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nyse:wsm
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wsgc.applicantstack.com
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wsgc.applicantstack.com
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Dec 25th, 2022 12:00AM
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Data Analyst - Returns
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Open
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Williams-Sonoma Inc. Customer Care Centers
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LAS VEGAS
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NV
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USA
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Nov 8th, 2022 12:00AM
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Williams-Sonoma, Inc.
Data Analyst - Returns
About the Team
The Returns/Replacement Data Team sits in the center of the action and is responsible for one of the most critical functions in our business: analyzing trends to reduce return/replacement cost thus maximizing business profitability. The Returns/Replacement Data Team is made up of individuals with meticulous attention to detail, a desire to make an impact, and the willingness to step in and solve the problem when one arises. As part of the day-to-day operations, the team works closely with our corporate partners, sourcing, quality assurance and supply chain teams to ensure that data is presented in the most accurate fashion possible.
About the Role
Using SQL, Power BI, and Excel, the Analyst is responsible for reporting and reviewing of all returns/replacements for Pottery Barn. Daily activities will range from finding root causes for system issues to preparing PowerPoint decks for presentation to corporate partners. The Analyst will move with ninja-like precision (through systems, kudos if you’re that agile!) while analyzing and troubleshooting any issue related to return reasons. You will be the team’s key problem solver who loves nothing more than cracking a good riddle and when something in the data seems inconsistent.
You're excited about this opportunity because you will...
· You can make an impact! You are part of a team that controls costs in one of our biggest cost buckets
· Develop a sense of ownership over the return channels
· Work closely with our corporate partners to move the business forward
· Enjoy solving puzzles and finding answers to the hard problems
· Get you blood pumping by making data tell a compelling and accurate story
Why you will love working at Williams-Sonoma, Inc.
· We’re a successful, fast-growing company with an entrepreneurial vibe
· A technologically and data-driven business
· Competitive salaries and comprehensive health benefits
· We’re at the forefront of tech and retail, redefining technology for the next generation
· We’re passionate about our internal and external clients and live/breathe the client experience
· We have a recognition program unlike any other
· A smart, experienced leadership team that wants to do it right and is open to new ideas
· We believe in autonomy and reward taking initiative
· We have fun!
We're excited about you because...
· You live and breathe SQL
· You are an expert in Excel
· You graduated with a degree in STEM, Economics, Supply Chain Management or something relatable
· E-commerce or Retail experience highly preferred
· You have previous experience in data quality, developing ad hoc reports, and presenting
· You have a logistics background or general understanding of supply chain and how it works
· You are a list maker and checking off boxes gives you extreme satisfaction
· You are driven to ask “why” when you see something odd
· Attention to detail is written in your genetic code
Technical Competencies required:
· Proficient in MS SQL
· Advanced skill with Excel (complex formulas, simple macros, complex graphs, pivot tables)
· Proficient in other Microsoft Office applications, especially Word, Outlook, and PowerPoint
· A firm grasp of mathematics (algebra, basic statistics)
· Experience with data visualization software (Tableau, Power BI)
*To be considered for an interview, we require our pre-employment assessment for next steps. Please follow the link to complete this 10 minute assessment:
https://www.ondemandassessment.com/link/index/JB-41UP5QKOZ?u=1087475
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Dec 25th, 2022 09:59AM
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Dec 25th, 2022 09:59AM
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Williams-Sonoma
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Consumer Services
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General Retailers
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nyse:wsm
|
wsgc.applicantstack.com
|
wsgc.applicantstack.com
|
Dec 25th, 2022 12:00AM
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Performance Analyst - Store Operations
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Open
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Williams-Sonoma Inc. Customer Care Centers
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Las Vegas
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NV
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USA
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Nov 8th, 2022 12:00AM
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|
Williams-Sonoma Inc.
Now hiring!
Performance Analyst - Retail Operations
About the Store Operations Team
You will be part of the Retail Operations team responsible for supporting the Williams Sonoma Brand of Retail Stores. Our job is to ensure that every Williams Sonoma Store is supported to deliver on company metrics and take care of our customers. Our team values collaboration across roles to find innovative ways to support our field organization and drive retail profitability.
DEPARTMENT: Store Operations
PRIMARY FUNCTION: Provides analytical and specialized administrative support to the Manager of Store Operations with complex details and advanced administrative duties. Maintain database and reporting. Evaluate confidential information and provide reports to senior management.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial, and emotional health
Your Journey in Continued Learning
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops and learning programs
Speaker series
DUTIES & RESPONSIBILITIES:
· Executes special or continuous research and data analysis tasks
· Analyzes problems, determines approach, compiles and analyzes data and prepares reports/recommendations
· Coordinates activities between departments and outside parties
· Contacts company personnel at all organizational levels to gather information and prepare reports
· Work is of a critical or confidential nature
· Assignments may be found in various functional areas
· Maintain an open line of communication between supervisors and managers for resolution of issues; foster a People First environment
· Takes initiative to create solutions to problems and be able to execute them by using the appropriate channel of communication and team involvement
· Complete other duties as assigned
SKILLS/KNOWLEDGE:
· Strong interpersonal skills and customer service experience a must
· Must have exceptional attention to detail.
· Strong analytical capabilities with a background in an operational type role preferred
· Strong computer knowledge and practical experience with Microsoft Office Suite
· Advanced Excel skills required
· Must have at least 2 years’ experience working in an office environment with strict deadlines.
· Ability to multi-task in fast-paced environment
· Works well in a close-knit team environment and will take the initiative to help the team reach their goals
· Strong experience in reporting and analytics within retail stores, operations, or finance.
· Excellent organizational skills.
· Excellent time management, analytical, communication, and presentation skills.
* We do require for you to take our assessment for consideration. Please follow this link and complete upon application submission:
https://www.ondemandassessment.com/link/index/JB-41UP5QKOZ?u=1087475
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
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Dec 25th, 2022 09:59AM
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Dec 25th, 2022 09:59AM
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Williams-Sonoma
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Consumer Services
|
General Retailers
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|
nyse:wsm
|
wsgc.applicantstack.com
|
wsgc.applicantstack.com
|
Dec 25th, 2022 12:00AM
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Manager - Retail Store Operations
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Open
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Williams-Sonoma Inc. Customer Care Centers
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Portland
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OR
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USA
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Dec 12th, 2022 12:00AM
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Rejuvenation
Manager - Store Operations
Portland, OR
About the Store Operations Team
You will be part of the Retail Operations team responsible for supporting the Williams Sonoma Brand of Retail Stores. Our job is to ensure that every Williams Sonoma Store is supported to deliver on company metrics and take care of our customers. Our team values collaboration across roles to find innovative ways to support our field organization and drive retail profitability.
Overview of the Manager, Store Operations role
Our Manager will mainly be focused on brand communications and workload management as it relates to all processes and initiatives to be executed in our Retail stores. This person will be responsible for the implementation of project management tools to achieve operational excellence and reduce customer friction in stores. This person will facilitate solutions to a varied list of issues and questions, serving as a liaison with the Corporate teams. The candidate should be able to identify priorities and react accordingly.
Responsibilities
Support implementation and adoption of all retail programs and initiatives
Calendarize roll out of all retail projects to ensure workload is achievable and urgent activities prioritized
Review current processes in stores, identify areas of improvement, and evolve the vision
Optimize existing policies and procedures pertaining to operational efficiencies, working cross-functionally as well as cross-branded to streamline and update
Manage daily communication between store teams and Ops team, helping strategize a streamlined approach to ensuring communications are effective and timely across varied platforms
Scrutinize and report on store supplies ordering to ensure supply expense is managed to monthly budgets
Optimize store development processes regarding opening/closing/relocating Brand stores
Work with brand and cross-functional partners on technology roll-outs, influencing timelines, investigating system issues, and suggesting enhancements with a lens on business-critical updates that ease the customer experience
Continuously control costs and drive margin growth by identifying and remediating “leaky buckets” across all store operations functions and processes
Collaborate with Inventory, Finance, Training, and Technology teams to determine if cross-functional synergies can be strengthened
Operate a computer and communicate via telephone
Criteria
You have a strong background in communications, process planning, and cross-functional leadership
You have excellent written and verbal communications skills
1-2 years of related experience in Retail Operations
You have strong analytical and problem-solving skills
You value curiosity, accuracy, efficiency, and process improvement
You have the ability to consistently implement several projects simultaneously in a fast-paced environment.
You have a Bachelor's degree (an equivalent combination of related education, training, and experience may be considered)
Strong PC/Mac skills including Adobe and Word
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial, and emotional health
Your Journey in Continued Learning
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops and learning programs
Speaker series
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Have questions? Feel free to reach out to the Recruiting team - CCRecruiting@wsgc.com
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Dec 25th, 2022 09:59AM
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Dec 25th, 2022 09:59AM
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Williams-Sonoma
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Consumer Services
|
General Retailers
|
|
nyse:wsm
|
wsgc.applicantstack.com
|
wsgc.applicantstack.com
|
Dec 25th, 2022 12:00AM
|
Finance Manager
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Open
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Williams-Sonoma Inc. Customer Care Centers
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Las Vegas
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NV
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USA
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Dec 19th, 2022 12:00AM
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Williams-Sonoma Inc.
Now hiring!
Financial Analyst I
At Williams-Sonoma Inc, we've witnessed some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - with that said, we are ready to bring aboard our next leader.
POSITION SUMMARY:
The Financial Analyst I will support the Finance Manager (FM) and Director of Finance (DOF) in partnering with all levels of care center management to guide and facilitate the planning and analysis of business performance. He/she/they will provide financial expertise for forecasting, ad hoc analysis, budgeting, planning and month-end accounting.
PRIMARY FUNCTIONS:
Support the FM and DOF in preparing and/or presenting the company’s financial budgets/forecasts based on appropriate financial guidance.
Prepare and maintain the appropriate budget/forecast Excel templates for EssBase upload and analysis.
Assist FM and DOF in the budgeting process and ensure timely delivery of annual budgets for executive approval.
Provide ad hoc analysis to senior leaderships teams as requested by FM and DOF.
Prepare routine and non-routine journal entries accurately.
Assist with analysis and reporting of month-end financial to senior management.
Work with finance management to provide financial support for new business developments.
Assist with cross-company and cross-functional projects to identify new opportunities for improvement in forecast accuracy and process efficiency.
Forecast and gauge market/industry trends and prepare summaries for executive review detailing forecast patterns and the company’s overall outlook.
MINIMUM QUALIFICATIONS:
Finance, Accounting, or related degree
3+ years of accounting/finance experience
Prior budget and forecasting experience at a corporate level
General Ledger experience (accrual, adjusting journal entries and Balance Sheet Reconciliations)
Experience with process improvement implementations
Expert level Microsoft Excel capabilities or certification (look-ups, sumif, large spreadsheet management, etc.)
Must be able to work with little supervision and training
Ability to work under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
PREFERRED QUALIFICATIONS:
Advanced degree or certification
Prior experience supporting call center operations
Experience with Oracle, EssBase and/or SmartView accounting software
Power BI experience
Knowledge of large corporate accounting programs
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Dec 25th, 2022 09:59AM
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Dec 25th, 2022 09:59AM
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Williams-Sonoma
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Consumer Services
|
General Retailers
|
|
nyse:wsm
|
wssupplychain.applicantstack.com
|
wssupplychain.applicantstack.com
|
Dec 25th, 2022 12:00AM
|
Customer Service Coordinator II
|
Open
|
Williams-Sonoma
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|
|
Ontario
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Canada
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CAN
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May 19th, 2022 12:00AM
|
|
Williams-Sonoma, Inc. - Company Overview
Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, California, into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams Sonoma, Pottery Barn, and west elm. That growth continues today. Our Global Supply Chain organization is the backbone of our company and key to its success.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization is just the place for you.
We employ thousands in our regional distribution operations and in our over 600 retail stores, customer care centers and corporate headquarters. That’s why we work hard to support the community, including the institutions that are important to our employees, such as St. Jude Childrens’ Research Hospital which we proudly support in its mission to treat and defeat childhood cancer and other life-threatening diseases.
SHIFT: 1st shift- Tues-Fri; 10am-6:30pm; Sat; 9am-5:30pm
PRIMARY FUNCTIONS:
Audit and process client freight invoices, BOLs and manifests ensuring rates, fees and terms are correct
Resolving billing discrepancies with third party logistics and coordinate auditors' daily assignments
Send daily reports with audit findings to department managers and ensures that contracts and pricing agreements from the carriers are current
Maintain and publish detailed reporting of data indicating opportunities
Communicate and schedule re-training/coaching of associates with appropriate department manager
Assist with responses to emails received in the Furniture HUB Inbox
Diagnose customer issues, assess, and resolve in a timely manner within the stated Level of Service
Provide assistance via telephone/email to customers and assigned business partners concerning product deliveries and maintain business partnerships with external/internal partners
Process freight claims accurately and in a timely manner. Verify payment with the shipper and finance. when needed
Keep work area safe, organized, and clean according to general warehousing practices and OSHA (Occupational Safety and Health Administration) requirements daily
Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, productivity (if required), and quality standards
Other duties as deemed necessary
MINIMUM QUALIFICATIONS:
Excellent attendance and willingness to be part of a team - performing whatever duties are necessary, including, when asked, working on Saturdays
6 months combined work experience
MS Office Proficient: Outlook & Word - Basic to Intermediate; Excel - Intermediate to Advanced Skills required
Strong written and verbal communication skills
Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner
Ability to multitask and be extremely detailed while performing all tasks and reports.
System knowledge preferred for the following: HubWM, PKMS, CCUI, SanFran3, AMS, and WCC/OMS; (or equivalent WMS) knowledge
Ability to communicate to customers, coworkers, and management in a professional and courteous manner.
COMPANY CULTURE AND BENEFITS:
We utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities, including guidance to other associates and departments.
Medical
Dental
Vision
401K
Life Insurance
AD&D Insurance
Health Care/Dependent Care Flexible Spending Account
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
At this time, we are not accepting referrals from third party recruiting agencies for this position.
This position is not eligible for visa sponsorship.
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Dec 25th, 2022 09:57AM
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Dec 25th, 2022 09:57AM
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Williams-Sonoma
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Consumer Services
|
General Retailers
|
|
nyse:wsm
|
wssupplychain.applicantstack.com
|
wssupplychain.applicantstack.com
|
Dec 25th, 2022 12:00AM
|
Warehouse Associate (Distribution)
|
Open
|
Williams-Sonoma
|
|
|
Denver
|
CO
|
USA
|
Aug 30th, 2016 12:00AM
|
|
Williams-Sonoma, Inc. - Company Overview
Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, California, into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams Sonoma, Pottery Barn, and west elm. That growth continues today. Our Global Supply Chain organization is the backbone of our company and key to its success.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization is just the place for you.
We employ thousands in our regional distribution operations and in our over 600 retail stores, customer care centers and corporate headquarters. That’s why we work hard to support the community, including the institutions that are important to our employees, such as St. Jude Childrens’ Research Hospital which we proudly support in its mission to treat and defeat childhood cancer and other life-threatening diseases.
Primary Functions
ï‚· Merchandise Processor for shipping/receiving department
ï‚· Other duties as assigned
ï‚· Must be able to lift 75 pounds
ï‚· Willingness to use material handling equipment and have the ability to utilize a WM scanner
ï‚· Note: Training will be provided by WSI on the WM scanning device and equipment
Qualifications:
Distribution Center and RF experience preferred
ï‚· Attention to detail and willingness to learn new processes required
ï‚· Candidate should be flexible to work overtime as needed
ï‚· Able to work on Saturdays upon advance notice
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
At this time, we are not accepting referrals from third party recruiting agencies for this position.
This position is not eligible for visa sponsorship.
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Dec 25th, 2022 09:57AM
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Dec 25th, 2022 09:57AM
|
Williams-Sonoma
|
Consumer Services
|
General Retailers
|
|
nyse:wsm
|
wssupplychain.applicantstack.com
|
wssupplychain.applicantstack.com
|
Dec 25th, 2022 12:00AM
|
Merch Processor-Warehouse Associate
|
Open
|
Williams-Sonoma
|
|
|
Franklin
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Massachusettes
|
USA
|
Feb 1st, 2017 12:00AM
|
|
Williams-Sonoma, Inc. - Company Overview
Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, California, into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams Sonoma, Pottery Barn, and west elm. That growth continues today. Our Global Supply Chain organization is the backbone of our company and key to its success.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization is just the place for you.
We employ thousands in our regional distribution operations and in our over 600 retail stores, customer care centers and corporate headquarters. That’s why we work hard to support the community, including the institutions that are important to our employees, such as St. Jude Childrens’ Research Hospital which we proudly support in its mission to treat and defeat childhood cancer and other life-threatening diseases.
Position Overview:
Assemble/deluxe furniture and stage prior to delivery.
Picking: Ensure that the freight is scanned and moved to the correct lines.
When freight cannot be found it is important that we are diligent in researching.
Ability to lift 65 lbs or more.
Inbound: Unload trailers and perform put-away functions for inventory.
Ensure organization and housekeeping of the area on a daily basis.
Utilize Williams Sonoma, Inc.'s Mission, Vision, and Values to govern daily activities.
MINIMUM QUALIFICATIONS:
Ability to multitask, and be extremely detailed while performing all tasks and reports.
Positive attitude, strong work ethic, ability to work under pressure and be a fast learner.
Excellent attendance and willingness to be part of a team - performing whatever duties are necessary.
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
At this time, we are not accepting referrals from third party recruiting agencies for this position.
This position is not eligible for visa sponsorship.
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|
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Dec 25th, 2022 09:57AM
|
Dec 25th, 2022 09:57AM
|
Williams-Sonoma
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Consumer Services
|
General Retailers
|
|
nyse:wsm
|
wssupplychain.applicantstack.com
|
wssupplychain.applicantstack.com
|
Dec 25th, 2022 12:00AM
|
Customer Service
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Open
|
Williams-Sonoma
|
|
|
Ft. Lauderdale
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FL
|
USA
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Feb 17th, 2017 12:00AM
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|
POSITION SUMMARY:
Work in a fast-paced call center environment. Responsible for scheduling and assisting customers with home delivery of their order(s)
PRIMARY FUNCTIONS:
Handle high-volume of inbound and outbound calls
Provide support in other call-center/customer service capacities
Work with business partners to assess customer needs/concerns and provide appropriate recommendations and solutions to ensure a world-class customer service experience
Effectively communicate with customers/care centers via email, researching and responding to inquiries as needed
Accurately maintain and update order tracking systems, appropriately documenting all transactions and pertinent interactions
QUALIFICATIONS:
Interview required as part of selection process
Detail oriented with ability to multi-task and problem solve in order to effectively deal with internal and external customers
Strong telephone etiquette and written/verbal communication skills
Must possess a positive and upbeat personality with a desire to deliver outstanding customer service
Must be able to communicate with many customers each day, maintaining composure under workload and pressure
Computer literate with working knowledge of MS Excel and Outlook
Availability to work a full-time schedule including nights, weekends, and holidays
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Dec 25th, 2022 09:57AM
|
Dec 25th, 2022 09:57AM
|
Williams-Sonoma
|
Consumer Services
|
General Retailers
|
|
nyse:wsm
|
wsgc.applicantstack.com
|
wsgc.applicantstack.com
|
Dec 22nd, 2022 12:00AM
|
Data Analyst - Returns
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Open
|
Williams-Sonoma Inc. Customer Care Centers
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|
|
LAS VEGAS
|
NV
|
USA
|
Nov 8th, 2022 12:00AM
|
|
Williams-Sonoma, Inc.
Data Analyst - Returns
About the Team
The Returns/Replacement Data Team sits in the center of the action and is responsible for one of the most critical functions in our business: analyzing trends to reduce return/replacement cost thus maximizing business profitability. The Returns/Replacement Data Team is made up of individuals with meticulous attention to detail, a desire to make an impact, and the willingness to step in and solve the problem when one arises. As part of the day-to-day operations, the team works closely with our corporate partners, sourcing, quality assurance and supply chain teams to ensure that data is presented in the most accurate fashion possible.
About the Role
Using SQL, Power BI, and Excel, the Analyst is responsible for reporting and reviewing of all returns/replacements for Pottery Barn. Daily activities will range from finding root causes for system issues to preparing PowerPoint decks for presentation to corporate partners. The Analyst will move with ninja-like precision (through systems, kudos if you’re that agile!) while analyzing and troubleshooting any issue related to return reasons. You will be the team’s key problem solver who loves nothing more than cracking a good riddle and when something in the data seems inconsistent.
You're excited about this opportunity because you will...
· You can make an impact! You are part of a team that controls costs in one of our biggest cost buckets
· Develop a sense of ownership over the return channels
· Work closely with our corporate partners to move the business forward
· Enjoy solving puzzles and finding answers to the hard problems
· Get you blood pumping by making data tell a compelling and accurate story
Why you will love working at Williams-Sonoma, Inc.
· We’re a successful, fast-growing company with an entrepreneurial vibe
· A technologically and data-driven business
· Competitive salaries and comprehensive health benefits
· We’re at the forefront of tech and retail, redefining technology for the next generation
· We’re passionate about our internal and external clients and live/breathe the client experience
· We have a recognition program unlike any other
· A smart, experienced leadership team that wants to do it right and is open to new ideas
· We believe in autonomy and reward taking initiative
· We have fun!
We're excited about you because...
· You live and breathe SQL
· You are an expert in Excel
· You graduated with a degree in STEM, Economics, Supply Chain Management or something relatable
· E-commerce or Retail experience highly preferred
· You have previous experience in data quality, developing ad hoc reports, and presenting
· You have a logistics background or general understanding of supply chain and how it works
· You are a list maker and checking off boxes gives you extreme satisfaction
· You are driven to ask “why” when you see something odd
· Attention to detail is written in your genetic code
Technical Competencies required:
· Proficient in MS SQL
· Advanced skill with Excel (complex formulas, simple macros, complex graphs, pivot tables)
· Proficient in other Microsoft Office applications, especially Word, Outlook, and PowerPoint
· A firm grasp of mathematics (algebra, basic statistics)
· Experience with data visualization software (Tableau, Power BI)
*To be considered for an interview, we require our pre-employment assessment for next steps. Please follow the link to complete this 10 minute assessment:
https://www.ondemandassessment.com/link/index/JB-41UP5QKOZ?u=1087475
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|
|
Dec 21st, 2022 08:00PM
|
Dec 21st, 2022 08:00PM
|
Williams-Sonoma
|
Consumer Services
|
General Retailers
|
|
nyse:wsm
|
wsgc.applicantstack.com
|
wsgc.applicantstack.com
|
Dec 22nd, 2022 12:00AM
|
Performance Analyst - Store Operations
|
Open
|
Williams-Sonoma Inc. Customer Care Centers
|
|
|
Las Vegas
|
NV
|
USA
|
Nov 8th, 2022 12:00AM
|
|
Williams-Sonoma Inc.
Now hiring!
Performance Analyst - Retail Operations
About the Store Operations Team
You will be part of the Retail Operations team responsible for supporting the Williams Sonoma Brand of Retail Stores. Our job is to ensure that every Williams Sonoma Store is supported to deliver on company metrics and take care of our customers. Our team values collaboration across roles to find innovative ways to support our field organization and drive retail profitability.
DEPARTMENT: Store Operations
PRIMARY FUNCTION: Provides analytical and specialized administrative support to the Manager of Store Operations with complex details and advanced administrative duties. Maintain database and reporting. Evaluate confidential information and provide reports to senior management.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial, and emotional health
Your Journey in Continued Learning
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops and learning programs
Speaker series
DUTIES & RESPONSIBILITIES:
· Executes special or continuous research and data analysis tasks
· Analyzes problems, determines approach, compiles and analyzes data and prepares reports/recommendations
· Coordinates activities between departments and outside parties
· Contacts company personnel at all organizational levels to gather information and prepare reports
· Work is of a critical or confidential nature
· Assignments may be found in various functional areas
· Maintain an open line of communication between supervisors and managers for resolution of issues; foster a People First environment
· Takes initiative to create solutions to problems and be able to execute them by using the appropriate channel of communication and team involvement
· Complete other duties as assigned
SKILLS/KNOWLEDGE:
· Strong interpersonal skills and customer service experience a must
· Must have exceptional attention to detail.
· Strong analytical capabilities with a background in an operational type role preferred
· Strong computer knowledge and practical experience with Microsoft Office Suite
· Advanced Excel skills required
· Must have at least 2 years’ experience working in an office environment with strict deadlines.
· Ability to multi-task in fast-paced environment
· Works well in a close-knit team environment and will take the initiative to help the team reach their goals
· Strong experience in reporting and analytics within retail stores, operations, or finance.
· Excellent organizational skills.
· Excellent time management, analytical, communication, and presentation skills.
* We do require for you to take our assessment for consideration. Please follow this link and complete upon application submission:
https://www.ondemandassessment.com/link/index/JB-41UP5QKOZ?u=1087475
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
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Dec 21st, 2022 08:00PM
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Dec 21st, 2022 08:00PM
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Williams-Sonoma
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Consumer Services
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General Retailers
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