nyse:fbc
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https://www.indeed.com/cmp/flagstar-bank/reviews
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Oct 29th, 2022 12:00AM
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Open
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Open
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Open
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FlagStar Bank
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Customer Service Representative
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Remote
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USA
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Workplace
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Working from home is a plus, after the training you are completely on your own which was frustrating. If you do not use your resources it will count against you.
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Oct 30th, 2022 09:26AM
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Oct 30th, 2022 09:26AM
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Flagstar Bank
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Financials
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Banks
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nyse:fbc
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https://www.indeed.com/cmp/flagstar-bank/reviews
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Oct 17th, 2022 12:00AM
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Open
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Open
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Open
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FlagStar Bank
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Senior Mortgage Consultant
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Remote
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USA
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1 star
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What is the best part of working at the company?
no comment
What is the most stressful part about working at the company?
everything
What is the work environment and culture like at the company?
worked remote
What is a typical day like for you at the company?
set my own schedule working remote
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0.0
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0.0
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1.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Oct 19th, 2022 08:57AM
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Oct 19th, 2022 08:57AM
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Flagstar Bank
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Financials
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Banks
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nyse:fbc
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https://www.indeed.com/cmp/flagstar-bank/reviews
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Oct 12th, 2022 12:00AM
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Open
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Open
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Open
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FlagStar Bank
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Default Loan Servicing
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Troy, MI
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USA
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Everyday is like roulette.
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Despite my initial satisfaction with my job, that feeling is now gone.
My department is overworked; we do not have the manpower to task appropriately given the size of our team, and are oftentimes left feeling burnout.
Management does not provide the right leadership. There is a disconnect. Furthermore, the management at Flagstar is mostly unreliable and unknowledgeable in their positions.
Any additional training we receive is not taught at the standard that it should. 15 minute videos and quizzes cannot adequately cross-train employees.
Our call volume cannot be supported sufficiently when management has a significant number of employees off-the-clock, while the rest of the team is left to clear the ques. These wait times leave employees vulnerable to abuse by customers.
I wish my company could do better. Unfortunately, I do not see that in my future at Flagstar.
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0.0
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0.0
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2.0
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2.0
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2.0
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3.0
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4.0
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2.0
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Oct 13th, 2022 08:06AM
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Oct 13th, 2022 08:06AM
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Flagstar Bank
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Financials
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Banks
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nyse:fbc
|
https://www.indeed.com/cmp/flagstar-bank/reviews
|
Sep 28th, 2022 12:00AM
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Open
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Open
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Open
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FlagStar Bank
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Sr. Loan Officer
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Remote
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USA
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Fun and relaxing work place
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Good company culture. Very relax environment. Help is there when needed but sometimes you just have to work a little harder to track the right person down to get that help.
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0.0
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0.0
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4.0
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4.0
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3.0
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3.0
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4.0
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3.0
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Oct 3rd, 2022 07:02AM
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Oct 3rd, 2022 07:02AM
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Flagstar Bank
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Financials
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Banks
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nyse:fbc
|
https://www.indeed.com/cmp/flagstar-bank/reviews
|
Sep 26th, 2022 12:00AM
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Open
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Open
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Open
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FlagStar Bank
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Human Resources Department
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Troy, MI
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USA
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Flagstar Bank provides employees continuous professional development and opportunities for advancement
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Overall Flagstar Bank provides associates at all levels across the organization continuous opportunities to develop both personally and professionally.
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Strong Culture and focus on doing business the right way
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0.0
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0.0
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5.0
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5.0
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5.0
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5.0
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5.0
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5.0
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Oct 3rd, 2022 07:02AM
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Oct 3rd, 2022 07:02AM
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Flagstar Bank
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Financials
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Banks
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nyse:fbc
|
https://www.indeed.com/cmp/flagstar-bank/reviews
|
Sep 22nd, 2022 12:00AM
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Open
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Open
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Open
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FlagStar Bank
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Escalation Analyst
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Troy, MI
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USA
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Financial Services Industry Standard
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The company has the standard banking holidays as well as PTO time. Their were lunches as well as company projects which promoted employee engagement. Managers were good.
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Holidays
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Clocked breaks
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0.0
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0.0
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5.0
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5.0
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4.0
|
4.0
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3.0
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4.0
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Oct 3rd, 2022 07:02AM
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Oct 3rd, 2022 07:02AM
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Flagstar Bank
|
Financials
|
Banks
|
nyse:fbc
|
https://www.indeed.com/cmp/flagstar-bank/reviews
|
Sep 15th, 2022 12:00AM
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Open
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Open
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Open
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FlagStar Bank
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Relationship Banker
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Indiana
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It's a bank
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Banking job like any other. Has it's good days and bad like any other working with the public.
Management is good. They do fun things as a company to keep you engaged. I wish training was longer and more thorough.
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0.0
|
0.0
|
4.0
|
3.0
|
4.0
|
5.0
|
5.0
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4.0
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Sep 17th, 2022 01:14AM
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Sep 17th, 2022 01:14AM
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Flagstar Bank
|
Financials
|
Banks
|
nyse:fbc
|
https://www.indeed.com/cmp/flagstar-bank/reviews
|
Sep 15th, 2022 12:00AM
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Open
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Open
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Open
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FlagStar Bank
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Teller
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Jackson, MI
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USA
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It's okay
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No room for advancement. Easy enough job. Pay sucks. Management often not available if you have questions or concerns. Too many training videos all of the time.
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|
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0.0
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0.0
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3.0
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0.0
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0.0
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0.0
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0.0
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0.0
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Sep 17th, 2022 01:14AM
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Sep 17th, 2022 01:14AM
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Flagstar Bank
|
Financials
|
Banks
|
nyse:fbc
|
https://www.indeed.com/cmp/flagstar-bank/reviews
|
Sep 4th, 2022 12:00AM
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Open
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Open
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Open
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FlagStar Bank
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Mortgage Underwriter III
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Remote
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USA
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Big Bank Environment
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I had a pretty great experience up until I was laid off. However, management is easy to work with and the workload is reasonable. I enjoyed working for them, I donât have anything bad to say about the company aside from the layoff but thatâs something thatâs probably outside of their control given everything thatâs going on in the world right now.
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Good benefits
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Large company where layoffs are common
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1.0
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0.0
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3.0
|
4.0
|
5.0
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1.0
|
5.0
|
5.0
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Sep 17th, 2022 01:14AM
|
Sep 17th, 2022 01:14AM
|
Flagstar Bank
|
Financials
|
Banks
|
nyse:fbc
|
https://www.indeed.com/cmp/flagstar-bank/reviews
|
Sep 1st, 2022 12:00AM
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Open
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Open
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Open
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FlagStar Bank
|
Sr. Post Closing Representative
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Troy, MI
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USA
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I loved working at Flagstar Bank
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I always had a good experience working at Flagstar Bank, good work environment, good peers, located closer to home in driving distance, accommodating & understanding supervisors
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|
|
0.0
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
Sep 17th, 2022 01:14AM
|
Sep 17th, 2022 01:14AM
|
Flagstar Bank
|
Financials
|
Banks
|