RA

Rite Aid

- NYSE:RAD
Last Updated 2022-05-27

Job Listings

Track Rite Aid hiring and firing trends, filtered by title, location, type, date, category and date of posting.
Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Sector Industry
nyse:rad jobs-riteaid.icims.com jobs-riteaid.icims.com Nov 17th, 2021 12:00AM Representative 2, Customer Support Open Pennsylvania Store Operations not set, PA, not set, USA PA not set USA Apr 23rd, 2019 12:00AM Job Locations US-PA Job Title Representative 2, Customer Support SUMMARY The primary purpose of this position is to build customer loyalty and customer retention by providing a differentiating service experience for all customer inquiries, concerns, and issues received from all Rite Aid's customer contact channels. The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes.     Remote/ work from home positions with flexible scheduling available upon meeting required criteria.   Both Full-Time and Part-Time opportunities available.     ESSENTIAL DUTIES AND RESPONSIBILITIES The associate is responsible for the functions below, in addition to other duties as assigned: -  Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution. -  Maintain phone and web queue availability as required to meet service standards. - Multi-task between Rite Aid’s customer contact channels to field customer inquiries, concerns, or issues to ensure individual and department performance goals are achieved for all channels - Research and resolve complex customer situations - Enter summary notes into the customer record and, if appropriate, forward data to the appropriate field or corporate management associate for resolution. - Verify customer records for accuracy and update as necessary. - Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers. - Perform follow-up tracking of forwarded customer inquiries to ensure that all requests are addressed. - Assist customers with Rite Aid’s web sites including online shopping and mobile applications. - Escalate customer issues to a higher-level Customer Support staff member when necessary. - Conduct telephone calls to customers to rate the quality of the resolution to their issues. - Collaborate with Rite Aid associates to help answer customer inquiries, resolve issues, or solve service related concerns. Position ID# 109999 Position Type Full Time Nov 17th, 2021 10:41AM Nov 17th, 2021 10:41AM Consumer Services Food & Drug Retailers
nyse:rad jobs-riteaid.icims.com jobs-riteaid.icims.com Nov 18th, 2021 12:00AM Representative 2, Customer Support Open Pennsylvania Store Operations not set, PA, not set, USA PA not set USA Apr 23rd, 2019 12:00AM Job Locations US-PA Job Title Representative 2, Customer Support SUMMARY The primary purpose of this position is to build customer loyalty and customer retention by providing a differentiating service experience for all customer inquiries, concerns, and issues received from all Rite Aid's customer contact channels. The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes.     Remote/ work from home positions with flexible scheduling available upon meeting required criteria.   Both Full-Time and Part-Time opportunities available.     ESSENTIAL DUTIES AND RESPONSIBILITIES The associate is responsible for the functions below, in addition to other duties as assigned: -  Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution. -  Maintain phone and web queue availability as required to meet service standards. - Multi-task between Rite Aid’s customer contact channels to field customer inquiries, concerns, or issues to ensure individual and department performance goals are achieved for all channels - Research and resolve complex customer situations - Enter summary notes into the customer record and, if appropriate, forward data to the appropriate field or corporate management associate for resolution. - Verify customer records for accuracy and update as necessary. - Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers. - Perform follow-up tracking of forwarded customer inquiries to ensure that all requests are addressed. - Assist customers with Rite Aid’s web sites including online shopping and mobile applications. - Escalate customer issues to a higher-level Customer Support staff member when necessary. - Conduct telephone calls to customers to rate the quality of the resolution to their issues. - Collaborate with Rite Aid associates to help answer customer inquiries, resolve issues, or solve service related concerns. Position ID# 109999 Position Type Full Time Nov 18th, 2021 01:38AM Nov 18th, 2021 01:38AM Consumer Services Food & Drug Retailers
nyse:rad jobs-riteaid.icims.com jobs-riteaid.icims.com Nov 19th, 2021 12:00AM Representative 2, Customer Support Open Pennsylvania Store Operations not set, PA, not set, USA PA not set USA Apr 23rd, 2019 12:00AM Job Locations US-PA Job Title Representative 2, Customer Support SUMMARY The primary purpose of this position is to build customer loyalty and customer retention by providing a differentiating service experience for all customer inquiries, concerns, and issues received from all Rite Aid's customer contact channels. The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes.     Remote/ work from home positions with flexible scheduling available upon meeting required criteria.   Both Full-Time and Part-Time opportunities available.     ESSENTIAL DUTIES AND RESPONSIBILITIES The associate is responsible for the functions below, in addition to other duties as assigned: -  Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution. -  Maintain phone and web queue availability as required to meet service standards. - Multi-task between Rite Aid’s customer contact channels to field customer inquiries, concerns, or issues to ensure individual and department performance goals are achieved for all channels - Research and resolve complex customer situations - Enter summary notes into the customer record and, if appropriate, forward data to the appropriate field or corporate management associate for resolution. - Verify customer records for accuracy and update as necessary. - Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers. - Perform follow-up tracking of forwarded customer inquiries to ensure that all requests are addressed. - Assist customers with Rite Aid’s web sites including online shopping and mobile applications. - Escalate customer issues to a higher-level Customer Support staff member when necessary. - Conduct telephone calls to customers to rate the quality of the resolution to their issues. - Collaborate with Rite Aid associates to help answer customer inquiries, resolve issues, or solve service related concerns. Position ID# 109999 Position Type Full Time Nov 18th, 2021 11:32PM Nov 18th, 2021 11:32PM Consumer Services Food & Drug Retailers
nyse:rad jobs-riteaid.icims.com jobs-riteaid.icims.com Nov 13th, 2021 12:00AM Representative 2, Customer Support Open Pennsylvania Store Operations not set, PA, not set, USA PA not set USA Apr 23rd, 2019 12:00AM Job Locations US-PA Job Title Representative 2, Customer Support SUMMARY The primary purpose of this position is to build customer loyalty and customer retention by providing a differentiating service experience for all customer inquiries, concerns, and issues received from all Rite Aid's customer contact channels. The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes.     Remote/ work from home positions with flexible scheduling available upon meeting required criteria.   Both Full-Time and Part-Time opportunities available.     ESSENTIAL DUTIES AND RESPONSIBILITIES The associate is responsible for the functions below, in addition to other duties as assigned: -  Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution. -  Maintain phone and web queue availability as required to meet service standards. - Multi-task between Rite Aid’s customer contact channels to field customer inquiries, concerns, or issues to ensure individual and department performance goals are achieved for all channels - Research and resolve complex customer situations - Enter summary notes into the customer record and, if appropriate, forward data to the appropriate field or corporate management associate for resolution. - Verify customer records for accuracy and update as necessary. - Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers. - Perform follow-up tracking of forwarded customer inquiries to ensure that all requests are addressed. - Assist customers with Rite Aid’s web sites including online shopping and mobile applications. - Escalate customer issues to a higher-level Customer Support staff member when necessary. - Conduct telephone calls to customers to rate the quality of the resolution to their issues. - Collaborate with Rite Aid associates to help answer customer inquiries, resolve issues, or solve service related concerns. Position ID# 109999 Position Type Full Time Nov 12th, 2021 10:13PM Nov 12th, 2021 10:13PM Consumer Services Food & Drug Retailers
nyse:rad jobs-riteaid.icims.com jobs-riteaid.icims.com Nov 15th, 2021 12:00AM Representative 2, Customer Support Open Pennsylvania Store Operations not set, PA, not set, USA PA not set USA Apr 23rd, 2019 12:00AM Job Locations US-PA Job Title Representative 2, Customer Support SUMMARY The primary purpose of this position is to build customer loyalty and customer retention by providing a differentiating service experience for all customer inquiries, concerns, and issues received from all Rite Aid's customer contact channels. The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes.     Remote/ work from home positions with flexible scheduling available upon meeting required criteria.   Both Full-Time and Part-Time opportunities available.     ESSENTIAL DUTIES AND RESPONSIBILITIES The associate is responsible for the functions below, in addition to other duties as assigned: -  Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution. -  Maintain phone and web queue availability as required to meet service standards. - Multi-task between Rite Aid’s customer contact channels to field customer inquiries, concerns, or issues to ensure individual and department performance goals are achieved for all channels - Research and resolve complex customer situations - Enter summary notes into the customer record and, if appropriate, forward data to the appropriate field or corporate management associate for resolution. - Verify customer records for accuracy and update as necessary. - Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers. - Perform follow-up tracking of forwarded customer inquiries to ensure that all requests are addressed. - Assist customers with Rite Aid’s web sites including online shopping and mobile applications. - Escalate customer issues to a higher-level Customer Support staff member when necessary. - Conduct telephone calls to customers to rate the quality of the resolution to their issues. - Collaborate with Rite Aid associates to help answer customer inquiries, resolve issues, or solve service related concerns. Position ID# 109999 Position Type Full Time Nov 14th, 2021 09:48PM Nov 14th, 2021 09:48PM Consumer Services Food & Drug Retailers
nyse:rad jobs-riteaid.icims.com jobs-riteaid.icims.com Oct 28th, 2017 12:00AM Pharmacy (Pharmacist) Manager Open Rite Aid Hdqtrs. Corp. Visalia, CA, US Visalia CA USA Aug 30th, 2016 12:00AM Oct 28th, 2017 02:34PM Oct 28th, 2017 02:34PM Consumer Services Food & Drug Retailers
nyse:rad jobs-riteaid.icims.com jobs-riteaid.icims.com Oct 28th, 2017 12:00AM Pharmacy (Pharmacist) Manager Open Rite Aid Hdqtrs. Corp. Selma, CA, US Selma CA USA Sep 1st, 2016 12:00AM Oct 28th, 2017 02:34PM Oct 28th, 2017 02:34PM Consumer Services Food & Drug Retailers
nyse:rad jobs-riteaid.icims.com jobs-riteaid.icims.com Oct 28th, 2017 12:00AM Pharmacy Technician Open Rite Aid Hdqtrs. Corp. Dayton, OH, US Dayton OH USA Oct 5th, 2016 12:00AM Oct 28th, 2017 02:34PM Oct 28th, 2017 02:34PM Consumer Services Food & Drug Retailers
nyse:rad jobs-riteaid.icims.com jobs-riteaid.icims.com Oct 28th, 2017 12:00AM Asset Protection Agent Open Rite Aid Hdqtrs. Corp. Redmond, WA, US Redmond WA USA Nov 25th, 2016 12:00AM Oct 28th, 2017 02:34PM Oct 28th, 2017 02:34PM Consumer Services Food & Drug Retailers
nyse:rad jobs-riteaid.icims.com jobs-riteaid.icims.com Oct 28th, 2017 12:00AM Pharmacy (Pharmacist) Manager Open Rite Aid Hdqtrs. Corp. Bakersfield, CA, US Bakersfield CA USA Nov 30th, 2016 12:00AM Oct 28th, 2017 02:34PM Oct 28th, 2017 02:34PM Consumer Services Food & Drug Retailers

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