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private:renttherunway www.renttherunway.com boards.greenhouse.io Nov 17th, 2021 12:00AM Software Engineer, Front End Open Engineering Galway, Galway, Ireland Galway IRL Nov 12th, 2021 12:00AM <h2><strong>Software Engineer, FrontEnd</strong></h2> <h2><strong>About Us:</strong></h2> <p><span style="font-weight: 400;">Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100" most influential people in the world and as one of People magazine’s “Women Changing the World.” </span></p> <p><strong>About the Team:</strong></p> <p><span style="font-weight: 400;">Recognising Ireland’s significant technology talent, Rent The Runway established its first operation outside of the U.S, creating an E.U Software Development and Technology hub in the historic Claddagh area of Galway city centre in 2019. The growing team of software engineers and data scientists tackle core technology challenges critical to Rent the Runway’s overall success and the future of the next generation of services. Our employees have the opportunity to launch and grow their careers across a number of exciting roles in engineering and technology. </span></p> <p><span style="font-weight: 400;">Our engineering team is smart, pragmatic, and entrepreneurial.  We practice continuous integration & test-driven development, engage in constant peer code reviews & pair programming, and work hard to give back to the software community through open-source contributions.   </span></p> <p><strong>We are always interested in speaking with developing and experienced Front End engineers interested in joining our team. If that’s you, read on for a snapshot of the type of work our Back-end engineers do across our various teams, share your details and a member of our Talent team will be in touch! </strong></p> <p><strong>About the Role:</strong></p> <p><span style="font-weight: 400;">As a </span><strong>Front End Engineer</strong><span style="font-weight: 400;"> at Rent the Runway, you'll be working with a team of engineers focused on our services responsible for e-commerce functionality, customer notifications, and customer order management.  You value creativity and user experience as much as great code and curiosity.  As underlying services scale for growth, you’ll be adapting our user interfaces to connect with new and improved workflows. You’ll be responsible for enhancements in the UI for customer experience agents using our internal tools and for keeping our front ends at a high standard of quality. You will also play a role in introducing new architectural features to keep our applications modern, performant, and maintainable.</span></p> <p><strong>What You’ll Do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate in all aspects of agile software development including design, implementation, and deployment for the user Interface of internal tools that power our back of house systems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Adapt front end applications to changes in our backend APIs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive technical projects to success and provide mentorship in a fast-paced startup environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with designers and other teams to refine product features and brainstorm ideas</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with business stakeholders to identify software solutions to business challenges</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Write clean, testable, and efficient code.</span></li> </ul> <p><span style="font-weight: 400;"> </span><strong> About You:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You can demonstrate relevant professional development experience and a high level of comfort with </span><strong>Angular</strong><span style="font-weight: 400;"> or</span><strong> React</strong><span style="font-weight: 400;"> or </span><strong>Redux</strong><span style="font-weight: 400;"> or </span><strong>JavaScript frameworks</strong><span style="font-weight: 400;">.  Knowledge of </span><span style="font-weight: 400;">NodeJS based</span><span style="font-weight: 400;"> tools such as </span><strong>Webpack</strong><span style="font-weight: 400;"> or </span><strong>Babel</strong><span style="font-weight: 400;"> would be a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An eye for responsive design and strong attention to detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to prioritize important tasks and pick up new tools and technologies as needed</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working as part of a cross-functional development team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passionate about building truly innovative products that work behind the scenes to make it all happen</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with distributed system performance analysis and optimisation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to understand, diagnose, and effectively articulate technical challenges and solutions</span></li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to handle ambiguous problems and make the tradeoffs without compromising quality. </span></li> </ul> <p><strong>Benefits:</strong></p> <p><span style="font-weight: 400;">At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous Paid Time Off including annual leave, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Sabbatical after 5 years of continuous service - unplug, recharge, and have some fun.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive Stakeholder Pension - taking care of your future. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health, dental care and dependents care from day 1 of employment - Your health comes first and we’ve got you covered. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Company wide events and outings - our team spirit is no joke - we know how to have fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hybrid Work - when our corporate employees safely return to the office post-COVID, they will have the option to work remotely 2-3 days a week</span></li> </ul> <p><em><span style="font-weight: 400;">Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee on any legally-recognised basis, including, but not limited to: gender, marital status, family status, age disability, sexual orientation, race, religion, and membership of the Traveller community.</span></em></p> <p><em><span style="font-weight: 400;">#LI-EM1</span></em></p> <p> </p> Nov 16th, 2021 08:21PM Nov 16th, 2021 08:21PM
private:renttherunway www.renttherunway.com boards.greenhouse.io Nov 17th, 2021 12:00AM Software Engineer, Full Stack Open Engineering Galway, Galway, Ireland Galway IRL Nov 12th, 2021 12:00AM <h2><strong>Software Engineer, Full Stack</strong></h2> <h2><strong>About Us:</strong></h2> <p><span style="font-weight: 400;">Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100" most influential people in the world and as one of People magazine’s “Women Changing the World.” </span></p> <p><strong>About the Team:</strong></p> <p><span style="font-weight: 400;">Recognising Ireland’s significant technology talent, Rent The Runway established its first operation outside of the U.S, creating an E.U Software Development and Technology hub in the historic Claddagh area of Galway city centre in 2019. The growing team of software engineers and data scientists tackle core technology challenges critical to Rent the Runway’s overall success and the future of the next generation of services. Our employees have the opportunity to launch and grow their careers across a number of exciting roles in engineering and technology. </span></p> <p><span style="font-weight: 400;">Our engineering team is smart, pragmatic, and entrepreneurial.  We practice continuous integration & strive for continuous delivery, engage in constant peer code reviews & pair programming and work hard to give back to the software community through open-source contributions.   </span></p> <p><strong>We are always interested in speaking with developing and experienced Full Stack engineers interested in joining our team. If that’s you, read on for a snapshot of the type of work our engineers  do across our various teams, share your details and a member of our Talent team will be in touch! </strong></p> <p><strong>About the Role</strong><span style="font-weight: 400;">:</span></p> <p><span style="font-weight: 400;">Our </span><strong>Full Stack engineers</strong><span style="font-weight: 400;"> use a service-oriented architecture to power our internal mobile app, website, warehouse operations technologies, and other applications.. In this role, you will work on both new product features and technical enhancements as we believe in building for the future to enable performance and scaling.</span></p> <p><strong>What You’ll Do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate in all aspects of agile software development including design, implementation, testing and deployment of fulfilment microservices and warehouse management systems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Find architectural and internal design improvements to enable rapid growth in traffic and order volumes. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive technical projects to success and provide mentorship in a fast-paced startup environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop clean, testable, scalable systems using </span><strong>ReactJS, Redis, Java, JavaScript, Kotlin Dropwizard, RabbitMQ, MySQL, MongoDb, Kotlin, SpringBoot, Splunk</strong><span style="font-weight: 400;">, and various other open-source technologies.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deliver software on a sustainable schedule that keeps work-life balance in mind.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with business stakeholders to identify software solutions to business challenges.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working as part of a cross-functional development team.</span></li> </ul> <p><strong>About You:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Degree in computer science, software engineering or 4+ years of programming experience with OOP concepts and design patterns using </span><strong>Java and JavaScript (ReactJS)</strong><span style="font-weight: 400;"> </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Learned from the experience of shipping multiple large, complex software projects </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to learn new tools and technologies quickly</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working as part of a team software development effort</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to manage your time and juggle competing priorities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Approach collaboration with curiosity and a learning mindset demonstrating a willingness to mentor and learn from teammates and foster an inclusive, empowering team dynamic</span></li> </ul> <p><strong>Benefits:</strong></p> <p><span style="font-weight: 400;">At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous Paid Time Off including annual leave, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Sabbatical after 5 years of continuous service - unplug, recharge, and have some fun.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive Stakeholder Pension - taking care of your future. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health, dental care and dependents care from day 1 of employment - Your health comes first and we’ve got you covered. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Company wide events and outings - our team spirit is no joke - we know how to have fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hybrid Work - when our corporate employees safely return to the office post-COVID, they will have the option to work remotely 2-3 days a week</span></li> </ul> <p><em><span style="font-weight: 400;">Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee on any legally-recognised basis, including, but not limited to: gender, marital status, family status, age disability, sexual orientation, race, religion, and membership of the Traveller community.</span></em></p> <p><em><span style="font-weight: 400;">#LI-EM1</span></em></p> <p> </p> Nov 16th, 2021 08:21PM Nov 16th, 2021 08:21PM
private:renttherunway www.renttherunway.com boards.greenhouse.io Nov 17th, 2021 12:00AM Facilities Technician Open Operations Secaucus, NJ Secaucus NJ USA Oct 28th, 2021 12:00AM <h2><strong>About Us:</strong></h2> <p><span style="font-weight: 400;">Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”</span></p> <p><strong>Overview</strong></p> <p><span style="font-weight: 400;">Overall responsibility for performing duties and assisting management within the engineering operation of a fulfillment and distribution environment. Individuals are expected to understand all aspects of the operation, adhere to safety standards and meet production guidelines. </span></p> <p><strong>Responsibilities</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform repetitive movements (eg. climbing ladders), reaching, bending, push/pull bins, repetitive wrist movement, be stationary, mobile or physically active for entirety of the shift</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work under pressure while meeting immediate goals, deadlines, standards and expectations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comply and meet standard operating procedures</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Accountable for personal time and attendance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Communicate and cooperate with team members and leadership</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take on additional duties as assigned by leadership</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Responsible for maintaining safety guidelines, cleanliness and security standards</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Restock supplies as needed</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify and surface issues to leadership in a timely fashion</span></li> </ul> <p><strong>Qualifications</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to lift a maximum of 50 lbs based on needs of the role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Intermediate computer skills (eg. spreadsheet software, google docs) as well as the ability to operate warehouse tools (eg. scanner)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to work quickly, accurately and safely while using machinery (eg. sewing machine, pressing machine, cleaning machine)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to understand, follow and execute written and/or oral instructions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to analyze, problem solve and make decisions independently </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must operate with a sense of urgency, and have attention to detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Align with the company's Core Values to ensure a world class customer experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be self-disciplined and have the ability to work independently without constant oversight</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with warehouse systems and ability to use all warehouse software </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to differentiate colors in garments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in a dry cleaning operation is a plus</span></li> </ul> <p><strong>Additional Technical Distinctions </strong></p> <p><em><span style="font-weight: 400;">Responsibilities: </span></em></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">C</span><span style="font-weight: 400;">onducts proper use, maintenance, tests and repairs of mechanical equipment, systems and components</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Applies knowledge of electrical / electronic and mechanical principles in determining equipment malfunctions and mechanical support</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Applies skills in restoring equipment to operational status including but not limited to dry cleaning equipment, boilers, chillers, generators, air compressors, steam tunnels, finishing equipment, auto baggers, conveyance, sorters</span></li> </ul> <p><em><span style="font-weight: 400;">Qualifications:</span></em></p> <ul> <li style="font-weight: 400;"><em><span style="font-weight: 400;">5 years of trade experience in one or more of the following areas: plumbing, electrical, refrigeration, HVAC,  or electrical controls</span></em></li> </ul> <ul> <li style="font-weight: 400;"><em><span style="font-weight: 400;">Black seal boiler license and refrigeration license a plus</span></em></li> </ul> <p><strong>Benefits:</strong></p> <p><span style="font-weight: 400;">At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k match - an investment in your future.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Company wide events and outings - our team spirit is no joke - we know how to have fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexibility Policy - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week. </span></li> </ul> <p><strong>COVID-19 VACCINE REQUIREMENT:</strong></p> <p><em><span style="font-weight: 400;">RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.  </span></em></p> <p><em><span style="font-weight: 400;">Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.</span></em></p> Nov 16th, 2021 08:21PM Nov 16th, 2021 08:21PM
private:renttherunway www.renttherunway.com boards.greenhouse.io Nov 17th, 2021 12:00AM Remote Team Lead, Customer Experience (Oregon) Open Customer Experience Remote Remote OR USA Oct 28th, 2021 12:00AM <h2><strong>About Us:</strong></h2> <p><span style="font-weight: 400;">Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”</span></p> <h2><strong>About the Team: </strong></h2> <p><span style="font-weight: 400;">Customer Experience lives and breathes our mission of empowering our customers to feel amazing.  We've been called fit gurus, personal stylists, shipping virtuosos, and even fashion therapists. From styling advice to troubleshooting orders to offering a confidence boost when needed, we're ready to help with anything. Customer Experience is truly the heart of our business and have a major impact on our continued success. You will be working with a great team with supportive team leaders. </span></p> <h2><strong>About the Job:</strong></h2> <p><span style="font-weight: 400;">As a Team Lead at Rent the Runway, you will be responsible for leading a team that delivers exceptional customer experiences. Your primary focus will be motivating and managing a team of ~15 highly motivated and enthusiastic Customer Experience Associates, providing coaching and mentorship to exceed our service level goals. You will also be an expert on our internal systems, processes, and technology and actively assist associates to ensure timely resolution and consistency for customers. You should be comfortable on the frontlines with customers (phone, email, live chat) as well as working with leadership to escalate and resolve issues. </span></p> <p><span style="font-weight: 400;">This is a great role for a leader who can motivate others to reach team and individual goals. We’re looking for enthusiastic, confident leaders with strong interpersonal skills and a strong work ethic. In order to succeed in this role, your team needs to be successful as well.</span></p> <p><span style="font-weight: 400;"><strong>Please note this is a remote role, however candidates must reside as permanent residents in one of the following states:</strong><br><br></span></p> <p>New Jersey</p> <p>New York</p> <p>California</p> <p>Washington, D.C.</p> <p>Massachusetts <br>Colorado <br>Washington <br>Oregon <br>Texas <br>Illinois <br>Arizona <br>Florida <br>Tennessee <br>Kansas</p> <p> </p> <h3><strong>What You’ll Do:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead a team of Customer Experience Associates with a variety of experience, providing guidance, coaching, and consistent feedback</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">“Close” Customer Experience nightly, handling order outreach and liaising with the Operations team as needed to resolve any shipment issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with other Team Leads across multiple offices to maintain department KPIs for service levels and quality, drive consistency across all teams, and provide leadership with end of shift recaps</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish customer-first culture and be a point of escalation for customer issues while ensuring all compliance and company policies are being met</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Problem solve real-time, pivoting based on business and customer needs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain a pulse on ongoing learning opportunities and knowledge gaps on your team to ensure adequate training of all our associates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take part in the interview process for potential candidates </span></li> </ul> <h3><strong>About you:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years in a customer-centric role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of management experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS degree preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You approach work with a collaborative mindset and drive to help others succeed</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a proven track record of developing employees in a fast-paced, high-growth environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are passionate about building the brand through incredible customer experiences</span></li> </ul> <h3><strong>Benefits:</strong></h3> <p><span style="font-weight: 400;">At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k match - an investment in your future.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Company wide events and outings - our team spirit is no joke - we know how to have fun!</span></li> <li style="font-weight: 400;">Flexible Work Policy: Hybrid Work - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week, in accordance with Company policies.</li> </ul> <p><strong>COVID-19 VACCINE REQUIREMENT:</strong></p> <p>RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.   </p> <p><em><span style="font-weight: 400;">Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.</span></em></p> Nov 16th, 2021 08:21PM Nov 16th, 2021 08:21PM
private:renttherunway www.renttherunway.com boards.greenhouse.io Nov 17th, 2021 12:00AM Remote Team Lead, Customer Experience (Arizona) Open Customer Experience Remote Remote OR USA Oct 28th, 2021 12:00AM <h2><strong>About Us:</strong></h2> <p><span style="font-weight: 400;">Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”</span></p> <h2><strong>About the Team: </strong></h2> <p><span style="font-weight: 400;">Customer Experience lives and breathes our mission of empowering our customers to feel amazing.  We've been called fit gurus, personal stylists, shipping virtuosos, and even fashion therapists. From styling advice to troubleshooting orders to offering a confidence boost when needed, we're ready to help with anything. Customer Experience is truly the heart of our business and have a major impact on our continued success. You will be working with a great team with supportive team leaders. </span></p> <h2><strong>About the Job:</strong></h2> <p><span style="font-weight: 400;">As a Team Lead at Rent the Runway, you will be responsible for leading a team that delivers exceptional customer experiences. Your primary focus will be motivating and managing a team of ~15 highly motivated and enthusiastic Customer Experience Associates, providing coaching and mentorship to exceed our service level goals. You will also be an expert on our internal systems, processes, and technology and actively assist associates to ensure timely resolution and consistency for customers. You should be comfortable on the frontlines with customers (phone, email, live chat) as well as working with leadership to escalate and resolve issues. </span></p> <p><span style="font-weight: 400;">This is a great role for a leader who can motivate others to reach team and individual goals. We’re looking for enthusiastic, confident leaders with strong interpersonal skills and a strong work ethic. In order to succeed in this role, your team needs to be successful as well.</span></p> <p><strong>Please note this</strong> <strong>is a remote role, however candidates must reside as permanent residents in one of the following states:</strong></p> <p>New Jersey</p> <p>New York</p> <p>California</p> <p>Washington, DC</p> <p>Massachusetts <br>Colorado <br>Washington <br>Oregon <br>Texas <br>Illinois <br>Arizona <br>Florida <br>Tennessee <br>Kansas</p> <h3><strong>What You’ll Do:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead a team of Customer Experience Associates with a variety of experience, providing guidance, coaching, and consistent feedback</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">“Close” Customer Experience nightly, handling order outreach and liaising with the Operations team as needed to resolve any shipment issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with other Team Leads across multiple offices to maintain department KPIs for service levels and quality, drive consistency across all teams, and provide leadership with end of shift recaps</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish customer-first culture and be a point of escalation for customer issues while ensuring all compliance and company policies are being met</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Problem solve real-time, pivoting based on business and customer needs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain a pulse on ongoing learning opportunities and knowledge gaps on your team to ensure adequate training of all our associates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take part in the interview process for potential candidates </span></li> </ul> <h3><strong>About you:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years in a customer-centric role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of management experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS degree preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You approach work with a collaborative mindset and drive to help others succeed</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a proven track record of developing employees in a fast-paced, high-growth environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are passionate about building the brand through incredible customer experiences</span></li> </ul> <h3><strong>Benefits:</strong></h3> <p><span style="font-weight: 400;">At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k match - an investment in your future.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Company wide events and outings - our team spirit is no joke - we know how to have fun!</span></li> <li style="font-weight: 400;">Flexible Work Policy: Hybrid Work - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week, in accordance with Company policies.</li> </ul> <p><strong>COVID-19 VACCINE REQUIREMENT:</strong></p> <p>RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.   </p> <p><em><span style="font-weight: 400;">Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.</span></em></p> Nov 16th, 2021 08:21PM Nov 16th, 2021 08:21PM
private:renttherunway www.renttherunway.com boards.greenhouse.io Nov 17th, 2021 12:00AM CX Operations Manager, Innovation & Incubation Open Customer Experience Remote Remote OR USA Oct 28th, 2021 12:00AM <h2><strong>About Us:</strong></h2> <p><span style="font-weight: 400;">Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”</span></p> <h2><strong>About the Team:</strong></h2> <p><span style="font-weight: 400;">The <span style="color: #1d1c1d; font-family: Slack-Lato, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: left; white-space: normal; word-spacing: 0px; display: inline !important; float: none;">Customer Experience Operations</span> team is responsible for the operational systems and programs that enable Rent the Runway to support customers efficiently at scale. This includes: tools & technology, business standards, GTM operations, knowledge & help-center content, and long-term CX strategy. Additionally, this team is responsible for the execution of key operations workstreams, many that are revenue-driving. </span></p> <h2><strong>About the Job:</strong></h2> <p><span style="font-weight: 400;">As the Manager of Customer Experience Operations - Innovation & Incubation, you will be responsible for building the framework through which we pilot and iterate on new, revenue-driving, customer-facing programs.  </span><span style="font-weight: 400;">You will play a crucial role in elevating the Rent the Runway customer experience and help explore additional revenue-generating opportunities. </span></p> <p><strong>What You'll Do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Assess new opportunities to expand customer-facing service offerings. Determine (in partnership with operations leadership team) which service offerings to pilot. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Run pilot programs from soup-to-nuts. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with analytics team to assess pilot results </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deliver recommendations to the RTR leadership team on whether or not services are a worthwhile long term investment. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with customer experience or tech teams to build long term infrastructure to support viable, ROI-positive programs. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Customer Operations Team Leads to ensure that Coordinator responsibilities for each pilot program are clearly defined and communicated.</span></li> </ul> <p><strong>What you need:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">At least 3 - 5 years of program or project management experience </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to influence stakeholders </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong analytical chops. You are able to tell a compelling story with data and are excited about continuing to develop this skill. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent problem solving. You operate well in ambiguity and are frequently recognized for your ability to quickly problem solve. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for customer service and drive to create lasting experiences that are beyond customer expectation.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience creating new processes and executing in a constantly changing environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong communication skills cross-functionally at all levels </span></li> </ul> <p><strong>Benefits:</strong></p> <p><span style="font-weight: 400;">At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k match - an investment in your future.</span></li> </ul> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt; font-family: Arial; color: #000000; font-weight: bold; font-style: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">COVID-19 VACCINE REQUIREMENT:</span></p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt; font-family: Arial; color: #000000; font-weight: 400; font-style: italic; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.   </span></p> <p><em><span style="font-weight: 400;">Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.</span></em></p> <p> </p> <p><em><span style="font-weight: 400;"><strong><span style="font-family: 'Community Light';">#LI-REMOTE</span></strong></span></em></p> Nov 16th, 2021 08:21PM Nov 16th, 2021 08:21PM
private:renttherunway www.renttherunway.com boards.greenhouse.io Nov 17th, 2021 12:00AM Executive Assistant/Office Manager Open Operations Secaucus, NJ Secaucus NJ USA Nov 12th, 2021 12:00AM <p><strong>About Us:</strong></p> <p><span style="font-weight: 400;">Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”</span></p> <p><strong>About the Job:<br></strong></p> <p><span style="font-weight: 400;">In this position you will serve as critical support for the Operations team, acting as both the Executive Assistant to our Chief Supply Chain Officer who leads our operations function and as the point of contact for office related coordination for the operations team.  As the Executive Assistant, you will provide administrative support in all day to day needs, enabling our CSO to be more efficient by keeping him/her organized, prepared and on time. As the Office Coordinator, you will support our warehouse team, and be responsible for creating a well-organized and efficient office environment that represents the Rent the Runway brand and culture. You will help evolve and create office management procedures that ensure effectiveness, efficiency and compliance. The Office Coordinator will look for ways to add value across teams through exceptional execution of projects and partnership in cultural initiatives. As part of both functions, you will have the opportunity to deal with a diverse group of important executives internally and externally, acting as a key representative of the RTR brand. </span></p> <p><span style="font-weight: 400;">You are the right fit for this position if you are incredibly organized, passionate about Rent the Runway, proactive and scrappy. To be successful in this role, you must be able to work well under pressure, thrive in a fast paced environment, juggle lots of projects and deadlines at once, and have a proven track record of excellence in a similar work environment.</span></p> <p><strong>What You'll Do:</strong></p> <p><strong>Executive Assistant</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide administrative support to the Chief Supply Chain Officer, managing all aspects of his/her calendar and schedule including conference calls, appointments, meetings, travel, transportation, etc. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Act as a liaison with key business partners, including high-level executives and business leaders, board members, high profile candidates, vendors, and actively work with other EA’s as needed.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understand business priorities and act accordingly, using best judgment as to which meetings and interviews need to be prioritized, which meetings cannot be moved, and ensuring our the CSO never has a schedule conflict or is overcommitted.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support communication, organization and general business needs as necessary, creating and maintaining documents, folders, filing systems, databases, etc.   </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support creation and distribution of presentations/materials for meetings as needed </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coordinate team offsite events as necessary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Handle Operation business expenses, including reconciling corporate card accounts and creating/submitting expense reports</span></li> </ul> <p><strong>Office Manager</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure the office consistently runs smoothly, keeping track of inventory, and maintaining on-hand supply.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the point of contact and coordinate all office services and vendors that support the office.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner across functions to ensure the office lives up to the RTR Brand in look, feel, and comfort.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with HR and GM to ensure all new hires are set up for success in their physical workspace </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Oversee the seating chart and facilitate internal moves, ensuring that all employees are well-equipped and have a smooth experience as we change and grow</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain, identify, and communicate office policies and procedures, and ensure they are implemented appropriately</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner in the planning for various events such as holiday parties, office celebrations, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own messaging information about building procedures, changes, or alerts to the broader groups.</span><span style="font-weight: 400;">                  </span><span style="font-weight: 400;">    </span></li> </ul> <p><strong>About You:<br></strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree and 3 years of prior administrative experience in an operational function</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Relevant work experience in a startup, e-commerce and/or technology based company preferred, or company with similar pace and structure </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong interpersonal skills & the ability to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to thrive in a fast-paced environment and demonstrate ability to juggle multiple competing tasks, deadlines, personalities, long and short-term projects, etc. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be able to interact and communicate with individuals at all levels of the organization including senior executives, board members, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Extreme attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be forward-thinking and constantly one step ahead</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be able to appropriately handle confidential information and use best judgment for sharing information</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency in Greenhouse, Corporate Gmail, and Google Docs preferred </span></li> </ul> <p><strong>Benefits:</strong></p> <p><span style="font-weight: 400;">At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k match - an investment in your future.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Company wide events and outings - our team spirit is no joke - we know how to have fun!</span></li> </ul> <p><strong>COVID-19 VACCINE REQUIREMENT:</strong></p> <p><em><span style="font-weight: 400;">RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.   </span></em></p> <p><em><span style="font-weight: 400;">Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.</span></em></p> Nov 16th, 2021 08:21PM Nov 16th, 2021 08:21PM
private:renttherunway www.renttherunway.com boards.greenhouse.io Nov 17th, 2021 12:00AM Senior iOS Engineer Open Engineering New York, United States New York NY USA Nov 15th, 2021 12:00AM <h4><strong>About Us:</strong></h4> <p><span style="font-weight: 400;">Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”</span></p> <p><strong>About the Team:</strong></p> <p><span style="font-weight: 400;">Our Consumer Engineering team works on product-oriented problems across the boundaries of e-commerce, mobile, analytics and shipping/fulfillment. The backbone of our business is our custom logistics management system, which gives us the crucial ability to deliver the right product to the right user at the right time - a simple goal with a complex solution. We use data, engineering and algorithms to create a personalized website and an adaptive supply chain to fulfill our commitment to an amazing customer experience.</span></p> <p><strong>About the Job:</strong></p> <p><span style="font-weight: 400;">As a Senior iOS Engineer, you will architect, design, develop, deploy and operate iOS applications that are used daily by our passionate members. You‘ll be the technical leader for a department, contributing hands-on in a team, while leading technical projects spanning multiple teams. We are looking for someone who can drive development and delivery, architecture & evangelize best practices in mobile. We believe that every person deserves a “Cinderella” experience, whether they are a first time user or monthly subscriber. Many of our millions of members have used Rent the Runway for the most important events in their lives, and in the process, we are changing the meaning of ownership and revolutionizing retail.  </span></p> <p><strong>What You'll Do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive technical projects to success and provide leadership in a fast-paced, startup environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take responsibility for the overall planning, execution and success of our Mobile Strategic initiatives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with cross-functional teams across Engineering, Product, Analytics, Marketing, Creative, and Design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contribute technically to projects by being a hands-on coder and removing roadblocks</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead prioritization efforts, contribute to future roadmaps, and provide mentorship to others</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive continuous improvement for the release process </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deeply care about the happiness and careers of others</span></li> </ul> <p><strong>About You:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a BA/BS in Computer Science, related degree, or equivalent practical experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have extensive professional experience in software development, working on robust, complex systems that serve a high volume of users</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have hands-on technical leadership and/or people management experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 5+ years of professional experience building iOS applications using Objective-C & Swift</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a strong command of algorithms, data structures, and best practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a passion for bringing great products into our world through collaboration and ingenuity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a solid understanding & previous experience with distributed system performance analysis and optimization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re able to understand, diagnose, and effectively articulate technical challenges and solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re able to handle ambiguous problems and make the tradeoffs without compromising quality </span></li> </ul> <p><strong>Benefits:</strong></p> <p><span style="font-weight: 400;">At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k match - an investment in your future.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Company wide events and outings - our team spirit is no joke - we know how to have fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexibility Policy - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week. </span></li> </ul> <p><strong>COVID-19 VACCINE REQUIREMENT:</strong></p> <p><em><span style="font-weight: 400;">RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.   </span></em></p> <p> </p> <p><em><span style="font-weight: 400;">Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.</span></em></p> Nov 16th, 2021 08:21PM Nov 16th, 2021 08:21PM
private:renttherunway www.renttherunway.com boards.greenhouse.io Nov 13th, 2021 12:00AM Art Director Open Creative Brooklyn, NY, United States Oct 28th, 2021 12:00AM <p><strong>About Rent the Runway</strong></p> <p><span style="font-weight: 400;">Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”</span></p> <p><strong>About the Job</strong></p> <p><span style="font-weight: 400;">Rent the Runway is seeking an Art Director to join our Creative team. The ideal candidate will have a strong background in brand strategy, art direction, design, and production. This individual will also have exceptional organizational and management skills, as well as a proven ability to work in a fast-paced environment. You will be responsible for the full creation of both photo and video assets for use across, all channels: Paid, Email, Social, Site, App and Print. You will work in collaboration with our Creative Director to ensure that the RTR brand standards are both upheld as well as evolved over time. </span></p> <p><strong>What You’ll Do</strong><strong><br></strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">See image and video production through from concept to launch. Inclusive but not limited to; concepting, presenting to stakeholders, pre-production planning, on-set direction, image selection, overseeing post-production with retouchers and video editors, working with Designers and giving direction on image usage across all channels for launch.  </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with cross-functional channel leads from Marketing, Content, Fashion and Design, to review and contribute to quarterly and one-off briefs and to execute against those briefs in a timely fashion.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate on, build, and evolve a cohesive brand identity, image style and casting guidelines to help drive consistency across channels to enhance the RTR brand experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner closely with team leads and Project Managers to ensure strong communication between Creative, Content, Fashion and Production. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help track, maintain, and manage the Creative budget.</span></li> </ul> <p><strong>About You</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in Design, Communication Arts, Fine Art or a related field.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of experience in an </span><span style="font-weight: 400;">AD or AD equivalent role </span><span style="font-weight: 400;">for in-house brands or agencies.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong understanding of design principles, layout and best practices across digital, UI/UX, print, and a desire to continually strengthen that understanding.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Art Direction experience within fashion or ecommerce brands. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for management and mentorship of creative talent.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Well organized and solutions-oriented, with great attention to detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to thrive in a fast paced environment.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A collaborative team player with an interest in learning from and listening to others.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Self-motivated, resourceful, hardworking with a positive attitude.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent verbal and written communication skills.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficient in Adobe Creative Suite, Sketch or Figma, and Google Suite</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solid understanding of pop culture, fashion, and beauty industry trends. </span></li> </ul> <p><strong>Benefits:</strong></p> <p><span style="font-weight: 400;">At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401k match - an investment in your future.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Company wide events and outings - our team spirit is no joke - we know how to have fun!</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hybrid Work - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week, in accordance with Company policies. </span></li> </ul> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt; font-family: Arial; color: #000000; font-weight: bold; font-style: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">COVID-19 VACCINE REQUIREMENT:</span></p> <p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt; font-family: Arial; color: #000000; font-weight: 400; font-style: italic; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.   </span></p> <p><em><span style="font-weight: 400;">Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.</span></em></p> Nov 13th, 2021 10:34AM Nov 13th, 2021 10:34AM
private:renttherunway www.renttherunway.com boards.greenhouse.io Nov 13th, 2021 12:00AM Senior Engineer Open Engineering Brooklyn, NY, United States Oct 28th, 2021 12:00AM <p><strong>About Us:</strong></p> <p>Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”</p> <p><strong>About the Team:</strong></p> <p>Our Engineering team works on product-oriented problems across the boundaries of e-commerce, mobile, analytics and <span class=" WKL2 WLL2 ">shipping/fulfillment.</span> The backbone of our business is our custom reservations management system, which gives us the crucial ability to deliver the right product to the right user at the right time - a simple goal with a complex solution. We use data, engineering and algorithms to create a personalized website and an adaptive supply chain to fulfill our commitment to an amazing customer experience.<br>Our Reservations Engineering Team is responsible for solving the complex problems around real-time inventory availability and predicting future inventory availability. This is a constantly evolving problem that requires consistent focus on performance and data accuracy in order to meet our customers’ expectations. This service is critical to serving real-time inventory availability data to our customers; scaling and performance optimization of this service requires tenacious attention to data modeling, caching, and query optimization. Recently, this team led the effort to open up a new and growing revenue generating resale line for our business which included developing the technical plan and executing the implementation across multiple teams and services.</p> <p><strong>About the Role:</strong></p> <p>We are looking for a software engineer with server-side and some frontend development experience to work on our core RESTful services. Our engineering team uses a microservices style architecture to power our mobile app, our website, and our warehouse technologies. In this role you will work on both new product features and technical enhancements as we believe in building for the future to enable performance and scaling. You’ll be part of the team that owns our rapidly evolving reservation system, and with it our customer promise.</p> <p><strong>What You’ll Do:</strong></p> <ul> <li>Participate in all aspects of agile software development including design, implementation, and deployment <br>Develop clean, testable, scalable systems using Java, React, SpringBoot, RabbitMQ, MySQL, MongoDb, Redis, Splunk, Kafka, Kotlin and a variety of other open-source technologies</li> <li>Deliver software on a sustainable schedule that keeps work-life balance in mind</li> <li>Find architectural improvements to enable rapid growth in traffic and order volumes while continuously improving developer productivity</li> <li>Work with business stakeholders to identify software solutions to business challenges</li> <li>Mentor and learn from your teammates and foster an inclusive, empowering team dynamic</li> </ul> <p><strong>About You:</strong></p> <ul> <li>You have a degree in computer science, software engineering or 5+ years of coding experience in Java with a practical understanding of OO design principles.</li> <li>You’ve shipped multiple large software projects and learned from the experiences</li> <li>You're able to learn new tools and technologies quickly</li> <li>You have experience working as part of an Agile software development team</li> <li>You're able to manage your time and juggle competing priorities</li> <li>You have exceptional communication skills</li> <li>You have extensive Java skills or any prior SpringBoot, RabbitMQ, MySQL are a plus</li> </ul> <p><strong>Benefits:</strong></p> <p>At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:</p> <ul> <li>Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.</li> <li>Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.</li> <li>Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!</li> <li>Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).</li> <li>Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.</li> <li>401k match - an investment in your future.</li> <li>Company wide events and outings - our team spirit is no joke - we know how to have fun!</li> <li>Hybrid Work - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week, in accordance with Company policies.</li> </ul> <p><strong>COVID-19 VACCINE REQUIREMENT:</strong></p> <p><em><span style="font-weight: 400;">RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.   </span></em></p> <p> </p> <p><em><span style="font-weight: 400;">Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.</span></em></p> <p> </p> Nov 13th, 2021 10:34AM Nov 13th, 2021 10:34AM

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