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Kohl's

- NYSE:KSS
Last Updated 2019-10-18

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nyse:kss kohlscareers.com kohlscareers.com Aug 15th, 2018 12:00AM Sr Architect Open Nov 6th, 2017 12:00AM PRIMARY RESPONSIBILITIESDesign, architect, and provide governance of complete and complex frameworks, systems, and large scale technology solutions that deliver business value across the organization, continuously improving time to market. Define processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility. Create road maps that translate business requirements into technology solutions. Specify IT hardware and software plans and develop implementation road maps. Conceive system interfaces and business application prototypes. Design and develop application solutions. Support and may lead initiatives including multiple features and applications involving highly integrated design and architecture. Design and deploy multiple segments of enterprise operating environments. Accountable for development of architecture for current business solutions, accounting for future business needs. Act as technical point of contact. Recommend solutions based on established best practices. Use conceptual thinking to solve problems. Communicate with Technology Management Leadership on status issues and decisions to influence outcomes. Lead meetings with partners, create and deliver presentations and communications.QUALIFICATIONSrequiredBachelor’s degree or foreign equivalent in Computer Engineering, Information Science, Computer Science, or related field.Five (5) years of progressive experience as a Solutions Architect, Associate Engineer, or related occupation.Must have three (3) years of work experience in the following:Building Enterprise iOS Native Apps and Mobile Web Apps. Architecting, Developing and Publishing apps to Google Play Store and App Store;Design Patterns, and Frameworks on iOS and Android;Android platform tools such as Fragments, Action Bars, Volley, Transitions, TranslucentStyling;iOS platform tools such as Cocoa SDK, Core Animation, Core Data, GCD, and MapKit, Xcode and developer tools; Dependency Injection Frameworks such as Dagger 2, OpenGL 2.0;Designing and Developing Applications using REST API’s; andMust have at least 1 year of experience in the following: Scripting languages such as Perl/Ruby.#LI-DNP Aug 15th, 2018 01:12PM Aug 15th, 2018 01:12PM Consumer Services General Retailers
nyse:kss kohlscareers.com kohlscareers.com Aug 15th, 2018 12:00AM Full-Time Sales Lead Open Feb 19th, 2018 12:00AM Position Summary:  Responsible for greeting and offering assistance to customers as needed.  Executes department merchandising and operational functions to Company Standards.  Directs workflow to Sales Associates, orients and trains new Sales Associates.   Primary Duties and Responsibilities: Customer Service: “Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered.  Leads others to smile and say hi. Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.  Leads fellow Associates through Yes We Can actions and behaviors. Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer. Effectively responds to questions and requests from customers. Promptly responds to call box/phone pages. Sets the standard for customer service expectations within their area by complying with all of the Kohl’s Service Standards. Responds appropriately to POS backup calls and Service Desk calls.  Assists at POS and Customer Service as needed and complies with the Company’s “2 in-a-line” standard. Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor.  Processes rainchecks within Company standards. Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards and motivates others to do the same. Solicits customer service survey participation and Kohl’s e-mail participation.   Training and Supervision: Assigns tasks and directs workflow to Sales Associates. Orients and trains Sales Associates on selling floor operations and best practices. Ensures Sales Associates are maintaining Company standards. Leads Sales Associate team by example in demonstrating and assisting with department and fitting room merchandise recovery and sales floor returns. Maintains fitting rooms, sales floor, and work area. Works with all Supervisors, including Area Supervisors to ensure integrity and adherence to the communication manual. Leads and directs workflow of Associate teams by utilizing monthly updates, communication books, etc. in accordance with Company merchandise presentation standards. Offers suggestions for improvement to Store Management.   Operations: Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store. Assists the replenishment team in utilizing all replenishment reports daily and ensures Company in-stock goals are maintained. Responsible for maintaining merchandising and visual presentation standards within their areas of responsibility. Executes all merchandise presentation directives and standards.  Assists in ensuring these standards are met while merchandising incoming truck freight and replenishing the sales floor. Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to Supervisor, Area Supervisor, or E3. Assists with price changes, ISC memos, callbacks, transfers, and other paperwork as directed by Supervisor.  Participates in Loss Prevention and Inventory Control programs. Arranges merchandise on fixtures and maintains non-promotional signs on the sales floor according to Company standards.  Resolves ad issues as needed by changing signs to reflect current sale price. Assists in the maintenance of Company stockroom capacity and organizational guidelines by following Company best practices. Follows Company best practices and participates in Company programs (ie: rewraps, mis-mates, damages, defectives, even exchanges and store shortage action plans).   Communication: Communicates policies and procedures to Sales associates. Provides feedback to management on Sales Associate work performance as needed.   Other Duties and Responsibilities: Performs/assists in other duties as assigned.  Examples may include, but are not limited to: tasks in other sales floor and fitting room areas outside of immediate department area, sales floor and fitting room recovery, housekeeping duties, preparation and taking of inventory, stock room organization and other tasks as assigned.   Preferred Qualifications: Prior experience in sales, customer service or other work environment working with the public. Prior supervisory experience in one of the above environments.   Job Requirements:  Ability to lift 50 pounds on an occasional to frequent basis.  Greater than 50 pounds = 1 Associate per 50 pounds. Ability to spend up to 100% of work time standing or moving about the departments within the store.  Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis. Adherence to Company policy and procedures is required. Regular attendance is required.   Additional Information: Effective verbal and written communication skills. Basic math and reading skills, legible handwriting, and attention to detail. Ability to work as part of a team and interact effectively with others. Critical features of this job are described within this job description.  Job responsibilities may change at any time due to business needs. Please discuss requests for reasonable accommodations with hiring manager. Aug 15th, 2018 01:12PM Aug 15th, 2018 01:12PM Consumer Services General Retailers
nyse:kss kohlscareers.com kohlscareers.com Aug 15th, 2018 12:00AM Full-Time Sales Lead Open Feb 19th, 2018 12:00AM Position Summary: Responsible for greeting and offering assistance to customers as needed.  Executes department merchandising and operational functions to Company Standards.  Directs workflow to Sales Associates, orients and trains new Sales Associates. Primary Duties and Responsibilities:Customer Service:“Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered.  Leads others to smile and say hi.Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.  Leads fellow Associates through Yes We Can actions and behaviors.Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer.Effectively responds to questions and requests from customers.Promptly responds to call box/phone pages.Sets the standard for customer service expectations within their area by complying with all of the Kohl’s Service Standards.Responds appropriately to POS backup calls and Service Desk calls.  Assists at POS and Customer Service as needed and complies with the Company’s “2 in-a-line” standard.Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor.  Processes rainchecks within Company standards.Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards and motivates others to do the same.Solicits customer service survey participation and Kohl’s e-mail participation. Training and Supervision:Assigns tasks and directs workflow to Sales Associates.Orients and trains Sales Associates on selling floor operations and best practices.Ensures Sales Associates are maintaining Company standards.Leads Sales Associate team by example in demonstrating and assisting with department and fitting room merchandise recovery and sales floor returns. Maintains fitting rooms, sales floor, and work area.Works with all Supervisors, including Area Supervisors to ensure integrity and adherence to the communication manual.Leads and directs workflow of Associate teams by utilizing monthly updates, communication books, etc. in accordance with Company merchandise presentation standards.Offers suggestions for improvement to Store Management. Operations:Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store.Assists the replenishment team in utilizing all replenishment reports daily and ensures Company in-stock goals are maintained.Responsible for maintaining merchandising and visual presentation standards within their areas of responsibility.Executes all merchandise presentation directives and standards.  Assists in ensuring these standards are met while merchandising incoming truck freight and replenishing the sales floor.Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to Supervisor, Area Supervisor, or E3.Assists with price changes, ISC memos, callbacks, transfers, and other paperwork as directed by Supervisor.  Participates in Loss Prevention and Inventory Control programs.Arranges merchandise on fixtures and maintains non-promotional signs on the sales floor according to Company standards.  Resolves ad issues as needed by changing signs to reflect current sale price.Assists in the maintenance of Company stockroom capacity and organizational guidelines by following Company best practices.Follows Company best practices and participates in Company programs (ie: rewraps, mis-mates, damages, defectives, even exchanges and store shortage action plans). Communication:Communicates policies and procedures to Sales associates.Provides feedback to management on Sales Associate work performance as needed. Other Duties and Responsibilities:Performs/assists in other duties as assigned.  Examples may include, but are not limited to: tasks in other sales floor and fitting room areas outside of immediate department area, sales floor and fitting room recovery, housekeeping duties, preparation and taking of inventory, stock room organization and other tasks as assigned. Preferred Qualifications:Prior experience in sales, customer service or other work environment working with the public.Prior supervisory experience in one of the above environments. Job Requirements:  Ability to lift 50 pounds on an occasional to frequent basis.  Greater than 50 pounds = 1 Associate per 50 pounds.Ability to spend up to 100% of work time standing or moving about the departments within the store.  Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis.Adherence to Company policy and procedures is required.Regular attendance is required. Additional Information:Effective verbal and written communication skills.Basic math and reading skills, legible handwriting, and attention to detail.Ability to work as part of a team and interact effectively with others.Critical features of this job are described within this job description.  Job responsibilities may change at any time due to business needs.Please discuss requests for reasonable accommodations with hiring manager. Aug 15th, 2018 01:12PM Aug 15th, 2018 01:12PM Consumer Services General Retailers
nyse:kss kohlscareers.com kohlscareers.com Aug 15th, 2018 12:00AM Full-Time Sales Lead Open Feb 21st, 2018 12:00AM Position Summary: Responsible for greeting and offering assistance to customers as needed.  Executes department merchandising and operational functions to Company Standards.  Directs workflow to Sales Associates, orients and trains new Sales Associates. Primary Duties and Responsibilities:Customer Service:“Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered.  Leads others to smile and say hi.Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.  Leads fellow Associates through Yes We Can actions and behaviors.Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer.Effectively responds to questions and requests from customers.Promptly responds to call box/phone pages.Sets the standard for customer service expectations within their area by complying with all of the Kohl’s Service Standards.Responds appropriately to POS backup calls and Service Desk calls.  Assists at POS and Customer Service as needed and complies with the Company’s “2 in-a-line” standard.Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor.  Processes rainchecks within Company standards.Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards and motivates others to do the same.Solicits customer service survey participation and Kohl’s e-mail participation. Training and Supervision:Assigns tasks and directs workflow to Sales Associates.Orients and trains Sales Associates on selling floor operations and best practices.Ensures Sales Associates are maintaining Company standards.Leads Sales Associate team by example in demonstrating and assisting with department and fitting room merchandise recovery and sales floor returns. Maintains fitting rooms, sales floor, and work area.Works with all Supervisors, including Area Supervisors to ensure integrity and adherence to the communication manual.Leads and directs workflow of Associate teams by utilizing monthly updates, communication books, etc. in accordance with Company merchandise presentation standards.Offers suggestions for improvement to Store Management. Operations:Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store.Assists the replenishment team in utilizing all replenishment reports daily and ensures Company in-stock goals are maintained.Responsible for maintaining merchandising and visual presentation standards within their areas of responsibility.Executes all merchandise presentation directives and standards.  Assists in ensuring these standards are met while merchandising incoming truck freight and replenishing the sales floor.Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to Supervisor, Area Supervisor, or E3.Assists with price changes, ISC memos, callbacks, transfers, and other paperwork as directed by Supervisor.  Participates in Loss Prevention and Inventory Control programs.Arranges merchandise on fixtures and maintains non-promotional signs on the sales floor according to Company standards.  Resolves ad issues as needed by changing signs to reflect current sale price.Assists in the maintenance of Company stockroom capacity and organizational guidelines by following Company best practices.Follows Company best practices and participates in Company programs (ie: rewraps, mis-mates, damages, defectives, even exchanges and store shortage action plans). Communication:Communicates policies and procedures to Sales associates.Provides feedback to management on Sales Associate work performance as needed. Other Duties and Responsibilities:Performs/assists in other duties as assigned.  Examples may include, but are not limited to: tasks in other sales floor and fitting room areas outside of immediate department area, sales floor and fitting room recovery, housekeeping duties, preparation and taking of inventory, stock room organization and other tasks as assigned. Preferred Qualifications:Prior experience in sales, customer service or other work environment working with the public.Prior supervisory experience in one of the above environments. Job Requirements:  Ability to lift 50 pounds on an occasional to frequent basis.  Greater than 50 pounds = 1 Associate per 50 pounds.Ability to spend up to 100% of work time standing or moving about the departments within the store.  Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis.Adherence to Company policy and procedures is required.Regular attendance is required. Additional Information:Effective verbal and written communication skills.Basic math and reading skills, legible handwriting, and attention to detail.Ability to work as part of a team and interact effectively with others.Critical features of this job are described within this job description.  Job responsibilities may change at any time due to business needs.Please discuss requests for reasonable accommodations with hiring manager. Aug 15th, 2018 01:12PM Aug 15th, 2018 01:12PM Consumer Services General Retailers
nyse:kss kohlscareers.com kohlscareers.com Aug 15th, 2018 12:00AM Full-Time Visual Merchandiser Open Feb 21st, 2018 12:00AM Position Summary:  Implements all aspects of merchandise and visual presentation in accordance with Corporate directives.  Assists Store Management in maintaining fixture/graphic disciplines, signing, and merchandising directives throughout the store.  Participates in New Store openings and renovations throughout the Company.  Trains new Visual Associates as necessary. Primary Duties and Responsibilities:Customer Service:“Smiles and Says Hi!”  Leads by example by greeting all customers and Associates with a smile and encourages others to smile and say hi.  Assists customers in a friendly, courteous manner.Demonstrates leadership as a problem solver and decision-maker pursuant to the “Yes We Can” policy by efficiently resolving customer’s questions and requests.  Leads fellow Associates through Yes We Can actions and behaviors. . (i.e. team lifts of heavy packages, supporting fellow teammates needs/requests as appropriate.)Uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer.Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards and motivates others to do the sameAssists at POS during peak sales periods as needed.Training and Supervision:Assigns tasks and directs workflow to Department Associates as needed.Orients and trains Associates on selling floor operations and Best Practices.Ensures Associates are maintaining Company standards.Leads and assists with department and fitting room merchandise recovery and sales floor returns by following Company guidelines. Maintains fitting rooms, sales floor, and work area.Works with all Supervisors, including Area Supervisors to ensure integrity and adherence to the communication manual.Lead and assist associate teams in accordance with Company Merchandise Presentation Standards, in utilizing monthly updates, communication books etc., in accordance with Company merchandise presentation standards.Offers suggestions for improvement to Management.Operations:Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store.Merchandises and maintains strikepoints in accordance with Company directives.  Ensures sizing execution to Company standards in areas of responsibility.Executes graphic placement, hot topics, and seasonal properties in a timely manner.Maintains a neat, clean, and organized work and storage area.  Maintains proper care of all visual components, graphics, tools and supplies and returns all visual merchandise to the correct location in the stockroomResponsible for effectively using Company tools (i.e. Storenet, K-Planner, Communication Books) to plan, communicate, and share information with associate store teams.Organizes and implements fixtures disciplines to enhance product presentation in accordance with corporate directives and merchandise standards.  Assists in merchandising departments to execute monthly update.Organizes, supervises and participates in merchandise sets.  Ensures sets are executed using merchandise presentation standards. Trains Associates on the disciplines. Reports missing or damaged fixtures within 24 hours of receipt.In partnership with Store Management, ensure shopability of store is maintained for improved customer service and sales.In partnership with Store Management, installs seasonal directives in accordance to corporate directives (i.e. trim a tree, gift registry, end cap programs, and/or capital rollouts)Executes all mannequin and form changes as directed on the visual workload calendar.  Arranges for mannequin repair or replacement.  Follows monthly mannequin direction for merchandise selection.Ensures installation of all event signing and graphic collateral as directed.  Reports missing or damaged collateral within 24 hours of receipt.  Regularly monitors all store signing to ensure integrity of daily, sale and seasonal signing programs.  Informs management team on any discrepancies. Requests additional sign toppers the store may require.  Assists with event set-up, including the Bridal Event.Completes in a timely manner all surveys and counts for Corporate.Adheres to Company policy and procedure when requesting supplies as needed for merchandise and visual presentation.Disposes of discontinued graphics, fixtures and other visual items according to Company guidelines in a timely manner.Travels to new stores or remodels as necessary.  Participates in New Store/remodel conference calls as necessary. Assists Management in training of new Visual Associates and freight team.Assists Store Management in training new ASM’s in sales floor merchandising skills. Participates in Store tour with DM to gain understanding of visual presentation opportunities.Works as needed with Loss Prevention Manager and District Auditor to find resolution to Store issues.Completes inventory prep of visual areas pursuant to Corporate guidelines.Other Duties and Responsibilities:Performs other duties as assigned.  Examples include, but are not limited to:  taking an inventory or participating as a new store visual support associate; traveling as needed through the home district and into other districts as required in support of ongoing new store and remodel programs.Preferred Qualifications:Prior experience in merchandising and visual presentation in a retail environment.Working knowledge of basic carpentry tools.Basic computer skills, including Excel and Word.Job Requirements:  Ability to lift 50 pounds on an occasional to frequent basis.  Greater than 50 pounds = 1 Associate per 50 pounds.Ability to spend up to 100% of work time standing or moving about the departments within the store.  Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis.Adherence to Company policy and procedures is required. Regular attendance is required.Flexible schedule which may include occasional overnight shifts and weekends.Additional Information:Effective verbal and written communication skills. Basic math and reading skills, legible handwriting, and attention to detail.Ability to work as part of a team and interact effectively with ot Aug 15th, 2018 01:12PM Aug 15th, 2018 01:12PM Consumer Services General Retailers
nyse:kss kohlscareers.com kohlscareers.com Aug 15th, 2018 12:00AM Full-Time Sales Lead Open Feb 22nd, 2018 12:00AM Position Summary: Responsible for greeting and offering assistance to customers as needed.  Executes department merchandising and operational functions to Company Standards.  Directs workflow to Sales Associates, orients and trains new Sales Associates.Primary Duties and Responsibilities:Customer Service:“Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered.  Leads others to smile and say hi.Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.  Leads fellow Associates through Yes We Can actions and behaviors.Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer.Effectively responds to questions and requests from customers.Promptly responds to call box/phone pages.Sets the standard for customer service expectations within their area by complying with all of the Kohl’s Service Standards.Responds appropriately to POS backup calls and Service Desk calls.  Assists at POS and Customer Service as needed and complies with the Company’s “2 in-a-line” standard.Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor.  Processes rainchecks within Company standards.Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards and motivates others to do the same.Solicits customer service survey participation and Kohl’s e-mail participation.Training and Supervision:Assigns tasks and directs workflow to Sales Associates.Orients and trains Sales Associates on selling floor operations and best practices.Ensures Sales Associates are maintaining Company standards.Leads Sales Associate team by example in demonstrating and assisting with department and fitting room merchandise recovery and sales floor returns. Maintains fitting rooms, sales floor, and work area.Works with all Supervisors, including Area Supervisors to ensure integrity and adherence to the communication manual.Leads and directs workflow of Associate teams by utilizing monthly updates, communication books, etc. in accordance with Company merchandise presentation standards.Offers suggestions for improvement to Store Management.Operations:Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store.Assists the replenishment team in utilizing all replenishment reports daily and ensures Company in-stock goals are maintained.Responsible for maintaining merchandising and visual presentation standards within their areas of responsibility.Executes all merchandise presentation directives and standards.  Assists in ensuring these standards are met while merchandising incoming truck freight and replenishing the sales floor.Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to Supervisor, Area Supervisor, or E3.Assists with price changes, ISC memos, callbacks, transfers, and other paperwork as directed by Supervisor.  Participates in Loss Prevention and Inventory Control programs.Arranges merchandise on fixtures and maintains non-promotional signs on the sales floor according to Company standards.  Resolves ad issues as needed by changing signs to reflect current sale price.Assists in the maintenance of Company stockroom capacity and organizational guidelines by following Company best practices.Follows Company best practices and participates in Company programs (ie: rewraps, mis-mates, damages, defectives, even exchanges and store shortage action plans).Communication:Communicates policies and procedures to Sales associates.Provides feedback to management on Sales Associate work performance as needed.Other Duties and Responsibilities:Performs/assists in other duties as assigned.  Examples may include, but are not limited to: tasks in other sales floor and fitting room areas outside of immediate department area, sales floor and fitting room recovery, housekeeping duties, preparation and taking of inventory, stock room organization and other tasks as assigned.Preferred Qualifications:Prior experience in sales, customer service or other work environment working with the public.Prior supervisory experience in one of the above environments.Job Requirements:  Ability to lift 50 pounds on an occasional to frequent basis.  Greater than 50 pounds = 1 Associate per 50 pounds.Ability to spend up to 100% of work time standing or moving about the departments within the store.  Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis.Adherence to Company policy and procedures is required.Regular attendance is required.Additional Information:Effective verbal and written communication skills.Basic math and reading skills, legible handwriting, and attention to detail.Ability to work as part of a team and interact effectively with others.Critical features of this job are described within this job description.  Job responsibilities may change at any time due to business needs.Please discuss requests for reasonable accommodations with hiring manager. Aug 15th, 2018 01:12PM Aug 15th, 2018 01:12PM Consumer Services General Retailers
nyse:kss kohlscareers.com kohlscareers.com Aug 15th, 2018 12:00AM Full-Time Sales Lead Open Feb 22nd, 2018 12:00AM Position Summary: Responsible for greeting and offering assistance to customers as needed.  Executes department merchandising and operational functions to Company Standards.  Directs workflow to Sales Associates, orients and trains new Sales Associates.Primary Duties and Responsibilities:Customer Service:“Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered.  Leads others to smile and say hi.Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.  Leads fellow Associates through Yes We Can actions and behaviors.Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer.Effectively responds to questions and requests from customers.Promptly responds to call box/phone pages.Sets the standard for customer service expectations within their area by complying with all of the Kohl’s Service Standards.Responds appropriately to POS backup calls and Service Desk calls.  Assists at POS and Customer Service as needed and complies with the Company’s “2 in-a-line” standard.Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor.  Processes rainchecks within Company standards.Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards and motivates others to do the same.Solicits customer service survey participation and Kohl’s e-mail participation.Training and Supervision:Assigns tasks and directs workflow to Sales Associates.Orients and trains Sales Associates on selling floor operations and best practices.Ensures Sales Associates are maintaining Company standards.Leads Sales Associate team by example in demonstrating and assisting with department and fitting room merchandise recovery and sales floor returns. Maintains fitting rooms, sales floor, and work area.Works with all Supervisors, including Area Supervisors to ensure integrity and adherence to the communication manual.Leads and directs workflow of Associate teams by utilizing monthly updates, communication books, etc. in accordance with Company merchandise presentation standards.Offers suggestions for improvement to Store Management.Operations:Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store.Assists the replenishment team in utilizing all replenishment reports daily and ensures Company in-stock goals are maintained.Responsible for maintaining merchandising and visual presentation standards within their areas of responsibility.Executes all merchandise presentation directives and standards.  Assists in ensuring these standards are met while merchandising incoming truck freight and replenishing the sales floor.Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to Supervisor, Area Supervisor, or E3.Assists with price changes, ISC memos, callbacks, transfers, and other paperwork as directed by Supervisor.  Participates in Loss Prevention and Inventory Control programs.Arranges merchandise on fixtures and maintains non-promotional signs on the sales floor according to Company standards.  Resolves ad issues as needed by changing signs to reflect current sale price.Assists in the maintenance of Company stockroom capacity and organizational guidelines by following Company best practices.Follows Company best practices and participates in Company programs (ie: rewraps, mis-mates, damages, defectives, even exchanges and store shortage action plans).Communication:Communicates policies and procedures to Sales associates.Provides feedback to management on Sales Associate work performance as needed.Other Duties and Responsibilities:Performs/assists in other duties as assigned.  Examples may include, but are not limited to: tasks in other sales floor and fitting room areas outside of immediate department area, sales floor and fitting room recovery, housekeeping duties, preparation and taking of inventory, stock room organization and other tasks as assigned.Preferred Qualifications:Prior experience in sales, customer service or other work environment working with the public.Prior supervisory experience in one of the above environments.Job Requirements:  Ability to lift 50 pounds on an occasional to frequent basis.  Greater than 50 pounds = 1 Associate per 50 pounds.Ability to spend up to 100% of work time standing or moving about the departments within the store.  Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis.Adherence to Company policy and procedures is required.Regular attendance is required.Additional Information:Effective verbal and written communication skills.Basic math and reading skills, legible handwriting, and attention to detail.Ability to work as part of a team and interact effectively with others.Critical features of this job are described within this job description.  Job responsibilities may change at any time due to business needs.Please discuss requests for reasonable accommodations with hiring manager. Aug 15th, 2018 01:12PM Aug 15th, 2018 01:12PM Consumer Services General Retailers
nyse:kss kohlscareers.com kohlscareers.com Aug 15th, 2018 12:00AM Full-Time Sales Lead Open Feb 23rd, 2018 12:00AM Position Summary:  Responsible for greeting and offering assistance to customers as needed.  Executes department merchandising and operational functions to Company Standards.  Directs workflow to Sales Associates, orients and trains new Sales Associates.   Primary Duties and Responsibilities: Customer Service: “Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered.  Leads others to smile and say hi. Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.  Leads fellow Associates through Yes We Can actions and behaviors. Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer. Effectively responds to questions and requests from customers. Promptly responds to call box/phone pages. Sets the standard for customer service expectations within their area by complying with all of the Kohl’s Service Standards. Responds appropriately to POS backup calls and Service Desk calls.  Assists at POS and Customer Service as needed and complies with the Company’s “2 in-a-line” standard. Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor.  Processes rainchecks within Company standards. Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards and motivates others to do the same. Solicits customer service survey participation and Kohl’s e-mail participation.   Training and Supervision: Assigns tasks and directs workflow to Sales Associates. Orients and trains Sales Associates on selling floor operations and best practices. Ensures Sales Associates are maintaining Company standards. Leads Sales Associate team by example in demonstrating and assisting with department and fitting room merchandise recovery and sales floor returns. Maintains fitting rooms, sales floor, and work area. Works with all Supervisors, including Area Supervisors to ensure integrity and adherence to the communication manual. Leads and directs workflow of Associate teams by utilizing monthly updates, communication books, etc. in accordance with Company merchandise presentation standards. Offers suggestions for improvement to Store Management.   Operations: Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store. Assists the replenishment team in utilizing all replenishment reports daily and ensures Company in-stock goals are maintained. Responsible for maintaining merchandising and visual presentation standards within their areas of responsibility. Executes all merchandise presentation directives and standards.  Assists in ensuring these standards are met while merchandising incoming truck freight and replenishing the sales floor. Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to Supervisor, Area Supervisor, or E3. Assists with price changes, ISC memos, callbacks, transfers, and other paperwork as directed by Supervisor.  Participates in Loss Prevention and Inventory Control programs. Arranges merchandise on fixtures and maintains non-promotional signs on the sales floor according to Company standards.  Resolves ad issues as needed by changing signs to reflect current sale price. Assists in the maintenance of Company stockroom capacity and organizational guidelines by following Company best practices. Follows Company best practices and participates in Company programs (ie: rewraps, mis-mates, damages, defectives, even exchanges and store shortage action plans).   Communication: Communicates policies and procedures to Sales associates. Provides feedback to management on Sales Associate work performance as needed.   Other Duties and Responsibilities: Performs/assists in other duties as assigned.  Examples may include, but are not limited to: tasks in other sales floor and fitting room areas outside of immediate department area, sales floor and fitting room recovery, housekeeping duties, preparation and taking of inventory, stock room organization and other tasks as assigned.   Preferred Qualifications: Prior experience in sales, customer service or other work environment working with the public. Prior supervisory experience in one of the above environments.   Job Requirements:  Ability to lift 50 pounds on an occasional to frequent basis.  Greater than 50 pounds = 1 Associate per 50 pounds. Ability to spend up to 100% of work time standing or moving about the departments within the store.  Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis. Adherence to Company policy and procedures is required. Regular attendance is required.   Additional Information: Effective verbal and written communication skills. Basic math and reading skills, legible handwriting, and attention to detail. Ability to work as part of a team and interact effectively with others. Critical features of this job are described within this job description.  Job responsibilities may change at any time due to business needs. Please discuss requests for reasonable accommodations with hiring manager. Aug 15th, 2018 01:12PM Aug 15th, 2018 01:12PM Consumer Services General Retailers
nyse:kss kohlscareers.com kohlscareers.com Aug 15th, 2018 12:00AM Full-Time Beauty Advisor Open Feb 27th, 2018 12:00AM Position Summary: Responsible for ensuring day-to-day communication from Corporate is directed to the appropriate Executive and/or Associate, maintaining Associate information, timekeeping and scheduling systems, reporting total store payroll, and other functions as directed by the store management team.Primary Duties and Responsibilities: Customer Service:“Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered. Encourages others to smile and say hi. Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.Supports fellow Associates through Yes We Can actions and behaviors. (i.e. team lifts of heavy packages, supporting fellow teammates needs/requests as appropriate.)OperationsUtilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store.Reads and distributes store's communication including K-Net, email and mail toes; monitors store workload calendar and responsibilities.Enters and maintains all applicable data in the store scheduling system; reviews and edits store schedules in accordance with management directives.Processes store payroll utilizing ASSETS functions, including monitoring overtime, making all timecard edits, and entering information into projection screen.Organizes new hire paperwork; completes and submits employment status, job and personal information into projection screen.Assembles and maintains files for all Associates' touchbases and Kohl's Super Star Award; maintains store roster board.Regularly updates and maintains Associate attendance records, vacation requests, personal days and overtime.Orders supplies following store budget guidelines;works with store management to monitor store expenses.Organizes and distributes price changes, ISCs callbacks and RTVs daily. Checks all price changes for timely completion and accuracy. Verifies, processes and files.Oversees direct store receiving paperwork and merchandise transfers; processes rainchecks in accordance with Company procedures. Checks all paperwork for accuracy.Reviews ASSETS generated schedules; compares scheduled hours to labor hours, identifies gaps, and communicates them to the Store Management team to rectify.Oversees K-Planner calendar and responsibilities.Other Duties and Responsibilities: Performs other duties as assigned. Examples include, but are not limited to Answering the store phoneAssisting customers at POS and Service DeskAssisting in the Cash OfficeAssisting with tasks in selling floor departmentsResolving RF and other equipment issuesParticipating in store meetingsAssisting in the preparation and taking of inventoryDistributing annual performance appraisals to managers and monitoring review process for timely completionTraining a backup Store Administrative AssistantRequired QualificationsPrior Administrative experience in a general office, in expense control or in human resource administration.Job Requirements: Ability to lift up to 40 pounds on a frequent basis. Physical activities may include holding a scanning gun; keying and processing register transactions; lifting and bagging merchandise; bending, stooping and reaching on a frequent basis.Ability to maintain a high level of confidentiality.Adherence to Company policy and procedures is required.Regular attendance is required.Effective verbal and written communication skills.Basic math and reading skills, legible handwriting, and attention to detail.Working knowledge of Microsoft Office (including Word and Excel) and computer basics.Ability to work as part of a team and interact effe Aug 15th, 2018 01:12PM Aug 15th, 2018 01:12PM Consumer Services General Retailers
nyse:kss kohlscareers.com kohlscareers.com Aug 15th, 2018 12:00AM Full-Time Sales Lead Open Feb 27th, 2018 12:00AM Position Summary: Responsible for greeting and offering assistance to customers as needed.  Executes department merchandising and operational functions to Company Standards.  Serves as the department expert in regards to department specific merchandise, services and procedures. Primary Duties and Responsibilities:Customer Service:“Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered.  Encourages others to smile and say hi.Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.  Supports fellow Associates through Yes We Can actions and behaviors.  (i.e. team lifts of heavy packages, supporting fellow teammates needs/requests as appropriate.)Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer.Effectively responds to questions and requests from customers.  Promptly responds to call box/phone pages. Sets the standard for customer service expectations within the department by complying with all of the Kohl’s Service Standards.Responds appropriately to POS backup calls and Service Desk calls.  Assists at POS and Customer Service as needed and complies with the Company’s “2 in-a-line” standard.Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor.  Processes rainchecks within Company standards.Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards and motivates others to do the same.Solicits customer service survey participation and Kohl’s e-mail participation. Operations:Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store.Assists the replenishment team in accordance with Company Merchandise Presentation Standards, when utilizing all daily replenishment reports and ensuring Company in-stock goals are maintained.Assists with department and fitting rooms recovery in accordance with merchandising standards. Completes sales floor returns. Maintains fitting rooms, sales floor, and work area.Executes all merchandise presentation directives and standards.  Assists in ensuring these standards are met while merchandising incoming truck freight and replenishing the sales floor.Identifies and communicates merchandising and sales floor operational opportunities to Supervisor, Area Supervisor, or E3.Assists with price changes, ISC memos, callbacks, transfers, and other paperwork as directed by Supervisor.Arranges merchandise on fixtures and maintains non-promotional signs on the sales floor according to Company standards.  Resolves ad issues as needed by changing signs to reflect current sale price.Assists in the maintenance of Company stockroom capacity and organizational guidelines.Follows Company Best Practices and participates in Company programs (ie: rewraps, mis-mates, damages, defectives, even exchanges and store shortage action plans). Other Duties and Responsibilities:Performs/assists in other duties as assigned.  Examples may include, but are not limited to: price changes, sales floor and fitting room recovery outside of immediate department area, housekeeping duties, auditing selling floor and stock areas for safety hazards, preparation and taking of inventory, and stock room organization. Communication:Responsible for effectively using Company tools (i.e. Storenet, K-Planner, Communication Books) to plan, communicate and share information with associate store teams. Preferred Qualifications:Prior experience in sales, customer service or other work environment working with the public.Prior supervisory experience in one of the above environments is preferred. Job Requirements:  Ability to lift 50 pounds on an occasional to frequent basis.  Greater than 50 pounds = 1 Associate per 50 pounds.Ability to spend up to 100% of work time standing or moving about the departments within the store.  Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis.Adherence to Company policy and procedures is required.Regular attendance is required. Additional Information:Effective verbal and written communication skills.Basic math and reading skills, legible handwriting, and attention to detail.Ability to work as part of a team and interact effectively with others.Critical features of this job are described within this job description.  Job responsibilities may change at any time due to business needs.Please discuss requests for reasonable accommodations with hiring manager. Aug 15th, 2018 01:12PM Aug 15th, 2018 01:12PM Consumer Services General Retailers

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