Job Listings

Track Pager hiring and firing trends, filtered by title, location, type, date, category and date of posting.
Ticker Symbol Entity Name Domain As Of Date Title URL Brand Category Location Text City State Country Posted Date Number of Openings Description Salary Salary Currency Salary Description Coordinates Date Added Date Updated Company Name Sector Industry
private:pager pager.com pager.com Dec 22nd, 2020 12:00AM Implementation Associate Open Operations New York, NY, United States New York NY USA Nov 4th, 2020 12:00AM <p><span style="text-decoration: underline;"><em><strong>Implementation Associate</strong></em></span></p> <p><span style="font-weight: 400;">Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through its proprietary cloud-based technology, Pager brings consumers, nurses, doctors and other members of the care team together through text, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.</span></p> <p><span style="font-weight: 400;">Pager is looking to hire an </span><strong>Implementation</strong> <strong>Associate</strong><span style="font-weight: 400;"> to onboard, implement, and service key client accounts while anticipating client needs and actively coordinating with a cross-organizational project team.  The Implementation Associate will report to the Partner Implementation Manager. </span><span style="font-weight: 400;">You’ll be working in a fast-paced collaborative environment with the Product, Engineering, and Clinical Operations teams who will support your implementation efforts. You will also work daily with the Implementation Team and have a strong partnership with the Customer Success team to ensure proper handoff of responsibilities after a partner implementation is completed.</span></p> <p> </p> <p><strong>RESPONSIBILITIES</strong></p> <p><span style="font-weight: 400;">Become an established resource and execute successfully:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist with implementations, integrations, and the Customer Success handoff</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Translate client contract requirements into trackable implementation workstreams and tasks</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist in the development and deployment of scalable processes, policies, and procedures</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner cross-departmentally to project manage internal resources required to solve client business challenges</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with Customer Success to ensure an orderly transition between the sales cycle, implementation stages, and post-launch optimization and stabilization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with analytics resources on data requirements for both internal and external stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify and curate metric packages clearly demonstrating business needs/challenges, process optimization, and markers of success</span></li> </ul> <p><span style="font-weight: 400;">Interface with cross-functional teams and participate in complex implementations on behalf of enterprise clients:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Own meaningful workstreams in the global launch plan and coordinate program launch plus execution activities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Represent Pager’s brand with payers, providers, and ancillary organizations in a courteous and professional manner</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with cross-functional teams to meet milestones that lead to timely program launches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Integration Managers and Engineers to successfully configure and deploy Pager’s platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Communicate project status and challenges and make recommendations for swift and appropriate resolution</span></li> </ul> <p><span style="font-weight: 400;">Work closely with internal teams to continually refine and improve the Pager platform:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Coordinate daily with the Implementation team to ensure project deliverables are on track and completed on time</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with the Product team to accurately translate end-user needs into product requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with the Command Center team to ensure proper patient care protocols are in place to support triage and care coordination efforts</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with the Marketing and Engagement teams to develop tactical engagements designed to maximize brand equity and achieve sustainable patient growth and utilization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support Business Development efforts through effective documentation of repeatable processes and success stories<br></span></li> </ul> <p><strong>REQUIRED SKILLS</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Highly analytical and able to draw conclusions and make recommendations based upon findings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must have the ability to prioritize and meet deadlines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must possess a high degree of professionalism and ability to handle confidential information</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated ability to adjust easily to new and changed situations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">High caliber customer service and ability to maintain demeanor under extreme pressure</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable working in hands-on, deadline-driven environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable speaking to all levels of company and client personnel</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to produce analysis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">“Can do” attitude with an ability to develop a contingency plan to mitigate challenges</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Extensive knowledge of payers and/or providers<br><br></span></li> </ul> <p><strong>REQUIRED EXPERIENCE</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum of 2-3 years of healthcare experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Client facing experience required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Healthcare and tech experience preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's Degree required</span></li> </ul> <p><span style="font-weight: 400;">At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.</span></p> Dec 22nd, 2020 10:39AM Dec 22nd, 2020 10:39AM Pager Health Care Equipment & Services
private:pager pager.com pager.com Dec 23rd, 2020 12:00AM Design Director - Remote Open Product New York, NY, United States New York NY USA Oct 12th, 2020 12:00AM <div class="p-rich_text_section"> <p><span style="font-weight: 400;">Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors and other members of the care team together through secure chat, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.</span></p> <p><span style="font-weight: 400;">Pager is hiring a </span><strong>Design Director</strong><span style="font-weight: 400;"> to </span><span style="font-weight: 400;">drive the coordinated design vision, direction and execution supporting multiple client needs and company objectives while simultaneously maintaining clear communications across the organization.  </span></p> <p><strong>Responsibilities</strong><span style="font-weight: 400;"> </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish and execute holistic design visions across our Consumer and Enterprise products. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a disruptor with strong vision and leading from the front. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Actively practice and evangelize the customer-centric thinking organizationally</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Play a strong thought partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission and vision</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with the rest of the design leadership team to build the holistic journey in three-sided marketplace</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Recruit best talents who will raise the bar.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build a culture that elevates the team, in terms of both performance and morale</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish the operating model that increases the team’s effectiveness</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Align the team’s priorities and deliverables to the company’s overarching strategy and goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the inspirational leader by your creativity, vision, commitment, and persistence</span></li> </ul> <p><strong>Ideal Candidate</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong portfolio showcasing the problem-solving skills both for consumer facing and enterprise facing products.  </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of experience in design, with a minimum of 3 years in team building and management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have managed a team of 5 or more</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluency in the latest product design trends, tools, and technology cross-platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prior design experience in a healthtech industry is preferred</span></li> </ul> <br><br></div> <div class="p-rich_text_section">At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</div> Dec 23rd, 2020 09:12AM Dec 23rd, 2020 09:12AM Pager Health Care Equipment & Services
private:pager pager.com pager.com Dec 23rd, 2020 12:00AM Director of Engineering Open Engineering New York, NY, United States New York NY USA Oct 20th, 2020 12:00AM <p><span style="font-weight: 400;">Pager is looking for a </span><strong>Director of Engineering </strong><span style="font-weight: 400;">to lead our Feature Squads as they develop mobile and web based applications that empower both patients and clinicians. This is an ideal opportunity for a leader to work in a high velocity, high impact environment and cultivate a growing team of bright, passionate engineers.</span></p> <p><span style="font-weight: 400;">Our growing Engineering team is composed of over 55 Engineers and nearly 70 members in the overall department from diverse backgrounds in mobile, web, backend, platform and machine learning. You will be working with individuals who are very passionate about their craft and share their opinions in healthy debate. Our team is located in New York City, across the US and around the world. </span></p> <p><strong>You’re a good fit if:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 5+ years of overall engineering management experience with recent experience managing 25+ direct and indirect reports</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 2+ years of experience managing managerial level employees</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have managed the development of Consumer facing Web and/or Mobile apps</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have previous development experience in continuous integration environments (Circle, Jenkins, etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have extensive experience in cloud-based environments (AWS, Google Engine, etc)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a comprehensive understanding of database systems (Postgres, mySQL, Mongo) and backend architecture (microservice, SOA, etc)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are a leader that motivates the team and leads by example in a transparent way</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are smart and get things done in an organized and detail-oriented manner</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are a voice of truth and provide a sense of reality to a technical conversation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are responsible first and foremost for an execution arm of the department and contribute to our overall strategy </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have familiarity with reiterative processes, following roadmaps and reducing technical debt</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You don’t shy away from feedback, giving or providing it</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You love cultivating strong relationships with stakeholders which will include Leadership Team, Product, and other Engineering teams as well as the internal and external users of our product </span></li> </ul> <p><strong>Nice to Have skills/experience:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Start Up experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Healthcare experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree in Computer Science, Engineering, Mathematics, or Physics, etc.</span></li> </ul> <p><strong>OUR TECH STACK</strong></p> <p><span style="font-weight: 400;">Frontend</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">React, Vue.js, </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Redux, VueX</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Jest for unit testing</span></li> </ul> <p><span style="font-weight: 400;">Backend</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Node.js</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mongo, Postgres, Redis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">RabbitMQ</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hapijs, @hapi/code, @hapi/lab</span></li> </ul> <p><span style="font-weight: 400;">Mobile: </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Native iOS </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Native Android</span></li> </ul> <p><span style="font-weight: 400;">Platform</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Go</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Jenkins, Drone, Cloudbuild</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Docker & K8S,</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Google Cloud, AWS</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">IaC: Terraform, Helm</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Observability & Alerting: Prometheus, Grafana, New Relic, Sentry, Pagerduty</span></li> </ul> <p><span style="font-weight: 400;">We strive for service oriented architecture (help us break the monolith!) and we try to adhere to  open source development style/standards.</span></p> <p><span style="font-weight: 400;">At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</span></p> Dec 23rd, 2020 09:12AM Dec 23rd, 2020 09:12AM Pager Health Care Equipment & Services
private:pager pager.com pager.com Dec 24th, 2020 12:00AM RVP of Sales Open Business Development New York, NY, United States New York NY USA Oct 2nd, 2020 12:00AM <p><strong>RVP of Sales </strong></p> <p><span style="font-weight: 400;">Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors and other members of the care team together through text, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.</span></p> <p><span style="font-weight: 400;">Pager is hiring a </span><strong>RVP of Sales</strong><span style="font-weight: 400;"> to fuel the growth of our business.The Business Development team drives Pager’s expansion by building new partnerships with healthcare companies, and grows existing relationships by attacking untapped verticals. This role will lead the entire full cycle sales process alongside our VP of Sales by prospecting and driving these new partnerships in the industry while reporting to our CEO.</span> </p> <p><strong>RESPONSIBILITIES</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Generate leads and drive the development of new business deals with payers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own a book of business, seeing deals throughout all stages in a complex, consultative, solutions type long-term sales cycle</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage our process for qualifying leads, building solutions, and serve as the key point of contact for prospects as they enter our pipeline</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead analysis and support strategy to drive forward new revenue opportunities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Spearhead cross-functional due diligence, partnering with many internal teams including Product, Engineering, Operations, and Client Services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage contract negotiations, partnering with our legal and leadership teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Represent Pager at industry events and conferences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Travel up to 50-75% will be required</span></li> </ul> <p><strong>IDEAL CANDIDATE</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of professional experience in sales roles</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience selling SaaS solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience selling into payer companies is highly required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Consulting experience is a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We are a fast-paced, agile startup, so experience in a high-growth environment is a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong strategic and analytical aptitude</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">MBA or equivalent is a plus</span></li> </ul> <p><span style="font-weight: 400;">At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br></span></p> Dec 24th, 2020 09:18AM Dec 24th, 2020 09:18AM Pager Health Care Equipment & Services
private:pager pager.com pager.com Dec 24th, 2020 12:00AM Design Director - Remote Open Product New York, NY, United States New York NY USA Oct 12th, 2020 12:00AM <div class="p-rich_text_section"> <p><span style="font-weight: 400;">Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors and other members of the care team together through secure chat, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.</span></p> <p><span style="font-weight: 400;">Pager is hiring a </span><strong>Design Director</strong><span style="font-weight: 400;"> to </span><span style="font-weight: 400;">drive the coordinated design vision, direction and execution supporting multiple client needs and company objectives while simultaneously maintaining clear communications across the organization.  </span></p> <p><strong>Responsibilities</strong><span style="font-weight: 400;"> </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish and execute holistic design visions across our Consumer and Enterprise products. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a disruptor with strong vision and leading from the front. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Actively practice and evangelize the customer-centric thinking organizationally</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Play a strong thought partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission and vision</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with the rest of the design leadership team to build the holistic journey in three-sided marketplace</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Recruit best talents who will raise the bar.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build a culture that elevates the team, in terms of both performance and morale</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish the operating model that increases the team’s effectiveness</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Align the team’s priorities and deliverables to the company’s overarching strategy and goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the inspirational leader by your creativity, vision, commitment, and persistence</span></li> </ul> <p><strong>Ideal Candidate</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong portfolio showcasing the problem-solving skills both for consumer facing and enterprise facing products.  </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of experience in design, with a minimum of 3 years in team building and management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have managed a team of 5 or more</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluency in the latest product design trends, tools, and technology cross-platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prior design experience in a healthtech industry is preferred</span></li> </ul> <br><br></div> <div class="p-rich_text_section">At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</div> Dec 24th, 2020 09:18AM Dec 24th, 2020 09:18AM Pager Health Care Equipment & Services
private:pager pager.com pager.com Dec 25th, 2020 12:00AM Design Director - Remote Open Product New York, NY, United States New York NY USA Oct 12th, 2020 12:00AM <div class="p-rich_text_section"> <p><span style="font-weight: 400;">Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors and other members of the care team together through secure chat, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.</span></p> <p><span style="font-weight: 400;">Pager is hiring a </span><strong>Design Director</strong><span style="font-weight: 400;"> to </span><span style="font-weight: 400;">drive the coordinated design vision, direction and execution supporting multiple client needs and company objectives while simultaneously maintaining clear communications across the organization.  </span></p> <p><strong>Responsibilities</strong><span style="font-weight: 400;"> </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish and execute holistic design visions across our Consumer and Enterprise products. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a disruptor with strong vision and leading from the front. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Actively practice and evangelize the customer-centric thinking organizationally</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Play a strong thought partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission and vision</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with the rest of the design leadership team to build the holistic journey in three-sided marketplace</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Recruit best talents who will raise the bar.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build a culture that elevates the team, in terms of both performance and morale</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish the operating model that increases the team’s effectiveness</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Align the team’s priorities and deliverables to the company’s overarching strategy and goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the inspirational leader by your creativity, vision, commitment, and persistence</span></li> </ul> <p><strong>Ideal Candidate</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong portfolio showcasing the problem-solving skills both for consumer facing and enterprise facing products.  </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of experience in design, with a minimum of 3 years in team building and management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have managed a team of 5 or more</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluency in the latest product design trends, tools, and technology cross-platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prior design experience in a healthtech industry is preferred</span></li> </ul> <br><br></div> <div class="p-rich_text_section">At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</div> Dec 25th, 2020 09:59AM Dec 25th, 2020 09:59AM Pager Health Care Equipment & Services
private:pager pager.com pager.com Dec 25th, 2020 12:00AM Director of Engineering Open Engineering New York, NY, United States New York NY USA Oct 20th, 2020 12:00AM <p><span style="font-weight: 400;">Pager is looking for a </span><strong>Director of Engineering </strong><span style="font-weight: 400;">to lead our Feature Squads as they develop mobile and web based applications that empower both patients and clinicians. This is an ideal opportunity for a leader to work in a high velocity, high impact environment and cultivate a growing team of bright, passionate engineers.</span></p> <p><span style="font-weight: 400;">Our growing Engineering team is composed of over 55 Engineers and nearly 70 members in the overall department from diverse backgrounds in mobile, web, backend, platform and machine learning. You will be working with individuals who are very passionate about their craft and share their opinions in healthy debate. Our team is located in New York City, across the US and around the world. </span></p> <p><strong>You’re a good fit if:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 5+ years of overall engineering management experience with recent experience managing 25+ direct and indirect reports</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 2+ years of experience managing managerial level employees</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have managed the development of Consumer facing Web and/or Mobile apps</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have previous development experience in continuous integration environments (Circle, Jenkins, etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have extensive experience in cloud-based environments (AWS, Google Engine, etc)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a comprehensive understanding of database systems (Postgres, mySQL, Mongo) and backend architecture (microservice, SOA, etc)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are a leader that motivates the team and leads by example in a transparent way</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are smart and get things done in an organized and detail-oriented manner</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are a voice of truth and provide a sense of reality to a technical conversation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are responsible first and foremost for an execution arm of the department and contribute to our overall strategy </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have familiarity with reiterative processes, following roadmaps and reducing technical debt</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You don’t shy away from feedback, giving or providing it</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You love cultivating strong relationships with stakeholders which will include Leadership Team, Product, and other Engineering teams as well as the internal and external users of our product </span></li> </ul> <p><strong>Nice to Have skills/experience:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Start Up experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Healthcare experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree in Computer Science, Engineering, Mathematics, or Physics, etc.</span></li> </ul> <p><strong>OUR TECH STACK</strong></p> <p><span style="font-weight: 400;">Frontend</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">React, Vue.js, </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Redux, VueX</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Jest for unit testing</span></li> </ul> <p><span style="font-weight: 400;">Backend</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Node.js</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mongo, Postgres, Redis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">RabbitMQ</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hapijs, @hapi/code, @hapi/lab</span></li> </ul> <p><span style="font-weight: 400;">Mobile: </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Native iOS </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Native Android</span></li> </ul> <p><span style="font-weight: 400;">Platform</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Go</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Jenkins, Drone, Cloudbuild</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Docker & K8S,</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Google Cloud, AWS</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">IaC: Terraform, Helm</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Observability & Alerting: Prometheus, Grafana, New Relic, Sentry, Pagerduty</span></li> </ul> <p><span style="font-weight: 400;">We strive for service oriented architecture (help us break the monolith!) and we try to adhere to  open source development style/standards.</span></p> <p><span style="font-weight: 400;">At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</span></p> Dec 25th, 2020 09:59AM Dec 25th, 2020 09:59AM Pager Health Care Equipment & Services
private:pager pager.com pager.com Dec 26th, 2020 12:00AM Design Director - Remote Open Product New York, NY, United States New York NY USA Oct 12th, 2020 12:00AM <div class="p-rich_text_section"> <p><span style="font-weight: 400;">Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors and other members of the care team together through secure chat, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.</span></p> <p><span style="font-weight: 400;">Pager is hiring a </span><strong>Design Director</strong><span style="font-weight: 400;"> to </span><span style="font-weight: 400;">drive the coordinated design vision, direction and execution supporting multiple client needs and company objectives while simultaneously maintaining clear communications across the organization.  </span></p> <p><strong>Responsibilities</strong><span style="font-weight: 400;"> </span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish and execute holistic design visions across our Consumer and Enterprise products. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a disruptor with strong vision and leading from the front. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Actively practice and evangelize the customer-centric thinking organizationally</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Play a strong thought partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission and vision</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with the rest of the design leadership team to build the holistic journey in three-sided marketplace</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Recruit best talents who will raise the bar.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build a culture that elevates the team, in terms of both performance and morale</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish the operating model that increases the team’s effectiveness</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Align the team’s priorities and deliverables to the company’s overarching strategy and goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the inspirational leader by your creativity, vision, commitment, and persistence</span></li> </ul> <p><strong>Ideal Candidate</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong portfolio showcasing the problem-solving skills both for consumer facing and enterprise facing products.  </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of experience in design, with a minimum of 3 years in team building and management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have managed a team of 5 or more</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluency in the latest product design trends, tools, and technology cross-platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prior design experience in a healthtech industry is preferred</span></li> </ul> <br><br></div> <div class="p-rich_text_section">At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</div> Dec 26th, 2020 09:07AM Dec 26th, 2020 09:07AM Pager Health Care Equipment & Services
private:pager pager.com pager.com Nov 20th, 2020 12:00AM Implementation Associate Open Operations New York, NY, United States New York NY USA Nov 4th, 2020 12:00AM <p><span style="text-decoration: underline;"><em><strong>Implementation Associate</strong></em></span></p> <p><span style="font-weight: 400;">Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through its proprietary cloud-based technology, Pager brings consumers, nurses, doctors and other members of the care team together through text, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.</span></p> <p><span style="font-weight: 400;">Pager is looking to hire an </span><strong>Implementation</strong> <strong>Associate</strong><span style="font-weight: 400;"> to onboard, implement, and service key client accounts while anticipating client needs and actively coordinating with a cross-organizational project team.  The Implementation Associate will report to the Partner Implementation Manager. </span><span style="font-weight: 400;">You’ll be working in a fast-paced collaborative environment with the Product, Engineering, and Clinical Operations teams who will support your implementation efforts. You will also work daily with the Implementation Team and have a strong partnership with the Customer Success team to ensure proper handoff of responsibilities after a partner implementation is completed.</span></p> <p> </p> <p><strong>RESPONSIBILITIES</strong></p> <p><span style="font-weight: 400;">Become an established resource and execute successfully:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist with implementations, integrations, and the Customer Success handoff</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Translate client contract requirements into trackable implementation workstreams and tasks</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist in the development and deployment of scalable processes, policies, and procedures</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner cross-departmentally to project manage internal resources required to solve client business challenges</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with Customer Success to ensure an orderly transition between the sales cycle, implementation stages, and post-launch optimization and stabilization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with analytics resources on data requirements for both internal and external stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify and curate metric packages clearly demonstrating business needs/challenges, process optimization, and markers of success</span></li> </ul> <p><span style="font-weight: 400;">Interface with cross-functional teams and participate in complex implementations on behalf of enterprise clients:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Own meaningful workstreams in the global launch plan and coordinate program launch plus execution activities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Represent Pager’s brand with payers, providers, and ancillary organizations in a courteous and professional manner</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with cross-functional teams to meet milestones that lead to timely program launches</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Integration Managers and Engineers to successfully configure and deploy Pager’s platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Communicate project status and challenges and make recommendations for swift and appropriate resolution</span></li> </ul> <p><span style="font-weight: 400;">Work closely with internal teams to continually refine and improve the Pager platform:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Coordinate daily with the Implementation team to ensure project deliverables are on track and completed on time</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with the Product team to accurately translate end-user needs into product requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with the Command Center team to ensure proper patient care protocols are in place to support triage and care coordination efforts</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with the Marketing and Engagement teams to develop tactical engagements designed to maximize brand equity and achieve sustainable patient growth and utilization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support Business Development efforts through effective documentation of repeatable processes and success stories<br></span></li> </ul> <p><strong>REQUIRED SKILLS</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Highly analytical and able to draw conclusions and make recommendations based upon findings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must have the ability to prioritize and meet deadlines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must possess a high degree of professionalism and ability to handle confidential information</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated ability to adjust easily to new and changed situations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">High caliber customer service and ability to maintain demeanor under extreme pressure</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable working in hands-on, deadline-driven environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable speaking to all levels of company and client personnel</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to produce analysis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">“Can do” attitude with an ability to develop a contingency plan to mitigate challenges</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Extensive knowledge of payers and/or providers<br><br></span></li> </ul> <p><strong>REQUIRED EXPERIENCE</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum of 2-3 years of healthcare experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Client facing experience required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Healthcare and tech experience preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's Degree required</span></li> </ul> <p><span style="font-weight: 400;">At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.</span></p> Nov 20th, 2020 05:04PM Nov 20th, 2020 05:04PM Pager Health Care Equipment & Services
private:pager pager.com pager.com Nov 21st, 2020 12:00AM RVP of Sales Open Business Development New York, NY, United States New York NY USA Oct 2nd, 2020 12:00AM <p><strong>RVP of Sales </strong></p> <p><span style="font-weight: 400;">Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors and other members of the care team together through text, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.</span></p> <p><span style="font-weight: 400;">Pager is hiring a </span><strong>RVP of Sales</strong><span style="font-weight: 400;"> to fuel the growth of our business.The Business Development team drives Pager’s expansion by building new partnerships with healthcare companies, and grows existing relationships by attacking untapped verticals. This role will lead the entire full cycle sales process alongside our VP of Sales by prospecting and driving these new partnerships in the industry while reporting to our CEO.</span> </p> <p><strong>RESPONSIBILITIES</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Generate leads and drive the development of new business deals with payers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own a book of business, seeing deals throughout all stages in a complex, consultative, solutions type long-term sales cycle</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage our process for qualifying leads, building solutions, and serve as the key point of contact for prospects as they enter our pipeline</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead analysis and support strategy to drive forward new revenue opportunities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Spearhead cross-functional due diligence, partnering with many internal teams including Product, Engineering, Operations, and Client Services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage contract negotiations, partnering with our legal and leadership teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Represent Pager at industry events and conferences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Travel up to 50-75% will be required</span></li> </ul> <p><strong>IDEAL CANDIDATE</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of professional experience in sales roles</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience selling SaaS solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience selling into payer companies is highly required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Consulting experience is a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We are a fast-paced, agile startup, so experience in a high-growth environment is a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong strategic and analytical aptitude</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">MBA or equivalent is a plus</span></li> </ul> <p><span style="font-weight: 400;">At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br></span></p> Nov 21st, 2020 10:33AM Nov 21st, 2020 10:33AM Pager Health Care Equipment & Services

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