Job Listings

Track Instacart hiring and firing trends, filtered by title, location, type, date, category and date of posting.
Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Sector Industry
private:instacart www.instacart.com instacart.careers Nov 17th, 2021 12:00AM Enterprise Customer Success Manager Open Business Development & Sales Toronto, ON, Canada Toronto ON CAN Oct 20th, 2021 12:00AM <div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span style="font-weight: 400;">Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. </span></p> <p><span style="font-weight: 400;">Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.</span></p></div><p> </p> <p><strong>OVERVIEW</strong></p> <p><span style="font-weight: 400;">As we continue our fast growth, we are looking to add to our Business Development team. We are hiring an Enterprise Customer Success Manager to </span><span style="font-weight: 400;">help support and grow our largest and most strategic retail partners.</span><span style="font-weight: 400;"> In this role, you will have responsibilities including, but not limited to, providing proactive and strategic guidance on optimal usage of enterprise offerings, serving as the internal voice of the retailer, cross-functional internal coordination of retailer requests/initiatives, and assisting with the development of the customer success processes, metrics and engagement strategies throughout the customer lifecycle.</span></p> <p><strong>ABOUT THE JOB</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop and lead the customer relationship strategy for a portfolio of strategic retail partners, which promotes productivity, retention and loyalty for Instacart’s suite of enterprise offerings including ecommerce SaaS and API services.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with Business Development, Technical Delivery and Product teams to execute on and help create playbooks, data points, tools and resources to educate and encourage the upsell/cross-sell/renewal of retail partnerships on the platform </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a subject matter expert of Instacart’s enterprise offering and provide consultative services to internal and external audiences to educate on best practices and tactics for optimal success on the platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help develop partner-facing collateral and lead presentations to external audiences to evangelize enterprise offering, including demonstrations of the suite of enterprise products and services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive landscape context</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Engage, educate, collaborate, and problem solve with internal and external partners at all levels of the organization</span></li> </ul> <p><strong>ABOUT YOU</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years previous Customer Success</span><span style="font-weight: 400;"> or other relevant </span><span style="font-weight: 400;">experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prior experience should focus on enterprise and / or SaaS</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong project/program management skills </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Technical acumen to allow effective articulation of Instacart’s Enterprise capabilities & offerings highly preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication skills with the ability to distill complex issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfort with large data sets and ability to extract business insights from analysis </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfort with ambiguity and a rapidly evolving business landscape</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solid stakeholder management skills, both for internal and external stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quick communication response times</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to manage across functions and present to leadership</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creative problem-solver</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Positive, energetic, and influential relationship builder</span></li> </ul><div class="content-conclusion"><p><strong>Accommodations & Accessibility</strong></p> <p><span style="font-weight: 400;">At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an </span><span style="text-decoration: underline;"><a href="https://docs.google.com/forms/d/e/1FAIpQLScbPXA64ZhLfwG9Ar0ZkZSeAuFU-PM89m8W6obEpaWWWKk1nA/viewform" target="_blank"><span style="font-weight: 400;">Accommodations Request Form</span></a></span><span style="font-weight: 400;"> and someone from our team will reach out soon to see how we may be able to assist.</span></p></div> Nov 17th, 2021 06:22AM Nov 17th, 2021 06:22AM Technology Food Producers
private:instacart www.instacart.com instacart.careers Nov 17th, 2021 12:00AM Enterprise Customer Success Manager Open Business Development & Sales Toronto, ON, Canada Toronto ON CAN Oct 20th, 2021 12:00AM <div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span style="font-weight: 400;">Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. </span></p> <p><span style="font-weight: 400;">Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.</span></p></div><p><strong>ABOUT THE JOB</strong></p> <ul> <li>Develop and lead the customer relationship strategy for a portfolio of strategic retail partners, which promotes productivity, retention and loyalty for Instacart’s suite of enterprise offerings including ecommerce SaaS and API services.</li> <li>Collaborate with Business Development, Technical Delivery and Product teams to execute on and help create playbooks, data points, tools and resources to educate and encourage the upsell/cross-sell/renewal of retail partnerships on the platform </li> <li>Be a subject matter expert of Instacart’s enterprise offering and provide consultative services to internal and external audiences to educate on best practices and tactics for optimal success on the platform</li> <li>Help develop partner-facing collateral and lead presentations to external audiences to evangelize enterprise offering, including demonstrations of the suite of enterprise products and services</li> <li>Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive landscape context</li> <li>Engage, educate, collaborate, and problem solve with internal and external partners at all levels of the organization</li> </ul> <p><strong>ABOUT YOU</strong></p> <ul> <li>5+ years previous Customer Success or other relevant experience</li> <li>Prior experience should focus on enterprise and / or SaaS</li> <li>Strong project/program management skills </li> <li>Technical acumen to allow effective articulation of Instacart’s Enterprise capabilities & offerings highly preferred</li> <li>Excellent communication skills with the ability to distill complex issues</li> <li>Comfort with large data sets and ability to extract business insights from analysis </li> <li>Comfort with ambiguity and a rapidly evolving business landscape</li> <li>Solid stakeholder management skills, both for internal and external stakeholders</li> <li>Quick communication response times</li> <li>Ability to manage across functions and present to leadership</li> <li>Creative problem-solver</li> <li>Positive, energetic, and influential relationship builder</li> </ul> <div class="content-conclusion"> <p> </p> <p>#LI-Remote</p> </div><div class="content-conclusion"><p><strong>Accommodations & Accessibility</strong></p> <p><span style="font-weight: 400;">At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an </span><span style="text-decoration: underline;"><a href="https://docs.google.com/forms/d/e/1FAIpQLScbPXA64ZhLfwG9Ar0ZkZSeAuFU-PM89m8W6obEpaWWWKk1nA/viewform" target="_blank"><span style="font-weight: 400;">Accommodations Request Form</span></a></span><span style="font-weight: 400;"> and someone from our team will reach out soon to see how we may be able to assist.</span></p></div> Nov 17th, 2021 06:22AM Nov 17th, 2021 06:22AM Technology Food Producers
private:instacart www.instacart.com instacart.careers Nov 17th, 2021 12:00AM Staff Software Engineer Open Software Engineering Toronto, ON, Canada Toronto ON CAN Oct 20th, 2021 12:00AM <div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span style="font-weight: 400;">Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. </span></p> <p><span style="font-weight: 400;">Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.</span></p></div><p> </p> <p><strong>OVERVIEW</strong></p> <p>Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. You will learn how to build in an open collaborative environment serving millions of requests daily.</p> <p><strong>ABOUT THE JOB</strong></p> <ul> <li>You will be part of a small team, with a large amount of ownership and autonomy for managing things directly.</li> <li>You will work closely with product managers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution.</li> <li>You will ship high quality, scalable and robust solutions with a sense of urgency.</li> <li>You will have the freedom to suggest and drive organization-wide initiatives.</li> </ul> <p>Instacart's technology is constantly changing and adapting. Some of the technologies you would use at Instacart include:</p> <ul> <li>Ruby</li> <li>Python</li> <li>Postgres</li> <li>Elasticsearch</li> <li>Cassandra</li> <li>Snowflake</li> </ul> <p>If you have experience with these technologies, you will have the opportunity to dive deeper. If you haven't used these technologies you will have the chance to learn from the collective experience of our team.</p> <p><strong>ABOUT YOU</strong></p> <ul> <li>10+ years of software development experience</li> <li>Self-motivation and an enjoyment for a startup environment</li> <li>A strong sense of ownership</li> <li>Strong knowledge of common back-end Web technologies (such as Ruby on Rails, Python, etc) in a production environment</li> <li>An ability to balance a sense of urgency with shipping high quality and pragmatic solutions</li> <li>Experience working with a large codebase on a cross functional team.</li> <li>Strong knowledge of SQL</li> <li>Bachelor’s degree in Computer Science, computer engineering, electrical engineering <strong>OR </strong>equivalent work experience </li> </ul> <p>#LI-Remote</p> <p> </p><div class="content-conclusion"><p><strong>Accommodations & Accessibility</strong></p> <p><span style="font-weight: 400;">At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an </span><span style="text-decoration: underline;"><a href="https://docs.google.com/forms/d/e/1FAIpQLScbPXA64ZhLfwG9Ar0ZkZSeAuFU-PM89m8W6obEpaWWWKk1nA/viewform" target="_blank"><span style="font-weight: 400;">Accommodations Request Form</span></a></span><span style="font-weight: 400;"> and someone from our team will reach out soon to see how we may be able to assist.</span></p></div> Nov 17th, 2021 06:22AM Nov 17th, 2021 06:22AM Technology Food Producers
private:instacart www.instacart.com instacart.careers Nov 17th, 2021 12:00AM Technical Project Manager Open Technical Delivery Toronto, ON, Canada Toronto ON CAN Oct 20th, 2021 12:00AM <div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span style="font-weight: 400;">Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. </span></p> <p><span style="font-weight: 400;">Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.</span></p></div><p> </p> <p><strong>OVERVIEW</strong></p> <p><span style="font-weight: 400;">Instacart is growing its PMO team and seeks a Technical Project Manager to join our scaling business. A Technical Project Manager is a key member of our Technical Delivery team, responsible for bringing the appropriate stakeholders together through accountability and alignment on the execution of each retailer implementation.</span></p> <p><strong>ABOUT THE JOB </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and maintain project plans for execution and delivery of Instacart’s product implementations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Engage in multiple projects in parallel</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Interact cross-functionally with Instacart and our retail partner organizations to ensure the execution of project dependencies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the primary business stakeholder for retail partners during the implementation phase </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Project Planning: Develop an understanding of the retailer’s business needs, expectations and requirements; partner with various internal stakeholders to define key deliverables, estimate timing, assess risks, and organize tools required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Project Execution: coordinate all activities of the project team to drive accountability in ensuring project tasks to completion; develop/maintain key documents and information sharing across relevant stakeholders; </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure the use of project management best practices and apply lessons learned from past projects - identifying gaps in process and driving change where opportunity presents itself </span></li> </ul> <p> <strong>ABOUT YOU</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor degree or relevant industry experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in the delivery of at least 2-3 enterprise software projects, ideally to external clients</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong understanding of multi-tiered software solutions required to enable effective management of cross-functional dependencies </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advanced understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, manage resource allocations and run team meetings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to work on multiple projects simultaneously and work collaboratively with a Product Manager</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Detail-oriented while maintaining focus on the big picture and driving results </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication, organization and time management  skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to take on a leadership role; able to motivate a project team and inspire teamwork</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated ability to solve complex problems with keen instincts and organizational experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">PMP, SCM or ITIL certification is an asset </span></li> </ul> <p>#LI-Remote</p><div class="content-conclusion"><p><strong>Accommodations & Accessibility</strong></p> <p><span style="font-weight: 400;">At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an </span><span style="text-decoration: underline;"><a href="https://docs.google.com/forms/d/e/1FAIpQLScbPXA64ZhLfwG9Ar0ZkZSeAuFU-PM89m8W6obEpaWWWKk1nA/viewform" target="_blank"><span style="font-weight: 400;">Accommodations Request Form</span></a></span><span style="font-weight: 400;"> and someone from our team will reach out soon to see how we may be able to assist.</span></p></div> Nov 17th, 2021 06:22AM Nov 17th, 2021 06:22AM Technology Food Producers
private:instacart www.instacart.com instacart.careers Nov 17th, 2021 12:00AM Senior Enterprise Technical Account Manager Open Technical Delivery Toronto, ON, Canada Toronto ON CAN Oct 20th, 2021 12:00AM <div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span style="font-weight: 400;">Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. </span></p> <p><span style="font-weight: 400;">Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.</span></p></div><p><strong>OVERVIEW</strong></p> <p><span style="font-weight: 400;">As a Senior Enterprise Technical Account Manager (TAM), you will draw on your customer-facing skills, relationship building abilities, and technical acumen to help our retailers successfully navigate the platform. Through ownership of a dedicated number of retailer accounts, you effectively support and lead all technical conversations. This role is for a highly motivated and self-directed individual seeking an impactful role aimed at changing the way consumers shop for groceries (and more!) via a cutting-edge e-commerce platform, and to work with some of the largest retailers in the world on solving large scale business problems. This responsibility includes developing a strong partnership across Engineering, Product, Business Development and many other cross-functional partners.</span></p> <p><strong>ABOUT THE JOB</strong></p> <ol> <li><strong>Technical Support and Relationship Management</strong></li> <li><strong>Improve Customer Performance - Advocate On Behalf Of The Customer</strong></li> <li><strong>Collaborative Execution</strong></li> </ol> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You will own the overall success of partner technical deployments (releases, version upgrades, bug fixes, new features/enhancements) and support strategy.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Additionally, you will be part of a group responsible for being the technical point of contact for diagnosing, investigating, and triaging platform functionality and 3rd party integrations.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Optimize your portfolio of accounts by consistently reviewing your customer’s technical performance and overall platform health - including error rates, data feed optimization, up-time, etc., understanding the opportunities and then tweaking variables and configurations for improvements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will investigate data anomalies (i.e. order creation, cancellations, payments, logins, etc.) and answer support questions from both internal and external parties</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">As a member of the Technical Delivery team, you will regularly engage with diverse internal and external stakeholder groups. Internally, you will be collaborating with cross-functional and geographically dispersed teams, but also engaging with Engineers and Product Managers on a day-to-day basis in our Toronto office. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead status calls with retailer(s) to drive discussion and resolution on outstanding support issues ranging in severity, complexity, and environment (Production & Non-Production).  </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with retailers and cross functional teams to properly plan, mitigate and execute production changes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Triage and drive resolution on incoming retailer support tickets via Jira Service Desk while managing preset business priorities and adhering to SLAs. Own the follow-up on action items and leverage all issues and incidents as opportunities to identify improvement areas and to grow and mature our processes and teams.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Keep up to date on Instacart's products/platform, i.e. new product features, restrictions and limitations, best practices as well as technical details. You will be the customer's first and main point of contact for all product related issues and questions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Meticulously document new ideas, lessons learned, and customer-specific knowledge (integrations, customizations, configurations) in our internal knowledge base. Document customer specific technical support processes and runbooks to ensure team productivity and efficient communication.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with business, engineering and product teams to execute on customer priorities and ensure you’re also supporting broader Instacart goals and objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will be working alongside the following teams: Business Development, Technical Project Management, and Solutions Delivery. The TAM role reports into the Instacart Engineering Organization and is a fundamental component of account management under the Technical Delivery team. </span></li> </ul> <p><strong>ABOUT YOU </strong></p> <ul> <li><span style="font-weight: 400;">You have a Bachelor's degree in Computer Science, related technical field, or equivalent practical experience with 2+ years of experience working as a Senior Technical Account Manager supporting Enterprise solutions. </span></li> <li><span style="font-weight: 400;">Deep knowledge of the logistics of SaaS application development, distributed systems, and release/version management.</span></li> <li><span style="font-weight: 400;">You have outstanding technical aptitude and acumen. You can quickly learn the ins and outs of our e-commerce platform to optimize retailer performance.</span></li> <li><span style="font-weight: 400;">You excel at learning new software quickly and often have an intuitive knowledge about how </span><span style="font-weight: 400;">product features work.</span></li> <li><span style="font-weight: 400;">You have practical hands on experience and working knowledge of SQL and APIs (HTTP REST).</span></li> <li><span style="font-weight: 400;">Working knowledge of the Linux command line and Git.</span></li> <li><span style="font-weight: 400;">You have incident management experience for critical issues impacting a production environment. </span></li> <li><span style="font-weight: 400;">You have initiated and driven significant process improvements in the past, leading to better customer outcomes.</span></li> <li><span style="font-weight: 400;">You are independent and thrive in a self-motivated fast-paced, often ambiguous, and rapidly changing environment. You have a strong bias for action and the ability to juggle multiple priorities. You can create a sense of urgency for day-to-day priorities requiring immediate attention. </span></li> <li><span style="font-weight: 400;">You approach troubleshooting strategically and critically always looking to challenge the status quo and offer up viable solutions/options.</span></li> <li><span style="font-weight: 400;">You possess the ability to quickly understand and translate complex product and technical concepts to non-technical and executive audiences through your developed skill set of interfacing with external stakeholders. </span></li> <li><span style="font-weight: 400;">You have a data-driven decision making mentality that will allow you to draw insights and tell a compelling story to improve customer performance and relationships.</span></li> <li><span style="font-weight: 400;">You have a detail oriented mindset with the ability to thrive in fast moving, ambiguous environments.</span></li> <li><span style="font-weight: 400;">You have excellent communication and presentation skills.</span></li> <li><span style="font-weight: 400;">You will develop “best practice solutions” and create guides (run/playbooks) for internal and external stakeholders..</span></li> <li><span style="font-weight: 400;">Working knowledge of or the ability to read and understand software written in Python or Ruby is considered an asset.</span></li> <li><span style="font-weight: 400;">You are familiar with DevOps and CI/CD - experience in working with Jenkins, Spinnaker, AirFlow, and Terraform would be considered an asset.</span></li> <li><span style="font-weight: 400;">You have familiarity with Public Cloud providers such as AWS and GCP and other cloud technologies such as Kubernetes and Docker</span></li> </ul> <p><span style="font-weight: 400;">#LI-Remote</span></p><div class="content-conclusion"><p><strong>Accommodations & Accessibility</strong></p> <p><span style="font-weight: 400;">At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an </span><span style="text-decoration: underline;"><a href="https://docs.google.com/forms/d/e/1FAIpQLScbPXA64ZhLfwG9Ar0ZkZSeAuFU-PM89m8W6obEpaWWWKk1nA/viewform" target="_blank"><span style="font-weight: 400;">Accommodations Request Form</span></a></span><span style="font-weight: 400;"> and someone from our team will reach out soon to see how we may be able to assist.</span></p></div> Nov 17th, 2021 06:22AM Nov 17th, 2021 06:22AM Technology Food Producers
private:instacart www.instacart.com instacart.careers Nov 17th, 2021 12:00AM Director, Retail Accounts Open Business Development Toronto, ON, Canada Toronto ON CAN Oct 25th, 2021 12:00AM <div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span style="font-weight: 400;">Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. </span></p> <p><span style="font-weight: 400;">Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.</span></p></div><p> </p> <p><strong>OVERVIEW</strong></p> <p><span style="font-weight: 400;">As we continue our fast growth, we are looking to add to our Business Development team. We are hiring a Director, Retail Accounts to run a team that manages hundreds of Instacart’s regional, local and independent grocers. In this role, you will have responsibilities including, but not limited to, implementing new processes to actively manage hundreds of retailer relationships, driving strategic planning for your team’s portfolio of retailers, developing your team, recommending scalable growth strategies, owning senior stakeholder relationships, up-selling new offerings and opportunities, and keeping the Instacart executive team apprised of progress.</span></p> <p><strong>ABOUT THE JOB</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Run a team responsible for building and maintaining relationships with hundreds of external Instacart retail partners</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own senior-level executive relationships at regional, local, and independent partners; build relationships in partners’ organizations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Achieve and maintain high client satisfaction within Instacart</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive team to hit key performance indicators and business goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with senior management on developing strategic plans to meet retail partners’ needs and grow their business on Instacart</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Engage, educate, collaborate, and problem solve with external partners at all levels of the organization</span></li> </ul> <p><strong>ABOUT YOU</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years previous experience; MBA preferred but not required </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication skills with the ability to distill complex issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with large data sets and ability to extract business insights from analysis (Experience in SQL, Tableau preferred)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfort with ambiguity and a rapidly evolving business landscape</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solid stakeholder management skills, both for internal and external stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quick communication response times</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to manage across functions and present to leadership</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creative problem-solver</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Positive, energetic, and influential relationship builder</span></li> </ul> <p>#LI-Remote</p><div class="content-conclusion"><p><strong>Accommodations & Accessibility</strong></p> <p><span style="font-weight: 400;">At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an </span><span style="text-decoration: underline;"><a href="https://docs.google.com/forms/d/e/1FAIpQLScbPXA64ZhLfwG9Ar0ZkZSeAuFU-PM89m8W6obEpaWWWKk1nA/viewform" target="_blank"><span style="font-weight: 400;">Accommodations Request Form</span></a></span><span style="font-weight: 400;"> and someone from our team will reach out soon to see how we may be able to assist.</span></p></div> Nov 17th, 2021 06:22AM Nov 17th, 2021 06:22AM Technology Food Producers
private:instacart www.instacart.com instacart.careers Nov 17th, 2021 12:00AM Director, Retail Accounts Open Business Development Toronto, ON, Canada Toronto ON CAN Oct 25th, 2021 12:00AM <div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span style="font-weight: 400;">Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. </span></p> <p><span style="font-weight: 400;">Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.</span></p></div><p> </p> <p><strong>OVERVIEW</strong></p> <p><span style="font-weight: 400;">As we continue our fast growth, we are looking to add to our Business Development team. We are hiring a Director, Retail Accounts to run a team that manages hundreds of Instacart’s regional, local and independent grocers. In this role, you will have responsibilities including, but not limited to, implementing new processes to actively manage hundreds of retailer relationships, driving strategic planning for your team’s portfolio of retailers, developing your team, recommending scalable growth strategies, owning senior stakeholder relationships, up-selling new offerings and opportunities, and keeping the Instacart executive team apprised of progress.</span></p> <p><strong>ABOUT THE JOB</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Run a team responsible for building and maintaining relationships with hundreds of external Instacart retail partners</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own senior-level executive relationships at regional, local, and independent partners; build relationships in partners’ organizations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Achieve and maintain high client satisfaction within Instacart</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive team to hit key performance indicators and business goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with senior management on developing strategic plans to meet retail partners’ needs and grow their business on Instacart</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Engage, educate, collaborate, and problem solve with external partners at all levels of the organization</span></li> </ul> <p><strong>ABOUT YOU</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years previous experience; MBA preferred but not required </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication skills with the ability to distill complex issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with large data sets and ability to extract business insights from analysis (Experience in SQL, Tableau preferred)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfort with ambiguity and a rapidly evolving business landscape</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solid stakeholder management skills, both for internal and external stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quick communication response times</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to manage across functions and present to leadership</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creative problem-solver</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Positive, energetic, and influential relationship builder</span></li> </ul> <p>#LI-Remote</p><div class="content-conclusion"><p><strong>Accommodations & Accessibility</strong></p> <p><span style="font-weight: 400;">At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an </span><span style="text-decoration: underline;"><a href="https://docs.google.com/forms/d/e/1FAIpQLScbPXA64ZhLfwG9Ar0ZkZSeAuFU-PM89m8W6obEpaWWWKk1nA/viewform" target="_blank"><span style="font-weight: 400;">Accommodations Request Form</span></a></span><span style="font-weight: 400;"> and someone from our team will reach out soon to see how we may be able to assist.</span></p></div> Nov 17th, 2021 06:22AM Nov 17th, 2021 06:22AM Technology Food Producers
private:instacart www.instacart.com instacart.careers Nov 17th, 2021 12:00AM Director, Retail Accounts Open Business Development Toronto, ON, Canada Toronto ON CAN Oct 25th, 2021 12:00AM <div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span style="font-weight: 400;">Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. </span></p> <p><span style="font-weight: 400;">Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.</span></p></div><p> </p> <p><strong>OVERVIEW</strong></p> <p><span style="font-weight: 400;">As we continue our fast growth, we are looking to add to our Business Development team. We are hiring a Director, Retail Accounts to run a team that manages hundreds of Instacart’s regional, local and independent grocers. In this role, you will have responsibilities including, but not limited to, implementing new processes to actively manage hundreds of retailer relationships, driving strategic planning for your team’s portfolio of retailers, developing your team, recommending scalable growth strategies, owning senior stakeholder relationships, up-selling new offerings and opportunities, and keeping the Instacart executive team apprised of progress.</span></p> <p><strong>ABOUT THE JOB</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Run a team responsible for building and maintaining relationships with hundreds of external Instacart retail partners</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own senior-level executive relationships at regional, local, and independent partners; build relationships in partners’ organizations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Achieve and maintain high client satisfaction within Instacart</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive team to hit key performance indicators and business goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with senior management on developing strategic plans to meet retail partners’ needs and grow their business on Instacart</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Engage, educate, collaborate, and problem solve with external partners at all levels of the organization</span></li> </ul> <p><strong>ABOUT YOU</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years previous experience; MBA preferred but not required </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication skills with the ability to distill complex issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with large data sets and ability to extract business insights from analysis (Experience in SQL, Tableau preferred)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfort with ambiguity and a rapidly evolving business landscape</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solid stakeholder management skills, both for internal and external stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quick communication response times</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to manage across functions and present to leadership</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creative problem-solver</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Positive, energetic, and influential relationship builder</span></li> </ul> <p>#LI-Remote</p><div class="content-conclusion"><p><strong>Accommodations & Accessibility</strong></p> <p><span style="font-weight: 400;">At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an </span><span style="text-decoration: underline;"><a href="https://docs.google.com/forms/d/e/1FAIpQLScbPXA64ZhLfwG9Ar0ZkZSeAuFU-PM89m8W6obEpaWWWKk1nA/viewform" target="_blank"><span style="font-weight: 400;">Accommodations Request Form</span></a></span><span style="font-weight: 400;"> and someone from our team will reach out soon to see how we may be able to assist.</span></p></div> Nov 17th, 2021 06:22AM Nov 17th, 2021 06:22AM Technology Food Producers
private:instacart www.instacart.com instacart.careers Nov 17th, 2021 12:00AM Strategic Finance Senior Associate Open Accounting & Finance San Francisco, CA, United States San Francisco CA USA Oct 20th, 2021 12:00AM <div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span style="font-weight: 400;">Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. </span></p> <p><span style="font-weight: 400;">Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.</span></p></div><h4><strong>OVERVIEW</strong></h4> <h4><span style="font-weight: 400;">We are looking for a Senior Associate to join our Strategic Finance team. This is a rare opportunity to join a growing team at the ground level and drive analyses for some of the most exciting initiatives we are undertaking at Instacart. In this role, you will provide financial support for business priorities that will have a critical impact on our company’s near and long-term success.</span></h4> <p><span style="font-weight: 400;">As a Senior Associate, you have both strong attention to detail and the ability to consider the big picture to drive strategic and investment recommendations. You are highly analytical and a clear, confident communicator.</span></p> <h4><strong>ABOUT THE JOB</strong></h4> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Early team member on the Strategic Finance team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner cross-functionally to drive budgeting processes, strategic decision making and initiative prioritization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with FP&A and BizOps leads to generate monthly and quarterly performance and forecast reviews, board meeting and investor presentations, and other financial review presentations </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prepare insightful analytics for cross functional leadership team; identify areas of opportunity to help develop Instacart’s strategic direction</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contribute to monthly, quarterly, annual and long range P&L planning</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist with board meeting and investor presentations </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Complete ad-hoc business projects and financial modeling analysis that drive decision-making</span></li> </ul> <h4><strong>ABOUT YOU</strong></h4> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in Engineering, CS, Math, Economics, Finance, Business or other related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">4-6 years work experience in a relevant field with demonstrated financial acumen and a track record of leveraging data for business impact </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in investment banking, equity research, private equity or FP&A / Strategic Finance at high-growth technology company preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Highly proficient in Excel with strong attention to detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Intermediate to advanced SQL knowledge is preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated experience thinking strategically about complex business problems, leading to recommendations and action plans</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to effectively build and maintain relationships with multiple stakeholders, manage multiple competing priorities, and drive projects to completion</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong communication skills and comfort working with internal stakeholders, including senior leadership</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A self-starter with a positive attitude and ability to work in a rapidly changing environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Finding humor in food puns is a plus!</span></li> </ul><div class="content-conclusion"><p><strong>Accommodations & Accessibility</strong></p> <p><span style="font-weight: 400;">At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an </span><span style="text-decoration: underline;"><a href="https://docs.google.com/forms/d/e/1FAIpQLScbPXA64ZhLfwG9Ar0ZkZSeAuFU-PM89m8W6obEpaWWWKk1nA/viewform" target="_blank"><span style="font-weight: 400;">Accommodations Request Form</span></a></span><span style="font-weight: 400;"> and someone from our team will reach out soon to see how we may be able to assist.</span></p></div> Nov 17th, 2021 06:22AM Nov 17th, 2021 06:22AM Technology Food Producers
private:instacart www.instacart.com instacart.careers Nov 17th, 2021 12:00AM Senior Revenue Accountant (Retail) Open Accounting & Finance San Francisco, CA, United States San Francisco CA USA Oct 20th, 2021 12:00AM <div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span style="font-weight: 400;">Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. </span></p> <p><span style="font-weight: 400;">Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.</span></p></div><p>We are searching for a q<span class="s1">ualified and experienced Senior Revenue Accountant to join out team, reporting into the Revenue Accounting Manager. This a crucial role that will assist in overseeing revenue accounting in a fast paced environment. The role provides significant growth opportunity as it encompasses day to day controllership duties as well as involvement on a number of project based initiatives. The candidate should expect to leverage current skill-sets while also focusing on learning quickly and adding value to the current processes.</span></p> <p><strong>ABOUT THE JOB</strong></p> <ul> <li>Author accounting memos on new sales arrangements to ensure revenue recognition following company policy and revenue recognition accounting standards under ASC 606</li> <li>Research accounting guidance and document our position on revenue transactions</li> <li>Responsible for reviewing financial statements and performing fluctuation analyses of deferred revenue, accounts receivable, and revenue accounts.</li> <li>Review month-end close activities, such as reviewing transactions, reviewing manual journal entries and account reconciliations.</li> <li>Prepare complex workpapers for month-end close activities.</li> <li>Track and review contracts and orders before they are finalized and entered into the system to ensure all documentation is in compliance with company policy</li> <li>Assist in the development of controls over the data used for reporting revenue.</li> <li>Collaborate with other departments across the business on pending deals and process improvement opportunities - as it affects revenue recognition.</li> <li>Prepare audit schedules and assist with the external audit process</li> <li>Assist in special projects and other duties as appropriate.</li> </ul> <p><strong>ABOUT YOU</strong></p> <p><span style="font-weight: 400;">We rely on our values to guide our decisions: Solve for the Customer, Every Minute Counts, This is Your Baby, Go Far, Together and Of Course, But Maybe. What does this mean for your role? We are looking for someone who has:</span></p> <ul> <li>Bachelor's degree in Finance, Accounting, Economics or related fields with 5+ years of relevant experience in Accounting or Finance</li> <li>CPA and public accounting experience is a plus</li> <li>Ability to work independently and as part of a team</li> <li>Experience in a high growth, fast­-paced start­up environment is highly preferred with expert ability to switch between competing initiatives as needed</li> <li>Eager to take on new tasks and projects with little supervision</li> <li>Strong written, oral communication, analytical and interpersonal skills</li> <li>Ability to manage multiple tasks, take ownership of work product and improve processes</li> <li>Intermediate to advanced experience with MS Word / Excel</li> <li>Experience with Oracle Cloud is a plus</li> </ul> <p><strong>Bonus if you have....</strong></p> <ul> <li>Experience with Oracle Financials, SAP or ERP system</li> <li>Experience with Zendesk a plus</li> </ul><div class="content-conclusion"><p><strong>Accommodations & Accessibility</strong></p> <p><span style="font-weight: 400;">At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an </span><span style="text-decoration: underline;"><a href="https://docs.google.com/forms/d/e/1FAIpQLScbPXA64ZhLfwG9Ar0ZkZSeAuFU-PM89m8W6obEpaWWWKk1nA/viewform" target="_blank"><span style="font-weight: 400;">Accommodations Request Form</span></a></span><span style="font-weight: 400;"> and someone from our team will reach out soon to see how we may be able to assist.</span></p></div> Nov 17th, 2021 06:22AM Nov 17th, 2021 06:22AM Technology Food Producers

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