Wayfair

- NYSE:W
Last Updated 2024-04-16

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Track Wayfair reviews on Indeed to uncover insights on employee sentiment

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Ticker Symbol Entity Name As Of Date Profile Url Name Website Industry Description Revenue Headquarters location CEO Rating: CEO (%) Rating: CEO Responses Count Rating: Overall Happiness: Compensation score Happiness: Support score Happiness: Purpose score Happiness: Flexibility score Happiness: Energy score Happiness: Work Happiness score Happiness: Trust score Happiness: Learning score Happiness: Belonging score Happiness: Inclusion score Happiness: Overall score Happiness: Appreciation score Happiness: Achievement score Happiness: Responses Count Review Count Ratings Responses Count Rating: Culture & Values Rating: Compensation & Benefits Rating: Job Security & Advancement Rating: Senior Management Rating: Worklife Balance Interview: Duration Responses count Interview Duration Interview: Difficulty Responses count Interview Difficulty Interview: Experience Responses count Interview Experience Work Culture: Stressful (0) to Relaxed (1) Ratio Work Culture: Slow Paced (0) to Fast Paced (1) Ratio Work Culture: Competitive (0) to Collaborative (1) Ratio Date Added Date Updated Company Name Sector Industry
nyse:w https://www.indeed.com/cmp/wayfair Aug 29th, 2022 12:00AM Open Wayfair Information Technology At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. RRv1_OVER_10B 4 Copley Place - Floor 4 Boston, MA 02116 Niraj Shah 3.00 55.0 60.0 57.0 58.0 53.0 53.0 51.0 57.0 51.0 57.0 53.0 60.0 60.0 1885.0 1726 1700 3.10 3.20 2.70 2.70 3.10 647.00 About a day or two 731.00 EASY 631.00 AVERAGE Aug 29th, 2022 02:27PM Aug 29th, 2022 02:27PM Wayfair Consumer Goods Household Goods
nyse:w https://www.indeed.com/cmp/wayfair Aug 28th, 2022 12:00AM Open Wayfair Information Technology At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. RRv1_OVER_10B 4 Copley Place - Floor 4 Boston, MA 02116 Niraj Shah 3.00 55.0 60.0 57.0 58.0 53.0 53.0 51.0 57.0 51.0 57.0 53.0 60.0 60.0 1884.0 1726 1700 3.10 3.20 2.70 2.70 3.10 645.00 About a day or two 729.00 EASY 631.00 AVERAGE Aug 28th, 2022 08:06AM Aug 28th, 2022 08:06AM Wayfair Consumer Goods Household Goods
nyse:w https://www.indeed.com/cmp/wayfair Aug 27th, 2022 12:00AM Open Wayfair Information Technology At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. RRv1_OVER_10B 4 Copley Place - Floor 4 Boston, MA 02116 Niraj Shah 3.00 55.0 60.0 57.0 58.0 53.0 53.0 51.0 57.0 51.0 57.0 53.0 60.0 60.0 1882.0 1726 1700 3.10 3.20 2.70 2.70 3.10 643.00 About a day or two 726.00 EASY 630.00 AVERAGE Aug 27th, 2022 07:04AM Aug 27th, 2022 07:04AM Wayfair Consumer Goods Household Goods
nyse:w https://www.indeed.com/cmp/wayfair Aug 25th, 2022 12:00AM Open Wayfair Information Technology At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. RRv1_OVER_10B 4 Copley Place - Floor 4 Boston, MA 02116 Niraj Shah 3.00 55.0 60.0 57.0 58.0 53.0 53.0 51.0 57.0 50.0 57.0 53.0 59.0 60.0 1880.0 1712 1700 3.10 3.20 2.70 2.70 3.10 636.00 About a day or two 721.00 EASY 629.00 AVERAGE Aug 25th, 2022 11:25AM Aug 25th, 2022 11:25AM Wayfair Consumer Goods Household Goods
nyse:w https://www.indeed.com/cmp/wayfair Aug 23rd, 2022 12:00AM Open Wayfair Information Technology At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. RRv1_OVER_10B 4 Copley Place - Floor 4 Boston, MA 02116 Niraj Shah 3.00 55.0 60.0 57.0 58.0 53.0 53.0 50.0 57.0 50.0 57.0 53.0 59.0 60.0 1877.0 1712 1700 3.10 3.20 2.70 2.70 3.10 632.00 About a day or two 715.00 EASY 628.00 AVERAGE Aug 23rd, 2022 01:17PM Aug 23rd, 2022 01:17PM Wayfair Consumer Goods Household Goods
nyse:w https://www.indeed.com/cmp/wayfair Aug 21st, 2022 12:00AM Open Wayfair Information Technology At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. RRv1_OVER_10B 4 Copley Place - Floor 4 Boston, MA 02116 Niraj Shah 3.00 55.0 60.0 56.0 58.0 53.0 53.0 50.0 57.0 50.0 57.0 53.0 59.0 60.0 1874.0 1712 1700 3.10 3.20 2.70 2.70 3.10 629.00 About a day or two 706.00 EASY 628.00 AVERAGE Aug 21st, 2022 03:04PM Aug 21st, 2022 03:04PM Wayfair Consumer Goods Household Goods
nyse:w https://www.indeed.com/cmp/wayfair Aug 20th, 2022 12:00AM Open Wayfair Information Technology At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. RRv1_OVER_10B 4 Copley Place - Floor 4 Boston, MA 02116 Niraj Shah 3.00 55.0 60.0 56.0 58.0 53.0 53.0 50.0 57.0 50.0 57.0 53.0 59.0 60.0 1873.0 1712 1700 3.10 3.20 2.70 2.70 3.10 628.00 About a day or two 704.00 EASY 628.00 AVERAGE Aug 20th, 2022 04:44PM Aug 20th, 2022 04:44PM Wayfair Consumer Goods Household Goods
nyse:w https://www.indeed.com/cmp/wayfair Aug 19th, 2022 12:00AM Open Wayfair Information Technology At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. RRv1_OVER_10B 4 Copley Place - Floor 4 Boston, MA 02116 Niraj Shah 3.00 55.0 60.0 56.0 58.0 53.0 53.0 50.0 57.0 50.0 57.0 53.0 59.0 60.0 1872.0 1712 1700 3.10 3.20 2.70 2.70 3.10 627.00 About a day or two 701.00 EASY 628.00 AVERAGE Aug 19th, 2022 03:02PM Aug 19th, 2022 03:02PM Wayfair Consumer Goods Household Goods
nyse:w https://www.indeed.com/cmp/wayfair Aug 18th, 2022 12:00AM Open Wayfair Information Technology At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. RRv1_OVER_10B 4 Copley Place - Floor 4 Boston, MA 02116 Niraj Shah 3.00 55.0 60.0 56.0 58.0 53.0 53.0 50.0 57.0 50.0 57.0 53.0 59.0 60.0 1870.0 1712 1700 3.10 3.20 2.70 2.70 3.10 625.00 About a day or two 698.00 EASY 628.00 AVERAGE Aug 18th, 2022 07:47AM Aug 18th, 2022 07:47AM Wayfair Consumer Goods Household Goods
nyse:w https://www.indeed.com/cmp/wayfair Aug 17th, 2022 12:00AM Open Wayfair Information Technology At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. RRv1_OVER_10B 4 Copley Place - Floor 4 Boston, MA 02116 Niraj Shah 3.00 55.0 60.0 56.0 58.0 53.0 53.0 50.0 57.0 50.0 57.0 53.0 59.0 60.0 1869.0 1709 1700 3.10 3.20 2.70 2.70 3.10 623.00 About a day or two 696.00 EASY 627.00 AVERAGE Aug 17th, 2022 12:24PM Aug 17th, 2022 12:24PM Wayfair Consumer Goods Household Goods

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