Job Listings

Track FourKites hiring and firing trends, filtered by title, location, type, date, category and date of posting.
Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Company Name Sector Industry
private:fourkites www.fourkites.com boards.greenhouse.io Mar 10th, 2023 12:00AM Operations Associate (Romanian Speaking) Open Operations, Poland Wrocław, Lower Silesian Voivodeship, Poland Wrocław POL Mar 3rd, 2023 12:00AM <p><em><span style="font-weight: 400;">At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.</span></em></p> <p><em><span style="font-weight: 400;">Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity</span></em><strong><em>.</em></strong></p> <p><span style="font-weight: 400;">As an</span><strong> Operations Associate</strong><span style="font-weight: 400;"> with FourKites you’ll be the mastermind behind our customers’ success - managing our customers and carriers experience through internal and external relationships and technical expertise. You’ll become an industry expert, partnering with carriers, brokers and shippers to unify communication in one place - the FourKites platform. You’ll wow them with your quick and flawless execution of our carrier and broker onboarding process. This is a remote opportunity based in Poland.</span></p> <p><strong>What you’ll be doing:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Onboarding carriers to our platform - using creativity to solve unique and changing problems, solutioning to decide how a carrier will integrate with Fourkites</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Leading carrier calls, setting follow-up tasks and action items</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to navigate and understand enterprise level software & diagnose and solve complex technical and operational problems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding customer and company business objectives to determine and execute on carrier onboarding and compliance goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Providing regular updates on onboarding and compliance progress to customers.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintaining clear, updated, and accurate records in our CRM as well as updating other relevant internal documentation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborating cross-functionally with Marketing, Sales, and Engineering to streamline processes and improve our product</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Acting as a stakeholder and a voice for Operations and our carriers, providing product feedback and serving as a product subject matter expert</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Responsible for achieving individual quarterly targets</span></li> </ul> <p><strong>About the team:</strong></p> <p><span style="font-weight: 400;">A bunch of   fun, hard-working, smart and empowering people. We are built with mutual respect, common and aligned goals, open communication, and patience that helps us thrive. </span></p> <p><strong>Who you are:</strong></p> <p><span style="font-weight: 400;">You love variety and can manage multiple projects at the same time. You can jump from a call to an excel spreadsheet to a cloud CRM with ease, and execute flawlessly in each thing you do. You are obsessively organized, detail-oriented, and driven.</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You thrive in fast-paced environments and are comfortable with ambiguity and lack of structure</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You enjoy solving challenging problems using critical thinking and creativity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurial spirit - you make things happen and proactively step up when you recognize an opportunity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Intelligent with strong verbal and written communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Superior organization skills and attention to detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable talking to a wide variety of people, including leadership</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Insatiable curiosity - you love learning new things</span></li> </ul> <p><strong>Our Requirement:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluent in <strong>English and Romanian</strong>. Proficiency in any additional major European language will be an advantage.. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree from an accredited university preferred but not required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficient in MS Office, Google Apps, and CRM tools</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Customer facing experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in logistics or SaaS a plus</span></li> </ul> <p><strong>Who we are:</strong></p> <p><em><span style="font-weight: 400;">FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.  </span></em></p> <p><span style="font-weight: 400;">FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. FourKites has perks and benefits to help you stay healthy, productive, and happy</span></p> <p> </p> <p><span style="font-weight: 400;">If you are a European Union resident, here is our </span><a href="https://www.fourkites.com/legal/eu-applicant-privacy-notice/"><span style="font-weight: 400;">EU Applicant Privacy Notice</span></a><span style="font-weight: 400;">.</span></p> <p> </p> <p> </p> Mar 10th, 2023 02:28PM Mar 10th, 2023 02:28PM FourKites
private:fourkites www.fourkites.com boards.greenhouse.io Mar 10th, 2023 12:00AM Operations Associate (Italian Speaking) Open Operations, Poland Wrocław, Lower Silesian Voivodeship, Poland Wrocław POL Mar 3rd, 2023 12:00AM <p><em><span style="font-weight: 400;">At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.</span></em></p> <p><em><span style="font-weight: 400;">Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity</span></em><strong><em>.</em></strong></p> <p><span style="font-weight: 400;">As an</span><strong> Operations Associate</strong><span style="font-weight: 400;"> with FourKites you’ll be the mastermind behind our customers’ success - managing our customers and carriers experience through internal and external relationships and technical expertise. You’ll become an industry expert, partnering with carriers, brokers and shippers to unify communication in one place - the FourKites platform. You’ll wow them with your quick and flawless execution of our carrier and broker onboarding process. This is a remote opportunity based in Poland.</span></p> <p><strong>What you’ll be doing:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Onboarding carriers to our platform - using creativity to solve unique and changing problems, solutioning to decide how a carrier will integrate with Fourkites</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Leading carrier calls, setting follow-up tasks and action items</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to navigate and understand enterprise level software & diagnose and solve complex technical and operational problems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding customer and company business objectives to determine and execute on carrier onboarding and compliance goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Providing regular updates on onboarding and compliance progress to customers.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintaining clear, updated, and accurate records in our CRM as well as updating other relevant internal documentation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborating cross-functionally with Marketing, Sales, and Engineering to streamline processes and improve our product</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Acting as a stakeholder and a voice for Operations and our carriers, providing product feedback and serving as a product subject matter expert</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Responsible for achieving individual quarterly targets</span></li> </ul> <p><strong>About the team:</strong></p> <p><span style="font-weight: 400;">A bunch of   fun, hard-working, smart and empowering people. We are built with mutual respect, common and aligned goals, open communication, and patience that helps us thrive. </span></p> <p><strong>Who you are:</strong></p> <p><span style="font-weight: 400;">You love variety and can manage multiple projects at the same time. You can jump from a call to an excel spreadsheet to a cloud CRM with ease, and execute flawlessly in each thing you do. You are obsessively organized, detail-oriented, and driven.</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You thrive in fast-paced environments and are comfortable with ambiguity and lack of structure</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You enjoy solving challenging problems using critical thinking and creativity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurial spirit - you make things happen and proactively step up when you recognize an opportunity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Intelligent with strong verbal and written communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Superior organization skills and attention to detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable talking to a wide variety of people, including leadership</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Insatiable curiosity - you love learning new things</span></li> </ul> <p><strong>Our Requirement:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluent in English and Italian. Proficiency in any additional major European language will be an advantage.. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree from an accredited university preferred but not required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficient in MS Office, Google Apps, and CRM tools</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Customer facing experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in logistics or SaaS a plus</span></li> </ul> <p><strong>Who we are:</strong></p> <p><em><span style="font-weight: 400;">FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.  </span></em></p> <p><span style="font-weight: 400;">FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. FourKites has perks and benefits to help you stay healthy, productive, and happy</span></p> <p> </p> <p><span style="font-weight: 400;">If you are a European Union resident, here is our </span><a href="https://www.fourkites.com/legal/eu-applicant-privacy-notice/"><span style="font-weight: 400;">EU Applicant Privacy Notice</span></a><span style="font-weight: 400;">.</span></p> <p> </p> <p> </p> Mar 10th, 2023 02:28PM Mar 10th, 2023 02:28PM FourKites
private:fourkites www.fourkites.com boards.greenhouse.io Mar 10th, 2023 12:00AM Staff Software Engineer Open Software Engineering, North America Chicago, IL, United States Chicago IL USA Feb 3rd, 2023 12:00AM <p><em><span style="font-weight: 400;">At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.</span></em></p> <p><em><span style="font-weight: 400;">Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.</span></em></p> <p><span style="font-weight: 400;">As a Staff Software Engineer, you will get an opportunity to work on features end to end (backend & frontend) using latest technologies such as Golang, Ruby, Ruby On Rails, AngularJS, Redis, PostgreSQL, etc. You will help Architects to develop products that can change the logistics landscape and will be used by some of the biggest corporations in the world. You will develop integrations with our strategic partners to help expand our ecosystem. You will work closely with our US team and customers to develop features that help shape the logistics and supply chain industry.</span></p> <p><strong>What You'll Be Doing:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Architect microservices that help in determining cost to company for every feature</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help platform to scale as number of concurrent users grow exponentially.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Reduce infrastructure and external tools cost and propose changes as required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Architect a data acquisition and cleaning layer that can interact with other product offerings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with US based product teams to understand technical needs of the business and propose new directions to fulfill business goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mentor younger engineers to take up additional responsibilities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help delivery teams by building POC’s in new technology domains to guide them.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with Engineering Manager’s to prioritize goals for the team</span></li> </ul> <p><strong>About the team:</strong></p> <p><span style="font-weight: 400;">Our product and engineering teams are dedicated to providing the industry’s best-in-class end to end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it!</span></p> <p><strong>Who you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in Computer Science & Engineering or related field from a reputed institution. Master’s Preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong Individual Contributor</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum 6 years of experience in Software Engineering and Web application development.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise in Micro services architecture</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise in messaging systems such as Kafka/RabbitMQ</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of experience in at least one NoSQL technology such as MongoDB, Cassandra, HBase, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise in design pattern,</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in Golang, NodeJS a big plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent programming skills in an object oriented programming language</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in building RESTful APIs backed by unit tests and QA testing tools.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Agile SDLC experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in Amazon Web Services or other cloud services is a plus.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication skills</span></li> </ul> <p><strong>Note:</strong></p> <p><span style="font-weight: 400;">This position services a federal government contract and is subject to federal government background screening and drug testing requirements. The successful candidate must be able to complete testing for illegal use of drugs, including but not limited to marijuana.</span></p> <p><em><span style="font-weight: 400;">We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!</span></em></p> <p><strong>Who we are:</strong></p> <p><span style="font-weight: 400;">FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.  </span></p> <p><span style="font-weight: 400;">FourKites provides competitive compensation with stock options, outstanding benefits and a supportive culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office.</span></p> <p><em><span style="font-weight: 400;">If you are a California resident, here is our</span></em><a href="https://www.fourkites.com/california-applicant-privacy-notice/"><em><span style="font-weight: 400;"> </span></em><em><span style="font-weight: 400;">California Applicant Privacy Notice</span></em></a><em><span style="font-weight: 400;">.</span></em></p> <p><strong>Benefits:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Medical, Dental & Vision benefits start on first day of employment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">20 PTO days, 5 recharge days, 2 volunteer days </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Technology reimbursement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Commuter benefits for in office employees (Chicago)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Annual Wellness Stipend </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ongoing learning & development opportunities</span></li> </ul> <p><em><span style="font-weight: 400;">#LI-Remote</span></em></p> Mar 10th, 2023 02:28PM Mar 10th, 2023 02:28PM FourKites
private:fourkites www.fourkites.com boards.greenhouse.io Mar 10th, 2023 12:00AM Senior DevOps Engineer Open Software Engineering, North America United States U.S. Air Force Academy CO USA Feb 3rd, 2023 12:00AM <p><em><span style="font-weight: 400;">At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.</span></em></p> <p><em><span style="font-weight: 400;">Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity</span></em><strong><em>.</em></strong></p> <p><span style="font-weight: 400;">FourKites is looking for  a candidate who will drive how the company deploys, verifies, and monitors applications and services in Cloud Infrastructure. You will interface with all stakeholders to define DevOps processes and also assist in the ongoing improvement of CI/CD environment provisioning and development workflows. You will ensure that they have appropriate levels of monitoring and alerting set up for all applications across a mix of physical servers, private cloud and public cloud.</span></p> <p><strong>What you’ll be doing:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaboratively work with the Dev team to plan, design and deploy the applications in the cloud environments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in create and maintain the Prod & Non prod environment with proper RBAC controls in AWS/Azure environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create & maintain an automated solution for infrastructure deployments using modern tools/technologies like Terraform, Cloudformation etc</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure to design, implement the cost & security solutions within the infrastructure</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be responsible for any P0/P1 incidents with respect to the application/infrastructure</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and maintain the runbook for cloud operation procedure & process</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exposure to wide variety of analytics and problem solving skills with respect to Public cloud infrastructure and Automation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate the on-call duty to support the production environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take ownership of complete Fourkites Platform infrastructure's reliability.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Vigilantly monitor and improve performance of platform components.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Find opportunities for continuous improvements to our system.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Continuously look for ways to optimize and streamline the Fourkites infrastructure to facilitate a seamless experience for our customers.</span></li> </ul> <p><strong>About the team:</strong></p> <p><span style="font-weight: 400;">Our product and engineering teams are dedicated to providing the industry’s best-in-class end to end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it!</span></p> <p><strong>Who you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Min 7+ years of relevant experience with strong working expertise of Agile environments.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong understanding of Cloud Infrastructure technologies such as Azure, AWS to deliver the end to end solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hands on experience in developing scripts using Shell/Python/Ruby/Powershell etc</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficient in containerization technologies such as Docker, Kubernetes, AKS, EKS etc</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hands on experience in configuration/orchestration tools such as Ansible, Chef, puppet, Terraform, Cloudformation  etc</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Should have experience in build & release management using CI/CD tools such as Jenkins, Maven,Ant, Github actions etc</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong knowledge in defining RBAC policies in AWS/Azure for both Prod and Non prod environments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Should have experience  in SCM tools like SVN, Git, Bitbucket etc</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Good understanding of linux & windows internals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Should have had exposure of cloud migrations in complex enterprises</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent verbal & written communication and stakeholder management skills.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional problem solving & analytics skills</span></li> </ul> <p><strong>Educational Qualification: </strong><span style="font-weight: 400;">Bachelor's degree </span></p> <p><strong>Note:</strong></p> <p><span style="font-weight: 400;">This position services a federal government contract and is subject to federal government background screening and drug testing requirements. The successful candidate must be able to complete testing for illegal use of drugs, including but not limited to marijuana.</span></p> <p><em><span style="font-weight: 400;">We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!</span></em></p> <p><strong>Who we are:</strong></p> <p><em><span style="font-weight: 400;">FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.  </span></em></p> <p><span style="font-weight: 400;">FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. </span></p> <p><span style="font-weight: 400;">If you are a California resident, here is our </span><a href="https://www.fourkites.com/california-applicant-privacy-notice/"><span style="font-weight: 400;">California Applicant Privacy Notice</span></a><span style="font-weight: 400;">.</span></p> <p><strong>Benefits:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Medical, Dental & Vision benefits start on first day of employment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">20 PTO days, 5 recharge days, 2 volunteer days </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Technology reimbursement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Commuter benefits for in office employees (Chicago)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Annual Wellness Stipend </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ongoing learning & development opportunities</span></li> </ul> <p><br><br></p> Mar 10th, 2023 02:28PM Mar 10th, 2023 02:28PM FourKites
private:fourkites www.fourkites.com boards.greenhouse.io Mar 10th, 2023 12:00AM Implementation Manager Open Operations, North America Chicago, IL, United States Chicago IL USA Feb 3rd, 2023 12:00AM <p><em><span style="font-weight: 400;">At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.</span></em></p> <p><em><span style="font-weight: 400;">Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity</span></em><strong><em>.</em></strong></p> <p><span style="font-weight: 400;">As an Implementation Manager with FourKites, you will have full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase, while maintaining responsibility for complete execution of the roll-out within the allotted  implementation timeframe. You’ll own and manage complex implementations, facilitate strategic customer conversations, and collaborate cross-functionally to set up clients for success from Sales to Customer Success. All while achieving strong relationship-building, problem-solving, and technical skills. These skills, along with problem ownership, a proactive approach and professionalism, build and reinforce long term partnerships with FourKites’ Global 1000 clients.</span></p> <p><strong><em>What you'll be doing:</em></strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead web-based kick-off meetings and customer trainings</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and maintain project plans for each customer while also maintaining standardized documentation around internal and external processes</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Create customized training packages to present in both web-based and onsite forums to train and clearly explain the benefits, best practices and functionalities of the FourKites solution</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead weekly status calls with customers, discussing project status, best practices and progress to implementation complete</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Configure the FourKites platform, to fit the clients needs and requirements</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure all metrics within the Implementation page in Salesforce are accurate and up-to-date</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Track and Manage Implementation Budget</span></li> </ul> <p><strong>About</strong><strong><em> t</em></strong><strong>he team</strong><strong><em>:</em></strong></p> <p><span style="font-weight: 400;">FourKites’ Global Implementation team has complete ownership of new and existing customer relationships with regard to the management of the implementation of services. While being the customer's primary point of contact, you are responsible for managing all aspects of the implementation process across all teams and resources. This team puts technology, problem solving and project management skills to work in this highly consultative role. The Implementation process is one of the most critical phases in a client’s lifecycle.</span></p> <p><span style="font-weight: 400;">Our Implementation team is driven, collaborative and solution-oriented. They come from a variety of backgrounds, whether its technology consulting at a Big 4 firm or managing projects at a SaaS startup, we run the gamut! They travel about 25% of the time, meeting with customers at critical points in the Implementation life cycle, without being a dedicated road warrior. The team is made up of animal lovers, coders, sports fans, world travelers and all around awesome humans!</span></p> <p><strong>Who you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to speak knowledgeably on all technical integration options available within implementation</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4 years of experience in software implementation or project management</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s Degree preferred</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent ability to multi-task and prioritize workload</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner</span></li> </ul> <p><em><span style="font-weight: 400;">We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!</span></em></p> <p><strong>Who we are:</strong></p> <p><em><span style="font-weight: 400;">FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.  </span></em></p> <p><span style="font-weight: 400;">FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. </span></p> <p><em><span style="font-weight: 400;">If you are a California resident, here is our</span></em><a href="https://www.fourkites.com/california-applicant-privacy-notice/"><em><span style="font-weight: 400;"> </span></em><em><span style="font-weight: 400;">California Applicant Privacy Notice</span></em></a><em><span style="font-weight: 400;">.</span></em></p> <p><strong>Benefits:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Medical, Dental & Vision benefits start on first day of employment</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">20 PTO days, 5 recharge days, 2 volunteer days </span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Technology reimbursement</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Commuter benefits for in office employees (Chicago)</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Annual Wellness Stipend </span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ongoing learning & development opportunities </span></li> </ul> <p> </p> Mar 10th, 2023 02:28PM Mar 10th, 2023 02:28PM FourKites
private:fourkites www.fourkites.com boards.greenhouse.io Mar 10th, 2023 12:00AM Customer Success Manager Open Operations, North America Chicago, IL, United States Chicago IL USA Feb 3rd, 2023 12:00AM <p><em><span style="font-weight: 400;">At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.</span></em></p> <p><em><span style="font-weight: 400;">Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity</span></em><strong><em>.</em></strong></p> <p><span style="font-weight: 400;">FourKites is looking for an empathetic and experienced </span><strong>Customer Success Manager</strong><span style="font-weight: 400;"> to join our team! You will provide the best customer experience by building and nurturing consultative relationships with strategic customers in order to achieve high retention rates and maximize value realization. You will have a strong partnership with internal teams as you help your customers meet their business objectives.  As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for enabling customers who are delighted in their utilization and adoption of our product.</span></p> <p><strong>What you’ll be doing:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Own overall relationship with assigned customers by increasing adoption, driving usage, identifying risk and ensuring retention and satisfaction</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish a trusted, strategic advisor relationship with each assigned customer and drive continued value of our products and services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop, prepare, and nurture customers for advocacy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with customers to establish critical goals or other key performance indicators, understand their criteria for success and aid them to achieve their goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Facilitate quarterly Executive Business Reviews to review goals, progress and opportunities, while asking insightful questions and listening closely to learn the customer’s perspective and vision</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support Sales in identifying and/or developing upsell and cross-sell opportunities to expand the FourKites footprint</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage account escalations and advocate customer needs/issues cross-departmentally</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Occasional travel requested for internal team meetings or customer visits</span></li> </ul> <p><strong>About the team:</strong></p> <p><span style="font-weight: 400;">Our innovative Customer Success Managers are integral to our Operations team and overall customer-centric culture. With their creative problem-solving skills, they have created “raving fans” of FourKites with all of our customers. From implementing round-table events, to advocating directly with the FourKites Leadership team, our Customer Success Managers are the driving force behind our customer’s satisfaction and retention.</span></p> <p><strong>Who you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">At least 3 years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Supply Chain industry experience preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience growing customer adoption and preventing customer churn</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional communication skills and emotional intelligence</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability to multitask and prioritize</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Organizational, analytical and problem-solving skills with a strong drive for efficiency, quality and operational excellence</span></li> </ul> <p><em><span style="font-weight: 400;">We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!</span></em></p> <p><strong>Who we are:</strong></p> <p><em><span style="font-weight: 400;">FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.  </span></em></p> <p><span style="font-weight: 400;">FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. </span></p> <p><span style="font-weight: 400;">If you are a California resident, here is our </span><a href="https://www.fourkites.com/california-applicant-privacy-notice/"><span style="font-weight: 400;">California Applicant Privacy Notice</span></a><span style="font-weight: 400;">.</span></p> <p><strong>Benefits:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Medical, Dental & Vision benefits start on first day of employment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">20 PTO days, 5 recharge days, 2 volunteer days </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Technology reimbursement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Commuter benefits for in office employees (Chicago)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Annual Wellness Stipend </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ongoing learning & development opportunities</span></li> </ul> Mar 10th, 2023 02:28PM Mar 10th, 2023 02:28PM FourKites
private:fourkites www.fourkites.com boards.greenhouse.io Mar 10th, 2023 12:00AM Financial Analyst Open Finance, North America Chicago, IL, United States Chicago IL USA Feb 6th, 2023 12:00AM <p><em>At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.</em></p> <p><em>Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.</em></p> <p>Our team is looking for a <strong>Financial Analyst</strong>, that will be a key member of the<strong> </strong>growing FP&A team. The FP&A function leads financial planning and forecasting for the global organization, providing timely, accurate, and relevant information to senior management and investors. This role will assist in high-visibility and business critical projects including variance analysis, ongoing financial reporting, and Board material preparation as well as operating budgets and rolling forecasts. You will get an opportunity to partner with C-suite, work across our global organization to support departments in US, India, and the Netherlands to drive strategic investment and growth initiatives.</p> <p>A strong candidate for this role will be familiar with working in a fast-paced environment, is detailed oriented and self-motivated.</p> <p><strong>What you’ll be doing:</strong></p> <ul> <li>Assist in preparation of Financial Reporting package for internal and external stakeholders, highlighting key business issues, trends, and variance analyses against budget</li> <li>Assist in preparation of accurate expense and cash forecasts based on historical financial performance, provide recommendations on areas to focus on</li> <li>Lead preparation and analyses of budget vs actual figures from the consolidated financial statements, by region and by department, summarizing in concise reports and presenting to business unit leaders</li> <li>Lead Annual Recurring Revenue reporting and customer retention analysis</li> <li>Perform ad-hoc financial and operational analysis including costs by product or location, COGS analysis, historical revenue trends, etc.</li> <li>Support preparation of the Annual Operating Plan across P&L, Balance Sheet and Cash Flow Statements</li> <li>Support FP&A system implementation to improve efficiencies and visibility across organization</li> <li>Identify potential efficiencies in day-to-day work and implement automation tools/techniques to streamline recurring tasks</li> <li>Ability to leverage internal resources and cross-functional tools to ensure access to accurate data</li> </ul> <p><strong>Who you are:</strong></p> <ul> <li>Extremely detail-oriented with strong analytical skills</li> <li>Excellent problem-solving skills with the desire to learn, grow & seek increased responsibility</li> <li>Ability to work closely and effectively in a team environment across all facets of the Company</li> <li>Strong interpersonal and consultative communication skills with well-developed presentation skills</li> <li>Strong organizational skills with ability to manage competing priorities and deadline pressures effectively</li> <li>Familiarity with business and financial modeling in P&L, Balance Sheet and Cash Flow</li> <li>High technical acumen with a comfortability learning new enterprise software systems</li> </ul> <p><strong>Preferred Qualifications:</strong></p> <ul> <li>BS degree in Business / Finance / Accounting / Economics preferred</li> <li>2-4 years of experience in Investment Banking/Trading, Corporate Finance & Accounting, Management Consulting or High-growth start ups</li> <li>Experience in agile & fast-paced environment, SaaS industry experience a plus</li> <li>Advanced Excel / PowerPoint skills</li> <li>Familiarity with financial analysis and planning software applications (Intacct, NetSuite, Adaptive Insights) preferred</li> <li>SQL / Python / VBA & general systems integration experience a plus</li> <li>Salesforce experience is a plus</li> </ul> <p><em>We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!</em></p> <p><strong>About FourKites:</strong></p> <p><em>FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.  </em></p> <p>FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office.</p> <p><em>If you are a California resident, here is our</em><a href="https://www.fourkites.com/california-applicant-privacy-notice/"><em> California Applicant Privacy Notice</em></a><em>.</em></p> <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Salary Range: $80,000-100,000</li> <li data-stringify-indent="0" data-stringify-border="0">Medical, Dental & Vision benefits start on first day of employment</li> <li data-stringify-indent="0" data-stringify-border="0">20 PTO days, 10 Sick days, 5 recharge days, 2 volunteer days</li> <li data-stringify-indent="0" data-stringify-border="0">401k with company match</li> <li data-stringify-indent="0" data-stringify-border="0">Annual Wellness Stipend</li> <li data-stringify-indent="0" data-stringify-border="0">Ongoing learning & development opportunities</li> </ul> <p><span style="font-weight: 400;">#LI-Remote</span></p> Mar 10th, 2023 02:28PM Mar 10th, 2023 02:28PM FourKites
private:fourkites www.fourkites.com boards.greenhouse.io Mar 10th, 2023 12:00AM Senior Vice President, Growth Strategy Open Sales, North America Chicago, IL, United States Chicago IL USA Mar 2nd, 2023 12:00AM <p><em><span style="font-weight: 400;">At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.</span></em></p> <p><em><span style="font-weight: 400;">Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. </span></em></p> <p>FourKites is looking for a <strong>Senior</strong> <strong>Vice President, Growth Strategy</strong> reporting to the Chief Strategy Officer.  This role will drive cross functional alignment across key stakeholders to inform our product roadmap, increase market adoption and support the sales team. You are a self-starter with proven "outside-in" thinking, creativity and a can-do attitude. You communicate an inspired and optimistic vision and win over colleagues, customers and business partners alike with your articulate communication and relationship skills. You are a strong leader and have successfully led cross-department projects teams in the past. This is a full-time remote position that will require travel globally.</p> <p><strong>Responsibilities </strong></p> <ul> <li>Support key stakeholders by crafting and supporting a robust analytical model that drives long-term sustainable growth</li> <li>Support the industry segment innovation roadmap through the adoption of a clear measurement framework</li> <li>Accountable for quantifying market adoption of specific innovation ideas</li> <li>Analyze key competitors, create a compelling win-strategy and educate the sales organization</li> <li>Enable the global sales organization by creating repeatable, scalable and sustainable processes</li> <li>Drive a deep level of customer segmentation and go-to-market prioritization</li> <li>Clearly articulate the business impact of to-be recommendations</li> </ul> <p> <strong>Requirements</strong></p> <ul> <li>7+ years of industry expertise in at least 1 or more of the following verticals: Retail, Food & Beverage, Consumer Packaged Goods, 3PL, Manufacturing & Distribution</li> <li>7+ years of business experience as a senior level supply chain practitioner or management consultant with a prime consulting firm</li> <li>Must have proficiency in end to end supply chain processes</li> <li>Excellent communication and presentation skills. Ability to create and deliver formal business presentations.  Proven ability to engage on a peer-to-peer level with C-level executives at Fortune 100 companies</li> <li>Consultative and value based solution selling expertise</li> <li>Ability to drive innovative transformation to deliver competitive advantage for the client</li> <li>Strong knowledge and understanding of the latest innovations in software technology such as AI, ML, NLP, etc.</li> <li>Strong leadership skills; ability to manage cross-functional team and work with senior management</li> <li>A self-starter with proven results in driving software innovation adoption</li> <li>Action oriented, “Can-do” attitude with proven ability to support complex projects and engagements with large accounts</li> <li>This role may require 25% to 50% travel globally</li> </ul> <p><em>We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!</em></p> <p><strong>Who we are</strong></p> <p><span style="font-weight: 400;">FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.  </span></p> <p><span style="font-weight: 400;">FourKites provides competitive compensation with stock options, outstanding benefits and a supportive culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. </span></p> <p> </p> Mar 10th, 2023 02:28PM Mar 10th, 2023 02:28PM FourKites
private:fourkites www.fourkites.com boards.greenhouse.io Mar 10th, 2023 12:00AM Product Marketing Manager Open Marketing, North America Chicago, IL, United States Chicago IL USA Mar 9th, 2023 12:00AM <p><em>At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.</em></p> <p><em>Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.</em></p> <p><span style="font-weight: 400;">FourKites is looking for a </span><strong>Product Marketing Manager</strong><span style="font-weight: 400;"> to join our Marketing team! As a Product Marketing Manager you will play a critical role in telling the story of FourKites’ platform, and helping position our solutions the right way to the right people. You will be a critical member of the team responsible for defining, positioning and driving the message, strategy and content to engage buyers.</span></p> <p><strong>What you'll be doing:</strong></p> <p><span style="font-weight: 400;">The Product Marketing Manager is a primary advocate for the feature set and benefits of our solutions, and is instrumental in crafting the strategy around the messaging and marketing for the product line. This role works closely with Product, Sales and other Marketing team members to deliver messaging, content and campaigns that drive revenue.</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Be an expert on the buyers, influencers and the buyer's journey. Document the buying process, buying criteria and the key pain points buyers are trying to address</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with Product, Sales, and other Marketing team members to build and deliver differentiated messaging and positioning for the FourKites platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Together with the Product team, educate both internal and external stakeholders about platform features and benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create compelling solution content (e.g. sales enablement documentation, case studies, product videos, website copy, blog posts, Quora/forum responses, sales and executive presentation decks), and work with the Marketing, Sales, Product, Business Development, and executive teams to activate the content as needed through multi-channel campaigns</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist members of our Sales team on calls with prospects, when appropriate, to provide deeper insights into the product</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Act as a thought leader and evangelist for the platform, including internal training, external speaking engagements, analyst calls and written work</span></li> </ul> <p><strong>Who you are:</strong></p> <p><strong><span style="font-weight: 400;">The ideal candidate has experience in the Supply Chain industry, with an understanding of our buyers and their needs. You have the ability to translate FourKites’ unique value to different industry segments and can work in a highly dynamic market, understanding a rapidly changing competitive landscape. This role excels in understanding customer-centric and market-based requirements and how they pertain to FourKites’ solutions, and can easily distill complex concepts into compelling and consumable content that resonates with target buyers. </span></strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS degree or equivalent working experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Past experience in product marketing, and/or product management in enterprise software, and preferably in supply chain</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and verbal communication skills - there is a heavy amount of writing and presenting/selling ideas in this role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency in content management systems. You will be expected to build product pages, optimize the conversion paths on those pages, and use dynamic calls-to-action to drive buyer behavior</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prefer working in a fast-paced, collaborative capacity. This role requires you to work across functions and departments to bring the product to life in a clear and compelling manner</span></li> </ul> <p><span style="font-weight: 400;"><em>We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!</em></span></p> <p><strong>About FourKites:</strong></p> <p>FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.  </p> <p>FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office.</p> <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Salary Range: $90,000 - $110,000</li> <li data-stringify-indent="0" data-stringify-border="0">Medical, Dental & Vision benefits start on first day of employment</li> <li data-stringify-indent="0" data-stringify-border="0">20 PTO days, 10 Sick days, 5 recharge days, 2 volunteer days</li> <li data-stringify-indent="0" data-stringify-border="0">401k with company match</li> <li data-stringify-indent="0" data-stringify-border="0">Annual Wellness Stipend</li> <li data-stringify-indent="0" data-stringify-border="0">Ongoing learning & development opportunities</li> </ul> <p><em>If you are a California resident, here is our</em><a href="https://www.fourkites.com/california-applicant-privacy-notice/"><em> California Applicant Privacy Notice</em></a><em>.</em></p> <p>#LI-Remote</p> Mar 10th, 2023 02:28PM Mar 10th, 2023 02:28PM FourKites
private:fourkites www.fourkites.com boards.greenhouse.io Mar 10th, 2023 12:00AM Director - Product Support Open Operations, India Chennai, Tamil Nadu, India Chennai Tamil Nadu IND Mar 2nd, 2023 12:00AM <p><span style="font-weight: 400;">Title: Director, Product Support</span></p> <p><span style="font-weight: 400;">Location: Chennai, India </span></p> <p><span style="font-weight: 400;">Reports to: VP of Operations</span></p> <p><em><span style="font-weight: 400;">At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.</span></em></p> <p><em><span style="font-weight: 400;">Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity</span></em><strong><em>.</em></strong></p> <p><span style="font-weight: 400;">We are seeking a highly experienced and motivated SaaS Product Support Director to lead and manage our product support team. As the Director, you will be responsible for ensuring exceptional customer experiences through efficient and effective support services.</span></p> <p><strong>What you’ll be doing:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead, manage and mentor a team of product support specialists</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop and implement support processes, policies, and tools to improve customer satisfaction</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with cross-functional teams to identify and resolve product issues and ensure timely resolution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Track and analyze customer feedback to continuously improve support services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure SLA compliance and monitor team performance metrics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with product development teams to prioritize bug fixes and feature requests</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stay up-to-date on industry best practices and continuously evaluate and implement new technologies and processes to improve support services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Represent the support team and communicate with stakeholders, including customers and senior management</span></li> </ul> <p><strong>About the team:</strong></p> <p><span style="font-weight: 400;">Our product and engineering teams are dedicated to providing the industry’s best-in-class end to end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it! </span></p> <p><span style="font-weight: 400;">We help companies transform their end-to-end supply chain with real-time visibility. Over 600 of the world’s most recognized brands, including 9 of the top-10 CPG and 18 of the top-20 Food & Beverage companies trust FourKites to digitize their supply chains for greater agility, efficiency and sustainability. </span></p> <p> </p> <p> </p> <p><strong>Who you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in Computer Science, Information Technology or a related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of experience in SaaS product support, including 3+ years of experience in a leadership role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Built / Grown / led a product support team (at least size of 25+ )</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record of leading and managing a high-performance support team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication, interpersonal and leadership skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong analytical and problem-solving skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of software development processes and methodologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with Zendesk, Jira, and similar support tools</span></li> </ul> <p><strong>Who we are:</strong></p> <p><em><span style="font-weight: 400;">FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.  </span></em></p> <p><span style="font-weight: 400;">FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. </span></p> <p> </p> <p><strong>Benefits </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Medical benefits start on first day of employment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Home Office setups and Technology reimbursement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lifestyle & Family benefits </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Annual Swags/ Festive Swags</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)</span></li> </ul> <p> </p> Mar 10th, 2023 02:28PM Mar 10th, 2023 02:28PM FourKites

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