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nyse:kind
|
about.nextdoor.com
|
about.nextdoor.com
|
Oct 7th, 2019 12:00AM
|
Customer Support Analyst
|
Open
|
Customer Support and Community Operations
|
|
San Francisco, California, United States
|
San Francisco
|
CA
|
USA
|
Sep 30th, 2019 12:00AM
|
|
<p>Nextdoor is a fast-growing social network based in San Francisco and backed by Silicon Valley’s leading investors. We’re empowering neighbors everywhere, to build strong local communities.</p>
<p>Nextdoor is looking for a Customer Support Analyst to join our Customer Support Operations team and be the primary owner of support metrics and business insights. In this role, you will support the business in delivering high-quality strategic and tactical analysis and reports for customer service operations. You will support the management with analyses of productivity, satisfaction, operations and SLA’s across both internal and external service teams. The Customer Support Analyst will work closely with counterparts in Finance and Data Analytics to help inform Customer Support data needs and models.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Build/maintain reports, dashboards, and metrics that equips the Customer Support organization to scale successfully.</li>
<li>Work with customer service managers and outsourced vendors on agent quality, SLA, and KPI monitoring.</li>
<li>Engage in discussions to identify problems, quantify and improve the quality of workflows through data analysis</li>
<li>Achieve a deep understanding of customer perceptions and sentiment across their journey, delivering insights, reporting and strategic analyses that help prioritize NPS-enhancing initiatives</li>
<li>Persuade cross-functional teams to take action on insights through effective communication and collaboration</li>
<li>Clearly define and prioritize product gaps and bugs that are driving support contacts, and the resulting costs or impacts of these issues based on issue volume, members impacted, revenue impact, and other relevant metrics</li>
<li>Provide data-driven analysis of member issues using internal tools, customer surveys, and queries of all available data sources to gather user insights and cost analysis</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>3+ years experience in SQL or other querying language</li>
<li>Experience building reports and dashboards in Salesforce and Google Analytics</li>
<li>Advanced Excel skills including pivot tables, macros, charts, functions, vba modeling</li>
<li>Solid understanding of statistics and modeling techniques</li>
<li>Experience with data visualization, dashboarding and analytical report building (Tableau, Looker, Mode or similar)</li>
<li>Experience with customer service or customer operations analytics a huge plus</li>
<li>Hands-on to get things done fast and ability to work without continual guidance</li>
<li>Enquiring mind with ability to recognize inefficiencies and challenge the status quo</li>
<li>Entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary)</li>
</ul>
<p><br><strong>Benefits:</strong></p>
<ul>
<li>100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents</li>
<li>Paid vacation and company holidays</li>
<li>Free catered dinners Monday through Thursday and catered lunch on Wednesdays</li>
<li>Monthly gym stipend</li>
<li>One time cell phone &amp; headphone stipend</li>
<li>Annual learning and development stipend</li>
<li>Two paid volunteer days off</li>
<li>Pre-tax commuter benefits</li>
<li>Fully stocked kitchen with drinks, snacks and candy</li>
<li>La Marzocco espresso machine with Blue Bottle coffee</li>
<li>Health FSA</li>
<li>401K plan</li>
</ul>
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|
|
|
|
Oct 7th, 2019 10:03AM
|
Oct 7th, 2019 10:03AM
|
Nextdoor
|
Technology
|
Software & Computer Services
|
|
nyse:kind
|
about.nextdoor.com
|
about.nextdoor.com
|
Oct 7th, 2019 12:00AM
|
Senior Software Engineer
|
Open
|
Engineering
|
|
San Francisco, California, United States
|
San Francisco
|
CA
|
USA
|
Sep 30th, 2019 12:00AM
|
|
<p>Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world.</p>
<p>Are you passionate about using the power of technology to build community? Do you believe residents can strengthen their neighborhoods through dialog and collaboration? Would you like to join a transformative company and play a meaningful role in crafting its future? If so, we’d love to meet you.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Full-stack application and infrastructure development in a variety of languages, including (but not limited to) Python/Django, Go, and Javascript/React</li>
<li>Work in cross-functional, agile teams</li>
<li>Help grow and mentor a strong engineering team</li>
<li>Drive standards on quality, reliability, scalability, and performance</li>
<li>Foster and support a culture of innovation and excellence within the engineering organization</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>Bachelor's degree in relevant technical discipline.</li>
<li>5+ years of experience</li>
<li>Strong fundamental understanding of data structures and algorithms</li>
<li>Strong coding abilities in at least one language. Python experience is a huge plus</li>
<li>Strong collaboration and communication skills, both verbal and written</li>
<li>Ability to be flexible and adaptable in a dynamic startup environment</li>
<li>Strong desire to learn about new technologies and systems</li>
</ul>
<p><strong>Benefits:</strong></p>
<ul>
<li>100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents</li>
<li>Paid vacation and company holidays</li>
<li>Free catered dinners Monday through Thursday and catered lunch on Wednesdays</li>
<li>Monthly gym stipend</li>
<li>One time cell phone &amp; headphone stipend</li>
<li>Annual learning and development stipend</li>
<li>Two paid volunteer days off</li>
<li>Pre-tax commuter benefits</li>
<li>Fully stocked kitchen with drinks, snacks and candy</li>
<li>La Marzocco espresso machine with Blue Bottle coffee</li>
<li>Health FSA</li>
<li>401K plan</li>
</ul>
<p>To learn more, check out our engineering blog at <a href="https://engblog.nextdoor.com">https://engblog.nextdoor.com.</a> </p>
<p> </p>
|
|
|
|
|
Oct 7th, 2019 10:03AM
|
Oct 7th, 2019 10:03AM
|
Nextdoor
|
Technology
|
Software & Computer Services
|
|
nyse:kind
|
about.nextdoor.com
|
about.nextdoor.com
|
Oct 7th, 2019 12:00AM
|
Engineering Manager
|
Open
|
Engineering
|
|
San Francisco, California, United States
|
San Francisco
|
CA
|
USA
|
Sep 30th, 2019 12:00AM
|
|
<p>Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world.</p>
<p>We are searching for an exceptional engineering leader to help scale our engineering team and technology. Qualified candidates will be equally comfortable with technical leadership, people management, recruiting top talent, and hands-on development work. Our teams work on a variety of technically challenging problems in platform and API design, mobile and web application development, scalability and cloud computing, data science and analysis, and much more.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Grow and mentor a strong, high-performing engineering team.</li>
<li>Collaborate with design and product teams regarding strategy, scope, and schedule.</li>
<li>Drive standards on quality, reliability, scalability, and performance.</li>
<li>Create infrastructure and process to support rapid organizational growth.</li>
<li>Foster and support a culture of innovation and excellence within the engineering organization.</li>
<li>Optimize developer productivity by continuously seeking efficiencies in process.</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>BS in relevant technical field</li>
<li>7+ years of software engineering experience at high-growth consumer internet companies.</li>
<li>5+ years experience managing and hiring engineering teams.</li>
<li>Proven success delivering highly reliable and scalable software systems.</li>
<li>Experience leading agile development teams on fast iteration cycles.</li>
<li>Significant programming experience in any of Python, Go, Java in a production environment.</li>
<li>Strong communication and presentation skills.</li>
<li>Exceptionally resourceful in a lean, flat organization.</li>
<li>Deep belief in the mission of Nextdoor</li>
</ul>
<p><strong>Benefits: </strong></p>
<ul>
<li>100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents</li>
<li>Paid vacation and company holidays</li>
<li>Free catered dinners Monday through Thursday and catered lunch on Wednesdays</li>
<li>Monthly gym stipend</li>
<li>One time cell phone &amp; headphone stipend</li>
<li>Annual learning and development stipend</li>
<li>Two paid volunteer days off</li>
<li>Pre-tax commuter benefits</li>
<li>Fully stocked kitchen with drinks, snacks and candy</li>
<li>La Marzocco espresso machine with Blue Bottle coffee</li>
<li>Health FSA</li>
<li>401K plan</li>
</ul>
|
|
|
|
|
Oct 7th, 2019 10:03AM
|
Oct 7th, 2019 10:03AM
|
Nextdoor
|
Technology
|
Software & Computer Services
|
|
nyse:kind
|
about.nextdoor.com
|
about.nextdoor.com
|
Oct 7th, 2019 12:00AM
|
Engineering Manager - Core Web
|
Open
|
Engineering
|
|
San Francisco, California, United States
|
San Francisco
|
CA
|
USA
|
Sep 30th, 2019 12:00AM
|
|
<p>Nextdoor’s purpose is to empower neighbors everywhere to build stronger local communities. Our mission is to be the essential local platform for neighbors to build connections, stay informed, and help each other in their everyday lives.</p>
<p>The Core Client team is responsible for core iOS, Android, and Web infrastructure and performance, as well as the implementation of client platform components central to the functionality of the app and site.</p>
<p>Some of the team’s recent projects include: </p>
<ul>
<li>Improving the stability of mobile application launch</li>
<li>Reducing the time-to-interactive for each platform</li>
<li>iPad compatibility</li>
<li>Achieving WCAG-compliant accessibility standards across all platforms</li>
</ul>
<p><strong>The Role:</strong></p>
<p>You will lead a team of full-stack engineers, working on features and systems that support the efforts of other product engineering teams while ensuring the code quality and performance of the core Web platform. The engineering manager partners with a product manager to set the overall strategy and roadmap for the team and coaches teammates to execute plans successfully. The work is a mixture of consumer-facing product and infrastructure.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Develop an engineering team through personal coaching, mentorship, and management.</li>
<li>Provide technical guidance on the architectural and product level.</li>
<li>Ensure quality and timeliness of shipped software.</li>
<li>Ensure project health and progress using project management tools such as JIRA.</li>
<li>Play an active role in recruiting for not only your team, but the entire engineering organization.</li>
<li>Facilitate collaboration across engineering teams.</li>
<li>Communicate plans and status with the leadership team.</li>
</ul>
<p> <strong>Requirements:</strong></p>
<ul>
<li>Bachelor's degree in relevant technical field</li>
<li>4+ years of relevant engineering experience, working on the development of consumer web/mobile applications.</li>
<li>2+ years of hands-on technical management experience.</li>
<li>Deep knowledge of at least 1 frontend Web framework, e.g. React.</li>
<li>Working knowledge of at least 1 server application framework, E.g. Django.</li>
</ul>
<p><strong>Benefits: </strong></p>
<ul>
<li>100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents</li>
<li>Paid vacation and company holidays</li>
<li>Free catered dinners Monday through Thursday and catered lunch on Wednesdays</li>
<li>Monthly gym stipend</li>
<li>One time cell phone &amp; headphone stipend</li>
<li>Annual learning and development stipend</li>
<li>Two paid volunteer days off</li>
<li>Pre-tax commuter benefits</li>
<li>Fully stocked kitchen with drinks, snacks and candy</li>
<li>La Marzocco espresso machine with Blue Bottle coffee</li>
<li>Health FSA</li>
<li>401K plan</li>
</ul>
|
|
|
|
|
Oct 7th, 2019 10:03AM
|
Oct 7th, 2019 10:03AM
|
Nextdoor
|
Technology
|
Software & Computer Services
|
|
nyse:kind
|
about.nextdoor.com
|
about.nextdoor.com
|
Oct 7th, 2019 12:00AM
|
Finance & Strategy, Senior Analyst
|
Open
|
Finance
|
|
San Francisco, California, United States
|
San Francisco
|
CA
|
USA
|
Sep 30th, 2019 12:00AM
|
|
<p>Do you believe residents can strengthen their neighborhoods through dialog and collaboration? Are you passionate about using the power of technology to build community? Would you like to join a transformative company and play a meaningful role in crafting its future? If so, we’d love to meet you.</p>
<p>Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world.</p>
<p>Nextdoor is used by millions of members in over 180,000 neighborhoods in the US. Since 2016, we have successfully launched in the Netherlands, UK, Germany, France, Italy, Spain and Australia, and we plan to extend our service further internationally in 2019 and beyond. We are based in San Francisco and backed by Silicon Valley’s leading investors.</p>
<p><strong>Role:</strong></p>
<p>Nextdoor is building its Finance &amp; Strategy team, and we are looking for a Senior Analyst who can be the foundation of that effort and improve strategic and financial decision making across the company. This position will be based in San Francisco and you will report to the Head of Finance &amp; Strategy.</p>
<p>You are right for this role if you are passionate about creating value through insightful analysis that drives business decisions. You enjoy building strong cross-functional relationships to help the company understand how all the pieces fit together and drive performance. You see the bigger picture, excel at juggling multiple priorities and consistently go above and beyond. You also exhibit a high attention to detail and with strong analytical skills.</p>
<p>Our team’s core value is trust – we build it by making what is complex simple, and we do it by creating analysis that is accurate and easy-to-understand. Business partners appreciate our insight and trust us to help them solve difficult problems.</p>
<p><strong>Responsibilities:</strong></p>
<p>This role will play an integral part in Nextdoor’s success. Key responsibilities include:</p>
<p><strong>Strategic Decision Support:</strong></p>
<p>We are the analytical advisor to our business partners. We lead analytics initiatives such as financial modeling, customer LTV analysis, product/competitive landscape benchmarking, identifying and analyzing relevant business metrics, and generating other data-driven analysis in support of key business / product decisions.</p>
<p><strong>Forecasting:</strong></p>
<p>We use data to predict short-term and long-term trends for making strategic decisions. We have intimate knowledge of the data available and actively mine it from our databases. We build models in Excel to understand complex relationships between variables and analyze variances to drive deeper insights.</p>
<p><strong>Financial Planning &amp; Reporting:</strong></p>
<p>We have an intimate understanding of Nextdoor’s business. We gain this by regularly partnering with business functions (e.g. Finance/Accounting, Business Intelligence, Marketing, Products, International) to analyze and report on the financial impact of decisions across the company. We support our business partners to manage their budgets and ensure they have assessed the impact of current and future marketing, product development and other investment initiatives.</p>
<p><strong>Qualifications:</strong></p>
<ul>
<li>A Bachelor’s Degree in Finance, Accounting, Economics, or another relevant field</li>
<li>2 to 6 years of relevant industry experience with financial modeling (e.g. investment banking, investing, finance at high-growth companies, consulting)</li>
<li>Understanding of the social media, digital advertising or consumer internet industries</li>
<li>Advanced proficiency in Excel. Experience with data visualization software such as Tableau a plus</li>
<li>Excellent interpersonal and communication skills</li>
<li>A highly analytical and inquisitive work style with a keen attention to detail – but also ability to see the big picture</li>
<li>Ability to handle multiple projects simultaneously in a fast-paced, high-growth environment</li>
<li>A strong passion for Nextdoor’s mission</li>
</ul>
<p><strong>Benefits: </strong></p>
<ul>
<li>100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents</li>
<li>Paid vacation and company holidays</li>
<li>Free catered dinners Monday through Thursday and catered lunch on Wednesdays</li>
<li>Monthly gym stipend</li>
<li>One time cell phone &amp; headphone stipend</li>
<li>Annual learning and development stipend</li>
<li>Two paid volunteer days off</li>
<li>Pre-tax commuter benefits</li>
<li>Fully stocked kitchen with drinks, snacks and candy</li>
<li>La Marzocco espresso machine with Blue Bottle coffee</li>
<li>Health FSA</li>
<li>401K plan</li>
</ul>
|
|
|
|
|
Oct 7th, 2019 10:03AM
|
Oct 7th, 2019 10:03AM
|
Nextdoor
|
Technology
|
Software & Computer Services
|
|
nyse:kind
|
about.nextdoor.com
|
about.nextdoor.com
|
Oct 7th, 2019 12:00AM
|
Salesforce Architect
|
Open
|
Information Technology
|
|
San Francisco, California, United States
|
San Francisco
|
CA
|
USA
|
Sep 30th, 2019 12:00AM
|
|
<p>Nextdoor is the essential local app where neighbors work together to build stronger, safer, happier communities, all over the world.</p>
<p>We are looking for a Salesforce Architect, who will provide scalable architecture solutions to business stakeholders, developers, engineering teams, and Business Analysts. The Salesforce Architect will be a subject matter expert (SME) in Salesforce.com platform, integrations, extensions, APEX, Salesforce Community, Visualforce, and other tools that extend the product. Responsible for Nextdoor’s CRM architecture, Vision, Strategy, and Roadmap. </p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Responsible for tracking small to large initiatives from initiation through post-launch. </li>
<li>Communicate regularly on program/project plans, progress, blockers, and risks to cross-functional stakeholders, sponsors, and Vendors.</li>
<li>Coordinate with stakeholders and participate in evaluation, and deployment of AppExchange packages and third party products to solve business problems. </li>
<li>Collaborate with Engineering and other leads to design and develop holistic and lean enterprise architecture to support Nextdoor’s business needs.</li>
<li>Partner with IT and business stakeholders to understand requirements, develop strategies to meet architecture/technology needs and provide technical design documents for implementation.</li>
<li>Manage in-house/external developers and guide them on most scalable solutions.</li>
<li>Responsible for code reviews and deployments to production. </li>
<li>Manage and configure integrations with Salesforce</li>
<li>Document technical architecture design and analysis work</li>
<li>Provide support for a diverse and rapidly growing user base</li>
<li>Hands-on with all aspects of our technical CRM operations</li>
<li>Closely monitor proper testing, performance, system updates, releases and security requirements</li>
</ul>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Bachelor’s Degree in Business Administration, Computer Science, or a related discipline. Additional certifications a plus</li>
<li>One or more Salesforce certifications (preference for Platform Developer II, Technical Architect)</li>
<li>3+ years of SFDC Enterprise Architecture experience</li>
<li>Hands-on experience with developer console and writing SOQL/SOSL queries</li>
<li>Experience with AppExchange and deploying/customizing 3rd party add-ons and managed packages</li>
<li>Skilled in APEX and Visualforce</li>
<li>Experience with Service, Sales and Community Cloud </li>
<li>Experience with Einstein</li>
<li>Experience with HTML, JavaScript, CSS</li>
<li>Expert in Enterprise integration architecture design and patterns, MicroServices and Orchestration</li>
<li>Experience migrating Salesforce from Classic to Lightning interface and working in a mixed environment</li>
<li>Experience with data integrity, data quality, data migration and data maintenance</li>
<li>Excellent interpersonal and communication skills</li>
<li>A highly analytical and inquisitive work style with keen attention to detail while possessing the ability to see the big picture</li>
<li>Ability to handle multiple projects simultaneously in a fast-paced, high-growth environment</li>
<li>A strong passion for Nextdoor’s mission</li>
</ul>
<p><strong>Benefits:</strong></p>
<ul>
<li>100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents</li>
<li>Paid vacation and company holidays</li>
<li>Free catered dinners Monday through Thursday and catered lunch on Wednesdays</li>
<li>Monthly gym stipend</li>
<li>One time cell phone &amp; headphone stipend</li>
<li>Annual learning and development stipend</li>
<li>Two paid volunteer days off</li>
<li>Pre-tax commuter benefits</li>
<li>Fully stocked kitchen with drinks, snacks and candy</li>
<li>La Marzocco espresso machine with Blue Bottle coffee</li>
<li>Health FSA</li>
<li>401K plan</li>
</ul>
|
|
|
|
|
Oct 7th, 2019 10:03AM
|
Oct 7th, 2019 10:03AM
|
Nextdoor
|
Technology
|
Software & Computer Services
|
|
nyse:kind
|
about.nextdoor.com
|
about.nextdoor.com
|
Oct 7th, 2019 12:00AM
|
Growth Marketing Associate
|
Open
|
Marketing
|
|
San Francisco, California, United States
|
San Francisco
|
CA
|
USA
|
Sep 30th, 2019 12:00AM
|
|
<p>Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world.</p>
<p>Nextdoor is looking for a Growth Marketing Associate who will help lead efforts to drive member growth initiatives. This person will operate as part of a dynamic three person team focusing on Nextdoor member growth and engagement activation. In addition to coming up with and leading marketing campaigns, this person will be critical in generating data driven insights to optimize marketing performance. The team is collaborative and while everyone has their area of focus, all are expected to roll up their sleeves and chip in when necessary. In some cases, this person may need to solve problems by building brand new solutions and processes. Most importantly, we're seeking someone who is passionate about building stronger, more resilient communities on a global scale. </p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Develop, lead and optimize marketing campaigns </li>
<li>Recommend improvements and insights based on actionable metrics</li>
<li>Collaborate with cross-functional teams to execute initiatives and drive project completion</li>
<li>Analyze performance data to inform optimization decisions</li>
<li>Be eager to serve as a team player and help with one off support requests as needed</li>
<li>Be willing to roll up your sleeves and do manual work when necessary </li>
</ul>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Ability to work under pressure and in a fast-paced environment</li>
<li>Strong analytical skills including strong proficiency in Excel and SQL</li>
<li>Proficiency in, or willingness to learn Tableau</li>
<li>Minimum of 2 years’ experience in a marketing or analytical role with multiple concurrent projects</li>
<li>Demonstrable experience in marketing data analytics and tools</li>
<li>Excellent written and verbal communication skills.</li>
<li>Well organized and detail-oriented</li>
<li>Excellent teamwork skills</li>
<li>Passion for building community and interfacing with Government agencies</li>
</ul>
<p><strong>Benefits:</strong></p>
<ul>
<li>An opportunity to grow communities, solve hard problems, and have a real impact in the world</li>
<li>Supportive, friendly, and adventurous environment with a team of talented, engaged colleagues </li>
<li>A comprehensive, industry-leading benefits package</li>
<li>100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents</li>
<li>Generous paid vacation </li>
<li>Weekly catered lunches and fully stocked kitchen (all sorts of drinks and snacks), plus catered dinners M-Th</li>
<li>Monthly wellness stipend</li>
<li>Personal learning and development stipend </li>
<li>Inspiring, creatively fulfilling offsites </li>
<li>Paid volunteer days off</li>
<li>Pre-tax commuter benefits</li>
<li>Health FSA</li>
<li>401K plan</li>
</ul>
|
|
|
|
|
Oct 7th, 2019 10:03AM
|
Oct 7th, 2019 10:03AM
|
Nextdoor
|
Technology
|
Software & Computer Services
|
|
nyse:kind
|
about.nextdoor.com
|
about.nextdoor.com
|
Oct 7th, 2019 12:00AM
|
(HRBP) Sr. People Partner, Marketing, Product and Revenue
|
Open
|
People
|
|
San Francisco, California, United States
|
San Francisco
|
CA
|
USA
|
Sep 30th, 2019 12:00AM
|
|
<p>We’re looking for a strategic, thoughtful, experienced senior HR Business Partner to support our Marketing, Product and Revenue teams. You should have a passion for influencing people strategy and building collaborative relationships across multiple levels of leaders and employees. You thrive in a collaborative and high growth environment where the work you do directly impacts the employee experience.</p>
<p>Reporting to the Head of Talent Management &amp; Development, you’ll partner closely with the executive leadership team members that oversee our global sales and marketing functions.</p>
<p><strong>Responsibilities: </strong></p>
<ul>
<li>Partner with executive leaders and provide thought leadership regarding organizational and people-related strategy and execution.</li>
<li>Coach all levels of managers on people strategy including organizational design, hiring, performance management, compensation, recognition, and learning and development.</li>
<li>Achieve a deep understanding of the business strategy, goals and objectives, and support organizational changes by developing and implementing appropriate change management plans.</li>
<li>Contribute to the development of People programs and processes such as workforce and succession planning, learning and development, and total rewards.</li>
<li>Lead business groups through Nextdoor’s People programs (engagement surveys, performance feedback cycles, compensation reviews, talent development, etc.).</li>
<li>Partner with our Recruiting team to aid in candidate selection.</li>
<li>Conduct employee relations investigations as needed. Be an impartial steward for the organization advocating for employees and the business, and modeling company values.</li>
<li>Guide and coach managers on how to appropriately manage and resolve complex people issues.</li>
<li>Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.</li>
<li>Promote a culture of feedback and transparent communication, reinforcing our mission and core values.</li>
</ul>
<p><strong>Qualifications:</strong></p>
<ul>
<li>8+ years experience in an HR Business Partner role, preferably in a tech start-up environment.</li>
<li>Experience supporting a sales and/or marketing C-suite executive. Global experience strongly preferred.</li>
<li>A collaborative, thoughtful leader who can operate at a strategic level but also perform operational/tactical responsibilities.</li>
<li>Experience working in a fast paced, high performance culture where the business is constantly evolving.</li>
<li>Proven ability to influence all levels of managers, think creatively, participate fully and work collaboratively to develop and execute programs.</li>
<li>Ability to think critically and anticipate issues before they arise, and proactively suggest long-term solutions.</li>
<li>Impeccable judgment and ability to balance the needs of the company, managers and employees.</li>
<li>Unquestioned integrity and a confident presence to effectively resolve sensitive employee issues.</li>
<li>A strong multi-tasker with an exceptional ability to prioritize and manage time effectively.</li>
<li>Comfortable with open communication and giving and receiving open, constructive feedback respectfully.</li>
<li>Previous experience in leading or partnering on organizational design efforts and change management planning.</li>
</ul>
<p><strong>Benefits: </strong></p>
<ul>
<li>100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents</li>
<li>Paid vacation and company holidays</li>
<li>Free catered dinners Monday through Thursday and catered lunch on Wednesdays</li>
<li>Monthly gym stipend</li>
<li>One time cell phone &amp; headphone stipend</li>
<li>Annual learning and development stipend</li>
<li>Two paid volunteer days off</li>
<li>Pre-tax commuter benefits</li>
<li>Fully stocked kitchen with drinks, snacks and candy</li>
<li>La Marzocco espresso machine with Blue Bottle coffee</li>
<li>Health FSA</li>
<li>401K plan</li>
</ul>
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Oct 7th, 2019 10:03AM
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Oct 7th, 2019 10:03AM
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Nextdoor
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Technology
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Software & Computer Services
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nyse:kind
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about.nextdoor.com
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about.nextdoor.com
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Oct 7th, 2019 12:00AM
|
Technical Recruiter, Product & Design
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Open
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Recruiting
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San Francisco, California, United States
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San Francisco
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CA
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USA
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Sep 30th, 2019 12:00AM
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|
<p>Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world.</p>
<p class="p2"><span class="s1">We’re looking for a passionate, results oriented, and experienced Technical Recruiter, Product &amp; Design to join us in building the team here at Nextdoor. You should be comfortable working in a fast-paced, start-up environment and have a passion for hiring on quality and building long-standing relationships in the industry. </span></p>
<p><strong>What you'll do in the role: </strong></p>
<ul>
<li class="li1"><span class="s2">Full-cycle recruitment for a range of positions, including Product &amp; Design</span></li>
<li class="li1"><span class="s2">Work closely and cross-functionally with hiring managers to: assess recruiting needs, understand job requirements, and develop job descriptions for each position; and tailor/refine recruitment process as-needed</span></li>
<li class="li1"><span class="s2">Build pipelines of qualified, high-caliber candidates using creative and effective sourcing strategies</span></li>
<li class="li1"><span class="s2">Source, screen and evaluate candidates’ backgrounds, qualifications, and general culture fit for Nextdoor</span></li>
<li class="li1"><span class="s2">Track candidates through Greenhouse ATS for reporting and metrics</span></li>
<li class="li1"><span class="s2">Engage, contact, and manage candidate experience throughout recruitment process, through close and pre-start</span></li>
<li class="li1"><span class="s2">Close: effectively, creatively and competitively</span></li>
<li class="li1"><span class="s2">Effectively communicate the Nextdoor mission, purpose and core values to a broad range of candidates, prospects and industry professionals</span></li>
</ul>
<p><strong>What we're looking for: </strong></p>
<ul>
<li class="li1"><span class="s2">3+ years experience full-cycle recruitment for a consumer facing technology company</span></li>
<li class="li1"><span class="s2">Proven track record of hiring exceptional candidates across multiple disciplines</span></li>
<li class="li1"><span class="s2">Passion for Nextdoor's mission</span></li>
<li class="li1"><span class="s2">Extremely strong organizational, presentation and selling skills</span></li>
<li class="li1"><span class="s2">Excellent communication: written, oral, in-person and on the phone</span></li>
<li class="li1"><span class="s2">Ability to adapt to changing priorities and thrive in a fast-paced startup environment</span></li>
<li class="li1"><span class="s2">BA/BS degree</span></li>
<li class="li1"><span class="s2">Bonus points for previous experience with Product &amp; Design recruiting </span></li>
</ul>
<p><strong>Benefits</strong></p>
<ul>
<li>100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents</li>
<li>An opportunity to grow communities, solve hard problems, and have a real impact in the world</li>
<li>Supportive, friendly, and adventurous environment with a team of talented, engaged colleagues</li>
<li>A comprehensive, industry-leading benefits package</li>
<li>Generous paid vacation </li>
<li>Weekly catered lunches and fully stocked kitchen (all sorts of drinks and snacks), plus catered dinners M-Th</li>
<li>Monthly wellness stipend</li>
<li>Personal learning and development stipend </li>
<li>Inspiring, creatively fulfilling offsites </li>
<li>Paid volunteer days off</li>
<li>Pre-tax commuter benefits</li>
<li>Health FSA</li>
<li>401K plan </li>
</ul>
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Oct 7th, 2019 10:03AM
|
Oct 7th, 2019 10:03AM
|
Nextdoor
|
Technology
|
Software & Computer Services
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|
nyse:kind
|
about.nextdoor.com
|
about.nextdoor.com
|
Oct 7th, 2019 12:00AM
|
Account Manager, West
|
Open
|
Sales & Account Management
|
|
San Francisco, California, United States
|
San Francisco
|
CA
|
USA
|
Sep 30th, 2019 12:00AM
|
|
<p>Nextdoor is the essential local app where neighbors work together to build stronger, safer, happier communities, all over the world.</p>
<p>We are looking for an Account Manager to help our advertising partners manage and grow their advertising campaigns on Nextdoor. You’ll work closely with clients and agencies to develop and execute advertising buys on the platform, while also partnering with product management and engineering teams to provide feedback on campaigns and identifying opportunities to implement solutions to improve the efficacy of our team and product. If you're great with people, insanely detail-oriented and a creative problem solver, come join our ‘hood!</p>
<p><strong>Responsibilities</strong>:</p>
<ul>
<li>Build and manage strong relationships with advertising and agency partners</li>
<li>Provide excellent customer service to Nextdoor advertising partners by developing effective campaigns and recommending best practices</li>
<li>Execute, optimize and analyze advertising campaigns on Nextdoor using internal tools and dashboards</li>
<li>Manage all aspects of the campaign, from the initial contract to final billing needs while proactively monitoring and solving campaign-related issues in a timely manner</li>
<li>Develop strong product and technical expertise with the ability to educate partners on the Nextdoor platform</li>
<li>Provide valuable feedback to internal product teams as well as identify and implement internal process improvement that will help scale our business</li>
</ul>
<p><strong>Requirements: </strong></p>
<ul>
<li>5-7 years experience in account management or other client-facing media role</li>
<li>Experience with analyzing data to deliver actionable insights</li>
<li>Experience developing and executing media/marketing/social campaigns</li>
<li>Ability to thrive in a fast-paced and high-volume environment</li>
<li>Ability to manage multiple projects while maintaining strong attention to detail</li>
<li>Self-motivated and comfortable dealing with ambiguity</li>
<li>Positive attitude and team-oriented mentality</li>
</ul>
<p><strong>Benefits</strong>:</p>
<ul>
<li>100% company-paid health insurance premiums (medical, dental and vision) for you and your dependents</li>
<li>Paid vacation and company holidays</li>
<li>Free catered dinners Monday through Thursday and catered lunch on Wednesdays</li>
<li>Monthly gym stipend</li>
<li>One time cell phone &amp; headphone stipend</li>
<li>Annual learning and development stipend</li>
<li>Two paid volunteer days off</li>
<li>Pre-tax commuter benefits</li>
<li>Fully stocked kitchen with drinks, snacks and candy</li>
<li>La Marzocco espresso machine with Blue Bottle coffee</li>
<li>Health FSA</li>
<li>401K plan</li>
</ul>
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|
|
|
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Oct 7th, 2019 10:03AM
|
Oct 7th, 2019 10:03AM
|
Nextdoor
|
Technology
|
Software & Computer Services
|