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private:inovasolutions
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25559
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May 29th, 2019 12:00AM
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Inova Solutions
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665
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60.00
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Open
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Information Technology and Services
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May 28th, 2019 11:52PM
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May 28th, 2019 11:52PM
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Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inova's performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address ‘in-moment’ performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level.
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Open
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call center reporting, call center metrics, readerboards, wallboards, call center dashboards, mass notification, campus safety, campus security, network clocks, agent desktop reporting, web-based dashboards, call center digital signage
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Open
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110 Avon Street
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Charlottesville
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VA
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US
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22902
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Inova Solutions
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private:inovasolutions
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25559
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Mar 10th, 2018 12:00AM
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Inova Solutions
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625
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65.00
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Open
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Information Technology and Services
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Mar 9th, 2018 11:10PM
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Mar 9th, 2018 11:10PM
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Open
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Inova Solutions
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private:inovasolutions
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25559
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Feb 17th, 2018 12:00AM
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Inova Solutions
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625
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65.00
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Open
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Information Technology and Services
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Feb 17th, 2018 02:25PM
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Feb 17th, 2018 02:25PM
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Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inova's performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address ‘in-moment’ performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level.
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Inova Solutions
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private:inovasolutions
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25559
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Feb 16th, 2018 12:00AM
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Inova Solutions
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625
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65.00
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Open
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Information Technology and Services
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Feb 16th, 2017 08:15AM
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Feb 16th, 2017 08:15AM
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Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inova's performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address ‘in-moment’ performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level.
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Inova Solutions
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private:inovasolutions
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25559
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Feb 15th, 2018 12:00AM
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Inova Solutions
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625
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65.00
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Open
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Information Technology and Services
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Feb 15th, 2017 10:07AM
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Feb 15th, 2017 10:07AM
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Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inova's performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address ‘in-moment’ performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level.
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Inova Solutions
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private:inovasolutions
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25559
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Feb 14th, 2018 12:00AM
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Inova Solutions
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625
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65.00
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Open
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Information Technology and Services
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Feb 14th, 2017 01:50PM
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Feb 14th, 2017 01:50PM
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Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inova's performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address ‘in-moment’ performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level.
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Inova Solutions
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private:inovasolutions
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25559
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Feb 13th, 2018 12:00AM
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Inova Solutions
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625
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65.00
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Open
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Information Technology and Services
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Feb 13th, 2017 04:11PM
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Feb 13th, 2017 04:11PM
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Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inova's performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address ‘in-moment’ performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level.
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Inova Solutions
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private:inovasolutions
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25559
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Feb 12th, 2018 12:00AM
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Inova Solutions
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625
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65.00
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Open
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Information Technology and Services
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Feb 12th, 2017 04:15AM
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Feb 12th, 2017 04:15AM
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Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inova's performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address ‘in-moment’ performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level.
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Inova Solutions
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private:inovasolutions
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25559
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Feb 11th, 2018 12:00AM
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Inova Solutions
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625
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65.00
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Open
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Information Technology and Services
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Feb 11th, 2017 05:35AM
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Feb 11th, 2017 05:35AM
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Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inova's performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address ‘in-moment’ performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level.
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Inova Solutions
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private:inovasolutions
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25559
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Feb 10th, 2018 12:00AM
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Inova Solutions
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625
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65.00
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Open
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Information Technology and Services
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Feb 10th, 2017 06:43AM
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Feb 10th, 2017 06:43AM
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Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inova's performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address ‘in-moment’ performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level.
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Inova Solutions
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