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private:astutesolutions
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24141
|
Feb 27th, 2023 12:00AM
|
Astute (Now Emplifi)
|
8.1K
|
158.00
|
Open
|
Software Development
|
Feb 26th, 2023 09:49PM
|
Feb 26th, 2023 09:49PM
|
We build AI-driven software for the future of consumer engagement. We help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. Our technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty.
In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.
Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies:
- Artificial narrow intelligence (ANI)
- Natural language processing (NLP)
- Deep learning
- Omni-channel engagement
- Agent guidance
- Contextual information
- Unified customer view
- Actionable insights
We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies:
- Improve the level of customer understanding and engagement
- Empower customers, agents, employees, and partners with access to the right information at the right time
- Resolve customer issues with unprecedented efficiency and accuracy
- Improve employee knowledge, productivity and satisfaction while minimizing training time and costs
- Adapt and respond to changing regulations, business needs and customer preferences
- Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
|
Open
|
CRM, call center efficiency, knowledge management, customer experience, digital self-service, artificial narrow intelligence (ANI), social relationship management, natural language processing (NLP), omni-channel engagement, contact center software, machine learning, sentiment analysis, social listening, chatbots, consumer engagement, live chat, video chat, data QA, Artificial Intelligence, SaaS, and Digital Transformation
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Open
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4400 Easton Commons, Suite 250
|
Columbus
|
OH
|
US
|
43219
|
|
Astute Solutions
|
Technology
|
|
|
private:astutesolutions
|
24141
|
Feb 23rd, 2023 12:00AM
|
Astute (Now Emplifi)
|
8.0K
|
158.00
|
Open
|
Software Development
|
Feb 23rd, 2023 11:42AM
|
Feb 23rd, 2023 11:42AM
|
We build AI-driven software for the future of consumer engagement. We help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. Our technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty.
In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.
Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies:
- Artificial narrow intelligence (ANI)
- Natural language processing (NLP)
- Deep learning
- Omni-channel engagement
- Agent guidance
- Contextual information
- Unified customer view
- Actionable insights
We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies:
- Improve the level of customer understanding and engagement
- Empower customers, agents, employees, and partners with access to the right information at the right time
- Resolve customer issues with unprecedented efficiency and accuracy
- Improve employee knowledge, productivity and satisfaction while minimizing training time and costs
- Adapt and respond to changing regulations, business needs and customer preferences
- Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
|
Open
|
CRM, call center efficiency, knowledge management, customer experience, digital self-service, artificial narrow intelligence (ANI), social relationship management, natural language processing (NLP), omni-channel engagement, contact center software, machine learning, sentiment analysis, social listening, chatbots, consumer engagement, live chat, video chat, data QA, Artificial Intelligence, SaaS, and Digital Transformation
|
Open
|
4400 Easton Commons, Suite 250
|
Columbus
|
OH
|
US
|
43219
|
|
Astute Solutions
|
Technology
|
|
|
private:astutesolutions
|
24141
|
Feb 10th, 2023 12:00AM
|
Astute (Now Emplifi)
|
8.0K
|
161.00
|
Open
|
Software Development
|
Feb 10th, 2023 01:37PM
|
Feb 10th, 2023 01:37PM
|
We build AI-driven software for the future of consumer engagement. We help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. Our technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty.
In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.
Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies:
- Artificial narrow intelligence (ANI)
- Natural language processing (NLP)
- Deep learning
- Omni-channel engagement
- Agent guidance
- Contextual information
- Unified customer view
- Actionable insights
We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies:
- Improve the level of customer understanding and engagement
- Empower customers, agents, employees, and partners with access to the right information at the right time
- Resolve customer issues with unprecedented efficiency and accuracy
- Improve employee knowledge, productivity and satisfaction while minimizing training time and costs
- Adapt and respond to changing regulations, business needs and customer preferences
- Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
|
Open
|
CRM, call center efficiency, knowledge management, customer experience, digital self-service, artificial narrow intelligence (ANI), social relationship management, natural language processing (NLP), omni-channel engagement, contact center software, machine learning, sentiment analysis, social listening, chatbots, consumer engagement, live chat, video chat, data QA, Artificial Intelligence, SaaS, and Digital Transformation
|
Open
|
4400 Easton Commons, Suite 250
|
Columbus
|
OH
|
US
|
43219
|
|
Astute Solutions
|
Technology
|
|
|
private:astutesolutions
|
24141
|
Jan 20th, 2023 12:00AM
|
Astute (Now Emplifi)
|
8.0K
|
161.00
|
Open
|
Computer Software
|
Jan 20th, 2023 10:05AM
|
Jan 20th, 2023 10:05AM
|
We build AI-driven software for the future of consumer engagement. We help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. Our technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty.
In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.
Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies:
- Artificial narrow intelligence (ANI)
- Natural language processing (NLP)
- Deep learning
- Omni-channel engagement
- Agent guidance
- Contextual information
- Unified customer view
- Actionable insights
We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies:
- Improve the level of customer understanding and engagement
- Empower customers, agents, employees, and partners with access to the right information at the right time
- Resolve customer issues with unprecedented efficiency and accuracy
- Improve employee knowledge, productivity and satisfaction while minimizing training time and costs
- Adapt and respond to changing regulations, business needs and customer preferences
- Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
|
Open
|
CRM, call center efficiency, knowledge management, customer experience, digital self-service, artificial narrow intelligence (ANI), social relationship management, natural language processing (NLP), omni-channel engagement, contact center software, machine learning, sentiment analysis, social listening, chatbots, consumer engagement, live chat, video chat, data QA, Artificial Intelligence, SaaS, Digital Transformation
|
Open
|
4400 Easton Commons, Suite 250
|
Columbus
|
OH
|
US
|
43219
|
|
Astute Solutions
|
Technology
|
|
|
private:astutesolutions
|
24141
|
May 22nd, 2019 12:00AM
|
Astute
|
4.5K
|
214.00
|
Open
|
Computer Software
|
May 22nd, 2019 10:42AM
|
May 22nd, 2019 10:42AM
|
We build AI-driven software for the future of consumer engagement. We help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. Our technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty.
In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.
Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies:
- Artificial narrow intelligence (ANI)
- Natural language processing (NLP)
- Deep learning
- Omni-channel engagement
- Agent guidance
- Contextual information
- Unified customer view
- Actionable insights
We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies:
- Improve the level of customer understanding and engagement
- Empower customers, agents, employees, and partners with access to the right information at the right time
- Resolve customer issues with unprecedented efficiency and accuracy
- Improve employee knowledge, productivity and satisfaction while minimizing training time and costs
- Adapt and respond to changing regulations, business needs and customer preferences
- Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
|
Open
|
CRM, call center efficiency, knowledge management, customer experience, digital self-service, artificial narrow intelligence (ANI), social relationship management, natural language processing (NLP), omni-channel engagement, contact center software, machine learning, sentiment analysis, social listening, chatbots, consumer engagement, live chat, video chat, data QA
|
Open
|
4400 Easton Commons, Suite 250
|
Columbus
|
OH
|
US
|
43219
|
|
Astute Solutions
|
Technology
|
|
|
private:astutesolutions
|
24141
|
Feb 17th, 2018 12:00AM
|
Astute Solutions
|
2.9K
|
181.00
|
Open
|
Computer Software
|
Feb 17th, 2018 02:25PM
|
Feb 17th, 2018 02:25PM
|
In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.
Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies:
- Artificial narrow intelligence (ANI)
- Natural language processing (NLP)
- Deep learning
- Omni-channel engagement
- Agent guidance
- Contextual information
- Unified customer view
- Actionable insights
We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies:
- Improve the level of customer understanding and engagement
- Empower customers, agents, employees, and partners with access to the right information at the right time
- Resolve customer issues with unprecedented efficiency and accuracy
- Improve employee knowledge, productivity and satisfaction while minimizing training time and costs
- Adapt and respond to changing regulations, business needs and customer preferences
- Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
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|
|
|
|
|
|
|
|
|
Astute Solutions
|
Technology
|
|
|
private:astutesolutions
|
24141
|
Feb 16th, 2018 12:00AM
|
Astute Solutions
|
2.9K
|
181.00
|
Open
|
Computer Software
|
Feb 16th, 2017 08:15AM
|
Feb 16th, 2017 08:15AM
|
In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.
Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies:
- Artificial narrow intelligence (ANI)
- Natural language processing (NLP)
- Deep learning
- Omni-channel engagement
- Agent guidance
- Contextual information
- Unified customer view
- Actionable insights
We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies:
- Improve the level of customer understanding and engagement
- Empower customers, agents, employees, and partners with access to the right information at the right time
- Resolve customer issues with unprecedented efficiency and accuracy
- Improve employee knowledge, productivity and satisfaction while minimizing training time and costs
- Adapt and respond to changing regulations, business needs and customer preferences
- Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
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|
|
|
|
|
|
|
|
|
Astute Solutions
|
Technology
|
|
|
private:astutesolutions
|
24141
|
Feb 15th, 2018 12:00AM
|
Astute Solutions
|
2.9K
|
181.00
|
Open
|
Computer Software
|
Feb 15th, 2017 10:07AM
|
Feb 15th, 2017 10:07AM
|
In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.
Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies:
- Artificial narrow intelligence (ANI)
- Natural language processing (NLP)
- Deep learning
- Omni-channel engagement
- Agent guidance
- Contextual information
- Unified customer view
- Actionable insights
We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies:
- Improve the level of customer understanding and engagement
- Empower customers, agents, employees, and partners with access to the right information at the right time
- Resolve customer issues with unprecedented efficiency and accuracy
- Improve employee knowledge, productivity and satisfaction while minimizing training time and costs
- Adapt and respond to changing regulations, business needs and customer preferences
- Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
|
|
|
|
|
|
|
|
|
|
Astute Solutions
|
Technology
|
|
|
private:astutesolutions
|
24141
|
Feb 14th, 2018 12:00AM
|
Astute Solutions
|
2.9K
|
181.00
|
Open
|
Computer Software
|
Feb 14th, 2017 01:50PM
|
Feb 14th, 2017 01:50PM
|
In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.
Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies:
- Artificial narrow intelligence (ANI)
- Natural language processing (NLP)
- Deep learning
- Omni-channel engagement
- Agent guidance
- Contextual information
- Unified customer view
- Actionable insights
We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies:
- Improve the level of customer understanding and engagement
- Empower customers, agents, employees, and partners with access to the right information at the right time
- Resolve customer issues with unprecedented efficiency and accuracy
- Improve employee knowledge, productivity and satisfaction while minimizing training time and costs
- Adapt and respond to changing regulations, business needs and customer preferences
- Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
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|
|
|
|
|
|
|
|
|
Astute Solutions
|
Technology
|
|
|
private:astutesolutions
|
24141
|
Feb 13th, 2018 12:00AM
|
Astute Solutions
|
2.9K
|
181.00
|
Open
|
Computer Software
|
Feb 13th, 2017 04:11PM
|
Feb 13th, 2017 04:11PM
|
In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.
Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through strictly structured interfaces. We make this possible by eliminating friction during every customer interaction, through our blend of leading edge technologies:
- Artificial narrow intelligence (ANI)
- Natural language processing (NLP)
- Deep learning
- Omni-channel engagement
- Agent guidance
- Contextual information
- Unified customer view
- Actionable insights
We have over 20 years of experience helping leading consumer brands deliver loyalty-building customer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies:
- Improve the level of customer understanding and engagement
- Empower customers, agents, employees, and partners with access to the right information at the right time
- Resolve customer issues with unprecedented efficiency and accuracy
- Improve employee knowledge, productivity and satisfaction while minimizing training time and costs
- Adapt and respond to changing regulations, business needs and customer preferences
- Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue
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|
|
|
|
|
|
|
|
|
Astute Solutions
|
Technology
|
|