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Track Omada Health hiring and firing trends, filtered by title, location, type, date, category and date of posting.
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private:omadahealth www.omadahealth.com boards.greenhouse.io Nov 16th, 2021 12:00AM Commercial Counsel Open Legal, Compliance & Security Remote Remote OR USA Nov 1st, 2021 12:00AM <p><span style="font-weight: 400;">Omada Health is on a mission to inspire and enable people everywhere to live free of chronic disease.</span></p> <p><strong>Job Overview</strong></p> <p><span style="font-weight: 400;">We are looking for an enthusiastic, highly motivated and talented in-house attorney to join Omada’s Legal team in a role focused on negotiating and facilitating complex commercial and health care transactions with Omada’s customers, vendors and strategic partners. The right candidate is a skilled drafter and negotiator, willing to tackle a wide range of legal issues and ready to partner cross-functionally on initiatives that influence all aspects of our rapidly growing business. </span></p> <p><span style="font-weight: 400;">This is a unique opportunity to add significant value to an excellent legal team in an innovative and dynamic environment. You will serve as a primary legal contact for our commercial and operations teams and other business units and provide end-to-end support in the contracting experience. You will draft, review and negotiate complex commercial contracts, including customer agreements, strategic partnership agreements, supply agreements, software licenses, professional services agreements and other vendor agreements, to ensure alignment with Omada’s business goals, policies and risk tolerance. You will also work with stakeholders across multiple functions to define and drive discussions, manage expectations, drive transactions to close and maintain compliance with ongoing contractual obligations. In addition to working on specific transactions, you will help to refine playbooks, templates and processes to enhance efficiency, provide legal advice and counseling to internal stakeholders </span><span style="font-weight: 400;">and work as part of a highly collaborative team to manage the day-to-day legal needs of a rapidly growing business.</span></p> <p><strong>About you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">7+ years of relevant legal experience working on commercial or health care transactions, with a combination of experience in house and at a top U.S. law firm</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Extensive background in drafting service agreements, license agreements, SaaS agreements, data use agreements, partnership agreements and NDAs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of the practical legal concerns involved in commercial and technology transactions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent negotiation skills to apply to complex transactions and customer discussions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to understand complex issues, assess risk and provide concise, practical and business-focused legal advice to stakeholders across the company</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and verbal communication skills </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to lead, manage and prioritize competing transactions and other projects from inception to completion in a collaborative, fast-paced environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional attention to detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with and counseling clients in day-to-day business operations (i.e., sales, operations, engineering, product management, marketing, finance, etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong organizational, critical-thinking and problem-solving skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Accredited law degree and state bar membership in good standing</span></li> </ul> <p><strong>Bonus points for:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Prior work experience in the healthcare industry (including experience negotiating health care provider agreements with health insurance companies);</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of federal and state privacy laws relating to the protection of personal health information, including HIPAA;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with federal and/or state health care regulations; and</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience handling privacy and data security matters in commercial contracts.</span></li> </ul> <p><strong>Benefits:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A competitive cash compensation package (base and incentive) in line with a late-stage private company.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Equity participation.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Health, dental, and vision</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k retirement savings plan</span></li> </ul> <p><strong>About Omada Health:</strong> Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. Working with health plans, employers, and health systems, the company delivers personalized interventions for individuals dealing with chronic conditions, musculoskeletal issues, anxiety, and depression. Combining data-powered human coaching, connected devices, and curriculums tailored to an individual’s specific conditions and circumstances, Omada has enrolled more than 450,000 participants across all 50 states. Omada’s partners include major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Cigna and Kaiser.</p> <p>We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.</p> Nov 16th, 2021 02:33PM Nov 16th, 2021 02:33PM Health Care Health Care Equipment & Services Health Care
private:omadahealth www.omadahealth.com boards.greenhouse.io Nov 16th, 2021 12:00AM Senior Director Customer Success, Enterprise - Customer Success - SF or Remote Open Customer Success Remote Remote OR USA Nov 15th, 2021 12:00AM <p><span style="font-weight: 400;">Omada Health is on a mission to inspire and enable people everywhere to live free of chronic disease. </span><span style="font-weight: 400;">Omada's five virtual programs combine behavior science and clinical protocols to help people get going—and keep going—in a way that works for them.</span></p> <p><strong>Job overview:</strong><strong><br><br></strong></p> <p><span style="font-weight: 400;">Omada is hiring a Senior Director of Customer Success - Enterprise to lead our talented national based customer success teams that drive implementation, adoption, retention, and expansion for all our programs. This team is responsible for making every customer in the portfolio successful which ultimately assures customer loyalty and lifetime value. Your day-to-day will include serving as a subject matter expert and point of escalation for all enterprise customers; building and executing plans to accelerating revenue expansion and improve customer loyalty, design new service strategies and support tactics for our  jumbo segment; cultivate our Customer Success Managers so they show growth with tactics and results; explore ways to create delight for customers; ensure we meet or exceed enrollment forecasts and up-sell targets; build scalable processes; and meet or exceed CSAT and NPS targets. This position reports to Omada’s Vice President of Customer Success and Client Operations, and works closely with Sales, Payer Access, Clinical, Product, and Marketing leadership.</span></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">⅓ of your job will be focused  on coaching and supporting your team and fostering an amazing culture </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">⅓ of your job will be focused on designing strategies to improve customer loyalty and  scale </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">⅓ of your job will be focused on leading growth in jumbo and strategic accounts driving faster product adoption and establishing deeper relationships with key decision makers</span></li> </ul> <p> </p> <p><strong>About you:</strong></p> <p> </p> <p><span style="font-weight: 400;">We are looking for forward-thinking people who bend over backward to put customers first. Individuals who thrive on challenges and are ready to grasp an exceptional opportunity in digital health. You are obsessed with building exceptional connections with people. You have experience leading and scaling a team of customer success managers for enterprise organizations. You know how to project manage complex tasks as an individual contributor as well as achieve milestones leveraging teams. You know how to balance your time between developing and executing strategies, building relationships with key customers, and leading  your team. You utilize data to identify trends and develop processes to make impactful  improvements. You are comfortable working across the spectrum within benefit solutions: from C-level executives and VPs to set strategy, through to front-line contributors. You can leverage tactics to accelerate product adoption. You are interested in a highly collaborative and cross-functional role. </span></p> <p> </p> <p><strong>Your impact:</strong><strong><br><br></strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish a proactive customer experience in your region where your team takes accountability for delivering a flawless onboarding journey, achieving expansion upside, and consistently improving the overall health of each client.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive best in class CSAT scores for both implementation and Customer Success Management performance (90%+ score with 75%+ response rate).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Cultivate your team by building an environment where they learn something new each day and consistently share knowledge as a group.</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Work side-by-side with our marketing, sales, medical affairs, product, billing, and data science teams to ensure we have < 2 annual customer implementation errors per region.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Forecast enrollments successfully and exceed revenue expansion targets to help grow the business.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain < 3% annual customer churn.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Effectively balance team capacity ensuring we’re providing CSMs time to produce consistent high quality of service while also maintaining a healthy work-life balance.</span></li> </ul> <p><br><br><br></p> <p><strong>You will love this job if you:</strong><strong><br><br></strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Have robust customer success leadership and people management experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a proven track record of nurturing Enterprise and Jumbo accounts driving revenue expansion and relationship development strategies.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are self-motivated, highly collaborative, creative, problem solving, goal-and growth-oriented.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have experience acting as an executive sponsor for projects and customer QBR meetings.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Gravitate towards processes and leveraging technology like Salesforce and Gainsight to scale.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Obsess over customer experience and know how to advocate for customer needs with cross-functional stakeholders.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have additional background or interest in health technology.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have excellent written and verbal communication skills with the ability to interact and influence at all levels of the organization.</span></li> </ul> <p><strong>Benefits:</strong><span style="font-weight: 400;"><br></span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation plan</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Health, dental, and vision</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Allowance for home office setup</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stipend for professional development</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Two giftable Omada enrollments per calendar year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">...and more!</span></li> </ul> <p><strong>About Omada Health:</strong><span style="font-weight: 400;"> Omada is a digital care program that empowers people to achieve their health goals through sustainable lifestyle change. Working primarily through health plans, employers, and integrated health systems, the company delivers personalized interventions for individuals at risk for, or dealing with, type 2 diabetes and hypertension, as well as anxiety and depression. Combining data-powered human coaching, connected devices, a proprietary technology platform, and curriculum tailored to an individual's specific conditions and circumstances, Omada has enrolled more than 300,000 participants to date. Omada partners include Cigna, Kaiser Permanente, Blue Cross Blue Shield Minnesota, and other leading health plans.</span></p> <p><span style="font-weight: 400;">We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.</span></p> Nov 16th, 2021 02:33PM Nov 16th, 2021 02:33PM Health Care Health Care Equipment & Services Health Care
private:omadahealth www.omadahealth.com boards.greenhouse.io Nov 16th, 2021 12:00AM Director, Payer Strategy and Planning Open Commercial Strategy Remote, USA Nov 1st, 2021 12:00AM <p><span style="font-weight: 400;">Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  </span></p> <p><strong>Job overview</strong></p> <p><span style="font-weight: 400;">We are seeking a seasoned health plan strategist who relishes the challenges of leading payer access strategies and execution for digital health provider solutions.  As the Director of Payer Strategy and Planning, you will work with the VP of Payer Access, other leaders on the Payer Access team, and cross functional teams including but not limited to marketing, sales, clinical, engineering, and product development.  A successful candidate will be expected to source data and information, collaborate with internal and external stakeholders, develop compelling strategic narratives, simplify strategic direction into actionable plans that generate outsized growth in the number of health plan/PBM/third party covered lives that cover and reimburse Omada programs.</span></p> <p><span style="font-weight: 400;">The Director of Payer Strategy and Planning will report to the Vice President of Payer Access and will be a standing member of the Payer Access Lead Team.  The ideal candidate will possess knowledge and experience both in health plans/PBMs and digital health.  S/he will know what key payer decision-makers care about when evaluating digital health offerings such that the s/he will be able to translate these insights into strategy and execution plans.</span></p> <p><strong>The Role:</strong></p> <p><strong>Payer Strategy (30%)</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Translate Company vision, mission, strategy and objectives into Payer Access (PA) vision, strategy and objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support & develop PA Account Targeting Strategy and go-to-market (GTM) strategy; identify accounts by segment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop payer value story and partner with marketing to develop payer buyer journey</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop clinical data, outcomes, and ROI strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve as the voice of payer to internal teams (Product, Pricing, Eng., Care Delivery, etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and update environmental scan of payer marketplace, needs and competitor activity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with payer access leaders and commercial enablement to develop capabilities development plans aligned to vision, strategy, and objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Special projects commissioned by VP of Payer Access / Commercial lead team, including but not limited to business development due diligence</span></li> </ul> <p><strong>Planning and Execution (50%)</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead Payer Access team governance and business planning</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with marketing and commercial operations to develop product and segment specific value proposition and asset/tools/ROI/economic business case</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with HPAEs and SAMs to develop account specific strategy and tactics for major accounts</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish Pipe process and goals and metrics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Commercial Operations and Enablement to develop GTM playbooks</span></li> </ul> <p><strong>Contracting and Pricing (20%)</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Collect & analyze market insights and partner with VP National Accounts to support deal strategy for National Accounts</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build, support, and evaluate processes for managing non-standard deal requests (Product, Pricing, Engineering, Care Delivery, etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partners with Legal and National Accounts to translate deal terms into contract paper</span></li> </ul> <p><strong>Candidate Profile:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Background in large health plans and has developed strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Adept at building and telling compelling strategic narratives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Has in-depth health plan and PBM experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understands how payers and PBMs make decisions regarding digital health, medical services and/or pharmaceutical services or formularies. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solid understanding of the contract process, deal structures, and contract negotiation. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent project management, organization, and communication skills.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable working with the ambiguity of a fast-paced startup - ability to innovate, and solve problems creatively</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong presentation and group facilitation skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An agile, intelligent, dynamic thinker with ability to tailor messages and communications to the intended audience and respond nimbly during prospect meetings across numerous topics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Travels up to 25% of the time (if remote, travel needed periodically to San Francisco HQ)</span></li> </ul> <p><strong>Benefits:</strong><span style="font-weight: 400;"><br></span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock options (extended post termination option exercise window for Omadans who are with us 3 years or more)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation to help you rest, recharge, and connect with loved ones</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Health, dental, and vision insurance (and above market employer contributions)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k retirement savings plan</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Two giftable Omada enrollments per calendar year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">...and more!</span><span style="font-weight: 400;"><br><br></span></li> </ul> <p><strong>About Omada Health:</strong><span style="font-weight: 400;"> Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. Working with health plans, employers, and health systems, the company delivers personalized interventions for individuals dealing with chronic conditions, musculoskeletal issues, anxiety, and depression. Combining data-powered human coaching, connected devices, and curriculums tailored to an individual’s specific conditions and circumstances, Omada has enrolled more than 400,000 participants across all 50 states. Omada’s partners include major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Cigna and Kaiser.</span></p> <p><span style="font-weight: 400;">We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.</span></p> Nov 16th, 2021 02:33PM Nov 16th, 2021 02:33PM Health Care Health Care Equipment & Services Health Care
private:omadahealth www.omadahealth.com boards.greenhouse.io Nov 16th, 2021 12:00AM Senior Data Analyst - Product and Clinical Analytics Open Data Analytics Remote, USA Nov 1st, 2021 12:00AM <p><span style="font-weight: 400;">Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  </span></p> <p><strong>Job overview</strong></p> <p><span style="font-weight: 400;">Join us in helping to develop and derive data-driven insights focused on member engagement, clinical outcomes, and the overall effectiveness of our products and care teams. You’ll perform statistical analysis and develop dashboards with data from across our Diabetes, Hypertension, Musculoskeletal, Behavioral Health and Diabetes Prevention programs. In your day-to-day, you will work cross functionally with our analytics, engineering, product, clinical, and commercial teams. Your expertise will help inform how we best impact member behavior and drive better clinical outcomes in Omada’s chronic care programs that enable our members to learn and create sustainable lifestyle changes.</span></p> <p><strong>About you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in engineering, computer science, technology or similar or equivalent blend of work and certification experience required.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of analytics experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong communicator and experience in highly collaborative team environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expert SQL/Python skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Practical knowledge of statistics (descriptive statistics, distributions, hypothesis testing, etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep experience with Tableau (or similar visualization tool)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise troubleshooting data quality issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Reliable self-starter capable of working with a high degree of autonomy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Possesses strong organizational skills and attention to detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to multi-task through effective prioritization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Previous experience in a clinical or product analysis role a plus</span></li> </ul> <p><strong>Your impact:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support and lead the design, development, execution, dissemination and interpretation of clinical and product analyses, metrics and reports, while efficiently and effectively managing projects to completion</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify actionable opportunities for improving health and healthcare outcomes, clinical quality and costs of care, and product effectiveness and member engagement</span><span style="font-weight: 400;"> </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish strong, collaborative and effective relationships with internal clinical, product, operations, and technical teams to design and develop analytics solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve as a data ambassador to stakeholders across the company on data best practices and using it to effectively answer business questions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design and develop KPIs that evaluate clinical outcomes and product performance across our programs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mentor and assist in the development of junior level analysts</span></li> </ul> <p><strong>You will love this job if you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Enjoy working on a variety of things including: digging into data, hands on analysis, data visualization, analytics enablement, and cross functional collaborations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Motivate self and others to achieve challenging goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are interested in keeping up-to-date with emerging and new technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Want to be a part of a team that helps enable people to live healthier lives through the merger of clinical best practices and technology</span></li> </ul> <p><strong>Benefits:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation plan</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Health, dental, and vision</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Allowance for home office setup</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stipend for professional development</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Two giftable Omada enrollments per calendar year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">...and more!</span></li> </ul> <p><strong>About Omada Health:</strong><span style="font-weight: 400;"> Omada is a digital care program that empowers people to achieve their health goals through sustainable lifestyle change. Working primarily through health plans, employers, and integrated health systems, the company delivers personalized interventions for individuals at risk for, or dealing with, type 2 diabetes and hypertension, as well as anxiety and depression. Combining data-powered human coaching, connected devices, a proprietary technology platform, and curriculum tailored to an individual's specific conditions and circumstances, Omada has enrolled more than 300,000 participants to date. Omada partners include Cigna, Kaiser Permanente, Blue Cross Blue Shield Minnesota, and other leading health plans.</span></p> <p><span style="font-weight: 400;">We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.</span></p> Nov 16th, 2021 02:33PM Nov 16th, 2021 02:33PM Health Care Health Care Equipment & Services Health Care
private:omadahealth www.omadahealth.com boards.greenhouse.io Nov 16th, 2021 12:00AM Manager, Strategic Finance, R&D Open Finance Remote, USA Nov 1st, 2021 12:00AM <p><span style="font-weight: 400;">Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  </span></p> <p><span style="font-weight: 400;">Omada Health is looking for a Manager to help grow and lead the Strategic Finance organization.  This role will work closely with our Product and Engineering senior leadership teams and will play a key role in R&D organizations development and long-term strategic planning activities.  Assist in all areas relating to financial forecasting, creation of executive dashboards, and preparation of Board of Directors/Investor materials. We're looking for someone who breezes through tight financial deadlines, has a knack for improving processes, and has excellent interpersonal relationships with the broader company. We're a fast-growing company so we need someone who thrives wearing multiple hats at a multitude of levels of responsibility.</span></p> <p><strong>Your impact:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve as the primary finance business partner to the R&D organization and provide thought leadership to help drive both short-term and long-term strategic initiatives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and maintain Product roadmap/pipeline with the Product Team and its correlated spend</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with the Engineering leadership team to forecast current and future product enhancements and its associated ROI</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate on high exposure initiatives: fundraising, board meetings, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mentor and develop talent in a fast growing Finance organization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Acquire and maintain an understanding of the strategies, priorities and issues within the US healthcare system</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must demonstrate strategic, analytical, interpersonal, organizational, and communication skills</span></li> </ul> <p><strong>You will love this job if you have/are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in a business-related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of business experience in FP&A/corporate finance/analytics focused role, fast growing tech company experience preferred   </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication and interpersonal skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expert proficiency in Microsoft Excel and PowerPoint</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with financial planning systems (ex. Anaplan) preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated ability to meet tight deadlines with an emphasis on attention to detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to work in a fast-paced environment with competing priorities and deadlines</span></li> </ul> <p><strong>Benefits:</strong><span style="font-weight: 400;"><br></span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock options (extended post termination option exercise window for Omadans who are with us 3 years or more)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation to help you rest, recharge, and connect with loved ones</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Health, dental, and vision insurance (and above market employer contributions)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Healthy snacks and meals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Wellness events (e.g. running club)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Community volunteering opportunities, plus one day off per year to volunteer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k retirement savings plan</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">...and more!</span><span style="font-weight: 400;"><br><br></span></li> </ul> <p><strong>About Omada Health:</strong><span style="font-weight: 400;"> We’ve pioneered digital behavioral medicine: an innovative approach to tackling the growing epidemic of type 2 diabetes, heart disease, and obesity. Our online programs combine world-class science, technology, and design to inspire and enable people everywhere to live free of chronic disease. Named one of Fast Company’s “50 Most Innovative Companies in the World,” our team includes passionate and talented individuals. Our approach has been embraced by major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Kaiser Permanente and Blue Cross Blue Shield of Louisiana.</span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;">We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.</span></p> Nov 16th, 2021 02:33PM Nov 16th, 2021 02:33PM Health Care Health Care Equipment & Services Health Care
private:omadahealth www.omadahealth.com boards.greenhouse.io Nov 16th, 2021 12:00AM Head of Compensation Open Human Resources Remote, USA Nov 1st, 2021 12:00AM <p><span style="font-weight: 400;">Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  </span></p> <p><strong>Job overview</strong></p> <p><span style="font-weight: 400;">The Director of Compensation, reporting to the Head of People, is an exciting opportunity for a compensation leader who thrives in a high growth environment. As the Director of Compensation, you will design and improve our total rewards programs. You will partner with the People Leadership Team and cross-functional leaders to advise on compensation best practices, and contribute to the design, implementation, and administration of compensation and benefits programs. </span></p> <p><span style="font-weight: 400;">Additionally, you are a leader who meets business needs, and you make decisions based on current total rewards processes, best practices, as well as your previous experience guiding total rewards. You approach your work with intellectual curiosity and creative problem solving.</span></p> <p><strong>Your impact:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Design and guide practices for job evaluations, market matching, pay decisions and governance with a mind for creative solutions and integration of market trends and fit for purpose practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead all compensation initiatives, in particular the strategy and execution of job leveling, salary surveys, conducting an overarching compensation analysis and updating compensation structure for all positions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with the Talent Acquisition team to compile additional data intelligence to supplement other market data</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with the HR Partners and Finance on compensation budgets and planned Talent reviews</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage relationships and projects with external partners, consultants and vendors as it relates to compensation and benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with key stakeholders to develop and deliver short-and long-term strategic recommendations to ensure benefit programs are cost effective, competitive and flexible to meet the needs of a diverse workforce, while in compliance with all legal requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Being responsible to take initiative and drive total rewards programs and ensure the compensation philosophy is align with company’s mission and value</span></li> </ul> <p><strong>You will be successful in this role if you have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s Degree with 10+ years of total rewards experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience using HRIS and Compensation tools, able to evaluate and recommend new tools and able to make impactful improvements in a short period of time</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advanced Excel skills are a must</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent collaborative skills with the ability to communicate proactively and cultivate strong relationships with team members at all levels across the company.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong business acumen and savvy, including excel and ability to create presentations.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent judgement and the ability to make sound decisions independently.</span></li> </ul> <p><strong>You will love this job if you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A leader that is inspiring, empathetic, and takes action when and where needed and challenges the status quo.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A strategic thinker with demonstrated experience in developing creative solutions to complex problems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A team player who can go deep in the weeds when needed, while also understanding the big picture.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable driving change and embracing innovation in face of ambiguity and complexity.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passionate about supporting a mission to improve healthcare through innovation and technology!</span></li> </ul> <p><strong>Benefits:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock options (extended post termination option exercise window for Omadans who are with us 3 years or more)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation to help you rest, recharge, and connect with loved ones</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly wellness days</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous paid parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Health, dental, and vision insurance (and above market employer contributions)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k retirement savings plan</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Two giftable Omada enrollments per calendar year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One day off per year to volunteer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">...and more!</span></li> </ul> <p><strong>About Omada Health:</strong><span style="font-weight: 400;"> Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. Working with health plans, employers, and health systems, the company delivers personalized interventions for individuals dealing with chronic conditions, musculoskeletal issues, anxiety, and depression. Combining data-powered human coaching, connected devices, and curriculums tailored to an individual’s specific conditions and circumstances, Omada has enrolled more than 450,000 participants across all 50 states. Omada’s partners include major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Cigna and Kaiser.</span></p> <p><span style="font-weight: 400;">We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.</span></p> Nov 16th, 2021 02:33PM Nov 16th, 2021 02:33PM Health Care Health Care Equipment & Services Health Care
private:omadahealth www.omadahealth.com boards.greenhouse.io Nov 16th, 2021 12:00AM Manager, Engineering (B2C) Open Member Engineering Remote, USA Nov 1st, 2021 12:00AM <p><span style="font-weight: 400;">Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.</span></p> <p><span style="font-weight: 400;">We are a San Francisco-based healthcare and technology company, and are looking for an experienced engineering manager to join our growing team. Our program supports people in making lifestyle changes to improve their health, and ultimately, their lives. </span></p> <p><span style="font-weight: 400;">As an engineering manager in our B2C business, you will lead a team of software engineers in shipping full stack web applications and features that support the overall experience for our members. The team’s goal is to create a unique member experience that balances the needs of both our customers and the business while using high quality and sustainable engineering practices including: CI/CD, TDD, and pair programming. </span></p> <p><strong>How you can make an impact:</strong></p> <ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead a team of engineers to execute against the highest value opportunities for the business</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with partners and stakeholders (e.g. Product, design, etc.) to prioritize the day-to-day of the team based on the team’s composition and capacity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Actively unblock the team so that they can make progress on their goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage performance of direct reports to the standards defined by the team’s manager in line with the rest of the engineering organization</span></li> </ul> </ul> <ul> <li><span style="font-weight: 400;">Provide growth opportunities for reports and give a path forward to help them achieve their career goals</span></li> </ul> <p><strong>You will love this job if you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Want to provide impact beyond your own individual contributions using hands-on leadership and influence to balance technical quality and time to market</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have excellent verbal and written communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Enjoy collaborating with technical and non-technical stakeholders to represent the needs of the engineering organization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have no issues having conversations about performance and communicating them directly to reports</span></li> </ul> <p><strong>What you need for this role:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of experience doing software development in a hands-on capacity with MVC frameworks and client-facing products</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of experience managing direct reports and leading a team to achieve their objectives </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication and collaboration skills (verbal and written)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise with CI/CD processes and frameworks</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable having difficult conversations with reports and other partners</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience capacity planning against a team’s composition and commitments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have worked directly supporting mobile applications (iOS/Android) in delivering a high quality end user experience</span></li> </ul> <p><strong>Bonus Points:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Wanting to remain in a hands-on capacity with the team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with a services oriented architecture</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Having done major re-architectures and migrating large data sets in past experiences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to support a part of a 24/7 on-call rotation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with containerization and orchestration (Docker, Nomad)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with performance tuning for web applications</span></li> <li><span style="font-weight: 400;">Experience with react-native to build mobile products</span></li> </ul> <p><strong>Technologies we use:</strong></p> <p><span style="font-weight: 400;">Redshift, Postgres, Ruby/Rails, React/Redux, NPM/Webpack, Git/GitLab, Docker, EC2, S3, SNS, SQS, Linux, Redis, Sidekiq, Searchkick, Sumologic, New Relic, PagerDuty, Rspec, Capybara, Cucumber</span></p> <p><strong>Benefits:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock options + extended post termination option exercise window (for Omadans who are with us 3 years or more)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Health, dental, and vision</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Healthy snacks and meals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Wellness events (e.g. running club)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Community volunteering</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k retirement savings plan</span></li> </ul> <p><strong>About Omada Health: </strong><span style="font-weight: 400;">We’ve pioneered digital behavioural medicine: an innovative approach to tackling the growing epidemic of type 2 diabetes, heart disease, and obesity. Our online programs combine world-class science, technology, and design to inspire and enable people everywhere to live free of chronic disease. Named one of Fast Company’s “50 Most Innovative Companies in the World,” our team includes passionate and talented individuals. Our approach has been embraced by major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Kaiser Permanente and BlueCross Blue Shield of Louisiana.</span></p> <p><span style="font-weight: 400;">We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.</span></p> Nov 16th, 2021 02:33PM Nov 16th, 2021 02:33PM Health Care Health Care Equipment & Services Health Care
private:omadahealth www.omadahealth.com boards.greenhouse.io Nov 16th, 2021 12:00AM Associate - Member Support - Remote Open Member Support Remote, USA Nov 1st, 2021 12:00AM <div>Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  </div> <div><br>Member Support Associates resolve issues and answer questions from our participants about the Omada program and the Omada app via email and phone. Associates and Specialists also act as our day-to-day lookouts for prevailing operational themes that are impacting our participants-- whether it’s working with the team to ensure tickets don’t miss SLA, detecting and synthesizing details of a major incident, or working across teams at Omada to ensure the Participant Support team is in sync with knowledge of our program and everyone is communicating accurate information. Associates and Specialists aren’t afraid to seize a leadership opportunity when they see an issue that affects our participants. They rally fast, ensuring the team is aligned and focused on near-term operational goals. You’ll thrive in this role if you are passionate about working on a team, able to nurture collaboration, hungry to learn the nuances of our digital health business, and enthusiastic about the ambiguity of a constantly changing start-up environment. Our team’s mission is to delight those we help, and resolve problems quickly, accurately, and with empathy. We strive to deliver a seamless Omada experience to our participants.</div> <div> </div> <div><strong data-stringify-type="bold">Your impact:</strong></div> <ul data-stringify-type="unordered-list" data-indent="0" data-border="false" data-border-radius-top-cap="false" data-border-radius-bottom-cap="false"> <li data-stringify-indent="0" data-stringify-border="0">Resolve email, phone and application cases swiftly and accurately with an empathetic mindset of putting Participants First</li> <li data-stringify-indent="0" data-stringify-border="0">Make each interaction with participants meaningful, and remove barriers to their success</li> <li data-stringify-indent="0" data-stringify-border="0">Be a subject matter expert in an area of the Omada business and ensure knowledge is bridged and shared with the support team so the team is always prepared to support participants with the latest knowledge</li> <li data-stringify-indent="0" data-stringify-border="0">Collaborate seamlessly and uphold our team’s culture of supporting each other’s success by being open and encouraging in communication, displaying good intentions and not putting your own needs before the needs of your teammates</li> <li data-stringify-indent="0" data-stringify-border="0">Lead and execute recurring support processes and tasks that enable our customers and delight our participants</li> <li data-stringify-indent="0" data-stringify-border="0">Maintain operational vigilance and provide leadership to solving critically impacting situations such as managing through tight SLA scenarios, widely-impacting product issues and other situations that  </li> <li data-stringify-indent="0" data-stringify-border="0">Master processes and systems and identify improvement areas, to advance our craft</li> <li data-stringify-indent="0" data-stringify-border="0">Constantly improve documentation, including knowledge bases and standard operating procedures to support systematic case resolution by our team</li> </ul> <div><strong data-stringify-type="bold">Requirements:</strong></div> <ul> <li>Must be able to work 11:00am-8:00pm shift</li> <li>Bilingual, must be fluent in Spanish</li> </ul> <div><strong data-stringify-type="bold">You will be successful in this role if you have:</strong></div> <ul data-stringify-type="unordered-list" data-indent="0" data-border="false" data-border-radius-top-cap="false" data-border-radius-bottom-cap="false"> <li data-stringify-indent="0" data-stringify-border="0">1+ years experience (Associate) in a support, customer care or operations role, preferably at a startup</li> <li data-stringify-indent="0" data-stringify-border="0">A positive and calming presence, as you prioritize and progress in a quick-paced environment</li> <li data-stringify-indent="0" data-stringify-border="0">The ability (and desire) to lead without authority</li> <li data-stringify-indent="0" data-stringify-border="0">A love for process and efficiency, and a drive to improve process through problem analysis, testing, iteration and validation</li> <li data-stringify-indent="0" data-stringify-border="0">Resourcefulness, flexibility, and diligence to solve any issues that arise</li> <li data-stringify-indent="0" data-stringify-border="0">A “yes and”, ready-to-serve commitment to our team and participants</li> <li data-stringify-indent="0" data-stringify-border="0">Passion for a career in Operations and for Omada Health’s mission</li> </ul> <div><strong data-stringify-type="bold">You will love this job if this describes you:</strong></div> <ul data-stringify-type="unordered-list" data-indent="0" data-border="false" data-border-radius-top-cap="false" data-border-radius-bottom-cap="false"> <li data-stringify-indent="0" data-stringify-border="0">Rather than be given a playbook, you want to be part of improving and inventing a playbook and its processes</li> <li data-stringify-indent="0" data-stringify-border="0">You are first to tackle toughest support cases, enjoying the challenge of solving new issues well</li> <li data-stringify-indent="0" data-stringify-border="0">You take care of people in the process, from how you respond to a customer’s frustration to how you involve teammates in input and decisions</li> <li data-stringify-indent="0" data-stringify-border="0">You mindfully manage your stress levels, focus on what matters most in managing your time, and maintain a positive, calm presence within a startup environment</li> </ul> <div><strong data-stringify-type="bold"><em data-stringify-type="italic">Note: A requirement for this role includes ability to work the last two weeks of December, and January through March without vacation time off, potentially including holidays. </em></strong></div> <div> </div> <div><strong data-stringify-type="bold">Bonus:</strong></div> <ul data-stringify-type="unordered-list" data-indent="0" data-border="false" data-border-radius-top-cap="false" data-border-radius-bottom-cap="false"> <li data-stringify-indent="0" data-stringify-border="0">You’ve been part of a growing support team at a startup</li> <li data-stringify-indent="0" data-stringify-border="0">You have success stories from identifying and landing process improvement projects</li> <li data-stringify-indent="0" data-stringify-border="0">You are interested in a career in support, healthcare and technology</li> </ul> <div> </div> <div><strong data-stringify-type="bold">About Omada Health:</strong> Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. Working with health plans, employers, and health systems, the company delivers personalized interventions for individuals dealing with chronic conditions, musculoskeletal issues, anxiety, and depression. Combining data-powered human coaching, connected devices, and curriculums tailored to an individual’s specific conditions and circumstances, Omada has enrolled more than 450,000 participants across all 50 states. Omada’s partners include major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Cigna and Kaiser.We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.</div> <ul> <li> <div><strong data-stringify-type="bold">Benefits</strong>:</div> <ul data-stringify-type="unordered-list" data-indent="0" data-border="false" data-border-radius-top-cap="false" data-border-radius-bottom-cap="false"> <li data-stringify-indent="0" data-stringify-border="0">Competitive salary</li> <li data-stringify-indent="0" data-stringify-border="0">Stock options (extended post termination option exercise window for Omadans who are with us 3 years or more)</li> <li data-stringify-indent="0" data-stringify-border="0">Flexible vacation to help you rest, recharge, and connect with loved ones</li> <li data-stringify-indent="0" data-stringify-border="0">Generous parental leave</li> <li data-stringify-indent="0" data-stringify-border="0">Health, dental, and vision insurance (and above market employer contributions)</li> <li data-stringify-indent="0" data-stringify-border="0">401k retirement savings plan</li> <li data-stringify-indent="0" data-stringify-border="0">Two giftable Omada enrollments per calendar year</li> <li data-stringify-indent="0" data-stringify-border="0">...and more!</li> </ul> </li> </ul> Nov 16th, 2021 02:33PM Nov 16th, 2021 02:33PM Health Care Health Care Equipment & Services Health Care
private:omadahealth www.omadahealth.com boards.greenhouse.io Nov 16th, 2021 12:00AM Device Experience Program Manager - Remote Open Member Support Remote, USA Nov 1st, 2021 12:00AM <p><span style="font-weight: 400;">Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  </span></p> <p><strong>Job overview:</strong></p> <p> </p> <p><span style="font-weight: 400;">The field of connected devices that help inform and support individuals with the management of their health is rapidly evolving. At Omada, we believe connected devices including scales, blood pressure monitors, blood glucose meters, and continuous glucose monitoring systems are powerful tools that both keep our members connected to real-time information about their health and help inform how Omada’s care teams (health coaches, specialists, and health care providers) can best support our members in making meaningful improvements in managing their health. </span></p> <p> </p> <p><span style="font-weight: 400;">As Manager, Device Experience you will report to Omada’s Senior Director of Member Operations and Device Strategy and be responsible for ensuring Omada’s connected devices are driving value for our members, for our care teams, and for Omada. To do this, you will partner with leaders across Omada to define our device strategy and deliver the device experiences we intend for our members and our care teams. Facilitating productive cross-functional relationships to drive an improved overall device experience will be a core responsibility for this role including working with Product, Engineering, Clinical, Clinical Operations, Health Coaching Operations, Member Support, Supply Chain, Data Analytics, and our Legal, Regulatory, & Compliance teams.  You will work on projects with 3 different planning horizons:  tactical (operationalizing and scaling incident and request processes with our Member Support team), short-term (increasing member engagement measured by activation working with the Care Delivery and Product teams), and long-term (how Omada positions devices in its integrated virtual clinic working with the Commercial team).  </span></p> <p> </p> <p><strong>Your impact:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Evangelize the importance of device use alongside the software and human components of our product amongst a broad stakeholder group including our Commercial, Marketing, Product, Care Delivery, and Clinical teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead efforts to define effective device usage patterns and execute initiatives to increase usage of devices by developing and monitoring goals and KPIs</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Own the Omada-designed aspects of our device experience partnering with Product Design and Clinical to ensure the device experience for our members is conducive to desired device usage patterns</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own, iterate on and deliver device performance metrics to the Supply Chain team as a component of vendor management and make improvements based on performance data as a feedback loop</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure cross-functional stakeholders understand the current usage patterns for our devices and how they compare to our desired usage patterns</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with FP&A to monitor the ROI from our investment in devices and ensure our device strategy and overall device experience is supporting our revenue goals</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead efforts to define and implement near-term and long-term strategies for our device offering </span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish and document cross-functional needs for device performance relative to available solutions in the market and align requirements for existing and new device offerings with the Supply Chain team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stay abreast of new connected device technologies and developments in healthcare related to home monitoring of health information</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner on NPI processes with the Supply Chain team when new devices are adopted to execute against the defined device strategy</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure our Commercial and Marketing teams are able to accurately and effectively represent our device offering in the market</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support efforts to better leverage our device offering as part of Omada’s demand generation and sales processes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own the feedback loop to improve our device offering and messaging based on feedback from the market</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure our Care Delivery and Clinical Service teams have a comprehensive understanding of our device offering and device functionality</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop resources and trainings on our device offering and device functionality for Omada’s health care professionals (health coaches, specialists, and health care providers)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop resources and trainings to enable our Member Support team to effectively manage member issues related to our devices</span></li> </ul> </ul> <p> </p> <p><strong>You will be successful in this job if you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Have implemented and/or operated a remote patient monitoring program using </span><a href="https://www.fda.gov/medical-devices/device-advice-comprehensive-regulatory-assistance/overview-device-regulation"><span style="font-weight: 400;">FDA regulated medical devices</span></a></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have worked tactically AND on short and long-term strategic projects</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience improving user adoption and retention for connected devices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are anchored in data-driven decision making, have established KPIs and implemented continuous improvement initiatives measured with KPIs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum of 3-years in a role requiring broad pan-organizational cross-functional collaboration and coordination, with 5-8+ years of professional experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional interpersonal skills, enabling strong alignment with partners and navigation of conflict constructively</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Efficient and effective communication and presentation abilities, with ability to tailor approach to best reach intended audience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solutions-oriented strategic thinker with a bias for action who can easily identify high-priority, high-impact projects and drive projects to completion</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to navigate uncertainty with agility and maintain appropriate forward momentum with strong core team engagement</span></li> </ul> <p> </p> <p><strong>You will love this job if you are:</strong></p> <ul> <li style="font-weight: 400;"><strong>A Self-Starter</strong><span style="font-weight: 400;">, who has the ability to think creatively, with long-term goals in mind, while focusing on executing against day-to-day needs</span></li> <li style="font-weight: 400;"><strong>A Learner</strong><span style="font-weight: 400;">, who is eager to continuously explore the rapidly evolving space of connected medical devices</span></li> <li style="font-weight: 400;"><strong>A Problem-Solver</strong><span style="font-weight: 400;">, who uses multi-tasking and project management skills to respond proactively to challenges both in and out of your control</span></li> <li style="font-weight: 400;"><strong>A Go-Getter</strong><span style="font-weight: 400;">, who loves working alongside others who have a strong work ethic and has a willingness to go the extra mile </span></li> <li style="font-weight: 400;"><strong>A Facilitator</strong><span style="font-weight: 400;">, with a resourceful ability to respond to changes without missing a beat, a positive “roll up your sleeves” attitude, and a process-oriented nature</span></li> <li style="font-weight: 400;"><strong>A Planner</strong><span style="font-weight: 400;">, who has incredible organizational skills and the ability to adapt to the unexpected </span></li> </ul> <p> </p> <p><strong>Bonus points for:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience leading NPI processes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience supporting the delivery of digital healthcare</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience using Tableau or similar BI platforms</span></li> </ul> <p> </p> <p><strong>Benefits:</strong><span style="font-weight: 400;"><br><br></span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stock options (extended post termination option exercise window for Omadans who are with us 3 years or more)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation to help you rest, recharge, and connect with loved ones</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Health, dental, and vision insurance (and above market employer contributions)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k retirement savings plan</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Two giftable Omada enrollments per calendar year</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One day off per year to volunteer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">...and more!</span></li> </ul> <p><span style="font-weight: 400;"><br><br></span></p> <p><strong>About Omada Health:</strong><span style="font-weight: 400;"> Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. Working with health plans, employers, and health systems, the company delivers personalized interventions for individuals dealing with chronic conditions, musculoskeletal issues, anxiety, and depression. Combining data-powered human coaching, connected devices, and curriculums tailored to an individual’s specific conditions and circumstances, Omada has enrolled more than 450,000 participants across all 50 states. Omada’s partners include major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Cigna and Kaiser.</span></p> <p> </p> <p><span style="font-weight: 400;">We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.</span></p> Nov 16th, 2021 02:33PM Nov 16th, 2021 02:33PM Health Care Health Care Equipment & Services Health Care
private:omadahealth www.omadahealth.com boards.greenhouse.io Nov 16th, 2021 12:00AM Sr. Product Manager, Billing & Enterprise - Remote Open Product Management Remote, USA Nov 1st, 2021 12:00AM <h3><strong>Sr. Product Manager, Billing & Enterprise</strong></h3> <p><span style="font-weight: 400;">Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  </span></p> <p><strong>Job overview</strong></p> <p><span style="font-weight: 400;">Omada Health has evolved from being synonymous with Diabetes Prevention to now offering 5 care programs including Diabetes Prevention, MSK, Behavioral Health, Diabetes and Hypertension. These products are all based on our foundation of sustainable behavior change using technology to empower the care teams behind the technology to deliver incredible care and outcomes for our members.. You will be responsible for working with cross-functional leaders across the company to ensure that the products and programs we build have maximum market impact. </span></p> <p><span style="font-weight: 400;">You will work closely with the product design, research, engineering, clinical and commercial teams to drive innovation and value for all of our key customer segments. You and your team will define the highest priority market problems to solve and build creative and scalable solutions to these problems working in concert with other product teams.  You will primarily focus on enhancing systems that power Omada’s data information exchange infrastructure, billing and contracting tools, and multi-product deployment engine.  You will also be responsible for building the voice of the customer muscle, and translating company strategy into product execution (strategy to roadmap to execution). Your job is to identify and work through dependencies across the organization so that when products launch, they generate business impact.</span></p> <p><span style="font-weight: 400;">This is a unique role which requires an understanding of the market dynamics, company and product strategy and helping to ensure that the many moving parts work together as a cohesive whole. This is a role that requires strong execution and influence across the organization. </span></p> <p><strong>Your impact:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Define buyer personas and help bring the voice of the customer to the Product team to support designing for buyers and their members</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own the enterprise roadmap in close partnership with relevant stakeholders in the organization, including Technical Program Managers, Commercial, Compliance/Legal, and Finance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Focus the company on future growth areas that drive business value and deliver a strong ROI of meaningful platform investments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive product requirements and work with multiple product teams to build appropriate lightweight and consistent processes (e.g. product reviews, feature specifications)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead full life-cycle product planning approaches from market and customer research, positioning and pricing to successful go-to-market launches (working closely with other teams where needed, e.g., pricing, product marketing)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guide cross-functional teams and leadership through making difficult trade-offs based on company priorities and impact</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Define the future platform capabilities that enables Omada Health to lead in the market and integrate with the most complex healthcare IT landscapes</span></li> </ul> <p><strong>Requirements:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of market and product management experience supporting technical solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of experience in running multiple large projects</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with an API-1st strategy and modern cloud architecture or systems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise in using both qualitative insights and quantitative findings for market analysis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience helping define and report against OKRs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong people/relationship skills, experience understanding team dynamics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and oral communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent organizational and analytical skills with strong technical understanding</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Thrives on attention to detail and process efficiency</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in a STEM field</span></li> </ul> <p><strong>Bonus points for:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working in the life sciences or healthcare industry</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience delivering technical solutions to large enterprise customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advanced SQL skills</span></li> </ul> <p><strong>Benefits:</strong><span style="font-weight: 400;"><br><br></span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexible vacation to help you rest, recharge, and connect with loved ones</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Health, dental, and vision insurance (and above market employer contributions)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Remote-first office and company culture with work from home stipends</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Wellness events (e.g. running club)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Community volunteering opportunities, plus one day off per year to volunteer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k retirement savings plan</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">...and more!</span><span style="font-weight: 400;"><br><br></span></li> </ul> <p><strong>About Omada Health:</strong><span style="font-weight: 400;"> We’ve pioneered digital behavioral medicine: an innovative approach to tackling the growing epidemic of diabetes, heart disease, and obesity. Our online programs combine world-class science, technology, and design to inspire and enable people everywhere to live free of chronic disease. Named one of Fast Company’s “50 Most Innovative Companies in the World,” our team includes passionate and talented individuals. Our approach has been embraced by major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Kaiser Permanente and Blue Cross Blue Shield of Louisiana.</span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;">We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.</span></p> Nov 16th, 2021 02:33PM Nov 16th, 2021 02:33PM Health Care Health Care Equipment & Services Health Care

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