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nyse:ups
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coyote.wd5.myworkdayjobs.com
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coyote.wd5.myworkdayjobs.com
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Jan 27th, 2023 12:00AM
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MX Device Support Analyst
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Open
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Mexico-MX-Guadalajara
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MEX
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Dec 28th, 2022 12:00AM
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<h2><span>Wake up each day knowing that you are a part of something special. Something real. Something bold. </span></h2><h2></h2><h2><span>Are you looking for a place where you will have a role in shaping an industry? </span></h2><h2></h2><h2><span>Then it’s time for you to apply to join the pack.</span></h2><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span>The Device Support Analyst is a second-tier technical support role for incidents and requests that focuses primarily with hardware setups and software installations, as well as moderate to high complexity hardware/software troubleshooting issues escalated from first-tier technical support. </span>Problems beyond the scope of their ability or responsibility are resolved by engaging other IT service resources.</p><p></p><p><b><span>Essential Functions:</span></b></p><ul><li>Install, upgrade, and support hardware and software for all devices</li><li>Basic troubleshooting of LAN connectivity issues</li><li>Updates incidents/requests in incident management software</li><li>Communicates with other service resources involved in resolution to ensure incidents are resolved, requests are fulfilled, and the customer communication is complete</li><li>Assist in user, hardware & equipment movement and branch relocations & buildouts</li><li>Engages other IT resources to resolve incidents that are beyond the scope of their ability or responsibility</li><li>Documents resolutions and internal procedures & updates self-help and staff knowledge bases</li><li>Creates a positive customer support experience and builds strong relationships through engaged listening and understanding, problem solving, ensuring timely resolution or escalation, communicating promptly on progress, and maintaining a consummately professional attitude</li><li>Maintains and protects confidentiality with regards to all aspects of employee information</li><li>Provides after hours and on-call support as needed on a rotating schedule</li><li>Performs other duties as assigned</li><li><span>20% travel or Less</span></li></ul><p></p><p><b><span>Required Experience:</span></b></p><ul><li>1+ years technical support experience similar to the responsibilities in this role</li><li>Competency in MS Office Suite & Windows 10 operating systems</li><li>Basic user and security group administration through Active Directory</li><li>Knowledge of configuring, troubleshooting & repairing hardware including PCs and printers</li><li>Willingness to learn continuously evolving company and industry specific applications, technology, and terminology</li><li>Demonstrated ability and desire to provide first-rate customer service</li><li>Excellent written and verbal communication skills</li><li>Excellent organizational and time management skills with strong attention to detail</li><li>Proven analytical and problem solving skills</li></ul><p></p><p><b>Preferred Skills & Education:</b></p><ul><li>Bachelor’s degree in Information Systems, Computer Science, Business or related field</li><li>A+, Network+, Security+, MCSA, Microsoft Certified Desktop Support Technician or similar certifications</li><li>Experience with ServiceNow</li></ul><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Why Coyote?</span></b></p><ul><li>Onsite training and ongoing career development.</li><li>Competitive pay.</li><li>Comprehensive benefits package.</li><li>Internal advancement opportunities for high performers.</li><li>Global opportunities.</li><li>Casual dress & many perks.</li><li>Diverse and Inclusive environment.</li><li>Opportunities to impact the world around you through our 360 sustainability initiatives.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Important Notice to US Applicants:</b></p><p style="text-align:left">Coyote is an at-will employer.</p><p style="text-align:left">We are an Equal Opportunity Employer.</p><p style="text-align:left">Please view Equal Opportunity Posters provided by the OFCCP.</p>
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Jan 26th, 2023 08:08PM
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Jan 26th, 2023 08:08PM
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United Parcel Service
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Industrials
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Industrial Transportation
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nyse:ups
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coyote.wd5.myworkdayjobs.com
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coyote.wd5.myworkdayjobs.com
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Jan 27th, 2023 12:00AM
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MX Customer Sales-3
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Open
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Mexico-MX-Guadalajara
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MEX
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Dec 28th, 2022 12:00AM
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<p style="text-align:left"><i><span>Want to wake up each day knowing that you are a part of something special? Something real? Something bold?</span></i></p><p style="text-align:inherit"></p><p style="text-align:left"><i><span>Are you Tribal, True and Tenacious?</span></i></p><p style="text-align:inherit"></p><p style="text-align:left"><span><i><span>Then it’s time for you to join the pack!</span></i></span></p><p style="text-align:left"><span><b><span>We Move the World Forward</span></b></span></p><p style="text-align:inherit"></p><p style="text-align:left"><span><span>Coyote was created in 2006 with one goal in mind: To create a better service experience in the transportation industry. Today we are a leading</span><span> </span><span>third-party logistics provider that matches more than<span> </span><span>10,000</span><span> </span>shipments every day. We play a crucial role in the global supply chain and delivery of goods across many sectors around the world, making us an essential business. As a UPS subsidiary, our seamless technology driven solutions drive the industry forward and empower<span> </span></span><span>customers to make smarter supply chain decisions. Every time. Everywhere.</span></span></p><p style="text-align:inherit"></p><p style="text-align:left"><span><b><span>Make Your Work Matter</span></b></span></p><p style="text-align:inherit"></p><p style="text-align:left"><span><span>At Coyote, our employees are empowered to guide their own growth. We prime them for limitless career potential thr</span><span>ough training programs, accessible leadership, talent development, and unique workplace perks and benefits. We offer opportunities to thrive by learning the i</span><span>ns and outs of our business, our proprietary technology, and the industry. We provide a culture that supports diversity, equity, inclusion and belonging (DEI&B), and w</span><span>e are deliberate about supporting our local communities -- from donating our logistics services to help those in need, to supporting our employees in their missions to make an impact in the world.</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>As a Business Development Representative at Coyote, you will focus on expanding Coyote’s customer base by helping customers move their inventory in the most cost-effective way possible. You will create your individual portfolio of accounts through research and prospecting while becoming consultative in providing logistics solutions based on individual customer needs. This consultative style will provide the opportunity to navigate longer sales cycles and develop account-specific growth strategies. Business is initially generated through inside sales with the opportunity to travel as needed to grow your portfolio. Accounts are maintained and grown through daily communication with customers while upholding Coyote’s No Excuses® commitment to service.</p><p></p><p><b>Experience, Skills & Characteristics:</b></p><ul><li>2-3 years of selling and account management experience</li><li>Strong work ethic, self-motivation, and sales drive</li><li>Confident decision-making skills</li><li>Ability to maintain composure in stressful situations</li><li>Effective, professional communication</li><li>Bachelor’s degree desired</li></ul><p></p><p><b>Why Coyote?</b></p><ul><li>On-site training and ongoing career development</li><li>Base salary and uncapped commission opportunity</li><li>Comprehensive benefits package</li><li>401K with company match</li><li>UPS Employee Stock Purchase Plan</li><li>Internal advancement opportunities for outstanding performers</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Benefits & Perks</b></p><p>At Coyote, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Coyote can mean for you.</p><p></p><p><b>Our people and culture</b></p><p>Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Coyote one of the most rewarding places to work.</p><p></p><p><b>Professional development</b></p><p>From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Important Notice to US Applicants:</b></p><p>Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.</p>
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Jan 26th, 2023 08:08PM
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Jan 26th, 2023 08:08PM
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United Parcel Service
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Industrials
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Industrial Transportation
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nyse:ups
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coyote.wd5.myworkdayjobs.com
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coyote.wd5.myworkdayjobs.com
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Jan 27th, 2023 12:00AM
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Mexico Billing Specialist
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Open
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Mexico-MX-Guadalajara
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MEX
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Dec 28th, 2022 12:00AM
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<p><i><span>Want to wake up each day knowing that you are a part of something special? Something real? Something bold?</span></i></p><p></p><p><i><span>Are you Tribal, True and Tenacious?</span></i></p><p></p><p><span><i><span>Then it’s time for you to join the pack!</span></i></span></p><p><span><b><span>We Move the World Forward</span></b></span></p><p></p><p><span><span>Coyote was created in 2006 with one goal in mind: To create a better service experience in the transportation industry. Today we are a leading</span><span> </span><span>third-party logistics provider that matches more than<span> </span><span>10,000</span><span> </span>shipments every day. We play a crucial role in the global supply chain and delivery of goods across many sectors around the world, making us an essential business. As a UPS subsidiary, our seamless technology driven solutions drive the industry forward and empower<span> </span></span><span>customers to make smarter supply chain decisions. Every time. Everywhere.</span></span></p><p></p><p><span><b><span>Make Your Work Matter</span></b></span></p><p></p><p><span><span>At Coyote, our employees are empowered to guide their own growth. We prime them for limitless career potential thr</span><span>ough training programs, accessible leadership, talent development, and unique workplace perks and benefits. We offer opportunities to thrive by learning the i</span><span>ns and outs of our business, our proprietary technology, and the industry. We provide a culture that supports diversity, equity, inclusion and belonging (DEI&B), and w</span><span>e are deliberate about supporting our local communities -- from donating our logistics services to help those in need, to supporting our employees in their missions to make an impact in the world.</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Billing Specialist for Mexico</p><p>SUMMARY</p><p>The Billing Specialist for Mexico will be responsible for ensuring all loads are invoiced with accuracy, efficiency and within guidelines of the billing process. This role is also responsible for handling all unbilled charges not invoiced by the standard process. The billing specialist will maintain custody, and scanning of original paperwork received from carriers, respond to e-mails, and follow up and secure required paperwork for invoicing. </p><p>This position requires someone that is motivated and determined to get results.</p><p></p><p></p><p>RESPONSIBILITIES</p><ul><li>Ensure customers are invoiced properly and in a timely manner upon receipt of all documents according to the specifications of each customer.</li><li>Research, resolve and invoice all loads rejected by Accounts Payable, within 90 day of delivery date.</li><li>Resolve any request made via email or phone for missing documentation.</li><li>Resolve billing incident requests, auto-invoice failures, by reviewing exception reports in order to initiate invoicing. </li><li>Maintain, scan and store original paperwork received from the carriers. Also must be able to provide copies upon request from our customers.</li><li>Responds e-mails received in timely manner</li><li>Manage specific specialty expedited customer accounts to ensure timely billing due to contractual or preference guidelines.</li><li>Complete goals and tasks based on set departmental expectations and metrics.</li><li>Escalate any issues, consistent problems, or billing changes to appropriate Team Lead.</li><li>Contact customers to clarify billing requirements.</li><li>Contact carriers to secure any missing paperwork documentation (Bill of Lading, Proof of delivery, Remission Orders, Lumper tickets)</li><li>Serve as a liaison between the accounting departments and the electronic invoice service supplier for Mexico</li></ul><ul><li>Other duties as assigned based on business need.</li></ul><p></p><p></p><p>QUALIFICATIONS</p><ul><li>Advanced knowledge of Microsoft Office (Excel, Word, Outlook)</li><li>Ability to communicate effectively with internal and external customers both written and verbal</li><li>Ability to identify and solve problems, perform under pressure, and meet deadlines</li><li>Excellent organizational and multitasking skills with attention to detail</li><li>Work with little or no supervision, and work well in a team setting</li><li>Associate or Bachelor degree in Accounting, Business Administration, or Finance</li><li>2-4+ years of billing experience</li><li>Transportation industry experience preferred</li><li>Bi-lingual, mainly fluent in Spanish and English</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Benefits & Perks</span></b></p><p></p><p><span><span>We offer unique benefits that make careers at Coyote stand out. From benefits you’d expect like individual and family health insurance, and competitive paid time off to perks that you may not expect like<span> </span></span><span>volunteerism</span><span><span> </span>and paid community service days, we aim to offer our people more.</span></span></p><p></p><p><b><span>Core Benefits</span></b></p><ul><li><span><span>Medical,<span> </span></span></span><span><span>Dental and Vision Insurance</span></span></li><li><span><span>Life Insurance</span></span></li><li><span><span>Disability Insurance</span></span></li><li><span><span>401(k) with Employer Match</span></span></li><li><span><span>HSAs & FSAs</span></span></li></ul><p></p><p><b><span>Perks</span></b></p><ul><li>New Parents & Fertility Program</li><li><span>Adoption & Surrogacy Assistance</span></li><li><span><span>Gym & Wellness<span> </span></span><span>Discounts<span><span> </span>(UPsers)</span></span></span></li><li><span>Virtual Counseling through First Stop Health</span></li><li><span>Training and Development Programs</span></li><li><span>Employee Assistance Program (EAP)</span></li><li><span><span>Onsite monthly lunches, happy hours,<span> </span></span><span>and fun events!</span></span></li></ul><p></p><p><b><span>Culture & DEI&B</span></b></p><ul><li><span>Employee Resource Groups</span></li><li><span>Monthly company events</span></li><li><span>Professional development opportunities</span></li><li><span>Ask Leadership/Highway to Excellence series</span></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Important Notice to US Applicants:</b></p><p>Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.</p>
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Jan 26th, 2023 08:08PM
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Jan 26th, 2023 08:08PM
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United Parcel Service
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Industrials
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Industrial Transportation
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nyse:ups
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coyote.wd5.myworkdayjobs.com
|
coyote.wd5.myworkdayjobs.com
|
Jan 27th, 2023 12:00AM
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Cloud Operations Engineer (Security)
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Open
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Chicago, IL
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USA
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Dec 28th, 2022 12:00AM
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<h2><span>Wake up each day knowing that you are a part of something special. Something real. Something bold. </span></h2><h2></h2><h2><span>Are you looking for a place where you will have a role in shaping an industry? </span></h2><h2></h2><h2><span>Then it’s time for you to apply to join the pack.</span></h2><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span>As a Cloud Operations Engineer, you will play a key role in delivering and enhancing technology solutions across the enterprise to surpass business and customer expectations, working in the Server Engineering team. </span><span>Working in a collaborative environment with other IT peers you will help propel Coyote and its technology forward to meet the business needs and goals. </span></p><p><span>Essential Functions:</span></p><ul><li>Collaborating with peers to design, install, configure, optimize, administer, and support Microsoft Cloud Technologies</li><li>Daily support of Windows Environment and Active Directory/Azure AD administration.</li><li>Manage Enterprise Applications, Microsoft Defender Suite, RBAC, and Service Principals within Azure and on prem technologies as needed.</li><li>Act as a liaison between the Server Engineering and Information Security Teams to support security initiatives and implementation of defined policies</li><li>Provide exceptional technical support to all colleagues and customers.</li><li>Resolve escalated help desk tickets and provide after-hours (rotational) support as needed for problem, resolution, and root cause analysis.</li><li>Interact with vendors for quotes, support, new technologies, and vendor relationship tasks.</li><li>Analyze metrics to identify optimization opportunities and utilization/capacity trends.</li><li>Document Standard Operating Procedures for the team to follow and share ideas and concepts with technology leaders on best practices and server policies.</li><li>Maintain and communicate project plan and status updates proactively.</li><li>Complete other projects and duties as assigned.</li></ul><p></p><p><span>Required Experience:</span></p><ul><li>Minimum 8 years technical experience in an IT operations role.</li><li>5 Years Microsoft Azure cloud operations experience</li><li>Understanding of Azure Access control (IAM) and role-based access.</li><li>Advanced working knowledge of Windows Server and Active Directory/Azure AD.</li><li>Experience working with Azure storage - Blobs and Files.</li><li>Skilled with Cloud-based Networking concepts.</li><li>Familiarity with command line tools such as PowerShell, AZCli or kubectl.</li><li>Understanding of monitoring in Azure - Azure Monitor, Log Analytics, etc.</li><li>Advanced troubleshooting skills and analysis skills to drive root cause analysis.</li><li>Extremely motivated with a strong desire to deliver consistent & exceptional results in an exciting and growing company.</li><li>Candidate should be accustomed with the concepts of “Sense of Urgency”, “Duty to Communicate” and “Accountability”.</li><li>Excellent communication skills with proven ability to communicate effectively in both written and oral communication.</li><li>The ability to see the “big picture” and scope requirements to the organization’s direction.</li></ul><p></p><p><b>Preferred Skills & Education:</b></p><ul><li>Bachelor’s degree in Computer Science, related field, or equivalent industry experience</li><li>AZ-500 Certification or other related certifications</li><li>Experience with Microsoft Defender: Endpoint, Office 365, Identity, Cloud Apps, Vulnerability Management</li><li><span>Experience managing a hybrid cloud environment.</span></li><li>Advanced with PowerShell scripting experience a plus.</li><li>Advanced working knowledge and experience of VMware</li><li>Previous experience in a fast-paced brokerage or trading firm is a plus</li></ul><p></p><p><span>Work Environment & Physical Demands:</span></p><p>This position operates in a dynamic, fast-paced, professional office environment. This role routinely uses standard office equipment such as computers and phones. While performing the duties of this job, you will be regularly required to talk, read, hear, sit, and use your hands to type.</p><p></p><p><span>Legal Statements:</span></p><p>Coyote is an at-will employer.</p><p>We are an Equal Opportunity Employer.</p><p>Please view Equal Opportunity Posters provided by OFCCP.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Why Coyote?</span></b></p><ul><li>Onsite training and ongoing career development.</li><li>Competitive pay.</li><li>Comprehensive benefits package.</li><li>Internal advancement opportunities for high performers.</li><li>Global opportunities.</li><li>Casual dress & many perks.</li><li>Diverse and Inclusive environment.</li><li>Opportunities to impact the world around you through our 360 sustainability initiatives.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Important Notice to US Applicants:</b></p><p style="text-align:left">Coyote is an at-will employer.</p><p style="text-align:left">We are an Equal Opportunity Employer.</p><p style="text-align:left">Please view Equal Opportunity Posters provided by the OFCCP.</p>
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Jan 26th, 2023 08:08PM
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Jan 26th, 2023 08:08PM
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United Parcel Service
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Industrials
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Industrial Transportation
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nyse:ups
|
coyote.wd5.myworkdayjobs.com
|
coyote.wd5.myworkdayjobs.com
|
Jan 27th, 2023 12:00AM
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Sr Software Engineer
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Open
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|
|
Chicago, IL
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|
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USA
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Dec 28th, 2022 12:00AM
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<h2><span>Wake up each day knowing that you are a part of something special. Something real. Something bold. </span></h2><h2></h2><h2><span>Are you looking for a place where you will have a role in shaping an industry? </span></h2><h2></h2><h2><span>Then it’s time for you to apply to join the pack.</span></h2><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span>In this role, you will be focused on enhancing our existing freight brokerage systems using the latest presentation frameworks and service architectures. Working on a small Agile/Scrum development team, you will play a key part in helping Coyote continue to scale as well as re-imagining and reinventing the transportation industry via the technology we produce</span></p><p></p><p><b><span>Essential Functions:</span></b></p><ul><li>Working on a development team to create technical solutions that meet business needs</li><li>Contributing to the architectural decisions and implementation of the software for which your team is responsible</li><li>Contributing to all aspects of software that is integrated into the success of Coyote’s business strategy</li><li>Submitting and conducting code reviews</li><li>Supporting software through its full lifecycle</li><li>Mentoring and coaching other developers through their daily tasks of design, coding, and testing approaches</li><li>Taking the lead on more complex/open ended problems</li><li>Participating in planning, estimation of and negotiation of deliverables</li><li>Assisting in technical evaluations of candidates</li><li>Participating in software release initiatives</li></ul><p></p><p><b><span>Required Skills/Experience:</span></b></p><ul><li>6+ years of proven experience developing enterprise solutions</li><li>Proficiency in scalable, multi-threaded services and service-oriented architectures</li><li>Familiarity with SDLC Tools</li><li>Experience learning new technical concepts and continuously investing in education, both formally and informally</li><li>Experience with software engineering best practices: unit testing, code reviews, design documentation, excellent debugging, troubleshooting skills</li><li>Proficiency in testing and debugging yours as well as your teammates’ code</li><li>Excellent communication and interpersonal skills</li><li>Experience with relational, document and caching datastores</li><li>Experience with Source Control, Build Pipelines, and Deployment tools</li><li>Experience with inter-process communication solutions</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Why Coyote?</span></b></p><ul><li>Onsite training and ongoing career development.</li><li>Competitive pay.</li><li>Comprehensive benefits package.</li><li>Internal advancement opportunities for high performers.</li><li>Global opportunities.</li><li>Casual dress & many perks.</li><li>Diverse and Inclusive environment.</li><li>Opportunities to impact the world around you through our 360 sustainability initiatives.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Important Notice to US Applicants:</b></p><p style="text-align:left">Coyote is an at-will employer.</p><p style="text-align:left">We are an Equal Opportunity Employer.</p><p style="text-align:left">Please view Equal Opportunity Posters provided by the OFCCP.</p>
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Jan 26th, 2023 08:08PM
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Jan 26th, 2023 08:08PM
|
United Parcel Service
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Industrials
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Industrial Transportation
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|
nyse:ups
|
coyote.wd5.myworkdayjobs.com
|
coyote.wd5.myworkdayjobs.com
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Jan 27th, 2023 12:00AM
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Manager, Data Science
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Open
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Chicago, IL
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USA
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Dec 28th, 2022 12:00AM
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<h2><span>Wake up each day knowing that you are a part of something special. Something real. Something bold. </span></h2><h2></h2><h2><span>Are you looking for a place where you will have a role in shaping an industry? </span></h2><h2></h2><h2><span>Then it’s time for you to apply to join the pack.</span></h2><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span>Mathematical and software driven leader with strategic vision to help run data science initiatives to forecast trends, enhance delivery service, and improve overall user and customer experiences. </span> <span> Lead and work on groundbreaking R&D projects, to leverage massive structured, unstructured, transactional and real-time data sets from a variety of sources, analyze financial and customer usage patterns and make actionable recommendations using machine learning, data mining, business understanding, and common sense. </span><span>You will be responsible for influencing strategy and decisions as well as building, measuring, understanding and improving products. Ultimately, you will develop data-driven product solutions that will add value to our customers and improve</span> <span>efficiency across Coyote.</span></p><p></p><p><b>Essential Functions:</b></p><ul><li><span>Exploratory data analysis with the goal of product ideation, prototyping, and developing new and innovative features that can drive additional value for our Coyote’s and customers.</span></li><li><span>Interact with internal teams & stakeholders to understand business goals and initiatives, and combine business modeling skills with outstanding data analysis to fulfil their requirements for predictive analytics applications.</span></li><li><span>Evaluate transportation and supply chain data to empower the business to make more effective and strategic decision driven by empirical evidence. </span></li><li><span>Help develop and test predictive algorithms to be implemented as part of various internal Coyote applications.</span></li><li><span>Overseeing a team of Data Scientist and multiple data science projects at all stages, from initial conception to implementation and optimization.</span></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Why Coyote?</span></b></p><ul><li>Onsite training and ongoing career development.</li><li>Competitive pay.</li><li>Comprehensive benefits package.</li><li>Internal advancement opportunities for high performers.</li><li>Global opportunities.</li><li>Casual dress & many perks.</li><li>Diverse and Inclusive environment.</li><li>Opportunities to impact the world around you through our 360 sustainability initiatives.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Important Notice to US Applicants:</b></p><p style="text-align:left">Coyote is an at-will employer.</p><p style="text-align:left">We are an Equal Opportunity Employer.</p><p style="text-align:left">Please view Equal Opportunity Posters provided by the OFCCP.</p>
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|
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Jan 26th, 2023 08:08PM
|
Jan 26th, 2023 08:08PM
|
United Parcel Service
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Industrials
|
Industrial Transportation
|
|
nyse:ups
|
coyote.wd5.myworkdayjobs.com
|
coyote.wd5.myworkdayjobs.com
|
Jan 27th, 2023 12:00AM
|
Desktop Support Analyst
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Open
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|
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Denver, CO
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USA
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Dec 28th, 2022 12:00AM
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<h2><span>Wake up each day knowing that you are a part of something special. Something real. Something bold. </span></h2><h2></h2><h2><span>Are you looking for a place where you will have a role in shaping an industry? </span></h2><h2></h2><h2><span>Then it’s time for you to apply to join the pack.</span></h2><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span>The Device Support Analyst is a second-tier technical support role for incidents and requests that focuses primarily with hardware setups and software installations, as well as moderate to high complexity hardware/software troubleshooting issues escalated from first-tier technical support. </span>Problems beyond the scope of their ability or responsibility are resolved by engaging other IT service resources.</p><p></p><p><b><span>Essential Functions:</span></b></p><ul><li>Install, upgrade, and support hardware and software for all devices</li><li>Basic troubleshooting of LAN connectivity issues</li><li>Updates incidents/requests in incident management software</li><li>Communicates with other service resources involved in resolution to ensure incidents are resolved, requests are fulfilled, and the customer communication is complete</li><li>Assist in user, hardware & equipment movement and branch relocations & buildouts</li><li>Engages other IT resources to resolve incidents that are beyond the scope of their ability or responsibility</li><li>Documents resolutions and internal procedures & updates self-help and staff knowledge bases</li><li>Creates a positive customer support experience and builds strong relationships through engaged listening and understanding, problem solving, ensuring timely resolution or escalation, communicating promptly on progress, and maintaining a consummately professional attitude</li><li>Maintains and protects confidentiality with regards to all aspects of employee information</li><li>Provides after hours and on-call support as needed on a rotating schedule</li><li>Performs other duties as assigned</li><li><span>20% travel or Less</span></li></ul><p></p><p><b><span>Required Experience:</span></b></p><ul><li>3+ years technical support experience similar to the responsibilities in this role</li><li>Competency in MS Office Suite & Windows 10 operating systems</li><li>Basic user and security group administration through Active Directory</li><li>Knowledge of configuring, troubleshooting & repairing hardware including PCs and printers</li><li>Willingness to learn continuously evolving company and industry specific applications, technology, and terminology</li><li>Demonstrated ability and desire to provide first-rate customer service</li><li>Excellent written and verbal communication skills</li><li>Excellent organizational and time management skills with strong attention to detail</li><li>Proven analytical and problem solving skills</li><li>Valid US driver’s license</li><li>ITIL v3 Foundations exposure or certification valued</li></ul><p></p><p><b>Preferred Skills & Education:</b></p><ul><li>Bachelor’s degree in Information Systems, Computer Science, Business or related field</li><li>A+, Network+, Security+, MCSA, Microsoft Certified Desktop Support Technician or similar certifications</li><li>Experience with ServiceNow</li></ul><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Why Coyote?</span></b></p><ul><li>Onsite training and ongoing career development.</li><li>Competitive pay.</li><li>Comprehensive benefits package.</li><li>Internal advancement opportunities for high performers.</li><li>Global opportunities.</li><li>Casual dress & many perks.</li><li>Diverse and Inclusive environment.</li><li>Opportunities to impact the world around you through our 360 sustainability initiatives.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Important Notice to US Applicants:</b></p><p style="text-align:left">Coyote is an at-will employer.</p><p style="text-align:left">We are an Equal Opportunity Employer.</p><p style="text-align:left">Please view Equal Opportunity Posters provided by the OFCCP.</p>
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Jan 26th, 2023 08:08PM
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Jan 26th, 2023 08:08PM
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United Parcel Service
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Industrials
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Industrial Transportation
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nyse:ups
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coyote.wd5.myworkdayjobs.com
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coyote.wd5.myworkdayjobs.com
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Jan 27th, 2023 12:00AM
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Database Engineer
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Open
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Chicago, IL
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USA
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Dec 28th, 2022 12:00AM
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<h2><span>Wake up each day knowing that you are a part of something special. Something real. Something bold. </span></h2><h2></h2><h2><span>Are you looking for a place where you will have a role in shaping an industry? </span></h2><h2></h2><h2><span>Then it’s time for you to apply to join the pack.</span></h2><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span>You will be responsible for designing, implementing, and supporting our hybrid environment (on-prem and cloud based) running SQL Server, Atlas MongoDB, Azure SQL & CosmosDB. <span> </span>Day to day duties include maintenance, monitoring, and deployments within all supported database technologies.<span> </span>Your knowledge of Powershell, Terraform, GitHub, Azure functions, Azure pipelines, and CI/CD concepts will be utilized to support development teams and automate repetitive tasks.<span> </span>You should have good written and oral communication skills, detail-oriented, and able to work independently as well as within a team.</span></p><p></p><p><b><span>Essential Functions:</span></b></p><ul><li>Support and maintenance of databases that are primarily Azure based DB technologies such as Azure SQL, CosmosDB, PostgreSQL utilizing Terraform and Azure Pipelines.</li><li>Implement automation solutions to replace manual and repetitive processes</li><li>Assists in database design and collaborates with application developers <span>and business users</span> on data related projects</li><li>Support and sustain backups, disaster recovery, and general database support (including patching and upgrades) for on-prem DB technologies</li><li>Provide user access to data and maintain server reliability and stability</li><li>Perform database deployments as needed for independent and enterprise-wide releases. This includes validation and testing of the database scripts provided</li><li>Monitor overall system performance, capture baseline statistics, patch testing including identification and resolution of database related issues</li><li>Perform tuning of queries and review design to provide comprehensive feedback to dev teams</li><li>Implement and maintain HA/DR within all DB technologies including multi-subnet Always On Availability Groups</li><li>Understand and enforce company policies and procedures</li><li>Maintain documentation and run books to support fellow team members</li><li>Participate in 24 X 7 On-Call rotation and contribute to monthly maintenance work</li></ul><p></p><p><b><span>Required Experience:</span></b></p><ul><li>A BS in Information Technology, Computer Science or a related technical field or equivalent work experience.</li><li>4 years recent hands-on experience in database administration supporting a hybrid environment on cloud and on-prem</li><li>Strong understanding of SQL internals</li><li>Extensive knowledge of automation scripting such as PowerShell and Terraform</li><li>Experience in performance tuning and query optimization</li><li>Basic knowledge of Windows Server administration (incl. Active Directory), proper storage configurations, and supporting clustered environments</li><li>Familiarity with backups, restores and recovery models</li><li>Experience utilizing various high availability (HA) and disaster recovery (DR) options</li><li>3 years of experience with T-SQL, including the ability to write complex queries</li><li>Experience working in an agile 24/7/365 environment</li><li>Able to complete work independently</li><li>Strong problem-solving skills and a commitment to getting things done right</li><li>Experience managing assigned projects independently including providing realistic estimations and timelines, tracking progress and completion of assigned tasks</li><li>Eagerness to learn and help others, collaborates, and communicates well</li></ul><p></p><p><b>Preferred Experience: </b></p><ul><li>Ability to discuss database and data management techniques and capabilities with both technical and business audience</li><li>Knowledge and utilization of Managed Service Accounts (MSA or gMSA) and DB security best practices</li><li>Exposure to DbUp or other db deployment automation tools</li><li>Familiarity with one or more of the 3rd party products we use (Redgate Toolbelt, SentryOne Monitoring, SQLSentry Plan Explorer, Octopus Deploy, ServiceNow, New Relic)</li><li>Perform code reviews and provide appropriate feedback to development teams</li><li>Active in the SQL Server community (i.e., have a blog, go to user group meetings etc.)</li><li>Thrive in a collaborative environment and fun to be around</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Why Coyote?</span></b></p><ul><li>Onsite training and ongoing career development.</li><li>Competitive pay.</li><li>Comprehensive benefits package.</li><li>Internal advancement opportunities for high performers.</li><li>Global opportunities.</li><li>Casual dress & many perks.</li><li>Diverse and Inclusive environment.</li><li>Opportunities to impact the world around you through our 360 sustainability initiatives.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Important Notice to US Applicants:</b></p><p style="text-align:left">Coyote is an at-will employer.</p><p style="text-align:left">We are an Equal Opportunity Employer.</p><p style="text-align:left">Please view Equal Opportunity Posters provided by the OFCCP.</p>
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Jan 26th, 2023 08:08PM
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Jan 26th, 2023 08:08PM
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United Parcel Service
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Industrials
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Industrial Transportation
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nyse:ups
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coyote.wd5.myworkdayjobs.com
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coyote.wd5.myworkdayjobs.com
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Jan 29th, 2023 12:00AM
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MX Device Support Analyst
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Open
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Mexico-MX-Guadalajara
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MEX
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Dec 30th, 2022 12:00AM
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<h2><span>Wake up each day knowing that you are a part of something special. Something real. Something bold. </span></h2><h2></h2><h2><span>Are you looking for a place where you will have a role in shaping an industry? </span></h2><h2></h2><h2><span>Then it’s time for you to apply to join the pack.</span></h2><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span>The Device Support Analyst is a second-tier technical support role for incidents and requests that focuses primarily with hardware setups and software installations, as well as moderate to high complexity hardware/software troubleshooting issues escalated from first-tier technical support. </span>Problems beyond the scope of their ability or responsibility are resolved by engaging other IT service resources.</p><p></p><p><b><span>Essential Functions:</span></b></p><ul><li>Install, upgrade, and support hardware and software for all devices</li><li>Basic troubleshooting of LAN connectivity issues</li><li>Updates incidents/requests in incident management software</li><li>Communicates with other service resources involved in resolution to ensure incidents are resolved, requests are fulfilled, and the customer communication is complete</li><li>Assist in user, hardware & equipment movement and branch relocations & buildouts</li><li>Engages other IT resources to resolve incidents that are beyond the scope of their ability or responsibility</li><li>Documents resolutions and internal procedures & updates self-help and staff knowledge bases</li><li>Creates a positive customer support experience and builds strong relationships through engaged listening and understanding, problem solving, ensuring timely resolution or escalation, communicating promptly on progress, and maintaining a consummately professional attitude</li><li>Maintains and protects confidentiality with regards to all aspects of employee information</li><li>Provides after hours and on-call support as needed on a rotating schedule</li><li>Performs other duties as assigned</li><li><span>20% travel or Less</span></li></ul><p></p><p><b><span>Required Experience:</span></b></p><ul><li>1+ years technical support experience similar to the responsibilities in this role</li><li>Competency in MS Office Suite & Windows 10 operating systems</li><li>Basic user and security group administration through Active Directory</li><li>Knowledge of configuring, troubleshooting & repairing hardware including PCs and printers</li><li>Willingness to learn continuously evolving company and industry specific applications, technology, and terminology</li><li>Demonstrated ability and desire to provide first-rate customer service</li><li>Excellent written and verbal communication skills</li><li>Excellent organizational and time management skills with strong attention to detail</li><li>Proven analytical and problem solving skills</li></ul><p></p><p><b>Preferred Skills & Education:</b></p><ul><li>Bachelor’s degree in Information Systems, Computer Science, Business or related field</li><li>A+, Network+, Security+, MCSA, Microsoft Certified Desktop Support Technician or similar certifications</li><li>Experience with ServiceNow</li></ul><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Why Coyote?</span></b></p><ul><li>Onsite training and ongoing career development.</li><li>Competitive pay.</li><li>Comprehensive benefits package.</li><li>Internal advancement opportunities for high performers.</li><li>Global opportunities.</li><li>Casual dress & many perks.</li><li>Diverse and Inclusive environment.</li><li>Opportunities to impact the world around you through our 360 sustainability initiatives.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Important Notice to US Applicants:</b></p><p style="text-align:left">Coyote is an at-will employer.</p><p style="text-align:left">We are an Equal Opportunity Employer.</p><p style="text-align:left">Please view Equal Opportunity Posters provided by the OFCCP.</p>
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Jan 29th, 2023 03:14PM
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Jan 29th, 2023 03:14PM
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United Parcel Service
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Industrials
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Industrial Transportation
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nyse:ups
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coyote.wd5.myworkdayjobs.com
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coyote.wd5.myworkdayjobs.com
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Jan 29th, 2023 12:00AM
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MX Customer Sales-3
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Open
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Mexico-MX-Guadalajara
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MEX
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Dec 30th, 2022 12:00AM
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<p style="text-align:left"><i><span>Want to wake up each day knowing that you are a part of something special? Something real? Something bold?</span></i></p><p style="text-align:inherit"></p><p style="text-align:left"><i><span>Are you Tribal, True and Tenacious?</span></i></p><p style="text-align:inherit"></p><p style="text-align:left"><span><i><span>Then it’s time for you to join the pack!</span></i></span></p><p style="text-align:left"><span><b><span>We Move the World Forward</span></b></span></p><p style="text-align:inherit"></p><p style="text-align:left"><span><span>Coyote was created in 2006 with one goal in mind: To create a better service experience in the transportation industry. Today we are a leading</span><span> </span><span>third-party logistics provider that matches more than<span> </span><span>10,000</span><span> </span>shipments every day. We play a crucial role in the global supply chain and delivery of goods across many sectors around the world, making us an essential business. As a UPS subsidiary, our seamless technology driven solutions drive the industry forward and empower<span> </span></span><span>customers to make smarter supply chain decisions. Every time. Everywhere.</span></span></p><p style="text-align:inherit"></p><p style="text-align:left"><span><b><span>Make Your Work Matter</span></b></span></p><p style="text-align:inherit"></p><p style="text-align:left"><span><span>At Coyote, our employees are empowered to guide their own growth. We prime them for limitless career potential thr</span><span>ough training programs, accessible leadership, talent development, and unique workplace perks and benefits. We offer opportunities to thrive by learning the i</span><span>ns and outs of our business, our proprietary technology, and the industry. We provide a culture that supports diversity, equity, inclusion and belonging (DEI&B), and w</span><span>e are deliberate about supporting our local communities -- from donating our logistics services to help those in need, to supporting our employees in their missions to make an impact in the world.</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>As a Business Development Representative at Coyote, you will focus on expanding Coyote’s customer base by helping customers move their inventory in the most cost-effective way possible. You will create your individual portfolio of accounts through research and prospecting while becoming consultative in providing logistics solutions based on individual customer needs. This consultative style will provide the opportunity to navigate longer sales cycles and develop account-specific growth strategies. Business is initially generated through inside sales with the opportunity to travel as needed to grow your portfolio. Accounts are maintained and grown through daily communication with customers while upholding Coyote’s No Excuses® commitment to service.</p><p></p><p><b>Experience, Skills & Characteristics:</b></p><ul><li>2-3 years of selling and account management experience</li><li>Strong work ethic, self-motivation, and sales drive</li><li>Confident decision-making skills</li><li>Ability to maintain composure in stressful situations</li><li>Effective, professional communication</li><li>Bachelor’s degree desired</li></ul><p></p><p><b>Why Coyote?</b></p><ul><li>On-site training and ongoing career development</li><li>Base salary and uncapped commission opportunity</li><li>Comprehensive benefits package</li><li>401K with company match</li><li>UPS Employee Stock Purchase Plan</li><li>Internal advancement opportunities for outstanding performers</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Benefits & Perks</b></p><p>At Coyote, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Coyote can mean for you.</p><p></p><p><b>Our people and culture</b></p><p>Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Coyote one of the most rewarding places to work.</p><p></p><p><b>Professional development</b></p><p>From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Important Notice to US Applicants:</b></p><p>Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.</p>
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Jan 29th, 2023 03:14PM
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Jan 29th, 2023 03:14PM
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United Parcel Service
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Industrials
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Industrial Transportation
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