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nyse:smrt
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smartrent.com
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recruiting.paylocity.com
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Nov 23rd, 2021 12:00AM
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Regional Sales Executive
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Open
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Sales
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Corporate Location
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Scottsdale
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AZ
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USA
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Nov 4th, 2021 12:00AM
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Apply
Job Type
Full-time
Description
About SmartRentSmartRent is an enterprise home automation and smart building technology platform purpose built for the multifamily housing industry. Our extensive product line consists of web and mobile software for property owners and managers, residents and system installers as well as connected hardware that remotely monitors and controls smart locks, readers, gates, lights, thermostats, outlets, cameras and sensors. SmartRent streamlines operations for community staff, enhances the resident experience and provides property owners with a digital layer of asset protection.Job Summary SmartRent is looking to add a Regional Sales Executive who will oversee and grow mid-market level accounts within their given territory. The Regional Sales Executive will be responsible for driving revenue growth and accountable for the full sales cycle from prospecting to closing and drive new business sales. Additional responsibilities:Establish, own and navigate buying committee relationships Lead in depth discovery discussions to better understand our clients business operations, identifying true pain points for our partners to expertly diagnose the proper solutionsPartner with our Solutions Engineers team for in depth technical conversations and understanding of our clients work flow and how we seamlessly integrateBecome an expert not only in SmartRent solutions, but in SmartHome technology to take a truly consultative approach for our industry partnersCollaborate with Sales Leaders, Solutions Engineers, Marketing, Account Managers and more to build strategic business plans for customers to execute deals and get across the finish line fasterAttend industry events and conferences with other sales and marketing team membersHave fun doing quality work with a rapidly growing company, selling the best SmartHome solution available on an amazing team!
Requirements
You Ideally Have:5+ years as a sales hunter (new logo/new revenue acquisition) Experience managing a pipeline and closing SaaS contractsThe ability to develop senior level relationships quickly and effectivelyExperience presenting to C-suite executives at leading enterprise companiesAbility to simultaneously manage multiple opportunities at various stages of the buying processAn all-in mentality ready to hit the ground running, have some fun and crush your goals as an individual and as a team player.
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Nov 23rd, 2021 02:28PM
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Nov 23rd, 2021 02:28PM
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SmartRent
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nyse:smrt
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smartrent.com
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recruiting.paylocity.com
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Nov 23rd, 2021 12:00AM
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Field Installation Manager
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Open
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Remote Worker - Houston, Texas
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Remote Worker - Houston
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Texas
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USA
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Feb 22nd, 2021 12:00AM
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Apply
Description
SmartRent, one of the nation’s most exciting and rapidly growing technology companies is hiring! We are looking for intuitive, driven individuals with project management experience in construction and/or tech, to lead large, multifamily smart home conversion projects. We are exploding with growth and are already in most major markets around the country so we are looking for individuals who are excited to travel. Field Installation Managers typically fly out to any given city for 5 days each week. Field Installation Managers interact daily with property managers, leasing agents, maintenance technicians, and residents. Your responsibilities will include communicating with Property Management staff on a recurring basis, technical support, field operations, training, quality assurance, and managing contractors on the ground. We pride ourselves in our dedication to going above and beyond for our client base. We measure our team's success in terms of how proactive we are, how responsive we are, and how many expressions of gratitude we get from our clients. You’ll play a crucial role in ensuring projects go as smoothly as possible and all contractors are representing the SmartRent brand in the highest and best way possible.We offer a great career path with truly unlimited growth. This position is for the ambitious individual who wants to learn and acquire a number of high valued technical skills. This candidate will work closely with the entire operations team, product team, and engineers who are willing to coach, train and support you in adding all of the required skills, and then some.About UsSmartRent is an incredibly fast growing technology company launched from Scottsdale Arizona. We are fortunate enough to find ourselves on a trajectory of exponential growth which shows no signs of slowing. Through this exciting ride SmartRent has grown into an incredibly inviting and close family of individuals who strive to support one another while we continue to exceed the loftiest of goals. As a group we come from many different backgrounds, but know that this is what makes us great. If you are interested in joining in we look forward to hearing from you!The Day-to-DayManaging contractors and their crews on the groundPrioritizing client needs/requestsWorking with the office team to proactively plan schedules for onsite projectsConstant communication/collaboration with sales, field managers, support, product team, and developersHaving regular conversations with property managers to understand any pain points, as well as what will make their SmartRent experience successfulAdding your own suggestions and efficiencies to improve our documentation and processes
Requirements
About YouExcellent written and verbal communication skillsA self starter and natural leaderA background in management of residential constructionHands on experience with training new customers on softwareHands on experience in a technical support capacity while supporting customers using an Enterprise Hardware/Software or SaaS SolutionPrior experience with face-to-face client meetingsExperience with and a skill for de-escalating situationsWillingness to work nights and weekendsWillingness to travel 5 days a week to different parts of the country to manage projectsThe ability to write about technical subjects clearly and in an engaging styleThe enthusiasm, patience, and organization required to handle multiple client requests effectivelyAn excellent work ethic and attention to detailYou May Also HaveGeneral understanding of HVAC systemsExperience with Property Management, Customer Service and HospitalityTechnical understanding of how smart home devices work and how to install themBenefits to Get Excited AboutWorking with a team of deeply passionate and intelligent peopleCompetitive compensation structureComprehensive benefits package, including paid medical premium, vision and dental plan for you and your spouse/family, and more!
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Nov 23rd, 2021 02:28PM
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Nov 23rd, 2021 02:28PM
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SmartRent
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nyse:smrt
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smartrent.com
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recruiting.paylocity.com
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Nov 23rd, 2021 12:00AM
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Mid-Shift Warehouse Manager (3pm - 11pm)
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Open
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North Phoenix
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AZ
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USA
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Oct 19th, 2021 12:00AM
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Apply
Description
About UsSmartRent is looking for a Warehouse Manager to join our growing team. We pride ourselves in providing amazing support to our rapidly growing customer base and Field Installation Managers. We measure our team's success in terms of continuous flow of products to ensure field installations run smoothly and finish on time and client centric offerings are delivered accurately and expeditiously as our company scales in size. We are looking for this candidate to join us in our North Phoenix warehouse. We offer a great career path for the ambitious individual who wants to grow alongside one of the country’s hottest startups.Job ResponsibilitiesIn conjunction with the Lead Warehouse Associate, establish daily assignments to ensure sales orders are prioritized and fulfilled based upon business and client needs.Coaches and trains warehouse associates on proper execution of warehouse duties, policies and procedures.Exhibits detailed knowledge of all warehouse roles and is qualified in all aspects of warehouse operations.Assign job tasks according to project schedules.Maintain inventory control through effective warehouse methods.Investigates and establishes root cause of shipping and receiving errors and implements corrective action plans.Investigates and establishes root cause of picking, picking, and shipping errors. Implements corrective action plans.Oversees annual physical inventory process in conjunction with the Finance and Accounting Departments. Also, oversee daily cycle counts.Monitors the receipt, coordination and safety of goods coming through the warehouse using SmartRent’s warehouse management software.Ensure orders arrive and are dispatched on time to appropriate destinations.Work with buyers and sales personnel to coordinate product movement, warehouse space requirements, and stock rotation.Contribute ideas on ways to improve or optimize warehouse procedures.
Requirements
Minimum 4 years of experience working in warehouse environment as a manager/supervisor/lead overseeing 15+ associates.In-depth knowledge of FIFO, OHSO, and Safety Awareness.Preference will be given to candidates who have experience with ERP (NetSuite) and WMS (RF-Smart).Preference will be given to candidates who have experience with rapid team growth, space planning, warehouse layout/workflow design, and moving to a new warehouse.Forklift Operation Certification will be considered an advantage.Experience using rf-scanners.Fosters high level of customer focus and creates an environment that encourages respect, teamwork, communication, customer satisfaction and productivity between team members.Proven track record in a team development role.Good organizational and time-management skills.Great interpersonal and communication skills.Problem solver.Physical requirements – Walking, standing, bending, reaching, lifting, moving or carrying objects that may weigh up to 50 pounds
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Nov 23rd, 2021 02:28PM
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Nov 23rd, 2021 02:28PM
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SmartRent
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nyse:smrt
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smartrent.com
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recruiting.paylocity.com
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Nov 23rd, 2021 12:00AM
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Advanced Systems Integrator
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Open
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Field Installation
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Corporate Location
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Scottsdale
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AZ
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USA
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Oct 25th, 2021 12:00AM
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Apply
Description
Advanced System IntegratorSmartRent, one of the nation’s most exciting and rapidly growing technology companies is hiring! We are looking for intuitive, driven individuals with project management experience in construction and/or tech, to lead large, access control, and WiFi conversion projects. We are exploding with growth and are already in most major markets around the country so we are looking for individuals who are excited to travel. Advanced System Integrators typically fly out to any given city for 5 days each week. Advanced Systems Integrators interact daily with property managers, leasing agents, maintenance technicians, and residents. Your responsibilities will include communicating with Property Management staff on a recurring basis, technical support, field operations, training, quality assurance, and managing contractors on the ground. We pride ourselves in our dedication to going above and beyond for our client base. We measure our team's success in terms of how proactive we are, how responsive we are, and how many expressions of gratitude we get from our clients. You’ll play a crucial role in ensuring projects go as smoothly as possible and all contractors are representing the SmartRent brand in the highest and best way possible.We offer a great career path with truly unlimited growth. This position is for the ambitious individual who wants to learn and acquire a number of high valued technical skills. This candidate will work closely with the entire operations team, product team, and engineers who are willing to coach, train, and support you in adding all of the required skills, and then some.About UsSmartRent is an incredibly fast-growing technology company launched from Scottsdale Arizona. We are fortunate enough to find ourselves on a trajectory of exponential growth that shows no signs of slowing. Through this exciting ride, SmartRent has grown into an incredibly inviting and close family of individuals who strive to support one another while we continue to exceed the loftiest of goals. As a group, we come from many different backgrounds but know that this is what makes us great. If you are interested in joining in we look forward to hearing from you!The Day-to-DayManaging contractors and their crews on the groundPrioritizing client needs/requestsWorking with the office team to proactively plan schedules for onsite projectsConstant communication/collaboration with sales, field managers, support, product team, and developersHaving regular conversations with property managers to understand any pain points, as well as what will make their SmartRent experience successfulAdding your own suggestions and efficiencies to improve our documentation and processesBenefits to Get Excited AboutWorking with a team of deeply passionate and intelligent peopleCompetitive compensation structureComprehensive benefits package, including paid medical premium, vision, and dental plan for you and your spouse/family, and more!
Requirements
About YouExcellent written and verbal communication skillsA self-starter and natural leaderA background in management of Low Voltage Access Control SystemsHands-on experience with training new customers on softwareHands-on experience in a technical support capacity while supporting customers using an Enterprise Hardware/Software or SaaS SolutionPrior experience with face-to-face client meetingsExperience with and skills for de-escalating situationsWillingness to work nights and weekendsWillingness to travel 5 days a week to different parts of the country to manage projectsThe ability to write about technical subjects clearly and in an engaging styleThe enthusiasm, patience, and organization required to handle multiple client requests effectivelyAn excellent work ethic and attention to detailYou May Also HaveGeneral understanding terminating Rj45Understanding of network equipment like Ubiquiti, Cisco, Ruckus, Aruba, EtcExperience with LoRa technologyTechnical understanding of how smart home devices work and how to install themActive Low Voltage, Electric, or Life safety systems licensesExperience Designing and installing Access control systems
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Nov 23rd, 2021 02:28PM
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Nov 23rd, 2021 02:28PM
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SmartRent
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nyse:smrt
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smartrent.com
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recruiting.paylocity.com
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Nov 23rd, 2021 12:00AM
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Senior Software Engineer II
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Open
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Engineering
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Corporate Location
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Scottsdale
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AZ
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USA
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Oct 28th, 2021 12:00AM
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Apply
Job Type
Full-time
Description
About SmartRentSmartRent is an enterprise home automation and smart building technology platform purpose built for the multifamily housing industry. Our extensive product line consists of web and mobile software for property owners and managers, residents and system installers as well as connected hardware that remotely monitors and controls smart locks, readers, gates, lights, thermostats, outlets, cameras and sensors. SmartRent streamlines operations for community staff, enhances the resident experience and provides property owners with a digital layer of asset protection.ResponsibilitiesDesign, create, and update functionality for the tools, systems, software, and sites that support our customer success team, dispatchers and installers.Identify opportunities to improve the user experience for the platforms, increase efficiency, and informational flow.Engage internal teams (CS, engineering, QA, Product, Marketing, HR, etc.) and external parties for help in implementing features.Create data links, lambdas, and APIs necessary for the successful delivery of content.Compile reports and metrics on the effectiveness of development projects.Consult on database development and informational management and implement the same.
Requirements
Basic Qualifications5+ years professional experience in software development using backend programming languages (e.g. Elixir, NodeJS, Ruby, Python, PHP, etc.)5+ years professional experience in common web technologies and web development languages JavaScript, HTML and CSS.5+ years experience programming with SQL or other relational databases.Preferred Qualifications (in order of importance)Not seeking management track (direct reports), but loves mentoring the team and codingManaged and maintained ownership of 1+ products across the full software development lifecycle including production deploys, monitoring, production support, and hotfixes if necessaryElixir (Phoenix)PostgreSQLStrong understanding of coding and database design patternsStrong understanding of API integrations via JSON and XML (including SOAP)React *(with hooks)*TypeScriptStrong understanding of unit and integration testsAbility to cross-train team members on systems through code comments, markdown documentation, and training seminarsFamiliarity with JIRA, Confluence or other project management software.Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.
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Nov 23rd, 2021 02:28PM
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Nov 23rd, 2021 02:28PM
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SmartRent
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nyse:smrt
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smartrent.com
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recruiting.paylocity.com
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Nov 23rd, 2021 12:00AM
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Senior Software Engineer - Platform (Elixir)
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Open
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Engineering
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Corporate Location
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Scottsdale
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AZ
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USA
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Nov 5th, 2021 12:00AM
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Apply
Job Type
Full-time
Description
We are looking for someone to help design and build software solutions across our back-end services. We are looking to fully leverage the amazing technical foundation we have built on with Elixir and OTP across our platforms. If you’re excited by some of the amazing features Elixir and OTP offer and want to apply them to further level up our services then this position may be perfect for you! About SmartRentSmartRent is an enterprise home automation and smart building technology platform purpose built for the multifamily housing industry. Our extensive product line consists of web and mobile software for property owners and managers, residents and system installers as well as connected hardware that remotely monitors and controls smart locks, readers, gates, lights, thermostats, outlets, cameras and sensors. SmartRent streamlines operations for community staff, enhances the resident experience and provides property owners with a digital layer of asset protection.ResponsibilitiesDesign, create and update functionality for the internal tools and systems that supportour core platform. Work with our growing teams and services to deliver reliability & performance at scale.Promote observability through library development and instrumentation.Help scale our services by increasing the reliability and improving performance and observability of our services to meet our ever-increasing data volumes.Engage directly with internal teams (Engineering, QA, Hardware, etc) to collaborate on solutions and improvements across our growing suite of services.Drive innovation in our service communication and clustering technologies built with Elixir/Erlang.Expand our event-driven architectures and apply SOLID design principles to solve distributed system problems at scale.Keeps observability throughout our system as a top priority. Builds and maintains internal libraries and packages.
Requirements
Basic Qualifications5+ years professional experience in software development using programminglanguages (e.g. Elixir, NodeJS, Ruby, Python, etc.)5+ years of experience programming with SQL or other relational databases.Preferred Qualifications (in order of importance)Not seeking management track (direct reports), but loves mentoring the team and codingManaged and maintained ownership of libraries and tooling across the full software development lifecycle.ElixirStrong understanding of coding and database design patternsStrong understanding of API integrations via JSON and XML (including SOAP)TypeScriptStrong understanding of unit and integration testsAbility to cross-train team members on systems through code comments, markdown documentation, and training seminarsFamiliarity with JIRA, Confluence or other project management software.Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.
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Nov 23rd, 2021 02:28PM
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Nov 23rd, 2021 02:28PM
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SmartRent
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nyse:smrt
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smartrent.com
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recruiting.paylocity.com
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Nov 23rd, 2021 12:00AM
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Field Installation Manager
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Open
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Remote Worker - California
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San Bernardino
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CA
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USA
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Nov 9th, 2021 12:00AM
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Apply
Description
SmartRent, one of the nation’s most exciting and rapidly growing technology companies is hiring! We are looking for intuitive, driven individuals with project management experience in construction and/or tech, to lead large, multifamily smart home conversion projects. We are exploding with growth and are already in most major markets around the country so we are looking for individuals who are excited to travel. Field Installation Managers typically fly out to any given city for 5 days each week. Field Installation Managers interact daily with property managers, leasing agents, maintenance technicians, and residents. Your responsibilities will include communicating with Property Management staff on a recurring basis, technical support, field operations, training, quality assurance, and managing contractors on the ground. We pride ourselves in our dedication to going above and beyond for our client base. We measure our team's success in terms of how proactive we are, how responsive we are, and how many expressions of gratitude we get from our clients. You’ll play a crucial role in ensuring projects go as smoothly as possible and all contractors are representing the SmartRent brand in the highest and best way possible.We offer a great career path with truly unlimited growth. This position is for the ambitious individual who wants to learn and acquire a number of high valued technical skills. This candidate will work closely with the entire operations team, product team, and engineers who are willing to coach, train and support you in adding all of the required skills, and then some.About UsSmartRent is an incredibly fast growing technology company launched from Scottsdale Arizona. We are fortunate enough to find ourselves on a trajectory of exponential growth which shows no signs of slowing. Through this exciting ride SmartRent has grown into an incredibly inviting and close family of individuals who strive to support one another while we continue to exceed the loftiest of goals. As a group we come from many different backgrounds, but know that this is what makes us great. If you are interested in joining in we look forward to hearing from you!The Day-to-DayManaging contractors and their crews on the groundPrioritizing client needs/requestsWorking with the office team to proactively plan schedules for onsite projectsConstant communication/collaboration with sales, field managers, support, product team, and developersHaving regular conversations with property managers to understand any pain points, as well as what will make their SmartRent experience successfulAdding your own suggestions and efficiencies to improve our documentation and processes
Requirements
About YouExcellent written and verbal communication skillsA self starter and natural leaderA background in management of residential constructionHands on experience with training new customers on softwareHands on experience in a technical support capacity while supporting customers using an Enterprise Hardware/Software or SaaS SolutionPrior experience with face-to-face client meetingsExperience with and a skill for de-escalating situationsWillingness to work nights and weekendsWillingness to travel 5 days a week to different parts of the country to manage projectsThe ability to write about technical subjects clearly and in an engaging styleThe enthusiasm, patience, and organization required to handle multiple client requests effectivelyAn excellent work ethic and attention to detailYou May Also HaveGeneral understanding of HVAC systemsExperience with Property Management, Customer Service and HospitalityTechnical understanding of how smart home devices work and how to install themBenefits to Get Excited AboutWorking with a team of deeply passionate and intelligent peopleCompetitive compensation structureComprehensive benefits package, including paid medical premium, vision and dental plan for you and your spouse/family, and more!
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Nov 23rd, 2021 02:28PM
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Nov 23rd, 2021 02:28PM
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SmartRent
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nyse:smrt
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smartrent.com
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recruiting.paylocity.com
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Nov 23rd, 2021 12:00AM
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Director, Internal Communications
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Open
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HR
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Corporate Location
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Scottsdale
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AZ
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USA
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Nov 15th, 2021 12:00AM
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Apply
Job Type
Full-time
Description
SmartRent is an enterprise smart home automation company developing software and hardware that empowers property owners, managers and homebuilders to effectively manage, protect and automate daily operational processes. Our extensive product line consists of web and mobile software for property owners and managers, residents and system installers as well as connected hardware that remotely monitors and controls smart locks, readers, gates, lights, thermostats, outlets, cameras and sensors. SmartRent streamlines operations for community staff, enhances the resident experience and provides property owners with a digital layer of asset protection. The Director of Internal Communications will lead the strategy and execution of SmartRent’s internal communications rhythm to drive increased employee engagement and awareness. This role will partner with senior executives and employees across the organization and be required to provide oversight of key employee programs and events. Responsibilities Develop, execute, and scale a creative internal communications plan that fosters greater team engagement and alignment, and helps retain talent.Lead all corporate internal communications – including All Hands, leadership forums, and communications from our CEO, Chief of Staff and SVP HR. Be a trusted advisor, partnering with our executive leadership team to ensure communications are clear, concise, and compelling.Ensur communications are cascaded appropriately across the organization so that the right team members have the right information at the right time. In partnership with IT and HR, manage the content and flow of information through our intranet so team members have a single source of truth for information. Partner with HR on the development and execution of internal organizational and change management communications plans.Oversee the creation and delivery of internal content, including employee digital/online channels, newsletters, videos, and other multi-media assets as needed.Counsel senior level executives and work to drive a unified voice and amplify and align key messages and content.
Requirements
Experience working in high growth organizations that are scaling and going through change. Proven success at collaborating with and influencing cross-functional partners and executives. Ability to juggle multiple tasks simultaneously.Attention to detail. Preferred bachelor’s degree in Communications or related field10+ years of relevant communications experienceStrong written and oral communications skillsStrong leadership presence, specifically through influence and building consensus to deliver effective communications.
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Nov 23rd, 2021 02:28PM
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Nov 23rd, 2021 02:28PM
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SmartRent
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nyse:smrt
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smartrent.com
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recruiting.paylocity.com
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Dec 3rd, 2021 12:00AM
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Field Installation Manager
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Open
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Remote Worker - Indiana
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Jul 27th, 2021 12:00AM
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Apply
Description
DescriptionSmartRent, one of the nation’s most exciting and rapidly growing technology companies is hiring! We are looking for intuitive, driven individuals with project management experience in construction and/or tech, to lead large, multifamily smart home conversion projects. We are exploding with growth and are already in most major markets around the country so we are looking for individuals who are excited to travel. Field Installation Managers typically fly out to any given city for 5 days each week. Field Installation Managers interact daily with property managers, leasing agents, maintenance technicians, and residents. Your responsibilities will include communicating with Property Management staff on a recurring basis, technical support, field operations, training, quality assurance, and managing contractors on the ground. We pride ourselves in our dedication to going above and beyond for our client base. We measure our team's success in terms of how proactive we are, how responsive we are, and how many expressions of gratitude we get from our clients. You’ll play a crucial role in ensuring projects go as smoothly as possible and all contractors are representing the SmartRent brand in the highest and best way possible.We offer a great career path with truly unlimited growth. This position is for the ambitious individual who wants to learn and acquire a number of high valued technical skills. This candidate will work closely with the entire operations team, product team, and engineers who are willing to coach, train and support you in adding all of the required skills, and then some.About UsSmartRent is an enterprise home automation and smart building technology platform purpose built for the multifamily housing industry. Our extensive product line consists of web and mobile software for property owners and managers, residents and system installers as well as connected hardware that remotely monitors and controls smart locks, readers, gates, lights, thermostats, outlets, cameras and sensors. SmartRent streamlines operations for community staff, enhances the resident experience and provides property owners with a digital layer of asset protection.The Day-to-DayManaging contractors and their crews on the groundPrioritizing client needs/requestsWorking with the office team to proactively plan schedules for onsite projectsConstant communication/collaboration with sales, field managers, support, product team, and developersHaving regular conversations with property managers to understand any pain points, as well as what will make their SmartRent experience successfulAdding your own suggestions and efficiencies to improve our documentation and processes
Requirements
About YouExcellent written and verbal communication skillsA self starter and natural leaderA background in management of residential constructionHands on experience with training new customers on softwareHands on experience in a technical support capacity while supporting customers using an Enterprise Hardware/Software or SaaS SolutionPrior experience with face-to-face client meetingsExperience with and a skill for de-escalating situationsWillingness to work nights and weekendsWillingness to travel 5 days a week to different parts of the country to manage projectsThe ability to write about technical subjects clearly and in an engaging styleThe enthusiasm, patience, and organization required to handle multiple client requests effectivelyAn excellent work ethic and attention to detailYou May Also HaveGeneral understanding of HVAC systemsExperience with Property Management, Customer Service and HospitalityTechnical understanding of how smart home devices work and how to install themBenefits to Get Excited AboutWorking with a team of deeply passionate and intelligent peopleCompetitive compensation structureComprehensive benefits package, including paid medical premium, vision and dental plan for you and your spouse/family, and more!
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Dec 3rd, 2021 11:08AM
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Dec 3rd, 2021 11:08AM
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SmartRent
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nyse:smrt
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smartrent.com
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recruiting.paylocity.com
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Dec 10th, 2021 12:00AM
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Field Installation Manager
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Open
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Remote Worker - Washington, D.C.
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Remote Worker - Washington
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D.C.
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Nov 19th, 2021 12:00AM
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Apply
Description
SmartRent, one of the nation’s most exciting and rapidly growing technology companies is hiring! We are looking for intuitive, driven individuals with project management experience in construction and/or tech, to lead large, multifamily smart home conversion projects. We are exploding with growth and are already in most major markets around the country so we are looking for individuals who are excited to travel. Field Installation Managers typically fly out to any given city for 5 days each week. Field Installation Managers interact daily with property managers, leasing agents, maintenance technicians, and residents. Your responsibilities will include communicating with Property Management staff on a recurring basis, technical support, field operations, training, quality assurance, and managing contractors on the ground. We pride ourselves in our dedication to going above and beyond for our client base. We measure our team's success in terms of how proactive we are, how responsive we are, and how many expressions of gratitude we get from our clients. You’ll play a crucial role in ensuring projects go as smoothly as possible and all contractors are representing the SmartRent brand in the highest and best way possible.We offer a great career path with truly unlimited growth. This position is for the ambitious individual who wants to learn and acquire a number of high valued technical skills. This candidate will work closely with the entire operations team, product team, and engineers who are willing to coach, train and support you in adding all of the required skills, and then some.About UsSmartRent is an incredibly fast growing technology company launched from Scottsdale Arizona. We are fortunate enough to find ourselves on a trajectory of exponential growth which shows no signs of slowing. Through this exciting ride SmartRent has grown into an incredibly inviting and close family of individuals who strive to support one another while we continue to exceed the loftiest of goals. As a group we come from many different backgrounds, but know that this is what makes us great. If you are interested in joining in we look forward to hearing from you!The Day-to-DayManaging contractors and their crews on the groundPrioritizing client needs/requestsWorking with the office team to proactively plan schedules for onsite projectsConstant communication/collaboration with sales, field managers, support, product team, and developersHaving regular conversations with property managers to understand any pain points, as well as what will make their SmartRent experience successfulAdding your own suggestions and efficiencies to improve our documentation and processes
Requirements
About YouExcellent written and verbal communication skillsA self starter and natural leaderA background in management of residential constructionHands on experience with training new customers on softwareHands on experience in a technical support capacity while supporting customers using an Enterprise Hardware/Software or SaaS SolutionPrior experience with face-to-face client meetingsExperience with and a skill for de-escalating situationsWillingness to work nights and weekendsWillingness to travel 5 days a week to different parts of the country to manage projectsThe ability to write about technical subjects clearly and in an engaging styleThe enthusiasm, patience, and organization required to handle multiple client requests effectivelyAn excellent work ethic and attention to detailYou May Also HaveGeneral understanding of HVAC systemsExperience with Property Management, Customer Service and HospitalityTechnical understanding of how smart home devices work and how to install themBenefits to Get Excited AboutWorking with a team of deeply passionate and intelligent peopleCompetitive compensation structureComprehensive benefits package, including paid medical premium, vision and dental plan for you and your spouse/family, and more!
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Dec 10th, 2021 02:30PM
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Dec 10th, 2021 02:30PM
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SmartRent
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