Job Listings

Track Fuze hiring and firing trends, filtered by title, location, type, date, category and date of posting.
Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Company Name Sector Industry
private:fuze www.fuze.com boards.greenhouse.io Jan 24th, 2019 12:00AM Regional Sales Manager Open Enterprise Sales Geneva, Geneva, Switzerland Geneva CHE Jan 11th, 2019 12:00AM <p>Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.</p> <div> </div> <div>Our <strong>Regional Sales Managers</strong> are company ambassadors with a passion for succeeding in our dynamic industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.</div> <h2>What you'll do:</h2> <ul> <li>Develop and implement strategies to grow Fuze’s business through our approved sales methodology</li> <li>Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling</li> <li>Train and assist business partners in products, services, pricing, and operational processes of Fuze</li> <li>Work with business partners to identify target accounts and to achieve specific goals for closing new business</li> <li>Travel to call on existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts</li> <li>Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business</li> <li>Learn, develop and evangelize new ways for Fuze to differentiate itself in the marketplace</li> <li>Acquire in depth knowledge of Fuze's service offering, knowledge of current market and market share, competition and strategy to secure competitors business</li> <li>Prepare and maintain necessary reports (RFP’s, metrics, periodic business reviews) and customer/prospect information in Fuze's CRM database</li> </ul> <h2>Who you are and what you have:</h2> <div>You are self-motivated with a consistent track record in software sales. You have a sound knowledge of technology. You are most comfortable in a dynamic atmosphere and a fast-growing customer base.</div> <ul> <li>Bachelor's degree</li> <li>4+ years relevant experience in SaaS sales</li> <li>Knowledge of and a demonstrated track record developing successful channels for IT services, data services, telecommunications, or business applications (such as CRM, Helpdesk and Content Management)</li> <li>Familiarity with VoIP concepts, hosted technology and practices, and rely on experience and good judgment to plan and accomplish goals</li> <li>The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support</li> <li>Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email</li> <li>Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches</li> <li>100% professional and highly motivated with excellent project and task management skills</li> <li>Excellent analytic and negotiation skills</li> </ul> <div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div> <div> </div> <p> </p> <p>#LI-NR1</p> <p style="margin: 0px;"> </p> Jan 24th, 2019 01:06AM Jan 24th, 2019 01:06AM Fuze
private:fuze www.fuze.com boards.greenhouse.io Jan 29th, 2019 12:00AM Regional Sales Manager Open Enterprise Sales Geneva, Geneva, Switzerland Geneva CHE Jan 11th, 2019 12:00AM <p>Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.</p> <div> </div> <div>Our <strong>Regional Sales Managers</strong> are company ambassadors with a passion for succeeding in our dynamic industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.</div> <h2>What you'll do:</h2> <ul> <li>Develop and implement strategies to grow Fuze’s business through our approved sales methodology</li> <li>Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling</li> <li>Train and assist business partners in products, services, pricing, and operational processes of Fuze</li> <li>Work with business partners to identify target accounts and to achieve specific goals for closing new business</li> <li>Travel to call on existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts</li> <li>Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business</li> <li>Learn, develop and evangelize new ways for Fuze to differentiate itself in the marketplace</li> <li>Acquire in depth knowledge of Fuze's service offering, knowledge of current market and market share, competition and strategy to secure competitors business</li> <li>Prepare and maintain necessary reports (RFP’s, metrics, periodic business reviews) and customer/prospect information in Fuze's CRM database</li> </ul> <h2>Who you are and what you have:</h2> <div>You are self-motivated with a consistent track record in software sales. You have a sound knowledge of technology. You are most comfortable in a dynamic atmosphere and a fast-growing customer base.</div> <ul> <li>Bachelor's degree</li> <li>4+ years relevant experience in SaaS sales</li> <li>Knowledge of and a demonstrated track record developing successful channels for IT services, data services, telecommunications, or business applications (such as CRM, Helpdesk and Content Management)</li> <li>Familiarity with VoIP concepts, hosted technology and practices, and rely on experience and good judgment to plan and accomplish goals</li> <li>The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support</li> <li>Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email</li> <li>Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches</li> <li>100% professional and highly motivated with excellent project and task management skills</li> <li>Excellent analytic and negotiation skills</li> </ul> <div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div> <div> </div> <p> </p> <p>#LI-NR1</p> <p style="margin: 0px;"> </p> Jan 29th, 2019 01:18AM Jan 29th, 2019 01:18AM Fuze
private:fuze www.fuze.com boards.greenhouse.io Feb 15th, 2019 12:00AM Regional Sales Manager Open Enterprise Sales Geneva, Geneva, Switzerland Geneva CHE Feb 7th, 2019 12:00AM <p>Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.</p> <div> </div> <div>Our <strong>Regional Sales Managers</strong> are individual contributors who are company ambassadors with a passion for succeeding in our dynamic industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.</div> <h2>What you'll do:</h2> <ul> <li>Develop and implement strategies to grow Fuze’s business through our approved sales methodology</li> <li>Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling</li> <li>Train and assist business partners in products, services, pricing, and operational processes of Fuze</li> <li>Work with business partners to identify target accounts and to achieve specific goals for closing new business</li> <li>Travel to call on existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts</li> <li>Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business</li> <li>Learn, develop and evangelize new ways for Fuze to differentiate itself in the marketplace</li> <li>Acquire in depth knowledge of Fuze's service offering, knowledge of current market and market share, competition and strategy to secure competitors business</li> <li>Prepare and maintain necessary reports (RFP’s, metrics, periodic business reviews) and customer/prospect information in Fuze's CRM database</li> </ul> <h2>Who you are and what you have:</h2> <div>You are self-motivated with a consistent track record in software sales. You have a sound knowledge of technology. You are most comfortable in a dynamic atmosphere and a fast-growing customer base.</div> <ul> <li>Bachelor's degree</li> <li>4+ years relevant experience in SaaS sales</li> <li>Knowledge of and a demonstrated track record developing successful channels for IT services, data services, telecommunications, or business applications (such as CRM, Helpdesk and Content Management)</li> <li>Familiarity with VoIP concepts, hosted technology and practices, and rely on experience and good judgment to plan and accomplish goals</li> <li>The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support</li> <li>Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email</li> <li>Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches</li> <li>100% professional and highly motivated with excellent project and task management skills</li> <li>Excellent analytic and negotiation skills</li> </ul> <div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div> <div> </div> <p> </p> <p>#LI-NR1</p> <p style="margin: 0px;"> </p> Feb 15th, 2019 04:36AM Feb 15th, 2019 04:36AM Fuze
private:fuze www.fuze.com boards.greenhouse.io Feb 17th, 2019 12:00AM Regional Sales Manager Open Enterprise Sales Geneva, Geneva, Switzerland Geneva CHE Feb 7th, 2019 12:00AM <p>Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.</p> <div> </div> <div>Our <strong>Regional Sales Managers</strong> are individual contributors who are company ambassadors with a passion for succeeding in our dynamic industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.</div> <h2>What you'll do:</h2> <ul> <li>Develop and implement strategies to grow Fuze’s business through our approved sales methodology</li> <li>Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling</li> <li>Train and assist business partners in products, services, pricing, and operational processes of Fuze</li> <li>Work with business partners to identify target accounts and to achieve specific goals for closing new business</li> <li>Travel to call on existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts</li> <li>Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business</li> <li>Learn, develop and evangelize new ways for Fuze to differentiate itself in the marketplace</li> <li>Acquire in depth knowledge of Fuze's service offering, knowledge of current market and market share, competition and strategy to secure competitors business</li> <li>Prepare and maintain necessary reports (RFP’s, metrics, periodic business reviews) and customer/prospect information in Fuze's CRM database</li> </ul> <h2>Who you are and what you have:</h2> <div>You are self-motivated with a consistent track record in software sales. You have a sound knowledge of technology. You are most comfortable in a dynamic atmosphere and a fast-growing customer base.</div> <ul> <li>Bachelor's degree</li> <li>4+ years relevant experience in SaaS sales</li> <li>Knowledge of and a demonstrated track record developing successful channels for IT services, data services, telecommunications, or business applications (such as CRM, Helpdesk and Content Management)</li> <li>Familiarity with VoIP concepts, hosted technology and practices, and rely on experience and good judgment to plan and accomplish goals</li> <li>The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support</li> <li>Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email</li> <li>Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches</li> <li>100% professional and highly motivated with excellent project and task management skills</li> <li>Excellent analytic and negotiation skills</li> </ul> <div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div> <div> </div> <p> </p> <p>#LI-NR1</p> <p style="margin: 0px;"> </p> Feb 17th, 2019 03:47AM Feb 17th, 2019 03:47AM Fuze
private:fuze www.fuze.com boards.greenhouse.io Feb 22nd, 2019 12:00AM Regional Sales Manager Open Enterprise Sales Geneva, Geneva, Switzerland Geneva CHE Feb 7th, 2019 12:00AM <p>Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.</p> <div> </div> <div>Our <strong>Regional Sales Managers</strong> are individual contributors who are company ambassadors with a passion for succeeding in our dynamic industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.</div> <h2>What you'll do:</h2> <ul> <li>Develop and implement strategies to grow Fuze’s business through our approved sales methodology</li> <li>Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling</li> <li>Train and assist business partners in products, services, pricing, and operational processes of Fuze</li> <li>Work with business partners to identify target accounts and to achieve specific goals for closing new business</li> <li>Travel to call on existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts</li> <li>Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business</li> <li>Learn, develop and evangelize new ways for Fuze to differentiate itself in the marketplace</li> <li>Acquire in depth knowledge of Fuze's service offering, knowledge of current market and market share, competition and strategy to secure competitors business</li> <li>Prepare and maintain necessary reports (RFP’s, metrics, periodic business reviews) and customer/prospect information in Fuze's CRM database</li> </ul> <h2>Who you are and what you have:</h2> <div>You are self-motivated with a consistent track record in software sales. You have a sound knowledge of technology. You are most comfortable in a dynamic atmosphere and a fast-growing customer base.</div> <ul> <li>Bachelor's degree</li> <li>4+ years relevant experience in SaaS sales</li> <li>Knowledge of and a demonstrated track record developing successful channels for IT services, data services, telecommunications, or business applications (such as CRM, Helpdesk and Content Management)</li> <li>Familiarity with VoIP concepts, hosted technology and practices, and rely on experience and good judgment to plan and accomplish goals</li> <li>The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support</li> <li>Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email</li> <li>Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches</li> <li>100% professional and highly motivated with excellent project and task management skills</li> <li>Excellent analytic and negotiation skills</li> </ul> <div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div> <div> </div> <p> </p> <p>#LI-NR1</p> <p style="margin: 0px;"> </p> Feb 22nd, 2019 03:31AM Feb 22nd, 2019 03:31AM Fuze
private:fuze www.fuze.com boards.greenhouse.io Feb 23rd, 2019 12:00AM Regional Sales Manager Open Enterprise Sales Geneva, Geneva, Switzerland Geneva CHE Feb 7th, 2019 12:00AM <p>Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.</p> <div> </div> <div>Our <strong>Regional Sales Managers</strong> are individual contributors who are company ambassadors with a passion for succeeding in our dynamic industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.</div> <h2>What you'll do:</h2> <ul> <li>Develop and implement strategies to grow Fuze’s business through our approved sales methodology</li> <li>Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling</li> <li>Train and assist business partners in products, services, pricing, and operational processes of Fuze</li> <li>Work with business partners to identify target accounts and to achieve specific goals for closing new business</li> <li>Travel to call on existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts</li> <li>Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business</li> <li>Learn, develop and evangelize new ways for Fuze to differentiate itself in the marketplace</li> <li>Acquire in depth knowledge of Fuze's service offering, knowledge of current market and market share, competition and strategy to secure competitors business</li> <li>Prepare and maintain necessary reports (RFP’s, metrics, periodic business reviews) and customer/prospect information in Fuze's CRM database</li> </ul> <h2>Who you are and what you have:</h2> <div>You are self-motivated with a consistent track record in software sales. You have a sound knowledge of technology. You are most comfortable in a dynamic atmosphere and a fast-growing customer base.</div> <ul> <li>Bachelor's degree</li> <li>4+ years relevant experience in SaaS sales</li> <li>Knowledge of and a demonstrated track record developing successful channels for IT services, data services, telecommunications, or business applications (such as CRM, Helpdesk and Content Management)</li> <li>Familiarity with VoIP concepts, hosted technology and practices, and rely on experience and good judgment to plan and accomplish goals</li> <li>The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support</li> <li>Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email</li> <li>Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches</li> <li>100% professional and highly motivated with excellent project and task management skills</li> <li>Excellent analytic and negotiation skills</li> </ul> <div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div> <div> </div> <p> </p> <p>#LI-NR1</p> <p style="margin: 0px;"> </p> Feb 23rd, 2019 03:28AM Feb 23rd, 2019 03:28AM Fuze
private:fuze www.fuze.com boards.greenhouse.io Feb 24th, 2019 12:00AM Regional Sales Manager Open Enterprise Sales Geneva, Geneva, Switzerland Geneva CHE Feb 7th, 2019 12:00AM <p>Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.</p> <div> </div> <div>Our <strong>Regional Sales Managers</strong> are individual contributors who are company ambassadors with a passion for succeeding in our dynamic industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.</div> <h2>What you'll do:</h2> <ul> <li>Develop and implement strategies to grow Fuze’s business through our approved sales methodology</li> <li>Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling</li> <li>Train and assist business partners in products, services, pricing, and operational processes of Fuze</li> <li>Work with business partners to identify target accounts and to achieve specific goals for closing new business</li> <li>Travel to call on existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts</li> <li>Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business</li> <li>Learn, develop and evangelize new ways for Fuze to differentiate itself in the marketplace</li> <li>Acquire in depth knowledge of Fuze's service offering, knowledge of current market and market share, competition and strategy to secure competitors business</li> <li>Prepare and maintain necessary reports (RFP’s, metrics, periodic business reviews) and customer/prospect information in Fuze's CRM database</li> </ul> <h2>Who you are and what you have:</h2> <div>You are self-motivated with a consistent track record in software sales. You have a sound knowledge of technology. You are most comfortable in a dynamic atmosphere and a fast-growing customer base.</div> <ul> <li>Bachelor's degree</li> <li>4+ years relevant experience in SaaS sales</li> <li>Knowledge of and a demonstrated track record developing successful channels for IT services, data services, telecommunications, or business applications (such as CRM, Helpdesk and Content Management)</li> <li>Familiarity with VoIP concepts, hosted technology and practices, and rely on experience and good judgment to plan and accomplish goals</li> <li>The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support</li> <li>Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email</li> <li>Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches</li> <li>100% professional and highly motivated with excellent project and task management skills</li> <li>Excellent analytic and negotiation skills</li> </ul> <div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div> <div> </div> <p> </p> <p>#LI-NR1</p> <p style="margin: 0px;"> </p> Feb 24th, 2019 03:35AM Feb 24th, 2019 03:35AM Fuze
private:fuze www.fuze.com boards.greenhouse.io Feb 25th, 2019 12:00AM Regional Sales Manager Open Enterprise Sales Geneva, Geneva, Switzerland Geneva CHE Feb 7th, 2019 12:00AM <p>Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.</p> <div> </div> <div>Our <strong>Regional Sales Managers</strong> are individual contributors who are company ambassadors with a passion for succeeding in our dynamic industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.</div> <h2>What you'll do:</h2> <ul> <li>Develop and implement strategies to grow Fuze’s business through our approved sales methodology</li> <li>Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling</li> <li>Train and assist business partners in products, services, pricing, and operational processes of Fuze</li> <li>Work with business partners to identify target accounts and to achieve specific goals for closing new business</li> <li>Travel to call on existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts</li> <li>Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business</li> <li>Learn, develop and evangelize new ways for Fuze to differentiate itself in the marketplace</li> <li>Acquire in depth knowledge of Fuze's service offering, knowledge of current market and market share, competition and strategy to secure competitors business</li> <li>Prepare and maintain necessary reports (RFP’s, metrics, periodic business reviews) and customer/prospect information in Fuze's CRM database</li> </ul> <h2>Who you are and what you have:</h2> <div>You are self-motivated with a consistent track record in software sales. You have a sound knowledge of technology. You are most comfortable in a dynamic atmosphere and a fast-growing customer base.</div> <ul> <li>Bachelor's degree</li> <li>4+ years relevant experience in SaaS sales</li> <li>Knowledge of and a demonstrated track record developing successful channels for IT services, data services, telecommunications, or business applications (such as CRM, Helpdesk and Content Management)</li> <li>Familiarity with VoIP concepts, hosted technology and practices, and rely on experience and good judgment to plan and accomplish goals</li> <li>The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support</li> <li>Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email</li> <li>Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches</li> <li>100% professional and highly motivated with excellent project and task management skills</li> <li>Excellent analytic and negotiation skills</li> </ul> <div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div> <div> </div> <p> </p> <p>#LI-NR1</p> <p style="margin: 0px;"> </p> Feb 25th, 2019 03:48AM Feb 25th, 2019 03:48AM Fuze
private:fuze www.fuze.com boards.greenhouse.io Jul 27th, 2019 12:00AM Service Delivery Manager Open Customer Support Reading, United Kingdom GBR Jun 3rd, 2019 12:00AM <p><span style="font-weight: 400;">Do you thrive on helping others? Do you a passion for innovative technology? Are you interested in a career where you’ll make a difference in the way thousands communicate? The Fuze Customer Support Team is rapidly evolving and adapting to take on new customers and support an industry-leading Unified Communications as a Service (UCaaS) product suite. Our Customer Support Managers enable their teams to exceed our customer’s expectations.</span></p> <p> </p> <p><span style="font-weight: 400;">The Premium Support Program at Fuze is built to support those customers who are looking for higher-touch services and a closer working relationship with Fuze.  As a Service Delivery Manager in this team, you will work to ensure we exceed our customer’s expectations by assuming a combination of responsibilities focused on delivering services to our Premium Accounts and collaborating with the larger Support organization to ensure high customer satisfaction and success.</span></p> <p><br><br></p> <p><strong>Responsibilities:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Function as your customer’s technical point of contact and advocate within Fuze</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proactively monitor and manage your customer’s open Technical Support cases by: </span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensuring cases are on track and in good hands at all times</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Escalating as needed to keep things on track</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Managing some portion of the customers cases directly (depending on the account needs)</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Host regular meetings with your customer to </span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Review and prioritize open cases</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Review cases closed since the last meeting</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Keep an eye toward spotting trends or big picture issues</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Regular Metrics review with customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the voice of the Customer to:</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Product</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Engineering</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain a Detailed Understanding of Customer Environment and Document Customer Details for Internal Knowledge Sharing, including: </span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Customer needs, configurations, and environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Special MACD requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Site layouts</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Custom integrations</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage critical account data points within CRM</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Project Awareness</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">When is the next migration?</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">When is the next site move/go-live?</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">What are the long-term business plans of the customer?</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Compiling Aggregating, and Submitting Feature Requests</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working hours include covering the customer’s primary region (typically HQ) with business hours coverage</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">This is an individual contributor role focused on managing up to four paid-support accounts</span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"></span></li> </ul> <p> </p> <p><strong>Qualifications - Required:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS or BA degree or relevant work experience </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3-5 years Customer Service related experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2 years technical systems management experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong verbal and written English communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Organizational & analytical skills, ability to plan, track tasks, and deliver on agreed to timelines</span></li> </ul> <p> </p> <p><strong>Qualifications - Preferred:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency with Linux (and/or other Unix), and familiarity with the command line is preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency with languages other than English is a plus</span></li> </ul> <p><br><br></p> Jul 27th, 2019 04:09AM Jul 27th, 2019 04:09AM Fuze
private:fuze www.fuze.com boards.greenhouse.io Jul 29th, 2019 12:00AM Business Development Representative Open Enterprise Sales London, United Kingdom London GBR Jun 26th, 2019 12:00AM <p> </p> <p>Fuze is making it easy for businesses to embrace the modern, mobile workforce. We offer a single cloud-based platform that includes these technologies and more for simple, smart communication that works. Headquartered in Cambridge, MA with offices and customers worldwide, we're growing at a lightning-fast speed to meet the demands of the evolving unified communications as a service (UCaaS) market. Bring your passion and expertise to our Sales Team as a<strong> Business Development Representative.</strong></p> <p> </p> <p><strong>Who you are:</strong></p> <p><strong> </strong></p> <p>You’re ready to catapult your career with one of the fastest growing technology companies in America. You inherently love being surrounded by highly intelligent, dedicated, and motivated peers pushing you to be better. You have an intense work ethic, an interest in developing a business and sales acumen, an insatiable desire to grow and learn, and want to be surrounded by A+ teammates in a culture of excellence. If that’s you, then we need to talk!</p> <p>Fuze is looking for Business Development Representatives to help us continue our meteoric growth.</p> <p>Our BDRs work to identify and prospect potential customers to understand their communications systems and enable a conversation with a member of the Fuze sales team.</p> <p> </p> <p><strong>What you’ll do</strong>:</p> <p> </p> <ul> <li>Work with a Regional Sales Manager to execute a territory plan by identifying and prospecting target accounts to uncover new business opportunities</li> <li>Determine prospects' current communication structure and effectively articulate the value of Fuze</li> <li>Connect prospects to the sales team for initial meetings</li> <li>Consistently achieve (and exceed!) quarterly quotas and goals</li> <li>Average 80 touch points (email/calls) per day</li> <li>Conduct yourself professionally and cast Fuze in a positive light</li> </ul> <p> </p> <p><strong>What we need from you</strong>:</p> <p> </p> <ul> <li>A proven record of meeting and exceeding goals</li> <li>Intelligence and intellectual curiosity - a growth mindset</li> <li>Excellent communication skills: written and verbal</li> <li>Passion, Drive, Character, and Coachability</li> <li>Thrive in a fast paced, challenging (FUN) technology environment</li> <li>Ability to learn and absorb material quickly</li> <li>Self-motivation with a constant sense of urgency</li> <li>Attention to the details; organization and a metric-driven approach to project management</li> <li>A BA or BS from a 4-year college or university</li> </ul> <p> </p> <p><strong>Not a must, but a plus:</strong></p> <p><strong> </strong></p> <ul> <li>Prior experience in a rapidly growing technology company</li> <li>Sales experience</li> <li>Experience using Salesforce, and other sales productivity tools</li> </ul> <p>#LI-AS1</p> Jul 29th, 2019 03:40AM Jul 29th, 2019 03:40AM Fuze

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