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nyse:now
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servicenow.com
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servicenow.com
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Aug 14th, 2020 12:00AM
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Principal Technical Consultant
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Open
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Customer Success
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Sydney, New South Wales, Australia
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Sydney
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NSW
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AUS
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Aug 13th, 2020 12:00AM
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Principal Technical ConsultantCompanyWork matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow. TeamCome join the Customer Outcomes team and work with a talented group of consultants implementing the ServiceNow cloud platform for our customers. This team is responsible for the designing and implementing ServiceNow a powerful platform used by many Fortune 500 companies. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. What you get to do in this role:Creation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and StandardsCollaborate and contribute to the creation, deployment and maintenance of Technical Best Practices and StandardsEnsure technical deliverables to our customers are complete, consistent, high quality, and on time, and deliver valued outcomesBuild trust and establish thought leadership through publication activities such as: knowledge articles, White Papers, ServiceNow community engagement, blogs, etc.Contribute to the continual improvement of Global Delivery business processes as well as the maturing of the Platform practice portfolio, capabilities, and expertiseProvide feedback into product teams in order to continually improve and expand product capabilities, features and interoperability in consideration of customer needs and requirementsAchieve Individual KPI's and Metrics as definedUp to 50% travel annually, driven by customer needs In order to be successful in this role, we need someone who has:Proven consulting experience as a key technical resource leading the development and delivery of application development solutions in client environments.3+ years working in the IT services/consulting industryExperience implementing (configuring) ITIL based platforms (e.g. ServiceNow, Remedy etc)Passionate technical problem-solver with experience handling integrations with various systems including SAP, Oracle database, monitoring tools, telephony (CTI), custom-made systems, etc.Experience with integrations using Java, Perl scripts, Unix shell scripts, SQL scripts and web services (SOAP and REST)Experience with ITIL, minimum foundation level, ideally higher; knowledge of other frameworks such as COBIT beneficialExperience with Web Technologies (XML, HTML, Angular, Bootstrap, JavaScript, Web Services, etc) and working in a SaaS environmentExperience with data management, database design, and database conceptsKnowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologiesDemonstrated skills as an active listener, respecting others' point of view while contributing the required input through strong communication skills (written, interpersonal and presentation)Demonstrate the ability to influence and consult (providing options with pros, cons and risks) when solving business processes and/or technical problems during project deliveryDemonstrate interpersonal skills, customer-centric attitude, ability to deal with cultural diversityProven team player and team builderFluent Japanese (written and spoken) is essential, and English is desirableIs committed to driving customer value realization while ensuring all actions contribute towards a positive experience for the customerDegree or equivalent, preferably in Information Technology and proven experience in technical consulting roles We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
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Aug 14th, 2020 01:13PM
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Aug 14th, 2020 01:13PM
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ServiceNow
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Technology
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Software & Computer Services
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nyse:now
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servicenow.com
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servicenow.com
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Aug 14th, 2020 12:00AM
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Senior Linux Systems Administrator (12-month fixed term contract)
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Open
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Engineering, Infrastructure and Operations
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Sydney, New South Wales, Australia
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Sydney
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NSW
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AUS
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May 15th, 2020 12:00AM
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|
Job Title:Senor Linux Systems Administrator (12-month fixed term contract)Company Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.Role We are currently seeking a Systems Administrator to increase development operations within the team.As a key member of the Systems Administration team within Operations Engineering, you will be responsible for administration and operations of the global cloud infrastructure that runs our SaaS product.This is an opportunity to be at the core of running a Cloud SaaS platform that scales to millions of users! The Cloud Operations team is responsible for availability and efficiency of the server infrastructure that runs our SaaS platform, while consuming and deploying products that have been newly developed by engineering teams.Working closely with engineers and developers across the company, the candidate will be responsible for: What you get to do in this role:Develop tools and process to automate or streamline complex maintenances.Drive popular problems to resolution with the corresponding internal stakeholders, whilst working on edge cases for implementation based issues.Use broad knowledge and experience of systems administration and networking principles to proactively prevent and address incidents while constantly improving documentation.Document and maintain relief and resolution guides in knowledge-base articles and standard operating procedures parallel to our scalable and sustainable model.Identify and collaborate with appropriate teams to improve tools and processes such as event monitoring, automation and introduction of new tools as required for efficiency.In order to be successful in this role, we need someone who has:The ideal candidate will have a strong background in systems administration and engineering, understanding of the components of a cloud infrastructure including hardware platforms, OS, applications, databases, networks, web and application servers. Experience in Site Reliability Engineering/DevOps and managing large-scale server infrastructure at a cloud computing or MSP setting is highly desirable. Strong Linux & scripting expertise is a must. Candidate must have good communication skills and work well in an open, collaborative, dynamic team environment. Strong working experience of two: Perl, Python, C/C++, Java/JavaScriptSolid experience with Linux (RedHat and/or CentOS)ServiceNow development experience is desirable.Strong experience with service troubleshooting, covering web front-end, Systems, Databases and Networks.Previous direct exposure to administrating fundamental internet services (DNS, Mail, Apache/Tomcat) with a good understanding of the LAMP stack.Some experience administrating MySQL, Oracle, MariaDB or similar technologies.Familiarity with Networking Technologies such as routing, switching and load balancing (VPN exposure is a huge plus)Experience with systems and network performance and availability monitoring and analysis as well as configuration management platforms (Nagios/Icinga, Cacti, Netcool, Monolith, Puppet, cfengine, chef, Splunk, Logstash) is desirable.Understanding of ITIL v3 framework and how it applies to incident, problem and change.Bachelors Degree in Engineering or Computer Science(or equivalent experience)Candidate must have good communication skills and work well in a collaborative team environment.
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Aug 14th, 2020 01:13PM
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Aug 14th, 2020 01:13PM
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ServiceNow
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Technology
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Software & Computer Services
|
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nyse:now
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servicenow.com
|
servicenow.com
|
Aug 14th, 2020 12:00AM
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Principal Security Engineer
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Open
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Engineering, Infrastructure and Operations
|
Sydney, New South Wales, Australia
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Sydney
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NSW
|
AUS
|
Jul 27th, 2020 12:00AM
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|
Job Title:Sr. Security Engineer What you get to do in this role:Deployment and configuration of vulnerability management solutions (Tenable/Qualys/Nexpose)Assess security risks and impact of issues pertaining to ServiceNow.Work with stakeholders to provide triage and remediation recommendations.Partner with Compliance teams to ensure proper validation is being performed.Develop and implement innovations on the ServiceNow platform. In order to be successful in this role, we need someone who has:Fundamental understanding of systems and/or network engineeringProficiency of programming language java/python/shell/c/etcLinux or Unix experienceDeep understanding of computing, operation, functionDeep understanding of network communications OSIMasters degree in computer science or equivalent experienceManaged implementation, operation, and optimization of a Qualys and/or Tenable platform.Worked with AWS, Azure, and Google Cloud platforms.Understanding and experience with IRAP compliance frameworkFamiliarity with infrastructure vulnerabilities and risk assessment.An analytical mind for problem solving, abstract thought, and offensive security tactics.Strong interpersonal skills (written and oral communication).Ability to articulate complex issues to executives and customers.Familiarity with ServiceNow platform a plus.Adaptable to evolving situations.Will be working in a regulated environment requiring Australian Citizenship. Must be eligible for a security clearance.
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Aug 14th, 2020 01:13PM
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Aug 14th, 2020 01:13PM
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ServiceNow
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Technology
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Software & Computer Services
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nyse:now
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servicenow.com
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servicenow.com
|
Aug 14th, 2020 12:00AM
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Senior Software Engineer - Federal
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Open
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|
Engineering, Infrastructure and Operations
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Sydney, New South Wales, Australia
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Sydney
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NSW
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AUS
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Jul 28th, 2020 12:00AM
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|
Senior Software Engineer,Sydney NSW Company Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow. Team Come join the Service Engineering DevOps team and work with a talented group of engineers building out next generation technologies in the ServiceNow cloud platform. This team is responsible for a highly scalable and robust cloud automation suite which automates customer life cycle events across all customer instances in ServiceNow’s globally distributed cloud data centres. Role You will be a key member of a strong team of software engineers working on some of the company’s core and mission-critical applications. The team operates in a DevOps environment and responds very quickly to incidents and providing relief to customers, alongside innovation and project development work. This role requires that you have ability to work in environments requiring an Australian Government Baseline security clearance. What you get to do in this role: The team is looking for a passionate Senior Software Engineer, with a strong track record, who is in search of an exciting environment and innovative technologies.You will be building our highly scalable and robust cloud automation suite, which is used by both ServiceNow customers and operations teams to manage the lifecycle events for customer instances in our cloud.You will help hire exceptional talent for our upcoming business needs.Day to day, you will work closely with partner teams around the world and use your analysis and problem-solving skills to support our applications. In order to be successful in this role, we need someone who has:Australian Government Baseline security clearance or who is able to obtain Baseline security clearance.Passion for software development and problem-solving.Exposure to DevOps culture.High energy and an aptitude for learning new technologies.Over 5+ years of experience designing and building scalable, reusable components.Exceptional Java & JavaScript programming skills.Experience designing & building scalable web servicesProficiency in web technologies like HTML, AJAX, XML, REST.Exceptional debugging, testing, and problem-solving skills.Firm understanding of data structures, algorithms, object-oriented design and design patterns.Self-starter, with a quick learning curve.Strong written and verbal communication.Solid understanding and experience with Agile software development.Experience with open source technologies - Linux, Apache/Tomcat, MySQL.Bachelor’s/Master’s degree in Computer Science or related discipline.Desired SkillsKnowledge of cloud technology and distributed computing.Working knowledge of Linux internals, MySQL Optimization and Performance Tuning.Experience working with JavaScript libraries such as Angular, backbone.js, Node, jQuery, Prototype.Knowledge of scripting languages such as Perl, Python and Bash.Work EnvironmentWe are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere.
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Aug 14th, 2020 01:13PM
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Aug 14th, 2020 01:13PM
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ServiceNow
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Technology
|
Software & Computer Services
|
|
nyse:now
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servicenow.com
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servicenow.com
|
Aug 14th, 2020 12:00AM
|
Site Reliability Engineer - Federal
|
Open
|
|
Engineering, Infrastructure and Operations
|
Sydney, New South Wales, Australia
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Sydney
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NSW
|
AUS
|
Jul 30th, 2020 12:00AM
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|
Site Reliability Engineer Note: Due to the nature of the work related to this position, employees will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australian citizen.ServiceNow is changing the way people work. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution. That all starts and ends with an unrelenting customer focus. ServiceNow has been serving and building trust with our customers for 17 years. However, none of that would be possible without our people. We are looking for candidates who want to grow with us and become a valuable member of a team of Site Reliability Engineers (SRE). The challenge before you would be to undertake service ownership of the entirety of the ServiceNow SaaS platform deployed in the public cloud in exclusive support of our A/NZ market. Our team will help shape the future of the ServiceNow platform by opening up this new market and having a direct impact on the bottom line. Do you: know Linux in various levels of diagnostics and troubleshooting? write code to automate repetitive tasks every time you have to do manual work? accumulate years of experience in roles like systems or networking engineering? smile when you solve an issue in Frankfurt from your laptop in Sydney? Answer 'yes' to these questions and we would like to hear from you. Go ahead, hit the Apply button and let's have a chat about your skills and experiences. Want to know more about us? Now that we have set the pace, keep reading if you want to understand more about ServiceNow as a company and the SRE role. We hope it will be helpful. Let’s start with the role As an Engineer in the SRE team you will: Provide relief and sustainable resolution to issues within our infrastructure. Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues. Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design. Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions. This is what we require. Take note because they are a must-have: Knowledge of Linux systems. Coding experience, we normally prefer Python or JavaScript. Networking skills, IP addressing, routing protocols. Monitoring of large and scalable systems, applications and networks. Uncompromising attention to detail. Ability to work in shifts that cover one weekend day. We also have pluses! These are not a 'must', but please highlight them on your resume if you have experience in: cloud architecture, database administration, load balancing or web applications engineering. A master's degree on a tech area is also welcome. Now a bit about the SRE team The SRE team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability and performance of the ServiceNow infrastructure. The SRE is empowered to drive technical resolutions across the technology stack from hardware through to application and all stops in between. They are also tasked with driving forward the operability of the platform to drive down the number of incidents and to reduce MTTR. To accomplish this the team combines software development, networking and systems engineering expertise with a strong desire to be challenged by problems of scale and complexity and to make services better for our customers. And finally ServiceNow as a company You already know that ServiceNow is changing the way people work. Due to the success of our products we are experiencing growth in virtually all areas of our organization. To sustain our growth, we are looking for drivers - people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet, and we want to hire people who have their best work ahead of them, not behind them. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out. We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits and a professional yet relaxed atmosphere. ServiceNow is an equal opportunity employer, committed to building a diverse and inclusive company where employees feel that they belong. This means that individuals seeking employment at ServiceNow are considered without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, pregnancy, national original, age, disability, or any other characteristic protected by law. If you are an individual with a disability which is likely to affect you during any part of the application process, you may contact us at [talent.acquisition@servicenow.com] so that we can consider whether we can make any adjustments to the process. NOTE: Due to the nature of work related to this position, employee will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australia citizen
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Aug 14th, 2020 01:13PM
|
Aug 14th, 2020 01:13PM
|
ServiceNow
|
Technology
|
Software & Computer Services
|
|
nyse:now
|
servicenow.com
|
servicenow.com
|
Aug 14th, 2020 12:00AM
|
Senior Site Reliability Engineer- Federal
|
Open
|
|
Engineering, Infrastructure and Operations
|
Sydney, New South Wales, Australia
|
Sydney
|
NSW
|
AUS
|
Jul 30th, 2020 12:00AM
|
|
Sr. Site Reliability Engineer- Federal Note: Due to the nature of the work related to this position, employees will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australian citizen. ServiceNow is changing the way people work. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution. That all starts and ends with an unrelenting customer focus. ServiceNow has been serving and building trust with our customers for 17 years. However, none of that would be possible without our people. We are looking for candidates who want to grow with us and become a valuable member of a team of Site Reliability Engineers (SRE). The challenge before you would be to undertake service ownership of the entirety of the ServiceNow SaaS platform deployed in the public cloud in exclusive support of our A/NZ market. Our team will help shape the future of the ServiceNow platform by opening up this new market and having a direct impact on the bottom line. Do you: know Linux in various levels of diagnostics and troubleshooting? write code to automate repetitive tasks every time you have to do manual work? accumulate years of experience in roles like systems or networking engineering? smile when you solve an issue in Frankfurt from your laptop in Sydney? Answer 'yes' to these questions and we would like to hear from you. Go ahead, hit the Apply button and let's have a chat about your skills and experiences. Want to know more about us? Now that we have set the pace, keep reading if you want to understand more about ServiceNow as a company and the SRE role. We hope it will be helpful. Let’s start with the role As an Engineer in the SRE team you will: Provide relief and sustainable resolution to issues within our infrastructure. Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues. Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design. Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions. This is what we require. Take note because they are a must-have: Knowledge of Linux systems. Coding experience, we normally prefer Python or JavaScript. Networking skills, IP addressing, routing protocols. Monitoring of large and scalable systems, applications and networks. Uncompromising attention to detail. Ability to work in shifts that cover one weekend day. We also have pluses! These are not a 'must', but please highlight them on your resume if you have experience in: cloud architecture, database administration, load balancing or web applications engineering. A master's degree on a tech area is also welcome. Now a bit about the SRE team The SRE team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability and performance of the ServiceNow infrastructure. The SRE is empowered to drive technical resolutions across the technology stack from hardware through to application and all stops in between. They are also tasked with driving forward the operability of the platform to drive down the number of incidents and to reduce MTTR. To accomplish this the team combines software development, networking and systems engineering expertise with a strong desire to be challenged by problems of scale and complexity and to make services better for our customers. And finally ServiceNow as a company You already know that ServiceNow is changing the way people work. Due to the success of our products we are experiencing growth in virtually all areas of our organization. To sustain our growth, we are looking for drivers - people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet, and we want to hire people who have their best work ahead of them, not behind them. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out. We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits and a professional yet relaxed atmosphere. ServiceNow is an equal opportunity employer, committed to building a diverse and inclusive company where employees feel that they belong. This means that individuals seeking employment at ServiceNow are considered without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, pregnancy, national original, age, disability, or any other characteristic protected by law. If you are an individual with a disability which is likely to affect you during any part of the application process, you may contact us at [talent.acquisition@servicenow.com] so that we can consider whether we can make any adjustments to the process.
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|
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|
Aug 14th, 2020 01:13PM
|
Aug 14th, 2020 01:13PM
|
ServiceNow
|
Technology
|
Software & Computer Services
|
|
nyse:now
|
servicenow.com
|
servicenow.com
|
Aug 14th, 2020 12:00AM
|
Staff Site Reliability Engineer - Federal
|
Open
|
|
Engineering, Infrastructure and Operations
|
Sydney, New South Wales, Australia
|
Sydney
|
NSW
|
AUS
|
Jul 30th, 2020 12:00AM
|
|
Staff Site Reliability Engineer Note: Due to the nature of the work related to this position, employees will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australian citizen. ServiceNow is changing the way people work. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution. That all starts and ends with an unrelenting customer focus.ServiceNow has been serving and building trust with our customers for 17 years. However, none of that would be possible without our people. We are looking for candidates who want to grow with us and become a valuable member of a team of Site Reliability Engineers (SRE). The challenge before you would be to undertake service ownership of the entirety of the ServiceNow SaaS platform deployed in the public cloud in exclusive support of our A/NZ market. Our team will help shape the future of the ServiceNow platform by opening up this new market and having a direct impact on the bottom line. Do you: know Linux in various levels of diagnostics and troubleshooting? write code to automate repetitive tasks every time you have to do manual work? accumulate years of experience in roles like systems or networking engineering? smile when you solve an issue in Frankfurt from your laptop in Sydney? Answer 'yes' to these questions and we would like to hear from you. Go ahead, hit the Apply button and let's have a chat about your skills and experiences. Want to know more about us? Now that we have set the pace, keep reading if you want to understand more about ServiceNow as a company and the SRE role. We hope it will be helpful. Let’s start with the role As an Engineer in the SRE team you will: Provide relief and sustainable resolution to issues within our infrastructure. Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues. Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design. Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions. This is what we require. Take note because they are a must-have: Knowledge of Linux systems. Coding experience, we normally prefer Python or JavaScript. Networking skills, IP addressing, routing protocols. Monitoring of large and scalable systems, applications and networks. Uncompromising attention to detail. Ability to work in shifts that cover one weekend day. We also have pluses! These are not a 'must', but please highlight them on your resume if you have experience in: cloud architecture, database administration, load balancing or web applications engineering. A master's degree on a tech area is also welcome. Now a bit about the SRE team The SRE team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability and performance of the ServiceNow infrastructure. The SRE is empowered to drive technical resolutions across the technology stack from hardware through to application and all stops in between. They are also tasked with driving forward the operability of the platform to drive down the number of incidents and to reduce MTTR. To accomplish this the team combines software development, networking and systems engineering expertise with a strong desire to be challenged by problems of scale and complexity and to make services better for our customers. And finally ServiceNow as a company You already know that ServiceNow is changing the way people work. Due to the success of our products we are experiencing growth in virtually all areas of our organization. To sustain our growth, we are looking for drivers - people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet, and we want to hire people who have their best work ahead of them, not behind them. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out. We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits and a professional yet relaxed atmosphere. ServiceNow is an equal opportunity employer, committed to building a diverse and inclusive company where employees feel that they belong. This means that individuals seeking employment at ServiceNow are considered without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, pregnancy, national original, age, disability, or any other characteristic protected by law. If you are an individual with a disability which is likely to affect you during any part of the application process, you may contact us at [talent.acquisition@servicenow.com] so that we can consider whether we can make any adjustments to the process.
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Aug 14th, 2020 01:13PM
|
Aug 14th, 2020 01:13PM
|
ServiceNow
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Technology
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Software & Computer Services
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|
nyse:now
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servicenow.com
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servicenow.com
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Aug 14th, 2020 12:00AM
|
Principal Security Engineer (Network, PKI)
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Open
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Engineering, Infrastructure and Operations
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Sydney, New South Wales, Australia
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Sydney
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NSW
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AUS
|
Aug 4th, 2020 12:00AM
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|
Principal Security EngineerLocations: Australia; or Remote for the right candidate This position reports to: Manager, Security EngineeringServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. What you get to do in this role:Administer and mature key ServiceNow Cloud Security Engineering tools, such as host and network IDS, X.509 Certificate Authority, authentication integrations and controls, etc.Build relationships throughout the enterprise to bring internal business stakeholders and their projects and initiatives into comprehensive security evaluation. Provide coaching and mentorship to technology teams to satisfy their business goals.Mentor and cross-train with other Security team members to cultivate Security Engineering knowledge.Work with key stakeholders to deliver security solutions and training to internal security teams to support and enhance security intelligence requirements. In order to be successful in this role, we need someone who has:Five plus years of related experience or equivalent combination of relevant education and experience.Strong knowledge of X.509 public key certificates issuance.Broad knowledge on many topics pertaining to computing. Some examples include:Networking: IPv4, IPv6, TLS, BGP, OSPF, ISIS, VOIP, Load Balancers, Network Management Tools (Infoblox NetMRI, RANCID, APG, Skybox)Systems: Linux, UNIX, MacOS X, WindowsDatacenter services: DNS, NTP, LDAP, Kerberos, RSA SecurID, TACACS+, RADIUS, Systems Management Tools (Puppet, Chef, Salt)Security: SIEM, log management and aggregation, firewalls, IDS/IPS, systems and network auditing tools, FIM, PKI, DNSSECDeep knowledge in at least one topic family: Networking, Systems, or Security.Ability to read code. Preferably the ability to write in at least one high level scripting language (Python, Perl, Ruby, Lua, Shell).Comfort working on a Linux command line.Preferred experience working with the ServiceNow platform.Preferred experience with IRAP-governed engineering implementations. This position will directly support ServiceNow’s Australian IRAP isolated environment and, as such, requires the following applicant prerequisites:Australian citizenship by birth, descent, or naturalization is a requirement to apply.The applicant must have lived in Australia consecutively for at least the last 3 years.The applicant must have a minimum residential history of 5 consecutive years.The applicant must have a minimum overseas travel history of 10 years. We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
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Aug 14th, 2020 01:13PM
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Aug 14th, 2020 01:13PM
|
ServiceNow
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Technology
|
Software & Computer Services
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|
nyse:now
|
www.servicenow.com
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www.servicenow.com
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Feb 25th, 2021 12:00AM
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Platform Architect
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Open
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Customer Success
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Dubai, UAE, United Arab Emirates
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|
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ARE
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Feb 23rd, 2021 12:00AM
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Job Title: Platform ArchitectCompanyWork matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.TeamThe Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing customer success services and expert services. The team’s purpose is to accelerate customers’ adoption of the ServiceNow platform, enabling customers to realize value faster, reduce costs and reduce risks. RoleThe Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform. This is a highly consultative role that does not perform configuration on the platform, but guides partner and customer resources to deliver best practices. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring and implementation of solutions. An ideal candidate will have a achieved a senior level position as an enterprise architect and successful track record in management consulting, (professional services firms or cloud software company), focused on technology strategy, governance, data and solution design. They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success from strategic planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs.What you get to do in this role:Developing strong relationships with CIO and business leaders to understand the client’s vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes into a customer roadmapEnterprise architectureResponsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectivesEngages with customer enterprise architects to position ServiceNow as the digital transformation platform integrated with the core systemsEstablish and manage technical governance processesDrive solid instance health by reviewing and guiding the remediation of configurations that do not align to ServiceNow best practices.Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going supportAdvocate/champion ServiceNow’s advisory and expert services best practices and industry use cases with clientsContribute thought leadership (methodology and white papers) on how Advisory, Expert Services, and Co-Delivery can optimize to achieve customer outcomesGuide a customer down a prescriptive solution design and manage through the technical implementation decision pointsDefine solutions across the platform that align to out of the box capabilitiesSupport the sales effort scoping and estimation that refine the customer vision and capabilities into activities and estimatesIn order to be successful in this role, we need someone who has:Experience working with functional business leadersExperience identifying business objectives and developing outcome-focused roadmapsExperience working with large Consulting/SI organizations.Enterprise Architect certification (Togaf, IT4IT, etc)Significant role in implementation of one or more; SFDC, WKDAY, Success Factors, Oracle CloudServiceNow Platform Experience is desired but not requiredCloud platform certification(s)Familiarity with Enterprise Workflow PlatformsRequired Competencies:Customer FocusCollaboratesDrives ResultsCultivates InnovationCourageConsultative PerspectiveManages ComplexityStrategic MindsetTechnical DevelopmentTravel up to 50%
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Feb 24th, 2021 08:29PM
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Feb 24th, 2021 08:29PM
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ServiceNow
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Technology
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Software & Computer Services
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nyse:now
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www.servicenow.com
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www.servicenow.com
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Feb 26th, 2021 12:00AM
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Platform Architect
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Open
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Customer Success
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Dubai, UAE, United Arab Emirates
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ARE
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Feb 23rd, 2021 12:00AM
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Job Title: Platform ArchitectCompanyWork matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.TeamThe Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing customer success services and expert services. The team’s purpose is to accelerate customers’ adoption of the ServiceNow platform, enabling customers to realize value faster, reduce costs and reduce risks. RoleThe Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform. This is a highly consultative role that does not perform configuration on the platform, but guides partner and customer resources to deliver best practices. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring and implementation of solutions. An ideal candidate will have a achieved a senior level position as an enterprise architect and successful track record in management consulting, (professional services firms or cloud software company), focused on technology strategy, governance, data and solution design. They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success from strategic planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs.What you get to do in this role:Developing strong relationships with CIO and business leaders to understand the client’s vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes into a customer roadmapEnterprise architectureResponsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectivesEngages with customer enterprise architects to position ServiceNow as the digital transformation platform integrated with the core systemsEstablish and manage technical governance processesDrive solid instance health by reviewing and guiding the remediation of configurations that do not align to ServiceNow best practices.Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going supportAdvocate/champion ServiceNow’s advisory and expert services best practices and industry use cases with clientsContribute thought leadership (methodology and white papers) on how Advisory, Expert Services, and Co-Delivery can optimize to achieve customer outcomesGuide a customer down a prescriptive solution design and manage through the technical implementation decision pointsDefine solutions across the platform that align to out of the box capabilitiesSupport the sales effort scoping and estimation that refine the customer vision and capabilities into activities and estimatesIn order to be successful in this role, we need someone who has:Experience working with functional business leadersExperience identifying business objectives and developing outcome-focused roadmapsExperience working with large Consulting/SI organizations.Enterprise Architect certification (Togaf, IT4IT, etc)Significant role in implementation of one or more; SFDC, WKDAY, Success Factors, Oracle CloudServiceNow Platform Experience is desired but not requiredCloud platform certification(s)Familiarity with Enterprise Workflow PlatformsRequired Competencies:Customer FocusCollaboratesDrives ResultsCultivates InnovationCourageConsultative PerspectiveManages ComplexityStrategic MindsetTechnical DevelopmentTravel up to 50%
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Feb 25th, 2021 08:12PM
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Feb 25th, 2021 08:12PM
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ServiceNow
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Technology
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Software & Computer Services
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