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Track Chorus.ai hiring and firing trends, filtered by title, location, type, date, category and date of posting.
Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Sector Industry
private:chorusai www.chorus.ai hire.withgoogle.com Feb 29th, 2020 12:00AM BDR Manager Open Chorus.ai Boston, MA, US Boston MA USA Dec 17th, 2019 12:00AM <div><strong>About Chorus.ai</strong></div><div>At Chorus.ai, we have pioneered Conversation Intelligence and are helping top revenue teams understand and improve their business conversations at scale.</div><div><br /></div><div>We are a fast-growing, venture-backed, San Francisco, CA-based startup. We interface with top companies and help them achieve success on a daily basis.</div><div><br /></div><ul><li>We have raised over $55M from Emergence Capital, Redpoint Ventures and Georgian Partners.</li><li>Our customers include Adobe, AdRoll, Outreach, Qualtrics, Procore and many more world-class go-to-market organizations.</li><li>We’ve helped customers increase close rates by 35%, cut ramp times in half, and identify opportunities in how they sell that has generated tens of millions of dollars in value.</li></ul><div><br /></div><div><strong>Business Development Representative (BDR) Manager</strong></div><div><strong>Location: Boston, MA</strong></div><div><br /></div><div>We’re the future of sales intelligence and the home for all sales, enablement, and operations leaders that strive to be growth catalysts. You’ll love it here because we work hard for our customers and our customers appreciate the work we do. We also place a strong emphasis on a culture of learning, career development, and personal + professional growth. </div><div><br /></div><div><strong>What You'll Achieve:</strong></div><div><br /></div><ul><li>Manage, hire, and scale a world-class BDR team to overachieve their quota. </li><li>Serve as the expert in the sales organization for best inbound and outbound pipeline generation practices.</li><li>Provide guidance on the sales process, building pipeline and driving qualified opportunities for the sales organization. </li><li>Influence a repeatable scalable process for generating pipeline as the company scales.</li><li>Coach and empower your team as they grow their sales career. Create and implement training and a clear path of success and promotion for team members.</li><li>Create and deliver accurate analysis on individual/team results and maintain reporting to accurately track and manage BDR sales metrics.</li><li>Foster open-communication while driving a fun and successful sales team climate. <br /><br /><br /></li></ul><div><strong>About You:<br /></strong><br /></div><ul><li>Exhibit a high degree of motivation, energy, and creativity working in a fast paced organization.</li><li>2-4 years proven work experience as a Manager of a Business Development team, preferably in SaaS software</li><li>Understanding of sales process and best practices - preferably within a  direct, B2B inbound/outbound sales environment.</li><li>Experience with sales management and lead gen software tools (SFDC, Outreach, LinkedIn Sales Nav, Zoom, etc).</li><li>Excellent communication and presentation skills.</li><li>Experience managing and improving BDR KPIs.</li><li>Consistent track record of quota overachievement as a manager.</li><li>Results oriented, metrics driven track record.</li><li>Strong organizational and team management skills.</li><li>Bachelor’s degree required, preferably in Business, Marketing or relevant field.</li></ul> Feb 29th, 2020 12:31AM Feb 29th, 2020 12:31AM
private:chorusai www.chorus.ai hire.withgoogle.com Feb 29th, 2020 12:00AM Business Development Representative Open Chorus.ai Sales Boston, MA, US Boston MA USA Jan 27th, 2020 12:00AM <div><strong>About Chorus.ai</strong><br /><br />At Chorus, we are working to transform the world’s top performing Sales organizations. Our mission is to efficiently scale Go-To-Market teams through Conversation Intelligence.<br /><br /></div><div>We are a fast-growing, venture-backed, San Francisco, CA-based startup. Interface with top companies and help them achieve success on a daily basis.</div><div><br /></div><ul><li>We raised over $55M from Emergence Capital and Redpoint Ventures.</li><li>Our customers include Adobe, AdRoll, Outreach, Qualtrics, and Procore.</li></ul><div><br /><strong>Business Development Rep<br />Boston, MA</strong><br /><br /></div><div>We are scaling a world-class Business Development Team to help expand our customer portfolio. Business Development Representatives are responsible for sourcing, qualifying, and booking new customers demos for the Sales team to close<br /><br /><strong>Primary Responsibilities</strong></div><div><br /></div><ul><li>Develop and execute on cold calling and email campaign strategies to qualify potential customers as a match for our SaaS technology</li><li>Qualify outbound opportunities and develop a strong demo pipeline for Account Executives via phone and email communications</li><li>Meet weekly and monthly qualified opportunity goals to ensure company revenue objectives are met</li><li>Empower and assist leading Fortune 1000 companies with Conversation Intelligence</li><li>Learn and maintain in-depth knowledge of our technology, industry trends, and competition</li></ul><div><br /></div><div><strong>Qualifications</strong></div><div><br /></div><div><em>Required</em></div><ul><li>Bachelor’s degree with a strong academic background required</li><li>Passion for technology and possess a high level of integrity</li><li>Strong communication, analytic, and listening skills, with a positive approach</li><li>Self-starter and hardworking, with a track record of success and drive for achievement</li></ul><div><br /></div><div><em>Preferred</em></div><ul><li>Sales training, quota attainment, or pre-call planning experience</li><li>Experience using Salesforce.com</li></ul><div><br /></div><div>__</div><div><em>Together we're building a culture that embraces diversity and learning, humility and excellence. Chorus is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.</em></div> Feb 29th, 2020 12:31AM Feb 29th, 2020 12:31AM
private:chorusai www.chorus.ai hire.withgoogle.com Mar 1st, 2020 12:00AM Customer Success Manager - SMB Open Chorus.ai Customer Success San Francisco, CA, US San Francisco CA USA Sep 10th, 2019 12:00AM <strong>About Chorus.ai</strong><div><br /></div>At Chorus.ai, we have pioneered the Conversation Cloud and are helping top revenue teams understand their business conversations at scale.<br /><br />We are a fast-growing, venture-backed, San Francisco, CA-based startup. We interface with top companies and help them achieve success on a daily basis.<br /><br /><ul><li>We have raised over $55M from Emergence Capital, Redpoint Ventures and Georgian Partners.</li><li>Our customers include Adobe, AdRoll, Outreach, Qualtrics, Gitlab, Procore and many more world-class go-to-market brands.</li></ul><div><br /><strong>Customer Success Manager - SMB<br />Location: San Francisco<br /></strong><br /></div><div>Customer Success at Chorus is not a typical CSM role. Our customers are some of the most high-performing and high growth go-to-market organizations in the country. They partner with Chorus to unlock the potential of their business conversations.</div><div><br />Conversation Intelligence is an emerging category, our CSMs must be the thought leaders in how to transform the data and insights from customer calls and Chorus’s AI into concrete insights, and help our customers drive change through their front-lines.<br /><br /></div><div><strong><br />What You'll Do:<br /></strong><br /></div><ul><li>Maintain ownership of a portfolio of customers, developing new relationships while supporting existing teams to ultimately drive adoption and retention of Chorus across their organization.</li><li>Advise and oversee customer onboarding, training and delivery of best practices to continually drive business value and return on the customer’s investment.  This includes gathering their goals, setting success metrics, prescribing the right strategy and overseeing the implementation of Chorus.</li><li>Coordinate and deliver basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability.</li><li>Increase customer retention and adoption rates by conducting regular check-in calls, delivering high quality QBRs and EBRs, obsessing over customer goals, strategy and outcomes.  </li><li>Manage the renewal &amp; contracting process, and identify opportunities for account growth</li><li>Build deep, authentic relationships with our users and key senior stakeholders (incl. VP-level contacts, managers and individual contributors), and leverage these relationships to create customer references, case studies and testimonials.</li><li>Proactively track and analyze customer data using Chorus to identify churn risk and upsell opportunity.</li><li>Serve as a customer advocate, including: collecting customer feedback on product needs, understanding customer and industry trends and articulating those back to the business.</li><li>Become a trusted advisor to customers and advise them on how to drive change through their teams and organizations.</li></ul><div><strong><br />About You:<br /></strong><br /></div><ul><li>2-4 years of demonstrated success in Customer Success or Account Management role.</li><li>Intelligent, curious, and a fast learner. You naturally want to research and deeply understand our customer’s world.</li><li>Self-motivated, collaborative and scrappy team player with innovative ideas to inspire customer loyalty and adoption</li><li>Coachable and curious with a growth mindset; a true problem solver who is customer-obsessed</li><li>Strong interpersonal skills and experience initiating and building positive relationships with decision makers and influential stakeholders.</li><li>Excellent individual and group presentation skills as well as written and oral communication skills.</li><li>Strategic, analytical thinker that likes to break things down and understand things end-to-end so you can identify and focus on the things that will drive impact.</li><li>Driven and process oriented with the ability to effectively balance competing priorities and make decisions that best support Chorus, the team, and the customer. You’re able to efficiently switch contexts from responding to customer emails to giving a product demo to meeting with the product team about an upcoming feature.</li><li>Skilled at identifying and forging relationships with decision makers and influential stakeholders.</li><li>Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate.</li><li>You’re biased towards action and aren’t afraid to try something new with a client including framing a conversation, creating the right set of materials, and leading a collaborative conversation. You care more about getting something done than getting it perfect.</li><li>Positive, patient, and adaptable.</li><li>Able to function in a high volume, forever evolving new business environment while always maintaining a smile and positive disposition.</li><li>General understanding of sales methodologies and playbooks like Sandler, Winning By Design, MEDDIC a plus!<br /><br /></li></ul><div><br /></div> Mar 1st, 2020 12:27AM Mar 1st, 2020 12:27AM
private:chorusai www.chorus.ai hire.withgoogle.com Mar 1st, 2020 12:00AM Customer Success Manager - Strategic Accounts Open Chorus.ai Customer Success San Francisco, CA, US San Francisco CA USA Sep 30th, 2019 12:00AM <strong>About Chorus.ai</strong><div><br /></div>At Chorus.ai, we have pioneered the Conversation Cloud and are helping top revenue teams understand their business conversations at scale.<br /><br />We are a fast-growing, venture-backed, San Francisco, CA-based startup. We interface with top companies and help them achieve success on a daily basis.<br /><br /><ul><li>We have raised over $55M from Emergence Capital, Redpoint Ventures and Georgian Partners.</li><li>Our customers include Adobe, AdRoll, Outreach, Qualtrics, Gitlab, Procore and many more world-class go-to-market brands.</li></ul><div><br /><strong>Position: Strategic Customer Success Manager</strong></div><div><strong>Location: San Francisco, CA</strong></div><div><br /></div><div>You will work closely with current customers and prospective new customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers using our platform to evangelize solutions that will help them reach their business goals within their organizations. </div><div><br /></div><div>You will be critical to the management of enterprise-level, strategic accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. </div><div><br /><br /></div><div><strong>What You'll Do:<br /></strong><br /></div><ul><li>Develop long-term strategic relationships with key accounts.</li><li>Accelerate customer adoption by aligning Chorus with customer's business objectives and goals.</li><li>Perform initial on-boarding of accounts with enterprise level customers, ensuring strong adoption and ongoing engagement throughout the entire customer lifecycle, resulting in renewal and expansion within your Book of Business.</li><li>Establish relationships with important C - Level Executives to secure renewal and guide further product adoption; serve as strategic advisor, and handle overall responsibility for managing the customer relationship, health, and risk, from end-to-end once the sale is made, including keeping the customer informed of all product updates.</li><li>Work with customers to develop a success plan that outlines how Chorus addresses their essential need both immediately and in the future that includes metrics for success.</li><li>Navigate large, complex organizations with various levels of platform adoption; create ongoing touch points to engage with individual contributors, champions, and key decision makers.  </li><li>Perform quarterly customer success reviews that confirm satisfaction, resolve technical issues, and expand usage throughout the account.</li><li>Moderate travel (up to 20%)</li></ul><div><br /><br /></div><div><strong>About You:<br /></strong><br /></div><ul><li>Bachelor's degree or Master’s degree (MBA preferred).</li><li>4+ years of Account Management or Customer Success experience and proven ability to succeed in a fast-paced, dynamic and high growth technology environment.</li><li>Able to quickly establish proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, processes and project.</li><li>Strong business acumen and the ability to successfully navigate and influence strong personalities within a complex business environment, maintaining executive presence and confidence in communicating with technical, business, and C-level stakeholders.</li><li>Demonstrated experience selling/managing SaaS software customers with a deep understanding of value drivers in recurring revenue business models, and proven experience renewing and expanding six figure contracts.</li><li>Strategic, analytical thinker that likes to break things down and understand things end-to-end so you can identify and focus on the things that will drive impact.</li><li>Driven and process oriented with the ability to effectively balance competing priorities and make decisions that best support Chorus, the team, and the customer. You’re able to efficiently switch contexts from responding to customer emails to giving a product demo to meeting with the product team about an upcoming feature.</li><li>Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate.</li><li>You’re biased towards action and aren’t afraid to try something new with a client including framing a conversation, creating the right set of materials, and leading a collaborative conversation. You care more about getting something done than getting it perfect.</li><li>Able to function in a high volume, forever evolving new business environment while always maintaining a smile and positive disposition.</li><li>Strong empathy for customers AND passion for revenue and growth.</li><li>General understanding of sales methodologies and playbooks like Sandler, Winning By Design, MEDDIC a plus!<br /><br /></li></ul> Mar 1st, 2020 12:27AM Mar 1st, 2020 12:27AM
private:chorusai www.chorus.ai hire.withgoogle.com Mar 2nd, 2020 12:00AM Account Executive Open Chorus.ai Sales San Francisco, CA, US San Francisco CA USA Aug 21st, 2019 12:00AM <div><strong>About Chorus.ai</strong><br /><br /></div><div>Chorus.ai is a fast-growing, venture-backed SaaS company in the call recording and sales enablement space. We have strong investors and advisors, a white-hot market, and incredibly aggressive growth goals. We’re seeking ambitious and competitive members for our newly expanding team.</div><div><br />We’ve raised over $55M from Emergence Capital (who have invested in Salesforce.com, Zoom, and SalesLoft),  Redpoint (Twilio, Snowflake, Duo, Looker, Stripe) and Georgian Partners (Fiix Software, Kony, Influitive, Tealium, and Signpost). We are proud to call some of the country’s fastest-growing and thought leading sales organizations like Adobe, Outreach, Zoom, Qualtrics and Procore as customers, and have helped them increase close rates by 35%, shorten ramp times by 3 months, and identify opportunities in how they sell that has generated tens of millions of dollars in value.</div><div><br />Why you’ll love it here:<br /><br /></div><ul><li>We work hard for our customers and our customers appreciate the work we do.</li><li>We place a strong emphasis on a culture of learning, career development, and personal + professional growth.</li><li>We’re the future of sales intelligence and the home for all sales, enablement, and operations leaders that strive to be growth catalysts.</li><li>We’re funded by some of the best VCs in the world who believe in our vision. The list includes Emergence Capital and RedPoint.</li><li>We’re based in San Francisco’s Financial District</li></ul><div><br />Our product is best in class, the market is surging, and we need strong sales talent to help us capitalize. This is one of those rare and real opportunities to join a true growth segment early enough to make an important impact. We’re going to make careers here.<br /><br /><br /></div><div><strong>QUALIFICATIONS</strong><br /><br /></div><div><strong><em>Required</em></strong></div><ul><li>The ideal candidate is process driven and structurally sound in their approach.</li><li>They can be an “early rep” – with an emphasis on true discovery. Help us identify our buyers’ real needs.</li><li>Must be comfortable flying while the plane is still being built</li><li>Positive attitude and competitive mindset</li><li>Demonstrable success in previous roles, with great phone and email etiquette.</li><li>Has 3+ years of tech sales experience, particularly in: SaaS, Sales Enablement, Analytics</li></ul><div><br /></div><div><strong><em>Primary Responsibilities</em></strong></div><ul><li>Exceed your quota.</li><li>Help build our company.</li><li>Generate ~35% of your own pipeline, by handling inbound leads, working your network, sourcing referrals, attending shows, and maintaining relationships with lost opportunities.</li><li>Master the inside sales approach; selling through video conference, phone, and email with a small and focused number of onsite meetings.</li></ul><div><br /></div><div><em>Together we're building a culture that embraces diversity and learning, humility and excellence. Chorus is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.</em></div> Mar 2nd, 2020 12:21AM Mar 2nd, 2020 12:21AM
private:chorusai www.chorus.ai hire.withgoogle.com Mar 2nd, 2020 12:00AM Customer Success Manager - SMB Open Chorus.ai Customer Success San Francisco, CA, US San Francisco CA USA Sep 10th, 2019 12:00AM <strong>About Chorus.ai</strong><div><br /></div>At Chorus.ai, we have pioneered the Conversation Cloud and are helping top revenue teams understand their business conversations at scale.<br /><br />We are a fast-growing, venture-backed, San Francisco, CA-based startup. We interface with top companies and help them achieve success on a daily basis.<br /><br /><ul><li>We have raised over $55M from Emergence Capital, Redpoint Ventures and Georgian Partners.</li><li>Our customers include Adobe, AdRoll, Outreach, Qualtrics, Gitlab, Procore and many more world-class go-to-market brands.</li></ul><div><br /><strong>Customer Success Manager - SMB<br />Location: San Francisco<br /></strong><br /></div><div>Customer Success at Chorus is not a typical CSM role. Our customers are some of the most high-performing and high growth go-to-market organizations in the country. They partner with Chorus to unlock the potential of their business conversations.</div><div><br />Conversation Intelligence is an emerging category, our CSMs must be the thought leaders in how to transform the data and insights from customer calls and Chorus’s AI into concrete insights, and help our customers drive change through their front-lines.<br /><br /></div><div><strong><br />What You'll Do:<br /></strong><br /></div><ul><li>Maintain ownership of a portfolio of customers, developing new relationships while supporting existing teams to ultimately drive adoption and retention of Chorus across their organization.</li><li>Advise and oversee customer onboarding, training and delivery of best practices to continually drive business value and return on the customer’s investment.  This includes gathering their goals, setting success metrics, prescribing the right strategy and overseeing the implementation of Chorus.</li><li>Coordinate and deliver basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability.</li><li>Increase customer retention and adoption rates by conducting regular check-in calls, delivering high quality QBRs and EBRs, obsessing over customer goals, strategy and outcomes.  </li><li>Manage the renewal &amp; contracting process, and identify opportunities for account growth</li><li>Build deep, authentic relationships with our users and key senior stakeholders (incl. VP-level contacts, managers and individual contributors), and leverage these relationships to create customer references, case studies and testimonials.</li><li>Proactively track and analyze customer data using Chorus to identify churn risk and upsell opportunity.</li><li>Serve as a customer advocate, including: collecting customer feedback on product needs, understanding customer and industry trends and articulating those back to the business.</li><li>Become a trusted advisor to customers and advise them on how to drive change through their teams and organizations.</li></ul><div><strong><br />About You:<br /></strong><br /></div><ul><li>2-4 years of demonstrated success in Customer Success or Account Management role.</li><li>Intelligent, curious, and a fast learner. You naturally want to research and deeply understand our customer’s world.</li><li>Self-motivated, collaborative and scrappy team player with innovative ideas to inspire customer loyalty and adoption</li><li>Coachable and curious with a growth mindset; a true problem solver who is customer-obsessed</li><li>Strong interpersonal skills and experience initiating and building positive relationships with decision makers and influential stakeholders.</li><li>Excellent individual and group presentation skills as well as written and oral communication skills.</li><li>Strategic, analytical thinker that likes to break things down and understand things end-to-end so you can identify and focus on the things that will drive impact.</li><li>Driven and process oriented with the ability to effectively balance competing priorities and make decisions that best support Chorus, the team, and the customer. You’re able to efficiently switch contexts from responding to customer emails to giving a product demo to meeting with the product team about an upcoming feature.</li><li>Skilled at identifying and forging relationships with decision makers and influential stakeholders.</li><li>Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate.</li><li>You’re biased towards action and aren’t afraid to try something new with a client including framing a conversation, creating the right set of materials, and leading a collaborative conversation. You care more about getting something done than getting it perfect.</li><li>Positive, patient, and adaptable.</li><li>Able to function in a high volume, forever evolving new business environment while always maintaining a smile and positive disposition.</li><li>General understanding of sales methodologies and playbooks like Sandler, Winning By Design, MEDDIC a plus!<br /><br /></li></ul><div><br /></div> Mar 2nd, 2020 12:21AM Mar 2nd, 2020 12:21AM
private:chorusai www.chorus.ai hire.withgoogle.com Mar 2nd, 2020 12:00AM Sales Strategy & Operations Analyst Open Chorus.ai Operations San Francisco, CA, US San Francisco CA USA Sep 25th, 2019 12:00AM <div><strong>About Chorus.ai</strong></div><div><br /></div><div>At Chorus.ai, we have pioneered the Conversation Cloud and are helping top revenue teams understand their business conversations at scale.</div><div><br /></div><div>We are a fast-growing, venture-backed, San Francisco, CA-based startup. Interface with top companies and help them achieve success on a daily basis.</div><div><br /></div><ul><li>We have raised over $55M from Emergence Capital, Redpoint Ventures and Georgian Capital.</li><li>Our customers include Adobe, AdRoll, Outreach, Qualtrics, Procore, Gitlab, and many more world-class brands.<br /><br /></li></ul><div><strong>Sales Strategy &amp; Operations Analyst</strong></div><div><strong>Location: San Francisco</strong></div><div><br /></div><div>As a Sales Strategy &amp; Operations Analyst at Chorus.ai, you’ll work closely with Sales, Marketing, and Customer Success leadership to ensure data quality and process alignment. You’ll suggest and implement improvements that will have a direct impact on our operational efficiency and the bottom line. You’ll also work alongside team members who are smart and driven, passionate about their work, thoughtful and caring in their interactions with colleagues and customers.</div><div><br /></div><div><strong>What you'll do:<br /></strong><br /></div><ul><li>Administer and coordinate broad system changes to our Salesforce and Business Intelligence instances by working collaboratively with field leadership and external consultants</li><li>Drive data quality and timeliness of data input from Sales and Customer Success</li><li>Proactively identify process inefficiencies and data blind spots that inhibit our ability to track core KPIs</li><li>Create and automate reports, perform data analysis, and provide meaningful insights into business results and operational performance in support of day-to-day operations and initiatives for the Sales, Marketing, and Customer Success Teams</li><li>Manage and improve our forecast reporting and usage for leadership view</li><li>Respond to ad-hoc requests from management in a timely manner with a high level of accuracy</li></ul><div><br /></div><div><strong>What we're looking for:<br /></strong><br /></div><ul><li>2+ years experience in Sales or Business Operations at a SaaS-based company</li><li>BA/BS degree in a finance or business-oriented field or equivalent practical experience</li><li>Proficiency with Salesforce, Excel, and Powerpoint</li><li>Familiarity with the quote to cash process and common tools leveraged in a SaaS environment</li><li>Strong organizational skills and proven ability to handle multiple priorities with different stakeholders</li><li>Strong attention to details and numbers</li><li>Excellent written and verbal communication skills</li></ul><div><br /></div><div><strong>Bonus points for:<br /></strong><br /></div><ul><li>SFDC Administrator Certification</li><li>Experience using Domo or other BI tool (Tableau, Looker)</li></ul><div><br /><br /></div> Mar 2nd, 2020 12:21AM Mar 2nd, 2020 12:21AM
private:chorusai www.chorus.ai hire.withgoogle.com Mar 2nd, 2020 12:00AM Partner Sales Leader Open Chorus.ai Sales San Francisco, CA, 94104, US San Francisco CA USA Nov 20th, 2019 12:00AM <div>Chorus.ai is searching for an experienced <strong>Partner Sales Leader</strong>, reporting into the VP Sales. This role will manage and develop our existing partners, define and formalize a repeatable channel sales model, and close new relationships.</div><div><br /></div><div><strong>ABOUT US</strong></div><div>Chorus.ai is the No. 1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Customers like Zoom, Outreach, Qualtrics, Adobe, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-to-100%. Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv and Boston. We have raised over $55M from Emergence Capital, Redpoint Ventures and Georgian Capital.</div><div><br /></div><div><strong>ABOUT THE ROLE</strong></div><div>You must be passionate about sales, coaching, and employee development, and have a measurable track record of success selling and promoting complex SaaS solutions in a B2B environment. This position will focus on revenue growth via our existing partners, while recruiting and developing new ones that focus on Sales Enablement and Sales Productivity. To meet goals, this role requires strategic and business planning skills focused on revenue growth and new customer acquisition through Channel Partners.</div><div><br /></div><div>Chorus.ai is in hyper-growth mode. We’re in a white hot market, with passionate customers and a growing, hard working team. Our investors and advisors are best in class, and we are ready to pop. If you are a difference-maker in channel sales who shares our passion for partnerships and is ready to participate in our rapid growth, we would love to hear from you.</div><div><br /></div><div><strong>Key Responsibilities:</strong></div><ul><li>Execute a repeatable partner strategy</li><li>Grow revenue from existing partners</li><li>Recruit and manage new partners</li><li>Implement internal processes to encourage co-selling</li><li>Collaborate with internal teams to deliver an end-to-end approach</li><li>Travel and represent Chorus at partner events</li></ul><div><br /></div><div><strong>Requirements:</strong></div><ul><li>At least 3-5 years of relevant work experience: Partnership/Channel experience is not required, but successful candidates have a consulting mindset and B2B Sales chops</li><li>Ability to quickly understand the company, product, and our place in the ecosystem. Must be familiar with B2B SaaS products; specifically sales tooling</li><li>Experience collaborating with marketing and product a plus</li><li>Self starter, with basic design and document creating skills</li><li>Ability to work in a fast-paced environment with minimal supervision</li></ul> Mar 2nd, 2020 12:21AM Mar 2nd, 2020 12:21AM
private:chorusai www.chorus.ai hire.withgoogle.com Mar 13th, 2020 12:00AM Customer Success Manager - SMB Open Chorus.ai Customer Success San Francisco, CA, US San Francisco CA USA Sep 10th, 2019 12:00AM <strong>About Chorus.ai</strong><div><br /></div>At Chorus.ai, we have pioneered the Conversation Cloud and are helping top revenue teams understand their business conversations at scale.<br /><br />We are a fast-growing, venture-backed, San Francisco, CA-based startup. We interface with top companies and help them achieve success on a daily basis.<br /><br /><ul><li>We have raised over $55M from Emergence Capital, Redpoint Ventures and Georgian Partners.</li><li>Our customers include Adobe, AdRoll, Outreach, Qualtrics, Gitlab, Procore and many more world-class go-to-market brands.</li></ul><div><br /><strong>Customer Success Manager - SMB<br />Location: San Francisco<br /></strong><br /></div><div>Customer Success at Chorus is not a typical CSM role. Our customers are some of the most high-performing and high growth go-to-market organizations in the country. They partner with Chorus to unlock the potential of their business conversations.</div><div><br />Conversation Intelligence is an emerging category, our CSMs must be the thought leaders in how to transform the data and insights from customer calls and Chorus’s AI into concrete insights, and help our customers drive change through their front-lines.<br /><br /></div><div><strong><br />What You'll Do:<br /></strong><br /></div><ul><li>Maintain ownership of a portfolio of customers, developing new relationships while supporting existing teams to ultimately drive adoption and retention of Chorus across their organization.</li><li>Advise and oversee customer onboarding, training and delivery of best practices to continually drive business value and return on the customer’s investment.  This includes gathering their goals, setting success metrics, prescribing the right strategy and overseeing the implementation of Chorus.</li><li>Coordinate and deliver basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability.</li><li>Increase customer retention and adoption rates by conducting regular check-in calls, delivering high quality QBRs and EBRs, obsessing over customer goals, strategy and outcomes.  </li><li>Manage the renewal &amp; contracting process, and identify opportunities for account growth</li><li>Build deep, authentic relationships with our users and key senior stakeholders (incl. VP-level contacts, managers and individual contributors), and leverage these relationships to create customer references, case studies and testimonials.</li><li>Proactively track and analyze customer data using Chorus to identify churn risk and upsell opportunity.</li><li>Serve as a customer advocate, including: collecting customer feedback on product needs, understanding customer and industry trends and articulating those back to the business.</li><li>Become a trusted advisor to customers and advise them on how to drive change through their teams and organizations.</li></ul><div><strong><br />About You:<br /></strong><br /></div><ul><li>2-4 years of demonstrated success in Customer Success or Account Management role.</li><li>Intelligent, curious, and a fast learner. You naturally want to research and deeply understand our customer’s world.</li><li>Self-motivated, collaborative and scrappy team player with innovative ideas to inspire customer loyalty and adoption</li><li>Coachable and curious with a growth mindset; a true problem solver who is customer-obsessed</li><li>Strong interpersonal skills and experience initiating and building positive relationships with decision makers and influential stakeholders.</li><li>Excellent individual and group presentation skills as well as written and oral communication skills.</li><li>Strategic, analytical thinker that likes to break things down and understand things end-to-end so you can identify and focus on the things that will drive impact.</li><li>Driven and process oriented with the ability to effectively balance competing priorities and make decisions that best support Chorus, the team, and the customer. You’re able to efficiently switch contexts from responding to customer emails to giving a product demo to meeting with the product team about an upcoming feature.</li><li>Skilled at identifying and forging relationships with decision makers and influential stakeholders.</li><li>Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate.</li><li>You’re biased towards action and aren’t afraid to try something new with a client including framing a conversation, creating the right set of materials, and leading a collaborative conversation. You care more about getting something done than getting it perfect.</li><li>Positive, patient, and adaptable.</li><li>Able to function in a high volume, forever evolving new business environment while always maintaining a smile and positive disposition.</li><li>General understanding of sales methodologies and playbooks like Sandler, Winning By Design, MEDDIC a plus!<br /><br /></li></ul><div><br /></div> Mar 13th, 2020 02:38AM Mar 13th, 2020 02:38AM
private:chorusai www.chorus.ai hire.withgoogle.com Mar 14th, 2020 12:00AM Customer Success Manager - SMB Open Chorus.ai Customer Success San Francisco, CA, US San Francisco CA USA Sep 10th, 2019 12:00AM <strong>About Chorus.ai</strong><div><br /></div>At Chorus.ai, we have pioneered the Conversation Cloud and are helping top revenue teams understand their business conversations at scale.<br /><br />We are a fast-growing, venture-backed, San Francisco, CA-based startup. We interface with top companies and help them achieve success on a daily basis.<br /><br /><ul><li>We have raised over $55M from Emergence Capital, Redpoint Ventures and Georgian Partners.</li><li>Our customers include Adobe, AdRoll, Outreach, Qualtrics, Gitlab, Procore and many more world-class go-to-market brands.</li></ul><div><br /><strong>Customer Success Manager - SMB<br />Location: San Francisco<br /></strong><br /></div><div>Customer Success at Chorus is not a typical CSM role. Our customers are some of the most high-performing and high growth go-to-market organizations in the country. They partner with Chorus to unlock the potential of their business conversations.</div><div><br />Conversation Intelligence is an emerging category, our CSMs must be the thought leaders in how to transform the data and insights from customer calls and Chorus’s AI into concrete insights, and help our customers drive change through their front-lines.<br /><br /></div><div><strong><br />What You'll Do:<br /></strong><br /></div><ul><li>Maintain ownership of a portfolio of customers, developing new relationships while supporting existing teams to ultimately drive adoption and retention of Chorus across their organization.</li><li>Advise and oversee customer onboarding, training and delivery of best practices to continually drive business value and return on the customer’s investment.  This includes gathering their goals, setting success metrics, prescribing the right strategy and overseeing the implementation of Chorus.</li><li>Coordinate and deliver basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability.</li><li>Increase customer retention and adoption rates by conducting regular check-in calls, delivering high quality QBRs and EBRs, obsessing over customer goals, strategy and outcomes.  </li><li>Manage the renewal &amp; contracting process, and identify opportunities for account growth</li><li>Build deep, authentic relationships with our users and key senior stakeholders (incl. VP-level contacts, managers and individual contributors), and leverage these relationships to create customer references, case studies and testimonials.</li><li>Proactively track and analyze customer data using Chorus to identify churn risk and upsell opportunity.</li><li>Serve as a customer advocate, including: collecting customer feedback on product needs, understanding customer and industry trends and articulating those back to the business.</li><li>Become a trusted advisor to customers and advise them on how to drive change through their teams and organizations.</li></ul><div><strong><br />About You:<br /></strong><br /></div><ul><li>2-4 years of demonstrated success in Customer Success or Account Management role.</li><li>Intelligent, curious, and a fast learner. You naturally want to research and deeply understand our customer’s world.</li><li>Self-motivated, collaborative and scrappy team player with innovative ideas to inspire customer loyalty and adoption</li><li>Coachable and curious with a growth mindset; a true problem solver who is customer-obsessed</li><li>Strong interpersonal skills and experience initiating and building positive relationships with decision makers and influential stakeholders.</li><li>Excellent individual and group presentation skills as well as written and oral communication skills.</li><li>Strategic, analytical thinker that likes to break things down and understand things end-to-end so you can identify and focus on the things that will drive impact.</li><li>Driven and process oriented with the ability to effectively balance competing priorities and make decisions that best support Chorus, the team, and the customer. You’re able to efficiently switch contexts from responding to customer emails to giving a product demo to meeting with the product team about an upcoming feature.</li><li>Skilled at identifying and forging relationships with decision makers and influential stakeholders.</li><li>Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate.</li><li>You’re biased towards action and aren’t afraid to try something new with a client including framing a conversation, creating the right set of materials, and leading a collaborative conversation. You care more about getting something done than getting it perfect.</li><li>Positive, patient, and adaptable.</li><li>Able to function in a high volume, forever evolving new business environment while always maintaining a smile and positive disposition.</li><li>General understanding of sales methodologies and playbooks like Sandler, Winning By Design, MEDDIC a plus!<br /><br /></li></ul><div><br /></div> Mar 14th, 2020 03:35AM Mar 14th, 2020 03:35AM

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