Assurance activities, define and track effectively control testing and remediation risks for local business line. Coordinate Shared Service benchmarking exercises (NIST etc.) using Cigna Information Protection standards.</span></li></ul><p></p><ul><li><span>Leverage the Enterprise Risk Management framework, perform focused localized risk assessments of existing or new services and technologies in line with policies and standards, and manage the risk exceptions process. Develop residual risk registers and integrate into Shared Service Integrated Risk Management Framework. </span></li></ul><p></p><ul><li><span>Coordinate the local delivery of global Cyber & Privacy portfolio risk mitigation projects and programs into business line / region. Conversely feed the portfolio by registering local business line residual risk outputs driving controls mitigation activity.</span></li></ul><p></p><ul><li><span>Evolve Cigna Information Protection security policies and processes, aligning to local business requirements and operate the policy exceptions management process. Coordinate security education & awareness initiatives in line with policy framework, integrate with the Shared Service overall thematic awareness program.</span></li></ul><p></p><ul><li><span>Partner with business line / regional CIOs and technology stakeholders to educate and integrate risk management activities in first and second line of defense governance. </span></li></ul><p></p><ul><li><span>Coordinate with Shared Services to provide localized risk and vulnerability management information and reporting and embed Cyber / Information Security into business operational governance forums enabling data driven decision making. </span></li></ul><p></p><ul><li><span>Develop organizational wide Cyber / Information Security risk views by collaborating with internal control groups e.g. Audit, Compliance, Enterprise Risk Management, Legal and Privacy.</span></li></ul><p></p><ul><li><span>Liaise across Legal, Privacy and Sourcing teams to manage 3rd party risks. Conduct 3rd Party Assessments, including evaluations, contract reviews and onsite visit where appropriate. </span></li></ul><p></p><ul><li><span>Embed secure development practices, working with local business and technology teams to implement enterprise tooling and processes to ensure secure code implementation. Embed risk management practices into Agile / DevSecOps pipelines to minimizing production vulnerabilities.</span></li></ul><p></p><ul><li><span>Run localized Infrastructure, Application and Cloud evaluations / assessments against agreed security patterns and pre-production scanning processes to reduce production vulnerabilities. Integrate residual risk outputs in local and Shared Services governance.</span></li></ul><p></p><ul><li><span>Champion local incident responses & handling processes, provide business context and local expertise in incident scenarios. Coordinate with Shared Service owner to manage local incident management post mortem activities and track residual findings to resolution. Maintain and manage local regulatory incident response reporting requirements. Engage with Shared Services to carry out forensics security investigations work integrating processes with business and legal / compliance stakeholders. </span></li></ul><p></p><p><b><span>Key Responsibilities</span></b></p><ul><li><span>Manage all external local client and regularity engagements, including fielding queries, regulatory & compliance submissions in conjunction with matrix Cigna Information Protection Shared Service Partners and governance stakeholders, legal, compliance and data privacy. </span></li></ul><p></p><ul><li><span>Lead localized Controls Assurance activities, define and track effectively control testing and remediation risks for local business line. Coordinate Shared Service benchmarking exercises (NIST etc.) using Cigna Information Protection standards.</span></li></ul><p></p><ul><li><span>Leverage the Enterprise Risk Management framework, perform focused localized risk assessments of existing or new services and technologies in line with policies and standards, and manage the risk exceptions process. Develop residual risk registers and integrate into Shared Service Integrated Risk Management Framework. </span></li></ul><p></p><ul><li><span>Coordinate the local delivery of global Cyber & Privacy portfolio risk mitigation projects and programs into business line / region. Conversely feed the portfolio by registering local business line residual risk outputs driving controls mitigation activity.</span></li></ul><p></p><ul><li><span>Evolve Cigna Information Protection security policies and processes, aligning to local business requirements and operate the policy exceptions management process. Coordinate security education & awareness initiatives in line with policy framework, integrate with the Shared Service overall thematic awareness program.</span></li></ul><p></p><ul><li><span>Partner with business line / regional CIOs and technology stakeholders to educate and integrate risk management activities in first and second line of defense governance. </span></li></ul><p></p><ul><li><span>Coordinate with Shared Services to provide localized risk and vulnerability management information and reporting and embed Cyber / Information Security into business operational governance forums enabling data driven decision making. </span></li></ul><p></p><ul><li><span>Develop organizational wide Cyber / Information Security risk views by collaborating with internal control groups e.g. Audit, Compliance, Enterprise Risk Management, Legal and Privacy.</span></li></ul><p></p><ul><li><span>Liaise across Legal, Privacy and Sourcing teams to manage 3rd party risks. Conduct 3rd Party Assessments, including evaluations, contract reviews and onsite visit where appropriate. </span></li></ul><p></p><ul><li><span>Embed secure development practices, working with local business and technology teams to implement enterprise tooling and processes to ensure secure code implementation. Embed risk management practices into Agile / DevSecOps pipelines to minimizing production vulnerabilities.</span></li></ul><p></p><ul><li><span>Run localized Infrastructure, Application and Cloud evaluations / assessments against agreed security patterns and pre-production scanning processes to reduce production vulnerabilities. Integrate residual risk outputs in local and Shared Services governance.</span></li></ul><p></p><ul><li><span>Champion local incident responses & handling processes, provide business context and local expertise in incident scenarios. Coordinate with Shared Service owner to manage local incident management post mortem activities and track residual findings to resolution. Maintain and manage local regulatory incident response reporting requirements. Engage with Shared Services to carry out forensics security investigations work integrating processes with business and legal / compliance stakeholders. </span></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>About Cigna</b></p><p></p>Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?<p></p><p></p><p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p></p><p></p><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for support. Do not email <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for an update on your application or to provide your resume as you will not receive a response.</span></i></p>
|
|
|
|
|
Oct 6th, 2022 04:39PM
|
Oct 6th, 2022 04:39PM
|
Cigna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:ci
|
cigna.wd5.myworkdayjobs.com
|
cigna.wd5.myworkdayjobs.com
|
Oct 6th, 2022 12:00AM
|
Global Telemarketing Executive
|
Open
|
UA4 Cigna Insurance Management Services (DIFC) Ltd
|
|
UAE Dubai Currency House
|
|
|
ARE
|
Sep 20th, 2022 12:00AM
|
|
<p><span>Do you love sales and speaking to customer to help them find the product they need? Have you worked in sales in a highly regulatory environment? You might be the just the person we are looking for!</span></p><p><span>Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. </span></p><p><span>As an employee we care about your career health too. That’s why when you work with us, you can count on a different kind of career - you’ll make a difference, learn a lot, and change the way people think about health insurance.</span></p><p></p><p><b>Earn an uncapped & competitive bonus and join a growing international healthcare insurance company! </b></p><p><b>In order to service our international client base you must be able to work shift patterns:</b></p><p><b>Hours of operation 24 hours – 6 days per week</b></p><p></p><p><b>The Position:</b></p><p>Reporting to the Telesales Manager, you will be responsible for handling incoming queries from web based customers to meet their needs, with the goal of closing the sale. You will also be responsible for generating sales through outbound calls to leads generated via the web-site and work to problem solve and ensure an accurate, efficient and smooth sales process.</p><p><br /><b>Main Duties / Responsibilities</b></p><ul><li><p>Respond to all customer inbound & Internet enquiries relating to eligibility, plan benefit coverage, policy terms and conditions and strive for first call resolution</p></li><li><p>Achieve sales targets pre-determined by management</p></li><li><p>Communicate regularly with members</p></li><li><p>Achieve / exceed set productivity and quality standards</p></li><li><p>Adhere to regulatory targets within our territorial limits</p></li><li><p>Sell with integrity and treat customers fairly</p></li><li><p>Interface effectively with internal colleagues, the client management team, the medical team staff etc. to resolve customer issues</p></li><li><p>Maintain accurate records and files as required</p></li><li><p>Actively support other team members and the achievement of team objectives</p></li><li><p>Provide support to less experienced team members</p></li><li><p>Identify potential process improvements and make recommendations to Team Leader</p></li><li><p>To carry out other ad hoc tasks as required to meet business needs</p></li></ul><p><br /><b>Skills / Experience</b></p><ul><li><p>Strong customer focus with ability to identify and solve problems</p></li><li><p>Excellent interpersonal skills</p></li><li><p>Good verbal and written communication</p></li><li><p>Ability to exercise judgement</p></li><li><p>Ability to organise, prioritise and manage workflow</p></li><li><p>The ability to work well in a team environment</p></li><li><p>Basic system navigation and Microsoft application skills</p></li><li><p>Good keyboard skills</p></li><li><p>Regulatory awareness</p></li><li><p>Proven track record in telemarketing insurance sales inbound and outbound, ideally in an non-advised sales process</p></li><li><p>1 – 2 years’ experience in health industry, insurance background or outbound sales background</p></li></ul><p></p><p><b>Competencies</b></p><ul><li><p>Drive for results</p></li><li><p>Listening</p></li><li><p>Peer relationships</p></li><li><p>Personal learning</p></li><li><p>Priority setting</p></li><li><p>Problem solving</p></li></ul><p></p><p>Please ensure that you are able to meet the shift requirement outlined above and also are able to demonstrate on your application your sales experience within a highly regulated environment.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>About Cigna</b></p><p></p>Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?<p></p><p></p><p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p></p><p></p><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for support. Do not email <a href="mailto:SeeYourselfEMEA@cigna.com" target="_blank"><span>SeeYourselfEMEA@cigna.com</span></a> for an update on your application or to provide your resume as you will not receive a response.</span></i></p>
|
|
|
|
|
Oct 6th, 2022 04:39PM
|
Oct 6th, 2022 04:39PM
|
Cigna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:ci
|
cigna.wd5.myworkdayjobs.com
|
cigna.wd5.myworkdayjobs.com
|
Nov 18th, 2019 12:00AM
|
Sales (IC) Senior Associate
|
Open
|
|
|
Dubai, United Arab Emirates
|
|
|
ARE
|
Nov 18th, 2019 12:00AM
|
|
Sales (IC) Senior Associate
|
|
|
|
|
Nov 18th, 2019 12:59PM
|
Nov 18th, 2019 12:59PM
|
Cigna
|
Health Care
|
Health Care Equipment & Services
|
|
nyse:ci
|
cigna.wd5.myworkdayjobs.com
|
cigna.wd5.myworkdayjobs.com
|
Nov 19th, 2019 12:00AM
|
Sales (IC) Senior Associate
|
Open
|
|
|
Dubai, United Arab Emirates
|
|
|
ARE
|
Nov 18th, 2019 12:00AM
|
|
Sales (IC) Senior Associate
|
|
|
|
|
Nov 19th, 2019 12:47PM
|
Nov 19th, 2019 12:47PM
|
Cigna
|
Health Care
|
Health Care Equipment & Services
|