|
private:classpass
|
https://www.glassdoor.com?employer_id=844999
|
Apr 20th, 2024 12:00AM
|
Open
|
Open
|
ClassPass
|
Sales Development Representative (SDR)
|
Missoula, MT
|
|
It was good, until it wasn't
|
|
ClassPass is really good at hiring Genuinely good people. I had a great experience with just about every person I worked with in the bast 2 years.
Decent Benefits.
Wellness Days.
|
There are a lot of inconsistentencies and as many others have said the pay is low for the industry. If you don't hit your full quota- commision is almost non existant. $200 for over 20 something completed meetings is less than motivating. When I was hired I was sold on the low wage due to the position being entry level and obtainable quotas. As time has
gone on the quota and role expectations are much less
obtainable. The manager will
encourage you to "just lie if you
have to" to get the meeting and to
work off the clock (unpaid) to hit her
quota. Even if you are too far away
to even get paid she will still try to
guilt trip you into helping her hit her
quota... unpaid- off the clock and
no commision.
What everyone else says about very few people answering the phone in certain overworked teritories is 100% true.
|
-1.0
|
NEGATIVE
|
|
|
1.0
|
APPROVE
|
0.0
|
2.0
|
4.0
|
4.0
|
3.0
|
3.0
|
4.0
|
3.0
|
844999
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Apr 26th, 2024 01:36AM
|
Apr 26th, 2024 01:36AM
|
ClassPass
|
Consumer Services
|
Personal Goods
|
|
private:classpass
|
https://www.glassdoor.com?employer_id=844999
|
Apr 19th, 2024 12:00AM
|
Open
|
Open
|
ClassPass
|
Senior SMB specialist
|
Missoula, MT
|
|
Every year worse than the last
|
|
They have a flexible time off policy
|
In 2019 this was an amazing company. Since the merger with MindBody and promoting people with little to no manager experience this has gone downhill. Sales management is largely made of a close group of friends in Montana that creates a bubble that prohibits growth unless you get into the inner circle. Team leaders are more worried about creating a non existent team culture over mandatory 30 minute meetings 4x/week than employee growth or performance.
The sales cycle is short, however they have decided it is easier to have devs call the same accounts that have been reached out to for 8+ years than to invest in researching for new accounts. They do not provide any flexibility in the sale so you get people that have said no for 8 years getting pitched the same product.
Territory assignments are based more on manager favorites than performance.
Salary is low for the sales industry and while it is uncapped commission, you do not get any commission until hit 75% of quota. They recently lowered commission payouts by 20% without raising base pay so you no longer have incentive to sell above quota.
Review cycles have more to do with company fit than performance. Ranking higher a mediocre sales person than a high performing rep that does not host trainings, buddy's, or play their weekly/monthly games. A big part of the review is acting like an owner (they do not give shares) which they define basically by how much money you sacrifice for the company to look better.
Overall I belive the company is reducing employee experience to save money and make it look more appealing for Vista to sell the company.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
844999
|
Open
|
Tear down management team and hire people specifically for management from outside of the company
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
6.0
|
Open
|
|
|
Apr 23rd, 2024 11:21PM
|
Apr 23rd, 2024 11:21PM
|
ClassPass
|
Consumer Services
|
Personal Goods
|
|
private:classpass
|
https://www.glassdoor.com?employer_id=844999
|
Apr 16th, 2024 12:00AM
|
Open
|
Open
|
ClassPass
|
SMB Sales Representative
|
Austin, TX
|
|
The worst company I have ever worked for
|
|
The individual people are great - managers are hit or miss- Margo is the best
|
The pay is insanely low, you make no commission unless making or exceeding quota. Quota is next to impossible to hit bc a) the metrics keep changing, b) they took inbounds away and created an inbound team, c) they over saturated the SDRs so there’s a 20:1 ratio of AEs to SDRs so it’s hard to get leads from SDRs, c) the leads that are given are so overworked that you either don’t speak to anyone, or they tried CP in the past and hated it or they don’t take us seriously bc they notice the high turnover. Every other month they get bombarded by a new rep.
The managers are mostly terrible - I would say Margo Lydia and Jonathan are great but the others are cliquey, arrogant and unhelpful.
The base salary is ~$40k-$45k depending on where you live and with very little chance of making commission, it’s not a livable wage.
I have never been so stressed out and miserable in a job as I have working for this company- which is wild considering it’s an”health and wellness/fitness”’company. I would urge everyone to stay away
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
5.0
|
1.0
|
1.0
|
1.0
|
2.0
|
844999
|
Open
|
Take a pay cut - stop all extravagant trips and put that into paying your people. They work exceptionally hard for you, pay them. Overhaul the commission structure and for god’s sake, get some leads for people. Also Will, please chill out w the birds. No one cares.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
1.0
|
Open
|
|
|
Apr 20th, 2024 11:50PM
|
Apr 20th, 2024 11:50PM
|
ClassPass
|
Consumer Services
|
Personal Goods
|
|
private:classpass
|
https://www.glassdoor.com?employer_id=844999
|
Apr 10th, 2024 12:00AM
|
Open
|
Open
|
ClassPass
|
Sales Manager
|
|
|
Turnover
|
|
The tech stack is comprehensive
|
Here is what AI told me to do after I typed my CP experience in.
"It sounds like you're in a challenging work environment where leadership may not prioritize employee well-being or transparency. Here are some suggestions on how to navigate this situation":
Document Everything: Keep records of conversations, promises made, and any discrepancies between what was said and what actually happened. Having a clear record can help protect yourself if any issues arise.
Know Your Worth: Remember your value as an employee. Don't let manipulative tactics or inconsistent compensation practices undermine your self-esteem. If necessary, seek advice from a mentor or career coach to assess your options.
Consider Legal Advice: If you believe your rights as an employee are being violated, it may be worth consulting with a legal professional to understand your options and protections under employment law.
Explore External Opportunities: Given the unstable nature of your current workplace, it may be worthwhile to keep an eye out for other job opportunities where you feel valued and respected.
"Ultimately, it's important to prioritize your well-being and career growth. If the situation does not improve or becomes untenable, don't hesitate to take steps to remove yourself from the toxic environment."
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
844999
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Apr 13th, 2024 05:11PM
|
Apr 13th, 2024 05:11PM
|
ClassPass
|
Consumer Services
|
Personal Goods
|
|
private:classpass
|
https://www.glassdoor.com?employer_id=844999
|
Apr 6th, 2024 12:00AM
|
Open
|
Open
|
ClassPass
|
Software Development Engineer (SDE)
|
Noida
|
|
Enjoyed
|
|
Friendly environment, people with good knowledge
|
No downsides as far as I am concerned
|
|
|
|
|
|
|
0.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
844999
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Apr 7th, 2024 09:03PM
|
Apr 7th, 2024 09:03PM
|
ClassPass
|
Consumer Services
|
Personal Goods
|
|
private:classpass
|
https://www.glassdoor.com?employer_id=844999
|
Apr 3rd, 2024 12:00AM
|
Open
|
Open
|
ClassPass
|
Account Associate
|
Singapore
|
|
Great place to work
|
|
Good company culture, very accepting and accommodating of flexible work arrangements and needs. Benefits aren't super extensive but still pretty decent. Overall a great place to work!
|
Cutting of costs resulting in reduced benefits, annual increment could be better
|
|
|
|
|
|
|
0.0
|
5.0
|
5.0
|
5.0
|
4.0
|
5.0
|
4.0
|
5.0
|
844999
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Apr 9th, 2024 01:13AM
|
Apr 9th, 2024 01:13AM
|
ClassPass
|
Consumer Services
|
Personal Goods
|
|
private:classpass
|
https://www.glassdoor.com?employer_id=844999
|
Apr 6th, 2024 12:00AM
|
Open
|
Open
|
ClassPass
|
Software Development Engineer (SDE)
|
Noida
|
|
Enjoyed
|
|
Friendly environment, people with good knowledge
|
No downsides as far as I am concerned
|
|
|
|
|
|
|
0.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
4.0
|
844999
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
2.0
|
Open
|
|
|
Apr 7th, 2024 09:03PM
|
Apr 7th, 2024 09:03PM
|
ClassPass
|
Consumer Services
|
Personal Goods
|
|
private:classpass
|
https://www.glassdoor.com?employer_id=844999
|
Mar 31st, 2024 12:00AM
|
Open
|
Open
|
ClassPass
|
SMB Sales Specialist
|
|
|
Waste of Time
|
|
Work-life Balance, culture, PTO, Benefits. My manager was amazing and I have no complaints.
|
First off, I didn't realize when I got hired that they were being sued- 95% of gyms and fitness studios that I spoke with hate CP and would never partner with them even though it is free to be on the platform. Secondly, this job is extremely territory dependent. You cannot source leads for yourself, and if you are assigned a territory that has not been updated with fresh leads, it's just about impossible to hit your quota. There were countless days where I would not reach a single person on the phone because my territory was basically all accounts that had been called hundreds of times, or businesses that no longer existed. I felt like I was not only wasting my time, but also the company's time and money. They spend a ton of money on company trips, equipment, and merchandise which is great, but why not spend more money on paying your employees a livable wage with the opportunity to succeed? The vast majority of all my coworkers at CP never hit quota because the opportunity was just not there and we would waste our time calling disconnected phone numbers. CP is not beneficial for its partners but only its users- which makes it even harder to sell if you get somehow get someone on the phone with their bogus leads. The pay is terrible- you could make more as a manager at a McDonald's. I regressed in my career during my time here and I regret taking the opportunity to work here in the first place. For some reason, it is extremely difficult to get a job at CP but do NOT believe the hype, it's definitely not worth it if you want to make money and have opportunity to succeed. Not only is the base pay laughable, but the commission is also extremely low since the company does not charge its partners to be on the platform. If you are looking for a WFH opportunity, look further.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
2.0
|
5.0
|
4.0
|
1.0
|
2.0
|
2.0
|
5.0
|
844999
|
Open
|
Listen to your employees regarding the quality of leads, increase pay. Just because it's WFH and you take employees on trips doesn't mean they should be making a minimum wage base salary.
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
1.0
|
Open
|
|
|
Apr 2nd, 2024 02:34PM
|
Apr 2nd, 2024 02:34PM
|
ClassPass
|
Consumer Services
|
Personal Goods
|
|
private:classpass
|
https://www.glassdoor.com?employer_id=844999
|
Mar 28th, 2024 12:00AM
|
Open
|
Open
|
ClassPass
|
Senior Program Manager
|
Missoula, MT
|
|
Toxic
|
|
Not a whole lot relly
|
Director Level management is work you to the bone, they will be going back to the office soon as well.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
0.0
|
1.0
|
0.0
|
1.0
|
1.0
|
1.0
|
1.0
|
1.0
|
844999
|
Open
|
don't force RTO
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
4.0
|
Open
|
|
|
Mar 29th, 2024 04:16PM
|
Mar 29th, 2024 04:16PM
|
ClassPass
|
Consumer Services
|
Personal Goods
|
|
private:classpass
|
https://www.glassdoor.com?employer_id=844999
|
Mar 20th, 2024 12:00AM
|
Open
|
Open
|
ClassPass
|
Senior Lifecycle Marketing Manager
|
New York, NY
|
|
Senior Lifecycle Marketing Manager
|
|
nice people, usually interesting work
|
low pay relative to what other companies pay
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
3.0
|
4.0
|
4.0
|
3.0
|
2.0
|
3.0
|
4.0
|
844999
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Mar 24th, 2024 08:17PM
|
Mar 24th, 2024 08:17PM
|
ClassPass
|
Consumer Services
|
Personal Goods
|