|
nyse:htz
|
https://www.glassdoor.com?employer_id=4071
|
Apr 10th, 2024 12:00AM
|
Open
|
Open
|
Hertz
|
Contact Center Agent
|
Dublin, Dublin
|
|
Pros and Cons of Working as a Contact Center Agent at Hertz Dublin
|
|
Customer service experience: You'll gain valuable experience in customer service, which is transferable to many other industries. This can help you develop communication, problem-solving, and conflict resolution skills.
Schedule flexibility: Contact centers often offer flexible scheduling options, including evenings, weekends, and part-time positions. This can be ideal for students, parents, or those who want a work-life balance.
Potential for growth: There may be opportunities for advancement within the contact center or to other departments at Hertz.
Company benefits: Hertz may offer benefits packages that include health insurance, paid time off, and discounts on car rentals.
Fast-paced environment: If you enjoy a dynamic work environment, a contact center can be a good fit. You'll interact with a variety of people and deal with different situations throughout the day.
|
Stressful environment: Contact center work can be stressful, especially when dealing with difficult customers or high call volumes. You may be expected to meet strict performance metrics.
Repetitive work: Some aspects of the job can be repetitive, such as answering common questions or processing reservations.
Potential for challenging customers: You may have to deal with irate or frustrated customers who are having problems with their rentals.
Limited upward mobility: Depending on your career goals, advancement opportunities within the contact center might be limited.
Unpredictable schedule: While some flexibility is offered, your schedule may change week-to-week, making it difficult to plan personal activities.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
1.0
|
2.0
|
4.0
|
1.0
|
1.0
|
4.0
|
4071
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
Apr 13th, 2024 02:25PM
|
Apr 13th, 2024 02:25PM
|
Hertz
|
Consumer Services
|
Travel & Leisure
|
|
nyse:htz
|
https://www.glassdoor.com?employer_id=4071
|
Apr 10th, 2024 12:00AM
|
Open
|
Open
|
Hertz
|
Customer Service Representative
|
Syracuse, NY
|
|
Messy management, and short on cars almost everyday
|
|
Good pay
Good benefits
Coworkers
Hours
Growth opportunities
|
Management
Short on cars
No training
Multitasking almost everyday
Dirty cars
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
4.0
|
3.0
|
3.0
|
3.0
|
5.0
|
1.0
|
5.0
|
4071
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
Open
|
|
|
Apr 13th, 2024 02:25PM
|
Apr 13th, 2024 02:25PM
|
Hertz
|
Consumer Services
|
Travel & Leisure
|
|
nyse:htz
|
https://www.glassdoor.com?employer_id=4071
|
Apr 10th, 2024 12:00AM
|
Open
|
Open
|
Hertz
|
Flex Representative
|
San Antonio, TX
|
|
L
|
|
Benefits are nice and neat
|
Customers be wildin some times
|
-1.0
|
NEGATIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
2.0
|
2.0
|
2.0
|
2.0
|
3.0
|
4.0
|
5.0
|
4071
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Apr 13th, 2024 02:25PM
|
Apr 13th, 2024 02:25PM
|
Hertz
|
Consumer Services
|
Travel & Leisure
|
|
nyse:htz
|
https://www.glassdoor.com?employer_id=4071
|
Apr 9th, 2024 12:00AM
|
Open
|
Open
|
Hertz
|
Sales
|
Estero, FL
|
|
Confused and Afraid
|
|
Benefits, events, PTO, headquarters building is nice, gym
|
No directions, constant change, management keeps you in the dark
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
3.0
|
4.0
|
3.0
|
3.0
|
2.0
|
5.0
|
4071
|
Open
|
Plan your positions before assigning them, gives you new role and tells you to figure it out, trial by fire
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Apr 12th, 2024 11:36AM
|
Apr 12th, 2024 11:36AM
|
Hertz
|
Consumer Services
|
Travel & Leisure
|
|
nyse:htz
|
https://www.glassdoor.com?employer_id=4071
|
Apr 9th, 2024 12:00AM
|
Open
|
Open
|
Hertz
|
Chargée De Clientèle
|
|
|
Très satisfait
|
|
Très bonne entreprise, manager à l’écoute
|
Trop de stress au quotidien
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4071
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 12th, 2024 11:36AM
|
Apr 12th, 2024 11:36AM
|
Hertz
|
Consumer Services
|
Travel & Leisure
|
|
nyse:htz
|
https://www.glassdoor.com?employer_id=4071
|
Apr 9th, 2024 12:00AM
|
Open
|
Open
|
Hertz
|
Manager
|
Estero, FL
|
|
Dynamic
|
|
Company is always evolving. I am always learning new things. I enjoy the absence of redudancy.
|
Job stability. The company has been known for performing lay-offs over the last 4 years. No continuity at the executive level, new CEO each year almost.
|
|
|
|
|
1.0
|
APPROVE
|
0.0
|
4.0
|
5.0
|
3.0
|
5.0
|
3.0
|
3.0
|
3.0
|
4071
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Apr 12th, 2024 11:36AM
|
Apr 12th, 2024 11:36AM
|
Hertz
|
Consumer Services
|
Travel & Leisure
|
|
nyse:htz
|
https://www.glassdoor.com?employer_id=4071
|
Apr 9th, 2024 12:00AM
|
Open
|
Open
|
Hertz
|
Customer Service Representative (CSR)
|
West Palm Beach, FL
|
|
Decent
|
|
The work environment was good
|
Low pay range when just starting
|
|
|
|
|
|
|
0.0
|
3.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
4071
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
0.0
|
Open
|
|
|
Apr 12th, 2024 11:36AM
|
Apr 12th, 2024 11:36AM
|
Hertz
|
Consumer Services
|
Travel & Leisure
|
|
nyse:htz
|
https://www.glassdoor.com?employer_id=4071
|
Apr 8th, 2024 12:00AM
|
Open
|
Open
|
Hertz
|
Manager Associate
|
Newark, NJ
|
|
Salary
|
|
Nothing at all it sucked
|
Everything working there was horrible
|
|
|
|
|
|
|
0.0
|
1.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
4071
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Apr 10th, 2024 08:19PM
|
Apr 10th, 2024 08:19PM
|
Hertz
|
Consumer Services
|
Travel & Leisure
|
|
nyse:htz
|
https://www.glassdoor.com?employer_id=4071
|
Apr 8th, 2024 12:00AM
|
Open
|
Open
|
Hertz
|
Manager
|
Chicago, IL
|
|
Wonderful place to work
|
|
The people are great, and the atmosphere is fun and always changing.
|
change over in Upper Management
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
4.0
|
4.0
|
4.0
|
5.0
|
3.0
|
5.0
|
4071
|
Open
|
Surround yourself around people who have the same goal in mind as you
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
9.0
|
Open
|
|
|
Apr 10th, 2024 08:19PM
|
Apr 10th, 2024 08:19PM
|
Hertz
|
Consumer Services
|
Travel & Leisure
|
|
nyse:htz
|
https://www.glassdoor.com?employer_id=4071
|
Apr 5th, 2024 12:00AM
|
Open
|
Open
|
Hertz
|
Customer Sales Representative
|
Copenhagen, Capital Region
|
|
Great Management, poor working conditions
|
|
Friendly and supportive colleagues and management.
|
No lunch, uncomfortable chairs and very small office.
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
5.0
|
1.0
|
2.0
|
1.0
|
4.0
|
4.0
|
4071
|
Open
|
|
0.0
|
[]
|
PART_TIME
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Apr 9th, 2024 01:03PM
|
Apr 9th, 2024 01:03PM
|
Hertz
|
Consumer Services
|
Travel & Leisure
|