|
private:kmslighthouse
|
2982156
|
May 29th, 2019 12:00AM
|
KMS lighthouse
|
576
|
33.00
|
Open
|
Computer Software
|
May 29th, 2019 09:18AM
|
May 29th, 2019 09:18AM
|
Lighthouse enhances every interaction by empowering employees and customers with real-time access to accurate and consistent knowledge.
The Lighthouse knowledge solution improves performance and productivity, by providing agents, customers and managers on all channels with real-time access to all the information they need to optimize customer service and to transform customer engagement into sales.
Lighthouse is suitable for all business units, including:
☆ sales
☆ customer service
☆ back-office
☆ technical support
☆ end customer self service
☆ live chat and chat bot integration
WHAT DOES LIGHTHOUSE DO?
Lighthouse provides users with consistent and accurate answers to questions and queries in less than one second. This capability combined with excellent knowledge visualization and our lightning-fast implementation, ensures the benefits of improved customer experience, reduced interaction times and increased first interaction resolution are quickly achieved.
The powerful search engine & unique methodology dramatically improves customer experience across all service and sales channels (including self-service interactions with chat-bots and widgets). Lighthouse provides customers and service representatives access to information with unmatched accuracy and speed (less than 1 second) resulting in best customer engagement and unparalleled customer service by reducing the dependency on the experience of the specific agent since are all getting the same answer from the Lighthouse platform.
KMS lighthouse has made a continued focus on development activities to ensure that our products are cutting edge, innovative and evolving, building on the feedback and suggestions received from our customers and partners together with our dedicated product and research team based out of our Innovation Center in Tel Aviv, Israel.
GLOBAL AWARDS AND RECOGNITION
In just a few years, Lighthouse has earned a growing global customer base and positive industry and analyst reviews including Gartner's Cool Vendor List and Lighthouse 5 was named one of the Trend Setting Products of the 2017 by KMWorld.
CONTACT US
For more information: https://www.kmslh.com, sales@kmslh.com
|
Open
|
Knowledge Management System (KMS), Structured Data, First Call Resolution, Search Technology, KMS, Digital, Self service, customer experience, digital transformation, contact center, chat bot, knowledge base, cx
|
Open
|
400 Tradecenter, Suite 5983
|
Woburn
|
Massachusetts
|
US
|
01801
|
|
KMS Lighthouse
|
|
|
|
private:kmslighthouse
|
2982156
|
Mar 18th, 2018 12:00AM
|
KMS lighthouse
|
334
|
19.00
|
Open
|
Computer Software
|
Mar 18th, 2018 06:36PM
|
Mar 18th, 2018 06:36PM
|
|
Open
|
|
|
|
|
|
|
|
|
KMS Lighthouse
|
|
|
|
private:kmslighthouse
|
2982156
|
Feb 17th, 2018 12:00AM
|
KMS lighthouse
|
308
|
21.00
|
Open
|
Computer Software
|
Feb 17th, 2018 02:25PM
|
Feb 17th, 2018 02:25PM
|
Lighthouse enhances every interaction by empowering employees and customers with real-time access to accurate and consistent knowledge.
The Lighthouse knowledge solution improves performance and productivity, by providing agents, customers and managers on all channels with real-time and on-the-spot access to all the information they need to optimize customer service and to transform customer engagement into sales. Lighthouse is suitable for all business units: sales, customer service, back-office, technical support, and implementing go-to-market strategy, by providing users with consistent and accurate answers to questions and queries in less than five seconds. This capability combined with excellent knowledge visualization and our lightning-fast implementation, it is a comprehensive solution to any company's knowledge requirements.
Lighthouse is built upon structured business knowledge in a central business repository, which can then be consumed on various channels: in the office, at the store, in the field or self-service.
In just a few years, Lighthouse has earned a growing global customer base and positive industry and analyst reviews including Gartner's Cool Vendor List and KM World's list of the world's most important knowledge companies that include Google and Tibco. For more information: http://www.kmslh.com, sales@kmslh.com
|
|
|
|
|
|
|
|
|
|
KMS Lighthouse
|
|
|
|
private:kmslighthouse
|
2982156
|
Feb 16th, 2018 12:00AM
|
KMS lighthouse
|
308
|
21.00
|
Open
|
Computer Software
|
Feb 16th, 2017 08:15AM
|
Feb 16th, 2017 08:15AM
|
Lighthouse enhances every interaction by empowering employees and customers with real-time access to accurate and consistent knowledge.
The Lighthouse knowledge solution improves performance and productivity, by providing agents, customers and managers on all channels with real-time and on-the-spot access to all the information they need to optimize customer service and to transform customer engagement into sales. Lighthouse is suitable for all business units: sales, customer service, back-office, technical support, and implementing go-to-market strategy, by providing users with consistent and accurate answers to questions and queries in less than five seconds. This capability combined with excellent knowledge visualization and our lightning-fast implementation, it is a comprehensive solution to any company's knowledge requirements.
Lighthouse is built upon structured business knowledge in a central business repository, which can then be consumed on various channels: in the office, at the store, in the field or self-service.
In just a few years, Lighthouse has earned a growing global customer base and positive industry and analyst reviews including Gartner's Cool Vendor List and KM World's list of the world's most important knowledge companies that include Google and Tibco. For more information: http://www.kmslh.com, sales@kmslh.com
|
|
|
|
|
|
|
|
|
|
KMS Lighthouse
|
|
|
|
private:kmslighthouse
|
2982156
|
Feb 15th, 2018 12:00AM
|
KMS lighthouse
|
308
|
21.00
|
Open
|
Computer Software
|
Feb 15th, 2017 10:07AM
|
Feb 15th, 2017 10:07AM
|
Lighthouse enhances every interaction by empowering employees and customers with real-time access to accurate and consistent knowledge.
The Lighthouse knowledge solution improves performance and productivity, by providing agents, customers and managers on all channels with real-time and on-the-spot access to all the information they need to optimize customer service and to transform customer engagement into sales. Lighthouse is suitable for all business units: sales, customer service, back-office, technical support, and implementing go-to-market strategy, by providing users with consistent and accurate answers to questions and queries in less than five seconds. This capability combined with excellent knowledge visualization and our lightning-fast implementation, it is a comprehensive solution to any company's knowledge requirements.
Lighthouse is built upon structured business knowledge in a central business repository, which can then be consumed on various channels: in the office, at the store, in the field or self-service.
In just a few years, Lighthouse has earned a growing global customer base and positive industry and analyst reviews including Gartner's Cool Vendor List and KM World's list of the world's most important knowledge companies that include Google and Tibco. For more information: http://www.kmslh.com, sales@kmslh.com
|
|
|
|
|
|
|
|
|
|
KMS Lighthouse
|
|
|
|
private:kmslighthouse
|
2982156
|
Feb 14th, 2018 12:00AM
|
KMS lighthouse
|
308
|
21.00
|
Open
|
Computer Software
|
Feb 14th, 2017 01:50PM
|
Feb 14th, 2017 01:50PM
|
Lighthouse enhances every interaction by empowering employees and customers with real-time access to accurate and consistent knowledge.
The Lighthouse knowledge solution improves performance and productivity, by providing agents, customers and managers on all channels with real-time and on-the-spot access to all the information they need to optimize customer service and to transform customer engagement into sales. Lighthouse is suitable for all business units: sales, customer service, back-office, technical support, and implementing go-to-market strategy, by providing users with consistent and accurate answers to questions and queries in less than five seconds. This capability combined with excellent knowledge visualization and our lightning-fast implementation, it is a comprehensive solution to any company's knowledge requirements.
Lighthouse is built upon structured business knowledge in a central business repository, which can then be consumed on various channels: in the office, at the store, in the field or self-service.
In just a few years, Lighthouse has earned a growing global customer base and positive industry and analyst reviews including Gartner's Cool Vendor List and KM World's list of the world's most important knowledge companies that include Google and Tibco. For more information: http://www.kmslh.com, sales@kmslh.com
|
|
|
|
|
|
|
|
|
|
KMS Lighthouse
|
|
|
|
private:kmslighthouse
|
2982156
|
Feb 13th, 2018 12:00AM
|
KMS lighthouse
|
308
|
21.00
|
Open
|
Computer Software
|
Feb 13th, 2017 04:11PM
|
Feb 13th, 2017 04:11PM
|
Lighthouse enhances every interaction by empowering employees and customers with real-time access to accurate and consistent knowledge.
The Lighthouse knowledge solution improves performance and productivity, by providing agents, customers and managers on all channels with real-time and on-the-spot access to all the information they need to optimize customer service and to transform customer engagement into sales. Lighthouse is suitable for all business units: sales, customer service, back-office, technical support, and implementing go-to-market strategy, by providing users with consistent and accurate answers to questions and queries in less than five seconds. This capability combined with excellent knowledge visualization and our lightning-fast implementation, it is a comprehensive solution to any company's knowledge requirements.
Lighthouse is built upon structured business knowledge in a central business repository, which can then be consumed on various channels: in the office, at the store, in the field or self-service.
In just a few years, Lighthouse has earned a growing global customer base and positive industry and analyst reviews including Gartner's Cool Vendor List and KM World's list of the world's most important knowledge companies that include Google and Tibco. For more information: http://www.kmslh.com, sales@kmslh.com
|
|
|
|
|
|
|
|
|
|
KMS Lighthouse
|
|
|
|
private:kmslighthouse
|
2982156
|
Feb 12th, 2018 12:00AM
|
KMS lighthouse
|
308
|
21.00
|
Open
|
Computer Software
|
Feb 12th, 2017 04:15AM
|
Feb 12th, 2017 04:15AM
|
Lighthouse enhances every interaction by empowering employees and customers with real-time access to accurate and consistent knowledge.
The Lighthouse knowledge solution improves performance and productivity, by providing agents, customers and managers on all channels with real-time and on-the-spot access to all the information they need to optimize customer service and to transform customer engagement into sales. Lighthouse is suitable for all business units: sales, customer service, back-office, technical support, and implementing go-to-market strategy, by providing users with consistent and accurate answers to questions and queries in less than five seconds. This capability combined with excellent knowledge visualization and our lightning-fast implementation, it is a comprehensive solution to any company's knowledge requirements.
Lighthouse is built upon structured business knowledge in a central business repository, which can then be consumed on various channels: in the office, at the store, in the field or self-service.
In just a few years, Lighthouse has earned a growing global customer base and positive industry and analyst reviews including Gartner's Cool Vendor List and KM World's list of the world's most important knowledge companies that include Google and Tibco. For more information: http://www.kmslh.com, sales@kmslh.com
|
|
|
|
|
|
|
|
|
|
KMS Lighthouse
|
|
|
|
private:kmslighthouse
|
2982156
|
Feb 11th, 2018 12:00AM
|
KMS lighthouse
|
308
|
21.00
|
Open
|
Computer Software
|
Feb 11th, 2017 05:35AM
|
Feb 11th, 2017 05:35AM
|
Lighthouse enhances every interaction by empowering employees and customers with real-time access to accurate and consistent knowledge.
The Lighthouse knowledge solution improves performance and productivity, by providing agents, customers and managers on all channels with real-time and on-the-spot access to all the information they need to optimize customer service and to transform customer engagement into sales. Lighthouse is suitable for all business units: sales, customer service, back-office, technical support, and implementing go-to-market strategy, by providing users with consistent and accurate answers to questions and queries in less than five seconds. This capability combined with excellent knowledge visualization and our lightning-fast implementation, it is a comprehensive solution to any company's knowledge requirements.
Lighthouse is built upon structured business knowledge in a central business repository, which can then be consumed on various channels: in the office, at the store, in the field or self-service.
In just a few years, Lighthouse has earned a growing global customer base and positive industry and analyst reviews including Gartner's Cool Vendor List and KM World's list of the world's most important knowledge companies that include Google and Tibco. For more information: http://www.kmslh.com, sales@kmslh.com
|
|
|
|
|
|
|
|
|
|
KMS Lighthouse
|
|
|
|
private:kmslighthouse
|
2982156
|
Feb 10th, 2018 12:00AM
|
KMS lighthouse
|
308
|
21.00
|
Open
|
Computer Software
|
Feb 10th, 2017 06:43AM
|
Feb 10th, 2017 06:43AM
|
Lighthouse enhances every interaction by empowering employees and customers with real-time access to accurate and consistent knowledge.
The Lighthouse knowledge solution improves performance and productivity, by providing agents, customers and managers on all channels with real-time and on-the-spot access to all the information they need to optimize customer service and to transform customer engagement into sales. Lighthouse is suitable for all business units: sales, customer service, back-office, technical support, and implementing go-to-market strategy, by providing users with consistent and accurate answers to questions and queries in less than five seconds. This capability combined with excellent knowledge visualization and our lightning-fast implementation, it is a comprehensive solution to any company's knowledge requirements.
Lighthouse is built upon structured business knowledge in a central business repository, which can then be consumed on various channels: in the office, at the store, in the field or self-service.
In just a few years, Lighthouse has earned a growing global customer base and positive industry and analyst reviews including Gartner's Cool Vendor List and KM World's list of the world's most important knowledge companies that include Google and Tibco. For more information: http://www.kmslh.com, sales@kmslh.com
|
|
|
|
|
|
|
|
|
|
KMS Lighthouse
|
|
|