Job Listings

Track Green Dot hiring and firing trends, filtered by title, location, type, date, category and date of posting.
Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Company Name Sector Industry
nyse:gdot greendotcorp.wd1.myworkdayjobs.com greendotcorp.wd1.myworkdayjobs.com Jan 22nd, 2023 12:00AM Customer Advocate (Regulatory Complaints) Open Green Dot Corporation US-OH Cincinnati Operations Office USA Dec 23rd, 2022 12:00AM <p>We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.</p><p></p><p><span><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></span> </p><p></p><p><span class="emphasis-2"><u><b>JOB DESCRIPTION</b></u></span></p><p></p><p><b>This role will need to work in our Blue Ash, OH office. This is not a remote role.</b></p><p></p><p>You will have an opportunity investigate and respond to written regulatory complaints that customers file against Green Dot to attain the best possible response and <span><span>resolution. </span></span>Customer Advocate (Regulatory Complaints) are responsible for facilitating and resolving the most escalated customer-initiated issues to the highest professional standards via phone, email or letter correspondence. In Green Dot Customer Escalations, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make an impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues.</p><p></p><p><b><u><span>Responsibilities </span></u></b></p><ul><li><p>Provide accurate and comprehensive written analysis and responses to customer complaints that have been filed with a state or federal regulator within the appropriate timeframes.</p></li><li><p>Ensure that all customer escalations that have been filed with a state or federal regulator are managed to excellent professional standards and within Green Dot terms and policies.</p></li><li><p>Facilitate customer contact via phone, email or letter correspondence to research and resolve the customer’s issues.</p></li><li><p>Demonstrate ownership of customer issues and work proactively with Green Dot business units, partners, and vendors to manage issues through to a complete resolution in a timely manner.</p></li><li><p>Demonstrate sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters, whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.</p></li><li><p>Demonstrate ability to understand the big picture and identify the underlying drivers causing complaints by capturing, reporting, and analyzing systematic issues and recommending solutions to improve processes and products.</p></li><li><p>Advocate as the “voice of the customer” to Green Dot. Proactively make recommendations to address root causes of escalations and complaints by leveraging escalation contacts and processes.</p></li><li><p>Understand current business processes and tools that impact our customers and work with manager and the necessary owners internally to resolve any issues and fix processes.</p></li><li><p>Share information and knowledge with other team members to recognize and reduce the number of repeated issues.</p></li><li><p>Capture all pertinent customer contact information accurately and concisely within the data capture systems and ensure data is properly maintained.</p></li><li><p>Follow escalation and complaint procedures to ensure that all customer escalations and complaints are tracked, and all relevant parties are informed of actions taken to resolve issues.</p></li><li><p>Utilize appropriate tools to ensure the customer receives relevant information and identify knowledge gaps and/or outdated policy/procedure which caused front-line efforts to fail.</p></li><li><p>Support Green Dot employees and executives with resolving customer issues.</p></li><li><p>Maintain contact with all other relevant customer groups within Green Dot to ensure support for resolution of customer issues, consistency of approach and smooth cross-department cooperation.</p></li><li><p>Actively participate in ensuring that Green Dot knowledge base is up to date.</p></li></ul><p></p><p><b><u><span>Requirements Qualifications:</span></u></b></p><ul><li><p>1&#43; year of experience with responding to written regulatory complaints (or equivalent).</p></li><li><p>3&#43; years of customer service experience.</p></li></ul><p></p><p><b><u>Preferred Qualifications:</u></b></p><ul><li><p>3&#43; years of regulatory, compliance, legal, audit, risk management or other relevant experience (e.g., resolution of customer complaints) preferred.</p></li><li><p>Bachelor’s Degree preferred.</p></li><li><p>Experience in a financial services environment a plus.</p></li><li><p>Must be able to exercise discretion and independent judgment with minimal supervision</p></li><li><p>Exceptional written skills with the ability to communicate with all levels of executive management.</p></li><li><p>Excellent oral and interpersonal communication skills.</p></li><li><p>Excellent organizational skills.</p></li><li><p>Committed to providing objective and unbiased analysis of work production.</p></li><li><p>Dedication to providing exceptional customer service.</p></li></ul><p></p><p></p><p></p><p><span class="emphasis-2"><u><b>POSITION TYPE</b></u></span></p><p></p>Regular<p></p><p><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></p><p></p><p>Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants&#39; privacy rights.</p> Jan 22nd, 2023 07:07AM Jan 22nd, 2023 07:07AM Green Dot Financials Financial Services
nyse:gdot greendotcorp.wd1.myworkdayjobs.com greendotcorp.wd1.myworkdayjobs.com Jan 22nd, 2023 12:00AM Remote SEO Strategist Open Green Dot Corporation US-CA California Los Angeles/Orange County Home Office USA Dec 23rd, 2022 12:00AM <p>We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.</p><p></p><p>At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.</p><p></p><p><span><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></span> </p><p></p><p><span class="emphasis-2"><u><b>JOB DESCRIPTION</b></u></span></p><p></p><h1></h1><p>Green Dot is looking for an experienced Search Engine Optimization Strategist to join our growing Marketing team. This person <span>will be responsible for the development and execution of company’s SEO strategy, the growth of our organic traffic on multiple web properties, and the tactical implementation of SEO initiatives to increase organic search traffic on company’s web properties.  </span>Excellent communication skills are essential for this role—both written and verbal.</p><p></p><p>The SEO Strategist must be an excellent writer first and foremost, with the knowledge of how web content differs from other channels and how to optimize web content for search engine visibility. <span>Strong knowledge of secondary digital marketing avenues such as SEM, conversion metrics, social media, and web development and have ability to identify new market opportunities to maximize traffic growth is a plus.</span></p><p></p><p><b><span>Responsibilities:</span></b></p><ul><li><p>Implement SEO best practices about website architecture, UI/UX, content, linking, and other factors to improve SEO positions for relevant keywords.</p></li><li><p>Develop content marketing and link building strategies to improve brand and site authority.</p></li><li><p>Leverage various internal and external analytics tools like Google Search Console, Adobe, and others, to monitor and improve SEO metrics such as crawl rate, indexation, and SERP rankings for relevant keywords.</p></li><li><p>Performing technical site audits including sitemap recommendations (structure, page names, redirects, etc.), and implement based on those findings.</p></li><li><p>Drive traffic and conversions on organic marketing channels.</p></li></ul><p></p><p><b>Requirements:</b></p><ul><li><p>3&#43; years professional SEO experience.</p></li><li><p>Proven track record of helping websites achieve rapid and sustained long-term growth.</p></li><li><p>Strong attention to detail is a must.</p></li><li><p>Broad experience with various analysis/SEO tools.</p></li><li><p>Excellent analytical, organizational, project management, and time management skills.</p></li><li><p>CMS familiarity a plus.</p></li><li><p>Bachelor’s degree</p></li></ul><p></p><p></p><p><span class="emphasis-2"><u><b>POSITION TYPE</b></u></span></p><p></p>Regular<p></p><p><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></p><p></p><p>Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants&#39; privacy rights.</p> Jan 22nd, 2023 07:07AM Jan 22nd, 2023 07:07AM Green Dot Financials Financial Services
nyse:gdot greendotcorp.wd1.myworkdayjobs.com greendotcorp.wd1.myworkdayjobs.com Jan 22nd, 2023 12:00AM Remote - Principal C#, .NET Software Engineer Open Green Dot Corporation US-CA California Los Angeles/Orange County Home Office USA Dec 23rd, 2022 12:00AM <p>We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.</p><p></p><p>At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.</p><p></p><p><span><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></span> </p><p></p><p><span class="emphasis-2"><u><b>JOB DESCRIPTION</b></u></span></p><p></p><p><b><span>Principal Engineer</span></b></p><p>Our growing team is looking for experienced principal engineer to rearchitect our Banking as a Service (BaaS) platform for the future using cloud native techniques. Our platform powers banking services behind some of America’s most prominent technology companies and our own offerings. If you are a self- starter technologist with a passion for elegant design—we want you!</p><p></p><p><b>Behaviors and traits:</b></p><ul><li><p>You are a hands-on engineer and can lead by example. You deliver artifacts that set the standard for engineering excellence, from designs to algorithms to implementations. You stay close to the details and provide effective technical leadership</p></li><li><p>As Green Dot’s most senior individual contributors, Principal Engineers can tackle hard problems, and not afraid to go out of comfort zone when necessary. You can acquire new skills and expertise as needed and inspire others along the way.</p></li><li><p>You can shape an inclusive culture where others are heard, feel respected, and are empowered. You work to build productive relationships across teams and disciplines.</p></li><li><p>You are a pragmatic problem solver. You can apply judgment and experience to balance trade-offs between competing interests.</p></li><li><p>You can simplify processes and technologies while advocating a long-term view. You can bring clarity to complexity and demonstrate smart ways to simplify.</p></li><li><p>You can solicit differing views and are willing to change your minds as you learn more. You recognize there are often many viable solutions, and carefully evaluate tradeoffs and benefits of viable solutions</p></li><li><p>You have healthy appreciation for the value of working systems and the lessons they embody while recognizing the need for improvements.</p></li><li><p>You work to make a lasting impact by aligning teams toward coherent architectural strategies.</p></li></ul><p></p><p><b><span>Job Responsibilities</span></b></p><ul><li><p>You will be part of the team that is building the next generation banking and payments platform.</p></li></ul><ul><li><p>You can work on complex integration projects by working out API contracts, identifying gaps, working aout optimal solutions</p></li><li><p>You can document and demonstrates solutions by developing flowcharts, sequence diagrams and business process flow diagrams</p></li><li><p>You can organize and run working sessions, by setting up agendas, driving discussions towards resolutions and delegating actions to participants</p></li><li><p>You can own a component or capability during a project delivery stage and be on point for fulfilling that responsibility.</p></li><li><p>Participate in code reviews, coach team members, and learn from receiving feedback in kind</p></li><li><p>Contribute towards moving the team forward in continuous integration, continuous delivery, cloud migration and test-driven development practices</p></li><li><p>Design highly scalable distributed solutions to handle large amounts of data</p></li><li><p>Ensure software is designed and built with ilities – Quality, Maintainability, Scalability, Availability, Extensibility, Security, Portability, and testability.</p></li><li><p>Partner with product teams to shape up future state of products</p></li><li><p>Actively identify technical debt and work with internal stakeholders to address debt on an ongoing basis</p></li><li><p>Understand evolving industry trends and identify new technologies and patterns which should be adopted, and old technologies which should be deprecated</p></li></ul><p></p><p><b><span>Job Requirements</span></b></p><ul><li><p>Bachelor’s degree in Computer Science or Engineering required. Master’s degree a plus</p></li><li><p>10&#43; years of software development experience</p></li><li><p>Have a passion for writing clean, consistent, and elegant <span><span>code to create</span></span> scalable and reliable systems.</p></li><li><p>Deep understanding of the software design patterns and anti-patterns.</p></li><li><p>Strong portfolio of work showing experience developing secure and standards-compliant code across multiple platforms. (Microsoft stack as well as open-source technologies)</p></li><li><p>Knowledge of developing and hosting applications in AWS or Azure cloud environment</p></li><li><p>Fluent in several of the following <span><span>languages/platforms/libraries:</span></span> C#, .NET, ASP.NET, SQL Server</p></li><li><p>Strong understanding of API’s and web service concepts such as REST, SOAP, and XML/JSON business object representations</p></li><li><p>Experience in designing and developing cloud native applications in Azure leveraging Azure Event Hub, APM, Azure Bus, Cosmos DB is a plus.</p></li><li><p>Knowledge in designing and building Microservices framework, building for high availability and fault tolerance is preferred.</p></li><li><p>Must have a good understanding of how the CI/CD process works and experience with Github, build tools such as Team City, building pipelines, blue-green deployments</p></li><li><p>Ability to handle a fast-paced environment for iterative project turnarounds on mission &amp; revenue critical, customer-facing applications</p></li><li><p>Experience with Agile development methodologies such as Scrum and Extreme Programming</p></li><li><p>As Green Dot’s most senior individual contributors, Principal Engineers work on our hardest problems.</p></li><li><p>You are a hands-on engineer and can lead by example. You deliver artifacts that set the standard for engineering excellence, from designs to algorithms to implementations. You stay close to the details and provide effective technical leadership</p></li><li><p>You can tackle hard problems, and not afraid to go out of comfort zone when necessary. You can acquire new skills and expertise as needed and inspire others along the way</p></li><li><p>You can shape an inclusive culture where others are heard, feel respected, and are empowered. You work to build productive relationships across teams and disciplines.</p></li><li><p>You are a pragmatic problem solver. You can apply judgment and experience to balance trade-offs between competing interests.</p></li><li><p>You can simplify processes and technologies while advocating a long-term view. You can bring clarity to complexity and demonstrate smart ways to simplify.</p></li><li><p>You can solicit differing views and are willing to change your minds as you learn more. You recognize there are often many viable solutions, and carefully evaluate tradeoffs and benefits of viable solutions</p></li><li><p>You have healthy appreciation for the value of working systems and the lessons they embody while recognizing the need for improvements.</p></li><li><p>You are constantly learning. You seek technical knowledge and educate the entire organization about trends, technologies, and approaches.</p></li><li><p>You work to make a lasting impact by aligning teams toward coherent architectural strategies.</p></li></ul><p></p><p></p><p><span class="emphasis-2"><u><b>POSITION TYPE</b></u></span></p><p></p>Regular<p></p><p><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></p><p></p><p>Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants&#39; privacy rights.</p> Jan 22nd, 2023 07:07AM Jan 22nd, 2023 07:07AM Green Dot Financials Financial Services
nyse:gdot greendotcorp.wd1.myworkdayjobs.com greendotcorp.wd1.myworkdayjobs.com Jan 22nd, 2023 12:00AM Remote - Senior C#, .Net, Backend Software Developer Open Green Dot Corporation US-CA California Los Angeles/Orange County Home Office USA Dec 23rd, 2022 12:00AM <p>We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.</p><p></p><p>At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.</p><p></p><p><span><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></span> </p><p></p><p><span class="emphasis-2"><u><b>JOB DESCRIPTION</b></u></span></p><p></p><p><b><span>Senior Software Engineer</span></b></p><p>Our growing team is looking for experienced software engineers to rearchitect our Banking as a Service (BaaS) platform for the future using cloud native techniques. Our platform powers banking services behind some of America’s most prominent technology companies and our own offerings. If you are a self- starter technologist with a passion for elegant design—we want you!</p><p></p><p><b><span>Job Responsibilities</span></b></p><ul><li>You will be part of the team that is building the next generation banking and payments platform.</li><li>Design &amp; develop innovative solutions, based on business requirements, to drive Green Dot’s journey</li><li>Help maintain and enhance the current systems serving our vast customers and business partners</li><li>Work in a collaborative environment, participate in code reviews, coach team members, and learn from receiving feedback in kind</li><li>Contribute towards moving the team forward in continuous integration, continuous delivery, cloud migration and test-driven development</li><li>Develop highly scalable distributed solutions with a focus on security, latency and resiliency to handle large amounts of data</li><li>Develop and support API integrations with various external vendors and/or our internal systems</li><li>Develop and maintain high quality code and excellent code coverage while taking ownership of the various testing cycles for your area both in production and other pre-production areas</li><li>Provide post-production support including helping in creating alerts, monitors and dashboards</li><li>Documents and demonstrates solutions by developing documentation, flowcharts, sequence diagrams and business process flow diagrams</li></ul><p><b><span>Job Requirements</span></b></p><ul><li>Bachelor’s degree in Computer Science or Engineering required. Master’s degree a plus</li><li>5&#43; years of software development experience</li><li>Have a passion for writing clean, consistent, and elegant <span><span><span>code to create</span></span></span> scalable and reliable systems.</li><li>Strong portfolio of work showing experience developing secure and standards-compliant code across multiple platforms. (Microsoft stack as well as OpenSource technology)</li><li>Knowledge of developing and hosting applications in clouds such as AWS and Azure is preferred</li><li>Fluent in several of the following <span><span><span>languages/platforms/libraries:</span></span></span> C#, .NET, ASP.NET, SQL</li><li>Strong understanding of API’s and web service concepts such as REST, SOAP, and XML/JSON business object representations</li><li>Experience in Azure Event Hub, APM, Azure Service Bus, Cosmos DB, designing and building Microservices framework is a plus</li><li>Must have a good understanding of how the CI/CD process works and experience with Github, Bitbucket etc.</li><li>Experience with Microsoft SQL Server</li><li>Experience with RabbitMQ, NOSQL, Redis, KAFKA or other similar technologies is preferred.</li><li>Experience developing API&#39;s utilizing REST architecture</li><li>Ability to handle a fast-paced environment for iterative project turnarounds on mission &amp; revenue critical, customer-facing applications</li><li>Experience with Agile development methodologies such as Scrum and Extreme Programming</li></ul><p></p><p></p><p><span class="emphasis-2"><u><b>POSITION TYPE</b></u></span></p><p></p>Regular<p></p><p><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></p><p></p><p>Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants&#39; privacy rights.</p> Jan 22nd, 2023 07:07AM Jan 22nd, 2023 07:07AM Green Dot Financials Financial Services
nyse:gdot greendotcorp.wd1.myworkdayjobs.com greendotcorp.wd1.myworkdayjobs.com Jan 22nd, 2023 12:00AM Remote - Senior C#, .Net Software Engineer Open Green Dot Corporation US-TX Texas Home Office USA Dec 23rd, 2022 12:00AM <p>We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.</p><p></p><p>At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.</p><p></p><p><span><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></span> </p><p></p><p><span class="emphasis-2"><u><b>JOB DESCRIPTION</b></u></span></p><p></p><p><b><span>Senior Software Engineer</span></b></p><p>Our growing team is looking for experienced software engineers to rearchitect our Banking as a Service (BaaS) platform for the future using cloud native techniques. Our platform powers banking services behind some of America’s most prominent technology companies and our own offerings. If you are a self- starter technologist with a passion for elegant design—we want you!</p><p></p><p><b><span>Job Responsibilities</span></b></p><ul><li>You will be part of the team that is building the next generation banking and payments platform.</li><li>Design &amp; develop innovative solutions, based on business requirements, to drive Green Dot’s journey</li><li>Help maintain and enhance the current systems serving our vast customers and business partners</li><li>Work in a collaborative environment, participate in code reviews, coach team members, and learn from receiving feedback in kind</li><li>Contribute towards moving the team forward in continuous integration, continuous delivery, cloud migration and test-driven development</li><li>Develop highly scalable distributed solutions with a focus on security, latency and resiliency to handle large amounts of data</li><li>Develop and support API integrations with various external vendors and/or our internal systems</li><li>Develop and maintain high quality code and excellent code coverage while taking ownership of the various testing cycles for your area both in production and other pre-production areas</li><li>Provide post-production support including helping in creating alerts, monitors and dashboards</li><li>Documents and demonstrates solutions by developing documentation, flowcharts, sequence diagrams and business process flow diagrams</li></ul><p><b><span>Job Requirements</span></b></p><ul><li>Bachelor’s degree in Computer Science or Engineering required. Master’s degree a plus</li><li>5&#43; years of software development experience</li><li>Have a passion for writing clean, consistent, and elegant <span><span>code to create</span></span> scalable and reliable systems.</li><li>Strong portfolio of work showing experience developing secure and standards-compliant code across multiple platforms. (Microsoft stack as well as OpenSource technology)</li><li>Knowledge of developing and hosting applications in clouds such as AWS and Azure is preferred</li><li>Fluent in several of the following <span><span>languages/platforms/libraries:</span></span> C#, .NET, ASP.NET, SQL</li><li>Strong understanding of API’s and web service concepts such as REST, SOAP, and XML/JSON business object representations</li><li>Experience in Azure Event Hub, APM, Azure Service Bus, Cosmos DB, designing and building Microservices framework is a plus</li><li>Must have a good understanding of how the CI/CD process works and experience with Github, Bitbucket etc.</li><li>Experience with Microsoft SQL Server</li><li>Experience with RabbitMQ, NOSQL, Redis, KAFKA or other similar technologies is preferred.</li><li>Experience developing API&#39;s utilizing REST architecture</li><li>Ability to handle a fast-paced environment for iterative project turnarounds on mission &amp; revenue critical, customer-facing applications</li><li>Experience with Agile development methodologies such as Scrum and Extreme Programming</li></ul><p></p><p></p><p><span class="emphasis-2"><u><b>POSITION TYPE</b></u></span></p><p></p>Regular<p></p><p><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></p><p></p><p>Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants&#39; privacy rights.</p> Jan 22nd, 2023 07:07AM Jan 22nd, 2023 07:07AM Green Dot Financials Financial Services
nyse:gdot greendotcorp.wd1.myworkdayjobs.com greendotcorp.wd1.myworkdayjobs.com Jan 22nd, 2023 12:00AM Lead Data Analyst Open Green Dot Corporation US-TX Texas Home Office USA Dec 23rd, 2022 12:00AM <p>We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.</p><p></p><p>At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.</p><p></p><p><span><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></span> </p><p></p><p><span class="emphasis-2"><u><b>JOB DESCRIPTION</b></u></span></p><p></p><p><b><span>This is a remote position</span></b></p><p></p><p><b><span>Lead Data Analyst </span></b></p><p></p><p>Are you insatiably curious about the latest technologies in the payments and fintech space? </p><p></p><p>Are you passionate about delivering great value and experience to customers? </p><p></p><p>Are you a fast learner, obsessed with data? </p><p></p><p>Green Dot Corporation is a financial technology and registered bank holding company committed to transforming the way people and businesses manage and move money and making financial wellbeing and empowerment more accessible for all.</p><p>Green Dot’s proprietary technology enables faster, more efficient electronic payments and money management, powering intuitive and seamless ways for people to spend, send, control and save their money. Through its retail and direct bank, Green Dot offers a broad set of financial products to consumers and businesses including debit, prepaid, checking, credit and payroll cards, as well as robust money processing services, tax refunds, cash deposits and disbursements. The company’s Banking as a Service (&#34;BaaS&#34;) platform enables a growing list of America’s most prominent consumer and technology companies to design and deploy their own customized banking and money movement solutions for customers and partners in the US and internationally. </p><p></p><p><b><span>&#xfeff;In this role, you will: </span></b></p><ul><li>Independently drive the full cycle of analytics workflow from requirements gathering, to data collection, to reporting and visualization.</li><li>Analyze quantitative and qualitative datasets to generate actionable recommendations for cross-functional teams. </li><li>Synthesize large volumes of data and complex concepts into clear, accessible learnings.</li><li>Develop clear, compelling visualizations and automated dashboards that help us extract key insights and understanding of our products and customers. Iterate and improve upon metrics and visualizations over time. </li><li>Communicate with internal and external partners to define appropriate data, reports, visualizations and dashboards that are integral to decision making.</li><li>Understand the BaaS business goals and be able to select and define metrics to fit those goals. </li><li>Deliver insights backed by your investigations.</li><li>Ensure data quality through documentation and providing quality assurance of delivered insights.</li><li>Develop strong cross-functional partnerships across the company (revenue, product, operations, engineering teams, etc.) to answer business questions.</li><li>Communicate effectively with technical and non-technical audiences both verbally and in writing.</li><li>Hold oneself accountable for contribution goals.</li></ul><p></p><p><b><span>Required Qualifications </span></b></p><ul><li>Bachelor’s Degree in economics, business, engineering or quantitative discipline is preferred</li><li>4&#43; years of relevant data analytics experience, and /or consulting roles in Financial Services or Consulting company is preferable</li><li>Excited to collaborate with a high-energy team of contributors. </li><li>Excellent verbal and written communicator</li><li>Self-motivated individual with strong organizational and problem-solving skills, with an ability to transition from in-the-weeds details to high-level insights</li><li>Experience with charting / visualizing data or creating dashboards</li><li>Strong to advanced proficiency in SQL; able to write structured and efficient queries on large data sets</li><li>Ability to use constructive and candid dialogue to influence others without relying on formal authority</li><li>A willingness to be flexible, prioritizing problems that are most important, and using the most appropriate tools</li><li>Takes a measured and thoughtful approach to difficult situations</li><li>An ability to build strong relationships with colleagues and stakeholders</li></ul><p></p><p><i><span>Green Dot Corporation is committed to achieving a diverse workforce and is proud to be an equal opportunity employer without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any category protected by law.</span></i></p><p></p><p>We do not accept unsolicited resumes from employment agencies. No fee of any kind will be paid in the event we hire a candidate whose resume is submitted by an employment agency to this career site or directly to any of our employees. Such resume shall be deemed the sole property of Green Dot Corporation. Employment agencies that have fee agreements with us and have been directed by our designated HR personnel to recruit for a particular position may submit resumes to such designated HR personnel or as otherwise directed by such personnel.</p><p></p><p></p><p></p><p></p><p><span class="emphasis-2"><u><b>POSITION TYPE</b></u></span></p><p></p>Regular<p></p><p><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></p><p></p><p>Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants&#39; privacy rights.</p> Jan 22nd, 2023 07:07AM Jan 22nd, 2023 07:07AM Green Dot Financials Financial Services
nyse:gdot greendotcorp.wd1.myworkdayjobs.com greendotcorp.wd1.myworkdayjobs.com Jan 22nd, 2023 12:00AM Remote - Director of Software Development Salesforce Service Cloud CRM Open Green Dot Corporation US-NJ New Jersey Middlesex County Home Office USA Dec 23rd, 2022 12:00AM <p>We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.</p><p></p><p>At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.</p><p></p><p><span><span>&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;&lt;&lt;&gt;&gt;</span></span> </p><p></p><p><span class="emphasis-2"><u><b>JOB DESCRIPTION</b></u></span></p><p></p><p><b><u><span>Job Summary</span></u></b><br />The Director, Software Development will oversee the <b>Customer Care and Experience related </b>functions including but not limited to <b>Customer Care, Customer Notifications </b>and <b>Marketing</b> channels for Green Dot. This role will lead the engineering practice for the above functions across the enterprise. Reporting to the VP of Engineering, the Directo, Software Development will build/lead and retain a team of geographically diverse team of engineers encompassing the above functions.</p><p><br />The Engineering leader will be experienced managing concurrent Engineering projects simultaneously; resource planning; building cross functional business partnerships and driving strategic planning and execution. This leader is expected to be technical enough to drive design discussions and at times code some of the critical business functions or should be able to define POC to show to his teams.  The leader is also expected to build a world class Engineering team. The leader is expected to be a fast learner who learns the business/Product/Customer Demographics and touchpoints quickly and can partner with the Product, Marketing teams to not only optimize the customer experience but also strive for proactively reducing customer issues through other self-service means.  The leader is also expected to be a good communicator who can interface easily with internal and external stakeholders/Customers. The leader is also expected to manage solution delivery – getting projects done with high quality on time. Last but not the least, the leader is expected to have operational mindset to be able to maintain the system post its production roll out.  </p><p></p><p><b><u><span>Job Responsibilities </span></u></b></p><p></p><p>Success in this role will be determined via the leader&#39;s ability to deliver upon the following:</p><ul><li><p>Taking the existing team to the next level in terms of technical talent and procedural/operational rigor.</p></li><li><p>Should be able to understand the existing legacy systems and ensure he and his team can support the systems effectively.</p></li><li><p>Lead the organization to standardize the Customer Care functions across business lines and various technologies.</p></li><li><p>Taking existing legacy applications and building it on our AWS Cloud infrastructure and integration.</p></li><li><p>Introducing new solutions to continuously improve the Technology stack.</p></li><li><p>Partnering with the VP of engineering for the Cloud build out of the existing platform using Sales Force .Twillio(a plus)</p></li><li><p>Collaborate with peers in Engineering and cross functional teams such as Product, revenue, operations.</p></li><li><p>Be the “go to” Green Dot Customer Care/Experience/Engagement Technology leader to interface with external and internal partners/customers.</p></li><li><p>Should display strong communication skill at engineering and business level.</p></li><li><p>Established record of strong technical leadership in a high-performing, large-scale technology company.</p></li><li><p>Experience with modern technology stack in the areas of Cloud, API, Microservices and re-platforming.</p></li><li><p>Selects, develops, and evaluates personnel to ensure the efficient operation of the function.</p></li><li><p>Perform other duties as needed.</p></li></ul><p></p><p><b><u><span>Qualifications</span></u></b></p><ul><li><p>Bachelors Degree in Computer Science or Engineering required</p></li><li><p>10&#43; years of experience in Software Engineering/Development</p></li><li><p>Have more than 5-7 years of software engineering team management experience in CRM and other Customer Care applications</p></li><li><p>Experience leading a geographically distributed (multi time zone) software engineering organization comprising multiple teams</p></li><li><p>Understands Integration and Migration concepts and has experience with Salesforce and Twilio platforms and APIs</p></li><li><p>Building applications in both Sales Force Service Cloud, Sales Force Marketing Cloud, Twilio in a cloud platform is highly desired.</p></li><li><p>Lead technical discussions and workshops with Customer Care Team</p></li><li><p>Experience applying appropriate release management approaches in a professional capacity</p></li><li><p>Experience of raising warning flags about technical or project issues where appropriate</p></li><li><p>Experience of all phases of the project lifecycle</p></li><li><p>Contribute to development of peers as well as the CRM practice as a whole</p></li><li><p>Works directly with Internal Call Center Agents and Stakeholders to develop and deliver key components of technical solutions.</p></li><li><p>Should be hands on development manager in design and software engineering.</p></li><li><p>Have the desire and adaptability to dive into legacy code base and suggest enhancement or troubleshoot issues.</p></li><li><p>Experience building strong partnerships with other job functions, like Product, Customer Experience, Marketing, and UX, to keep teams collaborating smoothly and working together to improve the product.</p></li><li><p>Strong desire to understand the root cause of issues and details of systems, get hands-on with data and analysis to evaluate how the team and t