LinkedIn Profile

Access Astute Solutions historical Linkedin company profile data on number of followers, employee headcount and more
Ticker Symbol Entity Name As Of Date Company Name Followers Employees on Linkedin Link Industry Date Added Date Updated Description Website Specialities Logo HQ.Street HQ.City HQ.State HQ.Country HQ.Postal GICS Sector GICS Industry
private:astutesolutions 24141 May 22nd, 2019 12:00AM Astute 4.5K 214.00 Open Computer Software May 22nd, 2019 10:42AM May 22nd, 2019 10:42AM We build AI-driven software for the future of consumer engagement. We help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. Our technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty. In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer"​ insights that drive product and process improvements, more effective marketing, and increased revenue Open CRM, call center efficiency, knowledge management, customer experience, digital self-service, artificial narrow intelligence (ANI), social relationship management, natural language processing (NLP), omni-channel engagement, contact center software, machine learning, sentiment analysis, social listening, chatbots, consumer engagement, live chat, video chat, data QA Open 4400 Easton Commons, Suite 250 Columbus OH US 43219 Technology
private:astutesolutions 24141 Feb 17th, 2018 12:00AM Astute Solutions 2.9K 181.00 Open Computer Software Feb 17th, 2018 02:25PM Feb 17th, 2018 02:25PM In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer"​ insights that drive product and process improvements, more effective marketing, and increased revenue Technology
private:astutesolutions 24141 Feb 16th, 2018 12:00AM Astute Solutions 2.9K 181.00 Open Computer Software Feb 16th, 2017 08:15AM Feb 16th, 2017 08:15AM In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer"​ insights that drive product and process improvements, more effective marketing, and increased revenue Technology
private:astutesolutions 24141 Feb 15th, 2018 12:00AM Astute Solutions 2.9K 181.00 Open Computer Software Feb 15th, 2017 10:07AM Feb 15th, 2017 10:07AM In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer"​ insights that drive product and process improvements, more effective marketing, and increased revenue Technology
private:astutesolutions 24141 Feb 14th, 2018 12:00AM Astute Solutions 2.9K 181.00 Open Computer Software Feb 14th, 2017 01:50PM Feb 14th, 2017 01:50PM In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer"​ insights that drive product and process improvements, more effective marketing, and increased revenue Technology
private:astutesolutions 24141 Feb 13th, 2018 12:00AM Astute Solutions 2.9K 181.00 Open Computer Software Feb 13th, 2017 04:11PM Feb 13th, 2017 04:11PM In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer"​ insights that drive product and process improvements, more effective marketing, and increased revenue Technology
private:astutesolutions 24141 Feb 12th, 2018 12:00AM Astute Solutions 2.9K 181.00 Open Computer Software Feb 12th, 2017 04:15AM Feb 12th, 2017 04:15AM In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer"​ insights that drive product and process improvements, more effective marketing, and increased revenue Technology
private:astutesolutions 24141 Feb 11th, 2018 12:00AM Astute Solutions 2.9K 181.00 Open Computer Software Feb 11th, 2017 05:35AM Feb 11th, 2017 05:35AM In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer"​ insights that drive product and process improvements, more effective marketing, and increased revenue Technology
private:astutesolutions 24141 Feb 10th, 2018 12:00AM Astute Solutions 2.9K 181.00 Open Computer Software Feb 10th, 2017 06:43AM Feb 10th, 2017 06:43AM In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer"​ insights that drive product and process improvements, more effective marketing, and increased revenue Technology
private:astutesolutions 24141 Feb 9th, 2018 12:00AM Astute Solutions 2.9K 181.00 Open Computer Software Feb 9th, 2017 08:57AM Feb 9th, 2017 08:57AM In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies: - Artificial narrow intelligence (ANI) - Natural language processing (NLP) - Deep learning - Omni-channel engagement - Agent guidance - Contextual information - Unified customer view - Actionable insights We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer"​ insights that drive product and process improvements, more effective marketing, and increased revenue Technology

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