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private:crowdstrike
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www.crowdstrike.com
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www.crowdstrike.com
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Jul 30th, 2019 12:00AM
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Engineering Program Manager II
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Open
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Engineering
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London, United Kingdom
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London
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GBR
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May 16th, 2019 12:00AM
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About CrowdStrikeCrowdStrike is the leader in cloud-delivered next-generation endpoint protection, threat intelligence, and pre- and post-incident response services. With the ability to collect and process over 100 billion events a day, CrowdStrike has revolutionized endpoint protection by being the first and only company to unify next-generation antivirus (AV), endpoint detection and response (EDR), and a 24/7 managed hunting service — all delivered via a single lightweight agent. We are one of the World's Most 50 Innovative Companies according to MIT, and one of Forbes Most Promising Companies. Our growth and innovation are driven by incredible employees who deliver unmatched customer success. We have received a number of exciting awards includingApril 2018: CrowdStrike Wins SC Award for Best Security Company Second Year in a Row.October 2017: 100 Best Medium Workplaces for 2017 by Fortune magazine.May 2017: Closed $100 million equity financing round, at a valuation of over $3 billion dollar (backed by Accel, CapitalG (Google), and Warburg Pincus).About the RoleAs a Program Manager, you’ll be responsible for supporting the Mobile team as well as a portion of the Cloud team who directly supports the Intel product. Your primary job will entail driving the project schedules for the mobile platform, working with the product manager as well as the mobile team to deliver on the roadmap. You’ll split your time also providing support for the Cloud team on Intel as well. You’ll work closely across teams to collaborate to ensure dependencies are well known, critical issues are identified and resolved. You’ll also own other projects which involve all teams across the CrowdStrike platform.Required In lieu of a cover letter:In order to highlight what would make you a valuable asset to the CrowdStrike Program Management team, we'd like to know what a day in your "project management" life looks like. More specifically, please tell us about ONE project in particular which required your leadership and fortitude to turn the tides of potential disaster. Using an intro paragraph to provide a brief summary of the problem the project was looking to solve and no more than 10 bullet points of "Actions Taken" by you specifically that led to the project's successful outcome.Responsibilities:Creating and driving the project schedule, working with dev management task assignments, and managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies.Collaborating with staff and management of multiple worldwide business units (including subject matter experts, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks.Tracks status of project activities and ensures that schedules and priorities are being met.Ensures critical issues are identified, tracked through resolution, and escalated if necessary.Manages daily/weekly project communication and status reporting.Leads Scrum meetings and creates meeting minutes. Key Qualifications: 4+ years of experience working in a program/project management capacity for software development.Experience with Systems Development Lifecycle and Project Management Methodologies, specifically Agile/Scrum. Experience with Scaled Agile Framework methodology a plus.Excellent written and verbal communication skills are required.Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team.Must exhibit meticulous attention to detail, and have the ability to make good, timely decisions.Comfort with proactively and independently driving for results in small team environments.Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment.Experience with threat intelligence and mobile technology.Applicant must already be eligible to work in the United Kingdom.Benefits of Working at CrowdStrike:Market leader in compensation + stock optionsCompetitive vacation policyPaid paternity and maternity leave, including adoptionFlexible work hours and remote friendly environmentWellness programsStocked fridges, coffee, soda, and lots of treatsPeer recognitionInclusive culture focused on people, customers and innovationRegular team activities, including happy hours, community service events CrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industries best and brightest from a diverse talent pool. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #LI-RS1
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Jul 30th, 2019 02:54AM
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Jul 30th, 2019 02:54AM
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CrowdStrike
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Technology
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Software & Computer Services
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private:crowdstrike
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www.crowdstrike.com
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www.crowdstrike.com
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Jul 30th, 2019 12:00AM
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Sales Development Representative - French
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Open
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Sales
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Reading, United Kingdom
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|
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GBR
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Jun 26th, 2019 12:00AM
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About CrowdStrike:CrowdStrike started with a mission to revolutionize the entire approach companies take to security. CrowdStrike has disrupted the multi-billion dollar endpoint security market with innovative technology, services delivery, and intelligence gathering. Our groundbreaking technology ensures that organizations can not only defend themselves but also do so in an efficient and future-proof manner. As one of Forbes Most Promising Companies, our business doubled in the past year both with regards to revenue and headcount, serving more than 16 percent of the Fortune 1000 companies and 20 percent of the Fortune 500 companies. Today, the company continues to drive major innovations around AI/machine learning, behavioral-based prevention and detection, etc. to stay ahead of adversaries. We stand so strongly behind our breach protection capabilities that we established an EPP Complete warranty of up to $1 million if a breach occurs within a customer’s protected environment. We have received a number of exciting awards including:June 2018: Forrester Research, one of the leading industry analyst firms, named CrowdStrike a “leader” in The Forrester Wave for Endpoint Security Suite.June 2018: Closed over $200 million, led by General Atlantic, Accel and IVP, with participation from March Capital and CapitalG (Google), achieving a valuation of more than $3 billion.April 2018: CrowdStrike Wins SC Award for Best Security Company Second Year in a Row.January 2018: Awarded #1 in the Visionaries quadrant of the 2018 Gartner Magic Quadrant for Endpoint Protection Platforms.October 2017: 100 Best Medium Workplaces for 2017 by Fortune magazine.About the role:Sales Development Representatives drive net-new business and work alongside Account Executives to drive revenueThe SDR role is an entry level sales role that is the stepping stone for anyone entering technology sales. It is a highly competitive position at CrowdStrike given the explosive career opportunities within tech sales and at our companyDiscover and drive new business opportunities within mid-market and enterprise accounts.Conduct high level discovery calls with the C-suite and their VPsBecome a cyber security expert and thought leaderEarn a black belt in competitive selling and objection handlingCollaborate with marketing and channel partners to execute on a successful pre-IPO go-to-market strategyQualities we look for and appreciate:Fluent English & French Speaking.High EQ, IQ and business acumen Demonstrates a passion to learn and growProven track record of high achievement and leadership skillsEmbraces the massive impact that cyber security has on the worldTakes a unique approach to every problemFour-year degree from an accredited university required -Benefits of Working at CrowdStrike:Market leader in compensation + stock optionsCompetitive vacation policyPaid paternity and maternity leave, including adoptionFlexible work hours and remote friendly environmentWellness programsStocked fridges, coffee, soda, and lots of treatsPeer recognitionInclusive culture focused on people, customers and innovationRegular team activities, including happy hours, community service events CrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industries best and brightest from a diverse talent pool. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Jul 30th, 2019 02:54AM
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Jul 30th, 2019 02:54AM
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CrowdStrike
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Technology
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Software & Computer Services
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private:crowdstrike
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www.crowdstrike.com
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www.crowdstrike.com
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Jul 30th, 2019 12:00AM
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Renewals Account Manager
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Open
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Sales
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Reading, United Kingdom
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GBR
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Jul 16th, 2019 12:00AM
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About CrowdStrike:CrowdStrike is a leading provider of next-generation endpoint protection, threat intelligence, and pre- and post-incident response services. We are the fastest growing endpoint protection company, one of the World's Most 50 Innovative Companies according to MIT, and one of Forbes Most Promising Companies. Our growth and innovation are driven by incredible employees who deliver unmatched customer success. The CrowdStrike Falcon platform uses sophisticated signature-less artificial intelligence/machine learning and Indicator-of-Attack (IOA) based threat prevention to stop known and unknown threats. CrowdStrike Accomplishments:January 2018: Awarded #1 in the Visionaries quadrant of the 2018 Gartner Magic Quadrant for Endpoint Protection Platforms.February 2018: Great Place to Work2017Ranked No. 34 Best Medium Workplaces by Fortune magazine and consulting firm Great Place to WorkRanked No. 25 most attractive start-ups to work for by LinkedInClosed $100 million equity financing round, at a valuation of over $1 billion dollars (backed by Accel, CapitalG (Google), and Warburg Pincus)Best Cyber Security Company and Best Behaviour Analytics/Enterprise Threat Detection in 2017 SC AwardsRanked No. 8 Best Workplaces in Technology, according to global research and consulting firm Great Place to Work® and Fortune MagazineCrowdStrike is seeking Renewals Account Managers to be part of a team responsible for ensuring that our customers are successful and thriving with our next generation endpoint technology. You will proactively advocate for the customer -- focusing on high levels of adoption to ensure customer satisfaction and be responsible for all upgrades and renewals within your accounts.The ideal candidate will have a strong track record of success, consultative selling approach, and hail from a SaaS or security company. You will need to be a great listener, strong communicator, as well as a curious and creative problem solver. Responsibilities:Serve as the primary point of contact for clients while collaborating with Sales, Customer Success, and Product to ensure the existing customer base is receiving the value they expect from their implemented solutions.Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.Achieve a quota of new sales growth within customer base and for renewals each quarter.Be a customer advocate, driving relationships with key customers and creating new champions.Identify whitespace in accounts and create value based presentations to promote upgrades and cross-sells.Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio.Devise and execute account strategies and plans to maximize account growth.Provide high touch customer service, including escalation and coordination of support issues as needed.Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base. Required Skills and Experience:Language: fluent in German Track record of meeting or exceeding expectations in an individually focused, quota-carrying role.Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements. Technical aptitude and ability to learn new concepts quickly.Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetingsMust be a self-starter with the ability to work independently or in a team environmentA curious nature with a desire to learn and a competitive spirit.High level of comfort handling client objections and negotiations.Excellent time management skills. Desired Skills and Experience:Security or SaaS sales experienceCustomer Success/Service backgroundFormal training in a recognized sales methodologyPrior experience using Salesforce or another CRM solutionRequirements:5 years+ or equivalent experience in consulting or account management – particularly in cybersecurity.Bachelor's degree from an accredited college or university or relevant experience.CrowdStrike is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Jul 30th, 2019 02:54AM
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Jul 30th, 2019 02:54AM
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CrowdStrike
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Technology
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Software & Computer Services
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private:crowdstrike
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www.crowdstrike.com
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www.crowdstrike.com
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Jul 30th, 2019 12:00AM
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Corporate Channel Account Manager
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Open
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Sales
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Reading, United Kingdom
|
|
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GBR
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Jul 18th, 2019 12:00AM
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About CrowdStrikeCrowdStrike started with a mission to revolutionize the entire approach companies take to security. CrowdStrike has disrupted the multi-billion dollar endpoint security market with innovative technology, services delivery, and intelligence gathering. Our groundbreaking technology ensures that organizations can not only defend themselves but also do so in an efficient and future-proof manner. As one of Forbes Most Promising Companies, our business doubled in the past year both with regards to revenue and headcount, serving more than 16 percent of the Fortune 1000 companies and 20 percent of the Fortune 500 companies. Today, the company continues to drive major innovations around AI/machine learning, behavioral-based prevention and detection, etc. to stay ahead of adversaries. We stand so strongly behind our breach protection capabilities that we established an EPP Complete warranty of up to $1 million if a breach occurs within a customer’s protected environment. We have received a number of exciting awards including:June 2018: Forrester Research, one of the leading industry analyst firms, named CrowdStrike a “leader” in The Forrester Wave for Endpoint Security Suite.June 2018: Closed over $200 million, led by General Atlantic, Accel and IVP, with participation from March Capital and CapitalG (Google), achieving a valuation of more than $3 billion.April 2018: CrowdStrike Wins SC Award for Best Security Company Second Year in a Row.January 2018: Awarded #1 in the Visionaries quadrant of the 2018 Gartner Magic Quadrant for Endpoint Protection Platforms.October 2017: 100 Best Medium Workplaces for 2017 by Fortune magazine. About the RoleCrowdStrike is looking for highly motivated, self-driven, and experienced sales individual dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world.CrowdStrike is seeking an Corporate Channel Account Manager! This key front line sales role, reports into the Channel Sales Director and up through the channel/inside sales organization. This role will be responsible for supporting the key sales functions and growth goals for strategic partners. You must be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to attack the market with passion!Responsibilities:Ensure consistency in terms of the company’s channel sales strategy & execution.Liaise between inside/field sales teams (and CAMs) to support identification and recruitment (where needed) of strategic partners with experience in both enterprise and SMB markets.Field and route inbound partnership requests appropriately (support new on-boarding processes).Support follow-up plans on inbound channel marketing field event leads (working with partners and CS sales).Team with channel partners to build pipeline and close deals (joint call out days, spiff, campaigns, etc.).Capturing of accurate and complete partner and customer data in SFDCOutbound CallsWork with assigned partners to generate prospective customers through channel campaigns and channel promotions. Promotes renewals, up-sell and new sales opportunities within partner’s existing and competitive accounts.Provide marketing/sales literature to partners with prospective clients, assist with sales quoting and special pricing. Inbound CallsRespond to partner requests and ensure proper field and inside sales alignment in partner end user opportunitiesTrack/monitor /support partner pipeline.Provide marketing/sales literature to named accounts and respond to channel inquiries regarding product, channel programs and channel promotions.Provides impeccable support for assigned CAM teams and partners.Manages time and work flow, creates effective call plans and maintains high call volume.Desired Skills and Experience2 years prior sales experience within software industryComputer experience, familiarity with Microsoft Office and Salesforce. Able to quickly qualify potential customers and partners. Proven ability to follow through and close deals.Strong telephone presentations skills; ability to listen well and to motivate and create sales opportunities.Individual should be comfortable selling over the phone with responsibilities of accurate forecasting.Strong ability to work in a team environmentTravel Requirements: Minimal WHAT IT TAKES TO BE A CROWDSTRIKER CrowdStrike was founded on the idea that the “who” matters just as much as the “what” during an investigation. Our team members understand this guiding principle and it impacts every aspect of our business. Our company has three distinct, but coordinated groups – Product, Intel, and Services. By joining the Services team, you’ll immediately have an advantage that puts you ahead of the competition and gives you access to unparalleled information. Our team utilizes Falcon Host technology during investigations, giving our customers a near real-time look at activity on their endpoints. We couple that with a highly skilled and broad Intelligence team, to tie investigations together and provide strong attribution. With these components in our repertoire, our consultants can provide fast and fluid knowledge to our customers, allowing them to make better decisions as they secure their environments. WHY US?Dynamic company with opportunities to expand skills and cross train in new areas.Flexible schedules, including unlimited personal time off (PTO).Ability to make an impact, both with customers and fellow team members.High visibility engagements and company name enable accelerated career growth potential.Small, agile team eliminates bureaucracy and provides flexibility to make immediate improvements.Immediate mentorship and leadership opportunities.Work with like-minded, driven, and smart team members who will challenge you daily.Google invested in us, shouldn’t you? CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Jul 30th, 2019 02:54AM
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Jul 30th, 2019 02:54AM
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CrowdStrike
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Technology
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Software & Computer Services
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|
private:crowdstrike
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www.crowdstrike.com
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www.crowdstrike.com
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Aug 1st, 2019 12:00AM
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Sales Development Representative
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Open
|
|
Sales
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Reading, United Kingdom
|
|
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GBR
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Jun 25th, 2019 12:00AM
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|
About CrowdStrikeCrowdStrike started with a mission to revolutionize the entire approach companies take to security. CrowdStrike has disrupted the multi-billion dollar endpoint security market with innovative technology, services delivery, and intelligence gathering. Our groundbreaking technology ensures that organizations can not only defend themselves but also do so in an efficient and future-proof manner. As one of Forbes Most Promising Companies, our business doubled in the past year both with regards to revenue and headcount, serving more than 16 percent of the Fortune 1000 companies and 20 percent of the Fortune 500 companies.Today, the company continues to drive major innovations around AI/machine learning, behavioral-based prevention and detection, etc. to stay ahead of adversaries. We stand so strongly behind our breach protection capabilities that we established an EPP Complete warranty of up to $1 million if a breach occurs within a customer’s protected environment. We have received a number of exciting awards including:June 2018: Forrester Research, one of the leading industry analyst firms, named CrowdStrike a “leader” in The Forrester Wave for Endpoint Security Suite.June 2018: Closed over $200 million, led by General Atlantic, Accel and IVP, with participation from March Capital and CapitalG (Google), achieving a valuation of more than $3 billion.April 2018: CrowdStrike Wins SC Award for Best Security Company Second Year in a Row.January 2018: Awarded #1 in the Visionaries quadrant of the 2018 Gartner Magic Quadrant for Endpoint Protection Platforms.October 2017: 100 Best Medium Workplaces for 2017 by Fortune magazine.About the Role CrowdStrike is seeking experienced Sales Development Representatives to join our growing team. We’re seeking driven, results-oriented innovators who are ready to change the game!Work within our Mid Market/Inside Sales, Enterprise, and Channel segments to generate interest and qualify leads for our Inside Sales Representatives and Regional Sales Managers.Evaluate incoming leads, and schedule product demonstrations between our Sales Representatives and potential clients.Generate outbound activity to identify, contact, and qualify potential customers.Develop creative marketing campaigns through email and social media to identify new prospects.Partner with Channel Account Managers to target highly qualified sales prospects.Use Salesforce.com and other CRM tools to generate and manage a pipeline of leads and opportunities.What You’ll Need Passionate about becoming a market expert within the SaaS B2B Security space, and about entering the tech sales world.Highly driven extrovert with exceptional communication skills.Ability to learn and clearly articulate technical information.Track record of exceeding expectations and succeeding in goal-driven, metrics-based environments.Detail-oriented, self-disciplined with strong time management and organisational skills.Competitive nature, but also a collaborative team player.Fluent in one of these languages is a requirement: French, German, Swedish or Dutch.Bonus Points Business development or inside sales experience is a plus.Salesforce.com or other CRM experience also a plus.CrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industries best and brightest from a diverse talent pool. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #LI-FT1
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Aug 1st, 2019 03:10AM
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Aug 1st, 2019 03:10AM
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CrowdStrike
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Technology
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Software & Computer Services
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private:crowdstrike
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www.crowdstrike.com
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www.crowdstrike.com
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Aug 1st, 2019 12:00AM
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Sales Engineering Internship
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Open
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University
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Reading, United Kingdom
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|
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GBR
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Jul 3rd, 2019 12:00AM
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Have you ever considered working in one of the coolest industries, cyber security?If this sounds like you and you’re looking for a rewarding, opportunity-filled career with a company that is changing the security landscape and challenging the status quo search no more. Crowdstrike is an excellent place to get your career off the groundAbout Crowdstrike:CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Co-founders George Kurtz and Dmitri Alperovitch realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. CrowdStrike is one of the most exciting companies in the security market today.CROWDSTRIKE’S MISSION IS SIMPLE: TO STOP BREACHES!What’s it like to work @ Crowdstrike?Career growth is a way of life at Crowdstrike; our managers truly develop employees. Add new skills to your resume, take on new challenges and discover your full potential.CrowdStrike was founded on the idea that the “who” matters just as much as the “what” during an investigation. Our team members understand this guiding principle and it impacts every aspect of our business. By joining the Sales Engineering team, you’ll immediately have an advantage that puts you ahead of the competition and gives you access to unparalleled opportunities to learn, use cutting edge technology, and make an impact.As a Sales Engineering Intern on a 10-14 Month Placement Internship (duration dependant on course), you will have a unique opportunity to move beyond the classroom and into the cutting-edge world of cybersecurity. This program is designed to expand a candidate’s skill set to encompass several important focus areas, yet remains flexible enough to allow individuals to spend more time on any area that works for them and is a good fit.Our goal for the program is to equip qualified students with the competency and knowledge they need to transition into a career as a cybersecurity Technical Sales Engineer. A position with CrowdStrike will expose you to a wide variety of activities including proof of concepts, solution designs, hands on cyber defence, managing incidents, and exposure to all parts of the customer journey with CrowdStrike.The CrowdStrike Sales Engineering Internship Program that provides individuals with experience across all major aspects of the CrowdStrike Sales Engineering business. After completing this program, candidates will have experience in the following areas: Infrastructure Networking Fundamentals Operating Systems CrowdStrike Tooling Falcon Endpoint Protection Platform (EPP) Windows, Mac, Linux Forensics Project Management and Reporting Client Communication and Management RequirementsJob Requirements:Be working on a BA or BS / MA or MS degree in Computer Science/Engineering, Math, Information Security, Information Systems, Information Assurance, Information Security Management, Intelligence Studies, Data Science, Cybersecurity, or similar related fields.Available for a 10-14 Month Placement Internship (duration dependent on your course) - starting in September 2019; Full-Time based in Reading.If possible, a technical understanding of incident response, computer forensics, network administration and management and endpoint security including anti-virus solutions will be of benefit.Languages: English-both spoken and written required & 1 other language highly preferred.Be a rising Junior/Senior (if pursuing an undergraduate degree)Be self-motivated and actively seek opportunities for growth Be seeking a career in cybersecurity and/or incident responseOur Objective:The SE Academy will provide the opportunity for the best and brightest talent to collaborate and offer intensive on the job training and broad-based exposure to relative aspects of Company operations. The participants in the SE Academy will receive accelerated professional development, world-class mentoring, and unique networking opportunity across the organization. This transformative learning experience will enable our SE employees to explore alternative career paths while promoting cross-functional experiences, which will ultimately increase productivity and career growth opportunities in the future.To fully understand the scope of Crowdstrike business training will be provided, covering the following aspects:Crowdstrike New Hire Training and OnboardingCrowdstrike Official Technical Courses (CCFA,CCFR,CCFH )Great Demo! trainingValue SellingRFP/RFI Proposal & Knowledge ManagementDemo Data, Scripts & BuildsSE Enablement & Content ManagementTech WritingCrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industries best and brightest from a diverse talent pool. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Aug 1st, 2019 03:10AM
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Aug 1st, 2019 03:10AM
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CrowdStrike
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Technology
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Software & Computer Services
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private:crowdstrike
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www.crowdstrike.com
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www.crowdstrike.com
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Aug 2nd, 2019 12:00AM
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Technical Support Engineer
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Open
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Technical Support
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Reading, United Kingdom
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GBR
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Jul 10th, 2019 12:00AM
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About CrowdStrikeCrowdStrike started with a mission to revolutionize the entire approach companies take to security. CrowdStrike has disrupted the multi-billion dollar endpoint security market with innovative technology, services delivery, and intelligence gathering. Our groundbreaking technology ensures that organizations can not only defend themselves but also do so in an efficient and future-proof manner. Today, the company continues to drive major innovations around AI/machine learning, behavioral-based prevention and detection, etc.to stay ahead of adversaries. We are one of the World's Most 50 Innovative Companies according to MIT, and one of Forbes Most Promising Companies. We have received a number of exciting awards including:June 2018: Closed over $200 million, led by General Atlantic, Accel and IVP, with participation from March Capital and CapitalG (Google), achieving a valuation of more than $3 billion.April 2018: CrowdStrike Wins SC Award for Best Security Company Second Year in a Row.October 2017: 100 Best Medium Workplaces for 2017 by Fortune magazine.About the Role The ideal Technical Support Engineering candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will take personal ownership in seeing a problem through to resolution. You will understand IT environments across heterogeneous operating environments. You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. Responsibilities: Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution.Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as possible.Collect information and document bugs with Engineering for product issues that are impacting customers.Create process or troubleshooting documentation in the support knowledge base.Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers.What You'll Need2+ years of customer support, technical support, system administration or related customer facing role.Expertise in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues.Passion for solving customer issues and advocating for their success, in a fast paced, highly technical environment.Ability to learn new technologies quickly.Excellent relationship management, customer service and communication skills in variety of forms (written, live chat, conference calls, in-person.)Ability to work independently with little direct supervision and as a part of a team.Outstanding analytical and organizational abilities.Ability to remain calm, composed and articulate when dealing with tough customer situations. Strongly Desired Qualifications: Experience supporting Kernel level security solutionsExperience supporting hybrid environmentsExperience supporting security applications such as AV, VPN, Firewall, proxy.Linux troubleshooting experience a plusExperience with SplunkExperience with troubleshooting Windows and MacMCP or higher a plusBenefits of Working at CrowdStrike: Market leader in compensation + stock optionsCompetitive vacation policyPaid paternity and maternity leave, including adoptionFlexible work hours and remote friendly environmentWellness programsStocked fridges, coffee, soda, and lots of treatsPeer recognitionInclusive culture focused on people, customers and innovationRegular team activities, including happy hours, community service events CrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industries best and brightest from a diverse talent pool. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #LI-AY1
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Aug 2nd, 2019 03:00AM
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Aug 2nd, 2019 03:00AM
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CrowdStrike
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Technology
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Software & Computer Services
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private:crowdstrike
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www.crowdstrike.com
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www.crowdstrike.com
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Aug 2nd, 2019 12:00AM
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HR Generalist, EMEA
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Open
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Human Resources
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Reading, United Kingdom
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GBR
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Jul 23rd, 2019 12:00AM
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About CrowdStrike:CrowdStrike started with a mission to revolutionize the entire approach companies take to security. CrowdStrike has disrupted the multi-billion dollar endpoint security market with innovative technology, services delivery, and intelligence gathering. Our groundbreaking technology ensures that organizations can not only defend themselves but also do so in an efficient and future-proof manner. Today, the company continues to drive major innovations around AI/machine learning, behavioral-based prevention and detection, etc.to stay ahead of adversaries. We are one of the World's Most 50 Innovative Companies according to MIT, and one of Forbes Most Promising Companies. We have received a number of exciting awards including:July 2019: CrowdStrike’s company valuation has gone from $3BN to $12BN.June 2019: On 12th June 2019 CrowdStrike became public!June 2018: Closed over $200 million, led by General Atlantic, Accel and IVP, with participation from March Capital and CapitalG (Google).April 2018: CrowdStrike Wins SC Award for Best Security Company Second Year in a Row.October 2017: 100 Best Medium Workplaces for 2017 by Fortune magazine.About the role:Working as part of the EMEA HR Team you will be responsible for working with our HR Director, EMEA on the development, implementation and administration of all aspects of HR, including employee relations, compensation, benefits, compliance, global mobility and HRIS. You need to be a confident, highly proactive self-starter, well organised and thrive in an entrepreneurial environment that is fast-paced and results oriented.Key Accountabilities:Consults, coaches, and makes recommendations to managers regarding promotions, performance problems, discipline and terminations.Provides direction and guidance to managers on UK and European laws and compliance.Conducts exit interviews.Compiles reports and analyses trends.Assists employees and managers with resolving problems and issues.Be a point of escalation for queries from employees that will be passed on to you by our EMEA People Services Coordinator.Support our COEs with local European compensation and benefits, immigration matters and our global employee wellness program.Develop and administer policies to help align the workforce with the strategic goals of the company and function.Effectively and efficiently completes various ad-hoc projects.Partner closely with other stakeholders in the business i.e. payroll.What You’ll Need:Prior experience in a Human Resources position.Knowledge of UK employment law.Excellent oral, written and interpersonal skills.Must have good judgement and a keen attention to detail.Ability to execute quickly and effectively.An innovative, self-starter needing low level management time and attention to perform day to day responsibilities.Self-motivated and confident with good business acumen.Excellent time management skills with the ability to prioritise workload and work well under pressure.Preferred qualifications:Bachelor’s degreeCIPD qualifiedExperience working across EuropeExperience with WorkDayFluent in a second European language Benefits of Working at CrowdStrike: Market leader in compensation and equity awardsCompetitive vacation policyComprehensive health benefitsPaid paternity and maternity leave, including adoptionFlexible work hours and remote friendly environmentWellness programsPeer recognitionInclusive culture focused on people, customers and innovationRegular team activities, including community service events.CrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industries best and brightest from a diverse talent pool. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Aug 2nd, 2019 03:00AM
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Aug 2nd, 2019 03:00AM
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CrowdStrike
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Technology
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Software & Computer Services
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private:crowdstrike
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www.crowdstrike.com
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www.crowdstrike.com
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Apr 14th, 2018 12:00AM
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Corporate Account Executive
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Open
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Sales
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Reading, United Kingdom
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GBR
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Apr 13th, 2018 12:00AM
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Apr 13th, 2018 10:49PM
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Apr 13th, 2018 10:49PM
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CrowdStrike
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Technology
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Software & Computer Services
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private:crowdstrike
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www.crowdstrike.com
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www.crowdstrike.com
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Apr 15th, 2018 12:00AM
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Director, CrowdStrike Services
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Open
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Professional Services
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London, United Kingdom
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London
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GBR
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Apr 11th, 2018 12:00AM
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Apr 14th, 2018 10:41PM
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Apr 14th, 2018 10:41PM
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CrowdStrike
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Technology
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Software & Computer Services
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