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nyse:pro
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pros.wd5.myworkdayjobs.com
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pros.wd5.myworkdayjobs.com
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Mar 10th, 2023 12:00AM
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Customer Support Engineer I
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Open
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LE005 PROS Bulgaria EOOD
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BGR Sofia Hybrid
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BGR
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Feb 8th, 2023 12:00AM
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|
<div>Job Description</div><div><div><div><div><p>PROS, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure, and sell their products and services in an omnichannel environment with speed, precision, and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.</p><p></p><p><b>A Day in the Life of the Customer Support Engineer:</b></p><p>• Provide timely answers to customers technical inquiries over email;</p><p>• Develop strong relationships with customers and partners through daily interactions;</p><p>• Help customers get the most of the products;</p><p>• Ensure that all customer contacts are handled in an efficient, effective and customercentric way;</p><p>• Execute specific platform and software configurations;</p><p>• Generate various reports;</p><p>• Monitor applications performance via dedicated tools;</p><p>• Maintain up to date knowledge of the tools and services provided by the company. Write detailed descriptions of the investigations/ actions performed;</p><p>• Escalate complex inquires to peers and management.</p><p>• Work on shifts;</p><p></p><p><b>Required Qualifications: </b></p><p>We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:</p><p>• Excellent written and spoken English language skills;</p><p>• Good PC literacy, MS office;</p><p>• Aviation/Travel Industry education or experience;</p><p>• IATA courses and qualifications;</p><p>• Previous experience of working with a GDS;</p><p>• Ability to prioritize and manage multiple tasks in a fast-paced environment;</p><p>• Dynamic and self-directed – ability to work independently with little direct supervision;</p><p>• Flexibility on both day and night schedules; weekend and public holidays availability will be required;</p><p>• Prior customer service experience in an international company;</p><p>• Very good analytical and problem-solving skills;</p><p>• Ability to learn fast.</p><p></p><p><b>Skills & Personal Characteristics: </b></p><p>• Ownership</p><p>• Innovation</p><p>• Care</p></div></div></div></div><h2><b>Why PROS?</b></h2><p></p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p></p><p>This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.</p><p></p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2></h2><p></p><h2><b>Work Environment:</b></h2><p></p><p>Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.</p><p></p><p>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p>
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Mar 10th, 2023 10:51AM
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Mar 10th, 2023 10:51AM
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PROS Holdings
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Technology
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Software & Computer Services
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nyse:pro
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pros.wd5.myworkdayjobs.com
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pros.wd5.myworkdayjobs.com
|
Mar 10th, 2023 12:00AM
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Customer Support Engineer I
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Open
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LE005 PROS Bulgaria EOOD
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BGR Sofia Hybrid
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|
|
BGR
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Feb 8th, 2023 12:00AM
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|
<div>Job Description</div><div><div><div><div><p>PROS, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure, and sell their products and services in an omnichannel environment with speed, precision, and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.</p><p></p><p><b>A Day in the Life of the Customer Support Engineer:</b></p><p>• Provide timely answers to customers technical inquiries over email;</p><p>• Develop strong relationships with customers and partners through daily interactions;</p><p>• Help customers get the most of the products;</p><p>• Ensure that all customer contacts are handled in an efficient, effective and customercentric way;</p><p>• Execute specific platform and software configurations;</p><p>• Generate various reports;</p><p>• Monitor applications performance via dedicated tools;</p><p>• Maintain up to date knowledge of the tools and services provided by the company. Write detailed descriptions of the investigations/ actions performed;</p><p>• Escalate complex inquires to peers and management.</p><p>• Work on shifts;</p><p></p><p><b>Required Qualifications: </b></p><p>We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:</p><p>• Excellent written and spoken English language skills;</p><p>• Good PC literacy, MS office;</p><p>• Aviation/Travel Industry education or experience;</p><p>• IATA courses and qualifications;</p><p>• Previous experience of working with a GDS;</p><p>• Ability to prioritize and manage multiple tasks in a fast-paced environment;</p><p>• Dynamic and self-directed – ability to work independently with little direct supervision;</p><p>• Flexibility on both day and night schedules; weekend and public holidays availability will be required;</p><p>• Prior customer service experience in an international company;</p><p>• Very good analytical and problem-solving skills;</p><p>• Ability to learn fast.</p><p></p><p><b>Skills & Personal Characteristics: </b></p><p>• Ownership</p><p>• Innovation</p><p>• Care</p></div></div></div></div><h2><b>Why PROS?</b></h2><p></p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p></p><p>This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.</p><p></p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2></h2><p></p><h2><b>Work Environment:</b></h2><p></p><p>Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.</p><p></p><p>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p>
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Mar 10th, 2023 10:51AM
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Mar 10th, 2023 10:51AM
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PROS Holdings
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Technology
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Software & Computer Services
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nyse:pro
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pros.wd5.myworkdayjobs.com
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pros.wd5.myworkdayjobs.com
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Mar 10th, 2023 12:00AM
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Java Software Engineer II
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Open
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LE005 PROS Bulgaria EOOD
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BGR Sofia Hybrid
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BGR
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Feb 8th, 2023 12:00AM
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|
<p><a href="http://www.pros.com/" target="_blank">PROS</a>, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.</p><p></p><p></p><p><b>A Day in the Life of the Java</b> <b>Software Engineer II- About the role:</b></p><ul><li>Conceive designs and develop business application software that enables large enterprise customers to be more profitable;</li><li>Collaborate with Product Management, User Experience, Science & Research, Strategic and Professional service organizations to enrich and expand requirements as well as driving product design;</li><li>Understand product requirements, designing, coding, and testing towards building the next generation of PROS products.</li></ul><p></p><p></p><p><b>Required Qualifications - About you:</b></p><p>We are looking for candidates who possess the combination of the following achievements, skills and behaviors:</p><ul><li>BS or above in Computer Science or related discipline;</li><li>3+ years professional experience with Java;</li><li>3+ years professional experience working with relational databases;</li><li>Outstanding analytical, problem solving, verbal & written communication skills;</li><li>Enjoys working in collaborative environment ;</li><li>Willingness to learn new technology in-depth.</li></ul><p></p><p><b>It will be considered an advantage if you have further knowledge in: </b></p><ul><li>Experience working with Azure service;</li><li>Experience with Atlassian suite (Stash/BitBucket, Jira, Confluence);</li><li>Experience or familiarity with JavaScript UI development (React, Typescript);</li><li>Experience with REST API design and development;</li><li>Experience with Git or any version control software;</li><li>Experience with test-driven development;</li><li>Experience developing large scale enterprise applications.</li></ul><p></p><p></p><p><b>Skills & Personal Characteristics:</b></p><ul><li>Ownership</li><li>Innovation</li><li>Care</li></ul><h2><b>Why PROS?</b></h2><p></p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p></p><p>This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.</p><p></p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2></h2><p></p><h2><b>Work Environment:</b></h2><p></p><p>Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.</p><p></p><p>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p>
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Mar 10th, 2023 10:51AM
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Mar 10th, 2023 10:51AM
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PROS Holdings
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Technology
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Software & Computer Services
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nyse:pro
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pros.wd5.myworkdayjobs.com
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pros.wd5.myworkdayjobs.com
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Mar 10th, 2023 12:00AM
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Software Engineer II (DevOps)
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Open
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LE005 PROS Bulgaria EOOD
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BGR Sofia Hybrid
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|
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BGR
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Feb 8th, 2023 12:00AM
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|
<p><a href="http://www.pros.com/" target="_blank">PROS</a>, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.</p><p></p><p>Have you ever wondered how many passengers travel by air each day? More than 10 million. While there are thousands of websites offering search for best travel option, the actual search engines powering those websites behind the scenes are a single digit number. Creating such a search engine is extremely complex and takes decades of effort. PROS is proud to be one of the few companies in the world that not only succeeded in creating one but have proven time and again it is superior to the rest.</p><p></p><p>Being part of PROS Bulgaria means you would have the privilege to work on one of the most sophisticated search engines in the world, powering dozens of airlines. Millions of travelers will be able to find the best flight options because of the services you deploy and maintain. Are you up to the challenge?</p><p></p><p>Join PROS Bulgaria! </p><p></p><p><b>A Day in the Life of the Software Engineer II (DevOps):</b></p><ul><li>Become proficient in PROS products through deploying, configuring, and monitoring them;</li><li>Stay up to date with the latest technology trends and drive continuous improvement of the PROS product lifecycle;</li><li>Collaborate with various teams to research issues, resolve problems or provide detailed product information and guideline;</li><li>Learn to use and enhance a modern technology stack;</li><li>Experience the world of Distributed Computing, High Availability, and BigData, handling billions of records;</li><li>Learn how the Airline industry works from some of the biggest experts;</li><li>Work directly with some of the largest airlines and help shape the future of travel.</li></ul><p></p><p></p><p><b>Required Qualifications - About you:</b></p><p>We are looking for candidates who possess the combination of the following achievements, skills, and behaviors:</p><ul><li>Excellent technical and problem-solving skills;</li><li>Understanding of performance evaluation of software components;</li><li>Experience with a wide variety of technologies and automation tools;</li><li>A great team player and a highly motivated self-starter;</li><li>Excellent written and spoken English.</li></ul><p></p><p> It will be considered an advantage if you have further experience/knowledge in:</p><ul><li>Working with Cloud Providers (Azure, IBM, or similar);</li><li>Deploying with Kubernetes & Helm;</li><li>Using Monitoring & Alerting systems (Prometheus, Grafana, PagerDuty, Graylog, or similar)</li><li>Writing in Scripting languages (Bash, Python, or similar);</li><li>Using Research tools for Linux & Networking;</li><li>Working with SQL & NoSQL databases;</li><li>Using CI/CD pipeline systems (Jenkins, JFrog, or similar).</li></ul><p></p><p><b>Skills & Personal Characteristics:</b></p><ul><li>Ownership</li><li>Innovation</li><li>Care</li></ul><p></p><p><b>Why PROS?</b></p><p>This is a unique opportunity to join a market-leading company that has not only 30+ years of proven success but also has a significantly underpenetrated opportunity in a $30B addressable market.</p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2><b>Why PROS?</b></h2><p></p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p></p><p>This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.</p><p></p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2></h2><p></p><h2><b>Work Environment:</b></h2><p></p><p>Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.</p><p></p><p>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p>
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Mar 10th, 2023 10:51AM
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Mar 10th, 2023 10:51AM
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PROS Holdings
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Technology
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Software & Computer Services
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|
nyse:pro
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pros.wd5.myworkdayjobs.com
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pros.wd5.myworkdayjobs.com
|
Mar 10th, 2023 12:00AM
|
Software Engineer II (DevOps)
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Open
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LE005 PROS Bulgaria EOOD
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BGR Sofia Hybrid
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|
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BGR
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Feb 8th, 2023 12:00AM
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|
<p><a href="http://www.pros.com/" target="_blank">PROS</a>, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision, and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.</p><p></p><p>Reporting to Sr. Director Operations, the Software Engineer is a primary team member who works to innovate, conceive, design and develops modern, comprehensive software solutions using DevOps methods and technologies. You will collaborate with product management, architects and engineers to drive successful outcomes with focus on people, quality and best practices.</p><p></p><p></p><p><b>A Day in the Life of the Software Engineer II (DevOps) – About the role:</b></p><ul><li>Work with the infrastructure and development teams to define and manage monitoring services for applications, services and common components;</li><li>Provide operational support for monitoring services and components;</li><li>Work as part of a team towards common goals organized into sprints;</li><li>Establish deployment monitoring best practices and share those learnings broadly throughout the company to improve operational efficiency.</li><li>Research new techniques and technologies.</li></ul><p></p><p></p><p><b>Required Qualifications - About you:</b></p><p>We are looking for candidates who possess the combination of the following achievements, skills and behaviors:</p><ul><li>Bachelor’s degree in Computer Science or related discipline;</li><li>Experience in Monitoring, log management, Linux, Networking and delivering SaaS services;</li><li>Understanding of DevOps concepts and frameworks;</li><li>Experience with shell scripting, automation frameworks, Ruby/Python/Perl, containerization technologies;</li><li>Must be a self-starter, have an entrepreneurial spirit, and enjoy working in a team with other passionate engineers;</li><li>Willingness to learn new technologies in-depth;</li><li>Outstanding analytical, problem-solving, verbal and written communication skills;</li><li>Excellent written and spoken English.</li></ul><p></p><p>It will be considered an advantage if you have further knowledge in:</p><ul><li>Experience using REST API’s;</li><li>Prometheus monitoring suite;</li><li>PagerDuty;</li><li>Experience with GIT and Jira tools;</li><li>Experience with log analytic technologies (Log Analytics, Logstash or Graylog);</li><li>Experience with Open-Source Software;</li><li>Working knowledge of Object Oriented Programming (e.g., Java, C#, C++);</li><li>Working knowledge of databases (Relational and NoSQL);</li><li>Working knowledge of JAVA/JMX, Go-Lang;</li><li>Working with large scale enterprise applications;</li><li>Working with Agile software development methodology.</li></ul><p></p><p><b>Skills & Personal Characteristics:</b></p><ul><li>Ownership</li><li>Innovation</li><li>Care</li></ul><h2><b>Why PROS?</b></h2><p></p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p></p><p>This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.</p><p></p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2></h2><p></p><h2><b>Work Environment:</b></h2><p></p><p>Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.</p><p></p><p>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p>
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Mar 10th, 2023 10:51AM
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Mar 10th, 2023 10:51AM
|
PROS Holdings
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Technology
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Software & Computer Services
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|
nyse:pro
|
pros.wd5.myworkdayjobs.com
|
pros.wd5.myworkdayjobs.com
|
Mar 10th, 2023 12:00AM
|
Customer Support Engineer I
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Open
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LE005 PROS Bulgaria EOOD
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BGR Sofia Hybrid
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BGR
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Feb 8th, 2023 12:00AM
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|
<p><span>PROS, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure, and sell their products and services in an omnichannel environment with speed, precision, and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.</span></p><div><p></p><p><b>A Day in the Life of the Customer Support Engineer:</b></p></div><p>• Provide timely answers to customers technical inquiries over email and phone; • Develop strong relationships with customers and partners through daily interactions;</p><p>• Help customers get most of the products;</p><p>• Ensure that all customer contacts are handled in an efficient, effective and customer-centric way;</p><p>• Execute specific platform and software configurations;</p><p>• Generate various reports;</p><p>• Monitor applications performance via dedicated tools;</p><p>• Maintain up to date knowledge of the tools and services provided by the company. Write detailed descriptions of the investigations/actions performed;</p><p>• Escalate complex inquires to peers and management.</p><p></p><p><b>Required Qualifications: </b></p><p>We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:</p><p>• 1+ years of experience as a Technical Support Engineer, Application Support Engineer or similar;</p><p>• Experience with Windows/Unix OS environments;</p><p>• Understanding of MSSQL or other DB;</p><p>• Excellent written and spoken English;</p><p>• Ability to prioritize and manage multiple tasks in a fast-paced environment;</p><p>• Dynamic and self-directed – ability to work independently with little direct supervision;</p><p>• Very good analytical and problem-solving skills;</p><p>• Ability to learn fast</p><p></p><p><b>Skills & Personal Characteristics: </b></p><p>• Ownership</p><p>• Innovation</p><p>• Care</p><h2><b>Why PROS?</b></h2><p></p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p></p><p>This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.</p><p></p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2></h2><p></p><h2><b>Work Environment:</b></h2><p></p><p>Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.</p><p></p><p>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p>
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Mar 10th, 2023 10:51AM
|
Mar 10th, 2023 10:51AM
|
PROS Holdings
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Technology
|
Software & Computer Services
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|
nyse:pro
|
pros.wd5.myworkdayjobs.com
|
pros.wd5.myworkdayjobs.com
|
Mar 10th, 2023 12:00AM
|
Customer Support Engineer II
|
Open
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LE005 PROS Bulgaria EOOD
|
|
BGR Sofia Hybrid
|
|
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BGR
|
Feb 8th, 2023 12:00AM
|
|
<p>PROS, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure, and sell their products and services in an omnichannel environment with speed, precision, and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.</p><p></p><p><b>A Day in the Life of the Customer Support Engineer:</b></p><ul><li>Provide timely answers to customers technical inquiries over email and phone;</li><li>Develop strong relationships with customers and partners through daily interactions;</li><li>Help customers get most of the products;</li><li>Ensure that all customer contacts are handled in an efficient, effective and customer-centric way;</li><li>Execute specific platform and software configurations;</li><li>Generate various reports;</li><li>Monitor applications performance via dedicated tools;</li><li>Maintain up to date knowledge of the tools and services provided by the company. Write detailed descriptions of the <span>investigations/actions</span> performed;</li><li>Escalate complex inquires to peers and management;</li><li>24/7 coverage (work on shifts).</li></ul><p></p><p><b>Required Qualifications:</b></p><p>We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:</p><ul><li>2+ years of experience as a Technical Support Engineer, Application Support Engineer or similar;</li><li>Experience with Windows/Unix OS environments;</li><li>Understanding of MSSQL or other DB;</li><li>Excellent written and spoken English;</li><li>Ability to prioritize and manage multiple tasks in a fast-paced environment;</li><li>Dynamic and self-directed – ability to work independently with little direct supervision;</li><li>Very good analytical and problem-solving skills;</li><li>Ability to learn fast.</li></ul><p></p><p><b>Skills & Personal Characteristics:</b></p><ul><li>Ownership </li><li>Innovation</li><li>Care</li></ul><h2><b>Why PROS?</b></h2><p></p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p></p><p>This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.</p><p></p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2></h2><p></p><h2><b>Work Environment:</b></h2><p></p><p>Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.</p><p></p><p>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p>
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Mar 10th, 2023 10:51AM
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Mar 10th, 2023 10:51AM
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PROS Holdings
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Technology
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Software & Computer Services
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nyse:pro
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pros.wd5.myworkdayjobs.com
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pros.wd5.myworkdayjobs.com
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Mar 10th, 2023 12:00AM
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Implementation Consultant - Entry Level
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Open
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LE005 PROS Bulgaria EOOD
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BGR Sofia Office
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BGR
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Feb 8th, 2023 12:00AM
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<p>We are currently seeking entry level talent to join our global remote High Potential Entry Level program. This will be a great opportunity to kick-start your career with us.</p><p></p><p>As an entry level Implementation Consultant, you will join our Professional Services team and be part of a global boot camp with participants from Bulgaria, France, Germany and US. You will be engaged in group and self-trainings, different activities and work on various tasks with your global and local team as well as with your mentor and manager.</p><p></p><p>After the successful completion of the boot camp, you will have the opportunity to become a PROS employee on a permanent contract.</p><p></p><p>The definition for a successful Implementation Consultant is the ability to blend technical and customer-facing skills. It is a combination that requires someone who is able to communicate with customers to understand their needs, dive into the details of technical configuration to build a solution, then present to an audience and explain how the technical configuration will solve their non-technical problems.</p><p></p><p><b>A Day in the Life of the </b><b>Entry Level Implementation Consultant:</b></p><ul><li>Gain knowledge about our business and solutions;</li><li>Learn about and how our different departments work and collaborate;</li><li>Learn how to configure & integrate PROS solutions into a wider IT Landscape;</li><li>Learn about the entire project lifecycle from initiation to closure:<ul><li>Requirements gathering and design workshops</li><li>Implementation and testing</li><li>Training & documentation</li><li>Deployment, handover & post-production support</li></ul></li><li>Learn how to become a trusted advisor and to offer exemplary customer service;</li><li>Learn about SaaS, multitenancy and Cloud software;</li><li>Leverage best practices and contribute to our knowledge base (training materials, design templates, implementation packages, etc.)</li></ul><p></p><p><b>About you</b><b>:</b></p><p>We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:</p><ul><li>Bachelor’s or Master’s degree – completed or in progress, preferably in Information Technology, Computer Science, Mathematics, Software Engineering or equivalent;</li><li>Basic understanding of SQL and NoSQL;</li><li>Basic knowledge of XML/XPath, UNIX commands;</li><li>Interest in scripting/algorithms;</li><li>Interest in configuring solutions;</li><li>Interpersonal and communication skills;</li><li>Teamwork, integrity and relationship-building skills;</li><li>Analytical and problem-solving skills;</li><li>Time management skills;</li><li>Very good command of English – verbal and written.</li></ul><p></p><p>It will be considered an advantage if you have further experience/knowledge in:</p><ul><li>Any programming language and technologies;</li><li>Customer-facing context.</li></ul><h2><b>Why PROS?</b></h2><p></p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p></p><p>This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.</p><p></p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2></h2><p></p><h2><b>Work Environment:</b></h2><p></p><p>Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.</p><p></p><p>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p>
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Mar 10th, 2023 10:51AM
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Mar 10th, 2023 10:51AM
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PROS Holdings
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Technology
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Software & Computer Services
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nyse:pro
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pros.wd5.myworkdayjobs.com
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pros.wd5.myworkdayjobs.com
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Mar 10th, 2023 12:00AM
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Customer Support Engineer - Entry Level
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Open
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LE005 PROS Bulgaria EOOD
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BGR Sofia Office
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BGR
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Feb 8th, 2023 12:00AM
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<p>We are currently seeking entry level talent to join our global remote Young Professionals Development Program. This will be a great opportunity to kick-start your career with us.</p><p></p><p>As an entry level Customer Support Engineer, you will join our Customer Support team and be part of a global boot camp with participants from France, Germany and US. You will be engaged in group and self-trainings, different activities and work on various tasks with your global and local team as well as with your mentor and manager.</p><p></p><p>After the successful completion of the boot camp, you will have the opportunity to become a PROS employee on a permanent contract.</p><p></p><p>The customer support team serves as the “first interaction” of PROS with our customers. As a Customer Support Engineer you will focus on the customer service experience by identifying and resolving customer issues with PROS solutions, and documenting case resolution. You will be able to expand the customer’s ability to troubleshoot, resolve all systems problems within established time frames, manage customer needs, standardize and streamline processes, as well as capture data for strategic decision-making.</p><p></p><p><b>A Day in the Life of the </b><b>Entry Level Customer Support Engineer:</b></p><ul><li>Gain knowledge about our business and solutions;</li><li>Learn about and how our different departments work and collaborate;</li><li>Learn how to become a trusted advisor and to offer exemplary customer service;</li><li>Learn how to develop strong relationships with customers and partners through daily interactions;</li><li>Understand how to help the customer get most of our products;</li><li>Learn how to monitor the applications performance via dedicated tools</li><li>Learn about SaaS, multitenancy and Cloud software;</li><li>Leverage best practices and contribute to our knowledge base (training materials, design templates, implementation packages, etc.).</li></ul><p></p><p><b>About you</b><b>:</b></p><p>We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:</p><ul><li>Bachelor’s or Master’s degree – completed or in progress, preferably in Information Technology, Computer Science, Mathematics, Software Engineering or equivalent;</li><li>Basic understanding of SQL and NoSQL;</li><li>Interest in working in Windows/Unix OS environments;</li><li>Interpersonal and communication skills;</li><li>Analytical and problem-solving skills;</li><li>Teamwork, integrity and relationship-building skills;</li><li>Time management skills;</li><li>Very good command of English – verbal and written.</li></ul><p></p><p>It will be considered an advantage if you have further experience/knowledge in:</p><ul><li>Any programming language and technologies;</li><li>Customer-facing context.</li></ul><p></p><h2><b>Why PROS?</b></h2><p></p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p></p><p>This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.</p><p></p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2></h2><p></p><h2><b>Work Environment:</b></h2><p></p><p>Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.</p><p></p><p>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p>
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Mar 10th, 2023 10:51AM
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Mar 10th, 2023 10:51AM
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PROS Holdings
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Technology
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Software & Computer Services
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nyse:pro
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pros.wd5.myworkdayjobs.com
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pros.wd5.myworkdayjobs.com
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Mar 10th, 2023 12:00AM
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Intern - Information Technology
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Open
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LE005 PROS Bulgaria EOOD
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BGR Sofia Office
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BGR
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Feb 24th, 2023 12:00AM
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<p>PROS Holdings, Inc. (NYSE: PRO) is leading the shift to modern commerce, helping competitive enterprises create a personalized and frictionless experience for their customers. Powered with Dynamic Pricing Science, PROS solutions make it possible for companies to price, configure and sell their products and services with speed, precision and consistency across all sales channels. Our customers lead their markets across more than 10 sectors, and benefit from 30 years of accumulated knowledge and data science infused into our purpose-built solutions. PROS drives more than 200 million prices and 1.7 billion forecasts every day for enterprises in more than 30 industries around the globe. Our mission is to help companies and the people who work for them outperform. To learn more, visit pros.com.</p><p></p><p><b>A Day in the Life of IT Intern at PROS:</b></p><ul><li>Internal IT Support for EMEA employees - new user set up, on and offboarding, troubleshooting of user systems, trouble shooting of office infrastructure such as printers, office network, shared files, etc.;</li><li>Hardware and Software support. This includes but is not limited to printer setup, user office moves, etc.;</li><li>Troubleshoot and resolve systems, application, and hardware issues.</li><li>Learn how technical documentation is written and how to communicate with business owners on technical issues</li></ul><p></p><p><b>Required Qualifications:</b></p><p>We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:</p><ul><li>Basic knowing in computer hardware and software – Windows, Office, Internet</li><li>Basic troubleshooting and analytical skills;</li><li>Good communication skills;</li><li>Good command of English;</li><li>Technical Education</li></ul><p></p><p><b>Skills & Personal Characteristics:</b></p><ul><li>Proactive</li><li>Care</li><li>Attention to details</li></ul><p></p><h2><b>Why PROS?</b></h2><p></p><p>PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.</p><p></p><p>This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.</p><p></p><p>Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.</p><h2></h2><p></p><h2><b>Work Environment:</b></h2><p></p><p>Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.</p><p></p><p>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.</p>
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Mar 10th, 2023 10:51AM
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Mar 10th, 2023 10:51AM
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PROS Holdings
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Technology
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Software & Computer Services
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